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Sky Outage Report in Shepherds Bush, Greater London, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Shepherds Bush, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Shepherds Bush and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Shepherds Bush, Greater London, England 12/22/2025 01:50

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Shepherds Bush, Greater London, England

The most recent Sky outage reports came from the following cities: London, Tower Hamlets, Harrow, Newham, Hammersmith, Croydon, Southwark, City of London, Edgware, Barnet, Hackney, Enfield Town, Southall, City of Westminster and Richmond.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomTower Hamlets Internet
United KingdomLondon Internet
United KingdomHarrow Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Shepherds Bush, England

Latest outage, problems and issue reports in Shepherds Bush and nearby locations:

  • chhazeau Vinay Chhana (@chhazeau) reported from Poplar, England

    Have paid £34.50 just to speak to a customer service assistant @SkyHelpTeam about an account which was meant to be closed. No email address for me to address the issue. Horrendous, quite frankly.

  • Macca211279 Steve McHugh (@Macca211279) reported from Lambeth, England

    @SkyHelpTeam guys seriously the internet connection is god awful. Constant problems and at the moment rather than bad signal ( which happens frequently ) there’s now NO signal. Hard to stay patient with a service this bad 😫

  • MarkRochePhoto1 Mark Roche Photography (@MarkRochePhoto1) reported from Barnet, England

    @MCSnapper2 @SkyUK Sorry lady just seen your tweet. I think your right too I have to cut mine down..

  • DarrHenderson darrenhenderson9 (@DarrHenderson) reported from Eltham, England

    @PaulJam84679845 @FootballerGay @SkyBetChamp @gaytimesuk @5liveSport @EFL @FA @PFA @SkyBetLeagueTwo @SkyBetLeagueOne @premierleague @SkySports @SunderlandAFC Well you do support nonces

  • lewis19debbie Debra Lewis (@lewis19debbie) reported from Islington, England

    @SkyUK Hi,had an engineer out a few weeks ago,the sky box was not working again a couple of days later,I now have no internet,I pay almost a £100 a month,shocking service after 15 years I will be looking elsewhere for broadband.

  • zkthepoet Lori Zakariyya King (@zkthepoet) reported from Poplar, England

    I always have an easy experience dealing with @SkyUK, but today I’ve been given the runaround for 45 mins on the customer services line. A billing issue that I was assured was resolved last month is still causing wastage of this much time. Nobody willing to step in & apologise 😞

  • Jase_79 Jason Summers (@Jase_79) reported from East Ham, England

    Was just asked if I could recommend @SkyUK internet I couldn’t say no quick enough. Worst service I have ever had.

  • BarcaWomble Niall McGarry (@BarcaWomble) reported from Kingston upon Thames, England

    @SkyHelpTeam You’ve twice sent the wrong engineer (MDU engineer is required) to put in Sky TV & then instead of doing everything you can to get someone there straight away (after being let down for the 2nd time) u give an appointment for 2 weeks time. Terrible CS Sky!! #skyfail

  • AdamSavage Adam Savage 🦁 (@AdamSavage) reported from City of London, England

    Regardless of whether you watch the show or not, I'm wearing a wig that looks like a demented peacock in this one so you'd be a bloody idiot to miss it... 😁 #FirstHour @GinxTV @SkyUK ch433, 9PM BST 👊

  • asapdaph dhuncho | on bouge ™ (@asapdaph) reported from Barnet, England

    @SkyUK I actually don’t want to hear it, because we upgraded to fibre optic to receive piss poor internet

  • Empower2Perform Shameema Yousuf MBACP MBPsS CMPC HCPC (@Empower2Perform) reported from Wandsworth, England

    @SkyHelpTeam This does not seem to be the case in SW17. We’ve lost network about 20mins ago. Please advise

  • chhazeau Vinay Chhana (@chhazeau) reported from Poplar, England

    @SkyHelpTeam Thanks, I'm very aware it did not address my question so am now speaking to a customer service rep

  • mhall71 mark hall (@mhall71) reported from Camberwell, England

    @SkyHelpTeam hi is there a problem with broadband in south east London no broadband all morning

  • badzillacouk badzilla (@badzillacouk) reported from Hammersmith, England

    Sky broadband has been down for Hammersmith and Fulham since 10:20 yet no update since 12:00 and no eta on repair fix. Utterly pathetic @SkyHelpTeam - Will be moving suppliers on Monday. Had enough.

