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Sky Outage Report in Shepherds Bush, Greater London, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Shepherds Bush, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Shepherds Bush and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Shepherds Bush, Greater London, England 12/13/2025 12:10

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Shepherds Bush, Greater London, England

The most recent Sky outage reports came from the following cities: Northolt, Croydon, London, City of London, Wood Green, Surbiton, Hammersmith, Tower Hamlets, Southwark, Weybridge, Hackney, Wandsworth, Islington, City of Westminster and Enfield Town.

Loading map, please wait...
City Problem Type Report Time
United KingdomNortholt Internet
United KingdomCroydon Wi-fi
United KingdomLondon E-mail
United KingdomCity of London Internet
United KingdomLondon Internet
United KingdomLondon TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Shepherds Bush, England

Latest outage, problems and issue reports in Shepherds Bush and nearby locations:

  • chrisgolds Christopher Golds (@chrisgolds) reported from Lambeth, England

    @tonyprod77 @jimwaterson @marcio_delgado @SkyUK @ThreeUK @EE and never looked back. @ThreeUK was so poor I could sometimes barely send a tweet due to lack of signal. 🙄

  • AndyLondon43 Andy Gilmore (@AndyLondon43) reported from Barnet, England

    @SkyUK trying to contact you by phone. Can’t get through. Can you email me your customer retention email address please.

  • ashleyljames Ashley James (@ashleyljames) reported from Wandsworth, England

    @citythameslink1 @SkyUK I want to cancel my movies subscription but I won't let me do it online. Says I need to call!

  • verona_vm Veronica Van Muyen (@verona_vm) reported from London, England

    @SkyHelpTeam our WiFi has been down (London) since yesterday morning, tried everything imaginable, followed instructions, unplugged everything and plugged it back in, restarted, to no avail.

  • lele_loveslife Lele.. (@lele_loveslife) reported from Hackney, England

    @SkyHelpTeam having extreme connection issues. Currently working from home and unable to access any system

  • MarcusWeedon Marcus Weedon (@MarcusWeedon) reported from Harrow Weald, England

    Footballers to be asked to take pay cuts is utterly ridiculous, why do football clubs treat them so differently to normal employees of any business. Put money on it that they didn’t ask their other staff to take a cut! Furlough them like everyone else #bbcsport #skysports

  • MrLuxuryYacht Mark Ellerington (@MrLuxuryYacht) reported from Harrow Weald, England

    @SkyHelpTeam I have just received notification of my next bill since changing my package and it is a lot more than I was advised it would be during the call. Also the future bill amounts are more than advised. Please contact me to sort or else just cancel my whole subscription.

  • ejp72 Locked Down Liz (@ejp72) reported from Poplar, England

    @hussain_404 @jubairahmed89 @SkyUK I can’t get any info from sky. They’re saying there’s a problem in Wakefield. That’s 160 miles away.

  • PhilipCollins24 Philip Collins (@PhilipCollins24) reported from Richmond, England

    @barbedquill @WillGreenwood @matt9dawson @lionsofficial @SkySports Good point. Never noticed that before.

  • markselondon Mark 🌈🏳️‍🌈 (@markselondon) reported from Eltham, England

    @SkyHelpTeam Hi, when do I receive my packages to return my sky q box and mini box. I’m not getting any help from sky and if I’m billed for the non-return sky equipment I will refuse to pay.

  • EzioGooner Izo ⭐️⭐️⭐️⭐️ (@EzioGooner) reported from Poplar, England

    Sky are the ******* worst. No reward for loyalty, new customers get everything. Leaving a cult is probably easier than downgrading your package with them. Nothing can be done online and no one ever answers the phone. Over 2 weeks getting nowhere. @SkyUK

  • mattlawley703 Matt Lawley (@mattlawley703) reported from Croydon, England

    @SkySports No problems with that whatsoever. You can’t start a new season when there’s just 8/9 games left. Play 2-3 games a week.

  • RebeccahCJ Rebeccah (@RebeccahCJ) reported from Spelthorne District, England

    @SkyHelpTeam I have tried for weeks to reach someone. Tried calling. Tried online chat. Tried tweeting. Now a shielding person is without Broadband and TV. Now he can't do his vital shopping online. I need help with this. Please tell me how we can get help.

