Sky Outage Report in Shepherds Bush, Greater London, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Shepherds Bush, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Shepherds Bush and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 14: Problems at Sky
Sky is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Shepherds Bush, Greater London, England
The most recent Sky outage reports came from the following cities: London, Newham, Southall, Southwark, City of Westminster, Stanmore, Hounslow, Poplar, Hammersmith, City of London, Hackney, Weybridge, Tower Hamlets, Croydon and Woodford Green.
| City | Problem Type | Report Time |
|---|---|---|
 London |
TV | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Total Blackout | |
| Newham |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Shepherds Bush, England
Latest outage, problems and issue reports in Shepherds Bush and nearby locations:
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Matt McIlroy
(@Mattmcilroy) reported
from
Bromley, England
Always rave about how good @SkyUK is but a month to replace a broken Q box especially over Xmas is a joke, just post the bloody box or get an engineer round! #whatajoke #jokeservice
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michelle stone
(@mich1749) reported
from
Merton, England
@SkyUK Haha unbelievable I just came back to sky..after cancelling my contract I got promise after promise of it will be better.. but still you never fail to disappoint
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Bells and Whistles Sport
(@BellsSport) reported
from
Brentford, England
Poor ref how no points been taken off is beyond me #RiakporheMassey #boxing #Nxtgen #Yorkhall #skysports #bellsandwhistlessport 🥊
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Phil Rogers
(@SouthpawBoxNews) reported
from
Tottenham, England
@SkySportsPL @SkySports That is piss poor from Everton
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Hari Patel
(@harispurs82) reported
from
Tottenham, England
Just cancelled my @virginmedia account due to the person on the other side of the phone was not worthy of my hard earned money because of mr Tosin you lost a valued customer of over 5 years. @SkyUK @TalkTalkTV @BTGroup I am available for your services. Best offer wins
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BIG zakmp4
(@zakmp4) reported
from
Hammersmith, England
holy **** I can’t wait till I switch from @SkyUK to an actual decent provider absolutely dog shit
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Cliff Mahoney
(@cliffscab) reported
from
Hillingdon, England
@SkyUK I hav now been on hold to speak to someone for over an hour come on Sky sort out your customer service!
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Sofoodie
(@ShonaO) reported
from
Poplar, England
Day25 of no internet. Today when I called @SkyHelpTeam they told me that despite three visits I do indeed have no broadband & @OpenreachHelp are waiting for planning permission to dig up the road! WTF!
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Michael Wilkinson
(@ThatMichaelW) reported
from
Lambeth, England
@rtownl @SkyHelpTeam My Vodafone Broadband is just as bad. Drops out randomly. Quicker to use the 4G on my phone.
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Liam J C
(@cjLiam1) reported
from
Wandsworth, England
@SkyUK waited all day for my engineer not to arrive with no call to say why. Now on hold for an hour to reschedule. What a joke of a service
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Sharique شارق نعمانی
(@shariquenomani) reported
from
Barnet, England
Text or call. Waiting endlessly for some update. I’m throwing off my equipment & getting done with this BS @SkyUK Bad Bad experience
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Sharique شارق نعمانی
(@shariquenomani) reported
from
Barnet, England
Sky customer support is literally broken down. Every call to them takes on an average 30-60 min. You are bundled off to India where they know NOTHING. only I’m sorry. Escalating it. Arranging a call back. The engineers don’t bother to attend on a appointment @SkyHelpTeam
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John Guest
(@JGuestRecruiter) reported
from
City of London, England
@SkyHelpTeam to be there again, ask to make a complaint to be put on hold again for another 30 mins.... rivalling SWR for worst service in 2019 #fail
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Victoria Seaman
(@VixSeaman) reported
from
Richmond, England
@SkyHelpTeam Ok thanks we were told he was coming today and he would call and neither happened. So mixed messages from several different call centre agents. Not to worry I'm sure we'll come to a resolution tomorrow and that resolution will be us switching to a more competent provider.
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Lorraine King
(@lorrainemking) reported
from
Brentford, England
@NW6Rd You've just reminded me my contract is up with my absolutely appalling @SkyUK broadband. It's so slow it's like AOL dial-up
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Katie Eves
(@cornflakekatie) reported
from
Epsom and Ewell District, England
@SkyHelpTeam @butterfield_sam @SkyHelpTeam surely you know a cables been cut and your workmen are trying to fix it...........
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Darren Reid
(@marvelreid83) reported
from
London, England
Great start to my @SkyUK contract. Engineer hasn’t turned up and now have a hour wait on the phone to find out why! Left Virgin because I thought they were bad 🙄
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Victoria Seaman
(@VixSeaman) reported
from
Hounslow, England
@SkyHelpTeam I'm very irritated by your terrible service. Not only did you terminate my broadband service a week early, we've waited 2wks for an engineer, only for him to arrive, say he's not comfortable drilling holes, insult my husband & then leave! Completely unacceptable!
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George⚽️
(@gww1996) reported
from
Hounslow, England
@SkyUK Sort out your crappy internet .. been down for 24 hours ! Stupid .. pay for a service to not even get it
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TOKYO SEXWALE
(@sdoone) reported
from
Camberwell, England
@SkyUK @emandjonh Don’t do it dude these guys are the worst. My box has been broken for days. Just use amazon and Netflix it ain’t worth a dime
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Kieran
(@REALSgtBrdStk) reported
@Turtle_HD_ @connor200024 @SkyHelpTeam Welcome to my club... Got the exact same problem but they say nothing is wrong.
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CrazyPepe
(@Cr4zyPepe) reported
@SkyHelpTeam Can I get a link to this please I’m currently on a crap hotspot cause I’ve no connection on my router yet 3 green lights
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Cameron Milne
(@Cam26Milne) reported
@SkyHelpTeam @SkySports Every episode of soccer AM from the very start on demand is what the nation needs to get us through this crap time, make it happen!!
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Paul Walmsley
(@PaulWalmsley18) reported
@SkyHelpTeam Thanks. Il call customer services as I can only get online via 4G which doesn’t allow me to carry out troubleshooting through the router.
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Chris Gregory
(@ChrisGregory9) reported
@SkyHelpTeam hi I keep getting call supposedly from BT open reach saying there is an issue with my router. My contact is with Sky, my internet is fine. I am not sure whether to trust these calls
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Vina Samantha
(@did_87) reported
@SkyUK getting really annoyed with how rubbish and slow the broadband has been in the last week. Trying to run Google classrooms for 3 kids home schooling and it either doesn't work or is so slow it kicks us off. Contracts up on 19th thinking of leaving
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David Shankland
(@shankers73) reported
@SkySports Was never the right thing to do and borderline obtuse for them to do so. Esp in the middle of a season of epic failure (Cup win or not)
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BULLITTCOLE
(@bullittcole) reported
@SkyUK could someone please explain that my partner was meant to get a call back from customer relations about money owed to me and my partner as weve taken u to court and u still cannot call us and give us back our money.
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Josh
(@JLyil) reported
@SkyHelpTeam @0Riek Or you could grow up and not be horse ****?
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Vina Samantha
(@did_87) reported
@SkyHelpTeam We had issues with the connection last week and they were sorted. But there is no issues now when we do a line check. But it's so slow and cuts out constantly. No good when we have 3 kids home schooling and I'm trying to teach remotely