BT (British Telecom) Outage Report in Pelton, County Durham, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Pelton, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Pelton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (60%)
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Wi-fi (14%)
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Phone (11%)
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E-mail (6%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near Pelton, County Durham, England
The most recent BT (British Telecom) outage reports came from the following cities: Newcastle upon Tyne, Chester-le-Street, South Shields, Gateshead, Blaydon-on-Tyne, Hebburn, Peterlee, Washington, Sunderland, Ryton, Stanley, Durham, Whitley Bay, Seaham and Consett.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Chester-le-Street |
TV | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Community Discussion
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BT (British Telecom) Issues Reports Near Pelton, England
Latest outage, problems and issue reports in Pelton and nearby locations:
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Jonathan Miller
(@JonnyMiller5) reported
from
Prudhoe, England
@BTCare @bt_uk again my WiFi has gone down. There has been no reports in my area and I have done everything the app has asked me to do. Can you please help
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Josh Banyard
(@joshybanyard) reported
from
Longbenton, England
As lovely as it is for @btsport too show the #ChampionsLeagueFinal for free but the stream is awful...
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Joseph Drane
(@Hossy93) reported
from
Brandon, England
@Gaz_House @btsport Or you could go down the night before. 😉
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Dave Lee
(@SunderlanDave) reported
from
Sunderland Bridge, England
@btsport Steve McManaman has to be the worst co-commentator in the history of co-commentators #LIVBAR #ChampionsLeague
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MrsP
(@MrsP1001) reported
from
Sunderland Bridge, England
@bt_uk And people on Twitter may be looking for a new broadband connection and should be aware of the level of service from BT
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Andrew Sturrock
(@Sturrock85) reported
from
Whitley Bay, England
I presume the awful @btsport stream on @YouTube is a ploy to get people to subscribe. It's awful, despite what is usually a good connection.
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MrsP
(@MrsP1001) reported
from
Chester-le-Street, England
@bt_uk No broadband (now 15 days late), no reasons given why not, no sense of urgency to actually get it sorted. I'm running out of superlatives to describe your dreadful customer service and general incompetence.
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MrsP
(@MrsP1001) reported
from
Crook, England
@bt_uk False alarm, it was a nice neighbour dropping off a Christmas card - I saw an Openreach van down the road and assumed that you had actually done something!!
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John Turner
(@John_P_Turner) reported
from
South Shields, England
@bt_uk Queried business bills, however, billing team are unwilling to discuss/explain the issues raised. Service has now been suspended and billing team refusing to engage without payment being made. This is nothing short of blackmail! @MoneyTelegraph @TimesBusiness
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Graeme Wilson
(@graeme_i_wilson) reported
from
Walker Gate, England
@bt_uk I moved house in the last year - previously I had sky DSL - copper only and enjoyed better service - this shouldn't be the case. I have another property with VM Docsis service - again a better service - but your core network was built on low cost - 21CN - poor product choices.
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MrGrumpy.....Y.N.W.A
(@liamlcg) reported
from
Murton, England
@bt_uk ...... Your wifi is shit
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John Mulcahy
(@mulcs85) reported
from
Newcastle upon Tyne, England
@IamAustinHealey @Saracens @ChampionsCup @leinsterrugby @btsport Congrats Saracens - but some serious self evaluation needed by Leinster - not why we lost but reffing of offside and breakdown was a bad joke - really has to be addressed - laws already there - enforce them
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MrsP
(@MrsP1001) reported
from
Chester-le-Street, England
@bt_uk As I have tried to explain, an update on a possible new start date 10 days after the promised start date really isn't the level of service I expect from BT.
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Graeme Wilson
(@graeme_i_wilson) reported
from
Walker Gate, England
@bt_uk The light doesn't seem to change colour - yes the service is dropping out - I feel that there is either a degradation of pair quality or faulty termination equipment in the cabinet or exchange - there is definitely an issue.
