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Sky Outage Report in Shepherds Bush, Greater London, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Shepherds Bush, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Shepherds Bush and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Shepherds Bush, Greater London, England 01/01/2026 05:05

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Shepherds Bush, Greater London, England

The most recent Sky outage reports came from the following cities: Southwark, London, Hackney, City of Westminster, Brentford, Hammersmith, City of London, Harringay, Hounslow, Watford, Barnet, Paddington, Croydon, Catford and Waltham Forest.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthwark Internet
United KingdomLondon Internet
United KingdomHackney Wi-fi
United KingdomLondon Internet
United KingdomCity of Westminster Internet
United KingdomBrentford Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Shepherds Bush, England

Latest outage, problems and issue reports in Shepherds Bush and nearby locations:

  • AlexanderRyll Kiwi in Barnes (@AlexanderRyll) reported from Richmond, England

    @virginmedia AR why don't you try as a customer to call 150 and see how the experience is for yourself, you'll never recommend it again. If it's not working by tomorrow bye bye Virgin Media I'm switching to @SkyUK

  • spaulsahota Paul Sahota (@spaulsahota) reported from Richmond, England

    So, I called Sky. Two things, remove a channel that I no longer watch. Cancel SIM card in my iPad, I only use Wi-fi. I received 11 (eleven) emails! Is this what they call #confusion #marketing. @skytv @SkyUK

  • robshrimpton Røb Shrimptôn (@robshrimpton) reported from Bromley, England

    @SkyHelpTeam no sky in Orpington area - just cut out

  • kjones1366 Kay (@kjones1366) reported from Enfield Lock, England

    @SkyUK you have the worst internet service , at a time like this i canot talk to family 😥

  • RenzCrammond Renz (@RenzCrammond) reported from London, England

    @SkyHelpTeam how long to fix your broadband services in South East London

  • vinuvenk vinu venkatesh (@vinuvenk) reported from Paddington, England

    @SkyHelpTeam - broadband outage at NW8 9TD , update please

  • ChrisMedlandF1 Chris Medland (@ChrisMedlandF1) reported from Richmond, England

    @MUFCJ79 @thanos876 @grantlawson80 @SkySports @LewisHamilton @NorthHertsSam “Little attempting to enter the sport” is part of the problem though. BAME aren’t being targeted enough or treated equally. You’re totally right about the chances being slim. But the whole point is they’re even more slim for black people.

  • JamesHow8 James (@JamesHow8) reported from London, England

    @SkySports They say anything to stay up and get lots of money,,,, but if they Finnish all the games there down 😋😋😋😋😋😋

  • monicasikholm Monica Sik Holm (@monicasikholm) reported from Wandsworth, England

    @SkyHelpTeam We have a Sky dish problem that needs attending to; dish on a listed building. We finally got through today, but you hung up!

  • BarbaraMercer76 Barbara Mercer (@BarbaraMercer76) reported from Bromley, England

    @SkyUK as a customer of Sky of 10 years.. if you continue to support The Sun then I have to consider taking my custom elsewhere. We cannot normalise domestic violence. #dontbuythesun #domesticviolence

  • jas__panesar Jas Panesar (@jas__panesar) reported from Barnet, England

    @SkyHelpTeam I’m having and have been having huge issues with my broadband but there seems to be no way to resolve, im trying to work from home but need broadband,

  • felderston Oliver Feldwick (@felderston) reported from London, England

    @SkyHelpTeam It says no known issues but I just got a text saying there were issues

  • crabrc Rob Crabtree (@crabrc) reported from Hackney, England

    @SkyHelpTeam Yes, it’s an external fault. Disappointed that @OpenreachHelp haven’t managed to fix this issue seeing as we live 20m from the exchange. The downtime is having a big impact on working from home!

  • BigSammyJ Sam Johnson (@BigSammyJ) reported from London, England

    @SkyHelpTeam @SOTONYE_ It would be useful if you updated that page, as multiple people have said. It's been a while now, and that page reports no issues, which is clearly not the case.

