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Sky Outage Report in Shepherds Bush, Greater London, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Shepherds Bush, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Shepherds Bush and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Shepherds Bush, Greater London, England 01/21/2026 23:40

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (51%)

    Internet (51%)

  2. TV (27%)

    TV (27%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Shepherds Bush, Greater London, England

The most recent Sky outage reports came from the following cities: London, Croydon, Newham, Hackney, Southwark, Wandsworth, Northolt, Enfield Town, City of London, Harringay, Hounslow, Woodford Green, Waltham Forest, City of Westminster and Fulham.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomCroydon E-mail
United KingdomLondon Internet
United KingdomNewham Internet
United KingdomHackney Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Shepherds Bush, England

Latest outage, problems and issue reports in Shepherds Bush and nearby locations:

  • SamGibbons89 Sam Beaumont Gibbons (@SamGibbons89) reported from West Molesey, England

    Rob Watton speaks so much crap... time for @SkySports to get rid of him and bring in some fresh #skysportsnews @jollygibbo

  • Peachey_79 Charlene (@Peachey_79) reported from Wandsworth, England

    @SkyHelpTeam Please I have done all this before, I’ve had broadband guy out and a TV woman out and there’s still issues. For 4 months now and still £100 you take from me with no resolution.

  • hines_stephen Stephen Hines (@hines_stephen) reported from Lambeth, England

    Yet again it seems @OpenreachHelp and @SkyHelpTeam are blaming each other for my broadband problems... This has been going on since May, and i think I am entitled to some answers...

  • Susanar02708336 Susan armstrong (@Susanar02708336) reported from Poplar, England

    @AbdulHai23 @SkyHelpTeam Remember though if you took out sky subscription on say 20 th August you would have to cancel on the 19/20th ofAugust

  • darriekylie Darren (@darriekylie) reported from Enfield Lock, England

    @SkyHelpTeam I do t know what else to do? Your telephone team also don’t know anything updates at all .... it’s just awful situation!

  • hornetboy84 john parslow (@hornetboy84) reported from Rickmansworth, England

    @samlomas @RookeryMike Doesn’t help my 84 year old ST holding dad who have sky q access but no access via a computer etc ... Could really do with a code pass that unlocks this for them on sky directly . @SkySports innovate ?

  • CIPerrin Chris Perrin (@CIPerrin) reported from Camberwell, England

    @SkyUK Internet down in SE22 for 4 hours. Your site says there is an issue locally? Any update?? @ThreeUK 4g and 5g constantly dropping out in the area too??

  • darriekylie Darren (@darriekylie) reported from Enfield Lock, England

    @SkyHelpTeam This is not an engineer problem - pls pls can some one just call and explain to me what is happening ?

  • ianelm Ian Elmer (@ianelm) reported from Harrow Weald, England

    @SkyHelpTeam Dear help team. Was booked for tv and broadband install on 17/9/20 but neither service installed. Date for tv install now 21st October! No date given yet for broadband install. Please advise if I am under contract with you so I can consider options.

  • MikScarlet Mik Scarlet (@MikScarlet) reported from Camden Town, England

    F**king @SkyUK. Phone line is down. Been down for a month. Now without appointment we have an engineer coming around to fix it despite the issue being out if our home & it needing social distancing. Be nice to ring to make an appointment at least. Changing ISP ASAP.

  • mandy_andrews3 Mandy Andrews (@mandy_andrews3) reported from Hounslow, England

    @SkyHelpTeam how do we report a phone line issue. The contact us button on the my sky app says don’t contact us???

