Sky Outage Report in Shepherds Bush, Greater London, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Shepherds Bush, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Shepherds Bush and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (15%)
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Wi-fi (14%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Shepherds Bush, Greater London, England
The most recent Sky outage reports came from the following cities: Tower Hamlets, London, Hammersmith, Harringay, Chingford, Croydon, Hackney, Ealing, Southwark, Hounslow, Kensington, Sutton, City of Westminster, Newham and Ruislip.
| City | Problem Type | Report Time |
|---|---|---|
 Tower Hamlets |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Hammersmith |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Sky Issues Reports Near Shepherds Bush, England
Latest outage, problems and issue reports in Shepherds Bush and nearby locations:
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Benjamin Owens
(@OwensBenjamin) reported
from
Hammersmith, England
@VodafoneUK so after 40 mins your team hang up without answering! @SkyUK @SkyHelpTeam @virginmedia @TalkTalk @EE any chance guys fancy a new broadband customer cause struggling to even leave Vodafone before we move!
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Terri
(@Rex_Comms) reported
from
London, England
Oh dear. most of Sky’s broadband customers (including me) have had no service for the past three hours yet they’re posting ‘happy monday’ @SkyHelpTeam #SkyFail
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Roger Bearpark
(@RogerBearpark) reported
from
Hillingdon, England
@SkyHelpTeam This isn't a good start. Have now been waiting four days for our customer support. All we get told is to call back when you're less busy.
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Marc Trainis
(@MarcSpurs) reported
from
Barnet, England
@harwood_steve @SpursOfficial @FA @SkySports If I’m watching a game on Sky don’t watch any of the build anymore or that shite show Soccer Saturday.. they are so bad .. even the presenter yesterday insinuating Son getting off lightly as he only misses 3 games, Gomes misses many more.. do these guys listen to themselves
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william benstock
(@will6310) reported
from
East Ham, England
@SkyHelpTeam my Nan has been a customer for 25 years and today a engineer didn't have the decently to turn up. Disgusting treatment to a loyal customer. My Nan will be leaving asap
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Alice
(@Aliceliveing_) reported
from
Hammersmith, England
Gee wizz, @skyUK is a shocker of a provider. Our internet and TV is constantly down!!! 🤬
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Paul
(@Pauljar58453395) reported
from
Hounslow, England
VAR is a shambles. Football needs to look at other sports for help. This is ruining the game we love. #notovar #WATCHE #SkySports
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Mrs_TKC
(@Mrs_TKC) reported
from
Walthamstow, England
@GoodFoodChannel @food_network_ @FoodNetwork_UK @SkyHelpTeam @BDA_Deaf Im still waiting. Xmas is around the corner, it’s bad enough not havin subtitles for Xmas cookery programmes. But those programmes were once on @GoodFoodChannel it had subtitles without fails esp throughout the Xmas season. @BritishSignBSL, subtitles is much needed for the deafs!
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Jack Rowley
(@JackJrowley83) reported
from
Paddington, England
@talkSPORT and @SkySports making a non story into a story, regarding the sterling/Gomez spat. Get ******** over it. No one cares 😴✊🏻😴✊🏻😴
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Daisy McAndrew
(@daisymcandrew) reported
from
Brentford, England
@Fraggle_D6 @afneil @SkyUK @BTCare Make sure you log a formal complaint and get compensation for every day of no service. Good luck!
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Neil Edwards CQ
(@nlpedwards) reported
from
Richmond, England
@virginmedia so, having been on hold for 25 minutes, then cut off, called back on hold for a further 15 minutes... cut off again. Your customer service is atrocious... I can hear @SkyHelpTeam beckoning... they were crap, but they were never this shit.
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Gareth Thompson
(@gareth78t) reported
from
Hillingdon, England
@NovemberHoney1 @Apple @SamsungMobile @EE @SkyUK @VodafoneGroup I try not to be in fairness depends how much time I’ve got on my hands lol and I have more than one phone so work phone tends to get used during the day mostly but if I’m somewhere with low signal battery dies well quick.
