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Sky Outage Report in Shepherds Bush, Greater London, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Shepherds Bush, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Shepherds Bush and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Shepherds Bush, Greater London, England 11/28/2025 03:15

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Shepherds Bush, Greater London, England

The most recent Sky outage reports came from the following cities: London, Hammersmith, Hackney, Croydon, Harringay, Paddington, Enfield Town, Southwark, Greenford, Brentford, Islington, Southall, Newham, Barnet and Hounslow.

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City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomHammersmith Internet
United KingdomHackney Internet
United KingdomCroydon Wi-fi
United KingdomLondon Internet
United KingdomLondon Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Shepherds Bush, England

Latest outage, problems and issue reports in Shepherds Bush and nearby locations:

  • justvickyxox justvickyxox (@justvickyxox) reported from Merton, England

    @SkyHelpTeam @SkyUK as the call centre is closed, can anyone confirm that the SW19 area Sky broadband is down for the last 45 minutes please? Thank you in advance.

  • IAGallosi Ian Gallosi (@IAGallosi) reported from Ealing, England

    @virginmedia broadband down again. Every month there’s at least one problem. Contract can’t end soon enough. So glad to be going back to @SkyUK . If you’re thinking of going with Virgin Media, stay well away! #useless #workingfromhomefail

  • placesIlove alex forsey (@placesIlove) reported from Poplar, England

    @SkyHelpTeam Okay well why isn’t there a proper support number I can call because all the numbers try and sell me additional services or tell me to go to your website. Which is an absolute waste of time. That’s why I’m tweeting. You do t have proper support!!

  • mariabilici cherrypick (@mariabilici) reported from Wandsworth, England

    @SkyHelpTeam any rough estimate on when the Wimbledon outage will be fixed?

  • kleman14 Aaron Kleman (@kleman14) reported from City of London, England

    Let’s ramp up England’s problem striker to city speculation now @SkySports

  • OpenMindMH Rachel (@OpenMindMH) reported from Wandsworth, England

    @SkyHelpTeam It says there's no problems in my area on your service update, but I know that multiple neighbours are experiencing the same thing. Can you come back to me when you know a timescale please? Not ideal for home-working!

  • MummyKarenKing A fairly odd parent (@MummyKarenKing) reported from Richmond, England

    @SkyHelpTeam It says there’s a problem with your internet and then I get the message that’s in the picture I previously sent

  • MartinJSorensen Martin (@MartinJSorensen) reported from Camden Town, England

    @SkyHelpTeam @SkyUK waving for help from Hampstead London! hello? Our broadband is down down down and sometimes it kicks in for a few brief moments since yesterday. Is there a situation? Got deadlines and it’s getting close to catastrophe here HELP! #skybroadband

  • silverthorn2151 Chris Whitehead (@silverthorn2151) reported from Walthamstow, England

    @SkySports I do wish you'd turn the crowd microphone down. Such a nasty droning sound making it a case of watching with no sound.

  • magical_78 NigelH (@magical_78) reported from Bromley, England

    @SkyHelpTeam hi, we’re due to move out later this month but don’t have our new address yet (we’re renting part of a house with sky already) - is there a way we can use our Sky Q box / viewing card there as we don’t want to cancel given we have 21yrs of history. Thanks

  • hana_ros01 Hana A 💙 (@hana_ros01) reported from Croydon, England

    @SkyHelpTeam Hello. My home broadband feels like it’s been super slow for a week. I’m working at home and struggling to get onto video calls which never used to be a problem. How do I find out the issue? The line test says everything is fine, but it’s not

  • SumanBhuchar Suman Bhuchar (@SumanBhuchar) reported from Wandsworth, England

    @SkyHelpTeam is there an outage in tooting? I haven't had any internet this morning so unable to work

  • placesIlove alex forsey (@placesIlove) reported from Poplar, England

    @SkyHelpTeam I’ve had a terrible support experience and Sky said they would take care of everything and they didn’t do anything apart from take my money and open an account. This is what they call good customer service. I would not recommend anyone opening account with Sky

  • IDRISFERTOUT IDRIS FERTOUT (@IDRISFERTOUT) reported from Hammersmith, England

    @SkyHelpTeam Sky broadband is down . I have been trying to go through your trouble shooting prompts. Which has told me my router setup is the issue, yet you’re fully aware there’s a problem at my local telephone exchange? Can you inform your customers there’s a problem?

