Sky Outage Report in Shepherds Bush, Greater London, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Shepherds Bush, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Shepherds Bush and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 07: Problems at Sky
Sky is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (62%)
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TV (14%)
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Wi-fi (13%)
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Total Blackout (6%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Shepherds Bush, Greater London, England
The most recent Sky outage reports came from the following cities: Hackney, Hammersmith, London, Enfield Town, City of London, Croydon, Hounslow, Southwark, Barnet, Northolt, Waltham Forest, City of Westminster, Addlestone, Harringay and Islington.
| City | Problem Type | Report Time |
|---|---|---|
 London |
||
| Hammersmith |
Internet | |
| Hackney |
Wi-fi | |
| Hammersmith |
Internet | |
| London |
Internet | |
| Hammersmith |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Shepherds Bush, England
Latest outage, problems and issue reports in Shepherds Bush and nearby locations:
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Aydin Djemal
(@adjemal) reported
from
Bromley, England
@SelenDjemal @SkyUK Absolutely disgusting. Happy to take your money but not happy to sort a service which is more important than ever during lockdown!!!
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Sarah Martin
(@sarahMwasHudson) reported
from
Bromley, England
@SkyUK want to sign up to your tv and broadband package as I’ve moved was a long standing virgin customer ... but it seems you don’t want new business saying I’m an existing customer (which I’m not) and no response on multiple messages on FB and chat won’t load ...
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GerryC
(@gerryn19) reported
from
Islington, England
@SkyHelpTeam I live in London N19. I have no reception. A “problem with your satellite signal.” When will I get picture back pls? How am I to be compensated? ty
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Zach Smart
(@zach_sm4rt) reported
from
Spelthorne District, England
@SkyHelpTeam I've had on & off problems with my sky broadband today currently cannot connect both sky q main & mini box to internet follwed all guides online and cannot call anyone as im not in one of the crictical cats, is there a number or someone I can speak to at sky please?
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Jon Ellacott
(@jonellacottCPFC) reported
from
Croydon, England
@SkyHelpTeam It's OK he has literally just phoned, he has only just been given the job. Thanks for your help.
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Paul McCann
(@BigestPaul) reported
from
Bromley, England
@SkyHelpTeam guys what update was sent out over night. I'm getting This screen does not support HDCP try reconnecting your HDMI cable. Sky appears for a split second then same blue screen
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𝕞 𝕒 𝕣 𝕚 𝕖
(@marie_haggerx) reported
from
Borehamwood, England
Never had a problem with @SkyUK but when I’m out of contract and @virginmedia could give me a better deal, of course I am going to switch. What I don’t like is how unprofessional the sky agent was about the fact I was switching to Virgin ... NOT NEEDED 🤬
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Shed4Ever
(@Shed4Ever) reported
from
Wandsworth, England
@SkyHelpTeam funny how my neighbors have the same problem call there provider and it’s fixed next day I told you lot yesterday guess what not fixed you haven’t even been to the box at my address just want to run line test
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Darren
(@darriekylie) reported
from
Kensington, England
@SkyHelpTeam not one mention of an outage in my area on your feed!!! Frustration is REALLY setting in
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Sandra McKay
(@nistasan) reported
from
London, England
@SkyHelpTeam hi our broadband is down - orange light on hub for Internet. Any known issues in se23? Done the online diagnostic with no joy. Thanks.
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Leyla Goodwin-Rose
(@goodwinrose) reported
from
Bromley, England
@SkyHelpTeam what are we supposed to do if we have an issue before 8.30am. My husband has to start work at 7am and he can’t get logged in as we can not get an internet service . Since we joined Sky broadband we have had nothing but issues and it’s so frustrating .
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Darren
(@darriekylie) reported
from
Enfield Lock, England
@SkyHelpTeam when you’ve been without broadband for over 4 days I don’t think an automated message saying you’re aware of the problem and you’ll send a text when it’s working is appropriate customer service, or is it?
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Darren
(@darriekylie) reported
from
Kensington, England
@SkyHelpTeam 5 days is not good without any service at all?
