Sky

Sky Outage Report in Shepherds Bush, Greater London, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Shepherds Bush, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Shepherds Bush and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Shepherds Bush, Greater London, England 11/21/2025 10:50

November 21: Problems at Sky

Sky is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Shepherds Bush, Greater London, England

The most recent Sky outage reports came from the following cities: London, Hammersmith, Wandsworth, Barnet, Croydon, Islington, Hackney, Newham, Southall, Twickenham, Hounslow, Muswell Hill, Fulham, Southwark and Harringay.

Loading map, please wait...
City Problem Type Report Time
United KingdomWood Green E-mail
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomHammersmith Internet
United KingdomWandsworth Internet
United KingdomBarnet Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Shepherds Bush, England

Latest outage, problems and issue reports in Shepherds Bush and nearby locations:

  • minijamesuk james john walls (@minijamesuk) reported from Camden Town, England

    When I see arsenal are apparently signing David luiz tomorrow all I think of is that 7v1 Germany win and how bad he played #afc #TransferNews #SkySports

  • ejp72 Liz (@ejp72) reported from Walthamstow, England

    @dtoole764 @SkyUK I live in a big block of flats and the box they need has lots of connections. What happens is openreach come and fiddle around for a new customer and end up knocking someone else off.

  • Louisblack Louis Houghton (@Louisblack) reported from Wandsworth, England

    @virginmedia I phoned up today to find out why I was paying £50 a month for internet when a new customer pays £35. I was basically told to accept it so I think I’ll look at moving to @SkyUK for £27 a month.

  • ratman97 chris summers (@ratman97) reported from Bromley, England

    @SkyHelpTeam @SkyUK just received this. As a “valued “ customer who has been with sky a long time I feel that this should be a free upgrade, not an extra £13 a month plus installation. I already pay sky more than enough, including mobiles and broadband.

  • aidencollins85 Aiden (@aidencollins85) reported from West Molesey, England

    @SkyUK really disappointed with the service. Took Friday off work & waited all day to get sky installed.We had to call sky to find out they couldn’t make it to us Friday. Today I take a half day holiday as I was told I’d be first call out and it’s nearly 3pm and still no sky!!

  • LeeDonkin4 Lee Donkin (@LeeDonkin4) reported from Lambeth, England

    @SkyHelpTeam Law and order. The app doesn't list then in order as you can see but half the series are missing which really doesn't help. Surely someone has the capabilities at sky to run the programmes in order it's so frustrating. It's not just that series it's others too

  • StevanoHallo Steven (@StevanoHallo) reported from Poplar, England

    @SkyHelpTeam I'm getting this message when I login "We apologise for the inconvenience, but we have encountered a problem with your account.  Please contact 03442411280"

  • skipratmedia craig burston (@skipratmedia) reported from Kidbrooke, England

    @LaVallette @bigdannyspencer @SkyUK Virgin had six devices running in skip-rat HQ earlier and they’re shit.

  • amjayflores amj (@amjayflores) reported from Watford, England

    @SkyHelpTeam, signal dropped in the middle of @MTG_Arena game. again. this is becoming more frequent recently. so sad... 😭😭😭

  • amjayflores amj (@amjayflores) reported from Watford, England

    @SkyHelpTeam, signal dropped in the middle of @MTG_Arena game. again. this is becoming more freqrnt recently. so sad... 😭😭😭

  • emmamariahall Emma Hall (@emmamariahall) reported from Islington, England

    @Godfrapster @SkyUK You need to pick the cancel option ... that’s tends to pick up quicker!

  • jubedbashir enjoyahonestlife (@jubedbashir) reported from Tottenham, England

    @SkyHelpTeam not the greatest service I expected for paying nearly £40 per month for home tel/Broadband, 1mont poor service and it just feels no one is interested in getting it fixed, feel really let down. I am takin service back to EE.

  • ConnorinCardiff Connor Tovell (@ConnorinCardiff) reported from Epsom and Ewell District, England

    This isn't a suck up to the BBC, but the slower more rigourous fact checking that they do is what the world's most expensive game deserves. Yes, sometimes it's very slow, sometimes SkySports are first to the party, but there's countless times that they've abused this influence.