  • hyrume1 (high-room) (@hyrume1) reported from Hounslow, England

    @SkyUK your wifi is shit, sort it out

  • mrjonnyrimmer Jonathan (@mrjonnyrimmer) reported from Wandsworth, England

    @SkyUK I appreciate there are plenty of more serious issues afoot, but attempting to remove an expensive package from my subscription is impossible if you insist I have to call. When I do you advise you can’t take my call. Blatant attempt to trap customers ... pls resolve

  • kbetteley Keiran Betteley (@kbetteley) reported from London, England

    @Elpifco3 @coleddievickers @bluesam33 @SkySports Surely makes more sense for us to accept that no one could have foreseen this and just cancel the season out of respect for the thousands who died. Terrible shame for the red lot from across the park but you win some, you lose some... couldn’t happen to s nicer bunch...

  • sansom_keith Keith Sansom (@sansom_keith) reported from Enfield Lock, England

    @SkySports Yes absolutely we’ll done for their continued dialogue BUT this should have never been necessary. Yes the club have done the right thing but only after the uproar! What cannot be undone is the original decision and the thought process that led them to make it in the first place!!

  • thekarisgeorge Karis™ Kubili (@thekarisgeorge) reported from Poplar, England

    @SkyHelpTeam hey guys. TV service hasn't worked for all of lockdown. Cant call and to be honest wanted to cancel as it's a cost I can live without right now. No way to cancel however (no call centres open and no self serve). Advise me on how to cancel this (I'm out of contract)

  • miltipello Joshua Milton (@miltipello) reported from Walthamstow, England

    @SkyHelpTeam broadband service recently has been terrible, but really stepped it up today. Connection lasting no longer than 10 minutes meaning I can't work, or do much else with your services. I try to run the tests, but predictably they don't work either. Utterly useless.

  • ARBack1 Alan Back (@ARBack1) reported from Richmond, England

    @WillGreenwood @matt9dawson @lionsofficial @SkySports I was there for the Durban test. Never forgotten

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • HTFCConnor HTFCCONNOR (@HTFCConnor) reported

    @htafc @SkySports Hopefully people still go, or away support will be bad!

  • B_Campbell80 Brian Campbell (@B_Campbell80) reported

    @ScotlandSky This clown is way off the mark! Absolute buffoon of a guy. Bigger and more accomplished players on both sides of the divide have came and gone since Gazza. @SkySports get this idiot of our screens.

  • StuartRoss3 Stuarty1979 (@StuartRoss3) reported

    @SkyHelpTeam Done a check and says broadband down in my area ml8

  • garythomas0409 Gary Thomas (@garythomas0409) reported

    @SkyHelpTeam is there any update on uhd problems on live football

  • PaulKCMF Paul K (@PaulKCMF) reported

    @Barrington__ @SkyHelpTeam I suspect we won;t be alone. Moreland avenue is down as well as other sections I would think. There are works down eversley that we are crossing our fingers is not the cause.

  • PaulKCMF Paul K (@PaulKCMF) reported

    @SkyHelpTeam thanks jason but since I used to work in Sky ADSL support I think I can safely say doing that will not help the whole street get back online.... if the system says "we are aware of the issue" then I would expect the issue to already have been logged for resolution...

  • Barrington__ Barry skinner (@Barrington__) reported

    @MWHEAVEY @SkyHelpTeam Were the same martin. 🙄 maybe wider issues than they think?

  • sifte Sifte Al Farouq (@sifte) reported

    @SkyHelpTeam Thanks, will do that. However, before I do that, can you please confirm that there is no network outage/issues in the LA13 postcode?

  • SeanHughes2209 Séan Hughes (@SeanHughes2209) reported

    @Newtownabbeyred Thank **** the window is over so we can see the back of them 2 *****. Worst thing on skysports them 2 muppets. I'll throw a we lol in here to take the sting off a very annoying tweet. Lol x

  • foxmulder1969 Sir Lancelot (@foxmulder1969) reported

    @lmacneil_17 @SkySports No need to be rude. Bye.