Sky

Sky Outage Report in Shepherds Bush, Greater London, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Shepherds Bush, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Shepherds Bush and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Shepherds Bush, Greater London, England 01/10/2026 08:25

January 10: Problems at Sky

Sky is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (52%)

    Internet (52%)

  2. TV (26%)

    TV (26%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Shepherds Bush, Greater London, England

The most recent Sky outage reports came from the following cities: London, Hampton, Brentford, Epsom, Woodford Green, City of London, Paddington, City of Westminster, Hackney, Ruislip, Harringay, Croydon, Tower Hamlets, Enfield Town and Southwark.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon TV
United KingdomHampton Phone
United KingdomLondon Internet
United KingdomBrentford Internet
United KingdomEpsom TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Shepherds Bush, England

Latest outage, problems and issue reports in Shepherds Bush and nearby locations:

  • PowellVerity Verity Powell (@PowellVerity) reported from West Molesey, England

    @SkyHelpTeam my sky keeps freezing, signal and connection all ok #help

  • Tullocarm Tullocarm (@Tullocarm) reported from Lambeth, England

    So frustrating @SkyHelpTeam. I'm cancelling my direct debit. Screw your 'service'. I'd rather bring back AOL dial-up 😤

  • PatrickKeyte Patrick Keyte (@PatrickKeyte) reported from Camberwell, England

    @SkyHelpTeam Can I double check there is an outrage? My Sky app says there is but it doesn’t say there is online. Would it help if I DM’d my postcode?

  • SimonPBarlow SPB (@SimonPBarlow) reported from Bromley, England

    @SkyHelpTeam seem to be issues with #matchchoice on the red button - the stream is blurred #rufc

  • illymus Illy Mus 💙 (@illymus) reported from Camberwell, England

    @SkyHelpTeam @SkyUK so you have plenty of agents on messenger if someone wanted to buy a Sky package but no one at all if I have faulty equipment. Nice way to treat loyal customers. I need the convenience of Messenger as I have very little time to call.

  • QuigleyE4 QE4 (@QuigleyE4) reported from London, England

    @mrhunt4 @SkyHelpTeam @TheRealSitts Yes The Apprentice, Start in Hendon then on Vic Embankment going the other way must be the PHVs , they do get it right when the contestant is sacked and at their most vulnerable/sad/Broken , they use a Licensed Taxi Driver to get them home

  • athpaps7 📞Athos Paps📞 (@athpaps7) reported from Barnet, England

    @AFCAMDEN @GNev2 @SkySports Lol poor from you

  • thomdichoi Thom Di Choi 😇 (@thomdichoi) reported from Islington, England

    @scott_stonio @SkyFootball @SkySports It was specifically stupid to highlight your stupidity. But I suppose that went over your head just like the difference between race and nationality did 🤘

  • Paulaha21043676 Paula hammond (@Paulaha21043676) reported from Lambeth, England

    @SkyHelpTeam Yes all it has on the screen is" no satellite signal".but that is because they is scaffolding up.we had this for 3 weeks now

  • Mattashenden Ashy-Diaz (@Mattashenden) reported from London, England

    @SkyHelpTeam I'd like to be able to watch anything on my glass tv or using my broadband....only been a week now and still not working

  • Paulette_Weekes Paulette Weekes (@Paulette_Weekes) reported from Brentford, England

    Sky broadband down reporting 2 to 4 working days to be resolved. This is so irritating @SkyHelpTeam. It’s the weekend and my children want to play games.

  • magical_78 NigelH (@magical_78) reported from Bromley, England

    @SkyHelpTeam hi - our dish is currently ‘hidden’ by scaffolding but we’ve been able to watch recordings, Netflix etc via apps. These have now stopped and says we need satellite signal-won’t be for a few more weeks yet. Is this normal? Is there a max time the apps work w/o signal?

