Sky

Sky Outage Report in Shepherds Bush, Greater London, England

Some problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Shepherds Bush, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Shepherds Bush and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Shepherds Bush, Greater London, England 01/14/2026 20:10

January 14: Problems at Sky

Sky is having issues since 07:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (51%)

    Internet (51%)

  2. TV (27%)

    TV (27%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Shepherds Bush, Greater London, England

The most recent Sky outage reports came from the following cities: Hammersmith, City of Westminster, London, City of London, Croydon, Pinner, Southall, Harrow, Harringay, Hackney, Hampstead, Paddington, Islington, Southwark and Hounslow.

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City Problem Type Report Time
United KingdomHammersmith Internet
United KingdomCity of Westminster Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomCity of London Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Shepherds Bush, England

Latest outage, problems and issue reports in Shepherds Bush and nearby locations:

  • didikanyana MissDidi 🇷🇼 (@didikanyana) reported from Islington, England

    @SkyHelpTeam seems like there are connection issues in Islington N1 this has been happening all week.

  • redlee6963 lee duggan* (@redlee6963) reported from Croydon, England

    @SkySports @GNev2 is the reason I’m giving up my subscription why you got the idiot back is beyond me first class 🤡

  • COLFESeconomics COLFESeconomics (@COLFESeconomics) reported from London, England

    Yet another evening of interrupted internet from @SkyHelpTeam. Hope (yet another) engineer visit on Wednesday solves the problem; it’s only been 5 months after all....

  • davelomax D A V I D L O M A X (@davelomax) reported from Islington, England

    @SkyHelpTeam I see a number of people are reporting an outage in north London again. I am one of them. Instead of telling us all to check your service checker website, could you get someone to fix it? It was 7 hours last Tues. It would be great to be slightly quicker this time.

  • 7_Cannon Jimmy Cannon (@7_Cannon) reported from Islington, England

    @SkyHelpTeam Yes and it says service is operational however the internet has been dropping in and out all morning and a quick check of Twitter makes it pretty clear that many other people in Islington are having the same issue

  • StyleSeeLondon Tamir Davies (@StyleSeeLondon) reported from Borehamwood, England

    @SkyUK what is going on tonight with the signal! Tonight we’ve had loss of signal and complete loss of access to our sky Q multiple times. Is there a nationwide error as I know several people with the same error

  • Fifi_adams Fiona Adams (@Fifi_adams) reported from Richmond, England

    @SkyUK our tv/phone/broadband all down but we can’t find a number to call to check it out. We’re in TW11, London. Any news on fixing?

  • ChrisLabrey Chris Labrey (@ChrisLabrey) reported from Richmond, England

    @acday89 @SkyHelpTeam Yep. We’re down too.

  • CasKnight Casimir Knight (@CasKnight) reported from Camden Town, England

    Does anyone know if @SkySports have a red button service where you can watch Mourinho watching the game as @SpursOfficial win at Wembley today?

  • atkin_julie julie atkin (@atkin_julie) reported from Hackney, England

    @SkyUK fix my broadband

  • grdoangel Greg Ohm (@grdoangel) reported from Islington, England

    @SkyHelpTeam we have had no broadband service for at least an hour which has followed all day of dropped connection and last week on Tuesday. Please fix as we are both WFH needing internet.

  • SharronToor Sharron (@SharronToor) reported from Islington, England

    @SkyHelpTeam can you tell me when the broadband issue will be fixed in N19? It’s been over 2 hours since it’s been down! #skybroadband

  • MrsScreech Jess (@MrsScreech) reported from Hillingdon, England

    @SkyHelpTeam not happy being charged a £30 admin fee to re-contract with you. Can something be done about this please as I am a Diamond VIP customer?

  • VivianeMazin Viviane Mazin (@VivianeMazin) reported from Hackney, England

    @SkyHelpTeam The engineer visiting my flat last year asked me to call SKY and have it changed since everything else was ok. It's a terrible service for someone that's been with sky for 5 years. Looking for a change now.

  • sparkloaf26 the spark (@sparkloaf26) reported from Barnet, England

    @SkyHelpTeam On the phone for a long time we have the older sky q hub, I even have a old sky microfilter and it gives me only 15mgs streaming think it's broken

  • MonsantoManuel Manuel Monsanto (@MonsantoManuel) reported from Tottenham, England

    @SkyHelpTeam Hello Team. Internet broadband service is down at N41DS since 9.30am - Do you have an update?

  • ms_ansbro Ansbro (@ms_ansbro) reported from Hammersmith, England

    @SkyHelpTeam @LBHF really disappointed 5 months attempting to arrange access to the communal dish and no one in council or sky can help. £80 in phone calls. Today will be cancelling contract and asking for service charge to be amended as can’t use dish.

  • ChrisLabrey Chris Labrey (@ChrisLabrey) reported from Richmond, England

    @SkyHelpTeam Ran tests. We have no Internet so cannot get on line. It seems a wider issue for TW11 though

  • 7_Cannon Jimmy Cannon (@7_Cannon) reported from Islington, England

    @SkyHelpTeam No it says no issues listed Same as the last 2 times it went down this week and Twitter was flooded with sky broadband failures in Islington

  • BroganLouise95 Brogan-Louise (@BroganLouise95) reported from Islington, England

    @SkyHelpTeam fuming my sky has gone down as I work from home 😡😡😡

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • leproctectuer @leproctectuer (@leproctectuer) reported

    @SkySports to the best coverage team of all motor sports. Why did you pick Danica Patrick to be a co-host. This in my opinion is a disaster, she is a terrible commentator.

  • s_tait000 Sam Tangerine (@s_tait000) reported

    @SkyHelpTeam Fix the sound issue on the F1 you idiots

  • JoJoJes JES. 🏁✈⚽🌳🐳 (@JoJoJes) reported

    @SkyHelpTeam @MetropanFilm Pearl, there have been countless comments regarding this going back over the whole weekend and beyond. It is a #SkyGo issue not a customer issue. It makes watching the F1 channel extremely frustrating!

  • PaulJoseBrain Quo Vadis. (@PaulJoseBrain) reported

    @SkyHelpTeam Thanks for the phon call you promised Friday .. great customer care hopefully you recorded our phone conversation just to confirm this message is correct ⏱

  • bnnktnn bnnktnn (@bnnktnn) reported

    @SkySports dear friends everything is very expensive here, inflation is very high can you help me i am looking for a job but i can't find it i have no money i have bills to pay and i need clothes sir please help

  • tcmeuk TCMEUK (@tcmeuk) reported

    @MarcusTT16 @SkyHelpTeam watch on the main event channel - not the F1 channel -fixes the issue (its the workday advert that delays the audio )

  • justheretostayy Celi | 💙💛 HAAS LETS GO 🤍 (@justheretostayy) reported

    Why do stars never answer the questions in full sentences ?! It’s so annoying I swear 😫 #Formula1 #skysports

  • Matt_S_1982 Matt ♿️ (@Matt_S_1982) reported

    @SkySports Diamond encrusted Dame Edna Everage glasses, never saw that being a thing.

  • tcmeuk TCMEUK (@tcmeuk) reported

    @MikeFPhotos @SkyHelpTeam watch on the main event channel - not the F1 channel -fixes the issue (its the workday advert that delays the audio )

  • DavidHu90497109 Dave 'The Save' Hunter (@DavidHu90497109) reported

    @RothmansYears Ah skysports, a load of **** nowadays