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Sky Outage Report in Shepherds Bush, Greater London, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Shepherds Bush, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Shepherds Bush and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Shepherds Bush, Greater London, England 11/22/2025 19:55

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Shepherds Bush, Greater London, England

The most recent Sky outage reports came from the following cities: London, Weybridge, Hackney, Southwark, Hounslow, Poplar, Southall, Hammersmith, Croydon, Newham, Purley, Wembley, Islington, Brentford and City of London.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomWeybridge TV
United KingdomHackney Internet
United KingdomSouthwark Internet
United KingdomHounslow Internet
United KingdomPoplar TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Shepherds Bush, England

Latest outage, problems and issue reports in Shepherds Bush and nearby locations:

  • katewinney LittleMissWinney (@katewinney) reported from Tottenham, England

    @SkyHelpTeam So the Sky Help Team is unable to offer any help at all? I’m confused. There must be something you’re able to offer in terms of guidance?

  • LeiSachelle aleibeauty.com (@LeiSachelle) reported from Camden Town, England

    How do we cancel our internet subscription ASAP @SkyUK

  • The_Caz Caz Young (@The_Caz) reported from Wandsworth, England

    @emma_wheatley @SkyUK That's so unsafe! I hope you manage to get a solution as if it's anything like ours you can barely have 2 people online at the same time.

  • emilykerrin Emily Davies (@emilykerrin) reported from Camberwell, England

    @SkyHelpTeam Yes. NBC universal. Who do I need to speak to? Also how do I cancel my broadband - what’re the terms? I think it just makes sense to switch providers. Thanks

  • TomWellsLSF Tom Wells (@TomWellsLSF) reported from Borehamwood, England

    @SkyHelpTeam I don't know how to be sure I've gone down the right path then. I have got to what is apparently the final step. I can't go any further, only "previous step"

  • JulieMelvinator Julie (@JulieMelvinator) reported from Walthamstow, England

    @SkyHelpTeam I’ve had a tft saying my broadband now live. I’ve spent the last few hours trying to get the Internet and it’s not working! We’ve moved house. I’ve no internet light on the router help please! Tried everything!

  • ChampionSinghC Preet Chind Champion (@ChampionSinghC) reported from Southall, England

    @SkyHelpTeam Want to throw sky box q in the bin! The worst coverage ever! Constant stop start with the boxes. Horrible service.

  • placesIlove alex forsey (@placesIlove) reported from Hackney, England

    @SkyUK signed up with you and got message that my broadband is live and I’m having problems already. Unable to get through to your customer support also. Not impressed so far!!

  • AlysenMiller Alysen Miller (@AlysenMiller) reported from Wandsworth, England

    @SkyHelpTeam my broadband keeps going down (SW London) and you have contrived to make it literally impossible to speak to a human being on the phone. We are working and homeschooling (or not). How do you propose to resolve this?

  • heatherfarmbro Heather Farmbrough (@heatherfarmbro) reported from Richmond, England

    @SkyHelpTeam I have no Sky Tv and you’ve now postponed next engineers visit for 10 March. Last 8 evenings patchy internet with unstable signal. This is dire. Need net to watch tv. Help.

  • ChrisBtheArtist Chris Baker (@ChrisBtheArtist) reported from Barnet, England

    @SkyHelpTeam internet seems to be down here in Barnet - is it me or is there a network problem?

  • AliCat2329 alison williams ♐🦄 (@AliCat2329) reported from Wandsworth, England

    @SkyHelpTeam hi I need your help ! Every night my interrogation goes down between 12.30 and 3 am !! During this time I have no internet access ive tried running tests abs they say an engineer needs to visit them after 3am it comes back ! Why am I losing internet every night ???

