Sky Outage Report in Shepherds Bush, Greater London, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Shepherds Bush, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Shepherds Bush and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (15%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Shepherds Bush, Greater London, England
The most recent Sky outage reports came from the following cities: Croydon, London, Wood Green, Surbiton, Hammersmith, Tower Hamlets, Southwark, Weybridge, Hackney, Wandsworth, City of London, Islington, City of Westminster, Enfield Town and Stepney.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon |
Internet | |
| London |
Wi-fi | |
| Wood Green |
Internet | |
| Surbiton |
Internet | |
| London |
Internet | |
| Hammersmith |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Shepherds Bush, England
Latest outage, problems and issue reports in Shepherds Bush and nearby locations:
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Ade H
(@hodadr) reported
from
East Ham, England
@skytv @SkyUK any reason the satellite signal is down? NYE bad timing for a technical fault! @SkyHelpTeam
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Verity Powell
(@PowellVerity) reported
from
West Molesey, England
@SkyHelpTeam what is best way to discuss my plan as it’s gone up and I think I might have to cancel my sky which I don’t want to do but it’s so expensive
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Paula hammond
(@Paulaha21043676) reported
from
Lambeth, England
@SkyHelpTeam Yes all it has on the screen is" no satellite signal".but that is because they is scaffolding up.we had this for 3 weeks now
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Tullocarm
(@Tullocarm) reported
from
Lambeth, England
So frustrating @SkyHelpTeam. I'm cancelling my direct debit. Screw your 'service'. I'd rather bring back AOL dial-up 😤
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📞Athos Paps📞
(@athpaps7) reported
from
Barnet, England
@AFCAMDEN @GNev2 @SkySports Lol poor from you
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Thom Di Choi 😇
(@thomdichoi) reported
from
Islington, England
@scott_stonio @SkyFootball @SkySports It was specifically stupid to highlight your stupidity. But I suppose that went over your head just like the difference between race and nationality did 🤘
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N 💙🏳️🌈
(@Nicole_UB3) reported
from
Hillingdon, England
@SkyHelpTeam Thank you. I did some tests and now see the issue is the wi-fi as the speed on my laptop connected to the ethernet is nearly 500Mbps! I can't physically move the hub to a central point in the house as the cables are so short. Do you provide WiFi boosters? Thanks.
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Paul Durrant
(@Leafs1201) reported
from
Bushey Heath, England
@SkyHelpTeam Hi, new customer here, just wanted to find out how can I find out my username and password to log in to my router settings , I need to add some smart lamps and need to turn the 5G Hz off temporarily to set them up, thanks 👍🏻
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mindbodyrevival_coach
(@mindbodyrevival) reported
from
Enfield Lock, England
@virginmedia 16 years of loyalty means absolutely nothing to this company! Even when we were transfered to the disconnection department the woman was extremely rude! No wonder more people are going to @SkyUK 🤬
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Patrick Keyte
(@PatrickKeyte) reported
from
Camberwell, England
@SkyHelpTeam Can I double check there is an outrage? My Sky app says there is but it doesn’t say there is online. Would it help if I DM’d my postcode?
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NigelH
(@magical_78) reported
from
Bromley, England
@SkyHelpTeam hi - our dish is currently ‘hidden’ by scaffolding but we’ve been able to watch recordings, Netflix etc via apps. These have now stopped and says we need satellite signal-won’t be for a few more weeks yet. Is this normal? Is there a max time the apps work w/o signal?
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Vialli's Chelsea FC
(@VialliChelseaFC) reported
from
Bromley, England
Heads drooping down, hardly any communication amongst themselves. For a number of seasons now we’ve lacked leaders on that pitch. As Souness said many times on SkySports & he’s right - which senior players do those youngsters and new signings look up to in that dressing room?
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Lynn rr71
(@LynnRr71) reported
from
London, England
@SkyHelpTeam is there any ownership at all for broadband outage issues and when it will be resolved? Currently paying for broadband & multiroom that doesn’t work & then data on top? That can’t be customer service???
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Phil Carter
(@PhilSCarter) reported
from
Bromley, England
@SkySports Please no more kid commentary, I’m paying for this service. It’s ridiculous
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Anju (Harmit) Ahluwalia BEM
(@anjua01) reported
from
Walthamstow, England
@EE disgusting customer service after 20 years of paying for a service . Go with @SkyUK for mobile phone needs as my husband got great customer service . I will be leaving EE after 20+ years
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Thomas Hartley
(@therealowlstom) reported
from
Poplar, England
For days now I've seen #swfc name dragged through the mud over absolutely nothing. @MailOnline & @SkySports should hang their heads in shame for whipping up hysteria off the back of a handful of shameless attention seeking #NUFC fans. Wouldn't happen with #safc far classier.
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Paulette Weekes
(@Paulette_Weekes) reported
from
Brentford, England
Sky broadband down reporting 2 to 4 working days to be resolved. This is so irritating @SkyHelpTeam. It’s the weekend and my children want to play games.
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Verity Powell
(@PowellVerity) reported
from
West Molesey, England
@SkyHelpTeam my sky keeps freezing, signal and connection all ok #help
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Illy Mus 💙
(@illymus) reported
from
Camberwell, England
@SkyHelpTeam @SkyUK so you have plenty of agents on messenger if someone wanted to buy a Sky package but no one at all if I have faulty equipment. Nice way to treat loyal customers. I need the convenience of Messenger as I have very little time to call.
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Ashy-Diaz
(@Mattashenden) reported
from
London, England
@SkyHelpTeam I'd like to be able to watch anything on my glass tv or using my broadband....only been a week now and still not working
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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hedoesmiss
(@hedontmissboi) reported
@SkyHelpTeam your wifi stinks, says there’s no issues on my sky but the internet isn’t working, always happens smh
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The Real MVP
(@TMaz1980) reported
@SkyHelpTeam This is unacceptable from Sky. You should at least be able to find out from somebody who are close to those that are working on this outage as to when they think it could be resolved by. I have missed out on two days worth of pay and am expecting to be compensated by Sky
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sleepy Joe
(@josephcb10) reported
@SkyHelpTeam hello, my broadband has been down all day and I can't work. Is there an issue in the liverpool area and when will this be resolved? Not good enough, happens all the time
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Clark Stephens
(@ClarkStephens16) reported
@SkyHelpTeam any news on the Bromley common broadband nearly been two days down ????
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Martyn Lee
(@chef_martyn) reported
@SkyHelpTeam Status page is no use. It says there is no problem in the area
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Starzi
(@StarziBear) reported
. @SkyHelpTeam we’ve been without internet since the 17th June. When we call we’ve been told it keeps passing up to complex team but there have been no updates from them. Also been told it was an issue with @bt_uk openreach but no time line as to how or when this will be fixed
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ShadowJackets
(@ShadowJackets) reported
@SkyHelpTeam Is there an outage in swallownest? As parts of your website says yes and others say not
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scott chegg
(@scottchegg666) reported
@SkyHelpTeam If the engineer is running late surely courtesy would dictate I was informed. I have had to take the whole day off now to accommodate SKY. Awful experience all round. If no sign in next hour I will cancel and return to Virgin
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Northern_Barber
(@Grizzly_Rock) reported
@SkyHelpTeam as the broadband has been down for over 24hrs in south east London can you advise me on how to go about making a claim? #sky
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⭐️Ashby⭐️
(@TellerMarie) reported
Still no internet at home… @skytv I’m getting really pissed off now. It’s been over 24 hours. You’ve offered no reason to why it’s down and no time scale as to when it will be fixed either. I need the internet!!! @SkyHelpTeam #bromley