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Sky Outage Report in Shepherds Bush, Greater London, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Shepherds Bush, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Shepherds Bush and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Shepherds Bush, Greater London, England 12/17/2025 10:50

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Shepherds Bush, Greater London, England

The most recent Sky outage reports came from the following cities: Hackney, Chingford, London, Southwark, Hounslow, City of Westminster, Wembley, Wandsworth, Croydon, Southall, Hammersmith, Harringay, Hampstead, Islington and Poplar.

Loading map, please wait...
City Problem Type Report Time
United KingdomHackney Internet
United KingdomChingford TV
United KingdomLondon Internet
United KingdomSouthwark Internet
United KingdomSouthwark Internet
United KingdomHounslow Wi-fi

Community Discussion

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Sky Issues Reports Near Shepherds Bush, England

Latest outage, problems and issue reports in Shepherds Bush and nearby locations:

  • Ian_W_Wright Ian Wright (@Ian_W_Wright) reported from Hackney, England

    @David_M_Watts @SkyUK @SkyHelpTeam So, so poor. It’s a wonder anyone has their services at all really.

  • gaishey Gaishey (@gaishey) reported from London, England

    I believe the ball went out however #var and #PremierLeague are now frantically sorting it so this never happens to Man Utd themselves in a game, and not surprisingly @SkySports haven’t done a Hawkeye type angle and only show the behind goal views which only prove so much

  • Ian_W_Wright Ian Wright (@Ian_W_Wright) reported from Hackney, England

    Apparently @SkyHelpTeam / @SkyUK can’t help. Here HOURS later still trying to access the chat feature. 🙄

  • BongersJohan johan.bongers@gmail.com (@BongersJohan) reported from Epsom and Ewell District, England

    @SkyUK I have followed every instruction to get Discovery+ and get to a screen that tells you to enter a number into your smart device but neither the discovery+ nor the Sky app gives me anywhere to enter this number. Please help

  • alyn1957 Alyn Burke (@alyn1957) reported from Hounslow, England

    @SkyHelpTeam my internet connection doesn't work, this is the 6th time this month. I can't get through to a human what can I do to sort it out?.

  • lastminutepete Peter McLoughlin (@lastminutepete) reported from Hillingdon, England

    Dear @NOWTVSport just been on the phone to a mate who’s got @SkySports Man U scored the winner at least 2 mins earlier on his telly than they did on mine. I respectfully suggest therefore that you change the name of your service to ‘THEN TV’, as ‘HISTORY CHANNEL’ is already taken

  • Ian_W_Wright Ian Wright (@Ian_W_Wright) reported from Hackney, England

    I know this is so dull but would be remarkable if I actually got @SkyHelpTeam / @SkyUK to actually respond to a customer complaint.

  • TellerMarie ⭐️Ashby⭐️ (@TellerMarie) reported from Bromley, England

    Oi @SkyUK fancy actually providing with any of your services today? Have had no internet (meaning my dad couldn’t work at all today) and the Sky Q and mini boxes keep freezing / disconnecting. Don’t refer me to your help page as I’ve done everything on there several times over.😡

  • jcreedy James Creedy (@jcreedy) reported from Stratford, England

    @SkyHelpTeam Could you also tell me why Good Food HD has been replaced by non-HD Food Network?

  • muttleyman Mike (@muttleyman) reported from Hounslow, England

    @SkyUK As an existing customer l won't recommend sky, as trying to contact sky is almost impossible.

  • harryfangfoss Harry Allen (@harryfangfoss) reported from Richmond, England

    @OpenreachHelp 24 hours have now passed and nobody from @SkyHelpTeam or @OpenreachHelp have given me any explanation or update as to why I still have no fibre broadband after our “installation” yesterday. Not to mention the material damage done to my property yesterday.

  • DubtricksGaming dubs (@DubtricksGaming) reported from Enfield Lock, England

    Try to cancel my broadband but can't be on the phone longer than 3 minutes because my sky mobile keeps cutting out @SkyHelpTeam @virginmedia

  • Ian_W_Wright Ian Wright (@Ian_W_Wright) reported from Hackney, England

    Maybe @SkyHelpTeam can help?

