Sky Outage Report in Shepherds Bush, Greater London, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Shepherds Bush, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Shepherds Bush and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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TV (48%)
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Internet (34%)
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Wi-fi (8%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Shepherds Bush, Greater London, England
The most recent Sky outage reports came from the following cities: London, Croydon, Islington, Enfield Town, Harringay, Bushey, Hackney, Newham, City of Westminster, Holborn, Paddington, Finchley, Southwark, Tower Hamlets and Tottenham.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Internet | |
| London |
Internet | |
| Croydon |
Internet | |
| London |
Internet | |
| Islington |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Sky Issues Reports Near Shepherds Bush, England
Latest outage, problems and issue reports in Shepherds Bush and nearby locations:
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Rebekah Jones
(@rebekahjmezzo) reported
from
Kensington, England
Just a quick Tuesday morning PSA to let you know that @SkyUK have been charging me £2.50 a month for NOT having sky TV (can’t afford that kind of luxury) for the past I don’t know long. Never heard of such a stupid charge... good one sky 👌
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Colin 'Tails' Taylor
(@colintaylor1986) reported
from
Hackney, England
Why is @SkyUK broadband so bad at the moment? No connection to the internet and can’t link anything with the router. @SkyHelpTeam #skybroadband #FirstWorldProblems
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Terri
(@Rex_Comms) reported
from
London, England
@SkyHelpTeam but then didn’t. It comes back it disappears. The call centre is saying everyone must call in but can’t get through. Clearly a wider issue although your online checks that we have to do say not. Can you investigate please?
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Kiran Raichura
(@KiranRaichura) reported
from
Watford, England
@TidyTouch10 @SkySports Agreed. Spotted Redknapp talking down to her a cpl times too, implying "no Alex this is mens football". He talks a lot of nonsense anyway most of the time
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highams park gunner
(@highamspkgunner) reported
from
Walthamstow, England
@SkyHelpTeam @Jaabui Why your app is ****** and not working on Xbox. Do you want thousands of PM's ??? why don't you just fix the issue which is affecting thousands
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Lisa Woodman
(@Lewoodman) reported
from
Merton, England
@SkyHelpTeam have direct messaged if you can help ASAP
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Charlie M
(@Charlie628) reported
from
Paddington, England
@SkyUK Having trouble with broadband but can’t get through on the phone - keep getting sent a link but no way to speak to anyone online. Is there a direct number I can call? Openreach say I need a new router.
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Stuart Bailey
(@stuartbailey276) reported
from
London, England
@SkySports Has never deserved an England cap. Far too many mistakes and championship at best.
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Damian Finn
(@DamianFinn) reported
from
Barnet, England
Looks like Sky have the work experience kids manning the @SkyHelpTeam Twitter account. How can they be so oblivious to the fact that the Sky Go App on Xbox is crashing for literally thousands of people and that it is clearly an issue with the stream, not their customers set up!
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Alexa A.
(@rexrayy) reported
from
Wandsworth, England
@Ofcom @SkyUK @SkyHelpTeam i will legit throw my TV out my ******* window if you don’t change that #SkyHub ad (w/ the Beachboys song). it airs every 10 mins. pretty sure i have PTSD now. pls fire your marketing team bc I’ll never be able to listen to the Beachboys ever again
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highams park gunner
(@highamspkgunner) reported
from
Walthamstow, England
@SkyHelpTeam @Sam_Ette This should be your pinned tweet yet you don't even mention the problem on your Twitter page
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Kiri & kostas
(@kirikostas) reported
from
Wandsworth, England
@SkyUK I am not paying £70 so I can speak to an automated call system and sending me a txt to go on line to resolve any issues when the issue I have is my broadband connection a bit ridiculous is in it
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Marc the Luddite mm #UTAG Parasite!
(@marc_laz) reported
from
Loughton, England
@SkyUK worst phone service ever !!! Can’t get through I have been holding for over an hour !!!!
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Terri
(@Rex_Comms) reported
from
London, England
@SkyHelpTeam A large number of customers in the SE23 area are having significant issues with broadband (as demonstrated by the comments on our forum)- of the one who managed to actually speak to someone they were told an open reach engineer come out to check the local box 1/2
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🎤Toby Gilles🎤
(@tobygilles) reported
from
Camden Town, England
@acailler @SkyHelpTeam My understanding is the benefit to them isn’t financial. Their benefit is protecting their investment which I’ve no trouble with. This still damages it to an extent as we’re seeing with you cancelling your sky subscription. They’ve been backed into a corner. Clubs are to blame.
