Sky

Sky Outage Report in Shepherds Bush, Greater London, England

No problems detected

If you are having issues, please submit a report below.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Shepherds Bush, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Shepherds Bush and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Shepherds Bush, Greater London, England 01/17/2026 03:30

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (51%)

    Internet (51%)

  2. TV (27%)

    TV (27%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Shepherds Bush, Greater London, England

The most recent Sky outage reports came from the following cities: London, Newham, Hammersmith, Southwark, Islington, Hackney, Enfield Town, Croydon, City of London, Hayes, Camden Town, City of Westminster, Worcester Park, Poplar and Harringay.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomNewham Internet
United KingdomLondon Internet
United KingdomLondon E-mail
United KingdomHammersmith Internet
United KingdomSouthwark Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Shepherds Bush, England

Latest outage, problems and issue reports in Shepherds Bush and nearby locations:

  • ThatMichaelW Michael Wilkinson (@ThatMichaelW) reported from Lambeth, England

    @rtownl @SkyHelpTeam My Vodafone Broadband is just as bad. Drops out randomly. Quicker to use the 4G on my phone.

  • cjLiam1 Liam J C (@cjLiam1) reported from Wandsworth, England

    @SkyUK waited all day for my engineer not to arrive with no call to say why. Now on hold for an hour to reschedule. What a joke of a service

  • shariquenomani Sharique شارق نعمانی (@shariquenomani) reported from Barnet, England

    Sky customer support is literally broken down. Every call to them takes on an average 30-60 min. You are bundled off to India where they know NOTHING. only I’m sorry. Escalating it. Arranging a call back. The engineers don’t bother to attend on a appointment @SkyHelpTeam

  • zakmp4 BIG zakmp4 (@zakmp4) reported from Hammersmith, England

    holy **** I can’t wait till I switch from @SkyUK to an actual decent provider absolutely dog shit

  • JGuestRecruiter John Guest (@JGuestRecruiter) reported from City of London, England

    @SkyHelpTeam to be there again, ask to make a complaint to be put on hold again for another 30 mins.... rivalling SWR for worst service in 2019 #fail

  • SouthpawBoxNews Phil Rogers (@SouthpawBoxNews) reported from Tottenham, England

    @SkySportsPL @SkySports That is piss poor from Everton

  • sdoone TOKYO SEXWALE (@sdoone) reported from Camberwell, England

    @SkyUK @emandjonh Don’t do it dude these guys are the worst. My box has been broken for days. Just use amazon and Netflix it ain’t worth a dime

  • VixSeaman Victoria Seaman (@VixSeaman) reported from Richmond, England

    @SkyHelpTeam Ok thanks we were told he was coming today and he would call and neither happened. So mixed messages from several different call centre agents. Not to worry I'm sure we'll come to a resolution tomorrow and that resolution will be us switching to a more competent provider.

  • Mattmcilroy Matt McIlroy (@Mattmcilroy) reported from Bromley, England

    Always rave about how good @SkyUK is but a month to replace a broken Q box especially over Xmas is a joke, just post the bloody box or get an engineer round! #whatajoke #jokeservice

  • lorrainemking Lorraine King (@lorrainemking) reported from Brentford, England

    @NW6Rd You've just reminded me my contract is up with my absolutely appalling @SkyUK broadband. It's so slow it's like AOL dial-up

  • ShonaO Sofoodie (@ShonaO) reported from Poplar, England

    Day25 of no internet. Today when I called @SkyHelpTeam they told me that despite three visits I do indeed have no broadband & @OpenreachHelp are waiting for planning permission to dig up the road! WTF!

  • sweeney31 wiggo sweeney (@sweeney31) reported from City of London, England

    @SkyHelpTeam good evening Could you follow me as I’ve an issue with receiving any sky tv channels, I’ve just spoken to someone on the phone regarding an engineer and the date they have given me is 14th December which is unacceptable

  • harispurs82 Hari Patel (@harispurs82) reported from Tottenham, England

    Just cancelled my @virginmedia account due to the person on the other side of the phone was not worthy of my hard earned money because of mr Tosin you lost a valued customer of over 5 years. @SkyUK @TalkTalkTV @BTGroup I am available for your services. Best offer wins

  • VixSeaman Victoria Seaman (@VixSeaman) reported from Hounslow, England

    @SkyHelpTeam I'm very irritated by your terrible service. Not only did you terminate my broadband service a week early, we've waited 2wks for an engineer, only for him to arrive, say he's not comfortable drilling holes, insult my husband & then leave! Completely unacceptable!

