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Sky Outage Report in Shepherds Bush, Greater London, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Shepherds Bush, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Shepherds Bush and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Shepherds Bush, Greater London, England 12/31/2025 00:30

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (3%)

    Phone (3%)

Live Outage Map Near Shepherds Bush, Greater London, England

The most recent Sky outage reports came from the following cities: Southwark, Hackney, London, Hounslow, Hammersmith, Watford, Barnet, City of Westminster, Paddington, Croydon, Catford, Waltham Forest, City of London, Enfield Town and Kensington.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthwark Internet
United KingdomHackney Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomHounslow Phone
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Shepherds Bush, England

Latest outage, problems and issue reports in Shepherds Bush and nearby locations:

  • hines_stephen Stephen Hines (@hines_stephen) reported from Camberwell, England

    @SkyHelpTeam I reached out direct to Openreach who have a more proactive customer service team. They have an engineer at the house now, despite you failing to contact me....

  • scott_mulligan_ Scott Mulligan (@scott_mulligan_) reported from Camberwell, England

    @Jimmy_flats @Billy__Piper @SkySports I know he’s rattled because he won’t take my bet. He knows I’m good for it, he’s just talking **** by talking about some weird circle

  • COLFESeconomics COLFESeconomics (@COLFESeconomics) reported from London, England

    @SkyHelpTeam No Christmas Eve #StarWars as broadband not working; thanks @SkyHelpTeam

  • COLFESeconomics COLFESeconomics (@COLFESeconomics) reported from London, England

    @SkyHelpTeam So you don’t live up to your name @SkyHelpTeam! There is nothing you can do? Offer an engineer an hour of overtime? This problem doesn’t seem insurmountable!!!!!!

  • dbritten David Britten #RenewParty (@dbritten) reported from Wandsworth, England

    Awful #CustomerService @SkyUK you managed to cut off my Sky. Engineer attended to update SkyQ,failed due to council regulations, told throw away Q card keep old one(3 months ago).Today viewing card error, as I had not installed new viewing card to Old system.3 days wait new card

  • DasMulk Sam McMulkin (@DasMulk) reported from Spelthorne District, England

    What's with all the breakup on @SkySports box office. Don't charge £26 if you can't provide a HD service @virginmedia

  • andylockran Andy 🏊🚴🏻🏃 (@andylockran) reported from Walthamstow, England

    @SkyHelpTeam Can you please cancel my order?

  • AbulKalamUK Abul Kalam (@AbulKalamUK) reported from London, England

    @SkySportsPL @SkySports Never a pen.

  • AndyLondon43 Andy Gilmore (@AndyLondon43) reported from Barnet, England

    @SkyHelpTeam got no signal on my HD+ box. Nothing on input 1 or input 2. Have you an outage?

  • gavinreece62 Gavin Reece (@gavinreece62) reported from Walthamstow, England

    @SkyHelpTeam Just moved to sky from Bt . Never had a problem with BT in over 15 years - now this ! 2 weeks with sky 👎 Really not impressed

  • hines_stephen Stephen Hines (@hines_stephen) reported from Camberwell, England

    @SkyHelpTeam I did, and then spent an hour talking to someone on the phone, who offered me an engineer next week. not an acceptable level of service

  • DLion1986 DreamLion1986 (@DLion1986) reported from Stratford, England

    Cannot wait for another team besides liverpool to win the league level of sponsership by @SkySports is ridiculous and ******* stupid and feels worse when you come from a tv background

  • andylockran Andy 🏊🚴🏻🏃 (@andylockran) reported from Walthamstow, England

    .@SkyHelpTeam please can I have some help. I booked an engineer for a home move on the 4th November - a guy turned up on the 4th Dec and then left me. I’m still without TV and next appointment is 6th Jan. Wouldn’t mind so much but was told I’d get an earlier date

  • bazmanspurs 🏴󠁧󠁢󠁥󠁮󠁧󠁿BARRY AMBROSE 🇬🇧 (@bazmanspurs) reported from East Ham, England

    @LeeMilts1882 @SkySports It will never change mate

  • wrightsnake wrighty (@wrightsnake) reported from Enfield Lock, England

    @SkyHelpTeam @JamesBu21387819 Imagine thinking that you have to go through an entire 24 hours of not having an internet connection before you call it loss of service. This isn't 1995.

  • Paulaha21043676 Paula hammond (@Paulaha21043676) reported from Lambeth, England

    @SkyHelpTeam please could you tell me how I can make a complaint.

  • nickwright56 Nick Wright (@nickwright56) reported from Walthamstow, England

    @SkyHelpTeam hi, BT Sport has just disappeared from my subscription. I just spent 30m to speak to someone in cust service who then transferred me to the Value Team - who aren’t working today! How can I get someone to speak to me about this without having to call and wait again?

  • NickW2108 Nick Watts (@NickW2108) reported from West Molesey, England

    @SkyHelpTeam having broadband issues and the link to test on your website appears to be broken. Help please!

  • Mr_ISC Pasha (@Mr_ISC) reported from Wandsworth, England

    Dear @SkyHelpTeam I want to speak to someone about my recent switch to broadband. It’s not working nearly as well as you sold but now it seems impossible to speak to someone again. Your ability to have an advisor available for sales and then nothing after is beyond frustrating

  • COLFESeconomics COLFESeconomics (@COLFESeconomics) reported from London, England

    @SkyHelpTeam Why direct me to article about compensation for total loss of service when I’ve said many times it’s an intermittent problem? I need to be able to rely on broadband which I currently can’t.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • rachaelelliott4 rachaelelliott (@rachaelelliott4) reported

    @SkyHelpTeam hi, how long is your wait time to get through. I need to cancel my broadband and I have been on hold for 40 minutes!

  • arvindl0007 arvind love (@arvindl0007) reported

    @SkyHelpTeam How are they fixing TV problems if they cannot go in? Install sky? Can you clarify what you mean by that? This is all they had to do for me, install a dish, and they could not. You are trying very hard on your brain to cover the engineers ****. Hope you don't end up a haemorage

  • Labs_Habs Ross Labdon (@Labs_Habs) reported

    Ffs @SkyUK fairly recently joined up for your TV and Broadband. Sat down to watch a film with my girls one of which is having to isolate due to contact at school and for the second time we cannot use your broadband for Disney Plus.

  • MickWren1 Mick Wren (@MickWren1) reported

    @SkySports never heard a more biased commentary ever.

  • smokes9988 Smokes9988 (@smokes9988) reported

    @SkyHelpTeam My internet has been down for 2 hours now. Please can you help asap?

  • Labs_Habs Ross Labdon (@Labs_Habs) reported

    @SkyHelpTeam It's the broadband that is the issue not the app. All mobiles are on 4g. According to your site it is a local issue. So not a lot you can do. Just a shame that we have experienced it twice in a short space of time. And the frustration is compounded with the situation.

  • KatieDriscoll2 Katie Driscoll (@KatieDriscoll2) reported

    @SkyHelpTeam giving us free @NOWTV as you can’t connect our sky box....yet no one knows how to actually get the account set up with @NOWTV ....can someone help?

  • robokun87 robokun87 (@robokun87) reported

    @JohnnyMaine3 @MoCap786 @SkySports LOL check this idiot clutching at straws to make me look bad.

  • scott4_g Gary (@scott4_g) reported

    @bazspur6 @SkySports Why!! They are crap and he’s not a bad manager!! The way that club is run is the problem and useless overpaid signings they get!!

  • Ashyk881 Ashyk88 (@Ashyk881) reported

    Wtf is wrong with @SkySports there are two teams here and all they do is talk about Reading