Sky Outage Report in Shepherds Bush, Greater London, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Shepherds Bush, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Shepherds Bush and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 13: Problems at Sky
Sky is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Shepherds Bush, Greater London, England
The most recent Sky outage reports came from the following cities: London, Southwark, Croydon, Woodford Green, Hammersmith, Wandsworth, Stanmore, City of London, Uxbridge, Hackney, Kensington, Tower Hamlets, Harringay, Wembley and Rickmansworth.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| Southwark |
Internet | |
| Southwark |
Internet | |
| Croydon |
TV | |
| London |
Internet | |
| Southwark |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Shepherds Bush, England
Latest outage, problems and issue reports in Shepherds Bush and nearby locations:
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Ben Burrows
(@benburrows) reported
from
Richmond, England
@SkySports pretty awful move to stop the broadcast of the @BLACKCAPS vs @windiescricket before the match finished! Was not able to watch the end of the gamw. Shame!!!🤯
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Adam Savage 🦁
(@AdamSavage) reported
from
City of London, England
Regardless of whether you watch the show or not, I'm wearing a wig that looks like a demented peacock in this one so you'd be a bloody idiot to miss it... 😁 #FirstHour @GinxTV @SkyUK ch433, 9PM BST 👊
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badzilla
(@badzillacouk) reported
from
Hammersmith, England
Sky broadband has been down for Hammersmith and Fulham since 10:20 yet no update since 12:00 and no eta on repair fix. Utterly pathetic @SkyHelpTeam - Will be moving suppliers on Monday. Had enough.
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Lori Zakariyya King
(@zkthepoet) reported
from
Poplar, England
I always have an easy experience dealing with @SkyUK, but today I’ve been given the runaround for 45 mins on the customer services line. A billing issue that I was assured was resolved last month is still causing wastage of this much time. Nobody willing to step in & apologise 😞
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Niall McGarry
(@BarcaWomble) reported
from
Kingston upon Thames, England
@SkyUK Shocking service by Sky. My dad’s had to waste 2 days off work waiting in. First they sent the wrong engineer, (DTH I/o MDU), profuse apologies. The next week they again sent the wrong engineer!!!!. We’re sorry but we can’t come for 2 weeks. Worst customer service ever!!!
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dhuncho | on bouge ™
(@asapdaph) reported
from
Barnet, England
@SkyUK fix your broadband speed
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dhuncho | on bouge ™
(@asapdaph) reported
from
Barnet, England
@SkyUK I actually don’t want to hear it, because we upgraded to fibre optic to receive piss poor internet
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Brenton O'Callaghan
(@callaghan001) reported
from
Hillingdon, England
Dear @SkyUK please fix the lack of #pip on iPad (minimizing the video you're watching so you can use other apps while still continuing to watch) - it's incredibly frustrating not to have this feature!
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Chris Tate
(@tatey1965) reported
from
Wandsworth, England
@hectormcn @railroaddrunk @BenGilesRL @therealsteavis @SkySports @SkySportsRL And the worst thing ever is loss of funding cos participation levels have dropped - ie less potential viewers
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Chris Tate
(@tatey1965) reported
from
Wandsworth, England
@hectormcn @railroaddrunk @BenGilesRL @therealsteavis @SkySports @SkySportsRL Fat Nige did a really really shit deal last time around and Barwick - utterly uselesa
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Shameema Yousuf MBACP MBPsS CMPC HCPC
(@Empower2Perform) reported
from
Wandsworth, England
@SkyHelpTeam This does not seem to be the case in SW17. We’ve lost network about 20mins ago. Please advise
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Jason Summers
(@Jase_79) reported
from
East Ham, England
Was just asked if I could recommend @SkyUK internet I couldn’t say no quick enough. Worst service I have ever had.
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Steve
(@stevetom110) reported
from
Eltham, England
@SkyHelpTeam bad bad show got new skyQ today after 5 week wait, 5hours later skyQ NOT WORKING, not happy BAD very BAD😡😡😡😡
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Mark Roche Photography
(@MarkRochePhoto1) reported
from
Barnet, England
@MCSnapper2 @SkyUK Sorry lady just seen your tweet. I think your right too I have to cut mine down..
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Debra Lewis
(@lewis19debbie) reported
from
Islington, England
@SkyUK Hi,had an engineer out a few weeks ago,the sky box was not working again a couple of days later,I now have no internet,I pay almost a £100 a month,shocking service after 15 years I will be looking elsewhere for broadband.
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Steve McHugh
(@Macca211279) reported
from
Lambeth, England
@SkyHelpTeam guys seriously the internet connection is god awful. Constant problems and at the moment rather than bad signal ( which happens frequently ) there’s now NO signal. Hard to stay patient with a service this bad 😫
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Mazi Pita®️ 🇳🇬🇬🇧
(@Mazipita) reported
from
Borehamwood, England
@SkyHelpTeam I have done this. I was on the phone to resolve this 2 days ago with someone from your office and I was told to reset my router. The problem started again.
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darrenhenderson9
(@DarrHenderson) reported
from
Eltham, England
@PaulJam84679845 @FootballerGay @SkyBetChamp @gaytimesuk @5liveSport @EFL @FA @PFA @SkyBetLeagueTwo @SkyBetLeagueOne @premierleague @SkySports @SunderlandAFC Well you do support nonces
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Niall McGarry
(@BarcaWomble) reported
from
Kingston upon Thames, England
@SkyHelpTeam You’ve twice sent the wrong engineer (MDU engineer is required) to put in Sky TV & then instead of doing everything you can to get someone there straight away (after being let down for the 2nd time) u give an appointment for 2 weeks time. Terrible CS Sky!! #skyfail
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mark hall
(@mhall71) reported
from
Camberwell, England
@SkyHelpTeam hi is there a problem with broadband in south east London no broadband all morning
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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zak
(@liqzak) reported
@AndyP1693 @SkySports I agree. But in this case, he turned the $84 million contract down because he wanted more, not because he wanted to play elsewhere. He turned it down, proceeded to suck in the playoffs, and lost not only that contract, but any chance of a higher value contract along with it.
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Adam Young
(@_AdamYoung) reported
@SkyHelpTeam Hi again, none of those pages are useful. The problem is the Internet line constantly going down and these points are more about troubleshooting. How can I reach out directly?
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Ryan
(@Ryan07407060) reported
@SkySports 18 months behind? Be real you're a tin pot club and would never have been able to keep hold of him
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darren
(@thedogger31) reported
@SkySports All these sad trolls opening accounts in July just to anonymously talk ****
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Adam Young
(@_AdamYoung) reported
@SkyHelpTeam Thanks, guys - managed to get through to the helpline. It's a problem with the OpenReach box. An engineer is heading 'round tomorrow to replace/fix it.
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Stacey 🌸
(@Stacerino_2) reported
@SkyHelpTeam our broadband has gone down. We’ve tried all the steps in the app and still nothing. Is there a number to ring?
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Stacey 🌸
(@Stacerino_2) reported
@SkyHelpTeam Could you send me the phone number? I’m away at the moment and trying to support my family remotely with this.
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Andy
(@AndyP1693) reported
@liqzak @SkySports Is that the actual reason? It seems like a mad drop to say he had one bad series. I imagine if he performs at Boston then an increase will shortly follow
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Gerard O Neill
(@K3Gerard) reported
@SkyHelpTeam Thanks for your response but atm I have a signal but no connection I'll just keep trying
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RC91
(@RyanCavna) reported
@ParthCh59278046 @SkySports Funny thing is people do remember that. People don't remember Chelsea winning the champions league. So really you've just proved my point you damn fool