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Sky Outage Report in Shepherds Bush, Greater London, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Shepherds Bush, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Shepherds Bush and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Shepherds Bush, Greater London, England 12/21/2025 06:10

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Shepherds Bush, Greater London, England

The most recent Sky outage reports came from the following cities: Southwark, London, Croydon, Barnet, City of London, Edgware, Hammersmith, Hackney, Enfield Town, Southall, City of Westminster, Richmond, Harringay, Newham and Brentford.

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City Problem Type Report Time
United KingdomSouthwark Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomCroydon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Sky Issues Reports Near Shepherds Bush, England

Latest outage, problems and issue reports in Shepherds Bush and nearby locations:

  • ianbriggs Ian Briggs (@ianbriggs) reported from Croydon, England

    @jimmykorderas am watching @WWENXT on the network as over here @skysports are not showing it 😠 still in January @btsport will be showing @WWE

  • StuLaws_ Stu (@StuLaws_) reported from Hillingdon, England

    @SkyHelpTeam hello, I’ve had the same issue now for 7 months with Sky Q. The minis upstairs hardly work, despite a booster being fitted and the main box connected via Ethernet. The internet is worse than what I had 10 years ago. Guys on the phones seem to care, technicians don’t.

  • AlannahJasmine Alannah Jasmine (@AlannahJasmine) reported from Camden Town, England

    @SkyUK @NOWTV I will cancel if no one calls me today because you have been sooooo unprofessional and frankly incompetent. Thanks

  • Ashishpatel1972 Ashish Patel (@Ashishpatel1972) reported from Croydon, England

    @SkyHelpTeam @mac1882thfc Yes outage in NORBURY area! Does not help disabled customers inparticular who rely on a service to communicate with outside world!

  • Rob179m Rob McEwen (@Rob179m) reported from Merton, England

    @SkyUK so the latest appointment for customer services and an appointment to “swap a mini box” is a whole month...I pay OVER £120 a month and have done for a decade and this is the BEST sky can do....seriously this is pathetic

  • SionDeFreitas Big Sigh (@SionDeFreitas) reported from Croydon, England

    @SkyHelpTeam It's been resolved. I had been without internet for the entire evening last night re Norbury. But there are often outages with the broadband so nothing new. When theres another problem I'll be in touch.

  • DonMcgowan6 Don (@DonMcgowan6) reported from Hammersmith, England

    @SkySportsPL @SkySports Gary Neville said Utd have spent £900 million on this pile of shit that’s why I am going off these overpaid premier wankers

  • hevcom 💙Heather 💚 (@hevcom) reported from Walthamstow, England

    @SkyHelpTeam oh pants just settled down to watch a film I rented last week and it’s gone! I didn’t think there was a time limit 😩

  • Mrs_TKC Mrs_TKC (@Mrs_TKC) reported from Walthamstow, England

    Good Food TV channel has moved with Food Network! Its annoying, as now it doesnt provide subtitles no more. Someone that is impartially deaf. Its not easy watching it. Please provide the subtitles!! #subtitle @GoodFoodChannel @food_network_ @FoodNetwork_UK @SkyHelpTeam @BDA_Deaf

  • will6310 william benstock (@will6310) reported from East Ham, England

    @SkyUK just check my future bills. And guess what it's gone upI'm a loyal customer and have been for years yet getting treated like that. Is it money sky only care about and. Not its customers 😭😭😭

  • scottmanson scottmanson (@scottmanson) reported from Bromley, England

    @SkyHelpTeam so we are still waiting for the engineer who was due between 5-7pm. He can’t be contacted, your phone isn’t answered. Really glad we paid extra for the premium service.

  • TJ_Bloomfield Tom Bloomfield (@TJ_Bloomfield) reported from Hammersmith, England

    @SkyHelpTeam If you'd bothered to actually read my reply you'll have seen that I've already 'tested' my line, and the results you give are complete lies! If there's no email address then can I have a contact number please, because I'm not getting the service promised in my contract.