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Citizen of nowhere
(@ingoiolo81) reported
from
Merton, England
I started watching #Cobra. Ok, solar flairs and ******* Home Secretary are credible, but a competent moderately sympathetic Tory PM? Come on @SkyUK, that’s ridiculous
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Paul Harris
(@yoface43) reported
from
Paddington, England
@SkySports & @SkySportsNFL Can you turn the f***ing advert volume settings down. I’m trying to have a snooze. If I can sleep through @michaelirvin88 and not your commercials...you know you’re too loud!!
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Paul
(@Pauljar58453395) reported
from
Hounslow, England
£14.95 per game. That’s just criminal. We should (none of us will) all cancel our membership for a month to make a stand. 😡🤬 #btsport #skysports #premierleague
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Damian Finn
(@DamianFinn) reported
from
Barnet, England
@SkyHelpTeam come on Sky, at least acknowledge you have a problem with the Xbox App and Sky Sports. Enough people here saying they can’t watch the England game due to “A network error has occurred”
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Alexa A.
(@rexrayy) reported
from
Wandsworth, England
@Ofcom @SkyUK @SkyHelpTeam if you don’t change that ******* #SkyHub Beachboys ad i’ll throw my TV/myself out my window. been on for months & airs 1-2 times every 10mins. fire your marketing team. pretty sure I have PTSD now & will never be able to listen to the Beachboys again
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Gez
(@glutenfreegez) reported
@SkyHelpTeam Can’t get through on the phones, that’s the problem. Customer service is shocking. I don’t believe that’s the next available date, I’ve been pushed to the back of the queue.
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KatarinaViktoriana
(@KatarinaViks) reported
@SkyUK I AM NOT A SKY CUSTOMER HOW THE HELL DO I STOP THE NON STOP TEXTS EVERY DAY!!!! I BLOCK THE NUMBER BUT EVERYTIME ITS FROM A DIFFERENT NUMBER !!! I AM TIRED OF THIS HARASSMENT!!! Make it stop!!!!
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FF Mark
(@MarkNFLFantasy1) reported
@SkyHelpTeam Do we get a reduced bill for the upcoming month given that we're unable to utilise the service and you haven't provided us with a way to connect to the internet? @bt_uk offer a backup service should their customers have a disruption. I assume you don't...
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Gareth Cahill ⚫
(@GarethC4rdg) reported
@SkyHelpTeam @BlueDeckShow Problem is there is no accountability.... And sky will weasel out of paying any compensation because of the small print of "working days" Sky say they can't tell us any more info and @OpenreachHelp will just say that we need to talk to the ISP... #Catch22 #badcustomerservice
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Tom McCoy
(@tommccoy87) reported
@SkyHelpTeam I've had no satellite signal since last night. I've unplugged everything and left it but still nothing. Nobody else in the area seems to be affected?
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Ragnar
(@Ragnar74990169) reported
@SkyHelpTeam Unfortunately the building management have been uncontactable for years. With that in mind being an exceptional circumstance would I be able to cancel sky without charges?
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KatarinaViktoriana
(@KatarinaViks) reported
@SkyHelpTeam I AM NOT A SKY CUSTOMER HOW THE HELL DO I STOP THE NON STOP TEXTS EVERY DAY!!!! I BLOCK THE NUMBER BUT EVERYTIME ITS FROM A DIFFERENT NUMBER !!! I AM TIRED OF THIS HARASSMENT!!! Make it stop!!!!
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KatarinaViktoriana
(@KatarinaViks) reported
@SkyHelpTeam I AM NOT A SKY CUSTOMER! This is for SKY customers.
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john cloutier
(@johnclo92476512) reported
Hey @SkyHelpTeam why can’t we get an ETA of when service might be restored? No broadband in NW8 0ND since Friday. Your lame help department can only advise that there is an “outage in your area”. No sh#t Sherlock.
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TheGiftOfSalter
(@Shock_TheSystem) reported
@SkySportsNews God why is this an point of concern?? KT was due to receive the armband.. As Arteta has said. Skysports like Talkshite are as bad as each other for AFC hating.