Sky Outage Report in Shepherds Bush, Greater London, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Shepherds Bush, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Shepherds Bush and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 08: Problems at Sky
Sky is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (62%)
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TV (15%)
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Wi-fi (14%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Shepherds Bush, Greater London, England
The most recent Sky outage reports came from the following cities: Southwark, London, Islington, City of London, Hammersmith, City of Westminster, Hackney, Wandsworth, Enfield Town, Barnet, Greater London, Camden Town, Croydon, Hounslow and Greenford.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Wi-fi | |
| Southwark |
Internet | |
| Islington |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Shepherds Bush, England
Latest outage, problems and issue reports in Shepherds Bush and nearby locations:
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Martin Chainani
(@martinyemi) reported
from
Hillingdon, England
@SkySports How come grassing is seen as bad by normal people but footballers do it every day with no comebacks. Personally I hate the behaviour of Holgate way more than Mane #LIVEVE
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Steve Basterfield
(@stevebaz10) reported
from
Hillingdon, England
@SkyHelpTeam Hi Ellie , So basically to keep my bills down you want me to get rid of some channels that I previously agreed with you??
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Phil Craig
(@philmcraig) reported
from
Richmond, England
@SkyHelpTeam Thanks Claire Can you confirm that there is an outage in my area, and that it’s being worked on? It’s been 24 hours now…
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Sir Joseph69
(@Mraspire) reported
from
Poplar, England
@MailOnline @SkySports Care to show any interest on this subject you lot support ?
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John PP Hunt
(@jpph10) reported
from
Barnet, England
@SkyHelpTeam I have called to no avail. That's why I am trying this route. Seems like a dead end both routes of communication which for two companies in the communications industry is very poor @OpenreachHelp
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Kieran Shew
(@shoeburger) reported
from
Merton, England
@SkyHelpTeam Since the storm, my sky box isn’t receiving signal. I’m in a block of flats. Tried calling, wait on hold for ages. How do we get someone to repair our dish? Why don’t you have an online solution for this. It’s 2022
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The Eye Casting CDA
(@TheEyeCasting) reported
from
Camberwell, England
@SkyHelpTeam I don't have a Sky landlines 🙄. Why do I have to call at to cancel something ? I tried calling was on phone for an hour to be told it wasn't possible to cancel then getting transfered somewhere else. Obviously making it as difficult as possible. Still have service I don't want.
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Max Burrell
(@MaxBurrell5) reported
from
Kingston upon Thames, England
@SkySports fix the Stoke Luton stream
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Puja Bhatia
(@pujab29) reported
from
Paddington, England
@SkyHelpTeam I quite knew I couldn't expect any kind of support from your end. The homemove team had given me this frame 20 days ago as well. Didn't think it would take 40-45 days just to get wifi up and running in my house
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Insane Gooner
(@InsaneGoon3r) reported
from
Croydon, England
@richardajkeys Why is this irritating man still on twitter? I must say the quality of presenters on @SkySports is A* these days compared to those awful days of old!
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Lisa Jenkins
(@lisaannejenkins) reported
from
Camberwell, England
@SkyHelpTeam "We are having problems connecting to a network"...I used WPS and a password....still won't connect
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Tony Jacobs
(@TonyJacobs_) reported
from
Camden Town, England
@SkyHelpTeam really unhappy the terrible service my 83 year old disabled mother is getting from Sky - she switched to your broadband and phone only to be told that her phone in each room and personal neck alarm that she relies on now won’t work and no way of working..Shameful
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Phil Craig
(@philmcraig) reported
from
Richmond, England
@SkyHelpTeam Any chance of Sky making some kind of comment about what’s going on? It’s now day three and there will be lots of people like me who need broadband to WFH. Seems to be a real problem all over Twickenham.
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Lisa Jenkins
(@lisaannejenkins) reported
from
Hackney, England
@SkyHelpTeam My Sky + box has disconnected from the Internet and no matter what I do ( I have tried all options) but a network cannot be found. Are there any issues atm? All my other devices are connected to my WiFi no problem.....