  • cliffscab Cliff Mahoney (@cliffscab) reported from Hillingdon, England

    @SkyUK I hav now been on hold to speak to someone for over an hour come on Sky sort out your customer service!

  • marvelreid83 Darren Reid (@marvelreid83) reported from London, England

    Great start to my @SkyUK contract. Engineer hasn’t turned up and now have a hour wait on the phone to find out why! Left Virgin because I thought they were bad 🙄

  • mich1749 michelle stone (@mich1749) reported from Merton, England

    @SkyUK Haha unbelievable I just came back to sky..after cancelling my contract I got promise after promise of it will be better.. but still you never fail to disappoint

  • harispurs82 Hari Patel (@harispurs82) reported from Tottenham, England

    Been on the phone with @virginmedia the level of customer service is ridiculous. Been on the phone for over an hour explaining I received I call on Friday from them about upgrading my tv broadband and phone. However I explained @SkyUK we’re doing a amazing Black Friday deal.

  • shariquenomani Sharique شارق نعمانی (@shariquenomani) reported from Barnet, England

    Text or call. Waiting endlessly for some update. I’m throwing off my equipment & getting done with this BS @SkyUK Bad Bad experience

  • gww1996 George⚽️ (@gww1996) reported from Hounslow, England

    @SkyUK Sort out your crappy internet .. been down for 24 hours ! Stupid .. pay for a service to not even get it

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • therealrobgeall Rob Geall (@therealrobgeall) reported

    @SkyHelpTeam why does my SkyQ box keep disconnecting from my broadband? Should I have to pay for a service I cannot use?

  • ricpaul Ric Paul (@ricpaul) reported

    @SkyHelpTeam Thanks Pearl. I've looked at all your help info, & reinstalled it several times. It's been several days now. I've tried uninstalling, restarting, reinstalling. I've tried waiting ages after installing. I phoned you tech support and was told they had nothing further to suggest.

  • WRBevan Rhys Bevan (@WRBevan) reported

    Hey @SkyHelpTeam You have owed me a refund since April. I notice you were quick enough taking my money again this month but not so quick to issue what you owe me. What's going on? #SkyFailAgain

  • Ronaldadio Northumbrian FPL King (@Ronaldadio) reported

    @TheFPLPrince Wouldn’t have been as bad if @SkySports hadn’t have had a breakdown when 13 year old throws a paper ball in direction of Grealish from 10 yards.

  • Rob140638 Rob38 💙 (@Rob140638) reported

    @SkyHelpTeam had to cancel Glass today as service was woeful at best. Going back to Sky Q. Originally going to post boxes (3-5 days) but now an engineer called instead for 17th May. 15 days without tv 🤬🤬🤬

  • Ryanovdy Ryan (@Ryanovdy) reported

    @SkyHelpTeam Any issues in my area as red light on router for past hour or so.

  • scottmac10 scott mac (@scottmac10) reported

    @SkyHelpTeam help please I have a please wait message when trying to watch recordings? None are listed in my recordings

  • LeanneM155cap Leanne Capstick (@LeanneM155cap) reported

    @SkyUK @SkyHelpTeam Every time I try to make a call. The first one never rings then once I hang up and try again it does? Any advice please

  • isenthil Senthil Kumar (@isenthil) reported

    @SkyUK @SkyHelpTeam Disappointed with your support. I had requested the account closure in April 1st week and was confirmed that it will be closed on Apr19. But still account is active & u have billed me for next month...Hope your team sorts this out soon and refund is processed.

  • FollowLeedsUTD FollowLUFC (@FollowLeedsUTD) reported

    Football on sky sports is now mostly Gary Neville talking about how bad Man Utd’s owners are. Boring for the neutrals. **** him off. #SkySports