EE Outage Report in New Tredegar, Caerphilly County Borough, Wales
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in New Tredegar, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in New Tredegar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Phone (43%)
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Internet (35%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near New Tredegar, Caerphilly County Borough, Wales
The most recent EE outage reports came from the following cities: Pontypool, Newport, Merthyr Tydfil, Blackwood, Caerphilly, Cwmbran, Hengoed, Treharris, Aberdare, Tredegar, Tonypandy, Ferndale, Abergavenny, Bargoed and Pontypridd.
| City | Problem Type | Report Time |
|---|---|---|
 Pontypool |
Phone | |
| Newport |
Internet | |
| Newport |
Wi-fi | |
| Merthyr Tydfil |
Total Blackout | |
| Blackwood |
Phone | |
| Caerphilly |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near New Tredegar, Wales
Latest outage, problems and issue reports in New Tredegar and nearby locations:
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Rob S Photography
(@photographyrsp) reported
from
Porth, Wales
Any update pls @EE - still no signal here CF39- #nosignalhere six days now... cheers!
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Kacey Edwards
(@KaceyEdwards91) reported
from
Pontnewydd, Wales
Wish @EE would stop sending me daily texts and actually ring me back like they said they would a month ago. Worst network and never any signal when at home 🙄
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Eddy
(@ChrisEddy_7) reported
from
Llanyrafon, Wales
So according to @EE when your signal is poor in the area due to broken masts you need to use EE WiFi calling to make phone calls when inside your own home! What a disgusting response when enquiring about the lack of signal and service in this area!
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Cath
(@CatherineJ43) reported
from
Pengam, Wales
Hello @TalkTalk why are you still trying to bill me when I switched provider to @EE who, incidentally, are providing a much better service at a much lower price than you ever did. I also never had the £85 cash back promised. Take anything owed out of that 👍🏼 avoid Talk Talk!!!
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🇬🇧Jamie🏴
(@jamcole88) reported
from
Panteg, Wales
@EE Very low signal. Pontypool NP4 5. Not strong enough to make and receive calls. Let alone connect to Internet.
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Dan Dineen
(@Daniel_Dineen) reported
from
Newport, Wales
@EE trying to login to my account for a job but keeps saying I’ve got the wrong password and it’s not
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Eddy
(@ChrisEddy_7) reported
from
Pontnewydd, Wales
No network status update messages from @EE since Friday evening, maybe the issues with the masts are finally sorted. First reported the problem back in July, Altho still struggling with service 🙈
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kev percy
(@kevpercy84) reported
from
Abergavenny, Wales
Can someone @EE let me know what happened this morning. No signal at all and can’t access my podcasts. On the WiFi now but come off that and nothing. #help #needmyphone
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Eddy
(@ChrisEddy_7) reported
from
Pontnewydd, Wales
So after speaking to @AppleSupport last week on 3 seperate calls they tell me I have a hardware problem with my phone so under consumer law @EE must fix or replace it. I speak to @EE on Thursday who tell me they are a company who have not taken part in consumer law in 2016.....
