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Sky Outage Report in Shepherds Bush, Greater London, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Shepherds Bush, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Shepherds Bush and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Shepherds Bush, Greater London, England 01/11/2026 20:35

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (51%)

    Internet (51%)

  2. TV (27%)

    TV (27%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (2%)

    Phone (2%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Shepherds Bush, Greater London, England

The most recent Sky outage reports came from the following cities: Uxbridge, London, Southwark, Hackney, Wandsworth, Kensington, Tower Hamlets, Harringay, Hammersmith, Wembley, Croydon, Rickmansworth, Barnet, Stanmore and City of London.

Loading map, please wait...
City Problem Type Report Time
United KingdomUxbridge TV
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomSouthwark Internet
United KingdomHackney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Sky Issues Reports Near Shepherds Bush, England

Latest outage, problems and issue reports in Shepherds Bush and nearby locations:

  • SamGibbons89 Sam Beaumont Gibbons (@SamGibbons89) reported from West Molesey, England

    Rob Watton speaks so much crap... time for @SkySports to get rid of him and bring in some fresh #skysportsnews @jollygibbo

  • sparkloaf26 mark cording (@sparkloaf26) reported from Barnet, England

    @SkyHelpTeam your broadband is utter crap pay for ultrafast and get rubbish signal upstairs shouldn't matter with the amount of people streaming... how can I bust the signal to upstairs

  • ianelm Ian Elmer (@ianelm) reported from Harrow Weald, England

    @SkyHelpTeam Dear help team. Was booked for tv and broadband install on 17/9/20 but neither service installed. Date for tv install now 21st October! No date given yet for broadband install. Please advise if I am under contract with you so I can consider options.

  • MrsCNightingale Clare Nightingale (@MrsCNightingale) reported from Bromley, England

    @hughbon @SkyHelpTeam Having the same problem this morning... no way of communicating with @SkyHelpTeam #skyq #byesky

  • SuganPalanee Sugan D Palanee (@SuganPalanee) reported from Kingston upon Thames, England

    @SkyHelpTeam - one and half hours waiting for help and still going.

  • Peachey_79 Charlene (@Peachey_79) reported from Wandsworth, England

    Bloody hell @SkyUK your broadband is ****! I’ve had intermittent connection since April, a broadband and tv visit and it’s still crap... quick enough to take my £100 a month though huh!! Can’t call or contact you either #pissedoff @SkyHelpTeam

  • SMcClay29 Stephen McClay (@SMcClay29) reported from Harrow Weald, England

    July 31st: order new Sky package 2 months later: Sky installed 2 days later: Sky wipe the signal while trying to fix a catch-up TV issue then tell me I have to wait until 7 more days to get it fixed, oh and pay for it. “Believe in better?” Can’t really do any worse @SkyHelpTeam

  • stevemfc2 steve (@stevemfc2) reported from West Molesey, England

    @davikeishgmail1 @SkySports You stupid prick

  • mandy_andrews3 Mandy Andrews (@mandy_andrews3) reported from Hounslow, England

    @SkyHelpTeam how do we report a phone line issue. The contact us button on the my sky app says don’t contact us???

  • CIPerrin Chris Perrin (@CIPerrin) reported from Camberwell, England

    @SkyHelpTeam Yes...when I test the connection it tells me that there is an issue in the local area? But no word what it is or when it will be fixed?

  • hines_stephen Stephen Hines (@hines_stephen) reported from Lambeth, England

    Yet again it seems @OpenreachHelp and @SkyHelpTeam are blaming each other for my broadband problems... This has been going on since May, and i think I am entitled to some answers...

  • Peachey_79 Charlene (@Peachey_79) reported from Wandsworth, England

    @SkyHelpTeam Please I have done all this before, I’ve had broadband guy out and a TV woman out and there’s still issues. For 4 months now and still £100 you take from me with no resolution.