  • Phil_Swallow Phil Swallow (@Phil_Swallow) reported from Croydon, England

    @SkyHelpTeam Why is this? Why is the service being watered down from what it was?

  • Ian_W_Wright Ian Wright (@Ian_W_Wright) reported from Hackney, England

    Hi @SkyUK / @SkyHelpTeam - in the 5+ years I’ve used your ATROCIOUS service, not once has there been a period where it hasn’t been constantly painful, from clunky TV services to appallingly slow internet speeds despite being on the top package possible AND paying through the nose

  • Emilallard Emil Allard (@Emilallard) reported from Croydon, England

    @LouiseDeafAware @NOWTV NowTV are so behind with their service. No subs, no HD as standard on a paid subscription service (I mean come on @SkyUK it’s 2020), horrible user interface, and unskippable ads.

  • peeraditya23 Peer (@peeraditya23) reported from Poplar, England

    @comeonarsenal23 @SkySports Bro you still have the guts to even comment? You’re 15th in the league. Losing games left right and centre. You drag your glory days to somehow defend the shite performances over and over again. Every manager fails with you. SIT DOWN MATE.

  • theldntea Abi | The London Tea Blog (@theldntea) reported from Bromley, England

    Was due to have @SkyUK out today to upgrade our broadband, had to cancel due to covid in the house. This morning we have had 3 scam calls claiming to be sky from three different numbers. Is there a serious GDPR breach I need to be concerned about? @SkyHelpTeam

  • RandolphHam79 Randolph Ham (@RandolphHam79) reported from Hammersmith, England

    @SkyHelpTeam Seriously? Engineer only available on December 11? What the hell?? 🤬😠 But damn you are fast to invoice me £30 for the booking and now you tell me that I'll be without TV for 2 week's? I wonder if you will DISCOUNT THOSE 2 WEEKS FROM MY NEXT BILL. 🤬😠😠😠

  • jcreedy James Creedy (@jcreedy) reported from Stratford, England

    @SkyHelpTeam They have the same functionality in terms of planner management. You've just removed a service that I used to have, and want to charge me extra to get it back.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Bairn74 David Todd (@Bairn74) reported

    @SkySportsPL @SkySports Neville shouting for bookings for nothing challenges on city players but says nothing about the obviously fo uls on Liverpool players. He’s as bad a pundit as he was a player and a manager!!

  • BarryNotstirred Barry Griffiths (@BarryNotstirred) reported

    @SkyHelpTeam @flappg I have the same issue. Have sky broadband and main box and mini box are wired connections to the Internet. Main box is fine on all channels but on Sky Q mini box only the BT Sport channels freeze every few seconds. Can switch channels to sky sports and its fine.

  • AndyBrennanAVFC Andy Brennan (@AndyBrennanAVFC) reported

    Oh cool, gary neville being completely unbiased on liverpool commentary again. He was on for the united game vs Everton and said in that game he didn't want Everton to win. He just said he hopes Liverpool have a confidence problem. Seriously @SkySports you can't get anyone else?

  • harrychapps h (@harrychapps) reported

    @SkyHelpTeam It says there are no problems in my area but when I test my connection it says your test aren’t available at the moment.

  • mrhappy1875 Terry Griffin (@mrhappy1875) reported

    @SkyHelpTeam Sky TV down in Birmingham B90 area?

  • mummikins mummikins (@mummikins) reported

    @SkySportsPL @SkySports Sterling went down.. 🙄 Justice was done.

  • Vanessa14P VP (@Vanessa14P) reported

    @SkyHelpTeam Hi Sky, is there a problem with the broadband in the BR1 area as nothing is working!

  • SteveMally_1 Steve Mallard (@SteveMally_1) reported

    17 minutes for Martin Tyler to mention the Pickford/Van Dijk incident. Embarrassing @SkySports

  • CatrionaWalker1 Catriona Walker (@CatrionaWalker1) reported

    @SkyHelpTeam my internet is down in EN7 5RR

  • lineker_andrew Andrew Lineker (@lineker_andrew) reported

    @SkySportsPL @SkySports The talk about us loosing players at the back and struggling but city don’t have an excuse, they are just **** at the back!