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MrsP
(@MrsP1001) reported
from
Chester-le-Street, England
@bt_uk Extremely dissatisfied. I've just moved, trying to get landline and broadband at my new house - promised for Monday 2nd, got landline on Friday 6th but still no broadband. Lots of excuses, might possibly be sorted on Thursday 12th. Very poor service.
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John Robson
(@JohnRobson18) reported
from
Wallsend, England
I predict spurs to lose 5 -0 they are awful. @btsport
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Graeme Wilson
(@graeme_i_wilson) reported
from
Walker Gate, England
@bt_uk The automated 'check my line' service isn't finding the fault.
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Jonpaul Heron
(@TVBCJonpaul) reported
from
Newcastle upon Tyne, England
Working fine all day, week and month. Now watching #ChampionsLeagueFinal2019 on @btsport on YouTube and it’s now poor. Very interesting.
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Philip Robinson
(@flipflops1982) reported
from
Shiremoor, England
@bluther123 @neilben10112319 i am only watching the game, no highlights, no build up, no half time banter! @btsport have the worst football pundits in football history! #liverpoolvsTottenham #TOTLIV
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Graeme Wilson
(@graeme_i_wilson) reported
from
North Gosforth, England
@bt_uk hello, I've had an ongoing broadband instability issue for around 6 months - frequently when I'm using IP voice applications the service is disrupted - I've tried to raise a fault on this a number of times - help!!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Gemma Harford
(@GemmaAldam) reported
@btsport we bought bt sport 1 month pass on our smart TV for 25 pounds. The app only worked sometimes. Called to complain and you choose to do nothing. Waste of money. Please avoid if you don't want terrible customer service.
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osh griff
(@JoshGriff8) reported
Why is @btsport so hard to cancel? Impossible to cancel online. Anyone else have this problem?
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Stacey
(@Stwou7) reported
Hi @BTCare my WiFi keeps dropping out probably due to my antique hub. How do I get a new one as my new devices are struggling to connect now. No issue with the line, it’s literally just dropping connections.
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MJFOULKES
(@MichaelJFoulkes) reported
@bt_uk shocking customer service from BT. Raised a complaint and was told that the complaint would be marked as resolved even without resolve…. Go figure #bt_uk a bit like marking one’s own homework. Come back #sky all is forgiven. DO NOT USE BT BROADBAND…. Rubbish service
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CumbriaWitch🕸️
(@CumbriaWitch) reported
I'm waiting for a BT engineer to fix my noisy landline. Booked for between 1-6 pm today. Just checked fault history to find 'Engineer Visit Complete' at 1.03pm! Amazing....no engineer called at house to check..... phone line still noisy! Waste of time. @bt_uk
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Tony Shoulders
(@tonyshldrs) reported
@bt_uk Have open reach gave a reason as to why they moved my appointment again without telling me or am I to deduce that they can't be bothered and the 5 pound per day compensation I'm due is easier than just sorting the issue??
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No. No I will not. 🇺🇦
(@ChrisGN) reported
@bt_uk It's incredibly slow or not loading at all on my PC too. Only twitter, other sites are OK. Twitter is fine over mobile data which is also bt.
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No. No I will not. 🇺🇦
(@ChrisGN) reported
@jakevolcanoboat @bt_uk Twitter is being very slow on my phone when on the WiFi (which is BT), mobile data seems OK though. .
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latar
(@latar) reported
@bt_uk been a loyal customer for years. Found bill had gradually increased to £50/m over the years and was advised to change package reassured it wouldn't affect me if I had to move (Dec 2020). Now being charged £120 for "ending my contract early." Is this how you reward loyalty?
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Russell G Archer
(@RussellGArcher) reported
@bt_uk No one owns the problem. It's all about statistics and passing the problem on. I've been told the fibre team are dealing then the email team are dealing. Clearly no one is dealing #poorcustomerservice