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Sky Outage Report in Shepherds Bush, Greater London, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Shepherds Bush, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Shepherds Bush and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Shepherds Bush, Greater London, England 12/16/2025 04:50

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Shepherds Bush, Greater London, England

The most recent Sky outage reports came from the following cities: London, Hackney, Croydon, Southall, Hammersmith, Harringay, City of Westminster, Wandsworth, Hampstead, Islington, Hounslow, Poplar, Camden Town, Southwark and Harrow.

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City Problem Type Report Time
United KingdomLondon TV
United KingdomHackney Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomCroydon Internet
United KingdomSouthall Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Shepherds Bush, England

Latest outage, problems and issue reports in Shepherds Bush and nearby locations:

  • omerreza Omer Reza (@omerreza) reported from Hackney, England

    @SkyHelpTeam @Tweeting_Rich @SkyHelpTeam when you say you are not aware - we are making you aware right now?! It’s multiple people from the specific areas saying it’s down - so why on earth is Sky replying saying “we are not aware”? What kind of non-sense is this?

  • LeiSachelle aleibeauty.com (@LeiSachelle) reported from Camden Town, England

    How do we cancel our internet subscription ASAP @SkyUK

  • The_Caz Caz Young (@The_Caz) reported from Wandsworth, England

    @emma_wheatley @SkyUK Ours is exactly the same. Super slow and their solution is to upgrade to SkyQ... except we can't get fibre here and only have 1 tv so zero benefit.

  • wentworthlindsa Lindsay (@wentworthlindsa) reported from Esher, England

    @Thenew84 @SkySports Unfortunately this is the main weapon for poor white people

  • NikhilSaglani Nikhil Saglani (@NikhilSaglani) reported from Barnet, England

    @SkyHelpTeam Is your broadband service down in the EN5 area? Got 3 people who need the internet for work and school, but the internet’s not been working for an hour!

  • aroundthehouses Mark Newton (@aroundthehouses) reported from Barnet, England

    Hi @SkyHelpTeam is there an issue with broadband in the St Albans or Watford areas please?

  • AlysenMiller Alysen Miller (@AlysenMiller) reported from Wandsworth, England

    @SkyHelpTeam Needless to say I have done that and it did not resolve my issue. I have been on hold now for 45 minutes. Why do you hate your customers?

  • JulieMelvinator Julie (@JulieMelvinator) reported from Walthamstow, England

    @SkyHelpTeam I’ve had a tft saying my broadband now live. I’ve spent the last few hours trying to get the Internet and it’s not working! We’ve moved house. I’ve no internet light on the router help please! Tried everything!

  • The_Caz Caz Young (@The_Caz) reported from Wandsworth, England

    @emma_wheatley @SkyUK That's so unsafe! I hope you manage to get a solution as if it's anything like ours you can barely have 2 people online at the same time.

  • omerreza Omer Reza (@omerreza) reported from Hackney, England

    @SkyHelpTeam No broadband in E8 - is there an ongoing issue?

  • emilykerrin Emily Davies (@emilykerrin) reported from Camberwell, England

    @SkyHelpTeam Yes. NBC universal. Who do I need to speak to? Also how do I cancel my broadband - what’re the terms? I think it just makes sense to switch providers. Thanks

  • heatherfarmbro Heather Farmbrough (@heatherfarmbro) reported from Richmond, England

    @SkyHelpTeam I have no Sky Tv and you’ve now postponed next engineers visit for 10 March. Last 8 evenings patchy internet with unstable signal. This is dire. Need net to watch tv. Help.

  • kypros_michael Kypros Michael🔰🇬🇷🇨🇾 (@kypros_michael) reported from Wandsworth, England

    @SkyHelpTeam Seriously guys, for three days now the internet has dropped constantly.. we are supposed to be working at home as well as home schooling and you guys can’t fix this or make it stable? It’s a joke... maybe you guys can email my kids teachers and my bossto explain....

  • AliCat2329 alison williams ♐🦄 (@AliCat2329) reported from Wandsworth, England

    @SkyHelpTeam hi I need your help ! Every night my interrogation goes down between 12.30 and 3 am !! During this time I have no internet access ive tried running tests abs they say an engineer needs to visit them after 3am it comes back ! Why am I losing internet every night ???

  • ChampionSinghC Preet Chind Champion (@ChampionSinghC) reported from Southall, England

    @SkyHelpTeam Want to throw sky box q in the bin! The worst coverage ever! Constant stop start with the boxes. Horrible service.

  • CouchPotatoUK West Ham Wesley ⚒️ #GSBOUT (@CouchPotatoUK) reported from Stratford, England

    @virginmedia your website is down in the UK. Cannot log into accounts or use SkySports app

  • shoeburger Kieran Shew (@shoeburger) reported from Merton, England

    Hi @SkyCricket @SkyHelpTeam ! Another major cricket series lost from your service. How much will you be compensating your customers, or should we just cancel all together?

  • ChrisBtheArtist Chris Baker (@ChrisBtheArtist) reported from Barnet, England

    @SkyHelpTeam internet seems to be down here in Barnet - is it me or is there a network problem?

  • AlysenMiller Alysen Miller (@AlysenMiller) reported from Wandsworth, England

    @SkyHelpTeam my broadband keeps going down (SW London) and you have contrived to make it literally impossible to speak to a human being on the phone. We are working and homeschooling (or not). How do you propose to resolve this?

  • TomWellsLSF Tom Wells (@TomWellsLSF) reported from Borehamwood, England

    @SkyHelpTeam I don't know how to be sure I've gone down the right path then. I have got to what is apparently the final step. I can't go any further, only "previous step"

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • smershman Steve Mersh (@smershman) reported

    @SkyHelpTeam I have no phone signal or internet. Are there still problems from last night?

  • AlexisFBoo Alexis Boo (@AlexisFBoo) reported

    @SkyHelpTeam what’s going on?? We still have intermittent problems with our WiFi going on and off. There is no information on your website and I feel your communication has been really poor. Please let me know when this will be fixed properly.

  • missshoshanna Shoshana (@missshoshanna) reported

    @LaurelJade3 @SkyHelpTeam It’s useless calling them I was on the phone for an hour didn’t help whatsoever

  • owenwilliam99 Owen (@owenwilliam99) reported from Edinburgh, Scotland

    @SkyHelpTeam Hi there, our internet cut out about 20 minutes ago, we’ve followed the steps on the website but we still can’t reconnect. Can you tell us what might be wrong/when can we expect to be reconnected?

  • pickles0303 Shaun Pickles (@pickles0303) reported

    @SkyHelpTeam @stuart68cfc Just been on the phone to you and they said the connection issues are still ongoing

  • RayyanRahman13 Rayyan Rahman (@RayyanRahman13) reported

    @SkyHelpTeam can you fix your servers pleas I can’t do anything without the wifi going pleasss fix the problem

  • illustratedan Dan//BLM (@illustratedan) reported

    @SkyHelpTeam Lost service again! Same as last night! @SkyHelpTeam , what’s the status?

  • ojuokoisaac Isaac Femi (@ojuokoisaac) reported

    @SkySports @OfficialFPL just cancel this week abeg. 😪

  • Rolland1806 Stephen Rolland (@Rolland1806) reported

    @SkyHelpTeam is there a broadband outage in Edinburgh just now, kicked off all my devices and rebooted router multiple times??? Tv ok but Internet not doing anything??

  • kingseany94 👑 Sean 👑 (@kingseany94) reported

    @SkyHelpTeam Whatever. Your service is bullshit and so is your broadband.