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Sky Outage Report in Shepherds Bush, Greater London, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Shepherds Bush, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Shepherds Bush and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Shepherds Bush, Greater London, England 01/13/2026 22:20

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (51%)

    Internet (51%)

  2. TV (27%)

    TV (27%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Shepherds Bush, Greater London, England

The most recent Sky outage reports came from the following cities: Southwark, London, Hackney, Weybridge, Tower Hamlets, Poplar, Hammersmith, City of Westminster, Croydon, Woodford Green, Wandsworth, Stanmore, City of London, Uxbridge and Kensington.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthwark Internet
United KingdomSouthwark Wi-fi
United KingdomLondon Internet
United KingdomHackney Internet
United KingdomLondon Wi-fi
United KingdomSouthwark Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Shepherds Bush, England

Latest outage, problems and issue reports in Shepherds Bush and nearby locations:

  • NeQulaX Michael Vermij (@NeQulaX) reported from Poplar, England

    @SkyHelpTeam @SkyHelpTeam in the last 2 hours internet has dropped 3 times again, I did a line test and says to call you as there are problems, can this please be looked into as this is beyond a joke now

  • Peachey_79 Charlene (@Peachey_79) reported from Wandsworth, England

    I hate @SkyUK so I call the phone help and the answer to my sky Q not connecting is to send a Ethernet cable which will take 5 working day’s... **** off I pay £120 a month and now I can’t use my sky mini boxes or get any on demand stuff @SkyHelpTeam you are ***************

  • ToniiiiMooree Your Favourite Libra (@ToniiiiMooree) reported from Hackney, England

    Has anyone face a bill increase & poor customer service from @SkyHelpTeam during this period. I’m aware I’m owed more than £300 pounds due to the poor broadband service since 2018/19

  • Peachey_79 Charlene (@Peachey_79) reported from Wandsworth, England

    Why is it so difficult to get help from @SkyHelpTeam .. my sky Q won’t connect to my Sky hub box

  • elxliee Ellie ..† (@elxliee) reported from Kingston upon Thames, England

    @SkyHelpTeam hi my broadband is down at Kt12sa, is there any issues as I’m working from home and cant get back online

  • belugajill Jill Pay (@belugajill) reported from Camden Town, England

    @SkyHelpTeam No I've tried that and it doesn't work. I want to speak to a real person, as is my right as a long term paying customer.

  • miltipello Joshua Milton (@miltipello) reported from Walthamstow, England

    @SkyHelpTeam I've had multiple error messages on multiple screens. Some times when performing the test, sometimes when the test fails and it tries to re-direct me to the help page. Thus my frustration at being pointed to the tests and the help page.

  • miltipello Joshua Milton (@miltipello) reported from Walthamstow, England

    @SkyHelpTeam If you read my tweet you'll see that I've tried running tests, but they're not working. Just palming me off to a website that doesn't work / I can't reach doesn't help.

  • Peachey_79 Charlene (@Peachey_79) reported from Wandsworth, England

    @JayHayon66 @SkyHelpTeam It’s ridiculous I pay over £100 a month and when there’s issues I’m not allowed to call cause I’m not a key worker but I still have to work from home . And my job is actually supporting the NHS 😤

  • Peachey_79 Charlene (@Peachey_79) reported from Wandsworth, England

    @SkyHelpTeam When I go to the link and do all what it says and it asks if it works, which it doesn’t , it just takes me to a blank page so there is no further help

  • geoffgosbee Geoff Gosbee (@geoffgosbee) reported from Eltham, England

    @SkySports how do you get hold of anyone if you have an issue with SkyQ. I can’t seem to find a number

  • VisitPeaks Wendy Boast 🌼🌝🍂🐾 (@VisitPeaks) reported from Enfield Lock, England

    @SkyHelpTeam disappointed to see Im still paying full monthly fees despite no one in the holiday cottages due to lock down. Please help reduce my bills (x2)

  • Boudie83 Chris Boud (@Boudie83) reported from Tottenham, England

    @SkyHelpTeam Hi sky. Could you help me with this error issue. Get it on laptop, mobile and on sky go app. Thanks

  • Peachey_79 Charlene (@Peachey_79) reported from Wandsworth, England

    @SkyHelpTeam No at the end of the steps I get a blank page that’s the problem 😤

  • Gmski Garry Clark (@Gmski) reported from Enfield Lock, England

    @SkyHelpTeam Sky Broadband down in North London. Connects for about a minute then off again.

  • ShaneGillespie Shane Gillespie (@ShaneGillespie) reported from London, England

    I don’t like this @SkyUK Don’t want to help people who have been Furlough and told me they can’t get a manager to call me. @BorisJohnson the government needs to help here before we all get in to debt because of it. @SkyHelpTeam @SkyNews @BBCNews

  • miltipello Joshua Milton (@miltipello) reported from Walthamstow, England

    @SkyHelpTeam I'd love to, but your app isn't letting me sign in to complete the test.

  • celysmith Celia Smith (@celysmith) reported from Watford, England

    Please help us out @SkyUK @SkyHelpTeam We’ve tried your help team but got nowhere. We Need WiFi!

  • raymacuxbridge Raymacuxbridge (@raymacuxbridge) reported from Denham, England

    @SkyHelpTeam your broadband has over charged us by 50% this month and no way of getting through to anybody. Poor service

  • nickspero Nick Spero (@nickspero) reported from Barnet, England

    @SkyHelpTeam been utterly left in the lurch by Sky despite having been a customer for >20 years (& a VIP whatever that means).

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • who2005 Richard Collins (@who2005) reported

    @SkyHelpTeam hi, our sky q box has started making loud noises and will not turn on with the remote or on the box so I have to turn it off at the wall and reset every time. It has issues connecting to our broadband which I have reported before. Please send a replacement q box

  • debfow debbie fowkes (@debfow) reported

    @SkyHelpTeam Hi, our broadband/landline has been down since tea time yesterday.. an issue in the area apparently.. I am working from home today.. can you advise how long this will take to fix?

  • Shah_rifin 𝘼𝙬𝙖𝙣𝙜 𝙎𝙝𝙖𝙝𝙖𝙧𝙞𝙛𝙛𝙞𝙣 (@Shah_rifin) reported

    @NonsoManutd @SkySports Wow..stupid comment #IsraelKoyak

  • Tonclaire2 Tonclaire (@Tonclaire2) reported

    @SkySports Wait until we are all back we will embarrass the fools when they get down

  • marambaLuckson Luckson (@marambaLuckson) reported

    @SkySports So you support the constant attacks to Israel and condemn the retaliations. Sad!

  • baarber1 baarber (@baarber1) reported

    @SkyHelpTeam You claim that the situation has been resolved in Yorkshire regarding broadband but it only worked for 3 hours and now I've had no internet for over 9 hours as well as not having it for 24+hrs before the "fix".

  • BlessedPoi Blessed Poi (@BlessedPoi) reported

    @SkySports Support m.elneny👏

  • SHERAZKHATTAK33 @MuhammadSheraz (@SHERAZKHATTAK33) reported

    @SkySports If @Arsenal support Israel I am out i will not watch a single game #FreePalestine

  • MICKDARKVOICE Mick Dark (@MICKDARKVOICE) reported

    @NonsoManutd @SkySports Your brain is broken. He's not in support of genocidal israel you dumny. He's in support of the kids and mothers gettinf their heads blown off by the dozens and the calcukated attacks by Israel onto people they pack into a fiahbowl and have reduced to animals for decades! FFS

  • ManyangSandy Meliet Menyang 🌍 (@ManyangSandy) reported

    @carefreewb @SkySports Well, it seems like u r a senior idiot