  • ochapman oliver chapman (@ochapman) reported from Bromley, England

    Hi @skyuk - is there a way of contacting someone at Sky with a broadband issue which can't be fixed online and no calls are being taken? Thanks

  • sparkloaf26 mark cording (@sparkloaf26) reported from Barnet, England

    @SkyHelpTeam your broadband is utter crap pay for ultrafast and get rubbish signal upstairs shouldn't matter with the amount of people streaming... how can I bust the signal to upstairs

  • ochapman oliver chapman (@ochapman) reported from Bromley, England

    Hi @SkyHelpTeam Hi - is there a way of contacting someone at Sky with a broadband issue which can't be fixed online and no calls are being taken? Thanks

  • Peachey_79 Charlene (@Peachey_79) reported from Wandsworth, England

    Bloody hell @SkyUK your broadband is ****! I’ve had intermittent connection since April, a broadband and tv visit and it’s still crap... quick enough to take my £100 a month though huh!! Can’t call or contact you either #pissedoff @SkyHelpTeam

  • darriekylie Darren (@darriekylie) reported from Enfield Lock, England

    @SkyHelpTeam Can we escalate this problem pls - this service issue and customer service issue needs resolving - all it would take is a phone call !!

  • stevemfc2 steve (@stevemfc2) reported from West Molesey, England

    @davikeishgmail1 @SkySports You stupid prick

  • SamiaBadani Samia Badani 💚 (@SamiaBadani) reported from Kensington, England

    @SkyHelpTeam Thank you. Still you should work on an entertaining message whilst there’s no signal. Went through the 5 steps and checked with other residents. Fault seems to be communal aerial on our so it’s over to @jjcaspell to send us someone

  • CIPerrin Chris Perrin (@CIPerrin) reported from Camberwell, England

    @SkyHelpTeam Yes...when I test the connection it tells me that there is an issue in the local area? But no word what it is or when it will be fixed?

  • stevemfc2 steve (@stevemfc2) reported from West Molesey, England

    @MarkPhoenix19 @SkySports The tournament is good ! It’s bad because ...?

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Owen25060194 Owen (@Owen25060194) reported

    @SkyHelpTeam Is anyone having problems with their Sky Q mini boxes lately? Constantly disconnecting and needing to reset or reactivate it to the Sky Q main box but fail every time saying there's no internet or broadband even though there definitely is?

  • thebeeliege jadey bee 🐝 || 1312 || 🏳️‍🌈🏳️‍⚧️🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@thebeeliege) reported

    @SkyHelpTeam my mother in law has been without Broadband since 21st April. I have been told repeatedly that it will be back within 72 hours and that has not happened. she has been without Broadband for over a month. a formal complaint has been made without response. disgusting.

  • amandafclark Ada 👩🏽‍💻 (@amandafclark) reported

    @SkyHelpTeam why do you never have any cinemas /film events near Oxford ? #mysky #skyvip

  • __ForeverUTD Zee🔰 (@__ForeverUTD) reported

    @GeordieBoiii @Evoltza @SkySports Their*** before you try come for people, learn the difference you idiot

  • Owen25060194 Owen (@Owen25060194) reported

    @SkyHelpTeam Like I said I've been through all that information. Sometimes it comes on and stays on for a while before going off. Only the Sky Q mini box is having this issue.

  • MikeyWooster Mikey Wooster (@MikeyWooster) reported

    @SkyHelpTeam Nope. Nothing on a timer. Also the website is never accurate, the “past 14 days” diagnostic has, for the last 3 months, tells us that we get 79 MB/s, every day. There has never been 2 days we’ve had consistent WiFi, or even consistent Sky TV, so that’s obviously false.

  • hamchick Janet Proudman (@hamchick) reported

    @RevRichardColes @O2 After my 50 minute phonecall with Ricky from @SkyUK we were almost engaged. Not really, but Broadband problem being solved, I hope.

  • MrNiceG36540456 MrNiceGuy (@MrNiceG36540456) reported

    @PhilOduro @SkySports Who ******** are u to tell him what to do?

  • SamCrane1103 Sam Crane (@SamCrane1103) reported

    @SkyHelpTeam So you falsely offer promotions to your customers. I have have screen shot ftom my account, i will take it further then. Absolutely no customer service skills here @SkyUK @SkyHelpTeam

  • ernestosogbue Ernest Osogbue (@ernestosogbue) reported

    @SkySports When I see Arsenal and Man Utd supporters suffering, it makes me laugh. Only a few years ago, they were the top dogs, now look what poor decision making can do to you. I'm beginning to like the Abramovic model. Quick sharp decisions without apologies!