Sky

Sky Outage Report in Shepherds Bush, Greater London, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Shepherds Bush, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Shepherds Bush and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Shepherds Bush, Greater London, England 12/02/2025 20:15

December 02: Problems at Sky

Sky is having issues since 07:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Shepherds Bush, Greater London, England

The most recent Sky outage reports came from the following cities: Hackney, London, Hounslow, City of Westminster, Enfield Town, Hammersmith, Newham, City of London, Southwark, Harrow, Harringay, Croydon, Wembley, Brentford and Wandsworth.

Loading map, please wait...
City Problem Type Report Time
United KingdomHackney Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomCroydon Total Blackout
United KingdomHackney Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Shepherds Bush, England

Latest outage, problems and issue reports in Shepherds Bush and nearby locations:

  • BrendaSmiffy BSmith (@BrendaSmiffy) reported from Eltham, England

    Why is @SkyHelpTeam Broadband so poor. Every night there is a problem. Dont even bother with WiFi but can’t access Netflix and when I can it buffers. Costs a bomb too. Pony. Need a change.

  • JezzaH99 Jeremy Harrod (@JezzaH99) reported from Harrow Weald, England

    @rajeevdatta @bradyboyqpr @SkySports @skytv So cancel your subscription. Simples.

  • Dean84121152 Dean (@Dean84121152) reported from London, England

    @SkySports @GeoffShreeves The deflection was so bad even if that player wasn’t there De Gea wouldn’t have got there . So I think the goal should stand .

  • matt_angelo_84 Matt Angelo (@matt_angelo_84) reported from Bromley, England

    @SkyHelpTeam Internet down again! Asking to book an engineer through mysky app again but think it’s time to cancel and move to @virginmedia This is the 3rd Engineer visit this year #poorservice

  • bradylady1986 Lee Brady (@bradylady1986) reported from Merton, England

    @SkyUK what rubbish. Attempting to cancel my subscription after years of poor TV signal and get the recorded message ‘we’re closed. Please call back between 8:30am and 8:00pm’... note that the time for this was at 7:50pm.

  • therealowlstom Thomas Hartley (@therealowlstom) reported from Moor Park, England

    @SkyHelpTeam can I please ask why Liar series 2 which started last night is not even available to watch via Sky Go, never mind download which I'd like to do. Whereas all of series 1 is available. Doesn't seem right to me. Thank you.

  • Brunts1980 Nickle Arse (@Brunts1980) reported from Lambeth, England

    Was just about to leave @SkyUK as the broadband was too slow. They upgraded me to superfast broadband which should have been done by today and they have now advised that it will be another week. Great way to treat your customers #angry #skybroadband

  • hornetboy84 john parslow (@hornetboy84) reported from Brentford, England

    @RobGooders @jffcpfc @SkySports I’ve seen it from all Angles . No heads actually clashed - he leant in and pushed his chest at him. Zaha pushes him in the face so that should a red ... but I agree just let it go as caps was stupid and was baiting him. Meanwhile - elbow in face on Kabasele ....

  • tonysacting tony pickering (Roy) (@tonysacting) reported from Camberwell, England

    @virginmedia Interesting when you get disconnected the moment you tell the agent the deal to stay with you as a loyal customer is way higher then new customers and £20 a month more than @SkyUK Especially when your charging me per minute to call you as you never fixed my landline

  • KimOrmsby3 Kim Ormsby (@KimOrmsby3) reported from Rickmansworth, England

    Our Internet has been down for almost 24 hours, can’t get through to Sky @SkyUK #frustrating

  • JoshhhUTC Josh 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@JoshhhUTC) reported from Bromley, England

    @SkyUK your WiFi is terrible.

  • rundaverun93 Dave (@rundaverun93) reported from Wandsworth, England

    *******. @SkySports should be ashamed showing Porn before the 9pm watershed.

  • Chazacox Charlie Tebbs 🙋‍♂️ (@Chazacox) reported from Barnet, England

    @JosiePosie2 @SkyHelpTeam We have @SkyUK and our broadband is shocking too! Endless phone calls and visits resulted in nothing. Awful.

  • KimOrmsby3 Kim Ormsby (@KimOrmsby3) reported from Rickmansworth, England

    @SkyHelpTeam It came back on but he gone down again!

