Virgin Media Outage Report in Royal Borough of Windsor and Maidenhead, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Royal Borough of Windsor and Maidenhead, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Royal Borough of Windsor and Maidenhead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Royal Borough of Windsor and Maidenhead, England
The most recent Virgin Media outage reports came from the following cities: Farnborough, Slough, Walton-on-Thames, Marlow, Hayes, Bracknell, Ashford, West Byfleet, Camberley, Uxbridge, Feltham, Beaconsfield, High Wycombe, Staines, and Maidenhead.
| City | Problem Type | Report Time |
|---|---|---|
 Farnborough
|
Wi-fi | 14 hours ago |
|
Slough
|
Internet | 2 days ago |
|
Walton-on-Thames
|
Internet | 2 days ago |
|
Marlow
|
Wi-fi | 2 days ago |
|
Hayes
|
Internet | 3 days ago |
|
Hayes
|
Internet | 4 days ago |
Community Discussion
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Virgin Media Issues Reports Near Royal Borough of Windsor and Maidenhead, England
Latest outage, problems and issue reports in Royal Borough of Windsor and Maidenhead and nearby locations:
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Paul Mackenzie Ross (@pmross) reported from Farnborough, England@virginmedia Nope. There’s “nothing wrong” with the broadband according to the status page. Never is. It’s always the hub supposedly downloading updates. 10 weeks of this now, getting a bit bored of the lack of service TBH. This needs to be escalated.
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Paul Collier (@Pablocollier) reported from Wokingham, England@virginmedia Sorry but no. If you can't monitor your own service provision why should I ?
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Paul Collier (@Pablocollier) reported from Wokingham, England@virginmedia Patchy. And the weekends enquiry regarding possibly upgrading... Non existent service.
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Tracey Anderson (@trsaanderson) reported from Hillingdon, England@DarkLordCookie @virginmedia We are in the same situation, No Internet since Saturday and our estimate is also 7th September. We are UB7 9JX , near Heathrow. Looks like there are issues everywhere.
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Johno (@Levellers66) reported from Spelthorne District, England@virginmedia 42 days without TV so talking to cancellations as VM aren't even offering to try and fix the problem before 20th Nov. Leaving after nearly 10 years. Feels like a good win for VM, clock stops on compensation, penalised as under contract and you don't have to fix the problem 😒
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Paul (@paulpavli) reported from Farnham Royal, England@virginmedia your call assistant just hung up on me when I wanted to escalate a complaint. My complaint, I’ve been waiting 4 months for an answer / install of fibre at a new address. I guess I’ve only been a customer for circa 15 years so not that important really
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stupotpot 🏳️🌈🌹🏃🏻♂️ (@stupotpot) reported from Spelthorne District, England@virginmedia apparently there are no issues in my area…my lack of broadband (after 2 restarts) suggests otherwise.
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Paul Mackenzie Ross (@pmross) reported from Farnborough, England‘ere, @VirginMedia, it’s been a full month now of totally unreliable service at my house; 5 engineers later, with the last call to 0345 454 111 on Friday saying you KNOW there’s a problem and it WILL be fixed in 24 hours. I called bullshit. I was right. Sort this out!!!
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Lee Piper (Pip) (@leepiper66) reported from Hillingdon, England@cop_ish @virginmedia Our Virgin broadband at work went off ystdy for 3 hours there Service is shite
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Ems (@EmsAlice) reported from Bracknell, England@virginmedia We just purchased a film from the media store and it won’t play - just is stuck at 0 minutes 😡 we’ve restarted our box but always have problems like this with catch up especially… not ideal when we’ve paid money to rent a film! Can you help at all?
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Carol Rothwell (@CarolRothy) reported from Wokingham, England@virginmedia hello. Please could you advise how on earth I get in touch with someone by phone??. I’ve spent 15 mins navigating website to try and get to a person rather than a bot. I need to report an equipment fault which isn’t service specific
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Paul (@paulpavli) reported from Farnham Royal, England@virginmedia The call never ended, they hung up…… Maybe you could give me a number to call and speak to someone, very hard to find one online that doesn’t require multiple guesses on which number to press
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Lou (@NeverGiveIn123) reported from Hillingdon, England@SkyHelpTeam Sorry but who thought that this was practical??? I watch an episode then delete, what you are suggesting is way too much effort when the option was at the side. Log this as a formal complaint pls. SkyQ is so outdated compared to Virgin Media, roll my deal expiry! #sky
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Alessandro Giudici (@giudicialex) reported from Hillingdon, England@virginmedia Our broadband has always been on and off all day on top of tv not working on any channel. Impossible to work properly today. News on broadband?
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samantha ellington (@samrookc) reported from Hillingdon, EnglandCome on now poor mum with Alzheimer’sneeds her programs #virginmedia
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Vito Serafino (@vserafino19) reported from Farnborough, England@virginmedia @tandcbroking Either a lot of people are checking the service status on the website or that site also not working. Cheers
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Daniel Sherlock (@mcsherlocks) reported from Wokingham, England@virginmedia Internet down at the moment in Woking also yesterday. Checked with my neighbours also down so is system wide
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Ged Weston (@gedweston) reported from Richings Park, England0800 052 1251 calls from @virginmedia bordering on harassment. Tried to upgrade my package and they refuse to email details yet keep calling. The worst customer service! @SkyUK
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leo smith (@leosmudgersmith) reported from Iver, England@virginmedia nice service guys cut me off on wrong date should I cut off my direct debit on the wrong day shocking service
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GoldyMcGoldface (@Goldy73) reported from Farnborough, England@virginmedia The fact you have even done it without telling anyone is a shocking customer service move,especially in this day and age where a lot of people are working from home. Absolutely disgusting service I don't care how long it will take, I need to know of you plan to take it down so
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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mick🚮 (@mdbaggy) reported@virginmedia Any chance you can just add the ability to cancel services from your website. By the time someone actually answers and doesn’t hang up i’ll probably have died of old age 😐
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Emma Brown (@Missbrown2006) reported@virginmedia Even thought he’s not receiving the service he’s paying for? How do I make a formal complaint.
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Julia Bard #RefugeesWelcome #ReinstateJeremyCorbyn (@juliabard) reported@virginmedia Thanks for your polite reply but a day later, like every day for a week, the broadband stopped working again. It’s back again now. But same pattern: status page said no problems. Tested the system: “Something went wrong with the test”. No idea what I’m paying such vast sums for.
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Stanton Wright (@Dstantonwright) reported@virginmedia, your internet is ****. Fix it.
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Jason Walker (darthvalkyr) (@jasonw83) reported@virginmedia Still varying between poor and non existent. Always used to be good signal up until maybe a month ago.
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Ange (@t77nge) reported@virginmedia please can the Garforth are of LS25 be looked into for internet problems, currently trying to work from home and son home schooling, internet has just stopped working, known issue or just my issue?
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Keelan Rushby (@KeelRush) reported@virginmedia Hi, I’m getting no signal from my Virgin TV box, I’ve rung up and followed the steps given to me and it’s still not working. Broadband is fine and the box is connected to the TV because it has the welcome screen and the Starting up screen, then says no signal.
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Cathal O'Rourke (@CathalOR1987) reported@KCsixtyseven Maybe virgin media should show loi games. Keep it local. Support our own. #GreatestLeagueInTheWorld @SSEAirtricityLg
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Ian Ibbotson (@ianibbo) reported@virginmedia Servixe status says No known issues. The whole street knows its down tho. Pity you changed the design of the service status page to stop it accepting arbitrary postcodes or you could check it yourself. Guess you aren't keen on people the transparency that would create.