Sky Outage Report in Shepherds Bush, Greater London, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Shepherds Bush, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Shepherds Bush and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 11: Problems at Sky
Sky is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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Phone (2%)
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E-mail (2%)
Live Outage Map Near Shepherds Bush, Greater London, England
The most recent Sky outage reports came from the following cities: London, Tower Hamlets, Harringay, Hammersmith, Wembley, Croydon, Rickmansworth, Southwark, Barnet, Stanmore, City of London, Waltham Forest, Muswell Hill, Wandsworth and Kensington.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Tower Hamlets |
Internet | |
| Harringay |
TV | |
| Hammersmith |
Internet | |
| Wembley |
||
| London |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Shepherds Bush, England
Latest outage, problems and issue reports in Shepherds Bush and nearby locations:
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Mark Phillips
(@wondermouse) reported
from
Wandsworth, England
Dear @SkyUK My son and my wife gave you their PAC codes on Sunday. They were told they’d be transferred to #SkyMobile Tuesday. 48 hours on and it's still not working properly. Please HELP!
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Samuel
(@samuelrj23) reported
from
Watford, England
@SkyHelpTeam sky Q has to be the worst service you guys have ever bought out. Even worse than your internet. Never works
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Nick
(@ChaoticSavageXX) reported
from
Hounslow, England
@SkyHelpTeam excellent work, #Sky - fibre broadband goes down one hour after I finish work to start 4 days off!!! Always the same!
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Nicole Bennett
(@NicoleBennett88) reported
from
Walthamstow, England
@SkyUK giving me absolutely terrible customer service... all i want is better internet connection and they cannot fulfil the speed we should try and get and are telling me i have to pay to leave them!!! Ridiculous!! Not happy virgin media calls...!!!
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enjoyahonestlife
(@jubedbashir) reported
from
Tottenham, England
@SkyHelpTeam I wanted to make my frustrations felt as your company is awe full, tel line down, Broadband up/down, standard message it could take up to 5 days, been with EE for nearly 3 years no issues at all, what’s going on sky, feel let down as my alarm keeps beeping even worse
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Kay
(@kjones1366) reported
from
Enfield Lock, England
@SkyHelpTeam help! No wifi 24 hiyrs after engineer called 😡😩
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Lee Donkin
(@LeeDonkin4) reported
from
Lambeth, England
@SkyHelpTeam Law and order. The app doesn't list then in order as you can see but half the series are missing which really doesn't help. Surely someone has the capabilities at sky to run the programmes in order it's so frustrating. It's not just that series it's others too
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craig burston
(@skipratmedia) reported
from
Kidbrooke, England
@LaVallette @bigdannyspencer @SkyUK Virgin had six devices running in skip-rat HQ earlier and they’re shit.
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Liz
(@ejp72) reported
from
Walthamstow, England
@dtoole764 @SkyUK I live in a big block of flats and the box they need has lots of connections. What happens is openreach come and fiddle around for a new customer and end up knocking someone else off.
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Big Dai 🍷🍺🚲🏴🤘
(@Bigdai100) reported
from
Esher, England
Very upset that phoning @SkyHelpTeam to complain about my crappy broadband service is on premium rate number! 55p/m NOT HAPPY
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chris summers
(@ratman97) reported
from
Bromley, England
@SkyHelpTeam @SkyUK just received this. As a “valued “ customer who has been with sky a long time I feel that this should be a free upgrade, not an extra £13 a month plus installation. I already pay sky more than enough, including mobiles and broadband.
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chris summers
(@ratman97) reported
from
Lambeth, England
@SkyHelpTeam Thanks. Have replied. Got the email working on my phone now just need to fix the internet issue at home
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Aiden
(@aidencollins85) reported
from
West Molesey, England
@SkyUK really disappointed with the service. Took Friday off work & waited all day to get sky installed.We had to call sky to find out they couldn’t make it to us Friday. Today I take a half day holiday as I was told I’d be first call out and it’s nearly 3pm and still no sky!!
