Sky Outage Report in Teddington, Greater London, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Teddington, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Teddington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 20: Problems at Sky
Sky is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (62%)
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TV (14%)
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Wi-fi (14%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Teddington, Greater London, England
The most recent Sky outage reports came from the following cities: City of London, London, Southwark, Hounslow, Kensington, Croydon, Uxbridge, Wembley, Brentford, Hampstead, Hammersmith, Islington, City of Westminster, Camden Town and Southall.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith |
Internet | |
| City of London |
TV | |
| London |
Internet | |
| London |
Internet | |
| Southwark |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Teddington, England
Latest outage, problems and issue reports in Teddington and nearby locations:
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David Collins
(@MrDavidJCollins) reported
from
Camberwell, England
@SkyUK Stopping customers from cancelling sport’s subscription by not allowing u 2 cancel online and having to wait over an hour to speak to a member of staff, so u give up..disgusting
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Ali Abedi
(@sahabedi) reported
from
Merton, England
@SkySports @BBCSport @btsport until you stop interviewing celebrities outside etc, ppl won’t take #COVIDー19 seriously. Your interviews shud b via Skype etc. Pls use the tech. Ppl think if a footballer can talk from outside on TV, then it’s not so bad. But it is, is horrendous.
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Robbo
(@sjr66qpr) reported
from
Richmond, England
@Sean_FootyMad @SkyHelpTeam They've just DM and said it's working now please try again. I've tried and I can confirm IT'S NOT WORKING
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Rajeev Datta
(@rajeevdatta) reported
from
Brentford, England
@JezzaH99 @bradyboyqpr @SkySports @skytv That’s not what Sky would want to do. They live & die by their subscriber figures.Seeing loads of folk cancel & run the risk of losing them to others wouldn’t be commercially smart.They’re best off acknowledging current situation & then making gesture to the current subscribers.
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Vialli's Chelsea FC
(@VialliChelseaFC) reported
from
City of London, England
@benjamincfc_ @skytv @SkyHelpTeam His box has been getting a configuration message since yesterday - tried to reboot while I was on the phone. Tried taking the card out, none of it works.....box is still showing no picture but no message of no satellite signal
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Emma_L
(@Emma_L12) reported
from
Kingston upon Thames, England
@SkyUK I’m a bit disappointed, I was waiting for a call back the other day and it never happened. Arranged an engineer as a last resort when I really want to leave completely, but got taught into it. Was promised they would look into a better date/shorter time, didn’t hear back.
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Robbo
(@sjr66qpr) reported
from
Richmond, England
@SkyHelpTeam Hi just tried it again for the umpteenth time, it doesnt work.
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Kieran Shew
(@shoeburger) reported
from
Merton, England
@jackdiakou @SkyHelpTeam @SkyUK @SkySports @btsport Disgusting. Pretty sure I’m out of contract so will cancel this tomorrow too. It’s worth spending our money on companies who care in times like this!
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DJ Wise
(@djwisednb) reported
from
Wandsworth, England
Had #skyq for 4 months now , it has frozen everyday 2-3 times a day, ive rebooted it updated the software and taken it back to factory settings @SkyUK this shit is costing me £140 per month I’m going to cancel my subscription and throw the box out the window unless you help me
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Ryan Heatly
(@RyanHeatly) reported
from
City of London, England
@lee4ord @btsport @SkySports Not a bad shout
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Ludovica Orlando
(@LudoOrlando) reported
from
Lambeth, England
@SkyHelpTeam All down in Lambeth too!
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Robbo
(@sjr66qpr) reported
from
Richmond, England
@superhoops10 @SkyUK Online doesn't work
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John Porritt
(@porridge77) reported
from
London, England
@DrPoults @SkyUK @SkyFootball Hi, I used this number 08001512747 it’s automated. When prompted tell them you want to cancel sky sports. They give you the option to pause. Took me five mins. Good luck.
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Lesley
(@Violet_Guitar_) reported
from
Lambeth, England
@SkyUK This is not helpful. The outage periods are increasing and your phone lines (like all other times) are going unanswered. More than ever, people require contact with the outside world - sort it out!
