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EE Outage Report in New Tredegar, Caerphilly County Borough, Wales

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The latest reports from users having issues in New Tredegar come from postal codes NP24.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in New Tredegar, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in New Tredegar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in New Tredegar, Caerphilly County Borough, Wales 03/31/2026 07:25

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (29%)

    Phone (29%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. Wi-fi (11%)

    Wi-fi (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near New Tredegar, Caerphilly County Borough, Wales

The most recent EE outage reports came from the following cities: New Tredegar, Newport, Pontypridd, Hengoed, Treharris, Caerphilly, Merthyr Tydfil, Cwmbran, Blackwood, Newbridge, Tonypandy, Porth, Pontypool, Mountain Ash and Abertillery.

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City Problem Type Report Time
United KingdomBlackwood Wi-fi
United KingdomNew Tredegar Wi-fi
United KingdomNewport Wi-fi
United KingdomNewport Total Blackout
United KingdomPontypridd Internet
United KingdomHengoed Wi-fi

Community Discussion

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EE Issues Reports Near New Tredegar, Wales

Latest outage, problems and issue reports in New Tredegar and nearby locations:

  • man_of_gwent Stephen Davies (@man_of_gwent) reported from Abergavenny, Wales

    @EE have you got any idea when the signal issue will be rectified in Abergavenny please?

  • chickenshed24 sheryl fussell (@chickenshed24) reported from Rudry, Wales

    @EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??

  • leeweb79 Lee Webster (@leeweb79) reported from Caerphilly, Wales

    @EE Are there issues with the network in Caerphilly at the moment? Been struggling for mobile reception for about a week now. And the mobile data is shockingly slow. Affecting all 3 handsets on my contract. Been to work in Cardiff today, and it seems fine and fast 5g

  • thelee_x_w lee williams (@thelee_x_w) reported from Cwmbran Central, Wales

    Anyone else fed up of @EE got ripped off in my last upgrade, been in twice recently to try n upgrade another line and their systems are down. Might it be time to change my provider? Anyone suggest a good one?

  • garthomas78 Gareth Thomas 🏳️‍🌈☢️🗺 (@garthomas78) reported from Mountain Ash, Wales

    .@EE can’t log onto my account? Are there any issues this evening? Can’t even reset my password!? 🤔

  • MagicMerry88 Magic Man (@MagicMerry88) reported from Aberdare, Wales

    @EE My girlfriend has a vault code with her blue light card. She wants to buy samsung galaxy buds 2. But it doesn't give her the option to apply the code. Please can you help.

  • BenThatFlies Ben Williams (@BenThatFlies) reported from Penmaen, Wales

    @EE we’re having more issues with your broadband again! Not working at all now, and according to the online tools it’s all working fine!

  • R18LUN Paul Blunsdon (@R18LUN) reported from Abergavenny, Wales

    @EE Any chance of sorting out your network in Abergavenny sometime in the next decade? It's becoming a regular talking point now amongst residents of our town.. Its only EE people complain about. How do i go about getting a refund?

  • drsarahjlewis Sarah Lewis (@drsarahjlewis) reported from Abergavenny, Wales

    @EE where is my delivery via DPD? Waited all day Thursday and now all day today. No one can help me at DPD ; can’t track driver for some reason. EE sales say not their problem - very poor customer service.

  • garethwynhughes Gareth Wyn Hughes (@garethwynhughes) reported from Tonypandy, Wales

    Hey @EE signal has been out in #Tonypandy CF40 1BE for over a week now. Can you advise what’s wrong please and an ETA on when normal service will resume?

  • lhowellscuro Lisa Howells (@lhowellscuro) reported from Abergavenny, Wales

    @EE Hi my company phone has been experiencing no network connection again! Can you please advise how long this will take ? Started yesterday ...super inconvenient

  • pinguc7gjt Chris Taylor🚛💥🤦‍♂️ (@pinguc7gjt) reported from Blaenavon, Wales

    @EE can you tell me if you are experiencing network problems in the pontypool blaenavon area in south wales I have no signal, 4g, and the wifi is patchy. It's never been like this.

