Sky

Sky Outage Report in Shepherds Bush, Greater London, England

No problems detected

If you are having issues, please submit a report below.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Shepherds Bush, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Shepherds Bush and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Shepherds Bush, Greater London, England 11/30/2025 21:20

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Shepherds Bush, Greater London, England

The most recent Sky outage reports came from the following cities: Hammersmith, London, Enfield Town, City of London, Southwark, Wembley, Hackney, Brentford, Wandsworth, Fulham, Woodford Green, Poplar, Barnet, Greater London and Hounslow.

Loading map, please wait...
City Problem Type Report Time
United KingdomHammersmith Internet
United KingdomLondon Internet
United KingdomHammersmith Internet
United KingdomEnfield Town Wi-fi
United KingdomHammersmith Internet
United KingdomCity of London Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Shepherds Bush, England

Latest outage, problems and issue reports in Shepherds Bush and nearby locations:

  • philmcraig Phil Craig (@philmcraig) reported from Richmond, England

    @KatLueth @SkyHelpTeam Also from Twickenham here - and no Sky broadband for 24 hours now. Website says there’s an outage but also says ‘no problem with your service at your address’. Any chance of some clarity ?

  • InsaneGoon3r Insane Gooner (@InsaneGoon3r) reported from Croydon, England

    @richardajkeys Why is this irritating man still on twitter? I must say the quality of presenters on @SkySports is A* these days compared to those awful days of old!

  • stevebaz10 Steve Basterfield (@stevebaz10) reported from Hillingdon, England

    @SkyHelpTeam Hi Ellie , So basically to keep my bills down you want me to get rid of some channels that I previously agreed with you??

  • LouKF93 LF (@LouKF93) reported from London, England

    @SkyHelpTeam Lots of static and scrambled picture and then switches off saying satellite signal is not working.

  • 25FernaFan Nigel Wilkinson 🐝 💯👕 (@25FernaFan) reported from Southall, England

    @mothball69 He’s a ****!! He NEVER uses “the whole package” for ANY Club except Manchester City!!!!? No shame @SkySports !! NONE!! Embarrassing.

  • shoeburger Kieran Shew (@shoeburger) reported from Merton, England

    @SkyHelpTeam Since the storm, my sky box isn’t receiving signal. I’m in a block of flats. Tried calling, wait on hold for ages. How do we get someone to repair our dish? Why don’t you have an online solution for this. It’s 2022

  • MaxBurrell5 Max Burrell (@MaxBurrell5) reported from Kingston upon Thames, England

    @SkySports fix the Stoke Luton stream

  • lisaannejenkins Lisa Jenkins (@lisaannejenkins) reported from Camberwell, England

    @SkyHelpTeam "We are having problems connecting to a network"...I used WPS and a password....still won't connect

  • TheEyeCasting The Eye Casting CDA (@TheEyeCasting) reported from Camberwell, England

    @SkyHelpTeam I don't have a Sky landlines 🙄. Why do I have to call at to cancel something ? I tried calling was on phone for an hour to be told it wasn't possible to cancel then getting transfered somewhere else. Obviously making it as difficult as possible. Still have service I don't want.

  • lisaannejenkins Lisa Jenkins (@lisaannejenkins) reported from Hackney, England

    @SkyHelpTeam My Sky + box has disconnected from the Internet and no matter what I do ( I have tried all options) but a network cannot be found. Are there any issues atm? All my other devices are connected to my WiFi no problem.....

  • pujab29 Puja Bhatia (@pujab29) reported from Paddington, England

    @SkyHelpTeam I quite knew I couldn't expect any kind of support from your end. The homemove team had given me this frame 20 days ago as well. Didn't think it would take 40-45 days just to get wifi up and running in my house

  • philmcraig Phil Craig (@philmcraig) reported from Richmond, England

    @SkyHelpTeam Thanks Claire Can you confirm that there is an outage in my area, and that it’s being worked on? It’s been 24 hours now…

  • Mraspire Sir Joseph69 (@Mraspire) reported from Poplar, England

    @MailOnline @SkySports Care to show any interest on this subject you lot support ?

