Sky Outage Report in Shepherds Bush, Greater London, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Shepherds Bush, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Shepherds Bush and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Shepherds Bush, Greater London, England
The most recent Sky outage reports came from the following cities: London, Stanmore, Hackney, Southwark, Croydon, Newham, Hammersmith, Woodford Green, Harringay, Islington, Enfield Town, City of London, Hayes, Camden Town and City of Westminster.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| TV | ||
| Wi-fi | ||
| Internet | ||
| Internet |
Community Discussion
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Sky Issues Reports Near Shepherds Bush, England
Latest outage, problems and issue reports in Shepherds Bush and nearby locations:
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Ayo Alabi
(@ayoalabi99) reported
from
Islington, England
@sonnydniro @SkySports Silly really. Liverpool shd b champs we know but all they care abt is crowing them & not losing money. 27k lives & rising don’t matter. There has to be cut off point to restart n end the season, if not cancel d damn thing. Give them d title if u have to n sack off d season
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𝕞 𝕒 𝕣 𝕚 𝕖
(@marie_haggerx) reported
from
Borehamwood, England
Need help with possibly upgrading my internet package as speed is too slow to be working from home. I have looked online but want to speak to someone to find out how this affects my package @SkyHelpTeam
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Ross Pearce
(@Ross__Pearce) reported
from
Hillingdon, England
@RyanJoForrester @SkySports No I agree the season needs to be finished! As there's a chance any team from 13th could get into the play offs. My main concern with the original tweet is the money these teams in the relegation zone will get if they don't go down. It's totally unfair!
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Alarms Are Us Ltd.
(@Alarms_Are_Us) reported
from
Bushey Heath, England
Sad that we had to leave, go to @SkyUK = worse. clearly focused on sales and NOT Service. All the engineers from @virginmedia & @SkyUK were really nice people, but did not seem too technically skilled passed - replacing router, swirling in/off etc. Today’s guy knew his stuff
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Kimberley Bliss
(@obsessedkim) reported
from
Barnet, England
@SkyUK @SkyWitness I’m nearly at the end of @GoodDoctorABC season 3 and I woke up today to find you’ve removed the whole season!! 😢 In these times a good binge watch is all a girl has. I want to know what happens! Please help! #sky #TheGoodDoctor #skywitness #skygo #sos #help
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Hadders 🇪🇺 #FBPE
(@chelsian) reported
from
Epsom and Ewell District, England
@MQuaminasBarnet @SkyHelpTeam Feel your pain, had those issues with virgin before, not funny especially when working at home🙁
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Patrick Henry
(@PatrickHenryLDN) reported
from
Lambeth, England
@SkyUK Our dish has been down since STORM DENIS. The engineer finally turns up today, DOESN’T ring the bell but calls my partner who is working and leave a ridiculous voicemail about social distancing! The dish is outside! Don’t use this pandemic as an excuse #CustomerService
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Hammersmith, England
@SkyHelpTeam You clearly haven’t read my tweets very carefully. I don’t want to “get in touch with the right team” or “explore my options”. I want to give you my two weeks’ notice of cancellation of my broadband service. That’s all; it’s simple.
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Alarms Are Us Ltd.
(@Alarms_Are_Us) reported
from
Bushey Heath, England
Also @SkyUK and @virginmedia the engineer that solved the problem today is what customer service looks like - Gavin Wilson from @virginmedia get him to train your teams. We had at least 8 engineers over past 15 months between your services and this guy sorted it in 1 visit! 5*
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Hadders 🇪🇺 #FBPE
(@chelsian) reported
from
Epsom and Ewell District, England
@Tavelocity @MQuaminasBarnet @SkyHelpTeam Yeah, they start off ok then slowly drop down to a crap speed, going to call up virgin soon to find out why ours is back to crap speed again
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Yaseen
(@YaseenR7) reported
from
Stratford, England
@SkyUK Why is your WiFi so bad 😤
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Devesh Mangtani
(@DeveshSport) reported
from
Camden Town, England
@SkyHelpTeam Our Sky Go Extra suddenly stopped working and I can't find an option to activate or check it online. Help please!
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Hammersmith, England
@SkyHelpTeam Anyway, that’s the last I’ll say about it. I’ve cancelled my Direct Debit so the ball’s in your court. Suggest you send me a bill for whatever I might owe you; I’ll pay it then we can call it a day. I’ll never use any of your services again.
