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Sky Outage Report in Shepherds Bush, Greater London, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Shepherds Bush, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Shepherds Bush and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Shepherds Bush, Greater London, England 12/04/2025 19:35

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Shepherds Bush, Greater London, England

The most recent Sky outage reports came from the following cities: City of Westminster, City of London, Hammersmith, London, Southwark, Croydon, Hounslow, Greenford, Enfield Town, Harrow, Hackney, Chingford, Newham, Harringay and Wembley.

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City Problem Type Report Time
United KingdomCity of Westminster Wi-fi
United KingdomCity of London TV
United KingdomHammersmith Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomSouthwark Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Sky Issues Reports Near Shepherds Bush, England

Latest outage, problems and issue reports in Shepherds Bush and nearby locations:

  • richnewm richard newman (@richnewm) reported from Kingston upon Thames, England

    @SkyHelpTeam so why is my Internet down yet again becoming a joke now

  • TubaCulosis Tuba Culosis (@TubaCulosis) reported from Merton, England

    @peterhill93 @PeterWellDone @SkyUK I use the Sky Superfast which averages 65mb/s to a south London address. Only £28/month and no line rental. I’d check reviews local to you as service varies locally between providers.

  • smartmama smart (@smartmama) reported from Barnet, England

    @SkyHelpTeam since we got the Q box. It just shows Sorry there is technical issue we are working hard to fix it. What's that mean. Can have issue 24/7. Calling you takes so long.😡😡

  • rcfoster richard foster (@rcfoster) reported from Brentford, England

    @BigDazza01 @SkyHelpTeam Pissing it down, just seems odd that in 21st century some rain affects television signal.

  • andycoxonuk Andy Coxon (@andycoxonuk) reported from London, England

    @marishawallace @NFLUK @SkySports Took me a minute to figure where you were. Holy crap!!!

  • richnewm richard newman (@richnewm) reported from Kingston upon Thames, England

    @SkyUK so what wrong with sky Internet yet again sky Internet always seams to be down lately

  • 9ElmsArtsRev Nine Elms Arts Ministry - Rev. Betsy Blatchley (@9ElmsArtsRev) reported from Wandsworth, England

    Loving the @VitalityBlast but please can the @SkySports commentators focus on the game. The funny stories are fine in a slow moving test match but annoying and disrespectful in a T20 of this calibre #SuperKent

  • engageurself Patrick Tuohy (@engageurself) reported from Hammersmith, England

    @SkyUK how do u speak to someone when ur broadband goes down ? My landlords not available abs I can’t get anyone to get me back on line

  • Stefan_baisden Baisden 📸🎥 (@Stefan_baisden) reported from Southall, England

    @SkySports So many comments of old entitled men saying it’s all banter snd they don’t see the problem. Sad.

  • StMirrenDaft St Mirren Daft (@StMirrenDaft) reported from Tottenham, England

    The SkyGo App on Windows is ******* terrible @SkyUK

  • AddicksGlenn69 PapaQ69 (@AddicksGlenn69) reported from Bromley, England

    @nufcsean @chrillo1976 @SkySports You're having a laugh! At nearly £6 a pint you won't find many people chucking their beer up in the air for any reason whatsoever. The same crap excuses everytime this subject is brought up. Somebody can sit next to me with scalding hot tea, but I can't sit with a beer. #

  • smartmama smart (@smartmama) reported from Barnet, England

    @SkyHelpTeam I am trying to follow the step. It's getting me no where. I end up watching every thing on my tablet.which shows, WiFi is not a problem. It's technical.

  • rcfoster richard foster (@rcfoster) reported from Brentford, England

    @SkyHelpTeam My Sky box just cut out saying no satellite signal…

  • PurveeH Purvee Hetamsaria (@PurveeH) reported from Camberwell, England

    @SkyHelpTeam I juat got off call with a skycare and thwy said they do not even know what the issue is. And they need 3 days to know the issue and then no guarantee on its solution.