  • jslat53 john - another IT guy 🇪🇺 🏴󠁧󠁢󠁷󠁬󠁳󠁿 #fbpe (@jslat53) reported from Camberwell, England

    @VanGough4 @SkySports @SkySportsRugby I’m ringing to get a deal or cancel - they’re an English not British company

  • Bigdai100 Big Dai 🍷🍺🚲🏴󠁧󠁢󠁷󠁬󠁳󠁿🤘 (@Bigdai100) reported from Esher, England

    Very upset that phoning @SkyHelpTeam to complain about my crappy broadband service is on premium rate number! 55p/m NOT HAPPY

  • daniel_smith93 Daniel Smith (@daniel_smith93) reported from Stratford, England

    @SkyHelpTeam the Sky Go app on the PlayStation is honestly one of the worst functioning apps of all time. Absolutely useless.

  • ShivzBelle Shivz Belle (@ShivzBelle) reported from Merton, England

    15yrs I was with @SkyUK @comcast and after just speaking with a top call handler I’ve just been passed through to the most arrogant unhelpful person in the cancellation team! I’m leaving mate! @virginmedia @TalkTalk Loyal customer coming your way! #Telecommunications

  • kjones1366 Kay (@kjones1366) reported from Enfield Lock, England

    @SkyHelpTeam help! No wifi 24 hiyrs after engineer called 😡😩

  • DickieHall Richard Hall (@DickieHall) reported from Walthamstow, England

    @SkyHelpTeam Been waiting all afternoon for an engineer to install my Broadband and have received no visit or call with an update. Also been cut off from a call with your help centre. Service has been absolutely appalling.

  • ChayDimplez ♔ вℓåçк çåνιåɾ ♔ (@ChayDimplez) reported from Tottenham, England

    So my Sky Q remote isn’t working @SkyUK and I’ve been on hold twice & the phone keeps hanging up. HELP please 😤

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Pepsi_Punk Martin MacKinnon (@Pepsi_Punk) reported

    @SkyHelpTeam hello! Your tier 2 engineer was meant to call me yesterday. As you may guess, he did not. Getting quite frustrated at paying for a service I can't use! Help me out please?!

  • Sansu1109 Will Tie (@Sansu1109) reported

    @SkySports your new football scores app is terrible. No live tables for matches, double notifications for everything. Can’t you just fix it.

  • javelinsam Javelin Sam (@javelinsam) reported from Romford, England

    As this uncertainty builds I decided to find a better deal elsewhere. @SkyHelpTeam now insist I have to pay for a service they cannot provide in the interim. Disgusting company. I shall never return and will tell everyone I know about it.

  • Ethan_D_James Ethan James (@Ethan_D_James) reported

    @danpscaife @SkySports But to those who only see ways at which to exploit and get more money it’s all of a sudden something which they want to make an issue. I suppose Karmas a ***** though because the more attention both Bale, Ibra and anyone else that little rat represents draw towards image rights

  • Hallows1981 Hallows (@Hallows1981) reported

    @SkySports wasn't a problem the last 10+ years, funny how news comes out about Becks being paid 40m to be in Fifa and suddenly Riola's ears prick up.

  • h_hammer72 HappyHammer (@h_hammer72) reported

    @_madmusings_ @SkySports Because she is the head of the Commonwealth/British Empire... wasn't the Empire hated by nations under its rule & the oppression they suffered through slavery? Hence summer of wanting to tear down every statue from Britians history?

  • cloggerfilms Pablo (@cloggerfilms) reported

    @SkyHelpTeam wrote to the CEO yesterday but not had an acknowledgment or reply yet logging the complaint. Can you chase please?

  • sakaonthesenuts ballSAKA (@sakaonthesenuts) reported

    @SkyHelpTeam @CFCMax__ You money grabbing selfish *****, how dare you pin the blame on him. What ******** is testing the line going to do- finishing off saying book an engineer if needed, is it not obvious one is needed now you lazy tarts. Take responsibility.

  • T1G3R10 Coley (@T1G3R10) reported

    @SkyHelpTeam sort your broadband out. Disconnected and reconnected 7 times within the space of 20 minutes. Paying for a service that isnt being provided at all. In the total of 13 days been disconnected 21 times that im aware of, NEARLY as bad as talk talk

  • jwmblackmore James Blackmore (@jwmblackmore) reported

    @SkySports Sorry to say your recent update for the Sky Sports Scores app is absolutely awful. Please bring back the old version.