  • AshleyTheophane Ashley Theophane (@AshleyTheophane) reported from Enfield Lock, England

    Nice to receive a call from @Skyedrobinson of @SkySportsBoxing today. I look forward to seeing @SkySports down @TreasureBoxing when we’re up and running. 🤩🥳

  • Mazipita 🇳🇬 🇬🇧 #JusticeForUwa #SaynotoRape #NoisNo (@Mazipita) reported from Borehamwood, England

    @SkyHelpTeam I will not pay my bills henceforth until this is sorted. £82 is a lot of money. You have not offered me any help in this pandemic, I pay my bill & I expect quality service from u. I ******* hate ur service. I will be seeking refund of my money. Idiots! #Skyisscam

  • AlyPallie Alison Rogers (@AlyPallie) reported from London, England

    @Benb111 @SkyUK It was such bad timing. Son doing exams

  • StuartClark930 Stuart Clark (@StuartClark930) reported from London, England

    @SkyHelpTeam Still no service in SE8. And the link you have provided says there are no known problems. Please could we have an eta on resolving

  • caddydorey Corey Lee (@caddydorey) reported from Croydon, England

    @breffski @O2 Ngl, I thought it would be ****, but the best decision I’ve ever made was switching to @SkyUK for my contract. price is decent, signal is great here and their customer service was great when I had an issue. It’s defiantly not your first thought but for me it was a great decision

  • Scroggles Tales of Scroggs (@Scroggles) reported from Richmond, England

    @SkyHelpTeam Broadband is down again!!! Every day now it crashes. Hopeless...

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Ab23345522 ab (@Ab23345522) reported

    @SkySports We pay to see football not **** gestures.... But taking a knee that's an insult to the guy who the police kneeled on his throat just get over yourselves and concentrate on your job football

  • bessieboo23 Suzanne (@bessieboo23) reported

    @SkyHelpTeam @allanrobbins Hi Allan I’m in BR2 also, obviously we’ve already done the tests as we know there’s an outage 🙄 sounds like we know more than they do!

  • Lid_Sheehan Lid 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇪🇸🇮🇪 (@Lid_Sheehan) reported

    @SkyHelpTeam No because there is an outage in my area!!!

  • allanrobbins Allan Robbins (@allanrobbins) reported

    @SkyHelpTeam hello. Has the broadband gone down AGAIN in the BR2 area?

  • flyinbogwhoppit samantha (@flyinbogwhoppit) reported

    @SkyHelpTeam Not thinking I'm deffinatly leaving I'm bot getting the service I'm paying 4 I haven't been able to play ps now 4 months as my Internet goes below 5 riddiculess I can't even watch films as no speeds and u expect me 2 stay not likely

  • alexis_elef Alexis Eleftheriou (@alexis_elef) reported

    @SkyHelpTeam Hi. Is there a problem in the Hayes Bromley area? Broadband and phone line is down. This is the 2nd time in 2-3 weeks this has happened and last time was down for 48 hours. Not great.

  • lgoodland Luke G (@lgoodland) reported

    @SkyHelpTeam Please don’t insult my intelligence with a copy and paste reply that you’ve sent to masses of customers. You know you had a massive outage last night and it’s nothing to do with my line.

  • Lid_Sheehan Lid 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇪🇸🇮🇪 (@Lid_Sheehan) reported

    @allanrobbins @SkyHelpTeam Im in BR4 with the same issue so suspect yes. 2nd time in as many weeks 🤬

  • katiebonniew Katie Wells (@katiebonniew) reported

    @SkyHelpTeam There has been a wider issue detected - a few weeks ago it was gone for 2 days. We’re paying for the BT wifi hotspot so that we are able to work. Do you have a timeline for when this will be fixed?

  • bessieboo23 Suzanne (@bessieboo23) reported

    @SkyHelpTeam hi. Apparently there’s an outage in BR2? In the middle of an important zoom call - can you give any further info please?