Sky

Sky Outage Report in Shepherds Bush, Greater London, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Shepherds Bush, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Shepherds Bush and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Shepherds Bush, Greater London, England 12/05/2025 09:35

December 05: Problems at Sky

Sky is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Shepherds Bush, Greater London, England

The most recent Sky outage reports came from the following cities: Islington, Camden Town, Southwark, Hammersmith, Hackney, London, City of Westminster, City of London, Croydon, Hounslow, Greenford, Enfield Town, Harrow, Chingford and Newham.

Loading map, please wait...
City Problem Type Report Time
United KingdomIslington Internet
United KingdomCamden Town TV
United KingdomSouthwark Internet
United KingdomHammersmith Internet
United KingdomHackney Internet
United KingdomHackney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Shepherds Bush, England

Latest outage, problems and issue reports in Shepherds Bush and nearby locations:

  • BenThapa82 Ben Thapa (@BenThapa82) reported from Wandsworth, England

    @SkyHelpTeam I got one response that didn’t answer the question and then nothing else. Sadly I will have to call tomorrow and block up the lines that should be for key workers. It will be to cancel.

  • felderston Oliver Feldwick (@felderston) reported from London, England

    @SkyHelpTeam It says no known issues but I just got a text saying there were issues

  • sahabedi Ali Abedi (@sahabedi) reported from Merton, England

    @SkyUK really need to make their Sky Q platform work with @BT broadband. The mesh network clash means I’ve had to disable my 5GHz range on BT. Changing channels doesn’t fix the issue. Really frustrating.

  • kjones1366 Kay (@kjones1366) reported from Enfield Lock, England

    @SkyUK you have the worst internet service , at a time like this i canot talk to family 😥

  • RenzCrammond Renz (@RenzCrammond) reported from London, England

    @SkyHelpTeam how long to fix your broadband services in South East London

  • martinkay11 Martin Kay (@martinkay11) reported from Wandsworth, England

    There is pretty ordinary jump the shark end of series TV. But there is also totally gave up pure indulgent could not give a **** lazy as all get out writers be damned jump the shark end of series TV @ModernFam @ABCNetwork @SkyUK

  • AddicksGlenn69 PapaQ69 (@AddicksGlenn69) reported from Bromley, England

    @recoba8899 @SkySports That's just who it stopped on when you press the thing. Gotta support someone, so good as any way if choosing who to support without muchnknowledge of their league.

  • BenThapa82 Ben Thapa (@BenThapa82) reported from Wandsworth, England

    @SkyHelpTeam Yes and your response hasn’t yet solved the issue, I’m afraid...

  • gnixon88 Gordon Nixon (@gnixon88) reported from London, England

    @Beryl_the_peryl @PositiveLad @enterjamesment @SkyUK **** off troll. If we wanted your opinion we would go to Wetherspoons and ask you for it.

  • MrSouthLondon Gary/Gawy (@MrSouthLondon) reported from Bromley, England

    @HayleyCubbins @dramachannel @SkyUK I know, I’d have seriously gone off on one at Hyacinth if it’d been me, she’s terrible

  • JamesHow8 James (@JamesHow8) reported from London, England

    @SkySports They say anything to stay up and get lots of money,,,, but if they Finnish all the games there down 😋😋😋😋😋😋

  • spaulsahota Paul Sahota (@spaulsahota) reported from Richmond, England

    So, I called Sky. Two things, remove a channel that I no longer watch. Cancel SIM card in my iPad, I only use Wi-fi. I received 11 (eleven) emails! Is this what they call #confusion #marketing. @skytv @SkyUK

  • vinuvenk vinu venkatesh (@vinuvenk) reported from Paddington, England

    @SkyHelpTeam - broadband outage at NW8 9TD , update please

  • caddydorey Corey Lee (@caddydorey) reported from Croydon, England

    @breffski @O2 Ngl, I thought it would be ****, but the best decision I’ve ever made was switching to @SkyUK for my contract. price is decent, signal is great here and their customer service was great when I had an issue. It’s defiantly not your first thought but for me it was a great decision

  • BigSammyJ Sam Johnson (@BigSammyJ) reported from London, England

    @SkyHelpTeam @SOTONYE_ It would be useful if you updated that page, as multiple people have said. It's been a while now, and that page reports no issues, which is clearly not the case.

  • WHISKYP3 WHISKY P (@WHISKYP3) reported from London, England

    @BETTINGTIPS_CFC @TweetChelseaSG @SkySports Please dont fly a kite here. Willian says he will stay until the season ends. Adding that its no problem for him.

  • pranavnadkarni Pranav Nadkarni (@pranavnadkarni) reported from Stratford, England

    @SkyUK @SkyHelpTeam - I am trying to cancel my Sky TV account, I cannot call (as you are not taking any non-C19 affected phone calls) or email and your online chat takes ages. Please confirm best way to do this.

  • zsqprfc Zach Sutton (@zsqprfc) reported from Spelthorne District, England

    @x_QPRFC_x @SkySports Maybe if Rangers made it a bit closer it wouldn’t this decision wouldn’t have been made, also poor Connor Washington with the relegation

  • StuartClark930 Stuart Clark (@StuartClark930) reported from London, England

    @SkyHelpTeam Still no service in SE8. And the link you have provided says there are no known problems. Please could we have an eta on resolving

  • LindizzLinz Linz (@LindizzLinz) reported from Kingston upon Thames, England

    My @SkyUK broadband has been so bad these last few weeks I’ve used all my phone data and had to buy a bolt for the first time ever. Can’t get through to them on the phone either 🤬🤬

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • JamesBates_92 James Collingwood (@JamesBates_92) reported

    @SkyHelpTeam 40 mins on hold and still no sign of anyone answering. Online it seems to be robots only, who cant answer my query...how is this providing a service to a paying customer?

  • jazz_sian Jazz (@jazz_sian) reported

    @SkyUK I take it you have issues with the broadband and there ain’t any point in me phoning up

  • ElwahJazz89 Elliot Sutcliffe (@ElwahJazz89) reported

    @dazraf @scarynix @SkyHelpTeam Probably ‘cause their internet is down...

  • bud72 Martyn Hunter (@bud72) reported

    @SkyHelpTeam Poor up in Paisley for the past couple of hours. Dropping off and constantly spinning when trying to connect. Been really poor for the past few weeks.

  • bara03 bara03 (@bara03) reported

    @SkyHelpTeam My Sky broadband is working fine at the moment, is this a UK wide issue or more localised?

  • rvdwetering R van de Wetering (@rvdwetering) reported

    @SkyHelpTeam why is the internet down and when is it restored? #switch

  • hhazywazy Hazell Somerville (@hhazywazy) reported

    @yogeshjoshi73 @SkyHelpTeam I was getting the same issue and I was using safari!

  • davidburr9769 david burr (@davidburr9769) reported

    @handzia @SkyHelpTeam I've got a very unstable connection in north London its been going on for over an hour now even the sky app doesn't work properly I've been trying to check my broadband and its says page dont exist

  • Kerrangutan jake (@Kerrangutan) reported

    @SkyHelpTeam @SkyUK Sky is the worst broadband I’ve ever been with. Always poor signal when it decides to work (which it never does, even with signal boosters) and paying over £84 for sky box and broadband with speed slower than a snail. Definitely changing provider.

  • Lou2ise Louise O'Shea (@Lou2ise) reported

    @SkyHelpTeam Mines not working in Milton Keynes