  • 9ElmsArtsRev Nine Elms Arts Ministry - Rev. Betsy Blatchley (@9ElmsArtsRev) reported from Wandsworth, England

    Loving the @VitalityBlast but please can the @SkySports commentators focus on the game. The funny stories are fine in a slow moving test match but annoying and unnecessary in a T20 of this calibre #SuperKent #t20finalsday #VitalityBlast

  • Phil_Swallow Phil Swallow (@Phil_Swallow) reported from Croydon, England

    @SkyHelpTeam @boydhilton It offers UHD then says “No programmes are currently being broadcast on this channel”. The problem is 100% with Sky!

  • PurveeH Purvee Hetamsaria (@PurveeH) reported from Camberwell, England

    @SkyHelpTeam @SkyHelpTeam @SkyUK - update on ur poor service is that you need 2 more weeks to fix this issue. And now we have to wait till 8th October without any guaranteed solution. Such a poor service in a time where internet is the most usual thing🙄 #poorcustomerservice

  • NeverGiveIn123 Lou (@NeverGiveIn123) reported from Hillingdon, England

    @SkyHelpTeam Sorry but who thought that this was practical??? I watch an episode then delete, what you are suggesting is way too much effort when the option was at the side. Log this as a formal complaint pls. SkyQ is so outdated compared to Virgin Media, roll my deal expiry! #sky

  • Stefan_baisden Baisden 📸🎥 (@Stefan_baisden) reported from Hillingdon, England

    @SkySports Lol you have the most money in the prem. how do u fail to buy someone.

  • Stefan_baisden Baisden 📸🎥 (@Stefan_baisden) reported from Southall, England

    @robmufc99 @SkySports Worrying that your ok with that instead of just listening to the problem.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • user199964 j (@user199964) reported

    @GNev2 please shut ******** up. @SkySports stop letting this waffler do punditry on arsenal games.

  • gemsio81 💟🌈🌷Gemma Rust🌷🌈💟 (@gemsio81) reported

    @SkyHelpTeam No other issue with other devices. Sky Broadband has been on and off all Xmas and now Q box won't connect at all. I have done all of the reset things online but nothing.

  • AlexNFFC Alex (@AlexNFFC) reported

    @SkyHelpTeam Can you please give me the best number to call? Getting a bit fed up of this now, been without a service I am paying for since 20th December. have heard nothing from Openreach or Sky since their initial visit

  • wmcbryde91 Will (@wmcbryde91) reported

    Annual tweet to call out terrible customer service. This time @SkyHelpTeam .. seemingly unable to do anything about their own product, despite repeated calls.. how hard is it to deliver a box?

  • nigellosmith Nigel Smith (the other one). (@nigellosmith) reported

    @ItchyBagpipes @SkyUK @SkyHelpTeam Their diagnostics system is showing no data as to what OpenReach are doing. It just tells them it’s down…the end. One of the calls today “wanted” to end with “don’t know, goodbye”. It didn’t.

  • gurmejdhillon gurmej dhillon (@gurmejdhillon) reported

    @SkyHelpTeam I thought phoning sky took long this is even worse. makes one wonder whether sky customer service really does exist or take long to reply so the issue goes away.

  • WHITEYMACHINE Michael White (@WHITEYMACHINE) reported

    @SkyUK We have super fast nothing. No broadband for nearly a week no netflix or prime. Absolutely awful service no explanation, can't say when we will get a service. Happy New year to Sky look after your loyal customers and forget your sale. Worst service in over 20 yrs.

  • paull2265 PAUL ludditt (@paull2265) reported

    @SkyHelpTeam Recordings work on main box with no issues...Just on the mini box on this particular channel and only on this and the previous time slots..... otherwise ok.....

  • ChiragMaher Chirag (@ChiragMaher) reported

    @SkyHelpTeam Even with the latest replacement, we ran into the issues only after a few days. Light on the front will be green, but it's as if its still stuck in some kind of stand by state. You either press the power button twice on the remote, else power the box off and on via the mains.

  • Mark996 Mark Westlake (@Mark996) reported

    @SkyHelpTeam So the update is…that there IS no update?! @SkyUK have spoken with @WeAreOpenreach who admitted they’ve not even allocated a team to finish the job they only did half of?! Fills you with huge confidence in the product don’t it?! Meanwhile, we pay for service we don’t have?!