Sky Outage Report in Kidbrooke, Greater London, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Kidbrooke, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Kidbrooke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 27: Problems at Sky
Sky is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (30%)
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Wi-fi (13%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Kidbrooke, Greater London, England
The most recent Sky outage reports came from the following cities: London, Southwark, Croydon, Hackney, Newham, City of London, Hammersmith, Romford, Camden Town, City of Westminster, Waltham Forest, Coldblow, Tower Hamlets, Bexleyheath and Greater London.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Kidbrooke, England
Latest outage, problems and issue reports in Kidbrooke and nearby locations:
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Armstrong
(@steve2682) reported
from
Bexleyheath, England
@SkyHelpTeam I’m sorry but your customer service is terrible. Surly making your customers wait over 20 min as a minimum each time they need to speak to someone is not right! Why can’t you invest in more staff to cut wait times? You charge people enough for your services.
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Armstrong
(@steve2682) reported
from
Bexleyheath, England
@SkyHelpTeam I have been on hold for 33min, is there anyone working in your call centre?? I still have an ongoing internet issue. Your wait times are shocking. Think it’s about time I moved over to @bt_uk
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PJ
(@LondonNIrish) reported
from
Wandsworth, England
@SkyHelpTeam hi. I have recently moved home and transferred my BB. However the router still hasn’t arrived. Can someone pls help? Thanks
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Rana Rahman
(@ranaraptor) reported
from
Wandsworth, England
@SkyUK I’m trying to reach you by phone but it’s impossible. I need support for my faulty sky q box. Thanks
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Kypros Michael🔰🇬🇷🇨🇾
(@kypros_michael) reported
from
Croydon, England
@SkyHelpTeam are there any broadband issues in the SW16 area? Internet has been down for 2.5 hours now
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Armstrong
(@steve2682) reported
from
Bexleyheath, England
@SkyHelpTeam my internet is still intermittently not working right. I waited on hold for 45 min this week, when I finally got through I got cut off after 5 min and the lady never even called me back! Your customer service is very poor. 😡
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Omer Reza
(@omerreza) reported
from
Hackney, England
@SkyHelpTeam @Tweeting_Rich @SkyHelpTeam when you say you are not aware - we are making you aware right now?! It’s multiple people from the specific areas saying it’s down - so why on earth is Sky replying saying “we are not aware”? What kind of non-sense is this?
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Premton Sadiku
(@PremtonSadiku1) reported
from
Tottenham, England
@SkySports @frankbrunoboxer @MikeTyson next time we meet ill have to treat u pls u did treat me few times its my turn 🤟🇽🇰
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dazz ii am
(@dazzgedd73) reported
from
Sutton at Hone, England
@SkyHelpTeam trying to cancel subscription but it’s impossible, 40 mins on hold, chat is busy and can’t email please advise
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Kypros Michael🔰🇬🇷🇨🇾
(@kypros_michael) reported
from
Wandsworth, England
@SkyHelpTeam Seriously guys, for three days now the internet has dropped constantly.. we are supposed to be working at home as well as home schooling and you guys can’t fix this or make it stable? It’s a joke... maybe you guys can email my kids teachers and my bossto explain....
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Alysen Miller
(@AlysenMiller) reported
from
Wandsworth, England
@SkyHelpTeam Needless to say I have done that and it did not resolve my issue. I have been on hold now for 45 minutes. Why do you hate your customers?
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West Ham Wesley ⚒️ #GSBOUT
(@CouchPotatoUK) reported
from
Stratford, England
🤬🤬🤬 @SkySports app not working.
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West Ham Wesley ⚒️ #GSBOUT
(@CouchPotatoUK) reported
from
Stratford, England
@virginmedia your website is down in the UK. Cannot log into accounts or use SkySports app
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Caz Young
(@The_Caz) reported
from
Wandsworth, England
@emma_wheatley @SkyUK Ours is exactly the same. Super slow and their solution is to upgrade to SkyQ... except we can't get fibre here and only have 1 tv so zero benefit.
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Omer Reza
(@omerreza) reported
from
Hackney, England
@SkyHelpTeam No broadband in E8 - is there an ongoing issue?
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CabbieOO7 🇬🇧
(@CabbieOO7) reported
from
London, England
@SkyHelpTeam Think the best option is to move to another provider as 12 months of Sky has been terrible
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Kieran Shew
(@shoeburger) reported
from
Merton, England
Hi @SkyCricket @SkyHelpTeam ! Another major cricket series lost from your service. How much will you be compensating your customers, or should we just cancel all together?
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Simon Fisher
(@si_fi) reported
from
Bromley, England
@SkyHelpTeam anyone there? I need help with a non functional TV subscription.
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Caz Young
(@The_Caz) reported
from
Wandsworth, England
@emma_wheatley @SkyUK That's so unsafe! I hope you manage to get a solution as if it's anything like ours you can barely have 2 people online at the same time.
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Alysen Miller
(@AlysenMiller) reported
from
Wandsworth, England
@SkyHelpTeam my broadband keeps going down (SW London) and you have contrived to make it literally impossible to speak to a human being on the phone. We are working and homeschooling (or not). How do you propose to resolve this?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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mr comer
(@mcspicay) reported
@scottishchicp @SkyHelpTeam mine keeps going in and out. it’s being really slow as well but it says their is no issues in my area
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Scoops
(@stephwcooper) reported
@SkyHelpTeam They don't need to come in the house so haven't had a time confirmed, family member works from home and this is becoming a serious issue having no internet for 4days.
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Samuel
(@superstan2310) reported
@brandonyogibea1 @SkyHelpTeam Plenty of people are. But the people at @SkyHelpTeam won't call it an outage because not enough people are doing line tests.
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Steve Sidebottom
(@stevesidebottom) reported
@TomFoley86 @SkyHelpTeam Been down for a couple of hours in S74, is this due to a fibre break & how long until it is fixed?
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Daniella
(@danikeating) reported
@SkyHelpTeam @SkyHelpTeam please can you advise next steps as my broadband connection is still not working?
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Daniella
(@danikeating) reported
@SkyHelpTeam I’ve followed all of the online help to get my internet working again but I still have an amber light? Is there an outage in the s62 area and is this being looked into?
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Louis Wildsmith
(@LouisWildsmith) reported
@scottishchicp @SkyHelpTeam Same issue. Solid orange light on Sky Q Hub. Tried all connection resolution steps, unplugged all cables, tried new cables. No joy
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Junkyard-dogz
(@Junkyarddogz1) reported
@SkyUK Same here I've been withem over 20 years - I've given notice and the best they can do is £50 for TV and internet with no new equipment. Sky customer service is going down the pan.
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Louis Wildsmith
(@LouisWildsmith) reported
@SkyHelpTeam Broadband hasn't been working for a couple of hours. Solid orange light on Sky Q Hub. Tried all resolution steps, changed cables, turned off and on. Any advice that doesn't involve ringing a call centre at this time?
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Stuart de Rozario
(@StuartdeRozario) reported
@SkyUK When are you going to announce the Sky Puck as a standalone service? I can’t have a dish, and I don’t want a new Sky glass TV.