  • ChrisJG1988 Christopher Guy (@ChrisJG1988) reported from Pontypridd, Wales

    @EE Hello, is there a problem with the phone signal today, my calls keep cutting out, it’s very frustrating

  • lisa150_5 lisa marshall (@lisa150_5) reported from Abercanaid, Wales

    @EE I’ve had enough this week with no signal in Cf48 area I can’t even ring to complain, the worst part was a I’ve missed an important call today because of it sort it out 😡

  • chickenshed24 sheryl fussell (@chickenshed24) reported from Rudry, Wales

    @EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?

  • lisa150_5 lisa marshall (@lisa150_5) reported from Merthyr Tydfil, Wales

    @EE It’s about the continued signal issues and having to ring each month and my husband checked yesterday & they haven’t given him his credits I’ve had to buy another sim with another network just to have signal & if I cancelled my contracts they still want to charge me

  • chickenshed24 sheryl fussell (@chickenshed24) reported from Rudry, Wales

    Still no network @EE WHAT ARE YOU DOING ABOUT IT ??

  • Tudorbrewery Tudor Brewery (@Tudorbrewery) reported from Brynmawr, Wales

    @123why_ @EE Yep did that the claim went in on the 25th of October I have sent them numerous emails keep getting fobbed off with " we are having tech problems, can you confirm your address " been a customer of EE and Samsung for years that will not be continued.

  • MagicMerry88 Magic Man (@MagicMerry88) reported from Merthyr Tydfil, Wales

    @EE please help my girlfriend. She is an EE customer and wants to buy Samsung galaxy buds 2 on your ee shop and she has a vault discount code through the blue light card. How does she apply it?

  • AndyVaughan21 Andy Vaughan 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🔰 (@AndyVaughan21) reported from Risca, Wales

    @SteveRoussellee @EE 3 hours and no response. Either the signal is that bad that they haven’t received it or they don’t give a ****.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • JoshOsborne03 Josh Osborne 🗿 (@JoshOsborne03) reported

    @benfoxworthy11 @EE Obviously not mate, idiot

  • jay__o86 Jay (@jay__o86) reported

    @EE I've got zero signal at home now, only seems to have been a problem the past few days. Could you check this for me?

  • Gazbrown1981 Gary Brown (@Gazbrown1981) reported

    @EE sort the signal out around ox14 4te. absolutely pony

  • robbo273 andy robertson (@robbo273) reported

    @EE @Apple Day 3 no working phone lines on my iPhone 14 Pro. Wake up @Apple fix the phone upgrade that converts a physical sim to an e-sim. This is costing me a fortune

  • NytramSmith Martyn Smith (@NytramSmith) reported

    @EE your online customer service is absolutely appalling!

  • JoshOsborne03 Josh Osborne 🗿 (@JoshOsborne03) reported

    @t_macteresa2 @Jakeprentice21 @EE Sounds like a you problem. Probably don't have have 5G in your area but decided to pay for it anyway. Stupid

  • gotmadetodoit Ebbs 💚 (@gotmadetodoit) reported

    @EE This was just a frustrated tweet about my internet. My internet situation has been escalated to every one of your managers now as it's been such a joke. There's no tweet you can type to fix this situation so please do not mansplain me on how to fix it.

  • CinnamonRage Cinnamon Rage 🌱 (@CinnamonRage) reported

    @EE Why are the Apple Watch sims so expensive? Can you do a lite version that’s cheaper. I almost never use it away from my phone but £7pm for a rare phone call is excessive.

  • Emmawood3108 Emma Wood (@Emmawood3108) reported

    @EE is there a reason why signal is so bad in South of England. Last few weeks have been horrendous and can only get 2 bars if that most of the time.

  • JoshOsborne03 Josh Osborne 🗿 (@JoshOsborne03) reported

    @HaroonChowdry @EE Sounds like a you problem ngl