Sky

Sky Outage Report in Shepherds Bush, Greater London, England

Some problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Shepherds Bush, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Shepherds Bush and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Shepherds Bush, Greater London, England 01/11/2026 13:25

January 11: Problems at Sky

Sky is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (51%)

    Internet (51%)

  2. TV (27%)

    TV (27%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (2%)

    Phone (2%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Shepherds Bush, Greater London, England

The most recent Sky outage reports came from the following cities: London, Tower Hamlets, Harringay, Hammersmith, Wembley, Croydon, Rickmansworth, Southwark, Barnet, Stanmore, City of London, Waltham Forest, Muswell Hill, Wandsworth and Kensington.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomTower Hamlets Internet
United KingdomHarringay TV
United KingdomHammersmith Internet
United KingdomWembley E-mail
United KingdomLondon TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Shepherds Bush, England

Latest outage, problems and issue reports in Shepherds Bush and nearby locations:

  • ThatMichaelW Michael Wilkinson (@ThatMichaelW) reported from Lambeth, England

    @rtownl @SkyHelpTeam My Vodafone Broadband is just as bad. Drops out randomly. Quicker to use the 4G on my phone.

  • VixSeaman Victoria Seaman (@VixSeaman) reported from Richmond, England

    @SkyHelpTeam Ok thanks we were told he was coming today and he would call and neither happened. So mixed messages from several different call centre agents. Not to worry I'm sure we'll come to a resolution tomorrow and that resolution will be us switching to a more competent provider.

  • marvelreid83 Darren Reid (@marvelreid83) reported from London, England

    Great start to my @SkyUK contract. Engineer hasn’t turned up and now have a hour wait on the phone to find out why! Left Virgin because I thought they were bad 🙄

  • tiggsie Sarah Ward (@tiggsie) reported from Kingston upon Thames, England

    @JackieSmith_nmc @virginmedia @SkySports Thankfully 😅 but looking at the twitter feed the communication with all their other customers seems really bad

  • tiggsie Sarah Ward (@tiggsie) reported from Kingston upon Thames, England

    @JackieSmith_nmc @virginmedia @SkySports The whole hospital was down too it’s been manic!

  • SouthpawBoxNews Phil Rogers (@SouthpawBoxNews) reported from Tottenham, England

    @SkySportsPL @SkySports That is piss poor from Everton

  • cjLiam1 Liam J C (@cjLiam1) reported from Wandsworth, England

    @SkyUK waited all day for my engineer not to arrive with no call to say why. Now on hold for an hour to reschedule. What a joke of a service

  • gww1996 George⚽️ (@gww1996) reported from Hounslow, England

    @SkyUK Sort out your crappy internet .. been down for 24 hours ! Stupid .. pay for a service to not even get it

  • zakmp4 BIG zakmp4 (@zakmp4) reported from Hammersmith, England

    holy **** I can’t wait till I switch from @SkyUK to an actual decent provider absolutely dog shit

  • sdoone TOKYO SEXWALE (@sdoone) reported from Camberwell, England

    @SkyUK @emandjonh Don’t do it dude these guys are the worst. My box has been broken for days. Just use amazon and Netflix it ain’t worth a dime

  • VixSeaman Victoria Seaman (@VixSeaman) reported from Hounslow, England

    @SkyHelpTeam I'm very irritated by your terrible service. Not only did you terminate my broadband service a week early, we've waited 2wks for an engineer, only for him to arrive, say he's not comfortable drilling holes, insult my husband & then leave! Completely unacceptable!

  • shariquenomani Sharique شارق نعمانی (@shariquenomani) reported from Barnet, England

    Text or call. Waiting endlessly for some update. I’m throwing off my equipment & getting done with this BS @SkyUK Bad Bad experience

  • cliffscab Cliff Mahoney (@cliffscab) reported from Hillingdon, England

    @SkyUK I hav now been on hold to speak to someone for over an hour come on Sky sort out your customer service!

