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Sky Outage Report in Shepherds Bush, Greater London, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Shepherds Bush, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Shepherds Bush and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Shepherds Bush, Greater London, England 11/23/2025 15:15

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Shepherds Bush, Greater London, England

The most recent Sky outage reports came from the following cities: London, Hounslow, Kensington, Hammersmith, Sutton, Hackney, Southwark, Harringay, City of Westminster, Newham, Ruislip, Paddington, Wembley, Weybridge and Poplar.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomHounslow Internet
United KingdomKensington TV
United KingdomLondon Wi-fi
United KingdomHammersmith Internet
United KingdomSutton Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Shepherds Bush, England

Latest outage, problems and issue reports in Shepherds Bush and nearby locations:

  • gardencourtman Jonathan Fenster (@gardencourtman) reported from Harrow Weald, England

    @SkySportsPL @SkySports Why wasn’t Sharp getting a red card for raking his studs down the ankle of Schar

  • claireleonePR Claire Foster FCIPR 💙 (@claireleonePR) reported from Camberwell, England

    @SkyHelpTeam hi, is there still a broadband problem in se21? I have had intermittent connections every couple of minutes since Friday. I can’t work, I’ve used all my phone data, not enough connection for Netflix or Disney Plus. Can you help please? Thank you

  • MilesBlumsom Miles Blumsom (@MilesBlumsom) reported from Bushey Heath, England

    Anyone else having problems with the @SkySports commentary on the Spurs game? Commentators are ahead of the picture

  • Lewoodman Lisa Woodman (@Lewoodman) reported from Merton, England

    @SkyHelpTeam constant connection issues in CR4 is there an internet / broadband issue today?

  • yusTHFC YUS (@yusTHFC) reported from Walthamstow, England

    @Lol_Yiddo @SkySports Thought it was just me lool they having problems apparently

  • jackjctaylor Jack Taylor (@jackjctaylor) reported from Islington, England

    @SkyUK I can’t get my online account working, I just get an error when logging into my account online and on my app. Can someone help?

  • dannywatty Daniel Watkins (@dannywatty) reported from Tottenham, England

    @SkyHelpTeam just moved flat and waiting for installation as a new customer for broadband and a tv package and have to wait 3 weeks for this. I know we’re in a lockdown but can anything be done in meantime as working from home with no internet is tough?!

  • Lewoodman Lisa Woodman (@Lewoodman) reported from Merton, England

    @SkyHelpTeam @Jimmy74923391 London in general I agree with, I’m Morden and it’s been severely cutting and I upgraded to superfast a few months ago! All trouble shooting tried. Sky needs to now investigate.

  • sabin_mark Mark Sabin (@sabin_mark) reported from Bromley, England

    @SkySports tell Wayne Mardle to pipe down a bit, he doesn’t build the excitement during a match ... he just chirps nonsense

  • Paulaha21043676 Paula hammond (@Paulaha21043676) reported from Lambeth, England

    @SkyHelpTeam I was just wondering if you could help me.i have had a land line phone.for 2 months now but I have not received my land line telephone number. Thank you

  • VialliChelseaFC Vialli's Chelsea FC (@VialliChelseaFC) reported from Bromley, England

    @thealmightyquin @SkySports I think we have a lot of possession, slow build up play but no real end product....

  • VialliChelseaFC Vialli's Chelsea FC (@VialliChelseaFC) reported from Bromley, England

    @TheScore01 @PaulInce @SkySports I just have this feeling Lampard will ignore the call and stick with who he knows. It’s no disgrace to bring someone in as a sounding board but the wider issue of his reluctance could be his downfall....just don’t feel Morris cuts it as an assistant at this level.

