Sky

Sky Outage Report in Shepherds Bush, Greater London, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Shepherds Bush, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Shepherds Bush and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Shepherds Bush, Greater London, England 01/08/2026 15:10

January 08: Problems at Sky

Sky is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Shepherds Bush, Greater London, England

The most recent Sky outage reports came from the following cities: Hackney, Hammersmith, London, Islington, Harringay, Croydon, Southwark, Poplar, Greater London, Northolt, Enfield Town, City of London, Hounslow, Barnet and Waltham Forest.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon TV
United KingdomHackney Internet
United KingdomHammersmith Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomIslington Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Shepherds Bush, England

Latest outage, problems and issue reports in Shepherds Bush and nearby locations:

  • alicefoster F O S T E R (@alicefoster) reported from London, England

    @SkyHelpTeam wifi and tv went down today in SE9. Have had to go to my parents to work because nothing worked even after rebooting several times. Is there an issue in the area?

  • terryjc Terry ! (@terryjc) reported from Southall, England

    @SkyHelpTeam I’ve never cancelled my account as far as I’m aware . Only upgraded over the years . I’ve been a member since before digital .

  • sarahMwasHudson Sarah Martin (@sarahMwasHudson) reported from Bromley, England

    Nothing like working from home when you have @SkyUK …. Day 2 of no broadband and no phone …. Quality service …. Will switch to @virginmedia as soon as I can

  • AKhan0o7 Anayat Khan (@AKhan0o7) reported from Croydon, England

    As soon rain hit the floor my @SkyHelpTeam is slow as they waiting for 🌧 . My Internet in South London get worse. Guys please fix this issue. Many thanks

  • TheLoneRanger00 Adam King (@TheLoneRanger00) reported from Paddington, England

    @SkySports We put our towel down first!!!!

  • francesleach_ Frances Leach (@francesleach_) reported from City of London, England

    @SkyHelpTeam @OllieParker Also facing the same issue - has there been an outage reported in London?

  • Drjot JEFFREY OSEI-TUTU🇬🇭 (@Drjot) reported from London, England

    @SkyHelpTeam You need to wake up my broadband is not working.

  • natalie_h48rec 🌟H48 Recruitment🌟 (@natalie_h48rec) reported from Bromley, England

    @SkyHelpTeam Landline & WiFi down for over 24 hours in the Hayes/West Wickham (Bromley) area. Could you advise when this will be up and running again please? This is now affecting the running of my business. Please advise ASAP.

  • ZeGermanShibe Akane Vallery Uchida (@ZeGermanShibe) reported from Camberwell, England

    @SkyHelpTeam Internet down / intermittent in SE17. Can't even run the test, it just doesn't connect on my PC. Router lights are all green. Will this be resolved soon?

  • Drjot JEFFREY OSEI-TUTU🇬🇭 (@Drjot) reported from London, England

    @SkyHelpTeam Absolutely terrible service from @SkyUK @SkyHelpTeam time for change

  • coleb86 Bethany Cole (@coleb86) reported from Ealing, England

    @SkyHelpTeam No, it’s an outside issue. So I’m (kinda) patiently waiting for it to be fixed… obviously I can’t work from home (or at all), whilst it’s down. Is there any way you can update me please? Had no update for 4 hours…

  • Arsene__Knows A〽️ar (@Arsene__Knows) reported from Stratford, England

    Anyone else having Sky broadband issues? @SkyHelpTeam

  • The_L_I_AM Liam Hodge (@The_L_I_AM) reported from Poplar, England

    @SkyHelpTeam Internet connection not working in East London.

  • Jmariom86 J- Blüdhavens guard (@Jmariom86) reported from Eltham, England

    @SkyHelpTeam hi, I've had no fibre optic Internet since 9am today - have checked the service via the app and it seems to be OK - any help?

  • theresacoote topcat500 (@theresacoote) reported from Brentford, England

    @SkyHelpTeam haven’t been able to contact to our broadband since at least 6am this morning living in the Wembley area ha9 any know issues ?

  • natalie_h48rec 🌟H48 Recruitment🌟 (@natalie_h48rec) reported from Bromley, England

    @SkyHelpTeam Thank you for the response. Could I ask why the engineers are only just working on this? It’s been down for over 24 hours?

  • AshKamal6 Arshad Kamal (@AshKamal6) reported from Watford, England

    @SkySports could someone please please please get Nick Doherty to shut ******** up. He is is spoiling #TheOpen experience with talking utter bollocks a lot of the time.

  • camlaity Cameron Laity (@camlaity) reported from London, England

    @SkyHelpTeam hi. Do you have any estimated timeframe on resolving the south east London internet outage?

  • spencersuckling SW London Bus Driver (@spencersuckling) reported from Wandsworth, England

    @KimberleyeLeo why do I never get a response from @SkySports when querying a comment? 🇿🇦 🇰🇪

  • MarkLTalbot Mark Talbot (@MarkLTalbot) reported from Hounslow, England

    So how does @SkyUK treat a customer of nearly 30 years lied to at 18 month renewal that SkyGo will still work in Portugal save as to downloads when they find out it doesn’t? @SkyUK **** on them that’s how offering just £25 compo! Obviously they simply don’t care about reputation.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • shaunthomas797 Shaun Thomas (@shaunthomas797) reported

    @SkyHelpTeam @SkyHelpTeam I have already been in touch with the sky mobile team and was told credit card or loan agreement was the only way. I have been a loyal customer for over 12 years not the customer service I was expecting!!!!! Absolute disgrace!!

  • UtdEire Mucker (@UtdEire) reported

    @SkySports Good signing for a poor team

  • Spursruinlives JT😍THFC (@Spursruinlives) reported

    @RyanUK **** @skysports agenda driven 7.44 the channel goes over

  • LCJay17 Jamie (@LCJay17) reported

    @SkySports you need better pundits, *******.. waffle, waffle. Waffle 😴 #Redknapp

  • MarkGre20794066 Mark Green (@MarkGre20794066) reported

    @SkySports But we will never know that now will we Tommy

  • LVW1990 Leanne Williamson (@LVW1990) reported

    @SkyHelpTeam you’re unable to fix the issue with our #SkyQ box therefore we cannot download any programs. No timescale for resolution and no offer of compensation, so we are paying A LOT for a service we cannot use. Help??

  • DSi77 Simon D (@DSi77) reported

    @iamshaunmadill @SkyHelpTeam Completely agree. It’s bloody terrible. Washed out picture quality and no ability to record is very poor. It’s honestly like a glorified Sky Go. Just a lot more expensive.

  • mariannet91 Marianne (@mariannet91) reported

    Is it just me or is nothing from @SkyHelpTeam working today? broadband intermittent and 4G with sky mobile not working either

  • boodleoodlesjw Jenna (@boodleoodlesjw) reported

    @SkyHelpTeam It’s been a problem for years. Constantly dropping out.

  • glasgowsportsfa van CrazyHorst🇬🇧 (@glasgowsportsfa) reported

    As a long term subscriber to @SkySports, I look forward to watching Scottish football over the festive period. If @SkySports can’t meet this demand, then I shall cancel that subscription. I hope they will issue me and others with a full refund.