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Sky Outage Report in Shepherds Bush, Greater London, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Shepherds Bush, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Shepherds Bush and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Shepherds Bush, Greater London, England 12/18/2025 16:45

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Shepherds Bush, Greater London, England

The most recent Sky outage reports came from the following cities: Southall, Southwark, London, City of Westminster, Richmond, Hammersmith, Croydon, Harringay, Hackney, Newham, Brentford, Kensington, Chingford, Hounslow and Wembley.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthall Internet
United KingdomSouthwark Wi-fi
United KingdomLondon Wi-fi
United KingdomCity of Westminster Wi-fi
United KingdomLondon Internet
United KingdomSouthwark Internet

Community Discussion

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Sky Issues Reports Near Shepherds Bush, England

Latest outage, problems and issue reports in Shepherds Bush and nearby locations:

  • justvickyxox justvickyxox (@justvickyxox) reported from Merton, England

    @SkyHelpTeam @SkyUK as the call centre is closed, can anyone confirm that the SW19 area Sky broadband is down for the last 45 minutes please? Thank you in advance.

  • FrooMoo Moozer (@FrooMoo) reported from London, England

    @SkyHelpTeam We pay you for a service and we are not getting it. I don't care if it is you or Openreach. I just want someone to give me back my broadband.

  • AvWeekJuliet Juliet Trew (@AvWeekJuliet) reported from Merton, England

    @SkyHelpTeam any idea when the broadband issues in SW19 might be fixed? Very difficult to work from home without it! #sky #broadband

  • MartinJSorensen Martin (@MartinJSorensen) reported from Camden Town, England

    @SkyHelpTeam @SkyUK waving for help from Hampstead London! hello? Our broadband is down down down and sometimes it kicks in for a few brief moments since yesterday. Is there a situation? Got deadlines and it’s getting close to catastrophe here HELP! #skybroadband

  • silverthorn2151 Chris Whitehead (@silverthorn2151) reported from Walthamstow, England

    @SkySports I do wish you'd turn the crowd microphone down. Such a nasty droning sound making it a case of watching with no sound.

  • IAGallosi Ian Gallosi (@IAGallosi) reported from Ealing, England

    @virginmedia broadband down again. Every month there’s at least one problem. Contract can’t end soon enough. So glad to be going back to @SkyUK . If you’re thinking of going with Virgin Media, stay well away! #useless #workingfromhomefail

  • magical_78 NigelH (@magical_78) reported from Bromley, England

    @SkyHelpTeam hi, we’re due to move out later this month but don’t have our new address yet (we’re renting part of a house with sky already) - is there a way we can use our Sky Q box / viewing card there as we don’t want to cancel given we have 21yrs of history. Thanks

  • FrooMoo Moozer (@FrooMoo) reported from London, England

    @SkyHelpTeam Hi. Any update on Lewisham broadband fault? It's been down for 2 days. I heard it cannot be fixed until 14th. Will you compensate those of us who are expected to work from home?

  • nipmeister Paul Emery (@nipmeister) reported from Wandsworth, England

    @adfleming @SkyHelpTeam Same issue - unable to work!!!

  • Maria_MsBlueSky Maria D (@Maria_MsBlueSky) reported from Merton, England

    @SkyHelpTeam Hi there, my broadband is down in SW20. Orange light. Have tried to reconnect a couple of times. Is there an issue in the area? Thanks

  • Noods1 Noodles (@Noods1) reported from Kensington, England

    @SkyHelpTeam I have no broadband since last night! I’ve tried all the troubleshooting! Can anyone help?! SW17

  • MummyKarenKing A fairly odd parent (@MummyKarenKing) reported from Richmond, England

    @SkyHelpTeam It says there’s a problem with your internet and then I get the message that’s in the picture I previously sent

  • mariabilici cherrypick (@mariabilici) reported from Wandsworth, England

    @SkyHelpTeam any rough estimate on when the Wimbledon outage will be fixed?

  • NickHennegan Nick Hennegan (@NickHennegan) reported from Hammersmith, England

    @SkyUK are now charging me £80 a month for a basic @skytv and broadband package. I’ve tried to cancel on their website which is almost impossible. I’ve called the phone number they suggested and there is at least a 15 minute wait! I’m being mugged by #Murdoch!

