Sky

Sky Outage Report in Shepherds Bush, Greater London, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Shepherds Bush, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Shepherds Bush and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Shepherds Bush, Greater London, England 01/16/2026 15:10

January 16: Problems at Sky

Sky is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (51%)

    Internet (51%)

  2. TV (27%)

    TV (27%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Shepherds Bush, Greater London, England

The most recent Sky outage reports came from the following cities: Hammersmith, Southwark, Islington, Hackney, Enfield Town, Croydon, City of London, Hayes, London, Camden Town, City of Westminster, Worcester Park, Poplar, Harringay and Paddington.

Loading map, please wait...
City Problem Type Report Time
United KingdomHammersmith Internet
United KingdomSouthwark Internet
United KingdomIslington Internet
United KingdomHackney Wi-fi
United KingdomEnfield Town Internet
United KingdomHackney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Shepherds Bush, England

Latest outage, problems and issue reports in Shepherds Bush and nearby locations:

  • chhazeau Vinay Chhana (@chhazeau) reported from Poplar, England

    @SkyHelpTeam Thanks, I'm very aware it did not address my question so am now speaking to a customer service rep

  • LawrenceEvans11 ローーーレンスエヴァンス (@LawrenceEvans11) reported from Bromley, England

    @SkyHelpTeam Hello, we've been without internet since Saturday and were told that it would be within three working days, and today we've been told it's five, and that there's no way Sky can get any time frame information from Openreach. Pretty poor service guys...

  • zkthepoet Lori Zakariyya King (@zkthepoet) reported from Poplar, England

    I always have an easy experience dealing with @SkyUK, but today I’ve been given the runaround for 45 mins on the customer services line. A billing issue that I was assured was resolved last month is still causing wastage of this much time. Nobody willing to step in & apologise 😞

  • Jase_79 Jason Summers (@Jase_79) reported from East Ham, England

    Was just asked if I could recommend @SkyUK internet I couldn’t say no quick enough. Worst service I have ever had.

  • AdamSavage Adam Savage 🦁 (@AdamSavage) reported from City of London, England

    Regardless of whether you watch the show or not, I'm wearing a wig that looks like a demented peacock in this one so you'd be a bloody idiot to miss it... 😁 #FirstHour @GinxTV @SkyUK ch433, 9PM BST 👊

  • Becsmas Bex Mason (@Becsmas) reported from Eltham, England

    @SkyUK after 11 years of your TV service I will be ending on July 26. Your business model is out of date; tying people into a long term overpriced contract for broadcast media via proprietary hardware will soon go the way of video rentals. #Netflix has the model for TV’s future

  • mhall71 mark hall (@mhall71) reported from Camberwell, England

    @SkyHelpTeam hi is there a problem with broadband in south east London no broadband all morning

  • asapdaph dhuncho | on bouge ™ (@asapdaph) reported from Barnet, England

    @SkyUK I actually don’t want to hear it, because we upgraded to fibre optic to receive piss poor internet

  • BarcaWomble Niall McGarry (@BarcaWomble) reported from Kingston upon Thames, England

    @SkyHelpTeam You’ve twice sent the wrong engineer (MDU engineer is required) to put in Sky TV & then instead of doing everything you can to get someone there straight away (after being let down for the 2nd time) u give an appointment for 2 weeks time. Terrible CS Sky!! #skyfail

  • asapdaph dhuncho | on bouge ™ (@asapdaph) reported from Barnet, England

    @SkyUK fix your broadband speed

  • bilal_labour Bilal Mahmood (@bilal_labour) reported from Walthamstow, England

    @SkyUK we signed up based on everyone telling us how great your customer service is 1. You chased me repeatedly to confirm installation date. 2. My wife takes a day to stay at home. 3.Your team arrive to tell us they need another team to install it that day 1/2

  • Empower2Perform Shameema Yousuf MBACP MBPsS CMPC HCPC (@Empower2Perform) reported from Wandsworth, England

    @SkyHelpTeam This does not seem to be the case in SW17. We’ve lost network about 20mins ago. Please advise

  • Macca211279 Steve McHugh (@Macca211279) reported from Lambeth, England

    @SkyHelpTeam guys seriously the internet connection is god awful. Constant problems and at the moment rather than bad signal ( which happens frequently ) there’s now NO signal. Hard to stay patient with a service this bad 😫

  • DarrHenderson darrenhenderson9 (@DarrHenderson) reported from Eltham, England

    @PaulJam84679845 @FootballerGay @SkyBetChamp @gaytimesuk @5liveSport @EFL @FA @PFA @SkyBetLeagueTwo @SkyBetLeagueOne @premierleague @SkySports @SunderlandAFC Well you do support nonces

  • MarkRochePhoto1 Mark Roche Photography (@MarkRochePhoto1) reported from Barnet, England

    @MCSnapper2 @SkyUK Sorry lady just seen your tweet. I think your right too I have to cut mine down..

