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Sky Outage Report in Shepherds Bush, Greater London, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Shepherds Bush, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Shepherds Bush and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Shepherds Bush, Greater London, England 12/06/2025 23:30

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Shepherds Bush, Greater London, England

The most recent Sky outage reports came from the following cities: Hackney, London, City of London, Enfield Town, Barnet, Southwark, Wandsworth, Islington, Greater London, Camden Town, Hammersmith, City of Westminster, Croydon, Hounslow and Greenford.

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City Problem Type Report Time
United KingdomHackney Wi-fi
United KingdomHackney Internet
United KingdomLondon Internet
United KingdomHackney Internet
United KingdomCity of London TV
United KingdomEnfield Town TV

Community Discussion

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Sky Issues Reports Near Shepherds Bush, England

Latest outage, problems and issue reports in Shepherds Bush and nearby locations:

  • SianRilstone Siân Rilstone (@SianRilstone) reported from Wandsworth, England

    My @SkyUk broadband dropped out for several minutes three times during my #NHS virtual clinic today. Do you know what’s more difficult than doing a virtual clinic without internet? Complaining or getting help from @SkyHelpTeam (1/2)

  • GoonerKal Kal (@GoonerKal) reported from Eltham, England

    Ok, so I decided to pay the £14.95 @Arsenal @premierleague @SkySports your coverage has been awful. Where is the post-match discussion or analysis & interviews? Shameful that you demand a payment for a sub-standard product. No production value at all.

  • GokhanVardar1 Gokhan Vardar (@GokhanVardar1) reported from Kingston upon Thames, England

    Can @SkyUK @SKYbroadbandPH @SkyNews can reinstate my landline and broadband. Don’t have both services for awhile and can’t get any help.

  • chriswright35 Chris Wright (@chriswright35) reported from Hackney, England

    Absolutely pissed off today! My ******* phone line got cut off which means NO broadband at all. Had to ring up @SkyHelpTeam and call out an engineer for WEDNESDAY. **** 2020!!!

  • wondermouse Mark Phillips (@wondermouse) reported from Hammersmith, England

    @SkyHelpTeam 2/2 website said call 0344 241 1280 this just sends us back to web again! Please help as she can’t access recordings on her sky box!

  • SimonPrindy Simon (@SimonPrindy) reported from Richmond, England

    @SkyUK please don’t send me offers for LFCTV as I am mor likely to cancel my subscription instead of taking up this offer!

  • TheSpainTrain TheSpainTrain (@TheSpainTrain) reported from Lambeth, England

    What ******** is this new @SkySports app all about? How do I get the old one back?

  • billybest99 Billy Best (@billybest99) reported from Bromley, England

    @SkyUK can you contact me about adding anytime talk to my package please. Every time I call you the automated service hangs up.

  • SamRBean Sam Bean (@SamRBean) reported from Merton, England

    @SkyHelpTeam The last 3 days or so I have had such rubbish connection with Sky broadband. Sky Q loses connection (wired), Xbox doesn’t connect (wired), and phones don’t do anything when using WiFi. Download and upload speeds are all over the place. Help?

  • WorthyRW Rob Worthington (@WorthyRW) reported from Epsom and Ewell District, England

    @jackdavy24 @SkyHelpTeam I have the same problem. Some help would be very welcome @SkyHelpTeam

  • dan42388767 D_mords (@dan42388767) reported from Islington, England

    @SkySports @England Not on your nelly!! Been awful the last few months... Great keeper on his day but form/confidence has taken a battering as of late.

  • wondermouse Mark Phillips (@wondermouse) reported from Hammersmith, England

    @SkyHelpTeam trying to help an elderly lady reset her sky PIN. It failed to do from Sky box. Went online but couldn’t link her account number to sky ID. 1/2

  • chriswright35 Chris Wright (@chriswright35) reported from Hackney, England

    Absolutely pissed off today! My ******* phone line got cut off which means NO broadband at all. Had to ring up @SkyHelpTeam and call out an engineer for Wednesday. **** 2020!!!

