BT (British Telecom)

BT (British Telecom) Outage Report in Pelton, County Durham, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Pelton, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Pelton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Pelton, County Durham, England 01/14/2025 20:35

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Phone (9%)

    Phone (9%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (5%)

    E-mail (5%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Pelton, County Durham, England

The most recent BT (British Telecom) outage reports came from the following cities: Newcastle upon Tyne, Blaydon-on-Tyne, Seaham, Durham, Sunderland, Gateshead, Peterlee, Chester-le-Street, Hebburn, Jarrow, Washington, South Shields, Consett and Stanley.

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City Problem Type Report Time
United KingdomNewcastle upon Tyne Phone
United KingdomBlaydon-on-Tyne Internet
United KingdomSeaham Phone
United KingdomNewcastle upon Tyne Internet
United KingdomDurham Wi-fi
United KingdomSunderland Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Pelton, England

Latest outage, problems and issue reports in Pelton and nearby locations:

  • laaurenmoore94 lauren moore (@laaurenmoore94) reported from Newcastle upon Tyne, England

    Anyone else’s @btsport crashing all the time on bt sport 1 or is mine just bad! 😂😂pointless having it when that’s the main channel 😂😂😂

  • QlikStu Stuart Wannop (@QlikStu) reported from Walker Gate, England

    @bt_uk Just upgraded to fibre 500, getting 120mbps on average. Slower than my previous BT package. Been told speed cannot be accurately measured into my hub. Still in cooling off period anything else I can try before I cancel it ?

  • trevstanley Trevor Sharkey (@trevstanley) reported from Stanley, England

    @bt_uk And I NEVER get 4g. Lucky to get 3g!

  • trevstanley Trevor Sharkey (@trevstanley) reported from Stanley, England

    @bt_uk Do you think you could address the problem of your BTtv EPG in relation to entries by @DiscoveryUK. Entries misleading in time, length of prog, capital letters, no synopsis and unable to "record the series". Do you care?

  • gerrinnesmac Gerry1nnes (@gerrinnesmac) reported from Peterlee, England

    @bt_uk Tweets are nice but I don't understand how you're in business! I've tried 7 times over three days to call you and you never ever pick up! Just a constant recycled message about being busy! If you can't handle busy you shouldn't be in business.

  • DanielJenks89 Daniel Jenks (@DanielJenks89) reported from Sunderland Bridge, England

    @bt_uk I have had issues with my broadband dropping in and out of my devices since that major outage happened on Thursday. I don’t know if anyone else has had those continuous problems during that time?

  • timhardinguk Tim Harding (@timhardinguk) reported from Whitburn, England

    @bt_uk The most inept company in the UK, call yourselves a communications company ! you couldn’t connect dots on a dot to dot child sheet let alone connect a new build property, customer for over 29 years! useless

  • kphilchris Karen Brown (@kphilchris) reported from Ouston, England

    @BTCare we're having loads of problems with our broadband the connection is atrocious we've just paid to rent a film and now it won't play it is through BT is there anything can be done please, plus I need to make sure we are not charged.

  • gman_hughes 🐢gman scouser Hughes 😬☠️ (@gman_hughes) reported from Ryton, England

    @bt_uk @CattleprodSub @Se2n22 We got BT and ours seem to be slow , is this BT saying we need to up grade to faster internet, hmmm 🤔

  • glne12 gary littlemore (@glne12) reported from Longbenton, England

    Terrible @btsport sort it out

  • baldymanali Alastair Smith (@baldymanali) reported from Gateshead, England

    @bt_uk just received email from you saying my email will be suspended if I don't login. I read emails on your new (and I might say, useless) ap every day. Have complained about it previously. Get it sorted

  • shahanchowdhury Shahan Chowdhury™ © (@shahanchowdhury) reported from Newcastle upon Tyne, England

    @bt_uk My phone network is EE

  • kphilchris Karen Brown (@kphilchris) reported from Ouston, England

    @BTCare I have an ongoing issue with my broadband I've been in touch a few times now, I've done as instructed & have plugged an ethernet cable into my laptop. I'm trying to watch a programme through the BT box on i player and it is just buffering all the time this can't be right

  • Andyburness2 Andy burness (@Andyburness2) reported from Longbenton, England

    @btsport Turn ur phone on silent u stupid old prick

  • JulieGal1234 Julie Gallagher (@JulieGal1234) reported from Longbenton, England

    @bt_uk internet has been on and off all day. You say nothing wrong with the line but a quick search says loads of people having problems with their internet.