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Edward Baran
(@edward_baran) reported
from
Kensington, England
@daisymcandrew @SkyUK Whatever you do, do not go to @virginmedia . Totally unreliable broadband and worse customer service
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Paul Brown
(@Browniethered) reported
from
Hounslow, England
@SkyHelpTeam Why do I have to call to cancel Sky Movies! And there’s a 20 minute waiting time absolute Joke!!!
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william benstock
(@will6310) reported
from
East Ham, England
@SkyHelpTeam absolutely disgusting service sky engineer phoned me today saying she would be here between 12pm and 3pm no one has turned up. It's my nans account her boxes are working just emails from sky saying incomplete setup. Gd bye sky
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Mirella
(@Mirella2401) reported
from
Poplar, England
.@SkyUK as always bad service from you someone promised to get back to me by the latest on Friday night told me to bear with them...monday ....still haven’t heard from you!!!
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Lauren Greene
(@laurengreene2) reported
from
Merton, England
@SkyHelpTeam I really enjoy it when you organise an engineer to install a TV who then never turns up, consequently leaving someone waiting in all day for them...
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Mark 🌈🏳️🌈
(@markselondon) reported
from
Eltham, England
I give up on @SkyHelpTeam most of the UK are having issues with sky broadband and yet sky are saying there are no issues. Time to find another provider and been on hold to customer services for 45mins.
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Sheree
(@Sheree_Kirby) reported
from
London, England
@SkyHelpTeam I'm really not happy with the customer service I've been receiving. I have downsized my package no longer having multi-room Sky Q and was told I would be sent packaging to return that box. It has never been sent to me and this morning I receive this text (1/2)
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Terri
(@Rex_Comms) reported
from
London, England
@SkyHelpTeam @anniekday1 And this doesn’t work because I tried it myself before finding out there’s a nationwide problem!
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Neil
(@nad2008) reported
@SkyHelpTeam Hi Lainy, not to be rude, I've attempted to activate it on Saturday, as can be seen in my various tweets. It's still not activated.
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NS619
(@NS6191) reported
@SkyHelpTeam Sky Q box showing no signal for well over a week now, tried the 0, 0, 1 thing as described online with the SCR settings, nothing has changed. What else can I try?
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GuavV2
(@Bradley48440529) reported
@RBazoerofficial @SkyHelpTeam Fairs 50 ping isn’t the problem u right
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Andy
(@AndyFultonCoach) reported
@SkyHelpTeam We have been informed its an outage with your app stating it'll be fixed in a couple of hours (since thursday) and @OpenreachHelp are dealing with it. As you are not able to provide a service or update when it will be resolved where do we stand with our BB contract?
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☃ #MFAM
(@SnowmanBITW) reported
@SkyHelpTeam There is a fault and a engineer is coming tomorrow. However on my account it covers engineer costs yet I'm being charged. Also nothing to help me with my 2 days of no work. Potentially half of tomorrow morning.
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sarah writes n draws
(@sarahwrites__) reported
@SkyHelpTeam Hey Sky - I'm in London E1 and I've had no Internet in my flat since Wednesday 16th Feb (almost 2 weeks!) And no update from sky to let me know what's happening. Please help! Say something, anything!
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Keif
(@keif) reported
@SkyHelpTeam The reason my account broke, and I worked it out for myself is I reset the password using chromes auto-suggested password. This then meant I could never log in again
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Steve werrell
(@Stevewerrell5) reported
@Heightzz1 @Pete_Js @SkySports Think your argument is totally flawed. Kepa was crap today and mendy was excellent. If it wasn't for mendy chelsea wouldn't have even got to penalties. I support LFC and think mendy should have stayed on. It's hard to think he wouldn't have saved at least one
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Peter Baldwin
(@peterbaldwin82) reported
from
Glasgow, Scotland
@SkyHelpTeam Good afternoon help team, is there a number I can call to speak to someone regarding my account please?
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John PP Hunt
(@jpph10) reported
@OpenreachHelp My broadband router was installed a while ago but too low & needs to be moved so I can fit a fridge freezer. and been stalled without reason. It is a simple £65 job from @SkyUK I am told the service is currently unavailable. If so Why? When can it be done? Thanks.