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Your Favourite Libra
(@ToniiiiMooree) reported
from
Hackney, England
Has anyone else have @skytv @SkyHelpTeam not accept the convid-19 has affected your income and they spoken to a manger who said (with smelly ***** and **** attitude) “that the price increase email was sent out on the 11tb of March 2020. So I can’t help you” disgusting company.
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Finchy
(@Dan_Finchy) reported
from
Eltham, England
@ElizabethG351 @SkyHelpTeam Mines constantly doing it but there's never a problem 🙄
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Alarms Are Us Ltd.
(@Alarms_Are_Us) reported
from
Bushey Heath, England
Sad that we had to leave, go to @SkyUK - was worse. clearly focused on sales and NOT Service. All the engineers from @virginmedia & @SkyUK were really nice people, but did not seem too technically skilled passed - replacing router, swirling in/off etc. Today’s guy new his stuff
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Patrick Henry
(@PatrickHenryLDN) reported
from
Lambeth, England
@SkyHelpTeam 3rd of JULY is the date we have been given. It has been down since FEBRUARY. This is an absolute joke. Your engineer is clearly taking advantage of the situation. You cut our neighbours telephone line, told my partner we “just need an upgrade”, blamed social distancing for today!
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Robert Rams
(@RobertRams1) reported
from
Barnet, England
Amazing tech support from @SkyUK this morning both online first and then on the phone. How customer service should be done!
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Patrick Henry
(@PatrickHenryLDN) reported
from
Lambeth, England
@SkyHelpTeam we have to call & wait again. I don’t understand why your guy couldn’t ring the bell. I don’t understand why social distancing has been used as excuse. first world problems I know, but I have 3 small children to entertain/educate and sky tv would help. I’m sure I am still paying
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Paul Pollington
(@Pollingtonp77) reported
from
Hounslow, England
@SkyHelpTeam I spoke to a member of the team and we've overcome the issue. The problem I now have is that I was told that I could mirror programs from my sky go to my TV until the box arrives, but this isn't the case.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Hankin
(@8gzd8k76nM) reported
@Cl4r3 @SkyHelpTeam Have you not thought to, I dont know this might sound stupid, but follow the instructions given to you and maybe contact them if they are asking you to?
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Keran
(@Keran_LovesTea) reported
@SkyHelpTeam HELP!!! 😫😫 got an outage in my area, Fleetwood, Lancs, Broadband & WiFi, any idea how long for? 😞
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Lara Bendoris
(@Kitterpuss) reported
@SkyHelpTeam Is there any updates available on the broadband outage in the Dundee area? Been down since about 11 this morning.
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Dave Evans
(@life_gooner1980) reported
@ArsenalBuzzCom @SkySports That’s like saying if City lose Harland, Foden and Ederson, Spurs lose Kane and Son, Liverpool losing Salah, VDK etc - what a stupid comment to make about ONE CLUB!!
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Neil Crick
(@3rdSpace) reported
@SkyHelpTeam Oh, an by the way, you have been trying to fix this for more than 2 years, not just a couple of days
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Bernadette Morgan BSc 🔶🇪🇺☘️ #RejoinEU
(@BernieMorgan) reported
@SkyHelpTeam No I can’t. It won’t connect unless there is stable internet. Won’t load at all using mobile data. I spoke to your service people on Friday and they said an engineer would come in next Sunday. In the meantime I have unusable very expensive broadband and no offer of compensation
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Gurabaisaab
(@Gurabaisaab1) reported
@footiestatto @SkySports @talkSPORT Cant even accept a single defeat. My god , sour grapes stooping so low by singing that stupid song of theirs. They should be playing in empty stands now
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Mark Hankin
(@8gzd8k76nM) reported
@kevmccue1 @SkyHelpTeam Stupid question its coincidence
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Neil Crick
(@3rdSpace) reported
@SkyHelpTeam Done all that. Had more than a dozen Outreach engineers out over 2 years who failed to fix it. I work from home part of the week and today was impossible. Very angry. Do better
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Claire
(@cjam76) reported
@SkyHelpTeam On day 5 with no internet or phone since we moved to Sky broadband. Keep being told Open reach are looking at it - today’s update said by 6pm. We still have no service. Please can you advise.