Sky Outage Report in Shepherds Bush, Greater London, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Shepherds Bush, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Shepherds Bush and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (15%)
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Wi-fi (14%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Shepherds Bush, Greater London, England
The most recent Sky outage reports came from the following cities: Wandsworth, Hackney, London, City of London, Enfield Town, Barnet, Southwark, Islington, Greater London, Camden Town, Hammersmith, City of Westminster, Croydon, Hounslow and Greenford.
| City | Problem Type | Report Time |
|---|---|---|
 Wandsworth |
Total Blackout | |
| Hackney |
Wi-fi | |
| Hackney |
Internet | |
| London |
Internet | |
| Hackney |
Internet | |
| City of London |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Shepherds Bush, England
Latest outage, problems and issue reports in Shepherds Bush and nearby locations:
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Robert Rams
(@RobertRams1) reported
from
Barnet, England
Amazing tech support from @SkyUK this morning both online first and then on the phone. How customer service should be done!
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Raymacuxbridge
(@raymacuxbridge) reported
from
Denham, England
@SkyHelpTeam your broadband has over charged us by 50% this month and no way of getting through to anybody. Poor service
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Ayo Alabi
(@ayoalabi99) reported
from
Islington, England
@sonnydniro @SkySports Silly really. Liverpool shd b champs we know but all they care abt is crowing them & not losing money. 27k lives & rising don’t matter. There has to be cut off point to restart n end the season, if not cancel d damn thing. Give them d title if u have to n sack off d season
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Chris Boud
(@Boudie83) reported
from
Tottenham, England
@SkyHelpTeam Hi sky. Could you help me with this error issue. Get it on laptop, mobile and on sky go app. Thanks
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cheffiana
(@zoegracee03) reported
from
Camberwell, England
@SkyUK its 9.06 why is the wifi not working....
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Shane Gillespie
(@ShaneGillespie) reported
from
London, England
@charlotte19831 @SkyUK @BorisJohnson @SkyHelpTeam @SkyNews @BBCNews They are bloody useless, wont get a manager to call us and won’t do anything to help.
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Geoff Gosbee
(@geoffgosbee) reported
from
Eltham, England
@SkySports how do you get hold of anyone if you have an issue with SkyQ. I can’t seem to find a number
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Your Favourite Libra
(@ToniiiiMooree) reported
from
Hackney, England
Has anyone else have @skytv @SkyHelpTeam not accept the convid-19 has affected your income and they spoken to a manger who said (with smelly ***** and **** attitude) “that the price increase email was sent out on the 11tb of March 2020. So I can’t help you” disgusting company.
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Sam Sparrow 🇪🇺
(@SamRSparrow) reported
from
Hillingdon, England
@SkyHelpTeam hi our Sky Q keeps freezing and saying we have no satellite signal, but our status is all fine as is our network connection. We have been through the troubleshooting online which hasn’t fixed it and you’ve removed your phone number to call. Please help.
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Susan Foster
(@sweetsufos) reported
from
Enfield Lock, England
@SkyHelpTeam I’ve been overcharged this month. Tried calling and website. No help. Please advise. Thanks.
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Finchy
(@Dan_Finchy) reported
from
Eltham, England
@ElizabethG351 @SkyHelpTeam Mines constantly doing it but there's never a problem 🙄
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🆆🅴🆂🆃🆈
(@itsmrweston) reported
from
Eltham, England
@mainy10 @SkyUK @virginmedia Mine hasn’t been down for 2 days 😁
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Shane Gillespie
(@ShaneGillespie) reported
from
London, England
I don’t like this @SkyUK Don’t want to help people who have been Furlough and told me they can’t get a manager to call me. @BorisJohnson the government needs to help here before we all get in to debt because of it. @SkyHelpTeam @SkyNews @BBCNews
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Hammersmith, England
@SkyHelpTeam Anyway, that’s the last I’ll say about it. I’ve cancelled my Direct Debit so the ball’s in your court. Suggest you send me a bill for whatever I might owe you; I’ll pay it then we can call it a day. I’ll never use any of your services again.