  • RyanHeatly Ryan Heatly (@RyanHeatly) reported from City of London, England

    @lee4ord @btsport @SkySports Not a bad shout

  • rajeevdatta Rajeev Datta (@rajeevdatta) reported from Brentford, England

    @JezzaH99 @bradyboyqpr @SkySports @skytv That’s not what Sky would want to do. They live & die by their subscriber figures.Seeing loads of folk cancel & run the risk of losing them to others wouldn’t be commercially smart.They’re best off acknowledging current situation & then making gesture to the current subscribers.

  • Emma_L12 Emma_L (@Emma_L12) reported from Kingston upon Thames, England

    @SkyUK I’m a bit disappointed, I was waiting for a call back the other day and it never happened. Arranged an engineer as a last resort when I really want to leave completely, but got taught into it. Was promised they would look into a better date/shorter time, didn’t hear back.

  • komal_manesh Manesh Komal (@komal_manesh) reported from Hillingdon, England

    @SkyHelpTeam Your customer care team are the worse you guys are really good at misleading customers well done sky

  • yas_balotelli45 Blueman (@yas_balotelli45) reported from Walthamstow, England

    @Taylan_Gul @SkySportsPL @SkySports Rt it’s stupid what he did by saying I don’t want to say it but then proceeds to say it 😭 but ngl being here 6 months at the club his fitness should be way better and technique physicality and skill wise he’s ready for the prem which is what’s so disappointing about him

  • BrendaSmiffy BSmith (@BrendaSmiffy) reported from Poplar, England

    @sternejohn @SkyHelpTeam Been thinking about upgrading the telly due to the poor picture but realised it’s the broadband.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • waddy1980 dean wadforth (@waddy1980) reported

    @SkyHelpTeam Is they a problem downloading stuff on sky q box ? Has mine keeps failing and my internet is all ok ?

  • gingerclare74 Clare Harvey (@gingerclare74) reported

    @SkyHelpTeam Sky email through yahoo has been terrible this last week, emails not loading, if and when they do there is no content. It is not my sky broadband, I WFH and all my work systems and emails work fine, but sky email this last week has been awful

  • jamezwilby James Wilby (@jamezwilby) reported

    @SkyHelpTeam @skyuk Disappointed you claim your Best Black Friday deals ever yet you won’t let me a customer of 16 years upgrade my broadband for less or least the same as price offered a new customer! No thanks for loyalty it seems :( I don’t feel like a #skyvip

  • OBadcock Oliver Badcock (@OBadcock) reported

    @SkyUK home broadband STILL dropping in and out despite 2x open reach visits. Can someone help pls!? Loss of service not good & keep getting told everything is ok!

  • nav6370 Nav (@nav6370) reported

    @SkyHelpTeam Raised a complaint Friday- all I have to say is skyhave till Monday - no card on Monday I walk away and sky can shove their sky q / broadband where the sun doesn’t shine - and will never have me as a customer.

  • rdearns6 rdddddd (@rdearns6) reported

    @ValeKunDo @ITV @ITVX Trust me I missed Messis goal because of the lag & I got a iPhone 13 with 5G? I never have this problem when I watch Bt Sport or skysports it’s ridiculous

  • Elisha__Jayne Elisha Steeden (@Elisha__Jayne) reported

    @SkyHelpTeam @waddy1980 Is there an outage in Blackpool? We haven't had any Internet for 3 hours!!!!

  • NIKNAK0809 Simon Glover (@NIKNAK0809) reported

    @SkyHelpTeam Hi please help,I've been a sky customer for over 21 years unfortunately I have had to cancel my broadband as your prices are no longer competitive is there anything you can do before I accept another black Friday offer from one of your competitors?

  • e4everything Emma Bushell (@e4everything) reported

    @SkyHelpTeam Hi, we're in SE8 London and we've had no internet since yesterday lunchtime. Can you please let me know what the problem is and how long it will take to fix? The app says there's a local issue #skyoutage

  • PhilsyDJ1983 Philip Hart (@PhilsyDJ1983) reported

    @SkySports Melissa reddy - worst signing since Thomas brolin