  • CuilRathain90 Searlait (@CuilRathain90) reported from Poplar, England

    Anyone else have Sky internet? Our internet is down this morning (East London) and we’re struggling to get through to customer services. Are we the only ones? @SkyHelpTeam

  • JulieMelvinator Julie (@JulieMelvinator) reported from Walthamstow, England

    @SkyHelpTeam Can’t get my broadband to link to the telly. Have got a new hub and set it up fine first of all, now it’s not linked and it won’t link help please. Since the new hub can’t even use my printer 😫

  • N19Local N19 Local (@N19Local) reported from Islington, England

    @SkyHelpTeam I was referred by a friend, but not sure if the referral worked. Can you help me please? I can’t see anywhere online to check.

  • Showerman_Iwan7 Iwaniooo (@Showerman_Iwan7) reported from Southall, England

    @SkySports Get ******** over it...contact sport anything is bound to happen

  • hornetboy84 john parslow🗯 (@hornetboy84) reported from Rickmansworth, England

    @SkySports Yes . Had a go once and then it was a reckless challenge that could have broken his ankle . Full force applied . Accidental is not even a concept with This. He meant to foul him - many be not so badly. But... Meanwhile take a look at Lewis on Sarr in #watfordfc game

  • JulieMelvinator Julie (@JulieMelvinator) reported from Walthamstow, England

    @SkyHelpTeam I need help please. My printer won’t work since getting a new router. It says filtering FAIL how do I resolve this please it’s driving me nuts! @sky @HPDeskjet_

  • sweelee1 sweelee (@sweelee1) reported from Bromley, England

    @SkyHelpTeam internet not working but was fine this morning. Is there something going locally?

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • ehoque007 Ekramul (@ehoque007) reported

    @SahdiaW @SkyHelpTeam Oh dear. Iv had signal issues before, and a full reboot did the trick. You prob tried it already....

  • DavidMorris1984 David Kirlew-Morris (@DavidMorris1984) reported

    Hi @SkyHelpTeam My entire work day has been wrecked due to internet connection problems. It started off as just problems with my laptop, but now there's issues with SkyQ and accessing websites on e.g. my phone. Not the first time this has happened and I'm not happy at all.

  • Glynner86 Glynn Dickson (@Glynner86) reported

    @SkyHelpTeam I'm a Sky VIP customer, and with a Samsung phone with Sky. But all that happened to me was my Sky TV bill increased massively! Tried to get through on the phone to reduce my rate but was on hold for ages!

  • Emmachesswas Emma Chesswas (@Emmachesswas) reported

    @SkyUK is the mobile service down?

  • dralzx DralZ (@dralzx) reported

    @SkyHelpTeam Well first they tried to tell me my speed was fine which was stupid since I didn't ring sky to have a chat... They said that someone from their engineer team or something would be in touch and then they never contacted me.

  • AlThad Thadius Albert Denton (@AlThad) reported

    @PeacockTVCare I wasn't aware that peacock had a premium service. I can o ly access content via SkyUK

  • petethemanc11 Peter White (@petethemanc11) reported

    @ST_WOOLYBACK @SkySports Utd never got one for going unbeaten away from home which is probably more difficult ?

  • sleigh92 Sleigh92 (@sleigh92) reported

    I have email breakdowns of the agreed contract price and am being passed over to various teams after being on the phone for hours. Is this really how you want to treat customers? @SkyHelpTeam

  • sleigh92 Sleigh92 (@sleigh92) reported

    @SkyUK I have email breakdowns of the agreed contract price and am being passed over to various teams after being on the phone for hours. Is this really how you want to treat customers?

  • KeriJac27965166 Keri Jackson (@KeriJac27965166) reported

    @SkyHelpTeam I've had no phone line now for days (CO15 area) checker has been saying there is a problem but this is showing as reported nearly 4 days ago now. How do I find out whats going on?