  • will6310 william benstock (@will6310) reported from East Ham, England

    @SkyHelpTeam why is your fibre broadband so poor with online gaming I can't wait to leave 😡😡😡😡

  • will6310 william benstock (@will6310) reported from East Ham, England

    @SkyUK can't wait to leave your disgusting fibre broadband service. Online game is a joke. Lag and choppy online play constantly 😡😡😡😡

  • ozlem4ever Özlem Mehmet Gürses (@ozlem4ever) reported from Croydon, England

    @rebeccadlloyd @SkyHelpTeam I got through! Apparently it is an BT exchange in the area that is a problem and not an individual issue. Also that they are working on finding the problem, have been asked to allow 48hours for them to resolve the issue. 😳😡

  • ozlem4ever Özlem Mehmet Gürses (@ozlem4ever) reported from Croydon, England

    @SkyHelpTeam SW16 area and no #internet I followed troubleshooting advice and now trying to call sky, on the phone 17 mins so far still waiting for some one to answer!! HELP!

  • alanmehdizadeh Alan Mehdizadeh (@alanmehdizadeh) reported from Southall, England

    Excellent work from @SkyUK Rang to cancel last month, they persuade me to do a home move (with promise of a new box) We move, technician gives me an almost decade old box with no WiFi built in. Ring to cancel again, promise a Sky Q box. No one completes the order, or rings me.✅

  • Ashishpatel1972 Ashish Patel (@Ashishpatel1972) reported from Croydon, England

    @mac1882thfc @SkyHelpTeam @virginmedia Been with @virginmedia in the past & had loads of issues with them in my area unfortunately & the hiking up on charges was not helpful despite being a loyal customer of 16 years & poor customer services attitude.

  • KamalSingh_28 Kamal Singh ツ (@KamalSingh_28) reported from Kingston upon Thames, England

    @SkyHelpTeam WORST company I have ever signed upto in my life. Made a bad decision to leave @virginmedia and it's time sky own up they messed up and dodge all of my calls and complaints and when asked for a final letter so I can complain to @Ofcom they refuse too.

  • Macca211279 Steve McHugh (@Macca211279) reported from Lambeth, England

    @pj2310 @SkyUK 🙌 their WiFi service was inferior to dial up internet. They’re the absolute pits👎👎👎

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • BrianWillmot Brian P Willmot (@BrianWillmot) reported

    @SkyHelpTeam Meaningless response. The link takes me to the same NEW (one month) service I am paying £25 for. So > THE OFFER IS 'NOT' AVAILABLE TO EXISTING NEW CUSTOMERS . . . 🤢

  • Moono714 Moono Män (@Moono714) reported

    @SkyHelpTeam hello I’ve got sky stream but where is sky box office? Been through all the channels but isn’t there? Why can sky not have a sky channel, don’t make much sense, please help

  • maisie_rose3 Maisie (@maisie_rose3) reported

    Never using @SkyUK @SkyHelpTeam ever again. The worst broadband service ever! Constantly dropping out. Periods where it isn’t too bad and others where it constantly goes off over and over again for no reason.

  • craven_17 Matthew Craven (@craven_17) reported

    @SkyHelpTeam once again my sky Q mini box is constantly freezing. More so on hd channels. This has been a problem on and off for months now. I can’t even watch recordings

  • Harmandeepcom Harmandeep Singh (@Harmandeepcom) reported

    @SkyHelpTeam Do you have any ETA? How are you going to compensate loss due to downtime of internet for many days? How about behaviour of customer service executive? Why he didn't let me speak to manager? My contract is due to be expired, I think it is now move out of sky.

  • EugeneLeach EL Divo. (@EugeneLeach) reported

    @BBCMOTD OMG,@SteveWarnock3 seriously how desperate are you for analyst's. Bad enough having to listen to his bull💩💩💩 on @SkySports

  • MarkSlayerOfNon MarkSlayerOfNon (@MarkSlayerOfNon) reported

    @SkyHelpTeam But not ITV X - terrible planning interaction between Sky and ITV

  • thatsmeronnie A R R O N (@thatsmeronnie) reported

    Can’t wait for Dermot Gallagher to defend all these hideously bad decisions as correct on @SkySports Monday morning #FACup #VAR

  • pctechfuel PC Tech Fuel (@pctechfuel) reported

    @SkyHelpTeam There's been severe sky broadband disconnections in Uxbridge for the past couple of days. Can't WFH at all with such service. Could you please advise whats going on? Many Thanks

  • Cryptoaction321 Crypto Vlog (@Cryptoaction321) reported

    @SkyUK never again