Sky

Sky Outage Report in Shepherds Bush, Greater London, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Shepherds Bush, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Shepherds Bush and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Shepherds Bush, Greater London, England 12/10/2025 12:25

December 10: Problems at Sky

Sky is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Shepherds Bush, Greater London, England

The most recent Sky outage reports came from the following cities: Hammersmith, London, Hackney, Southwark, City of Westminster, Hampstead, City of London, Newham, Wandsworth, Harringay, Southall, Waltham Forest, Croydon, Poplar and Islington.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomHammersmith Internet
United KingdomLondon Internet
United KingdomHackney Total Blackout
United KingdomSouthwark Internet
United KingdomHackney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Shepherds Bush, England

Latest outage, problems and issue reports in Shepherds Bush and nearby locations:

  • Mark_BarkingFC Mark S (@Mark_BarkingFC) reported from London, England

    @SkyHelpTeam Need more help here William , test says everything is fine , tv box says no connection, tried the reboot no joy

  • shaks_ldn s ldn (@shaks_ldn) reported from Lambeth, England

    @SkyHelpTeam my internet has been pretty much down / intermittent past few hours!

  • Mr_K1985 Micky_k (@Mr_K1985) reported from London, England

    @SkyHelpTeam Do you believe that's an exceptable answer? That I have to chase a service I pay for to find out if your fixing your issue, is this problem being fixed currently? If so what Is the approximate time frame?Also will my bill reflect the downtime this provider had given me?

  • RookeryEmma Emma Trill (@RookeryEmma) reported from Watford, England

    How ******** have fans made it to an 8pm kick off on boxing day. @SkySports ruining football once again 🤝

  • Theodore00 Theo Fariduddin (@Theodore00) reported from Poplar, England

    @SkyHelpTeam Why my internet is so slow?

  • maryyasmine Mary 🍒 Ben Chilwell simp | لويس 💖 (@maryyasmine) reported from Kensington, England

    @LunaForeverr @JamilaJemstone @SkySports Because we know Sky prefers when people are horrible to each other, textbook Murdoch

  • londonwhispers LittleLondonWhispers 💙 (@londonwhispers) reported from Kensington, England

    I don’t often rant but @skyuk the 9 hrs we’ve wasted with your customer service is a joke. I’ve been a customer of yours from day 1 how on earth do you cancel someone’s broadband & tell them you can’t reinstate it until December 31st #WFH

  • Mark_BarkingFC Mark S (@Mark_BarkingFC) reported from London, England

    @SkyHelpTeam @SkyHelpTeam are there broadband issues in IG11 , very slow and tv saying not connected

  • freshtodeath Fresh To Death (@freshtodeath) reported from Walthamstow, England

    @SkyHelpTeam has your broadband gone down? Can’t get any internet in Walthamstow

  • willow1886 John Williamson (@willow1886) reported from Enfield Lock, England

    @LordDesie …along with no Premier League, no SkySports, no TalkSport, no crap commentators, no crap pundits, and football starting in the 1800’s, not 1992!

  • vfbr2001 Christian (@vfbr2001) reported from Ealing, England

    @SkyHelpTeam Thanks. When I do a test the speed going into the hub is 79MBPS and then the actual speed on an iPad beside the hub is around 55MBPS but drops down to 5 up in the bedroom. The sky q mini box in the bedroom keeps losing its connection too.

  • MincerJeremy Jeremy Mincer (@MincerJeremy) reported from Barnet, England

    @SkySports It’s not bad news

  • RKDasgupta Dr Rohit K Dasgupta (@RKDasgupta) reported from East Ham, England

    @SkyHelpTeam hey is there an issue in the E16 area? No broadband.

  • RetiredChav Danny Flo (@RetiredChav) reported from Croydon, England

    @Declanlyall @gilberto_keteng @SkySports So if someone lunges at you and they are never going to make the corner you are supposed to get out of their way?

  • MartinJSorensen Martin (@MartinJSorensen) reported from Camden Town, England

    @SkyHelpTeam Hi there, I’m at a loss now. I’ve tried everything but still no reliable internet connection. I’d hate to leave bad feedback. Who can help me fix this? There’s no one to call

  • martinjorourke Martin O'Rourke (@martinjorourke) reported from Wandsworth, England

    @SkyHelpTeam hi, is there an outage in SW17?

  • RetiredChav Danny Flo (@RetiredChav) reported from Croydon, England

    @TravisShawuk @SkySports I think you'll find that anyone with a brain can see it was a unfair advantage. heavily worn hards against brand new softs! It didn't matter how much Lewis fought, he could never win.

  • will6310 william benstock (@will6310) reported from East Ham, England

    @SkyHelpTeam HI my sky broadband as dropped connection for over an hour I have restarted it and still the same issue priests in E16 area

  • The_Dark_knght Mikei. Hall (@The_Dark_knght) reported from Kensington, England

    @SkySports we hear Man City’s Mendy in the news but what about Everton‘s Gylfi Sigurdsson why is he never mentioned is it because he’s white?

  • Mostons Paul Moston (@Mostons) reported from Enfield Lock, England

    @SkySports commentators need to be a little less condescending about #watfordfc - they cannot help themselves, dribbling over BIG clubs. Ok we aren’t top half material but please don’t disrespect Premier League teams or players. #respect everyone

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • roofymalx roofymalx (@roofymalx) reported

    @SkyHelpTeam @skyuk - is there a problem with Sky broadband in AB15 9JP? Service drops out every 10mins or so - really frustrating

  • laurajane1510 Laura Jane (@laurajane1510) reported

    @skytv @SkyUK I’m paying for sky go, constant errors. No one getting back to me. Pls contact me asap #typicalskyservice

  • Avesta94 Avestaaaa (@Avesta94) reported

    @SkyHelpTeam Thanks - i have checked and there are no known issues recorded?

  • SSKGOAIND S K (@SSKGOAIND) reported

    @SkyHelpTeam I'll DM shortly. There was no booking ID but I'll provide my username which might help

  • BahreySmago Jake T ⚒️ (@BahreySmago) reported

    @Chalky8hoy @DannyBMiller @SkySports His whole act is being stupid, if people are incapable of seeing that then they are the embarrassments

  • p9will Paul (@p9will) reported

    @SkyUK the worst company I’ve had the mispleasure of dealing with. Stuck abroad&need2make a call2telephone banking. Sky put a spend cap on, so can’t call&blocked my online account so can’t do it myself. Won’t speak2 wife so2weeks2go with £20. They then say ring this number! how?

  • 67keving Kevin Gillett (@67keving) reported

    @SkyHelpTeam I have no satellite signal for 5 days. I’ve booked an engineer visit for Sunday. I believe I can request charges to be suspended?

  • Joel_E_Harris Joel Harris (@Joel_E_Harris) reported

    And I have my first @SkyUK bill in.... and I've still no broadband and no idea of when to expect it. Poor performance all round @SkyUK and @OpenreachHelp.

  • SSKGOAIND S K (@SSKGOAIND) reported

    @SkyHelpTeam #skyvip I have won some tickets to Ascot Racecourse but unable to attend. I can't cancel them via the Cancel link as there's no booking ID provided. Can you help please?#skyvip

  • Ricardolifecoe Ricardo (@Ricardolifecoe) reported

    @SkyHelpTeam Hi my sky TV has lost signal and haven’t been able to get reconnected. Help please?