  • bilal_labour Bilal Mahmood (@bilal_labour) reported from Walthamstow, England

    @SkyUK we signed up based on everyone telling us how great your customer service is 1. You chased me repeatedly to confirm installation date. 2. My wife takes a day to stay at home. 3.Your team arrive to tell us they need another team to install it that day 1/2

  • Mazipita Mazi Pita®️ 🇳🇬🇬🇧 (@Mazipita) reported from Borehamwood, England

    @SkyHelpTeam I have done this. I was on the phone to resolve this 2 days ago with someone from your office and I was told to reset my router. The problem started again.

  • Becsmas Bex Mason (@Becsmas) reported from Eltham, England

    @SkyUK after 11 years of your TV service I will be ending on July 26. Your business model is out of date; tying people into a long term overpriced contract for broadcast media via proprietary hardware will soon go the way of video rentals. #Netflix has the model for TV’s future

  • asapdaph dhuncho | on bouge ™ (@asapdaph) reported from Barnet, England

    @SkyUK fix your broadband speed

  • LawrenceEvans11 ローーーレンスエヴァンス (@LawrenceEvans11) reported from Bromley, England

    @SkyHelpTeam Hello, we've been without internet since Saturday and were told that it would be within three working days, and today we've been told it's five, and that there's no way Sky can get any time frame information from Openreach. Pretty poor service guys...

  • BarcaWomble Niall McGarry (@BarcaWomble) reported from Kingston upon Thames, England

    @SkyUK Shocking service by Sky. My dad’s had to waste 2 days off work waiting in. First they sent the wrong engineer, (DTH I/o MDU), profuse apologies. The next week they again sent the wrong engineer!!!!. We’re sorry but we can’t come for 2 weeks. Worst customer service ever!!!

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • razorsharpe09 Not Blunt (@razorsharpe09) reported

    Is there any reason for the atmosphere and fans singing to be turned down @SkySports..... Sort it out as we found with last season football without fans is crap! #leedsliverpool

  • IanSmit89787972 Ian Smith (@IanSmit89787972) reported

    @SkySports SKY SPORTS WHY Are you ruinin FOOTBALL and DARTS especially by turning the microphones down don't tell me its because of bad language the atmosphere at this sports is being spolit...👎

  • ShaunHammel10 Shaun Hammel (@ShaunHammel10) reported

    Why do @SkySports @SkySportsPL keep turning the crowd noise up and down??!! #LEELIV

  • SwfcWilkey Wilkey (@SwfcWilkey) reported

    @AidenSpowage @SkySports Poor kitty 🥺

  • AroneThasan Arone Thasan (@AroneThasan) reported

    @SkyHelpTeam Correct I never get an update it’s been 6 months

  • dean9476 Dean 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@dean9476) reported

    @SkySports With the idiotic supporter thinking he is Rafiki in the Lion King holding the poor cat up, enduring more suffering after it’s traumatic ordeal

  • Toughie84 LT (@Toughie84) reported

    @swalks1988 @SkySports Glad they caught it but the way they handled it after is horrid, poor cat must have been terrified 😭

  • michelemf2710 Michele (@michelemf2710) reported

    @SkyHelpTeam I think we need to leave this thread here! Sorry you couldn’t help more - I definitely will not be a future customer!

  • elroncubs LANDMINE (@elroncubs) reported

    @SkySports Avoided a terrible cat astrophe

  • WickedestWoods HiddenDragon1979 (@WickedestWoods) reported

    @SkyHelpTeam I presume there’s going to be some compensation here because 1. He’s been without a phone line (that he noticed) since 12pm yesterday 2. Sky promised a phone engineer between 12-6 today and I don’t see that happening 3. Health issues require the care line & it can’t work