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Sky Outage Report in Shepherds Bush, Greater London, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Shepherds Bush, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Shepherds Bush and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Shepherds Bush, Greater London, England 12/31/2025 21:40

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Shepherds Bush, Greater London, England

The most recent Sky outage reports came from the following cities: Hackney, London, City of Westminster, Brentford, Hammersmith, City of London, Harringay, Southwark, Hounslow, Watford, Barnet, Paddington, Croydon, Catford and Waltham Forest.

Loading map, please wait...
City Problem Type Report Time
United KingdomHackney Wi-fi
United KingdomLondon Internet
United KingdomCity of Westminster Internet
United KingdomBrentford Internet
United KingdomLondon Internet
United KingdomHammersmith Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Shepherds Bush, England

Latest outage, problems and issue reports in Shepherds Bush and nearby locations:

  • Charlie628 Charlie M (@Charlie628) reported from Paddington, England

    @SkyUK Having trouble with broadband but can’t get through on the phone - keep getting sent a link but no way to speak to anyone online. Is there a direct number I can call? Openreach say I need a new router.

  • highamspkgunner highams park gunner (@highamspkgunner) reported from Walthamstow, England

    @SkyHelpTeam @Sam_Ette This should be your pinned tweet yet you don't even mention the problem on your Twitter page

  • sparkloaf26 mark cording (@sparkloaf26) reported from Barnet, England

    @SkyHelpTeam Yes because our WiFi keeps going down at home,also we have a older version of sky q hub but are paying for superfast

  • _fraser_s fraser (@_fraser_s) reported from Epsom and Ewell District, England

    @SkyUK house move.... TV engineer 8-5 call out, arrived at 4.30pm with no contact all day to confirm the time, helpful! Internet should have gone live yesterday any time until midnight and nothing after waiting 2 weeks! Terrible service Sky

  • sparkloaf26 mark cording (@sparkloaf26) reported from Barnet, England

    @SkyHelpTeam u never answer your phones so asking here i need a new sky master microfilter old one is broken where can I get them from

  • ingoiolo81 Citizen of nowhere (@ingoiolo81) reported from Merton, England

    I started watching #Cobra. Ok, solar flairs and ******* Home Secretary are credible, but a competent moderately sympathetic Tory PM? Come on @SkyUK, that’s ridiculous

  • Violet_Guitar_ Lesley (@Violet_Guitar_) reported from Lambeth, England

    @SkyUK Are there problems in the SW2 area today? Terrible internet access.

  • scubashotz Mark Jones 🇪🇺 #rejoinEU (@scubashotz) reported from Lambeth, England

    @SkyUK my phone and broadband are not working. I can’t get through to a human on the phone and your site keeps telling me there is a problem. Why can’t I actually speak to someone?

  • yoface43 Paul Harris (@yoface43) reported from Paddington, England

    @SkySports & @SkySportsNFL Can you turn the f***ing advert volume settings down. I’m trying to have a snooze. If I can sleep through @michaelirvin88 and not your commercials...you know you’re too loud!!

  • TrudaSpruyt Truda Spruyt (@TrudaSpruyt) reported from London, England

    Just having the worst kind of Kafkaesque nightmare with @SkyHelpTeam - hours and hours and hours wasted trying to upgrade broadband and no further forward

  • Lewoodman Lisa Woodman (@Lewoodman) reported from Merton, England

    @SkyHelpTeam have direct messaged if you can help ASAP

  • stuartbailey276 Stuart Bailey (@stuartbailey276) reported from London, England

    @SkySports Has never deserved an England cap. Far too many mistakes and championship at best.

  • colintaylor1986 Colin 'Tails' Taylor (@colintaylor1986) reported from Hackney, England

    Why is @SkyUK broadband so bad at the moment? No connection to the internet and can’t link anything with the router. @SkyHelpTeam #skybroadband #FirstWorldProblems

  • KiranRaichura Kiran Raichura (@KiranRaichura) reported from Watford, England

    @TidyTouch10 @SkySports Agreed. Spotted Redknapp talking down to her a cpl times too, implying "no Alex this is mens football". He talks a lot of nonsense anyway most of the time

  • DamianFinn Damian Finn (@DamianFinn) reported from Barnet, England

    Looks like Sky have the work experience kids manning the @SkyHelpTeam Twitter account. How can they be so oblivious to the fact that the Sky Go App on Xbox is crashing for literally thousands of people and that it is clearly an issue with the stream, not their customers set up!

