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Sky Outage Report in Shepherds Bush, Greater London, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Shepherds Bush, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Shepherds Bush and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Shepherds Bush, Greater London, England 11/27/2025 02:50

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Shepherds Bush, Greater London, England

The most recent Sky outage reports came from the following cities: Southwark, London, Brentford, Hackney, Islington, Southall, Newham, Barnet, Hounslow, Croydon, City of Westminster, Waltham Forest, Hampstead, Wembley and Harringay.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomSouthwark Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomBrentford Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Shepherds Bush, England

Latest outage, problems and issue reports in Shepherds Bush and nearby locations:

  • placesIlove alex forsey (@placesIlove) reported from Poplar, England

    @SkyUK such a bad service I was told that my transfer from BT would be easy!!! Absolute rubbish it’s been a nightmare so far!!

  • IDRISFERTOUT IDRIS FERTOUT (@IDRISFERTOUT) reported from Hammersmith, England

    @SkyHelpTeam I have been trying to go through your trouble shooting prompts. Why am I being told it’s my setup when your fully aware there’s a problem at my local telephone exchange. You can inform your customers there’s a problem?

  • IDRISFERTOUT IDRIS FERTOUT (@IDRISFERTOUT) reported from Hammersmith, England

    @SkyHelpTeam Sky broadband is down . I have been trying to go through your trouble shooting prompts. Which has told me my router setup is the issue, yet you’re fully aware there’s a problem at my local telephone exchange? Can you inform your customers there’s a problem?

  • Noods1 Noodles (@Noods1) reported from Kensington, England

    @SkyHelpTeam I have no broadband since last night! I’ve tried all the troubleshooting! Can anyone help?! SW17

  • placesIlove alex forsey (@placesIlove) reported from Poplar, England

    @SkyHelpTeam Okay well why isn’t there a proper support number I can call because all the numbers try and sell me additional services or tell me to go to your website. Which is an absolute waste of time. That’s why I’m tweeting. You do t have proper support!!

  • placesIlove alex forsey (@placesIlove) reported from Poplar, England

    @SkyHelpTeam I’ve had a terrible support experience and Sky said they would take care of everything and they didn’t do anything apart from take my money and open an account. This is what they call good customer service. I would not recommend anyone opening account with Sky

  • justvickyxox justvickyxox (@justvickyxox) reported from Merton, England

    @SkyHelpTeam @SkyUK as the call centre is closed, can anyone confirm that the SW19 area Sky broadband is down for the last 45 minutes please? Thank you in advance.

  • FrooMoo Moozer (@FrooMoo) reported from London, England

    @SkyHelpTeam Hi. Any update on Lewisham broadband fault? It's been down for 2 days. I heard it cannot be fixed until 14th. Will you compensate those of us who are expected to work from home?

  • magical_78 NigelH (@magical_78) reported from Bromley, England

    @SkyHelpTeam hi, we’re due to move out later this month but don’t have our new address yet (we’re renting part of a house with sky already) - is there a way we can use our Sky Q box / viewing card there as we don’t want to cancel given we have 21yrs of history. Thanks

  • silverthorn2151 Chris Whitehead (@silverthorn2151) reported from Walthamstow, England

    @SkySports I do wish you'd turn the crowd microphone down. Such a nasty droning sound making it a case of watching with no sound.

  • placesIlove alex forsey (@placesIlove) reported from Poplar, England

    @SkyHelpTeam I need help with my account. Why don’t you have any basic account support?

  • placesIlove alex forsey (@placesIlove) reported from Poplar, England

    @SkyHelpTeam This is so slow!!

  • hana_ros01 Hana A 💙 (@hana_ros01) reported from Croydon, England

    @SkyHelpTeam Hello. My home broadband feels like it’s been super slow for a week. I’m working at home and struggling to get onto video calls which never used to be a problem. How do I find out the issue? The line test says everything is fine, but it’s not

  • SumanBhuchar Suman Bhuchar (@SumanBhuchar) reported from Wandsworth, England

    @SkyHelpTeam is there an outage in tooting? I haven't had any internet this morning so unable to work

  • FrooMoo Moozer (@FrooMoo) reported from London, England

    @SkyHelpTeam We pay you for a service and we are not getting it. I don't care if it is you or Openreach. I just want someone to give me back my broadband.

  • placesIlove alex forsey (@placesIlove) reported from Poplar, England

    @SkyHelpTeam your support is bloody awful!

  • MartinJSorensen Martin (@MartinJSorensen) reported from Camden Town, England

    @SkyHelpTeam @SkyUK waving for help from Hampstead London! hello? Our broadband is down down down and sometimes it kicks in for a few brief moments since yesterday. Is there a situation? Got deadlines and it’s getting close to catastrophe here HELP! #skybroadband

  • OpenMindMH Rachel (@OpenMindMH) reported from Wandsworth, England

    @SkyHelpTeam It says there's no problems in my area on your service update, but I know that multiple neighbours are experiencing the same thing. Can you come back to me when you know a timescale please? Not ideal for home-working!

  • IAGallosi Ian Gallosi (@IAGallosi) reported from Ealing, England

    @virginmedia broadband down again. Every month there’s at least one problem. Contract can’t end soon enough. So glad to be going back to @SkyUK . If you’re thinking of going with Virgin Media, stay well away! #useless #workingfromhomefail

  • placesIlove alex forsey (@placesIlove) reported from Poplar, England

    @SkyHelpTeam So when did Sky take over my service please??

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • ImproperFooty Eddy James (@ImproperFooty) reported

    @SkyHelpTeam Been customers for 20 yrs but the standard of the offering has fallen so dramatically recently we are leaving at the end of current contract. Sky box & internet are so slow & we have to chase you while paying £100 a month. Not really good enough is it?

  • MarkDignam_84 Mark Dignam (@MarkDignam_84) reported

    @SkySports Arteta be in big trouble more like

  • Robbo_English Mrs Robinson (@Robbo_English) reported

    @KingEckinCow @SkyHelpTeam In North Yorkshire too (Scarborough) and exactly the same happening. Obviously a wider issue.

  • Hernebayowl Michael Mabbett (@Hernebayowl) reported

    Anyone else in the Kent area having internet problems with @SkyUK or just me? #sky #kent

  • Mosesstaff Moose (@Mosesstaff) reported

    @SkySports ozil at least oozed confidence in arsenal..never so low

  • georgecalvo87 George Calvo (@georgecalvo87) reported

    @SkyHelpTeam Hi , im trying to access my account to disable shield , but saying my account been cancelled please help

  • giftofthegabcw Gift Of The Gab Web Design (@giftofthegabcw) reported

    @SkyHelpTeam 20 years I’ve been with you. By open reach have proved twice that there’s no issue. What else do I have to do???????? Even your vulnerable line takes forever!

  • nix4pool Nick Burns (@nix4pool) reported

    Skysports just gets worse and worse, yellow info bar on bottom of screen, previewing Aus v Ind 2nd test, saying Aus won first test by an innnings?? They won by 8 wks!! Really **** channel going down the pan. #SkySports

  • N_Sei_P PaRteY after PaRtey (@N_Sei_P) reported

    @SkySports he hasnt helped himself either , poor selections and poor purchases .. He will be sacked by the time he weaks up. Also Arsenal need a clear out

  • Alexand65101872 Alex (@Alexand65101872) reported

    @JonnyCleaver20 @SkySports Who the hell do you support?