Virgin Media Outage Report in Colliers Wood, Greater London, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Colliers Wood, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Colliers Wood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (56%)
-
Wi-fi (16%)
-
Total Blackout (13%)
-
TV (8%)
-
E-mail (6%)
-
Phone (2%)
Live Outage Map Near Colliers Wood, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Croydon, Hampstead, Bermondsey, Wembley, Hackney, London, Acton, Ilford, Ealing, Surbiton, City of Westminster, Belsize Park, Tower Hamlets, Southwark and Harringay.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon |
||
| Hampstead |
Wi-fi | |
| Bermondsey |
Total Blackout | |
| Wembley |
Internet | |
| Hackney |
Total Blackout | |
| Croydon |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Colliers Wood, England
Latest outage, problems and issue reports in Colliers Wood and nearby locations:
-
Ann Cooper
(@Ann_MadDogLady) reported
from
Bromley, England
@virginmedia Back to normal for now. Apparently there was a network issue. Why it takes you so long to discover that beats me. There must be some sort of alert system surely? And if not, why not? Thanks
-
ToughRecoil
(@ToughRecoil) reported
from
Poplar, England
@chriscb @virginmedia R u from E2? Because mines down too
-
Russ
(@rusblake) reported
from
Hillingdon, England
@virginmedia not only is my broadband down, but looks like your website is as well, can’t check service in my area
-
Russ
(@rusblake) reported
from
Hillingdon, England
@virginmedia if you have planned maintenance in the area ‘to make the service better’ why not send your loyal customers a heads up? You can’t just take the service away for a whole day W/out informer us beforehand. This is really poor customer service #virginmediadown
-
Helen Connor
(@Hw1Helen) reported
from
Camden Town, England
@virginmedia when will you fix the fault at nw3? It's been 3 days!!!
-
vShowcards.com
(@vshowcards) reported
from
Camberwell, England
@MarksScifiBooks @virginmedia Mark is another @virginmedia customer having trouble!
-
ross
(@wantrealtruth) reported
from
Camden Town, England
Impossible to ever actually get to speak to anyone @virginmedia have an urgent issue and no one responding on chat, no one ever picking up a phone on hold forever!!!
-
martinoxley
(@martinoxley) reported
from
Richmond, England
@virginmedia Internet down again. What are you doing?
-
andyfry
(@andyfry) reported
from
London, England
@virginmedia oh what a surprise the Internet is down again. If there was any alternative to Virgin in my area I'd be off like a shot.
-
ifmcl
(@roxburghshire) reported
from
London, England
@virginmedia no internet for a week in SE23 Help line says ‘complex technical problems in your area engineers are working hard to resolve.’ It’s been a week!
-
Sofia
(@sofiaalice95) reported
from
Poplar, England
@virginmedia I’m aware your network is currently down nationwide - do you know approximately when you expect your WiFi to be back up & running today?
-
Sandy Trappitt
(@MarlingtonBear) reported
from
Hounslow, England
@virginmedia the WORST customer service ever. I’ve called 5 times each time waiting 1.20 mins to get cut off to start again. No apologies no support no good
-
Mohamed A Kasmani
(@AyyazKasmani) reported
from
Hillingdon, England
2 evenings in a row broadband and virgin media TV has gone down. Get your act together @virginmedia
-
Russ
(@rusblake) reported
from
Hillingdon, England
@virginmedia my broadband has just gone down. Makes working from home impossible.
-
Mohammed farid butt
(@faridji99) reported
from
Leatherhead, England
@VirginMedia_One shameless virgin Media can not help customers #virginmedia
-
Bartosz Zakrzewski
(@barfolo1979) reported
from
Hammersmith, England
@virginmedia @mrslooker Problem continues at E15 2BT. Any advice??
-
Fr Chris Phillips SSC
(@phillipsc) reported
from
Brentford, England
Well, after a day waiting for @virginmedia to install our service as promised, they’ve not turned up. Deeply unimpressive.
-
martinoxley
(@martinoxley) reported
from
Richmond, England
@virginmedia It is on and off. Can you please let me know if it is fixed now? Plus I was promised a hub 4 to help reliability but I have not heard anymore. My account number is 321674202.
-
The Gaffa🔌
(@ako_essex) reported
from
London, England
@virginmedia worst internet provider going
-
Gavin Mac
(@Gavarnos) reported
from
Croydon, England
@virginmedia Since this afternoon getting drops in the internet for 20 seconds or up to a minute. I have my own router, wireless mesh plus the hub 3 is in modem mode which means it’s usually very reliable. Any issues on the entire network or croydon area?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Simon Austin
(@sport_simon) reported
@GazBenham @virginmedia Makes you think it’s a deliberate ploy to stop people being able to cancel
-
Simon Austin
(@sport_simon) reported
@virginmedia I’ve tried that phone number several times and have had to give up after being on hold for over an hour with no answer. Appalling customer service
-
John H1964
(@JohnBhoy1964) reported
@virginmedia Yes,i have lately been advised to go down this route.Getting to this point has been extremely frustrating and I just feel that this process is too cumbersome and would be difficult for a lot of customers to navigate through.
-
niall todd
(@nialltodd82) reported
@virginmedia Basically they've been no help whatsoever and are trying to get me to commit to a minimum of another 30 days when virgin have incorrectly disconnected our TV 9 days early. Does that sound fair to you?
-
nathan pearman
(@ndwpearman) reported
@virginmedia I'm trying to cancel my broadband as I recieved the letter saying the price was increasing. But can't get through on the phone, waiting over 30 mins, is there another way I can do this?
-
David Harrison
(@DaveBHarry) reported
@virginmedia Still only able to listen to music - tried every day for the last five days! Customer service is appalling.
-
Stephen Holderness
(@pne_ste) reported
@virginmedia a manager put the phone down on me when I asked for her name and a deadlock letter. Been trying to resolve a bill error for over 2 weeks. Awful customer experience and if not resolved quickly I will be going to the ombudsmen.
-
Jo 🐝 🇪🇺
(@jo278) reported
@virginmedia day 3 of over an hour on hold to you. In a minute you’re going to tell me I’m on out of time to cancel my service, but I have no way of discussing options with you. What do you suggest??
-
Patrick Stanier
(@patrickstanier) reported
@virginmedia Hi, at no point was I told it could take up to 72 hours. Also, the connection has not been reestablished yet from the many phone calls. People I talked to understood the process but haven’t reconnected our account. Would love to talk to 1 person directly who can fix this
-
PP O
(@PPO36319696) reported
@virginmedia Why oh why have I been waiting over an hour again to speak to your so called customer services? Your a disgrace.