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Peter McKay
(@petermc66) reported
from
Hounslow, England
@oliveriswriting @DBanksy @BritanniaLtd Along with #virginatlantic and #skysports who weren't exactly helpful with people sports package getting rid of that as soon as and Britannia hotels are know for being poor anyway #aldephiliverpool
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Vialli's Chelsea FC
(@VialliChelseaFC) reported
from
City of London, England
@SkyHelpTeam The screen has has a message since yesterday “your box is initialising, please return back in the future” - now saying they HD box is not getting a satellite signal - I need someone to call him to sort this out
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Vialli's Chelsea FC
(@VialliChelseaFC) reported
from
City of London, England
@vuym524 @skytv @SkyHelpTeam I have been advised not to go round so I can’t sort his box out - plus he has difficulty selection multiple options on customer service calls. Being isolated, he needs to stay occupied
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🧑🏿🦼Ash Patel🧑🏿🦼
(@Ashishpatel1972) reported
from
Croydon, England
@harispurs82 @SkyHelpTeam @virginmedia Hence my point initially being Brandon owns a fraction of VM I don’t see them doing what Sky have done for for their customers. @skytv are far better for customer service.
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Brian Williams
(@SmashBri) reported
from
Croydon, England
@ChrisMcHardy19 @SkySports @skytv Fill in the Customer Complaints Form on their website. Will at least show you’ve tried cancelling and they’ll have a note of it.
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Lee Brady
(@bradylady1986) reported
from
Merton, England
@SkyUK what rubbish. Attempting to cancel my subscription after years of poor TV signal and get the recorded message ‘we’re closed. Please call back between 8:30am and 8:00pm’... note that the time for this was at 7:50pm.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Richard the Thirst 🍺🌹🇺🇦
(@RJT347287) reported
@sday69 @SkyUK Mine said "broadband unavailable" despite 10 other devices in the house all connected ok. Sky engineer said my TV was too far from my router - it was 3 feet away. So they they said it was a broadband speed issue... benchmarked at 190mbps. Factor reset - didn't work. Now refunded.
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Stephen Vine
(@StephenVine17) reported
@MarieBrailsfor1 @SkyUK Wrong page idiot
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Jess
(@Jessbear87) reported
@andypearson01 @SkyUK Sounds about rite, sold my mum a great package that never existed then denied conversation and ‘surprisingly’ it wasn’t recorded so no proof. Done the same with glass to bro in law. Stuck watching Netflix&ITV Hub as deal doesn’t exist
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Joe 🇮🇹🏴
(@joe76192000) reported
I am going to cancel my @SkyUK subscription as I am not going to help the greed league 😡
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Dave Nichols
(@davidnichols40) reported
@SkyUK Why can’t you type in the channel number when on the home page - its stupid that you have to go into a channel you don’t want to watch to then type in the channel number 😡😡
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Gary the Knight
(@GaryJKnight) reported
@SkyUK I had it loved it but you need very good wi fi which I did not have so back it went but top service from sky picked it up no fuss - I had the best wi fi available in my area was sad to see it go try again when WiFi upgraded
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AngryBritain.com
(@AngryBritain) reported
@DaveP2611 @SkyUK @Sony Mine does it literally every time I turn it on, it also suffers from power issues, like if we flick a light on it blips out. So so annoying- it’s never been right.
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Andrew Stean 🇺🇦
(@AndyStean) reported
@SkyHelpTeam I'm not doing that as I mentioned. You has scheduled works in this area last week and it did nothing. It'll be fine and then suddenly it's down to 0.1 mbps and jitter over 400ms. Just inform your team that deals with faults to actually fix them.
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Kai
(@kaiwisd0m) reported
Little message to @SkyUK... worst broadband in the WORLD. I stream at some of the worst quality because their service is so bad. Literally the UK version of Suddenlink.
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David
(@Griffageddon) reported
@SkySports That is absolutely mental, I’ve never seen a shot go in off a defender before.