  • kleman14 Aaron Kleman (@kleman14) reported from City of London, England

    Let’s ramp up England’s problem striker to city speculation now @SkySports

  • OpenMindMH Rachel (@OpenMindMH) reported from Wandsworth, England

    @SkyHelpTeam It says there's no problems in my area on your service update, but I know that multiple neighbours are experiencing the same thing. Can you come back to me when you know a timescale please? Not ideal for home-working!

  • IDRISFERTOUT IDRIS FERTOUT (@IDRISFERTOUT) reported from Hammersmith, England

    @SkyHelpTeam Sky broadband is down . I have been trying to go through your trouble shooting prompts. Which has told me my router setup is the issue, yet you’re fully aware there’s a problem at my local telephone exchange? Can you inform your customers there’s a problem?

  • hana_ros01 Hana A 💙 (@hana_ros01) reported from Croydon, England

    @SkyHelpTeam Hello. My home broadband feels like it’s been super slow for a week. I’m working at home and struggling to get onto video calls which never used to be a problem. How do I find out the issue? The line test says everything is fine, but it’s not

  • IDRISFERTOUT IDRIS FERTOUT (@IDRISFERTOUT) reported from Hammersmith, England

    @SkyHelpTeam I have been trying to go through your trouble shooting prompts. Why am I being told it’s my setup when your fully aware there’s a problem at my local telephone exchange. You can inform your customers there’s a problem?

  • SumanBhuchar Suman Bhuchar (@SumanBhuchar) reported from Wandsworth, England

    @SkyHelpTeam is there an outage in tooting? I haven't had any internet this morning so unable to work

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • grich_the The Grich (@grich_the) reported

    @theRealEnzoMac I will cancel my Skysports subscription if they remove him for this.

  • TomBoyoBones Tom Bones (@TomBoyoBones) reported

    Jamie Carragher obviously never saw Eriksen in his last season at Spurs. He was awful and that’s why we didn’t come back in for him. Simple. #SkySports

  • CINEFILMS_YT CineAnimals (@CINEFILMS_YT) reported

    @SkyHelpTeam I would but the website doesn’t even load! It’s becoming a big problem considering I use the internet for my work. And upgraded as was offered it stating it would be better.

  • sedge888 Sedge (@sedge888) reported

    @SkySportsNews **** coverage again yesterday too many replays when the games going on almost completed missed the Kane chance in the first half . @SkySports

  • Garys_Goldfish1 Garys_Goldfish (@Garys_Goldfish1) reported

    @SkySports Tuchel should have been sent off after his touchline run to celebrate a goal. No card shown. The second incident would never have happened. @SkySportsPL @premierleague and the referee have a lot to answer for. It is a disgrace.

  • fatwhit5 chris whittart (@fatwhit5) reported

    @SkySports Ref gets away Scott free for a major **** up AGAIN

  • MUFC2023 Fez MUFC (@MUFC2023) reported

    MNF Scousers V Palace on @SkySports but guess what there talking about. Man Utd. HATED ADORED NEVER IGNORED 🇾🇪🇾🇪🇾🇪🇾🇪🇾🇪🇾🇪🇾🇪🇾🇪 @GNev2 @DavidJonesSky

  • We_All_Memes_ We All Memes 🤡 (@We_All_Memes_) reported

    @SkySports who holds poor referee decision making accountable?? Ridiculous @premierleague

  • rhegJr Suro Nipa🇬🇭 (@rhegJr) reported

    @SkySports What of those corrupt officials who are ruining the game we love soo much? What are they doing about them? The FA should put in place measures to deal with such bad officials. A few shouldn't ruin the game we love soo much . #AnthonyTaylorOut

  • shipton1975 Refs Dad - Photos - Peter Shipton (@shipton1975) reported

    @SkyUK how can @BTOpenreach1 cancel a line fault inspection visit without communicating with you or the customer. Shocking customer service from both parties, line has been down 5days with no confirmation of when it's even going to be looked at. Poor communication from both.