Sky Outage Report in Shepherds Bush, Greater London, England
No problems detected
If you are having issues, please submit a report below.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Shepherds Bush, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Shepherds Bush and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
-
Internet (61%)
-
TV (15%)
-
Wi-fi (13%)
-
Total Blackout (6%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Shepherds Bush, Greater London, England
The most recent Sky outage reports came from the following cities: Hammersmith, City of London, London, Southwark, Wembley, Hackney, Brentford, Wandsworth, Fulham, Woodford Green, Poplar, Barnet, Greater London, Hounslow and Croydon.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith |
Internet | |
| City of London |
Internet | |
| London |
Wi-fi | |
| Hammersmith |
Internet | |
| Southwark |
Internet | |
| Wembley |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Shepherds Bush, England
Latest outage, problems and issue reports in Shepherds Bush and nearby locations:
-
Christopher Golds
(@chrisgolds) reported
from
Lambeth, England
@tonyprod77 @jimwaterson @marcio_delgado @SkyUK @ThreeUK @EE and never looked back. @ThreeUK was so poor I could sometimes barely send a tweet due to lack of signal. 🙄
-
Anna Fergusson
(@FeistyFifties23) reported
from
Kensington, England
@SkyHelpTeam I am having problems with my set top box in that it does not have internet connection.
-
Mark 🌈🏳️🌈
(@markselondon) reported
from
Eltham, England
@SkyHelpTeam Hi, when do I receive my packages to return my sky q box and mini box. I’m not getting any help from sky and if I’m billed for the non-return sky equipment I will refuse to pay.
-
Alan Back
(@ARBack1) reported
from
Richmond, England
@WillGreenwood @matt9dawson @lionsofficial @SkySports I was there for the Durban test. Never forgotten
-
eric is qaranstreaming 🇨🇦🇵🇹🏴
(@EricFC_ttv) reported
from
Camberwell, England
@SkySports how about you get the rights for the Belarusian league. We all miss football this would help!!
-
Peps
(@peps133) reported
from
Tottenham, England
@SkyUK nowhere if offering a collect+ service as we are all staying at home Please advise how to get box back to you as don’t want to be charged Thanks
-
Faraz
(@faraznaqvi82) reported
from
Barnet, England
Thanks to @SkyUK for pausing @SkySports and looking after customers during the lockdown. Great customer service.
-
Albert
(@Albereit) reported
from
Walthamstow, England
Imposible to contact #sky on any form, not even putting us on waiting list. They only respond on twitter to say "call by phone", which is impossible mission. in two days we will loose our internet connection because of @SkyUK poor customer service. We need a solution!
-
Mark 🌈🏳️🌈
(@markselondon) reported
from
Lambeth, England
@SkyHelpTeam hi, my sky subscription ends today and I haven’t received any packages to send back my QBox and mini QBox. I don’t want to be charged for keeping them can someone help please.
-
Jonathan
(@mrjonnyrimmer) reported
from
Wandsworth, England
@SkyUK I appreciate there are plenty of more serious issues afoot, but attempting to remove an expensive package from my subscription is impossible if you insist I have to call. When I do you advise you can’t take my call. Blatant attempt to trap customers ... pls resolve
-
Philip Collins
(@PhilipCollins24) reported
from
Richmond, England
@barbedquill @WillGreenwood @matt9dawson @lionsofficial @SkySports Good point. Never noticed that before.
-
Mark Ellerington
(@MrLuxuryYacht) reported
from
Harrow Weald, England
@SkyHelpTeam I have just received notification of my next bill since changing my package and it is a lot more than I was advised it would be during the call. Also the future bill amounts are more than advised. Please contact me to sort or else just cancel my whole subscription.
-
Albert
(@Albereit) reported
from
Walthamstow, England
So this is how @SkyUK and @virginmedia let key workers down. @SkyUK ignoring all phone calls from those who they call "key workers" and claim to support them. Two days calling them to stop the #cancelation of a contract since @virginmedia unable to make the installation.
-
Marcus Weedon
(@MarcusWeedon) reported
from
Harrow Weald, England
Footballers to be asked to take pay cuts is utterly ridiculous, why do football clubs treat them so differently to normal employees of any business. Put money on it that they didn’t ask their other staff to take a cut! Furlough them like everyone else #bbcsport #skysports
-
Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Hammersmith, England
Screw you @SkyUK and your insufferably shit internet connection. Screw. You.
-
scott
(@scottherne01) reported
from
Hounslow, England
@SkyUK if someone doesn’t call I will cancel my direct debit. Conking people and making impossible to speak to someone!!
-
Christopher A. Hamer
(@chrisahamer) reported
from
Kingston upon Thames, England
@_alexwalton @SkyHelpTeam Great customer service there, especially as cutting people off during the COVID 19 outbreak seems terribly sensible.
-
Lele..
(@lele_loveslife) reported
from
Hackney, England
@SkyHelpTeam having extreme connection issues. Currently working from home and unable to access any system
-
Vik Thapar
(@vikthapar) reported
from
Rickmansworth, England
@SkyUK sent an email over week ago to cancel my sky but no response. Any idea how long do I have to wait and can I cancel my direct debit.
-
Ken Smart
(@ken_smart) reported
from
Bromley, England
@SkyHelpTeam interested in service quality in BR2 very intermittent.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
Reaper
(@The_Reaper2008) reported
@SkyHelpTeam Oh really, and how will a website tell me when the internet is back up when it’s a nationwide outage and all your staff can’t be reached over the phone, mainly because they have been sent home just like last years lockdown. When will the internet be back up and running?
-
Peter Tyrrell
(@Pjtyrrell82) reported
@SkyHelpTeam Would be nice to have a Q mini box that didn't lose connection every 5 minutes. Terrible system.
-
Roger Lane
(@RogerLa63835713) reported
@SkyHelpTeam unable to connect tv to broadband in BA3 and online help doesn’t solve the issue can someone please get in touch to resolve the issue. Thanks.
-
Andy W
(@AndyW606) reported
@SkyHelpTeam I have received really good service this week twice from your telephone advisors, and my faulty box was replaced within 15 hours - just wanted to say thank you :)) Really rather impressed !
-
(@r3n 🏴🇪🇺
(@Ind3pendent7) reported
@SkyHelpTeam Will someone just cancel it please anyone I’m about to fkn cry!!
-
mark mccaffer
(@jaffamccaffer) reported
@SkyHelpTeam I've had no satellite signal all day, I've twice all the trouble shooting but nothing works, won't even load up the TV guide. Can't get an engineer out until mid Feb. Please help.
-
LauraGe
(@lauragsofficial) reported
Hey everyone, if you're looking for a reliable, fast, and customer friendly company to have your broadband with - DO NOT CHOOSE @SkyUK !
-
Fiona Marsh
(@FionaMarsh76) reported
@SkyHelpTeam Nothing to help me record the call just how to record an email!
-
stephanie
(@Leverage1) reported
@SkyHelpTeam I dont have a router with sky? Im waiting on a new sky tv box, it would take me more than a few minutes to take a tv off the wall and get the old sky tv box to give to dpd at the time of delivery. Can you help to get this parcel resent to me or do i need to phone yet again?
-
JCproduction 💙
(@JCproduction415) reported
@SkyHelpTeam we had the shield settings all changed ect spent a hour on the phone with the tech team going through every setting, new router sent out that also didnt work then told that other people had the probelm and they needed to fix it with a update. I've tried differnt sockets in hous