Sky Outage Report in Shepherds Bush, Greater London, England
No problems detected
If you are having issues, please submit a report below.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Shepherds Bush, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Shepherds Bush and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
-
Internet (51%)
-
TV (27%)
-
Wi-fi (11%)
-
Total Blackout (6%)
-
Phone (2%)
-
E-mail (2%)
Live Outage Map Near Shepherds Bush, Greater London, England
The most recent Sky outage reports came from the following cities: Hackney, London, Harringay, Croydon, Hounslow, Woodford Green, Waltham Forest, City of Westminster, Fulham, City of London, Southwark, Brentford, Stanmore, Ruislip and Newham.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Shepherds Bush, England
Latest outage, problems and issue reports in Shepherds Bush and nearby locations:
-
Charlene
(@Peachey_79) reported
from
Wandsworth, England
@SkyHelpTeam Lines are busy and your message service is rubbish. Seriously your customer service needs a revamp
-
Charlene
(@Peachey_79) reported
from
Wandsworth, England
Bloody hell... 20 minutes of gag fling to get my shitty @SkyUK broadband to work. I swear they have the worst broadband ever @SkyHelpTeam
-
Lynsey
(@Lynseym247) reported
from
City of London, England
@SkyHelpTeam You’ve already sent me this and like I said in my tweet, none of this solves the problem!
-
Sally Greenbrook
(@SallyGreenbrook) reported
from
Southall, England
Numerous calls to our landline (which basically never rings) from someone who claims to be from @SkyUK about our Internet connection but actually wants to gain access to a laptop. You'd think they'd give up but no.
-
Andrew Lott
(@swisstony101) reported
from
Camberwell, England
@SkyHelpTeam once again I cannot access my email from my phone or tablet. It last synced yesterday morning and won't accept my username and password even though I can get in to my messages via laptop. Same issue every few months since you moved to Yahoo. Please sort this out.
-
Cliff Mahoney
(@cliffscab) reported
from
Hillingdon, England
Well done @SkyUK phoned Saturday for assistance because my PC wouldn't log on to your broadband but my iPhone did. To be told it's an 'external fault'. I knew it wouldn't be the case and had no internet over the weekend till I realised what the issue was this morning!
-
GUNMAN OTEH
(@webbolley) reported
from
Croydon, England
@MTKGlobal @Tyronemck @MimouneMohamed1 @SkySports @espn @JamieConlan11 @SkySportsBoxing @IFLTV @EddieHearn Have a laugh mimoune robbed worst decision I’ve ever seen
-
What's done is done! 🇬🇧🏳️🌈🇪🇺
(@Steve1London) reported
from
Islington, England
Missed both bloody goals now what a useless service @skysports given up now - might as well watch Abu Dhabi TV you've obviously left no corner uncut in bringing us this extravaganza - you need to see how @btsportfootball do it they r light years ahead #Championship #BrentfordFC
-
Lloyd Major
(@theotherlmajor) reported
from
Poplar, England
@SkyHelpTeam can’t book an engineer to a flat online. 45 minute wait on the phone and no satellite signal since the 8th February. Absolute joke
-
Ben Davies
(@BenDaviesLabour) reported
from
Ealing, England
@Zander_Lavall @OfficialECFC @Only1Argyle @SkySports Olly Watkins sell on fee. Sit down ya money grabber 😉
-
What's done is done! 🇬🇧🏳️🌈🇪🇺
(@Steve1London) reported
from
Islington, England
@andystock22 @SkySports @btsportfootball @EFL @SkyUK Ah ok thanks for that but I can't believe how bad it is - I've got an eye condition and rely on replays to see what happened - dreadful
-
Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@SkyHelpTeam if you want bad customer service then get in touch with sky @SkyUK
-
What's done is done! 🇬🇧🏳️🌈🇪🇺
(@Steve1London) reported
from
Islington, England
@SkySports what is going on with your red button games - watching #BrentfordvLeeds it's like a dodgy streaming service - 1 wobbly camera at head height, no zoom shots or alternative angles not even replays on goals; you can't rewind either - crap #skysports watch @btsportfootball
-
What's done is done! 🇬🇧🏳️🌈🇪🇺
(@Steve1London) reported
from
Islington, England
Missed both bloody goals now what a useless service @skysports
-
Steven West London
(@stevenwest1980) reported
from
Kensington, England
@SkyHelpTeam Hello I want to make a complaint about my bill , I’m paying £77 per month and I don’t even have all the channels , I’m tired of being scammed by you’re company .