  • PowellVerity Verity Powell (@PowellVerity) reported from West Molesey, England

    @SkyHelpTeam what is best way to discuss my plan as it’s gone up and I think I might have to cancel my sky which I don’t want to do but it’s so expensive

  • mindbodyrevival mindbodyrevival_coach (@mindbodyrevival) reported from Enfield Lock, England

    @virginmedia 16 years of loyalty means absolutely nothing to this company! Even when we were transfered to the disconnection department the woman was extremely rude! No wonder more people are going to @SkyUK 🤬

  • wladd73 Warren (@wladd73) reported from Mill Hill East, England

    @SkyHelpTeam No I'm saying the labelling is wrong obviously on your setup so not going together. Why can't you sort by date broadcast? It would mean that shows would be together the labelling is crap

  • en1gmaw4 Janice 🌊🌊🌊 🐀 (@en1gmaw4) reported from Brentford, England

    @SkyHelpTeam I realise that sky don’t want you to cancel anything so that’s why they keep you waiting online for a loyalty expert for so far 1.45 hours. Was only going to cancel the tv #shambles #joke #shocking

  • speskett Steve Peskett (@speskett) reported from Worcester Park, England

    @SkyHelpTeam I spoke to THREE people on Wednesday. Three. One hung up because he couldn’t help me and just gave up. But thanks. I’ll try and find the time.

  • anjua01 Anju (Harmit) Ahluwalia BEM (@anjua01) reported from Walthamstow, England

    @EE disgusting customer service after 20 years of paying for a service . Go with @SkyUK for mobile phone needs as my husband got great customer service . I will be leaving EE after 20+ years

  • speskett Steve Peskett (@speskett) reported from Worcester Park, England

    Dear @VodafoneUK and @SkyUK could you please be less crap and sort yourselves out and make the customers experience easier. You guys are a nightmare. I just want TO TALK TO SOMEONE #crapcustomerservice

  • therealowlstom Thomas Hartley (@therealowlstom) reported from Poplar, England

    For days now I've seen #swfc name dragged through the mud over absolutely nothing. @MailOnline & @SkySports should hang their heads in shame for whipping up hysteria off the back of a handful of shameless attention seeking #NUFC fans. Wouldn't happen with #safc far classier.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Bt7Resident BT7_Resident (@Bt7Resident) reported

    @SkyHelpTeam been on hold on your support line for 18 minutes now (03337590855). Is there anyone online within your support team?

  • Sheandhem She and Hem (@Sheandhem) reported

    @SkyHelpTeam Although tbh it’s more the constant time on the phone trying to chase it up and get an update that’s the problem really. Feels like nobody is actively trying to resolve the issue.

  • mohammed__usman Mohammed Usman (@mohammed__usman) reported

    @NOWTV @nowtvhelp Two failed activation dates so far, will it be 3rd time lucky? Communication is non existent even though it's gone to executive complaints, I'm still being told to wait for their call!! Don't ask me to DM, let's keep the poor service public @SkyUK #internet

  • SimonLester24 Simon Lester (@SimonLester24) reported

    @ericcbarnes @SkySports The guy is a complete idiot Eric, everything he talks about has one single objective, to focus in on him!

  • Bet_To_L1ve Peter Brown (@Bet_To_L1ve) reported

    Just tuned into @SkySports Sky Sports Racing to watch my bet - only to find my box is fully 5 minutes behind real time. Have lodged one query, and not received anything like a satisfactory response. Anyone have similar issues?

  • bouncergirl2 Bouncergirl2 (@bouncergirl2) reported

    @SkyHelpTeam It’s useless. 1) how can you go on if the internet is down due to no phone line. Luckily I tried doing it on my mobile 2) my Sky said that the line & internet was ok. It wasn’t there wasn’t even a dial tone to either house. It’s repaired now but this is beyond a joke

  • MrNTango Mr (@MrNTango) reported

    @SkyHelpTeam hi I need my pac code. I've sent the text but it said to call as I have 2 numbers. So I called and I'm on hold for over 30mins. Can you guys help please

  • Theyara Kiki Teyara (@Theyara) reported

    @SkyUK I have just been on the end of some very poor service. I only wanted to see if I could renew my contract but have been significantly put off my one of your team members. Can someone get in touch please.

  • calum_adam Calum🏴󠁧󠁢󠁳󠁣󠁴󠁿🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@calum_adam) reported

    Really poor service from @SkyHelpTeam left me without WiFi and TV in my new flat for over a week now and still no closer to being resolved.

  • rob230 Rob (@rob230) reported

    @SkyHelpTeam had SkyQ pretty much since it came out, any reason why it needs wifi config reset daily? I've had numerous routers and EVERY other device always works perfectly. I'm an IT sysadmin so I know it's not my kit. The sky box is 15ft away, same room. pls help