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Sky Outage Report in Shepherds Bush, Greater London, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Shepherds Bush, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Shepherds Bush and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Shepherds Bush, Greater London, England 11/26/2025 18:05

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Shepherds Bush, Greater London, England

The most recent Sky outage reports came from the following cities: Islington, London, Southall, Southwark, Newham, Barnet, Hounslow, Croydon, City of Westminster, Waltham Forest, Hampstead, Wembley, Harringay, Hackney and Enfield Town.

Loading map, please wait...
City Problem Type Report Time
United KingdomIslington Internet
United KingdomLondon Internet
United KingdomSouthall Wi-fi
United KingdomLondon E-mail
United KingdomSouthwark Wi-fi
United KingdomNewham Internet

Community Discussion

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Sky Issues Reports Near Shepherds Bush, England

Latest outage, problems and issue reports in Shepherds Bush and nearby locations:

  • gerryn19 GerryC (@gerryn19) reported from Islington, England

    @SkyHelpTeam I live in London N19. I have no reception. A “problem with your satellite signal.” When will I get picture back pls? How am I to be compensated? ty

  • darriekylie Darren (@darriekylie) reported from Enfield Lock, England

    @SkyHelpTeam Pls pls don’t tell me to use your services on the Internet — can someone pls call me to discuss not having internet for over 2wreks and not one piece of correspondence or help from sky WHATSOEVER!.... this is beyond appalling service from a BILLION pound company!!! I am really

  • darriekylie Darren (@darriekylie) reported from Kensington, England

    @SkyHelpTeam so I spoke to someone at broadband who can only tell me there’s an outage in my area 5 days of not being able to work from home is not good they advised to contact Openreach they say speak to u, possible to get any answers on this issue! frustration is setting in.

  • SMcClay29 Stephen McClay (@SMcClay29) reported from Harrow Weald, England

    Obviously @SkyUK ‘s slogan of “believe in better” doesn’t extend to their customer service: after asking to move the date of my installation next week, I expected maybe a couple of weeks’ wait, not October! Oh and I’ll still be charged for it as if it was installed this month?!!

  • goodwinrose Leyla Goodwin-Rose (@goodwinrose) reported from Bromley, England

    @SkyHelpTeam what are we supposed to do if we have an issue before 8.30am. My husband has to start work at 7am and he can’t get logged in as we can not get an internet service . Since we joined Sky broadband we have had nothing but issues and it’s so frustrating .

  • darriekylie Darren (@darriekylie) reported from Enfield Lock, England

    @SkyHelpTeam Can we escalate this problem pls - this service issue and customer service issue needs resolving - all it would take is a phone call !!

  • darriekylie Darren (@darriekylie) reported from Kensington, England

    @SkyHelpTeam 5 days is not good without any service at all?

  • BigestPaul Paul McCann (@BigestPaul) reported from Bromley, England

    @SkyHelpTeam You know that was 13 hours ago. I'm a Q customer. I've resolved it by unplugging the Q box left it an hour plugged it back in. So while I appreciate the reply 13 hours is of little help

  • darriekylie Darren (@darriekylie) reported from Enfield Lock, England

    @SkyHelpTeam This is not an engineer problem - pls pls can some one just call and explain to me what is happening ?

  • hornetboy84 john parslow (@hornetboy84) reported from Rickmansworth, England

    @samlomas @RookeryMike Doesn’t help my 84 year old ST holding dad who have sky q access but no access via a computer etc ... Could really do with a code pass that unlocks this for them on sky directly . @SkySports innovate ?

  • sarahMwasHudson Sarah Martin (@sarahMwasHudson) reported from Bromley, England

    @SkyUK want to sign up to your tv and broadband package as I’ve moved was a long standing virgin customer ... but it seems you don’t want new business saying I’m an existing customer (which I’m not) and no response on multiple messages on FB and chat won’t load ...

  • zach_sm4rt Zach Smart (@zach_sm4rt) reported from Spelthorne District, England

    @SkyHelpTeam I've had on & off problems with my sky broadband today currently cannot connect both sky q main & mini box to internet follwed all guides online and cannot call anyone as im not in one of the crictical cats, is there a number or someone I can speak to at sky please?