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Darren
(@darriekylie) reported
from
Kensington, England
@SkyHelpTeam so I spoke to someone at broadband who can only tell me there’s an outage in my area 5 days of not being able to work from home is not good they advised to contact Openreach they say speak to u, possible to get any answers on this issue! frustration is setting in.
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Aydin Djemal
(@adjemal) reported
from
Bromley, England
@SelenDjemal @SkyUK sky broadband is crap I’ve been told by many people. Go BT they are the best.
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Anfield South ⭐️⭐️⭐️⭐️⭐️⭐️
(@jaypayneuk) reported
from
Bromley, England
@SkyHelpTeam hi. I am having broadband problems today and can’t call your service centre as you’re running a reduced help team. How do I contact you and get help?
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Aydin Djemal
(@adjemal) reported
from
Bromley, England
@SelenDjemal @SkyUK Ask for your complaint to go MD level they have to pass it onto them.
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lizzie farrant
(@Lizzie_Farrant) reported
from
London, England
@SkyHelpTeam I am an NHS worker WFH and my broadband has stopped working. 2hrs of going round in circles with online support. Now way to speak to anyone. Please help!!!
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Shed4Ever
(@Shed4Ever) reported
from
Wandsworth, England
@SkyHelpTeam very disappointed with sky never had a problem with them now I have a problem there ******* me about my phone line has been knocked off on the box on my landing I told them this but yet you want to run a line test that of course will fail
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Adam McClelland
(@adam_mcclelland) reported
from
Croydon, England
@SkyUK told engineer would call an hour before arriving and now told (after no phone call) that it is a customer no show as he visited abd didn’t call. Now need to wait two weeks and take another day off work!! Terrible service!!
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Trent End
(@NFFC_TrentEnd) reported
@Jay701341167334 @SkySports Bad decisions and game management. All subs used up. Taiwo coming off was pivotal - more so, Ayew offered very little
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EK22000
(@Formula1Fan2200) reported
@jameswharton @SkySports Yeah. That's it. Mind reader. Couldn't be the actual format being terrible. 90% of fans don't like. But yeah. The teammate he outqualifies on an average of half a second. Gotta be petrified of that guy.
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Phillip Wilson
(@CarpeDiemPW) reported
@SkyHelpTeam Why can I not watch the Azerbaijan F1 sprint race from my watch list on Sky Glass? Just keeps saying ‘Please wait…’ and never loads. Everything else working. Why is it so difficult to watch catch up sports on this useless platform??
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footballabc
(@xuanthuart) reported
@TijaniTs @Chels_HQ @SkySports Yes, of course Tuchel was a part of the mess, as he did not prepare the pre season for the players, possibly due to his own family's problem, and as he required the signings of high fee high wage players like Sterling, Cucurella, Koulibaly. There were issues since Roman was here.
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Richard Simkin 🔰
(@RJ5_15) reported
@Formula1Fan2200 @SkySports Point I’m trying to make is Max never gives anybody any room. It’s happened multiple times now and it’s called Karma
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Swick
(@ajswic) reported
@SkyHelpTeam I’ve got a sky q box and LG tv. 1st time I turn on press home button all ok but if I switch off and try to turn on again later in the day it won’t come on and says the box isn’t connected. Can you help?
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T.S
(@TijaniTs) reported
@xuanthuart @Chels_HQ @SkySports It may not be worse like this under TT but what was his results in last 10matches bfr leaving cfc ? He even make us understand we have same problem cuz we have same players .when the so called clown give u all the chance to go for what you want. What did we see? Sterling kulibali
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N9NE
(@nufc_r) reported
@PhilHRoberts @IanJamsie Its clearly the SkySports agenda with loaded questions looking for a headline. In an ideal world he wouldve said “its not my place to comment on other clubs ownership models” BUT what he actually said wasnt bad considering the headline
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S 🤍
(@imstephaniex) reported
@SkyHelpTeam still waiting on a reply 3 days later nearly.. not good customer service
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Fat Rhule
(@jdwmw1994) reported
@xuanthuart @Chels_HQ @SkySports Problem was before him. But thinking he’d do anything remotely close to fixing it is an insane decision