-
fifi ahmed
(@fifiahmed1) reported
from
Islington, England
@SkyHelpTeam I had informed sky in advance regarding scaffolding when booking the visit which was a week ago. They should been informed and came with a solution. I wasted a whole day which I had to take off from work
-
James
(@Itsjimbosaki) reported
from
Hillingdon, England
@SkyUK can you please remove my details from.your database. I do not appreciate the 4 or 5 calls per day from 08007613362 trying to get me back... I left for a reason!! I may report to Ofcom!! Appalling customer service as always #nuisance #nuisancecallers
-
Charlene
(@Peachey_79) reported
from
Wandsworth, England
@SkyHelpTeam Yes I do this several times a day when the connection drops. I don’t understand how this will fix the daily issue I have 🤯🙄
-
Peter Clark
(@finchleyflyer) reported
from
Barnet, England
@SkySports Your teleprinter is SHIT! Goals about 20 minutes after the event, half time scores just appearing!
-
Satty Lola
(@Satty7) reported
from
Wandsworth, England
@SkyHelpTeam Enter, but you will never win!!
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
Dennis Austin-Visser
(@lupos0_1) reported
Really poor service @SkyHelpTeam - no response and when I phone the message has no information before just ending the call. Of course I can’t speak to a person. Am I entitled to cancel @MoneySavingExp
-
Nick
(@Rebel0014) reported
@SkyHelpTeam hi - can you help me with something if I DM you (can't get through on phones)
-
al🐱🌅
(@alohamora____) reported
@MikeOxm44874882 @mrjlockey95 @SkyUK Every company does this. I'm with Virgin and pay 29 a month for 350mbs and 3 WiFi boosters. Also got 3 months free at the start. Customer service isn't great but the speeds are and I couldn't find any other provider with those speeds at that price.
-
Flangegromit
(@SpecAethos) reported
@SkyHelpTeam Well when my contract finishes I will NEVER return to Sky.
-
andy lambert
(@shandyandy4) reported
Not one apology from @SkyUK for the poor service I've received over the last months, yet they're still happy to take my money each month. To top it off, they now put my bill up each month. Are they willing to help after such a poor 6 months. Are they hell. Nobody was interested
-
The Six Bells@Horringer
(@6BellsH0rringer) reported
@SkyUK anyone else having issues with sky DNS servers
-
Craig Macdonald
(@CM19882020) reported
@SkyHelpTeam Yes a broadband engineer came to fit my new fibre box in the house and on doing this he came across a problem which is linked to the outside telephone pole which was wired up last week by a separate engineer
-
Georgina Quaife
(@GeorginaQuaife) reported
@SkyHelpTeam hi, can you elaborate on the Sky Glass issues today? I had to reset my Sky Stream puck and it can't download the update so I keep getting an error. Is this the known issue?
-
Craig Macdonald
(@CM19882020) reported
@SkyHelpTeam Yes but they said it will take time. Sky engineer told me yesterday that its a priority and no less than 24 hours for them to fix it. I took a day off work to get this done yesterday and still not corrected.
-
andy lambert
(@shandyandy4) reported
@SkyHelpTeam Just did that. Not willing to help at all. I'll leave at the end of my contract and go elsewhere. I've been with you 12 years. Clearly loyalty means nothing