  • philmcraig Phil Craig (@philmcraig) reported from Richmond, England

    @SkyHelpTeam Any chance of Sky making some kind of comment about what’s going on? It’s now day three and there will be lots of people like me who need broadband to WFH. Seems to be a real problem all over Twickenham.

  • martinyemi Martin Chainani (@martinyemi) reported from Hillingdon, England

    @SkySports How come grassing is seen as bad by normal people but footballers do it every day with no comebacks. Personally I hate the behaviour of Holgate way more than Mane #LIVEVE

  • miltipello Joshua Milton (@miltipello) reported from Walthamstow, England

    @SkyHelpTeam I'm on the phone to someone now. I'd like the £15 charge for something I never asked for to be refunded too.

  • jpph10 John PP Hunt (@jpph10) reported from Barnet, England

    @SkyHelpTeam I have called to no avail. That's why I am trying this route. Seems like a dead end both routes of communication which for two companies in the communications industry is very poor @OpenreachHelp

  • paulstevenlewis Paul Lewis (@paulstevenlewis) reported from Barnet, England

    @SkyHelpTeam It’s very frustrating and I can’t imagine what else to try! Thanks for your help.

  • Kierbro Kieran Brown #FRSA 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🏳️‍🌈 (@Kierbro) reported from London, England

    @SkyHelpTeam abysmal service. My partner started working with Sky months ago, yet since we switched our (already crap) package to your apparent super best, it’s been worse than ever. Can’t stream anything without interruptions. And yes, been through usual steps. Not good enough

  • munirawilson Munira Wilson MP 🇺🇦 (@munirawilson) reported from Richmond, England

    Hey @SkyUK, we've been without broadband at home for five days now. Like millions of others, my husband and I can't work without decent internet access. Your customer service is glacial. Please can you help!

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Gangles09 Nathan Stone (@Gangles09) reported

    @cfinch_10 @SkySports I’m pretty sure I heard in there somewhere it was Andy hinchcliffe.... utter garbage he is

  • PunditAngry The Angry Pundit (@PunditAngry) reported

    @TomYates9816 @SkySports In case you didn't notice everyone has beaten Liverpool recently. You beat Chelsea under Lampard who were awful. Spurs fair enough but they were out of form too and I don't count Arsenal as a big team to beat these days

  • Avxlxnce VSMT | Avxlxnce (@Avxlxnce) reported

    @vapidzyt @SkyUK Virgin Media, I know people think it’s **** but it’s never been bad, a steady ping, sometimes goes down but for short periods of time

  • DagnallChris chris dagnall (@DagnallChris) reported from Birmingham, England

    @virginmedia my wifi is constantly going down, it's happened 4 times today, so frustration. Why do I pay £74 pound a month for this service!? Really thinking of switching to @SkyUK

  • JoeyChillax Joey 👑 (@JoeyChillax) reported

    DO NOT EVER PURCHASE @SkyUK Sky are by far the worst provider in the UK with their Internet. Honestly ever night it's now starting to cut out around 12! I live on the out skirts of London and you can't provide me with a stable connection! Honestly SYMs!!!!

  • lolatheena Laura Holmes (@lolatheena) reported

    @SkyHelpTeam purchased a 3rd party router as speeds are terrible. I can’t connect to DSL & been advised to contact you to ask how to enable a new connection. Please advise.

  • mgilberties Max Gilbert (@mgilberties) reported

    @virginmedia Luckily @SkyHelpTeam Mobile came to the rescue and my 4g hotspot was more stable and reliable than the virgin connection has ever been over the last 3 years. I’ll pop my invoice in the post for the data I had to use whilst your service was offline for the best part of 4 hours.

  • DavidCass1977 Cass 1977 (@DavidCass1977) reported

    @SkyHelpTeam how long do I get to cancel my contact after signing up.

  • oggy1233 David Aldgate (@oggy1233) reported

    @SkyHelpTeam Hi, very well thank you. I have already tested via the page above. I just cant find where i raise the issue further i seem to be in a internet test loop. Thanks

  • imaan_021x imaan🦋 (@imaan_021x) reported

    @skyuk yet again, my wifi has stopped working. this happens multiple times a day. at this point I’m considering leaving altogether, because I don’t understand why I’m paying for such crap service