Sky Outage Report in Shepherds Bush, Greater London, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Shepherds Bush, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Shepherds Bush and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (15%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Shepherds Bush, Greater London, England
The most recent Sky outage reports came from the following cities: London, Poplar, Hammersmith, Wandsworth, City of Westminster, Hackney, Camden Town, Southwark, Harrow, Croydon, Northolt, City of London, Wood Green, Surbiton and Tower Hamlets.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
TV | |
| London |
Internet | |
| Poplar |
TV | |
| Hammersmith |
Internet | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Sky Issues Reports Near Shepherds Bush, England
Latest outage, problems and issue reports in Shepherds Bush and nearby locations:
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Nick
(@ChaoticSavageXX) reported
from
Hounslow, England
@SkyHelpTeam excellent work, #Sky - fibre broadband goes down one hour after I finish work to start 4 days off!!! Always the same!
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Nicole Bennett
(@NicoleBennett88) reported
from
Walthamstow, England
@SkyUK giving me absolutely terrible customer service... all i want is better internet connection and they cannot fulfil the speed we should try and get and are telling me i have to pay to leave them!!! Ridiculous!! Not happy virgin media calls...!!!
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James Fountaine
(@Dr_JM_Fountaine) reported
from
West Molesey, England
@SkyUK how can justify a premium phone line for cancelling your subscription with at least a 15 mins for a customer of nearly 20 years and you still can't call back or do it online.
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chris summers
(@ratman97) reported
from
Bromley, England
@SkyHelpTeam my wife has a new iPhone XR. We reset the password last night but she hasn’t been able to log in to her emails and the phone hasn’t downloaded any since 7am this morning. I’ve checked all the settings I can think of. Help!
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Bilal Mahmood
(@bilal_labour) reported
from
Walthamstow, England
@SkyUK we signed up based on everyone telling us how great your customer service is 1. You chased me repeatedly to confirm installation date. 2. My wife takes a day to stay at home. 3.Your team arrive to tell us they need another team to install it that day 1/2
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Sala
(@Salajayne) reported
from
Borehamwood, England
@SkyHelpTeam bloody ridiculas I've spent litterally hours on your FB trying to sort out a constant problem that's even effecting the movie channels now... You sent engineer to me Friday but problem isn't solved yet you expect me to pay for engineer and for my sky ..
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Ian ‘Sledge’ Humphreys
(@elsledge1968) reported
from
Camberwell, England
@SkySports guys, what on earth are you doing with Ramon Calderon on television, this guy is the biggest idiot in Spain and not good for Sky
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Bex Mason
(@Becsmas) reported
from
Eltham, England
@SkyUK after 11 years of your TV service I will be ending on July 26. Your business model is out of date; tying people into a long term overpriced contract for broadcast media via proprietary hardware will soon go the way of video rentals. #Netflix has the model for TV’s future
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JONES SOARES
(@jonessoares) reported
from
East Ham, England
@SkyHelpTeam please, help me with this one. Every single night at 2:45am my broadband stop to work and doesn’t come back until 6am. This is happening for the past 2 weeks and it’s quite annoying since I use a lot during this period.
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Lisa Joyce
(@lisajoyce33) reported
from
Camberwell, England
@SkyUK can someone help as we are trying for the last 2 months to connect to sky broadband and now the by engineer can’t reach with his ladder!!
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Lisa Joyce
(@lisajoyce33) reported
from
Camberwell, England
@SkyUK we left virgin to join sky and we have had nothing but hassle, we have used all our mobile data waiting for you to connect us, this is terrible service!
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ローーーレンスエヴァンス
(@LawrenceEvans11) reported
from
Bromley, England
@SkyHelpTeam Hello, we've been without internet since Saturday and were told that it would be within three working days, and today we've been told it's five, and that there's no way Sky can get any time frame information from Openreach. Pretty poor service guys...
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Ian Freeman
(@ianfreeman) reported
from
Lambeth, England
@SkyHelpTeam OK thanks. It would be better to address it to us by name rather than "Dear Customer", which is normally a sure sign of a dodgy email. Gmail sent it straight to my junk folder.
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Woodsy
(@chriswoods84) reported
from
Ealing, England
@ChalfontStRob @mikebarthere @Shieldsy82 @virginmedia @SkyHelpTeam Yes I am. Still not working and virgin aren't being helpful at all
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Vinay Chhana
(@chhazeau) reported
from
Poplar, England
@SkyHelpTeam Thanks, I'm very aware it did not address my question so am now speaking to a customer service rep
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Umer Farooq
(@FarooqUmer) reported
from
Kingston upon Thames, England
@aaliaaaliya If you can't see cricket in your hotel it means you are not staying in a four or five-star hotel who have @SkySports Secondly @ECB_cricket &local Cricket counties provide support at the grass root level to promote cricket.Locals do take an interest in their team but are not crazy
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Vinay Chhana
(@chhazeau) reported
from
Poplar, England
Have paid £34.50 just to speak to a customer service assistant @SkyHelpTeam about an account which was meant to be closed. No email address for me to address the issue. Horrendous, quite frankly.
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Frances
(@Frances69992546) reported
from
Bromley, England
@SkyHelpTeam @SkyHelpTeam hi, I wonder if you can help.I have been sent a message to say a sky engineer is visiting me between 8-10 on 16/7. An engineer come out a week ago and solved my issues. I do not need an engineer tomorrow. Can you please cancel this appointment.
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♛ Tamsin Rose ♛
(@tamsincallan) reported
from
Camden Town, England
@SkyUK my viewing card is messed up I need a new one and your automated phone service is crap
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Mazi Pita®️ 🇳🇬🇬🇧
(@Mazipita) reported
from
Borehamwood, England
@SkyHelpTeam I have done this. I was on the phone to resolve this 2 days ago with someone from your office and I was told to reset my router. The problem started again.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Dave
(@LfcDaverob) reported
Skysports boxing wow bad bad result that the referees must be pissed him in the black shorts won that no questions asked joke
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Trevor Lloyd
(@Trevorlloyd92) reported
Well I hope @SkySports rip into these two sides the way they did Spurs last weekend. This has been a pile of garbage.
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Piercey
(@Piercey1979) reported
@EHOinExile @virginmedia @SkySports I'm hearing people on Sky and other suppliers do not have the same problem. If its not sorted quickly, I'll be doing the same.
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keith
(@Top_Gooner68) reported
@SkySportsPL @SkySports Nope Rashford goes down to easy
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Matt Wallis
(@MattWallis25) reported
We need to keep tweeting @virginmedia @SkySports @EddieHearn to fix the shocking coverage, we can’t let them gloss over it, sort it out #JoshuaPulev
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Lauren ☔️
(@laurenrankin_) reported
@SkyHelpTeam Well there clearly is issues or there wouldn’t be hundreds of people complaining on here? Both sky and virgin customers.
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Robbie Hendry
(@HendryRobbie) reported
@virginmedia @SkySports @SkySports sort the stream for **** sake man
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Aaron Palmer
(@boldpalmer) reported
@SkySports sort it out terrible picture on the boxing especially at £26 😡😡
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emma perry
(@emmafifema) reported
@SkySports Purchased in HD and the picture quality is absolutely terrible, £26 for boxing I can barely watch!?!
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trev shan
(@trevshan14) reported
@SkySportsPL @SkySports Most boring Manchester derby for years - not even a really bad tackle after 60 minutes 😴