Sky Outage Report in Shepherds Bush, Greater London, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Shepherds Bush, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Shepherds Bush and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 20: Problems at Sky
Sky is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (62%)
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TV (14%)
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Wi-fi (14%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Shepherds Bush, Greater London, England
The most recent Sky outage reports came from the following cities: London, Croydon, Hackney, Uxbridge, Enfield Town, Waltham Forest, Wembley, Brentford, Southwark, City of London, Newham, Hampstead, Hammersmith, Hounslow and Barnet.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Croydon |
Internet | |
| Hackney |
Wi-fi | |
| Hackney |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Shepherds Bush, England
Latest outage, problems and issue reports in Shepherds Bush and nearby locations:
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Mark S
(@Mark_BarkingFC) reported
from
London, England
@SkyHelpTeam Need more help here William , test says everything is fine , tv box says no connection, tried the reboot no joy
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xxx
(@Fabs11111111) reported
from
Kensington, England
@SkyUK I'm a gold member And still waiting for my refund more then 1 week know and the operators keep on saying its been refunded to my credit . Operators should listen to customer and not do what they won't
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Christian
(@vfbr2001) reported
from
Ealing, England
@SkyHelpTeam Thanks. When I do a test the speed going into the hub is 79MBPS and then the actual speed on an iPad beside the hub is around 55MBPS but drops down to 5 up in the bedroom. The sky q mini box in the bedroom keeps losing its connection too.
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Mark S
(@Mark_BarkingFC) reported
from
London, England
@SkyHelpTeam @SkyHelpTeam are there broadband issues in IG11 , very slow and tv saying not connected
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Emma Trill
(@RookeryEmma) reported
from
Watford, England
How ******** have fans made it to an 8pm kick off on boxing day. @SkySports ruining football once again 🤝
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xxx
(@Fabs11111111) reported
from
Kensington, England
@SkyHelpTeam GooD afternoon Nathan Thank for reaching out to Me Ok so 2 things So the problem was on the 7th of this month my tv and broadband taken And the mobile was not taken on the 7th I gave specic instructions cause last year in Feb I had a very bad accident. Know I'm much better
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John Williamson
(@willow1886) reported
from
Enfield Lock, England
@LordDesie …along with no Premier League, no SkySports, no TalkSport, no crap commentators, no crap pundits, and football starting in the 1800’s, not 1992!
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Ange Gilly
(@angegillis) reported
from
Lambeth, England
@SkyHelpTeam I bought a Google mesh system because my wifi is crap in my house. Google are saying my modem needs to be changed into bridge mode. How does one do that? Can someone help please?
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Rick Joshua 🔴
(@fussballchef) reported
from
Hillingdon, England
Oh @SkySports you are awful. Showing the Leipzig-Wolfsburg match which few people care about on the screen, but not the Hertha-Bayern game. Poor. Very poor.
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Mikei. Hall
(@The_Dark_knght) reported
from
Kensington, England
@SkySports we hear Man City’s Mendy in the news but what about Everton‘s Gylfi Sigurdsson why is he never mentioned is it because he’s white?
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Jeremy Mincer
(@MincerJeremy) reported
from
Barnet, England
@SkySports It’s not bad news
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Babajou
(@RicciCastro) reported
from
Wandsworth, England
@SkyHelpTeam any update on outage in Wandsworth area. Status page says everything is fine & no planned works listed. @SkyUK
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xxx
(@Fabs11111111) reported
from
Kensington, England
@SkyHelpTeam Equals. I complained. Via to me complainIng I clOsed all accounts down And spoke to Sky And said I'm not happy I got to pay only for the sim for a few months then Back to normal price there no reduce nothing still not happY My name is mr fabio. Freemantle
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🐺FinleyTheFloof🐺
(@FinleyTheFloof) reported
from
London, England
@SkyHelpTeam sky WiFi sucks so bad around here rm8 area so slow please fix
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Times 2
(@Chu_Times2) reported
from
Hackney, England
@SkyHelpTeam broadband been down since last night reset, turned off, unplugged and everything still no reconnection.
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Martin O'Rourke
(@martinjorourke) reported
from
Wandsworth, England
@SkyHelpTeam hi, my phone line has been down for 3 weeks, I've tried everything online to fix it but it's still not working, how can I speak to someone?
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Ange Gilly
(@angegillis) reported
from
Lambeth, England
@SkyHelpTeam I connect it straight to the puck with the Ethernet cable and it can’t find a connection. Google support said something in the modem is blocking it and suggested bridge mode or DMZ but you’re saying it won’t support this??
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jitesh*
(@JPA_LFC) reported
from
Hillingdon, England
@SkyHelpTeam any idea why my broadband is down in the Hillingdon area?
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xxx
(@Fabs11111111) reported
from
Kensington, England
@SkyHelpTeam Att Nathan Not working. So every bit oF money is crushal to me If specific instructions are given froM a customer for a date this shoUlD be accepted last month was fine But unfortunately this month was not equals I asked the operative serial times why u never toOk the mon
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Jacqui Lowe
(@jacquilowe) reported
from
London, England
@SkyHelpTeam No B/band since 30th, team say system won’t let them book engineer ‘because it’s an outage’. Know this is resolvable because engineer visited neighbour on 31st - fixed in 5 mins flicking switch on the road.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Guy Clifton Watson
(@guycwatson67) reported
@SkyHelpTeam DAY 9 WITH NO INTERNET OR LANDLINE IN BRISTOL BS9 ... I wonder how the “sky help team” would operate with no broadband? Never mind the myriad of other internet apps and services I have been unable to access FOR 9 DAYS!
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💜 Prince Purple Rain 💜
(@Prince31212016) reported
FFS Sky broadband connection has stopped working again this is now twice in two days it's not on at all I pay over the odds for this service and getting all these problems back @SkyHelpTeam it's disgusting
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Rillo
(@rillo15) reported
@SkySports Poor
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Gujju Gunner
(@GujjuGunner) reported
@Stuart_PhotoAFC Only person who follow SkySports are their stupid, moron & biased football pundits with exception of very few so no wonder who would have voted for such polls.
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Stúärt
(@sandeburger) reported
@SkySports Why o why do you constantly have Alan smith commentating on NLD , he’s crap and so biased.
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Manna Anam
(@Manna_Anam) reported
Yet another morning - starting the day without any reliable internet - having business calls which disconnects every 10 mins...11th Day from when the service was meant to be up. @SkyUK @WeAreOpenreach still no initiative whatsoever
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neil murgatroyd
(@neilmurg) reported
@SkyHelpTeam I have Sky Broadband with Boost, it just failed. There is NO HELP I can access. You promised exceptional service for the extra money I paid. WHERE IS IT? The phone numbers are shut down, there is no way to register a problem. This is very poor customer service
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$ÎMØÑ
(@Simon1499) reported
@JAMESFF9 @SkySports Very bad idea.
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Shane Brehony
(@hosh01) reported
@SkySports How in gods name is Pickford no1 anyhow he’s a terrible keeper , I’d have Pope in there
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Stacy ⚽️🐶
(@StacyD_83) reported
Hi @SkyHelpTeam every day this week I’ve had a call on my landline from a person in a call centre telling me they’re from Sky & that my broadband speed is showing as slow over the last few days & can I give info about my router - is this for real? I’ve hung up twice 🤔