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Sky Outage Report in Shepherds Bush, Greater London, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Shepherds Bush, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Shepherds Bush and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Shepherds Bush, Greater London, England 11/26/2025 07:45

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Shepherds Bush, Greater London, England

The most recent Sky outage reports came from the following cities: Newham, Barnet, London, Hounslow, Croydon, Southall, City of Westminster, Waltham Forest, Southwark, Hampstead, Wembley, Islington, Harringay, Hackney and Enfield Town.

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City Problem Type Report Time
United KingdomLondon E-mail
United KingdomSouthwark Wi-fi
United KingdomNewham Internet
United KingdomBarnet Internet
United KingdomLondon E-mail
United KingdomHounslow Internet

Community Discussion

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Sky Issues Reports Near Shepherds Bush, England

Latest outage, problems and issue reports in Shepherds Bush and nearby locations:

  • rajeevdatta Rajeev Datta (@rajeevdatta) reported from Brentford, England

    @JezzaH99 @bradyboyqpr @SkySports @skytv That’s not what Sky would want to do. They live & die by their subscriber figures.Seeing loads of folk cancel & run the risk of losing them to others wouldn’t be commercially smart.They’re best off acknowledging current situation & then making gesture to the current subscribers.

  • JezzaH99 Jeremy Harrod (@JezzaH99) reported from Harrow Weald, England

    @rajeevdatta @bradyboyqpr @SkySports @skytv So cancel your subscription. Simples.

  • Brunts1980 Nickle Arse (@Brunts1980) reported from Lambeth, England

    Was just about to leave @SkyUK as the broadband was too slow. They upgraded me to superfast broadband which should have been done by today and they have now advised that it will be another week. Great way to treat your customers #angry #skybroadband

  • bradylady1986 Lee Brady (@bradylady1986) reported from Merton, England

    @SkyUK what rubbish. Attempting to cancel my subscription after years of poor TV signal and get the recorded message ‘we’re closed. Please call back between 8:30am and 8:00pm’... note that the time for this was at 7:50pm.

  • KimOrmsby3 Kim Ormsby (@KimOrmsby3) reported from Rickmansworth, England

    @SkyHelpTeam It came back on but he gone down again!

  • yas_balotelli45 Blueman (@yas_balotelli45) reported from Walthamstow, England

    @Taylan_Gul @SkySportsPL @SkySports Rt it’s stupid what he did by saying I don’t want to say it but then proceeds to say it 😭 but ngl being here 6 months at the club his fitness should be way better and technique physicality and skill wise he’s ready for the prem which is what’s so disappointing about him

  • KimOrmsby3 Kim Ormsby (@KimOrmsby3) reported from Rickmansworth, England

    Our Internet has been down for almost 24 hours, can’t get through to Sky @SkyUK #frustrating

  • matt_angelo_84 Matt Angelo (@matt_angelo_84) reported from Bromley, England

    @SkyHelpTeam Internet down again! Asking to book an engineer through mysky app again but think it’s time to cancel and move to @virginmedia This is the 3rd Engineer visit this year #poorservice

  • hornetboy84 john parslow (@hornetboy84) reported from Brentford, England

    @RobGooders @jffcpfc @SkySports I’ve seen it from all Angles . No heads actually clashed - he leant in and pushed his chest at him. Zaha pushes him in the face so that should a red ... but I agree just let it go as caps was stupid and was baiting him. Meanwhile - elbow in face on Kabasele ....

  • BrendaSmiffy BSmith (@BrendaSmiffy) reported from Eltham, England

    Why is @SkyHelpTeam Broadband so poor. Every night there is a problem. Dont even bother with WiFi but can’t access Netflix and when I can it buffers. Costs a bomb too. Pony. Need a change.

  • therealowlstom Thomas Hartley (@therealowlstom) reported from Moor Park, England

    @SkyHelpTeam can I please ask why Liar series 2 which started last night is not even available to watch via Sky Go, never mind download which I'd like to do. Whereas all of series 1 is available. Doesn't seem right to me. Thank you.

  • rundaverun93 Dave (@rundaverun93) reported from Wandsworth, England

    *******. @SkySports should be ashamed showing Porn before the 9pm watershed.

  • komal_manesh Manesh Komal (@komal_manesh) reported from Hillingdon, England

    @SkyHelpTeam Your customer care team are the worse you guys are really good at misleading customers well done sky

  • JoshhhUTC Josh 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@JoshhhUTC) reported from Bromley, England

    @SkyUK your WiFi is terrible.

