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Sky Outage Report in Shepherds Bush, Greater London, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Shepherds Bush, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Shepherds Bush and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Shepherds Bush, Greater London, England 12/11/2025 20:10

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Shepherds Bush, Greater London, England

The most recent Sky outage reports came from the following cities: Enfield Town, Hammersmith, Croydon, Hackney, Stepney, London, Southwark, City of Westminster, Hampstead, City of London, Newham, Wandsworth, Harringay, Southall and Waltham Forest.

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City Problem Type Report Time
United KingdomEnfield Town Internet
United KingdomHammersmith Internet
United KingdomCroydon Internet
United KingdomHackney Internet
United KingdomStepney TV
United KingdomCroydon Internet

Community Discussion

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Sky Issues Reports Near Shepherds Bush, England

Latest outage, problems and issue reports in Shepherds Bush and nearby locations:

  • TrudaSpruyt Truda Spruyt (@TrudaSpruyt) reported from London, England

    @SkyHelpTeam your virtual assistant cannot help me. A builder has severed the cable between dish and box. I need an engineer

  • 25FernaFan Nigel Wilkinson 🐝 💯👕 (@25FernaFan) reported from Southall, England

    @mothball69 He’s a ****!! He NEVER uses “the whole package” for ANY Club except Manchester City!!!!? No shame @SkySports !! NONE!! Embarrassing.

  • ozwilliams101 Kevin Williams (@ozwilliams101) reported from Kensington, England

    @SkyHelpTeam what is happen with the internet outage, it has been ongoing since 12.30????

  • paulstevenlewis Paul Lewis (@paulstevenlewis) reported from Barnet, England

    @SkyHelpTeam I understand that. So again…is there no way to access my Sky channels without paying double to get Now TV for a month? I was even told I can’t get a “break in service” refund as I don’t need an engineer call-out! I seem to be stuck forced to pay with on options at all to stream?

  • JeffSalmon Jeff Salmon (@JeffSalmon) reported from Camden Town, England

    @SkyUK I just gave up and have decided to stay with the **** service that I get at Virgin. What a pity. I was actually quite excited about getting away from Virgin because for the past five days the immediate postcode has been without service. Don’t say I didn’t try…Jeff

  • DaniGabrielle94 Dani Minutola 🌈 (@DaniGabrielle94) reported from Poplar, England

    Just curious is @SkyUK broadband down? I’ve reset my router and still without WiFi. Not ideal for a uni student with projects to do. #skybroadband

  • Mr_Unique_Voice 🟣ŇⒶ𝐧𝕒 mค𝐑ᶠ𝐨 🇬🇭 (@Mr_Unique_Voice) reported from London, England

    @SkyHelpTeam Still having issues....

  • ciarale01 Ciara Lawrence (@ciarale01) reported from Epsom and Ewell District, England

    I am so sorry, but I am about to have a rant. All morning I've been having really bad wifi connection with my Sky Broadband during my work morning and I'm having to do all my work calls on my mobile phone instead. It's rubbish! I pay enough to @SkyUK As it is!

  • Kierbro Kieran Brown #FRSA 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🏳️‍🌈 (@Kierbro) reported from London, England

    @SkyHelpTeam abysmal service. My partner started working with Sky months ago, yet since we switched our (already crap) package to your apparent super best, it’s been worse than ever. Can’t stream anything without interruptions. And yes, been through usual steps. Not good enough

  • paulstevenlewis Paul Lewis (@paulstevenlewis) reported from Barnet, England

    @SkyHelpTeam spoke to support earlier as scaffolding has temporarily stopped my satellite signal. They suggested that I cast Sky Go to my TV but, whether by casting or HDMI, I get a message that “playback is not allowed on external displays” when I try to play anything. Help!

  • TonyJacobs_ Tony Jacobs (@TonyJacobs_) reported from Camden Town, England

    @SkyHelpTeam really unhappy the terrible service my 83 year old disabled mother is getting from Sky - she switched to your broadband and phone only to be told that her phone in each room and personal neck alarm that she relies on now won’t work and no way of working..Shameful

  • kmckeand Kate McKeand (@kmckeand) reported from Wandsworth, England

    My @SkyUK broadband just keeps dropping today in SW18 but the app says no issues. Clearly there are???

  • paulstevenlewis Paul Lewis (@paulstevenlewis) reported from Barnet, England

    @SkyHelpTeam Thanks, what can I do? You don’t allow me to cast Sky Go. Although I have broadband, the box stops after a few days? And you won’t give me a rebate for loss of service? So unless I pay for someone to move my dish, I have to pay you for nothing for a month & you have no solution?