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Kieran Brown #FRSA 🏴🇪🇺🏳️🌈
(@Kierbro) reported
from
London, England
@SkyHelpTeam abysmal service. My partner started working with Sky months ago, yet since we switched our (already crap) package to your apparent super best, it’s been worse than ever. Can’t stream anything without interruptions. And yes, been through usual steps. Not good enough
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Phil Craig
(@philmcraig) reported
from
Richmond, England
@KatLueth @SkyHelpTeam Also from Twickenham here - and no Sky broadband for 24 hours now. Website says there’s an outage but also says ‘no problem with your service at your address’. Any chance of some clarity ?
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Joshua Milton
(@miltipello) reported
from
Walthamstow, England
@SkyHelpTeam I'm on the phone to someone now. I'd like the £15 charge for something I never asked for to be refunded too.
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Kevin Williams
(@ozwilliams101) reported
from
Kensington, England
@SkyHelpTeam what is happen with the internet outage, it has been ongoing since 12.30????
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Munira Wilson MP 🇺🇦
(@munirawilson) reported
from
Richmond, England
Hey @SkyUK, we've been without broadband at home for five days now. Like millions of others, my husband and I can't work without decent internet access. Your customer service is glacial. Please can you help!
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Nigel Wilkinson 🐝 💯👕
(@25FernaFan) reported
from
Southall, England
@mothball69 He’s a ****!! He NEVER uses “the whole package” for ANY Club except Manchester City!!!!? No shame @SkySports !! NONE!! Embarrassing.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Wilkinson
(@paulwilko10) reported
@Boro @pnefc @SkySports I assume for us in Spain it will be available on Match Day Service?
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Sara
(@sazdet) reported
@SkyHelpTeam hi our WiFi and internet has been down for over an hour. We've rebooted but nothing has worked. Can you support? Thanks
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MaxElgot
(@XamTogle96) reported
@LaurentsLeftPeg @SkySports It's not an equivalent situation because Scotland are required to play Israel in Fifa competitions to qualify for the only international tournament available. He's making an individual choice to embrace and support a despotic, vicious regime. Conflating the two is useless.
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David
(@Just_Super) reported
Nevermind @netflix I'm canceling @skytv @SkyUK my subs has gone from £18 to £27 in the last couple of months. Barely a warning and no additional services. Gaw'd awful customer service, no easy means of canceling. Should have done it years ago.
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Dojj Singh - Intresting stuff isn't it
(@therealdojj) reported
@SkyHelpTeam there is power to the box, the power light illuminates very faintly, but nothing else, no whirring, no noises, nothing at all and the fan doesn't work either
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KAREN FULLER
(@KJF100) reported
@SkyHelpTeam so disappointed that a £2 per day roaming charge been added today. I only changed to sky as you also had free roaming as I spend a lot of time in Europe 😡😡 guess I’ll be changing network again
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MaxElgot
(@XamTogle96) reported
@MartinJohnson10 @SkySports He's choosing to increase his earning power slightly as a man who's richer than 99.99% of the world. It is not an equivalent sacrifice compared to the average person not engaging in society. I'm saying it is immoral for him to make the choice to support a vicious regime
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Neil Dines
(@Dines_11) reported
@SkyHelpTeam can you advise on how is best to get advice on sky glass tech issues
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Philip Foster
(@PhiltheBear) reported
@maverick99sback @SkyHelpTeam I quit after 14 years this past month. Got fed up of being told I was a VIP customer, them passing me to a different team who miraculously cld offer a slightly better price. They are the gift that keeps on giving though as I had to chase them for the money they owe me yesterday
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ZX Geoff Owen 🏁🏴🇪🇺🕹🏎🇺🇦
(@NCC_17fOrmula1) reported
@StarTrekOnPPlus Hi. When you launch in the UK, will the service be available on #SkyQ #SkyHD @SkyHelpTeam or made available as an Android app for compatible TVs?