  • Chazacox Charlie Tebbs 🙋‍♂️ (@Chazacox) reported from Barnet, England

    @JosiePosie2 @SkyHelpTeam We have @SkyUK and our broadband is shocking too! Endless phone calls and visits resulted in nothing. Awful.

  • tonysacting tony pickering (Roy) (@tonysacting) reported from Camberwell, England

    @virginmedia Interesting when you get disconnected the moment you tell the agent the deal to stay with you as a loyal customer is way higher then new customers and £20 a month more than @SkyUK Especially when your charging me per minute to call you as you never fixed my landline

  • Emma_L12 Emma_L (@Emma_L12) reported from Kingston upon Thames, England

    @SkyUK I’m a bit disappointed, I was waiting for a call back the other day and it never happened. Arranged an engineer as a last resort when I really want to leave completely, but got taught into it. Was promised they would look into a better date/shorter time, didn’t hear back.

  • Dean84121152 Dean (@Dean84121152) reported from London, England

    @SkySports @GeoffShreeves The deflection was so bad even if that player wasn’t there De Gea wouldn’t have got there . So I think the goal should stand .

  • BrendaSmiffy BSmith (@BrendaSmiffy) reported from Poplar, England

    @sternejohn @SkyHelpTeam Been thinking about upgrading the telly due to the poor picture but realised it’s the broadband.

  • JamesGemmell_TV James Gemmell (@JamesGemmell_TV) reported from Wandsworth, England

    If you’re stuck inside 🌧 and missing your rugby fix this afternoon, head to @skysports Action for #STOvBLU. Entertaining game under a Newlands sun so bright it actually hurts your eyes.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • PhilipCawtheray Corky69 (@PhilipCawtheray) reported

    @SkyHelpTeam Make it better! Streaming is mainly based on internet. I moved from 50mb Sky to 200mb Virgin but there are still streaming issues. The layout is poor. Why change so much from SkyQ. If I wasn't in a contract I would go back

  • alexbrearley11 alex brearley (@alexbrearley11) reported

    @SkyUK broadband not working again, it’s down every day for hours, usual ‘fixes’ don’t work,more chance of an audience with the pope than getting through to customers services

  • robalini Robert Ball (@robalini) reported

    @SkyHelpTeam part 2. never at any point in the call to switch was I told I would not be refunded for the full costs of terminating early with BT. Your agent should have asked what package I had with BT and advised I would only get B’band refund. I could have chosen to wait.

  • knight247 The Rt Hon. Knight (@knight247) reported

    @SkyHelpTeam But how many Sky Glass customers do you have? Sky Glass isn’t really a streaming service. You’ve just put a sky box in TV.

  • TheAKR Bear (@TheAKR) reported

    @alexbrearley11 @SkyUK Mine has been down since Tuesday afternoon and have been told there's no time scale to fix this. It'll probably be quicker to just switch company 😭

  • BurrowsAbout Dave Burrows 💙 (@BurrowsAbout) reported

    @SkyHelpTeam So, if I was a new customer, I would get one with my box, but as a loyal customer, I have to pay extra, is that correct?

  • TheAKR Bear (@TheAKR) reported

    @SkyHelpTeam @1974dave2010 Just switch, Dave. You're going to end up in a cycle of unhelpful customer service. I've had no internet since Tuesday afternoon and had zero help.

  • Helenl1976 🌸🌸HelenB 🌸🌸 (@Helenl1976) reported

    @SkyHelpTeam my broadband has gone off totally, no known issues in the area apparently, not good when I need it for work!!! I’ve unplugged, reset ect…… apparently an engineer has been booked, when for? Today? Need it on asap

  • AnnieMaggieMart Annette (@AnnieMaggieMart) reported

    @davesleney @SkyUK Cancel it and do a subscription to Now Tv instead.

  • Meenun__ Aminu Musa Muhammad (@Meenun__) reported

    @TimelineCR7 yeah exactly erik told him that he is on the bench against liverpool and ronaldo accept it and still giving his team mates support and confidence before match start..but that so called ESPN,BR,SKYSPORTS ain't stoping defaming him🤷‍♂..ronaldo against the world