Virgin Media Outage Report in Royal Borough of Windsor and Maidenhead, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Royal Borough of Windsor and Maidenhead, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Royal Borough of Windsor and Maidenhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Royal Borough of Windsor and Maidenhead, England
The most recent Virgin Media outage reports came from the following cities: Slough, London, Walton-on-Thames, Chertsey, Camberley, Feltham, Farnborough, Uxbridge, Hayes, Woking, Ruislip, Windsor, Addlestone, Northwood and Bracknell.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Internet | |
| Slough |
Total Blackout | |
| London |
Total Blackout | |
| London |
||
| London |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Royal Borough of Windsor and Maidenhead, England
Latest outage, problems and issue reports in Royal Borough of Windsor and Maidenhead and nearby locations:
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Russ
(@rusblake) reported
from
Hillingdon, England
@virginmedia trying to speak to someone, on hold for 62mins and get hung up on! Paying for M500 b/band and getting 97mbps is not on by any standards by guessing by your customer services you have no standards #poorcustomerservice #virginmedia
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Graeme Spice
(@spice1971) reported
from
Yateley, England
@virginmedia Maybe you can pass on the fact 2 calls to two separate call centres (first was India, second Scotland) both dropped mid call. Assuming it wasn’t the operators maybe there is an issue. Didn’t happen to Philpines on third call. Annoying when hold times are long
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Martin Jerrard
(@MartinJerrard) reported
from
Farnborough, England
@dinger3805 @virginmedia It's become a bit of a joke which is not funny anymore as I have lost 2 days pay now because of this given the price we pay. Appualing service at the moment.
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Chris Scoffield
(@chrisscoff) reported
from
Bracknell, England
@virginmedia service is appalling. Engineer arranged last Friday for today. Didn’t turn up. Now told it had been cancelled and we were informed. Lies Lies Lies. Broadband is almost unusabale. Can’t wait for contract to end so we can get sky.
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Mate Parlov
(@BenAlderweireld) reported
from
London, England
@virginmedia omds can you sort out your ‘service’
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Andy Charman #FBPE
(@AndyRFCCharman) reported
from
Harefield, England
.@virginmedia my wife has just had to spend 55 mins, been transferred 3 times & had to repeat story each time just to get refund of money wrongly charged after #VirginMobile account cancelled! Appalling customer ‘service’ #poorservice
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Martin Jerrard
(@MartinJerrard) reported
from
Farnborough, England
@Virgin_Victoria @virginmedia Thank you. Virgin Boffin says no issues in area. I have carried out 3 x fully resets and all I am getting is flashing areos and horizontal lines.
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Becky Dell
(@beckylucydell) reported
from
London, England
@virginmedia your service is a joke. Just taken me 32 minutes to change my bank details on the phone. Call centre staff should be able to speak the same language as your customers to a standard high enough to be able to do the job. Such a waste of time 😩😩😩
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Mike
(@mikeyh817) reported
from
Woodley, England
@virginmedia putting on such excellent service again 😡😡😡😡 broadband been down now for over three hours. You clowns really are useless. Really wish we’d left you when we had the chance 😡😡😡😡😡
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Mike
(@mikeyh817) reported
from
Woodley, England
Can I just say again @virginmedia is absolute shite. Had no internet for nearly an hour but “their system is down” so they can’t check it. Piss poor from this company
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Martin Jerrard
(@MartinJerrard) reported
from
Farnborough, England
@virginmedia Just done that and again no issues reported. This is the second time this week I have had no connectivity. Just tried a reset and still nothing. How do I get an engineer out as this is becoming tiresome now given the price we pay.
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Mike
(@mikeyh817) reported
from
Woodley, England
@virginmedia According to your fault page there’s nothing wrong yet when you call they agree there’s a problem. Again poor service from yourselves when your departments can’t agree!!!
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Alex George
(@woodsa164) reported
from
Wokingham, England
@virginmedia The worst Broadband provider 😡 The worst customer service 😡
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Martin Jerrard
(@MartinJerrard) reported
from
Farnborough, England
Slightest hint of bad weather and here we go again. it's only slightly damp here but already working from home has failed before it's even started. Think its time to switch ISP as this is becoming all to frequent from @virginmedia.. 2 lost days of work/pay this mth already.