  • Maria_MsBlueSky Maria D (@Maria_MsBlueSky) reported from Merton, England

    @SkyHelpTeam Hi there, my broadband is down in SW20. Orange light. Have tried to reconnect a couple of times. Is there an issue in the area? Thanks

  • FrooMoo Moozer (@FrooMoo) reported from London, England

    @SkyHelpTeam Hi. Any update on Lewisham broadband fault? It's been down for 2 days. I heard it cannot be fixed until 14th. Will you compensate those of us who are expected to work from home?

  • IDRISFERTOUT IDRIS FERTOUT (@IDRISFERTOUT) reported from Hammersmith, England

    @SkyHelpTeam I have been trying to go through your trouble shooting prompts. Why am I being told it’s my setup when your fully aware there’s a problem at my local telephone exchange. You can inform your customers there’s a problem?

  • FrooMoo Moozer (@FrooMoo) reported from London, England

    @SkyHelpTeam We pay you for a service and we are not getting it. I don't care if it is you or Openreach. I just want someone to give me back my broadband.

  • Noods1 Noodles (@Noods1) reported from Kensington, England

    @SkyHelpTeam I have no broadband since last night! I’ve tried all the troubleshooting! Can anyone help?! SW17

  • placesIlove alex forsey (@placesIlove) reported from Poplar, England

    @SkyUK such a bad service I was told that my transfer from BT would be easy!!! Absolute rubbish it’s been a nightmare so far!!

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Johnny2hands Johnny (@Johnny2hands) reported

    @SkyHelpTeam Can you provide the phone number for sky customers who want to cancel BT sports please.

  • Admiralbutthead Gerard May (@Admiralbutthead) reported

    @DavidDidley @SkyUK @manxtelecom Had the same issue, no one willing to even consider it was their kit not working.

  • Admiralbutthead Gerard May (@Admiralbutthead) reported

    @DavidDidley @SkyUK @manxtelecom There is a company called Opti fi, they do a free wifi health check, sorted mine out for me, great guy, did all he could to help.

  • DavidDidley Rt hon, you’re gonna need a bigger boat. (@DavidDidley) reported

    @Admiralbutthead @SkyUK @manxtelecom A quick google? I do know a friend but feel harsh asking him out to fix all my problems I pay two different companies cash for my equipment to work, but I guess that’s the world we live in.

  • bigchip1981 chick (@bigchip1981) reported

    @SkyHelpTeam so a year this week I’ve been a mobile customer and put up with easily the worst service that’s available and watched the pathetic attempts at help by the so called experts here,but here I’ll give it a try,it’s 2022 why can the 4g/5G that I pay you for not work again

  • lisaannejenkins Lisa Jenkins (@lisaannejenkins) reported from Camberwell, England

    @SkyHelpTeam "We are having problems connecting to a network"...I used WPS and a password....still won't connect

  • just_jue205 Jue (@just_jue205) reported

    @SkyHelpTeam No sorry I don’t have their sign in details. I’m not sure my Mum could do that she’s not very technically minded at all! She’s been having problems for about 3 days now.

  • peter_ramsey1 Pip Ramsey (@peter_ramsey1) reported

    @SkyUK hi can someone help me with my account please

  • janedoo346 joanie (@janedoo346) reported

    @SkyHelpTeam internet is down in Liverpool L25 area, why is the status saying no issues?

  • W1mum westendmum (@W1mum) reported

    @SkyUK morning our broadband keeps dropping out. Is there a problem or works going on in Muswell Hill? London N10