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Alarms Are Us Ltd.
(@Alarms_Are_Us) reported
from
Bushey Heath, England
Sad that we had to leave, go to @SkyUK - was worse. clearly focused on sales and NOT Service. All the engineers from @virginmedia & @SkyUK were really nice people, but did not seem too technically skilled passed - replacing router, swirling in/off etc. Today’s guy new his stuff
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Alarms Are Us Ltd.
(@Alarms_Are_Us) reported
from
Bushey Heath, England
Sad that we had to leave, go to @SkyUK = worse. clearly focused on sales and NOT Service. All the engineers from @virginmedia & @SkyUK were really nice people, but did not seem too technically skilled passed - replacing router, swirling in/off etc. Today’s guy knew his stuff
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Jill Pay
(@belugajill) reported
from
Camden Town, England
@SkyHelpTeam No I've tried that and it doesn't work. I want to speak to a real person, as is my right as a long term paying customer.
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Garry Clark
(@Gmski) reported
from
Enfield Lock, England
@SkyHelpTeam Sky Broadband down in North London. Connects for about a minute then off again.
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Hammersmith, England
@SkyHelpTeam You clearly haven’t read my tweets very carefully. I don’t want to “get in touch with the right team” or “explore my options”. I want to give you my two weeks’ notice of cancellation of my broadband service. That’s all; it’s simple.
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Alarms Are Us Ltd.
(@Alarms_Are_Us) reported
from
Bushey Heath, England
Also @SkyUK and @virginmedia the engineer that solved the problem today is what customer service looks like - Gavin Wilson from @virginmedia get him to train your teams. We had at least 8 engineers over past 15 months between your services and this guy sorted it in 1 visit! 5*
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Richard
(@Fumbledore) reported
@SkyUK My TV set and Sky HD service is fine. All I would like to do is to lose the Dishes and receive via Broadband. Why are Sky forcing me to put all my TV eggs in their basket?
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Sarah Wells-Gaston
(@Sarah_C3980) reported
Absolutely diabolical service from @SkyHelpTeam 😡 Called 2 weeks ago about moving our package to a new house & told nothing could be done - had to call back 2 weeks before move. Called today & told the person had given us wrong info, couldn’t move phone/broadband unless took….
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ItsDooley
(@its_dooley) reported
@QWarrior123 @ryanricardo76 @SkyUK No if you look on their site you need to have the sky ultimate TV package for the service £13 is with a dish and box still
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stephen duncan
(@stevo17171) reported
@SkySports WTF is he trying to look like. *****!!
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Rishav Kanoria
(@rishav) reported
@whatgearreviews @SkyUK This is so dumb considering they don’t have an app to stream on every other TV/ Apple TV, and Sky Go blocks Airplay and doesn’t have all the channels. Maybe fix this first.
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Robot Logic
(@Robot_Logic) reported
@SkyUK That might have seemed really sincere, if we all really gullible, and not aware of your business model of causing **** in the world for your own benefit.
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catsrock72🇪🇺💙🌹 #FPBE#doublevax#NHSworker
(@catsrock72) reported
@SkyHelpTeam @grumpy_ole_git I can't get good signal on normal aerial , even with boosters. I rely on my sky dish. My broadband with you isn't reliably fast. When it goes slow, as per previous comment, TV would be unwatchable.
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H is for Harp
(@HarpSilver) reported
@quizbuff2000 @meandonlyme67 @SkyUK They do if they are retired librarians who have mobility issues couldn't leave the house and wanted books to read I taught her and because she was highly motivated she picked it up fast
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rob
(@_Robert_Conway) reported
@SkyUK This won’t be everyone cup off tea and for me a customer since sky began, it looks like a waste of time getting a new tv , when customers already have an lastest tv . That’s wait and see if Sky launch a new IP set top box in months ahead .
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Nigel Pickover
(@Nigel_Pickover) reported
With #Sky rolling out the all-encompassing terrestrial service #SkyGlass will the company be changing their overall brand name to #Ground? @SkyNews @SkyUK