  • BelsMoore Belinda Moore (@BelsMoore) reported from Merton, England

    @SkyHelpTeam Ok will try that - network connection back now no satellite signal reactiving box for 20th time,

  • Shims_g Glyn Shimell (@Shims_g) reported from Bromley, England

    @virginmedia your customer process to report a deceased account holder to cancel services is an absolute shambles, been on hold for 2 hours, no links on your website to do it. Thank god I’m with @SkyUK

  • VialliChelseaFC Vialli's Chelsea FC (@VialliChelseaFC) reported from Bromley, England

    @thealmightyquin @SkySports Same against Man City - 3-0 down at half time and no changes. Frustrating to be honest

  • stanleymotown Stanley Motown (@stanleymotown) reported from London, England

    @SkyHelpTeam No, streaming to my TV, phone has two bars WiFi signal, TV has no internet connection - 6ft away, check internet settings on TV tells me it’s connected then not then is then not

  • SnoWhiteSally Sally (@SnoWhiteSally) reported from Barnet, England

    Is anyone else in #barnet having issues with @SkyUK tonight? I just want to watch shitty tv to take my mind off of the #nationallockdown

  • richard07023467 richard patrick (@richard07023467) reported from West Molesey, England

    @SkySports In Full Support of Kick it out , Will never support BLM !

  • BelsMoore Belinda Moore (@BelsMoore) reported from Merton, England

    @SkyHelpTeam Main box keeps losing network connection assume that is why mini box keeps disconnecting. Mini box multiple reasons, no connection, lost Sky Q box, no sat signal. New router but everything else - phones, laptops, iPads all connected and holding connection.

  • BelsMoore Belinda Moore (@BelsMoore) reported from Merton, England

    @SkyHelpTeam Don’t understand. Engineer has arrive but says not allowed in the house bit you sent me a video yesterday explaining how to have a visit safely. Router/Sky Q mini box problem. Waited 10 days for engineer. Family of 6 inc 4 kids off school. Need Sky to work!

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • tom20_mu tom (@tom20_mu) reported

    @FlexUTD He’s making jokes about clothing in his review while making out he’s mad. All for content and doesn’t really care. Part of the Reason why talkshite and skysports have gone down the pan.

  • 3balders69 Mark Baldwin (@3balders69) reported

    Why would anyone listen to a complete (fan?) Nobody on @SkySports @SkySportsNews ..... Could just go down the pub to hear some clown talking shite .....oe even wait until the match!! #fananalyst

  • craruss Craruss (@craruss) reported

    @SkyHelpTeam we need help! The scammers have potentially moved my mums number to another network. What is stopping them hacking into her online banking? She is 69 years old and does not need this stress!

  • tejrogers Tom Rogers 👻 (@tejrogers) reported

    @SkySports your tennis streams are half broken, I want to watch Louis Armstrong arena and you have Grandstand on there instead

  • AimehhGoesRawr Amie 🌸been to japan!🌸 (@AimehhGoesRawr) reported

    @SkyHelpTeam hi, We switched from sky Q to stream after moving to an apartment that wasn't compatible with Q. When changing our contract we went down a tier with disney+. I've just tried to log in for the first time since making the change and its telling me to restart my sub?

  • rwl140172 Robbie Leatherbarrow (@rwl140172) reported

    @WoodyFuts @Lea_EFC @SkySports The fact spurs are in it yet arguably smaller than everton and villa or more to the point not bigger Chelsea and city not in the argument until oil money. Worse thing is these clubs have listened to it and now believe this hype which causes the issue

  • ElMiguinho Migue (@ElMiguinho) reported

    @SkyHelpTeam why do I have to constantly log into everything all the time on Sky Glass? One month in and I am fed up with this utter rubbish. Interface crap, usability crap. The whole thing crap.

  • johnnowongo john wharton (@johnnowongo) reported

    @SkyHelpTeam Hi guys , could you please help me I am getting several calls from your company lately but despite me requesting that my number is removed from the list I still get intrusive calls

  • davegable David Gable (@davegable) reported

    Has anyone else noticed the downward change in @SkyUK customer service, what should be a simple answer and resolve has now snowballed into a complaint to the ICO & MPAS. I will be moving away from Sky as soon as my contracts expire, luckily I don’t need sky to tell me when!

  • themkjones Jonesy (@themkjones) reported

    @SkyUK @SkyUK and here we are months later and it’s still not resolved. I said I was skeptical on it getting resolved and I was proved right. No person you can actually have a conversation with to resolve the issue. I’m now paying for two phone contracts when I only have one! Awful