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Martin Jerrard
(@MartinJerrard) reported
from
Farnborough, England
@virginmedia No as I am about to drive to work when I should be working from home as I do each Friday and Monday except poor service is preventing me doing do. I will make a formal complaint tonight as this is the second time this week.
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Clare Foran
(@clarecloggs30) reported
from
Hillingdon, England
@virginmedia ur customer service is absolutely shocking trying to sort an issue on my mum's account and keep getting robbed off by offshore call centre I'm not happy would like to speak to someone that can actually listen and help
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Keith Bursnall
(@KeithBursnall) reported
from
London, England
@virginmedia According to your website broadband connectivity is fine and TV is experiencing some issues with certain channels. I have no broadband and no channels at all
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sbruffoncella #antifa🇮🇹🇪🇺🇬🇧🌋
(@mgrazia_baf) reported
from
London, England
In a world that runs on the net if you are a @virginmedia customer you have to wait 4 days for an engineer to fix a modem, installed only in November 2018. IT’S NOT A JOKE!!! Thank you for letting me loose a day of work and 3 days worth of studying. #virginbroadband
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Martin Jerrard
(@MartinJerrard) reported
from
Farnborough, England
@virginmedia @Virgin_Victoria @AaronGaben Virgin says no issues in my area but all I am getting is flashing green arrows and no connectivity... full reset and switched off 3 tokes but to no avail.
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Russ
(@rusblake) reported
from
Hillingdon, England
@virginmedia Thanks for trying to help, it’s currently on 54 mins waiting another 8 mins and I’ll get cut off again
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Bobb
(@Bobb18605768) reported
@sophieoneil @virginmedia All these ****** pricks care about is money I can’t believe we’re all dumb enough to be using virgin media the most overrated wifi and service company ever
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David Gardner
(@DavidaGardner72) reported
@virginmedia Good to know you do update the guide, but my TiVo 6 box has never updated the tv guide when the schedule is changed at short notice. This also ruins my set recordings. I have a You View box that not only updates the guide, it also adjusts set recordings to record the whole show.
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Simon dilley
(@SimonJD75) reported
@virginmedia Good morning, When we rang to take your TV service (already have phone and broadband) we arranged on 28/11 and confirmed the date 11/12. We then rang again on Wednesday 9/12 to check installation date and the agent confirmed 11/12. Really angry as my wife took leave from work.
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Haider Raza
(@mh_raza) reported
@virginmedia No...but even if they give explanation it wouldn't help me. I can't be without internet for the next 3 months. I have to find another service provider. @virginmedia I need my contract terminated without penalty. I should rather get refund as your service has been beyond worse.
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aisen
(@ais_90s) reported
@j394_ @virginmedia Looool their too dead. Always wack extra on your bill aswell hoping you don’t notice. **** company
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sophie maria oneil
(@sophieoneil) reported
@virginmedia at first I was so upset about having to leave Virgin because the service isn’t available at my new home as I’ve always been happy about the service. THEN I have found out thatI HAVE TO PAY £240 as a disconnection fee - ‘hello financial ombudsman please’
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Mike Brampton
(@Mike_Brampton) reported
@virginmedia Thanks it says no issues, with a download speed of 20Mb/sec IF you can get on I beg to differ, and home landline doesn’t work either.
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Richard McKenzie
(@Rickymck) reported
@virginmedia Is there an issue with Broadband in Dumbarton area before I spend an hour waiting on someone? Had no broadband all night and yes I have did all the switch on switch off stuff.
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bruv moment 🇬🇧
(@72lampost) reported
@virginmedia No it’s nothing to do with my area, it’s the fact that you have no Cody working at customer service during a time where everyone’s needs internet. You’re thieves and crooks, should have gone with sky instead.
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spike
(@thefirstspike) reported
It’s Saturday morning so of course my @virginmedia broadband becomes intermittent. Yah! #Fail