  • DamianFinn Damian Finn (@DamianFinn) reported from Barnet, England

    @SkyHelpTeam come on Sky, at least acknowledge you have a problem with the Xbox App and Sky Sports. Enough people here saying they can’t watch the England game due to “A network error has occurred”

  • hexham1971 adrian skelton (@hexham1971) reported from Barnet, England

    @SkyHelpTeam hi, I’ve not been a customer of yours for over 7 months yet you’ve just taken over £200 out of my bank. I’ve tried for an hour to speak to someone..can you help?

  • highamspkgunner highams park gunner (@highamspkgunner) reported from Walthamstow, England

    @SkyHelpTeam @Jaabui Why your app is ****** and not working on Xbox. Do you want thousands of PM's ??? why don't you just fix the issue which is affecting thousands

  • tobygilles 🎤Toby Gilles🎤 (@tobygilles) reported from Camden Town, England

    @acailler @SkyHelpTeam My understanding is the benefit to them isn’t financial. Their benefit is protecting their investment which I’ve no trouble with. This still damages it to an extent as we’re seeing with you cancelling your sky subscription. They’ve been backed into a corner. Clubs are to blame.

  • EzioGooner Izo ⭐️⭐️⭐️⭐️ (@EzioGooner) reported from Poplar, England

    @SkyHelpTeam are you actually ever going to reply? There’s no way to get hold of you lot, you can’t keep ignoring customers who want to downgrade their package. Since April I’ve been trying to cancel part of my subscription and you just plain ignoring or hanging up on me.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • brett_mundell Brett Mundell (@brett_mundell) reported

    @SkyHelpTeam Hi, tried it same issue. 😕 already registered

  • lisaannejenkins Lisa Jenkins (@lisaannejenkins) reported from Camberwell, England

    @SkyHelpTeam "We are having problems connecting to a network"...I used WPS and a password....still won't connect

  • dazzauk1966 darren c (@dazzauk1966) reported

    @SkySports Diving cheats and very poor ref pep got subs wrong. But brilliant goals rodrigo

  • benfrain Ben Frain (@benfrain) reported

    @SkyHelpTeam hi, I’m on a 500MB fibre broadband plan (ultrafast plus) but never get above 300MB when I test the speed (wired Ethernet, not WiFi) — it’s usually 200MB. How do I make a claim?

  • hoomagooly Hoomagooly bird flu (@hoomagooly) reported

    @SkySports terrible shame how much have they spent

  • therealdojj Dojj Singh - Intresting stuff isn't it (@therealdojj) reported

    @SkyHelpTeam Nope, the box is 13 years old now so I was resigned to the fact that it was going to fail at some point, but it's always sad when it does

  • Rsmalbion RSM (@Rsmalbion) reported

    @SkyHelpTeam After momentarily coming on yesterday it seems it’s down again. Are you able to provide an update ASAP

  • raginpaul Paul green (@raginpaul) reported

    @SkySports **** city… but the ref was paid off.. poor poor ref

  • _Zambrottismo Zambrottismo (@_Zambrottismo) reported

    @FCBarcelonaFl @SkySports If Leeds is relegated, then Raphinha's release clause would be €25M. And for my understanding, for release clauses to trigger, the player needs to approve the payment, that was Neymar's case. So if Leeds are bottom three in EPL and he wants to come, WHU wouldn’t be a problem.

  • Dan_rowan Dan Rowan 🏳️‍🌈 (@Dan_rowan) reported

    @SkyUK If only we could get through to talk to you about new deals. It's a joke 3 times I've waited to get through to someone and given up after an hour each time.. Get your staffing sorted #fail