Sky Outage Report in Shepherds Bush, Greater London, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Shepherds Bush, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Shepherds Bush and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 15: Problems at Sky
Sky is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Shepherds Bush, Greater London, England
The most recent Sky outage reports came from the following cities: London, City of Westminster, Hammersmith, City of London, Croydon, Poplar, Enfield Town, Harringay, Paddington, Southwark, Hackney, Pinner, Southall, Harrow and Hampstead.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Wi-fi | |
| London |
Wi-fi | |
| London |
Internet | |
| City of Westminster |
Total Blackout | |
| Hammersmith |
Internet | |
| City of Westminster |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Shepherds Bush, England
Latest outage, problems and issue reports in Shepherds Bush and nearby locations:
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Brogan-Louise
(@BroganLouise95) reported
from
Islington, England
@SkyHelpTeam fuming my sky has gone down as I work from home 😡😡😡
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Laura Greenaway
(@LauraGreenawa12) reported
from
Merton, England
@BeckyEverson @SkyUK @virginmedia Nope, virgin always lagging or down completely, have to reboot or switch between 2g or 5 g
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Ketul Patel
(@GreedyGit) reported
from
Watford, England
@SkySports when are you going to fix the sound outages on your IPL coverage? We are now in match 3 and am still getting the problem during key commentary moments. #Ipl2021
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Sattapaal
(@sattapaal) reported
from
Hillingdon, England
@Naby_Lass @SkyUK ****. Do you have access to the BT sport's app??
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Jess
(@MrsScreech) reported
from
Hillingdon, England
@SkyHelpTeam not happy being charged a £30 admin fee to re-contract with you. Can something be done about this please as I am a Diamond VIP customer?
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COLFESeconomics
(@COLFESeconomics) reported
from
London, England
Yet more problems with @SkyHelpTeam broadband... not been right since before Christmas. How hard can it be to sort out?
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Casimir Knight
(@CasKnight) reported
from
Camden Town, England
Does anyone know if @SkySports have a red button service where you can watch Mourinho watching the game as @SpursOfficial win at Wembley today?
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COLFESeconomics
(@COLFESeconomics) reported
from
London, England
Yet another evening of interrupted internet from @SkyHelpTeam. Hope (yet another) engineer visit on Wednesday solves the problem; it’s only been 5 months after all....
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Mike Bovill
(@MikeBovill) reported
from
Richmond, England
Three Women’s Euros play-offs and three international friendlies, including the @Lionesses , and NONE of the scores are on the @SkySports football scores app. So poor.
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Barry
(@barryprotrainer) reported
from
Hackney, England
Hi @skytv @SkyUK How do i cancel an engineer appointment?
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Malachi Beckford
(@BeckfordMalachi) reported
from
London, England
@SkySports This is never a red card everything look worse when you slow it down
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Fiona
(@FionaFwarlow) reported
from
Richmond, England
@SkyHelpTeam Hello, yes I have & it says no known issues. But our Sky went down just after 12:00pm today. I have tried all the usual but no luck!
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julie atkin
(@atkin_julie) reported
from
Hackney, England
@SkyUK fix my broadband
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Tamir Davies
(@StyleSeeLondon) reported
from
Borehamwood, England
@SkyUK what is going on tonight with the signal! Tonight we’ve had loss of signal and complete loss of access to our sky Q multiple times. Is there a nationwide error as I know several people with the same error
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aadam
(@pakigerian) reported
from
Hillingdon, England
@conret91 @SkySportsPL @SkySports Var isn’t the issue, it’s the people using it
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Robert Gibson
(@gibbo2904) reported
from
Enfield Lock, England
@christhered5 @SkySports No media outlet gives a **** about the fans. And now the clubs going down same route!! Haven’t seen 1 fan in favour of this new proposal
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ap
(@otheranthony) reported
from
London, England
@SkySports Hey Karen 👋🏾 There’s no way you guys would turn down £3.5b. Only the fans are allowed to voice their disgust. All the best,
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@SkyHelpTeam I am in London N31QN and both our Sky mobiles have stopped working in the last half hour. I can see a 3G signal but no 4G and cannot make calls, send messages or get online. Wi-Fi calling also does not work. Are you aware of this issue? Thanks.
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lee duggan*
(@redlee6963) reported
from
Croydon, England
@SkySports @GNev2 is the reason I’m giving up my subscription why you got the idiot back is beyond me first class 🤡
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the spark
(@sparkloaf26) reported
from
Barnet, England
@SkyHelpTeam On the phone for a long time we have the older sky q hub, I even have a old sky microfilter and it gives me only 15mgs streaming think it's broken
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Cheeko TK
(@TkCheeko) reported
@momidiop1 @SkySports This the guy in breaking bad? what's he got to do with this?
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PriscillaTheGuitar
(@GreenGuitar17) reported
@SkyHelpTeam I understand that, but can you at least confirm that there is an option to cancel, if I want to? I am aware there will be fees to pay
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NYLonGirl
(@NYLonGirl) reported
Dear @SkyUK I’m fed up with your cr@p. First you slap roaming charges without any warning and then your crappy service doesn’t even work - keeps telling me local numbers I try when travelling are “not in use” when they’re perfectly in use from every other provider. Liars.
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EpicOverlord
(@Epic_Overlord) reported
@SkyHelpTeam Just curious as to the reason why i've had no wifi or internet since 23:45 last night? Wondering what you're doing to fix this and if there's an ETA on when WiFi signal will be back...
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Shelina begum
(@Shelina1988) reported
@SkyUK There has been a payment taken from my account and direct debit setup with my card details but not my name on the account. I have been refused help to close this account as it’s fraud and not on my name. Meanwhile I had to pay £42 plus an additional £180 help?
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Marco Zacchino
(@MarcoZacchino) reported
@SkyHelpTeam I have now been waiting almost four weeks for delivery of a router. My broadband is still not working.Every time I call I get told to wait until a couple of days and then I hear nothing and have to call back.Can this be sorted asap?If not how do I cancel the order?
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MattRW81
(@Mattrw81) reported
@SkyHelpTeam hi, my internet connection has gone down? I’ve tried the steps to reboot and test etc but nothing, is there a wider issue? WA10 area
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Richard Scratcher 🇺🇦
(@mr_scratcher) reported
@AislinnClarke @SkyUK Go to the Ombusdsman. It was the only way I got an issue solved to my satisfaction a couple of years ago. Sky really are atrocious at customer service unless you are going to upgrade your psckage or extend your contract.
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Emma Chivers
(@Emmaharris308) reported
@SkyHelpTeam Good morning. We've had Sky Glass for a week now. It does seem to get out of sync quite often. Improves when you change channel and back again. That really isn't a good solution though. Any thoughts please?
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Jeannie Snowsill
(@JeannieSnowsill) reported
@SkyHelpTeam I already have and I was told to raise a complaint which I had fine twice previously