Sky Outage Report in Shepherds Bush, Greater London, England
No problems detected
If you are having issues, please submit a report below.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Shepherds Bush, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Shepherds Bush and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
-
Internet (61%)
-
TV (16%)
-
Wi-fi (13%)
-
Total Blackout (6%)
-
E-mail (2%)
-
Phone (2%)
Live Outage Map Near Shepherds Bush, Greater London, England
The most recent Sky outage reports came from the following cities: London, Croydon, Hammersmith, Harringay, Southwark, Hackney, Newham, Brentford, Kensington, Chingford, Hounslow, City of Westminster, Wembley, Wandsworth and Southall.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Croydon |
Wi-fi | |
| Hammersmith |
Internet | |
| Harringay |
Wi-fi | |
| Hammersmith |
Internet | |
| Southwark |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Shepherds Bush, England
Latest outage, problems and issue reports in Shepherds Bush and nearby locations:
-
Nick Hennegan
(@NickHennegan) reported
from
Hammersmith, England
@SkyUK are now charging me £80 a month for a basic @skytv and broadband package. I’ve tried to cancel on their website which is almost impossible. I’ve called the phone number they suggested and there is at least a 15 minute wait! I’m being mugged by #Murdoch!
-
A fairly odd parent
(@MummyKarenKing) reported
from
Richmond, England
@SkyHelpTeam It says there’s a problem with your internet and then I get the message that’s in the picture I previously sent
-
Noodles
(@Noods1) reported
from
Kensington, England
@SkyHelpTeam I have no broadband since last night! I’ve tried all the troubleshooting! Can anyone help?! SW17
-
Maria D
(@Maria_MsBlueSky) reported
from
Merton, England
@SkyHelpTeam Hi there, my broadband is down in SW20. Orange light. Have tried to reconnect a couple of times. Is there an issue in the area? Thanks
-
F O S T E R
(@alicefoster) reported
from
London, England
@SkyHelpTeam wifi and tv went down today in SE9. Have had to go to my parents to work because nothing worked even after rebooting several times. Is there an issue in the area?
-
Hana A 💙
(@hana_ros01) reported
from
Croydon, England
@SkyHelpTeam Hello. My home broadband feels like it’s been super slow for a week. I’m working at home and struggling to get onto video calls which never used to be a problem. How do I find out the issue? The line test says everything is fine, but it’s not
-
Adam King
(@TheLoneRanger00) reported
from
Paddington, England
@SkySports We put our towel down first!!!!
-
Terry !
(@terryjc) reported
from
Southall, England
@SkyHelpTeam I’ve never cancelled my account as far as I’m aware . Only upgraded over the years . I’ve been a member since before digital .
-
Arshad Kamal
(@AshKamal6) reported
from
Watford, England
@SkySports could someone please please please get Nick Doherty to shut ******** up. He is is spoiling #TheOpen experience with talking utter bollocks a lot of the time.
-
cherrypick
(@mariabilici) reported
from
Wandsworth, England
@SkyHelpTeam any rough estimate on when the Wimbledon outage will be fixed?
-
Paul Emery
(@nipmeister) reported
from
Wandsworth, England
@adfleming @SkyHelpTeam Same issue - unable to work!!!
-
justvickyxox
(@justvickyxox) reported
from
Merton, England
@SkyHelpTeam @SkyUK as the call centre is closed, can anyone confirm that the SW19 area Sky broadband is down for the last 45 minutes please? Thank you in advance.
-
Bethany Cole
(@coleb86) reported
from
Ealing, England
@SkyHelpTeam No, it’s an outside issue. So I’m (kinda) patiently waiting for it to be fixed… obviously I can’t work from home (or at all), whilst it’s down. Is there any way you can update me please? Had no update for 4 hours…
-
Suman Bhuchar
(@SumanBhuchar) reported
from
Wandsworth, England
@SkyHelpTeam is there an outage in tooting? I haven't had any internet this morning so unable to work
-
Aaron Kleman
(@kleman14) reported
from
City of London, England
Let’s ramp up England’s problem striker to city speculation now @SkySports
-
Mark Talbot
(@MarkLTalbot) reported
from
Hounslow, England
So how does @SkyUK treat a customer of nearly 30 years lied to at 18 month renewal that SkyGo will still work in Portugal save as to downloads when they find out it doesn’t? @SkyUK **** on them that’s how offering just £25 compo! Obviously they simply don’t care about reputation.
-
J- Blüdhavens guard
(@Jmariom86) reported
from
Eltham, England
@SkyHelpTeam hi, I've had no fibre optic Internet since 9am today - have checked the service via the app and it seems to be OK - any help?
-
Rachel
(@OpenMindMH) reported
from
Wandsworth, England
@SkyHelpTeam It says there's no problems in my area on your service update, but I know that multiple neighbours are experiencing the same thing. Can you come back to me when you know a timescale please? Not ideal for home-working!
-
Juliet Trew
(@AvWeekJuliet) reported
from
Merton, England
@SkyHelpTeam any idea when the broadband issues in SW19 might be fixed? Very difficult to work from home without it! #sky #broadband
-
Chris Whitehead
(@silverthorn2151) reported
from
Walthamstow, England
@SkySports I do wish you'd turn the crowd microphone down. Such a nasty droning sound making it a case of watching with no sound.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
Lorraine Lewry
(@Scotlol) reported
@SkyHelpTeam @SkyUK… seriously your so called customer service is woefully lacking. Still being charged for a service I have not had for 51 days. Told if I cancel contract… fault will not be fixed … so no point in trying to procure another provider as line not working. #ludicrous
-
Ryan Hancox
(@RyanHancox) reported
@SkyHelpTeam is there a problem with ur website? I’m try to upgrade my broadband but keep getting an error message
-
Jords
(@jords_i4) reported
@SkyHelpTeam Unable to do this because my phone number isn’t linked to the account. The number that created the account no longer exists. Please give me a solution because this service is awful, just like your broadband.
-
Hannah Page
(@hannahpage82) reported
@SkyHelpTeam We have no signal in the area at all and having checked on the My Sky app it is saying we are possibly without signal until Wednesday evening. This is totally unacceptable and to not have any prior warning is also shocking.
-
Areleywolf Ⓥ
(@freddietighe) reported
@SkyHelpTeam hey. Our part of Stourport on Severn (Astley Cross) is having intermittent broadband service since the areas junction box was mended by btconnect. Your help section says there's no issue but there is. Can you inform bt connect as we can't work from home please.
-
Del
(@gunner_del) reported
@SkyHelpTeam It’s because you no longer support the old HD boxes and update them ?
-
Phil Wood
(@PhilWoodMusic) reported
@SkyHelpTeam The clock issue aside. You've also have another bug unfixed for 2 years where start times of recordings already in the planner changed with seasonal clock changes for no reason at all.
-
Lorraine Lewry
(@Scotlol) reported
@SkyHelpTeam As I said… Sky still profit! If I cancel my contract at this point… I will not get line fixed or receive compensation… so @SkyUK are the winners here #profitoverpeople
-
Chap
(@chapperz29) reported
Not playing on Boxing Day is criminal @SkySports letting themselves down yet again just for a bit of extra cash. English football really is losing its charm as the years go on, plus I have to support the biggest let down of a club going😭🐏#dcfc
-
Harry Young
(@harryyoung0120) reported
@SkyHelpTeam That was my first 3 attempts, apparently there is a known problem at our postcode and others around Bristol. Any ideas what's happening? It's been 2 days now! Thanks