  • nsfootprints NS Footprints (@nsfootprints) reported from Barnet, England

    @SkyUK my sky tv has been showing no satellite signal for the past 12 days. New contract was agreed and post agreement sky increased the prices. I have tried to call sky customer services serval times and keep been on hold and eventually getting disconnected. Can’t get no help!

  • paulstevenlewis Paul Lewis (@paulstevenlewis) reported from Barnet, England

    @SkyHelpTeam Thanks. Enormous confusion at Sky as 2 separate calls failed to give me the answer you gave! So is there no way to access my Sky channels without paying double to get Now TV for a month? I was even told I can’t get a “break in service” refund as I don’t need an engineer call-out!

  • silkskt Silka (@silkskt) reported from Camberwell, England

    @SkyUK I have been trying to connect to my broadband for the past two hours. Just logged in and your website says I don’t have an account with you. Tried calling and no option of speaking to a human available. Help please.

  • Alonso743566891 jj harbey bean (@Alonso743566891) reported from Walthamstow, England

    @SkySportsNews @SkySports Scum . Stop these pitch invasions like u did in the 70s 80s 90s and early 2000s !!! What’s the problem these days STOP IT happening in the first place for god sake!

  • silkskt Silka (@silkskt) reported from Camberwell, England

    @SkyHelpTeam I have been trying to connect to my broadband for the past two hours. Just logged in and your website says I don’t have an account with you. Tried calling and no option of speaking to a human available. Help please.

  • ciarale01 Ciara Lawrence (@ciarale01) reported from Epsom and Ewell District, England

    Surely I cannot be the only person in the universe that is having major Sky Broadband Internet problems today! @SkyUK #SkyBroadband

  • paulstevenlewis Paul Lewis (@paulstevenlewis) reported from Barnet, England

    @SkyHelpTeam I have another question… I was told on demand, catch up & recordings will continue to work while there is no satellite signal. Now I read people saying those services also stop after a couple of days. Which is correct? I have broadband so no reason those should stop? Thanks

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • HitenPatel13 Hiten. (@HitenPatel13) reported

    @cwhitlock1986 @SkySports Nice to see an unbiased opinion from a Wolves fan, it's appreciated. I don't think any Arsenal fan is defending Leno, there's no complaint over that red. But like you said, we're fuming at the Luiz red because it's at most a yellow. 11v11 at 1-1 would've been a different outcome

  • hayes_hot Hayesy (@hayes_hot) reported

    @SkySports Nothing more corrupt than the **** English referees.

  • LexiDoyle7 LexiDoyle (@LexiDoyle7) reported

    Was interesting hearing about the emergency meeting in @SkySports, when Fury named Daniel kinahan for making the AJ fight. Brand AJ is big money to sky. Presumably they wanted to get PR in place, explain why their working with the leader of a drug cartel.

  • Lol_FC29 _ (@Lol_FC29) reported

    @SkySports Thank ****. We really need him tbh

  • Carlianleeds LUFC is Life ⚽️ (@Carlianleeds) reported

    @Kingdanny30 @SkySports @AllLeedsTV BT, Sly Sports, I think the public have had enough of mainstream dross & terrible flakey punditry. Can’t beat Popey and Real Fans tho. But the BBC don’t stream match Day radio online either, so again, All Leeds TV gets my vote all day (without LUFC Lewis hopefully)

  • ROYKAYE8 ROY KAYE (@ROYKAYE8) reported from Romford, England

    @GoonerHillsy @jacktwilkinson @SkySports We were 2 1 down when we went to 9 and it stayed at 2 1. You could say it was a valiant effort Southampton reduced to 9 and lost 9 0 Thats imploding !!!🔥🔥🔥

  • lauren_r_smith lauren smith (@lauren_r_smith) reported

    @SkyHelpTeam why is sky tv not working ?

  • tiatto1 Phil (@tiatto1) reported

    @SkyHelpTeam I need a phone number to call you, but I’ve never had so much trouble in contacting a company I pay for a premium service. It’s ridiculous

  • falseeyeguy Marc Jones (@falseeyeguy) reported

    @SkyUK having been connected by scammers saying there from sky technical services I’m calling about your internet about 27 times just today I bet some poor old soul has parted either there cash @MartinSLewis would you mention this in your next program

  • cwhitlock1986 Craig Whitlock (@cwhitlock1986) reported

    @HitenPatel13 @SkySports I think the issue is with the rule itself... Why penalise twice?