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Sky Outage Report in Shepherds Bush, Greater London, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Shepherds Bush, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Shepherds Bush and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Shepherds Bush, Greater London, England 01/21/2026 09:50

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (51%)

    Internet (51%)

  2. TV (27%)

    TV (27%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (2%)

    Phone (2%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Shepherds Bush, Greater London, England

The most recent Sky outage reports came from the following cities: London, Enfield Town, Hackney, Croydon, City of London, Harringay, Hounslow, Woodford Green, Waltham Forest, City of Westminster, Fulham, Southwark, Brentford, Stanmore and Ruislip.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi
United KingdomEnfield Town Wi-fi
United KingdomHackney Internet
United KingdomCroydon Internet
United KingdomCity of London Phone

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Shepherds Bush, England

Latest outage, problems and issue reports in Shepherds Bush and nearby locations:

  • sweelee1 sweelee (@sweelee1) reported from Bromley, England

    @SkyHelpTeam internet not working but was fine this morning. Is there something going locally?

  • hayleykenny Hayley Kenny (@hayleykenny) reported from Lambeth, England

    @OpenreachHelp hi I reported a problem on Monday lunchtime - we have no internet connection and it’s an external issue according to @SkyHelpTeam - when will someone arrive? I work from home and haven’t been able to do so for FIVE DAYS

  • dan42388767 D_mords (@dan42388767) reported from Islington, England

    @SkySports @England Not on your nelly!! Been awful the last few months... Great keeper on his day but form/confidence has taken a battering as of late.

  • JulieMelvinator Julie (@JulieMelvinator) reported from Walthamstow, England

    @SkyHelpTeam Can’t get my broadband to link to the telly. Have got a new hub and set it up fine first of all, now it’s not linked and it won’t link help please. Since the new hub can’t even use my printer 😫

  • phil_cullum Phil (@phil_cullum) reported from Eltham, England

    Who designed the new @SkySports app, absolutely useless, slow , cumbersome, hard to navigate. Bring back the old one.

  • phiebramley sophie b (@phiebramley) reported from London, England

    @StewartTaylor92 @SkyHelpTeam My down load speed is at 0

  • yairspitzer Yair Spitzer (@yairspitzer) reported from Barnet, England

    @SkySports what have you done to the #skysports app? Completely ruined what was a great app. Too slow, terrible user interface and difficult to navigate. What a poor customer experience. I am sure you can do better than that !! If you can’t - DM me ... can help make it better!

  • TheSpainTrain TheSpainTrain (@TheSpainTrain) reported from Lambeth, England

    What ******** is this new @SkySports app all about? How do I get the old one back?

  • BashWords Basheer Khan (@BashWords) reported from Wandsworth, England

    Imagine the outcry if someone made a sob story about a poor little German girl in occupied France during WWII. Well that’s exactly what @SkyUK has done with @TheSecretGarden and Partition. The opening scenes are a literal whitewash 😡

  • SamRBean Sam Bean (@SamRBean) reported from Merton, England

    @SkyHelpTeam The last 3 days or so I have had such rubbish connection with Sky broadband. Sky Q loses connection (wired), Xbox doesn’t connect (wired), and phones don’t do anything when using WiFi. Download and upload speeds are all over the place. Help?

  • RandolphHam79 Randolph Ham (@RandolphHam79) reported from Hammersmith, England

    @SkyHelpTeam @OpenreachHelp engineer scheduled. However it's not the first time having problems with #skyBroadband since September. It's the 4th and it is just #ridiculous. I work from home and I cannot do anything. Besides you will not compensate the distress and extra mobile data purchased.

  • SianRilstone Siân Rilstone (@SianRilstone) reported from Wandsworth, England

    My @SkyUk broadband dropped out for several minutes three times during my #NHS virtual clinic today. Do you know what’s more difficult than doing a virtual clinic without internet? Complaining or getting help from @SkyHelpTeam (1/2)

  • JulieMelvinator Julie (@JulieMelvinator) reported from Walthamstow, England

    @SkyHelpTeam I need help please. My printer won’t work since getting a new router. It says filtering FAIL how do I resolve this please it’s driving me nuts! @sky @HPDeskjet_

  • SimonPrindy Simon (@SimonPrindy) reported from Richmond, England

    @SkyUK please don’t send me offers for LFCTV as I am mor likely to cancel my subscription instead of taking up this offer!

  • WorthyRW Rob Worthington (@WorthyRW) reported from Epsom and Ewell District, England

    @jackdavy24 @SkyHelpTeam I have the same problem. Some help would be very welcome @SkyHelpTeam

  • KillerHeels_UK ⚒️🎄 Edgware Baubles 🎄 ⚒️ (@KillerHeels_UK) reported from Barnet, England

    It's So-Fal you idiot commentator! Not soo as in poo. @SkySports

  • glenoglaza1 Glen Oglaza (@glenoglaza1) reported from Croydon, England

    Why are these idiot #Skysports commentators banging on relentlessly about Spurs ???? This is Leeds Utd v Arsenal !! Someone tell them FFS 🙄🙄

  • phiebramley sophie b (@phiebramley) reported from London, England

    @SkyHelpTeam need help with the download speed of my internet

  • phiebramley sophie b (@phiebramley) reported from London, England

    @SkyHelpTeam really getting fed up with your crappy internet. Signal strength excellent download speed poor all other devices disconnected from the internet but can’t watch a film I bought from you on the sky store via my @NOWTV box. Gonna have to change broadband providers

  • brookejfowler82 Brooke (@brookejfowler82) reported from Loughton, England

    @SkyUK i am disgusted at the service i have received. Spent 4 hours on phone 2day. Both myself & husband are both keyworkers with 2 small children. Left with no tv at all!! Been told by manager we won't have an engineer until 3rd Dec!!!

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • nataliebell91 Natalie Bell (@nataliebell91) reported

    @SkyHelpTeam Hi, yes it’s still not working!

  • martindmay martin may (@martindmay) reported

    @SkySports who have had the most penalties in premier league history?? Please help me to settle a debate!

  • leewill96967911 lee williams (@leewill96967911) reported

    @SkyHelpTeam I don’t want more support I want my WiFi back working

  • bergwxjn ⚽️⚽️ (@bergwxjn) reported

    @SkyHelpTeam my internet is very bad and annoying me any help appreciated

  • dr_shackleton David Shackleton (@dr_shackleton) reported

    @SkyHelpTeam my mum's internet drops out several times a day (for years). When she calls to report is told "it's working now". Really just needs you to send openreach in to fix this. Help!

  • paul76548216 paul (@paul76548216) reported

    @SkyUK why are you ripping people off with trying to tell them that it’s because you need to pay in advance when they did now four months down the line it has happened again this time they have kept all phone conversations and emails to prove that you are in the wrong

  • kaylou92x KLW (@kaylou92x) reported

    @SkyHelpTeam hello, we’ve got a no satellite signal error message and reset the box twice with the same error. Can someone look into this for us please?

  • ryscn80 Ryan (@ryscn80) reported

    @SkyHelpTeam I'm changing networks ASAP, ordered a sim from another network now. Once that becomes active within the next week or two I assume my cooling off period will come into play, and it will be all cancelled without penalty

  • lukemccreery1 Luke McCreery (@lukemccreery1) reported

    Shock, another broken promise by @SkyUK. Promised a call back by 6pm, an hour later still nothing. VIP platinum means nothing. The worst company for customer service EVER

  • bergwxjn ⚽️⚽️ (@bergwxjn) reported

    @thfc_aw @SkyHelpTeam I actually was because they’ve replied on my other account before their support team is actually decent tbf