  • shariquenomani Sharique شارق نعمانی (@shariquenomani) reported from Barnet, England

    Sky customer support is literally broken down. Every call to them takes on an average 30-60 min. You are bundled off to India where they know NOTHING. only I’m sorry. Escalating it. Arranging a call back. The engineers don’t bother to attend on a appointment @SkyHelpTeam

  • Mattmcilroy Matt McIlroy (@Mattmcilroy) reported from Bromley, England

    Always rave about how good @SkyUK is but a month to replace a broken Q box especially over Xmas is a joke, just post the bloody box or get an engineer round! #whatajoke #jokeservice

  • BellsSport Bells and Whistles Sport (@BellsSport) reported from Brentford, England

    Poor ref how no points been taken off is beyond me #RiakporheMassey #boxing #Nxtgen #Yorkhall #skysports #bellsandwhistlessport 🥊

  • mich1749 michelle stone (@mich1749) reported from Merton, England

    @SkyUK Haha unbelievable I just came back to sky..after cancelling my contract I got promise after promise of it will be better.. but still you never fail to disappoint

  • kokosd george doucanaris (@kokosd) reported from Tottenham, England

    @tammyabraham byou are the biggest piece of crap in Britain. Liked you up today when the VAR gave a red for son and you celebrated the dicision and got your fans singing. Hope your ankle breaks in the coming weeks. #MOTD #skysports

  • cornflakekatie Katie Eves (@cornflakekatie) reported from Epsom and Ewell District, England

    @SkyHelpTeam @butterfield_sam @SkyHelpTeam surely you know a cables been cut and your workmen are trying to fix it...........

  • ShonaO Sofoodie (@ShonaO) reported from Poplar, England

    Day25 of no internet. Today when I called @SkyHelpTeam they told me that despite three visits I do indeed have no broadband & @OpenreachHelp are waiting for planning permission to dig up the road! WTF!

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Burna86165318 Ebuukahh (@Burna86165318) reported

    @frank_segar @SkySports They don’t have a good coach , they need a coach who’s not English to handle the team .. English coaches are very terrible

  • Burna86165318 Ebuukahh (@Burna86165318) reported

    @SkySports They don’t have a good coach , they need a coach who’s not English to handle the team .. English coaches are very terrible

  • OminousDJs Ominous DJs (@OminousDJs) reported

    @SkyUK where is the Snyder cut. There is a totally different film on. SKY Premier gone wrong . What a let down.

  • kevz227 kevin loggie (@kevz227) reported

    @SkyUK why has the #SnydersCut been replaced with a crap film?

  • Ophelia_ButtsUK Ophelia Butts ( ㅅ ) 💙 (@Ophelia_ButtsUK) reported

    @KMKZ88 @SkyUK Got up to watch and The Family Stone has replaced it. WTF? 🤬

  • Navman99 Naveed (@Navman99) reported

    Sky are ridiculous. All that faff and I managed to get it on demand instead of the recording that I wanted instead. Absolutely stupid. @SkyHelpTeam

  • jonny_trumble J🧠nny Trumble 🏳️‍🌈 (@jonny_trumble) reported

    @SkyUK What happened!!!! All sat down ready to watch #snydercut at 7am And it suddenly changed to The Family Stone!!! No reason just an apology that the film not available. Very disappointed #JusticeLeagueSnyderCut

  • DJ25829920 David Jorgansen (@DJ25829920) reported

    @Marc200588 @SkySports @Super6 I'd be sick as ****

  • Ash88says Ash (@Ash88says) reported

    @SkyHelpTeam why did you cancel the 7am showing of the Snyder cut on sky movies?

  • MaxShai2 MaxShai (@MaxShai2) reported

    @skytv @SkyUK PLEASE RESPOND WITH AN ANSWER AS ID LIKE MY BLACK OPS SKIN PLEASE THIS IS NOW RIDICULOUS! APPALLING SERVICE ALL AROUND!