  • MrsCNightingale Clare Nightingale (@MrsCNightingale) reported from Bromley, England

    @SkyHelpTeam @skytv I have an engineer here right now fitted sky q and he says my order is wrong and he can’t fit it. £200 and customer for 20 years, 3 week waiting time and I cannot contact anyone for help?? #sky #skyq

  • CIPerrin Chris Perrin (@CIPerrin) reported from Camberwell, England

    @SkyUK Internet down in SE22 for 4 hours. Your site says there is an issue locally? Any update?? @ThreeUK 4g and 5g constantly dropping out in the area too??

  • stevemfc2 steve (@stevemfc2) reported from West Molesey, England

    @MarkPhoenix19 @SkySports The tournament is good ! It’s bad because ...?

  • ochapman oliver chapman (@ochapman) reported from Bromley, England

    Hi @SkyHelpTeam Hi - is there a way of contacting someone at Sky with a broadband issue which can't be fixed online and no calls are being taken? Thanks

  • adam_mcclelland Adam McClelland (@adam_mcclelland) reported from Croydon, England

    Trying to contact @SkyUK but issue isn’t a complaint or covered by your options!!

  • SamiaBadani Samia Badani 💚 (@SamiaBadani) reported from Kensington, England

    @SkyHelpTeam Thank you. Still you should work on an entertaining message whilst there’s no signal. Went through the 5 steps and checked with other residents. Fault seems to be communal aerial on our so it’s over to @jjcaspell to send us someone

  • Susanar02708336 Susan armstrong (@Susanar02708336) reported from Poplar, England

    @AbdulHai23 @SkyHelpTeam Remember though if you took out sky subscription on say 20 th August you would have to cancel on the 19/20th ofAugust

  • ochapman oliver chapman (@ochapman) reported from Bromley, England

    Hi @skyuk - is there a way of contacting someone at Sky with a broadband issue which can't be fixed online and no calls are being taken? Thanks

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • F0r3stF1r3 Sax 🌶 (@F0r3stF1r3) reported

    Why is @SkyUK broadband so bad? Literally always have to hotspot and use my mobile data for EVERYTHING.

  • SwimJohn76 John Andrew Smith (@SwimJohn76) reported

    @SkyHelpTeam how do I find a help phone number? It’s extremely difficult and infuriating!

  • BeardedSonOfNel BeardedSonOfNel (@BeardedSonOfNel) reported

    @electron_greg @SkyHelpTeam @SkyUK Because they are like EVERY media company... They give zero ***** about their customers, or service, and if they mess up enough; they change their name, and start the cycle again.

  • bevangeleyes Bev Nicholas (@bevangeleyes) reported

    @SkyHelpTeam I’m getting really annoyed now that my broadband seems to constantly have bad speed! I can’t find a number to call to contact anyone. I’ve tried doing the speed tests and sorting the problem myself but nothing changes! Can you give me a number to speed to someone

  • Thenimblethief Malcolm webb (@Thenimblethief) reported

    @SkySportsPL @SkySports And still Redmond is shite. He’s not doing anything down on the left. Minimino is getting bundled off the ball too many times. He’s not strong enough to keep after the season finishes.

  • Jamsmiffy1 JamieSmith (@Jamsmiffy1) reported

    @SkySportsPL @SkySports Piss poor defending. ******* shocking

  • WoahHeyGuysWtf Yo (@WoahHeyGuysWtf) reported

    @SkyHelpTeam My internet need speed is shockingly slow and I’ve just had a letter recently saying the bills are now getting increased again. I’m barely getting 10mbps. I’m very unhappy and wish to cancel my contract because of this.

  • JdDeacon0457 joybell (@JdDeacon0457) reported

    @SkyHelpTeam No. Explanations, return calls and fix have been promised. 8 days later and nothing.

  • JdDeacon0457 joybell (@JdDeacon0457) reported

    @SkyHelpTeam Also I have used this link and it is not what my complaint needs.

  • clarkeyp_UK P. Clark (@clarkeyp_UK) reported

    @SkySportsNews @SkySports They have a great stadium yet the fans say there’s been no investment.. they are a strange lot aren’t they. THFC has always been an average club and money will never change that. All they ever win is a place in Europe, I’m surprised the fans don’t want a trophy for that