  • chhazeau Vinay Chhana (@chhazeau) reported from Poplar, England

    Have paid £34.50 just to speak to a customer service assistant @SkyHelpTeam about an account which was meant to be closed. No email address for me to address the issue. Horrendous, quite frankly.

  • badzillacouk badzilla (@badzillacouk) reported from Hammersmith, England

    Sky broadband has been down for Hammersmith and Fulham since 10:20 yet no update since 12:00 and no eta on repair fix. Utterly pathetic @SkyHelpTeam - Will be moving suppliers on Monday. Had enough.

  • lewis19debbie Debra Lewis (@lewis19debbie) reported from Islington, England

    @SkyUK Hi,had an engineer out a few weeks ago,the sky box was not working again a couple of days later,I now have no internet,I pay almost a £100 a month,shocking service after 15 years I will be looking elsewhere for broadband.

  • BarcaWomble Niall McGarry (@BarcaWomble) reported from Kingston upon Thames, England

    @SkyUK Shocking service by Sky. My dad’s had to waste 2 days off work waiting in. First they sent the wrong engineer, (DTH I/o MDU), profuse apologies. The next week they again sent the wrong engineer!!!!. We’re sorry but we can’t come for 2 weeks. Worst customer service ever!!!

  • Mazipita Mazi Pita®️ 🇳🇬🇬🇧 (@Mazipita) reported from Borehamwood, England

    @SkyHelpTeam I have done this. I was on the phone to resolve this 2 days ago with someone from your office and I was told to reset my router. The problem started again.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • DonnaHo91225650 donna (@DonnaHo91225650) reported

    @SkyHelpTeam My Internet and phone line are down in glasgow G21 ?? Whats going on

  • Ebony_Johnson Ebony Johnson (@Ebony_Johnson) reported from Whitfield, England

    @SkyHelpTeam once again for the 100th time my broadband has gone down, been doing it all day on and off. I'm sick of it. Seriously thinking of changing provider after years of this! Not its not a problem with my area. From what I hear it all over the whole country!!!

  • gavinspurs gavin (@gavinspurs) reported

    @SkySportsPL @GNev2 Lovely to see Gary Neville spreading the lies as well. Why do skysports have such a hard on for talking crap about spurs?

  • quille_patrick ltfc1885 (@quille_patrick) reported from Luton, England

    Absolutely astonishing that @Skyuk have a documentary on ex UK citizens who have joined isis trying to rebuild there lives FFS if I could cancel my contract and walk away I would

  • lukeroyle41 Luke Royle (@lukeroyle41) reported

    @SkyHelpTeam hi, internet is down in my local area (Urmston, Manchester) can you please give an update as to when this is likely to be sorted. I need it for tomorrow for work and if it’s not going to be working I need to consider other options.

  • YNWA2306 Tony! (@YNWA2306) reported

    @HyperDF @SkySports Ffs where did I say I have an issue with it I just said if they doing stuff with BLM they should be allowed do it for gay rights

  • 1tea2sugars chelsea (@1tea2sugars) reported

    @SkySports This is the same crap mourinho says

  • SimonJHadley Simon Hadley (@SimonJHadley) reported

    @SkyHelpTeam Ah “no updates” great thanks. Will tell my work colleagues “no update” on when I’ll be working again. Perhaps try for a little bit of an update? Is someone attending a site? Is it hardware? Do you know what the problem is?

  • redview1975 Coach: 🌈LGBT/BLM🌈 (@redview1975) reported

    @SkyHelpTeam hi my phone line is down no dialing tone nothing but broadband working done checks all fine but believe there is problems in the area though none on app saying all fine?

  • JenniOConnell Jenni Weston (@JenniOConnell) reported

    @SkyHelpTeam This doesn't help with know how long the issue is likely to last?