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Sky outages and service status in Teddington, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 10 outage signals in the last 24 hours around Teddington, including 10 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Aug 13, 9:43 PM GMT+1.
  • 55% Internet (55%)
  • 25% Wi-fi (25%)
  • 10% Phone (10%)
  • 4% Total Blackout (4%)
  • 4% TV (4%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Teddington, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Teddington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 14: Problems at Sky

Sky is having issues since 12:40 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Teddington, England

The most recent Sky outage reports came from the following cities: Wandsworth, Kensington, Kingston upon Thames, Sutton, West Drayton, Hounslow, Brentford, Hammersmith, Southall, Mitcham, Hampton, Addlestone, Hayes, Epsom, and Isleworth.

CityProblem TypeReport Time
Wandsworth Phone 9 hours ago
Kensington Phone 9 hours ago
Kingston upon Thames Phone 10 hours ago
Sutton Phone 10 hours ago
West Drayton Phone 10 hours ago
Kingston upon Thames Phone 11 hours ago

Nearby cities with recent reports

Hammersmith

11 recent signals

1 day ago
Wandsworth

3 recent signals

9 hours ago
Kingston upon Thames

2 recent signals

10 hours ago
Hounslow

2 recent signals

20 hours ago
Kensington

1 recent signals

9 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Teddington, England

Latest outage, problems and issue reports in Teddington and nearby locations:

  • k8tyDavies
    Kate Davies (@k8tyDavies) reported from Worcester Park, England

    @SkyHelpTeam just wanted to say I’ve just had amazing customer service from a guy called Sherwin!! He was so helpful and really polite and friendly #greatservice

  • MattJamesPHIN
    Matt James (@MattJamesPHIN) reported from Epsom and Ewell District, England

    That @lionsofficial tour was dire. Awful rugby, awful refereeing, just 3 games of scrap. Not much for either side to be proud of. Currently resenting the extortionate @SkySports fees. Well done @WillGreenwood and colleagues for trying to make it sound interesting. Wasn't though.

  • philmcraig
    Phil Craig (@philmcraig) reported from Richmond, England

    @SkyHelpTeam Any chance of Sky making some kind of comment about what’s going on? It’s now day three and there will be lots of people like me who need broadband to WFH. Seems to be a real problem all over Twickenham.

  • simonbangs
    Simon Bangs 🇬🇧 (@simonbangs) reported from Kingston upon Thames, England

    @SkyHelpTeam hope your well are there any known issues with Sound on Sky Glass at the moment keep having to reset sound settings to default or it’s silent 🔇 can’t see a obvious reason as I use the built in speakers with no changes.

  • Fabs11111111
    xxx (@Fabs11111111) reported from Kensington, England

    @SkyHelpTeam GooD afternoon Nathan Thank for reaching out to Me Ok so 2 things So the problem was on the 7th of this month my tv and broadband taken And the mobile was not taken on the 7th I gave specic instructions cause last year in Feb I had a very bad accident. Know I'm much better

  • hpsescapades
    Hayden📸 (@hpsescapades) reported from Wandsworth, England

    Anyone else around #Northcote road having @SkyUK #broadband issues?

  • njb81
    Natalie Richardson (@njb81) reported from Richmond, England

    @SkyHelpTeam hi team - my network speed has dropped below your minimum guaranteed for quite a few days over the last 30, how do I manage a refund as per your guarantee ?

  • Stuckinarock
    #stuckinarock (@Stuckinarock) reported from Twickenham, England

    @SkyHelpTeam iPhone working now on data but still problem on @SamsungUK . Updates?

  • hpsescapades
    Hayden📸 (@hpsescapades) reported from Wandsworth, England

    Anyone else around #Northcoteroad having @SkyUK @SkyHelpTeam #broadband issues?

  • IDRISFERTOUT
    IDRIS FERTOUT (@IDRISFERTOUT) reported from Hammersmith, England

    @SkyHelpTeam I have been trying to go through your trouble shooting prompts. Why am I being told it’s my setup when your fully aware there’s a problem at my local telephone exchange. You can inform your customers there’s a problem?

  • vanderstu1
    Stuart Margetts (@vanderstu1) reported from Addlestone, England

    @SkyHelpTeam hi, is there a reason why my broadband has been down all day? I Live in addlestone Surrey? Please could u help?