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Steven
(@StevanoHallo) reported
from
Poplar, England
@SkyHelpTeam I'm getting this message when I login "We apologise for the inconvenience, but we have encountered a problem with your account. Please contact 03442411280"
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RAdams
(@RAAdams96) reported
from
Epsom and Ewell District, England
@SpeedwayEuro Time to find a more reliable TV partner to showcase your events as @Eurosport seem to treat it with contempt as on more than one occasion they have cut in late and missed races. @SkySports or @btsport would be a better partner. #LetsMakeSpeedway
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♛ Tamsin Rose ♛
(@tamsincallan) reported
from
Camden Town, England
@SkyUK my viewing card is messed up I need a new one and your automated phone service is crap
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Ian ‘Sledge’ Humphreys
(@elsledge1968) reported
from
Camberwell, England
@SkySports guys, what on earth are you doing with Ramon Calderon on television, this guy is the biggest idiot in Spain and not good for Sky
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James Fountaine
(@Dr_JM_Fountaine) reported
from
West Molesey, England
@SkyUK how can justify a premium phone line for cancelling your subscription with at least a 15 mins for a customer of nearly 20 years and you still can't call back or do it online.
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Ian Freeman
(@ianfreeman) reported
from
Lambeth, England
@SkyHelpTeam OK thanks. It would be better to address it to us by name rather than "Dear Customer", which is normally a sure sign of a dodgy email. Gmail sent it straight to my junk folder.
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Liz
(@ejp72) reported
from
Walthamstow, England
@dtoole764 @SkyUK Firstly they said they could fix it outside. Then needed access. Then they didn’t need access. Then they said it’s fixed and it isn’t. Now had to send picture of hub etc.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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WeName
(@WeNameAndShameB) reported
The executive team handling email correspondence for Jeremy Darroch at @SkyUK are incompetent. The customer service team are incapable of resolving basic issues. Shambolic company #CustomerService #broadband #bskyb
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Dylan Dawes
(@dylandawes) reported
@SkyHelpTeam Hi. I just tried to call your UK customer centre at 10.25 PM (08007 591 263) as your website said it was open. It was closed. I heard a recorded message saying “please call back before 11pm, 7 days a week”. At 10.25. Maybe your outbound voice message needs updating?
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Adam Smith
(@JD_Monster17) reported
Is it just me or is @SkyUK broadband been absolutely shocking recently? Ring them up and it’s over an hour wait with no help, the help online is basically “unplug it and then plug it back in” you pay all this money for nothing
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joe bradley
(@joebradley1970) reported
@SkyHelpTeam hi...my home phone number has been changed out of the blue for some reason!! I can't get thro to live chat and a link that was supposed to be texted to me never arrived 😡
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Dave Dakin
(@SE5BLUE) reported
@SkySports Have Arsenal just won the Europa League??? ******* you can't turn your back for a second!!!!!!!😜
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Jim
(@MijBmal) reported
@qpr_till_i_die @SkySports And come off it, you support QPR who have a manager who was utter shite for us!
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CycleWarrior
(@warrior_cycle) reported
@JohnDav07238759 @berniespofforth @SkyUK Never had Sky never will .. Murdock the 🐀
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Cherise Tobit
(@CheriseTobit) reported
@SkyHelpTeam They couldn't help ive now gotta wait for an engineer to come tomorrow, now my son can't do remote learning because they won't come tonight.
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Shaun
(@actionjaxon666) reported
Hey @disneyplus, fix your apps! Poor performance on iPad and dreadful performance on your #SkyQ box app since adding Star 👎. @SkyHelpTeam
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Wilson_is_God_69
(@Patryk03234484) reported
@SkySports Damn, I thought his season couldn't get any worse. Hope Alisson gets over it soon. RIP🙏 from a magpie supporter.