Sky

Sky Outage Report in Shepherds Bush, Greater London, England

No problems detected

If you are having issues, please submit a report below.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Shepherds Bush, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Shepherds Bush and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Shepherds Bush, Greater London, England 12/25/2025 21:50

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Shepherds Bush, Greater London, England

The most recent Sky outage reports came from the following cities: Hayes, Hammersmith, London, Enfield Town, Southwark, Hackney, Harringay, Croydon, Camden Town, Newham, Brentford, Paddington, City of London, Stanmore and Uxbridge.

Loading map, please wait...
City Problem Type Report Time
United KingdomHayes Total Blackout
United KingdomHammersmith Internet
United KingdomLondon Internet
United KingdomHammersmith Internet
United KingdomEnfield Town Total Blackout
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Shepherds Bush, England

Latest outage, problems and issue reports in Shepherds Bush and nearby locations:

  • phiebramley sophie b (@phiebramley) reported from London, England

    @SkyHelpTeam hi my broadband has been awful all day! I’ve done the usual steps turning off and in again, unplugging wires and plugging back in, i use a micro filter, I’ve tried changing the wireless channel, I tried doing your diagnostic tests but that’s down, and your website

  • SMcClay29 Stephen McClay (@SMcClay29) reported from Harrow Weald, England

    July 31st: order new Sky package 2 months later: Sky installed 2 days later: Sky wipe the signal while trying to fix a catch-up TV issue then tell me I have to wait until 7 more days to get it fixed, oh and pay for it. “Believe in better?” Can’t really do any worse @SkyHelpTeam

  • The_Dark_knght Mikei. Hall (@The_Dark_knght) reported from Kensington, England

    @Tommy42314 @SkySports In charge of what ? One signing when the team is lacking a Centre half , left back , Right sided attacker there is a lack of depth when players are injured there are no replacements just bad planing And strategy

  • adam_mcclelland Adam McClelland (@adam_mcclelland) reported from Croydon, England

    Trying to contact @SkyUK but issue isn’t a complaint or covered by your options!!

  • CIPerrin Chris Perrin (@CIPerrin) reported from Camberwell, England

    @SkyHelpTeam Yes...when I test the connection it tells me that there is an issue in the local area? But no word what it is or when it will be fixed?

  • CIPerrin Chris Perrin (@CIPerrin) reported from Camberwell, England

    @SkyUK Internet down in SE22 for 4 hours. Your site says there is an issue locally? Any update?? @ThreeUK 4g and 5g constantly dropping out in the area too??

  • SamGibbons89 Sam Beaumont Gibbons (@SamGibbons89) reported from West Molesey, England

    Rob Watton speaks so much crap... time for @SkySports to get rid of him and bring in some fresh #skysportsnews @jollygibbo

  • itsOfficialTC KAZI OMAR | TC (@itsOfficialTC) reported from Kingston upon Thames, England

    @SkyHelpTeam Honestly, NO. That is not the quickest way to deal with Sky Apps because it did not give me any results. Sky is purposefully not streaming HD through SkyGo. And before you comment about my internet speed, I guarantee it is 10x faster than what Sky Broadband does. Fix it!

  • MrsCNightingale Clare Nightingale (@MrsCNightingale) reported from Bromley, England

    @hughbon @SkyHelpTeam Having the same problem this morning... no way of communicating with @SkyHelpTeam #skyq #byesky

  • mandy_andrews3 Mandy Andrews (@mandy_andrews3) reported from Hounslow, England

    @SkyHelpTeam how do we report a phone line issue. The contact us button on the my sky app says don’t contact us???

  • Susanar02708336 Susan armstrong (@Susanar02708336) reported from Poplar, England

    @AbdulHai23 @SkyHelpTeam Remember though if you took out sky subscription on say 20 th August you would have to cancel on the 19/20th ofAugust

  • VialliChelseaFC Vialli's Chelsea FC (@VialliChelseaFC) reported from Bromley, England

    @sammydrogba @SkySports Moments before Christensen was chasing down, Kepa was some distance away from his line and I wasn’t sure why he needed to be that far up when at that point before Henderson’s long ball?