  • darriekylie Darren (@darriekylie) reported from Kensington, England

    @SkyHelpTeam not one mention of an outage in my area on your feed!!! Frustration is REALLY setting in

  • MikScarlet Mik Scarlet (@MikScarlet) reported from Camden Town, England

    F**king @SkyUK. Phone line is down. Been down for a month. Now without appointment we have an engineer coming around to fix it despite the issue being out if our home & it needing social distancing. Be nice to ring to make an appointment at least. Changing ISP ASAP.

  • niche27 Nick Beckingham (@niche27) reported from Bromley, England

    @SkyHelpTeam hello my broadband has been down since 7am and my app says there’s an outage but I desperately need to work and I have no idea what is going on. Please advise ASAP it’s been 4 hours

  • BigestPaul Paul McCann (@BigestPaul) reported from Bromley, England

    @SkyHelpTeam guys what update was sent out over night. I'm getting This screen does not support HDCP try reconnecting your HDMI cable. Sky appears for a split second then same blue screen

  • jaypayneuk Anfield South ⭐️⭐️⭐️⭐️⭐️⭐️ (@jaypayneuk) reported from Bromley, England

    @SkyHelpTeam hi. I am having broadband problems today and can’t call your service centre as you’re running a reduced help team. How do I contact you and get help?

  • darriekylie Darren (@darriekylie) reported from Enfield Lock, England

    @SkyHelpTeam I am now 9 days into no broadband or home phone - I’ve received one update from SkY 3 days ago - still nothing else - it’s quite appalling service if u ask me - just a message saying you’re working on it would suffice just being left in limbo constantly

  • SamiaBadani Samia Badani 💚 (@SamiaBadani) reported from Kensington, England

    @SkyHelpTeam Thank you. Still you should work on an entertaining message whilst there’s no signal. Went through the 5 steps and checked with other residents. Fault seems to be communal aerial on our so it’s over to @jjcaspell to send us someone

  • darriekylie Darren (@darriekylie) reported from Enfield Lock, England

    @SkyHelpTeam I do t know what else to do? Your telephone team also don’t know anything updates at all .... it’s just awful situation!

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • world_foolish Fools (@world_foolish) reported

    Awful commentating again #WATARS #SuperSunday #SkySports

  • CFC_Cql cal. 💙 (@CFC_Cql) reported

    @AbsoluteChelsea @SkySports Is there any chance he passes the club down to his son?

  • theAEW2 aedubs (@theAEW2) reported

    Really great build up for the arsenal game😐 @SkySports Why talk about a game for 40 minutes that doesn’t start until half 4?? And when you know that the people currently watching couldn’t give a **** about that game Definitely owned by United or something, such a biased media

  • Afcbenzo Afc (@Afcbenzo) reported

    @AfcMoustache @SkySports I got my act together sat down an hour before the game to watch the coverage .... wish I hadn't bothered

  • nufcmad1 mark (@nufcmad1) reported

    @SkySportsNews Piss poor reporting @SkySportsNews don't cover the real facts that many were killed by moronic idiots. Children and families targeted too but what do I expect from skysports!

  • RickTheV1 Rick The-V (@RickTheV1) reported

    @oomrpieoo @Puffingtheherb @SkySports Pretty much. Jorge was flagging early & really should retire now before his record gets uglier. He's a poor wretler, has limited submission threats & diminished cardio. Colby needs to fight Chimaev next to see how he goes against an elite wrestler & harder hitter than Jorge

  • FlyerMatt77 Matt Marcucci (@FlyerMatt77) reported

    @SkySports Yeah, except that's not "exactly" how it went down.

  • fednanen Fednanen (@fednanen) reported

    @zDoodFCB @AbsoluteChelsea @SkySports Lol daddy Roman would never sell us to kroenke

  • HughCarpenter11 Hugh Carpenter (@HughCarpenter11) reported

    @siphillipssport @SkySports Thank ****..that really would be the end

  • SouzaShayne Shayne D'Souza (@SouzaShayne) reported

    @chelseafran @AbsoluteChelsea @SkySports Good or bad ?