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Atif Raza
(@atifter) reported
from
Llanyrafon, Wales
Contract up and decided against getting a new Iphone which does all the same stuff as the models before it. Now saving £31.98! a month. With the help of this fine gentleman @misamarrai @EE
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Tom Wise 🏴
(@TomWise_) reported
from
Cwmbran Central, Wales
Unbelievablly good customer service over phone by @EE - first of all, spoke to an absolute champ in Geordieland who then puts me through to an Irish boy & a half called Sean in Waterford, who chatted about #RWC2019 with me 🇮🇪 how customers calls should be handled 👏🏼👌🏼
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🇬🇧Jamie🏴
(@jamcole88) reported
from
Panteg, Wales
Currently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK
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Kayleigh Johnson♡✨
(@kayleighj_11) reported
from
Newport, Wales
@EE is there any problems with the network - I can’t ring out on my phone! Thanks
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Huw Jones🏴
(@HuwJones58) reported
from
Porth, Wales
@EE your upgrades team quoted me £55-£70 a month instead of trying to help reduce, they actively wanted more money pointed out I dont need 60gdata but that's what they pushing No problem I'll let my contract expire on 3rd Nov and shop about ,for my 2 phones,house and broadband
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Cara Marsh
(@caradyas14) reported
from
Pontypridd, Wales
So frustrated with @EE and they’re shoddy signal!... and now they want to charge me £300 to terminate early because the signal strength is “strong” well you come try and make a call here! 😡😡
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Eddy
(@ChrisEddy_7) reported
from
Pontnewydd, Wales
So I accept that from @EE and sort out my signal/data issues with them to a satisfactory level until I upgrade but they tell me to contact @Apple @AppleSupport immediately as they have given me false information. 4 attempts to contact them without one response or any callbacks!😡
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Eddy
(@ChrisEddy_7) reported
from
Pontnewydd, Wales
Between the service I’ve received from @AppleSupport and @EE about my broken phone, which is no fault of my own btw I am seriously considering knocking a mobile on the head and going back to the old landline! So much easier! #PhoneStress #21stCenturyProblems 🙈🙈🙈
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Chris Woods
(@w00dsy_10) reported
from
Risca, Wales
Got to love @EE, down for about the 4th time in 3 weeks 👍great service
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Andrew Lippiatt
(@LippyBoy123) reported
from
Cwmbran Central, Wales
@EE words cannot describe how frustrated I’m feeling re: ongoing issue of third party duped me into purchasing new contract, after stating was cool to upgrade from iPhone 8 to Samsung s10; reducing monthly cost! EE have been 👌past 6yrs, now my solicitor is involved!
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KD Hansford
(@kdhanz) reported
from
Mountain Ash, Wales
@EE I'm fed up of your network in aberdare. It hasn't worked tidy for months and I have two contracts with you. Please sort it out or I'm leaving to @VodafoneUK or @O2
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Jane ⚒️
(@Janehay0712) reported
@Lionesses @EE Link not working. Lucy Bronze for me!
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Mark Lonsdale
(@marklonsdale) reported
@EE I have international roaming as my free smart benefit, just landed in Greece and no phone line to call out and roaming is not on. Can you please help??!
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Hester Cox
(@HesterCoxPrint) reported
So @EE I missed my doctor’s appointment due to the lack of signal, I had to tell them & book another by driving to the surgery knowing the GP I was due to speak to was in the room adjoining. Apparently there may be an in person appt. in November if I ring next Thurs. Or not.🙄1/2
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Vanilla Swirl
(@Chlomor) reported
@EE I have just DMd you again. I need your help.
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ᖇEᗩᒪᗰᑌᑎᑕᕼIE 🇺🇦
(@RealMunchie) reported
@EE TBH you guys on here are not able to help, sorry to say. I have to take time out in my day to call @EE to get a pittance of a refund on my account. A company that makes " 2 billion " in profits this year alone its becoming a problem to see a reason to stay with @EE. 😔
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ᖇEᗩᒪᗰᑌᑎᑕᕼIE 🇺🇦
(@RealMunchie) reported
@EE It was you guys doing work again. Tbh I'm getting sick of the disruption to my service, this is the 5th time in 7 months. Last time I was without service for over 9days. Upgrading or not, its poor service leaving customers without any backup on @EE Another 14hrs of disruption.
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Michelle Spencer
(@shellspencer) reported
@EE my watch contract ends at the end of the mth, do I need to wait till the contract ends to cancel or can I give notice now?
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M Brennan 🇺🇦 🏐
(@MattyBrennan) reported
@EE No thanks. I’ve completely given up on you. I get promises from tech of call backs that never happen. You don’t have a complaints dept so your staff simply don’t care.
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S
(@SeanQui95970135) reported
@GomReggie @SalemWazaki @EE ... would the customer in store pay their bills if the employees lost their jobs?
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Jay Lad
(@jaylad148) reported
@EE afraid your upgrade team service is a fail this week. 2x I waited over 40min to query why my daughters sim has not activated. I am told it takes between 5 min and a few hours… still nothing. Who can help??