  • ___Kiran Kiran 😍👨🏻‍🍳 (@___Kiran) reported from Hounslow, England

    Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer

  • VialliChelseaFC Vialli's Chelsea FC (@VialliChelseaFC) reported from Bromley, England

    @sammydrogba @ChessyHour @SkySports I honestly believe if ***** was unable to play while Mendy is self isolating, Cech would actually come out of retirement to help an old mate out lol

  • MrsCNightingale Clare Nightingale (@MrsCNightingale) reported from Bromley, England

    @SkyHelpTeam @skytv I have an engineer here right now fitted sky q and he says my order is wrong and he can’t fit it. £200 and customer for 20 years, 3 week waiting time and I cannot contact anyone for help?? #sky #skyq

  • sparkloaf26 mark cording (@sparkloaf26) reported from Barnet, England

    @SkyHelpTeam your broadband is utter crap pay for ultrafast and get rubbish signal upstairs shouldn't matter with the amount of people streaming... how can I bust the signal to upstairs

  • itsOfficialTC KAZI OMAR | TC (@itsOfficialTC) reported from Kingston upon Thames, England

    .@SkyUK why would you not let folks stream HD on SkyGo Extra even though we pay extra for HD.. The stream is already there when viewing it on @NOWTVSport just fix it already 🤬😡 #skygo #SkyUK

  • TohottoTrott Matt Davies (@TohottoTrott) reported from Harrow Weald, England

    Ffs @SkySports still going on about this taking the knee, Les Ferdinand nailed it in his statement, turning this **** off.

  • SuganPalanee Sugan D Palanee (@SuganPalanee) reported from Kingston upon Thames, England

    @SkyHelpTeam - one and half hours waiting for help and still going.

  • ianelm Ian Elmer (@ianelm) reported from Harrow Weald, England

    @SkyHelpTeam Dear help team. Was booked for tv and broadband install on 17/9/20 but neither service installed. Date for tv install now 21st October! No date given yet for broadband install. Please advise if I am under contract with you so I can consider options.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • SteWalshyWalsh Steven Terrence (@SteWalshyWalsh) reported

    @SkyHelpTeam my broadband has gone down again and your website is not letting me check my account or run tests…

  • ekelz17 🙃 (@ekelz17) reported

    @SkyHelpTeam It’s been detecting issues all week 😡

  • bluespirit13 Bluespirit (@bluespirit13) reported

    @SkyHelpTeam morning! Is it ok to turn off a wifi modem when not in use? I seem to recall being told years ago never to switch it off. Thanks

  • Kevinde90524281 Kevindelaney (@Kevinde90524281) reported

    @SkySports Sky u are a crap channel

  • target1972 Darren (@target1972) reported

    @SkyHelpTeam Omg so you dont do the best for your customers i cant believe that no wonder we left you i will advise them to leave when contract is up and change to a better customer service

  • the_isteds The Adventures Of Mr&Mrs Isted (@the_isteds) reported

    After being on your customer service line for 25 mins and getting to position 2 in the queue, you have now cut us off @SkyUK consider yourself cancelled as getting hold of you is more difficult then it is worth

  • DalbirMannJerry Dalbir Singh Mann (@DalbirMannJerry) reported from Wolverhampton, England

    @SkyHelpTeam my internet is down in wv4

  • missoevans LivvyE (@missoevans) reported

    @SkyHelpTeam What's going on Sky??? 4 phone calls several texts, still no reply, all I want is my pac code, Been forced to leave SkyMobile as signal is so poor, so been waiting over a week, very poor customer experience.

  • LFC_Belief Liverpool To My Core 🇺🇦🔴⚽️ 🏆🏆🏆🏆🏆🏆 (@LFC_Belief) reported

    @SkyHelpTeam Don’t bloody bother! I’d rather close my account with you after 23 years after the lack of customer care you shoe!

  • xJekx James Rogers (@xJekx) reported

    @virginmedia So it’s better for virgin media to lose a customer permanently, rather than try and assist a loyal customer in these difficult Financial Times? Isn’t that a bit scandalous? I wonder if @bt_uk or @SkyHelpTeam would treat customers as badly