  • kypros_michael Kypros Michael🔰🇬🇷🇨🇾 (@kypros_michael) reported from Wandsworth, England

    @SkyHelpTeam Seriously guys, for three days now the internet has dropped constantly.. we are supposed to be working at home as well as home schooling and you guys can’t fix this or make it stable? It’s a joke... maybe you guys can email my kids teachers and my bossto explain....

  • aroundthehouses Mark Newton (@aroundthehouses) reported from Barnet, England

    Hi @SkyHelpTeam is there an issue with broadband in the St Albans or Watford areas please?

  • AlysenMiller Alysen Miller (@AlysenMiller) reported from Wandsworth, England

    @SkyHelpTeam Needless to say I have done that and it did not resolve my issue. I have been on hold now for 45 minutes. Why do you hate your customers?

  • katewinney LittleMissWinney (@katewinney) reported from Tottenham, England

    @SkyHelpTeam Good morning, not sure what ‘in’ is but we’ve rang, emailed and attempted to use the website in order to deal with the issue. We haven’t been able to contact anyone directly who can assist us. Surely there’s a direct number to someone in the UK who is able to help sort this out?

  • NikhilSaglani Nikhil Saglani (@NikhilSaglani) reported from Barnet, England

    @SkyHelpTeam Is your broadband service down in the EN5 area? Got 3 people who need the internet for work and school, but the internet’s not been working for an hour!

  • omerreza Omer Reza (@omerreza) reported from Hackney, England

    @SkyHelpTeam @Tweeting_Rich @SkyHelpTeam when you say you are not aware - we are making you aware right now?! It’s multiple people from the specific areas saying it’s down - so why on earth is Sky replying saying “we are not aware”? What kind of non-sense is this?

  • The_Caz Caz Young (@The_Caz) reported from Wandsworth, England

    @emma_wheatley @SkyUK Ours is exactly the same. Super slow and their solution is to upgrade to SkyQ... except we can't get fibre here and only have 1 tv so zero benefit.

  • shoeburger Kieran Shew (@shoeburger) reported from Merton, England

    Hi @SkyCricket @SkyHelpTeam ! Another major cricket series lost from your service. How much will you be compensating your customers, or should we just cancel all together?

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • dogavic Ed Dogavić (@dogavic) reported

    @theSlack22 @SkySports I know full well what rules were broken. The club is far from innocent. I’m just sick of loudmouths on Twitter weighing in on issues they know nothing about other than 30 seconds they spent on google and reading EFL tweets

  • dimelowphil Phil Dimelow (@dimelowphil) reported

    @SkySports The SPL is about the same level as the WSL crap

  • mikemarlowe6 Michael Marlowe (@mikemarlowe6) reported

    @SkySports Should never have been selected in the first place, the Olympics is not for multi millionaire tennis players but for amateurs.

  • merah_sungai AsianOwl 🌎 (@merah_sungai) reported

    @SkySports Never been a manager stealing a living #Rooney #dcfc

  • howinator Colin (@howinator) reported

    @SkyHelpTeam Hi, i have just switched from EE and activated my sky sim this morning. My signal wasn't great with EE hence switching so i wanted to try out another network...but its been barely existent the past 2 hours since i activated it

  • dogavic Ed Dogavić (@dogavic) reported

    @theSlack22 @SkySports I never said that. He’s always been a cowboy. Nice try.

  • Max_Power__123 max .!!!! (@Max_Power__123) reported

    @SkySports He’s bad for the sport ,

  • tamesidetcakes teresa (@tamesidetcakes) reported

    @SkyHelpTeam I’ve messaged you as my WiFi not working

  • Daz_P_K_ Daz K (@Daz_P_K_) reported

    @SkySports He is so slow. Will never make it at the top level.

  • ParrTrefor Trefor Authur Parr (@ParrTrefor) reported

    @SkyHelpTeam I’m having constant problems with connectivity why is it so difficult with the sky Q Internet hub specially with disappearing IP addresses please release a #firmware to fix major bugs even echo devices don’t work properly with it my #sleepsensor DNS fix too