Sky Outage Report in Kidbrooke, Greater London, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Kidbrooke, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Kidbrooke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 17: Problems at Sky
Sky is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Kidbrooke, Greater London, England
The most recent Sky outage reports came from the following cities: London, Newham, Ilford, Hammersmith, Romford, Harringay, Southwark, Islington, Hackney, Croydon, City of London, Camden Town, City of Westminster, Worcester Park and Poplar.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
TV | |
| London |
Wi-fi | |
| London |
Wi-fi | |
| Newham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Kidbrooke, England
Latest outage, problems and issue reports in Kidbrooke and nearby locations:
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Moozer
(@FrooMoo) reported
from
London, England
@SkyHelpTeam Hi. Any update on Lewisham broadband fault? It's been down for 2 days. I heard it cannot be fixed until 14th. Will you compensate those of us who are expected to work from home?
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Maria D
(@Maria_MsBlueSky) reported
from
Merton, England
@SkyHelpTeam Hi there, my broadband is down in SW20. Orange light. Have tried to reconnect a couple of times. Is there an issue in the area? Thanks
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Paul Emery
(@nipmeister) reported
from
Wandsworth, England
@adfleming @SkyHelpTeam Same issue - unable to work!!!
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Moozer
(@FrooMoo) reported
from
London, England
@SkyHelpTeam We pay you for a service and we are not getting it. I don't care if it is you or Openreach. I just want someone to give me back my broadband.
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Juliet Trew
(@AvWeekJuliet) reported
from
Merton, England
@SkyHelpTeam any idea when the broadband issues in SW19 might be fixed? Very difficult to work from home without it! #sky #broadband
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Martin
(@MartinJSorensen) reported
from
Camden Town, England
@SkyHelpTeam @SkyUK waving for help from Hampstead London! hello? Our broadband is down down down and sometimes it kicks in for a few brief moments since yesterday. Is there a situation? Got deadlines and it’s getting close to catastrophe here HELP! #skybroadband
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CarlosE
(@cnormanv) reported
from
Banstead, England
Is @SkyUK fixing the internet and phone problem sometime soon? I live in Banstead and haven’t had service all day. Unable to speak with anyone in Sky
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Noodles
(@Noods1) reported
from
Kensington, England
@SkyHelpTeam I have no broadband since last night! I’ve tried all the troubleshooting! Can anyone help?! SW17
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Chris Whitehead
(@silverthorn2151) reported
from
Walthamstow, England
@SkySports I do wish you'd turn the crowd microphone down. Such a nasty droning sound making it a case of watching with no sound.
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Suman Bhuchar
(@SumanBhuchar) reported
from
Wandsworth, England
@SkyHelpTeam is there an outage in tooting? I haven't had any internet this morning so unable to work
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IDRIS FERTOUT
(@IDRISFERTOUT) reported
from
Hammersmith, England
@SkyHelpTeam Sky broadband is down . I have been trying to go through your trouble shooting prompts. Which has told me my router setup is the issue, yet you’re fully aware there’s a problem at my local telephone exchange? Can you inform your customers there’s a problem?
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IDRIS FERTOUT
(@IDRISFERTOUT) reported
from
Hammersmith, England
@SkyHelpTeam I have been trying to go through your trouble shooting prompts. Why am I being told it’s my setup when your fully aware there’s a problem at my local telephone exchange. You can inform your customers there’s a problem?
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Hana A 💙
(@hana_ros01) reported
from
Croydon, England
@SkyHelpTeam Hello. My home broadband feels like it’s been super slow for a week. I’m working at home and struggling to get onto video calls which never used to be a problem. How do I find out the issue? The line test says everything is fine, but it’s not
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cherrypick
(@mariabilici) reported
from
Wandsworth, England
@SkyHelpTeam any rough estimate on when the Wimbledon outage will be fixed?
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alex forsey
(@placesIlove) reported
from
Poplar, England
@SkyHelpTeam Okay well why isn’t there a proper support number I can call because all the numbers try and sell me additional services or tell me to go to your website. Which is an absolute waste of time. That’s why I’m tweeting. You do t have proper support!!
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Rachel
(@OpenMindMH) reported
from
Wandsworth, England
@SkyHelpTeam It says there's no problems in my area on your service update, but I know that multiple neighbours are experiencing the same thing. Can you come back to me when you know a timescale please? Not ideal for home-working!
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Aaron Kleman
(@kleman14) reported
from
City of London, England
Let’s ramp up England’s problem striker to city speculation now @SkySports
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NigelH
(@magical_78) reported
from
Bromley, England
@SkyHelpTeam hi, we’re due to move out later this month but don’t have our new address yet (we’re renting part of a house with sky already) - is there a way we can use our Sky Q box / viewing card there as we don’t want to cancel given we have 21yrs of history. Thanks
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justvickyxox
(@justvickyxox) reported
from
Merton, England
@SkyHelpTeam @SkyUK as the call centre is closed, can anyone confirm that the SW19 area Sky broadband is down for the last 45 minutes please? Thank you in advance.
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alex forsey
(@placesIlove) reported
from
Poplar, England
@SkyHelpTeam I’ve had a terrible support experience and Sky said they would take care of everything and they didn’t do anything apart from take my money and open an account. This is what they call good customer service. I would not recommend anyone opening account with Sky
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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:)
(@tuttifrutty69) reported
@SkyHelpTeam I was one day out of returning it Iv been a sky customer for around 20 years but that means nothing . It’s no hard drive so my daughter can’t record it’s totally rubbish now I’m stuck with a tv that I don’t use as I had to return back to sky q
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Michael Johnson
(@Mikey2736) reported
@SkyHelpTeam terrible customer service charging my grandad who has Alzheimers £150 a month for a basic TV package then not understanding that he cannot remember his account password so nobody will speak to me!!! 3 days trying to sort this now. Sky are supposed to be 'accessible'
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AspyreGG | ItsSuperZoo
(@ItsSuperZoo) reported
@TheKingD42 @SkyHelpTeam The fact is affecting my working life, as well as my content creation is appalling! There is only one thin wall between my box and my PC and it can't handle it! Ultrafast 1 and i get less than 1mbps down! I may have to look at going else where at this rate
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Owen
(@llusnewo) reported
@SkyHelpTeam I've sent a dm about an issue
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Mike HJ
(@mikehj29) reported
@SkyHelpTeam However, do you support WiFi calling on the Samsung Galaxy S8 ?
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Audrey McMillan
(@AudzMc1983) reported
@SkyHelpTeam So where is the legal liability in allowing me to renew the contract despite me not being the account holder? The account holder has left the household, I have spoken to several advisors now and no one is able to offer any solution to this.
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Guy Barton ⭐️⭐️
(@guybarton77) reported
I’ve never been so less interested in the National Team/England in the 30 years I’ve been following football and watching this utter nonsense on @SkySports has just confirmed that…….
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philip eastell
(@philip_eastell) reported
@SkyHelpTeam Thanks Ross, we understand our problem is in the hands of BT Openreach, who apparently Sky have no control over. Hence we have no idea when we will get Sky broadband back up and running. Unbelievably bad service.
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Dave Burrows 💙
(@BurrowsAbout) reported
@SkyHelpTeam So, in fact, this is only if I have fibre. Which I don't. It isn't for failure to provide a service for which I'm paying. Which you have
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Mike HJ
(@mikehj29) reported
@SkyHelpTeam Thanks. The information provided states Samsung Galaxy S8 is not supported for 4G calling, but Vodafone states it is compatible on their network. Is it therefore network specific rather than handset specific?