  • trevstanley Trevor Sharkey (@trevstanley) reported from Stanley, England

    @bt_uk Yes. The coverage here in Stanley is shocking. Time after time I have to connect to home or McDonald's or O2 hot spot to get Internet when out in Town. Even occasionally got no signal at all.

  • Geordie_Shaun shaun (@Geordie_Shaun) reported from Newcastle upon Tyne, England

    @Cazza7 @btsport That’s crap. 🤬

  • heatherpott heather potts (@heatherpott) reported from Walker Gate, England

    @bt_uk please can you respond to my complaint ASAP #poorcustomerservice

  • trevstanley Trevor Sharkey (@trevstanley) reported from Stanley, England

    @bt_uk The Internet connection on your mobile network here in Stanley, Co. Durham is abysmal.

  • andydeltic andy (@andydeltic) reported from Gateshead, England

    @bt_uk afternoon folks. I’ve lost connection on my digital phone line. I’ve reset the handset and hub but the issue still exists. Any help would be fab thanks

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • andrewbanks Andrew Banks (@andrewbanks) reported

    Broadband down... #WorkingFromHome, and two children #HomeSchooling... @BT_UK confirms the fault is there end... and estimate resolution by end of Monday!!!!! #NotGoodEnough

  • travelzoe Zoe Oughton (@travelzoe) reported from Blackawton, England

    Has anyone else had success with @bt_uk mini hub - sent as an emergency to provide Wi-fi after our engineer was cancelled ( we werent advised) ,the mini hub supposed to arrive yesterday was sent to our old address (!) and this one doesn’t work? #customerservicefail #BT #facepalm

  • Jeneejay2 Jeneejay (@Jeneejay2) reported

    @bt_uk - unable to home school properly as reported BT fault on 08/01/21 and fix date keeps moving back with no update. Please help! #homeschooling #BT #fail

  • Katherinerimmer kat (@Katherinerimmer) reported

    @bt_uk I have cancer and when we moved it was lost when alterations were being made to accommodate my health needs. And bt said they won’t issue another one. I have tried using one of your wireless spots but the connection is too slow and she keeps being kicked out of her lessons

  • ZomeDash Levi (@ZomeDash) reported

    @bt_uk Bt is disgusting, charged my grandmother £90 a month to make land-line calls and have Internet so slow you can't watch videos

  • PeteMoods Pete Moody💙 (@PeteMoods) reported

    So @bt_uk @BTCare not content with fobbing me off with saying that you will fix my 76 year old mothers landline today and then reneging, you now claim that she didn't raise the issue!!! 6 weeks she has been without her landline. Shame on you

  • debbiehague Debbie Hague (@debbiehague) reported

    @btbusinesscare is there anything you are willing to do to support your customers at this difficult time? My business has been closed because of the lockdown and I’m paying for your services that I am unable to use until at least April.

  • rebecca32771333 rebecca hooper (@rebecca32771333) reported

    @bt_uk @OllieF64554527 Disgusting pathetic service Call centre in India

  • Katherinerimmer kat (@Katherinerimmer) reported

    Disgusted with @bt_uk we have no internet and my daughter is trying to home school and they won’t resend a mini hub to keep us connected till they can sort the issue #hardtimes #terriblecustomerservice

  • beachjunkey Lee White (@beachjunkey) reported

    .@bt_uk since September my internet at workshop has been faulty/nonexistent. It’s still not working. Absolute awful service. Give me a number to call as the message’AGENT’ thing is useless