Sky Outage Report in Shepherds Bush, Greater London, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Shepherds Bush, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Shepherds Bush and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 21: Problems at Sky
Sky is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (60%)
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TV (16%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Shepherds Bush, Greater London, England
The most recent Sky outage reports came from the following cities: London, Southwark, Croydon, City of London, Edgware, Barnet, Hammersmith, Hackney, Enfield Town, Southall, City of Westminster, Richmond, Harringay, Newham and Brentford.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon |
Internet | |
| London |
Internet | |
| Southwark |
Internet | |
| Croydon |
Internet | |
| City of London |
Internet | |
| Edgware |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Shepherds Bush, England
Latest outage, problems and issue reports in Shepherds Bush and nearby locations:
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Lisa Jenkins
(@lisaannejenkins) reported
from
Hackney, England
So my Sky Internet has been down for 6 days @SkyUK Sky Engineer could not fix it. BT Open Reach Engineer could not fix it. An ongoing problem they said. So just ongoing is it going to be? How am I supposed to work with no Internet? #skyinternetdown
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Stuart Margetts
(@vanderstu1) reported
from
Addlestone, England
@SkyHelpTeam hi, is there a reason why my broadband has been down all day? I Live in addlestone Surrey? Please could u help?
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maburte003
(@maburte003) reported
from
Croydon, England
@SkyHelpTeam sky I’m trying to get through to some one who can deal with an issue with my box. Can you help ?
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Mehul
(@MSKhanderia) reported
from
City of London, England
@SkyUK if you’re having issues providing VPN can you at least put it on your calls that you’re aware, or set expectations - many can’t gain access to work this is pathetic. #skyvpn #skywifi #skybroadband time to switch I think.. @SkyHelpTeam
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Kate McKeand
(@kmckeand) reported
from
Wandsworth, England
@SkyUK I’ve had no broadband for 10 hours and can’t get any information about when the issue will be fixed?
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Lochlann
(@Lochlanndg) reported
from
London, England
@SkySports really haven’t got the hang of the recap option like @btsport have - when I click on the red card incident I want to see what happened, not just the referee waving the card…
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Imogen Powell-Shaw
(@imogenpowell) reported
from
Wandsworth, England
@OpenreachHelp I believe @SkyUK are waiting for an update from you as we have no connection date, hence my direct tweet to find out what’s going on. Can you help?
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Lisa Jenkins
(@lisaannejenkins) reported
from
Hackney, England
@SkyHelpTeam Nope....Open Reach just told me 'an on going problem. We are working on it' Not great to be honest...
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It's Jonathan
(@DontCallMeJon) reported
from
London, England
@SkyHelpTeam No. He just said “until the problem is fixed we can’t install Sky Q”. 🙄
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Hayden📸
(@hpsescapades) reported
from
Wandsworth, England
Hi, @SkyHelpTeam I am having #broadband issues. The connection keeps dropping. Are there any known issues in SW11 1NG area? If not, there is one!
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Eduardo Varpola
(@EduardoVarpola) reported
from
London, England
Hi guys! @SkyHelpTeam I’m having massive issues to make a connection with my server’s work, it say something about a “unsuccessful domain name resolution” please fix this ASAP, we need to work! Thanks 🙏!
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Helen Charlesworth 💙
(@helen0107) reported
from
Bromley, England
@SkyHelpTeam Any issues in the BR5 area with internet? Mine has been off more than on all day!
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Imogen Powell-Shaw
(@imogenpowell) reported
from
Wandsworth, England
@OpenreachHelp Thanks for coming back to me. Yes, it’s a ‘mare. I spoke to provider this morn and they didn’t mention escalation. @SkyUK can you help please?
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Watching2
(@Bear1929) reported
from
Barnet, England
@SkyHelpTeam any reason why mobile data is not working and my brand new modem connects to devices but not TV and if I dont send old box back you’ll charge me? Yet I’m paying for services doubly
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Faye
(@flchambers_) reported
from
Wandsworth, England
@SkyHelpTeam We’ve had no internet since 10:30am (Wandsworth). Can you tell us what the issue is and when it’s likely to be back pls? 🙏🏼
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Matt Davies
(@TohottoTrott) reported
from
Harrow Weald, England
Wtf @SkySports switching #ENGvIND from main event to show women’s football, I would love to know what percentage switched
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𝐀𝐅𝐂 𝐋𝐔𝐊𝐄
(@gooner1980luke) reported
from
Spelthorne District, England
@SkyKaveh @skysports_sheth you two talk more bullshit than anyone!!! How you get the airtime on @SkySports I’ll never know. Make it up as you go along.
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Danny Flo
(@RetiredChav) reported
from
Croydon, England
@HillF1 well said Damon! The only only one with sense on the Skysports team. Max was totally at fault and never making that corner and could have killed Hamilton.
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Lisa Jenkins
(@lisaannejenkins) reported
from
Hackney, England
@SkyHelpTeam Yesterday.....seems there are issues all over the place and no one seems to be able to do anything.....if neither the Engineers could fix it....must a problem with the entire system....
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Faye
(@flchambers_) reported
from
Wandsworth, England
@SkyHelpTeam Hi, tried all the steps. Was told there’s an outage in the area at midday. Didn’t know if you knew how long we’re expected to be out for?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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ザック ハシェイ
(@aangozz) reported
@mikejoy500 Think Mike, when was the last time SkySports just didn’t have any sort of camera footage of an incident in an F1 race? You probably don’t remember, neither do I. And their tracks are much bigger than any oval. AND they have no commercials. If they can figure it out, Fox needs to.
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XENOPHANES
(@godwinzzyzx) reported
@SkySportsPL Chelsea fans in the comments saying “this is unnecessary” Y’all started it first. You retweeted the statistics, called him out. Now you expect stupid skysports not to milk it. Pfffft! 😕
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Ellen
(@WinnieWoodles19) reported
@SkyHelpTeam This service should Re 24 hours a day to meet the demand of customers. I’m trying to work without internet for 4 days and it is impossible.
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daisy !!
(@holdonhyungwon) reported
@SkyHelpTeam sky broadband in campsie has been down for a day and a half. when is this getting sorted
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MJRegan92_TTV
(@MJRegan92) reported
@SkyHelpTeam Day 3 of no Internet. No updates, no NOTHING. This is ridiculous. Please don’t send me to the status page either as that doesn’t show any issues. It needs sorting!
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Tinkerman
(@Tinkerman__) reported
Is Sky Go broken? Nothing works. Just wanna watch Last Week Tonight ffs. @SkyHelpTeam
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Christian 〓〓
(@vfbr2001) reported
@RunnerMarky @back_the_BBC @SkyUK Sorry to hear you have had a bad experience too.
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graham montgomery
(@grahamm30392424) reported
@bukko25 @SkyUK I have heard Glass doesn’t support +1 channels ? Only HD channels. If that is correct then who with a functioning brain would pay a hell of all lot more for a hell of a lot less. Not sure how popular this is in the short time it’s been out but Sky would have to pay me to take it
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PianoMan
(@CraigLawrance1) reported
@skyhelpteam Sky internet ISP service down in postcode HP8 4
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Matthew D Green 🏳️🌈🇬🇧🇨🇮🇪🇺
(@ThisMattGreen) reported
Day five with no internet has begun. Having to travel to an actual office just to attend a remote meeting elsewhere. Must be a significant bit of damage to that phone exchange. Updates on progress would be nice, but not forthcoming from @SkyHelpTeam