  • TubaCulosis
    Tuba Culosis (@TubaCulosis) reported from Merton, England

    @peterhill93 @PeterWellDone @SkyUK I use the Sky Superfast which averages 65mb/s to a south London address. Only £28/month and no line rental. I’d check reviews local to you as service varies locally between providers.

  • imogenpowell
    Imogen Powell-Shaw (@imogenpowell) reported from Wandsworth, England

    @OpenreachHelp Thanks for coming back to me. Yes, it’s a ‘mare. I spoke to provider this morn and they didn’t mention escalation. @SkyUK can you help please?

  • Stefan_baisden
    Baisden 📸🎥 (@Stefan_baisden) reported from Southall, England

    @bigfellasnr @SkySports So you think we should just stop. And just accept the abuse then?? Are you stupid

  • PowellVerity
    Verity Powell (@PowellVerity) reported from Spelthorne District, England

    @SkyHelpTeam my remote keeps freezing, think might need new one so where’s best to get it from, also no sat signal tonight

  • LorraineThorn
    GingerLolz (@LorraineThorn) reported from Merton, England

    @SkyHelpTeam Yes, local issue reported, which could take up to 2 hrs to resolve (I first got this response when I checked at around 10pm last night) thanks for your quick response!

  • Stefan_baisden
    Baisden 📸🎥 (@Stefan_baisden) reported from Greenford, England

    How many times am I going to see today #Mane punches #Sane. The news world is slow in sport at the moment. Trying to start an agenda? @SkySports

  • PowellVerity
    Verity Powell (@PowellVerity) reported from West Molesey, England

    @SkyHelpTeam my sky keeps freezing, signal and connection all ok #help

  • philmcraig
    Phil Craig (@philmcraig) reported from Richmond, England

    @KatLueth @SkyHelpTeam Also from Twickenham here - and no Sky broadband for 24 hours now. Website says there’s an outage but also says ‘no problem with your service at your address’. Any chance of some clarity ?

  • WendySimmonds69
    Wendy Simmonds (@WendySimmonds69) reported from Kingston upon Thames, England

    @SkyHelpTeam And this is the case even if I'm an existing customer (14 years)???

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • lordgifford
    Lord Gifford (@lordgifford) reported

    @SkySports Hardly surprising, the Hundred is terrible

  • sexy_betty_boop
    Christine Caulfield (@sexy_betty_boop) reported

    @SkyHelpTeam whats going on noone in my family can make calls even with WiFi on. Please fix this

  • joshi_vb
    Ms vb_joshi (@joshi_vb) reported

    @stephenmcginn @SkyHelpTeam They use to reply on here. They were good customer service on twitter. Now you get auto reply. Its disgrace. I hope you call their number. Good luckn.

  • Squonk74
    Squonk (@Squonk74) reported

    @cxdi55 @skytv @SkyHelpTeam I've just left Sky after 26 years. Renewal prices nowhere near good enough to keep me as a customer. Pisses me off that some people will get better offers but that seems to get decided by who you actually talk to and when!

  • mb26026
    💅🏼 (@mb26026) reported

    @ScouseBouncy @SkySports @virginmedia we are also having the same issue trying to watch, keeps freezing every time on the red button!

  • Carefree_WDS
    DS♟️ (@Carefree_WDS) reported

    @cxdi55 @skytv @SkyHelpTeam I have this same problem. Thankfully, Hyperoptic installed in my postcode and have been using them for for free (first 12months contract deal) and will start paying for it when the Sky contract terminates. Cant wait to send that final call/email to tell them to **** off forever

  • AI11121314
    AI (@AI11121314) reported

    @cxdi55 @skytv @SkyHelpTeam Cancel your contract. Wait a week. Call the out of contract team 03337594760. They’ll offer you atleast 30% off your initial quote.

  • HawksworthB
    bryan hawksworth (@HawksworthB) reported

    @cxdi55 @skytv @SkyHelpTeam Absolutely.... Let me walk away after 40, years, More and more Money.. Less and less service, At one point just before I left it was going up monthly.. Absolute nightmare 😱

  • Wisebizna
    AFCWisebizna (@Wisebizna) reported

    @FabrizioRonald0 @SkySports It was insane but poor Almunia

  • TheMatchett
    theMatchett (@TheMatchett) reported

    @SkyHelpTeam can’t make or receive calls on sky mobile help please