Sky Outage Report in Shepherds Bush, Greater London, England
No problems detected
If you are having issues, please submit a report below.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Shepherds Bush, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Shepherds Bush and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
-
Internet (61%)
-
TV (15%)
-
Wi-fi (13%)
-
Total Blackout (6%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Shepherds Bush, Greater London, England
The most recent Sky outage reports came from the following cities: Southwark, London, Brentford, Hackney, Islington, Southall, Newham, Barnet, Hounslow, Croydon, City of Westminster, Waltham Forest, Hampstead, Wembley and Harringay.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Total Blackout | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Shepherds Bush, England
Latest outage, problems and issue reports in Shepherds Bush and nearby locations:
-
alex forsey
(@placesIlove) reported
from
Poplar, England
@SkyUK such a bad service I was told that my transfer from BT would be easy!!! Absolute rubbish it’s been a nightmare so far!!
-
IDRIS FERTOUT
(@IDRISFERTOUT) reported
from
Hammersmith, England
@SkyHelpTeam I have been trying to go through your trouble shooting prompts. Why am I being told it’s my setup when your fully aware there’s a problem at my local telephone exchange. You can inform your customers there’s a problem?
-
IDRIS FERTOUT
(@IDRISFERTOUT) reported
from
Hammersmith, England
@SkyHelpTeam Sky broadband is down . I have been trying to go through your trouble shooting prompts. Which has told me my router setup is the issue, yet you’re fully aware there’s a problem at my local telephone exchange? Can you inform your customers there’s a problem?
-
Noodles
(@Noods1) reported
from
Kensington, England
@SkyHelpTeam I have no broadband since last night! I’ve tried all the troubleshooting! Can anyone help?! SW17
-
alex forsey
(@placesIlove) reported
from
Poplar, England
@SkyHelpTeam Okay well why isn’t there a proper support number I can call because all the numbers try and sell me additional services or tell me to go to your website. Which is an absolute waste of time. That’s why I’m tweeting. You do t have proper support!!
-
alex forsey
(@placesIlove) reported
from
Poplar, England
@SkyHelpTeam I’ve had a terrible support experience and Sky said they would take care of everything and they didn’t do anything apart from take my money and open an account. This is what they call good customer service. I would not recommend anyone opening account with Sky
-
justvickyxox
(@justvickyxox) reported
from
Merton, England
@SkyHelpTeam @SkyUK as the call centre is closed, can anyone confirm that the SW19 area Sky broadband is down for the last 45 minutes please? Thank you in advance.
-
Moozer
(@FrooMoo) reported
from
London, England
@SkyHelpTeam Hi. Any update on Lewisham broadband fault? It's been down for 2 days. I heard it cannot be fixed until 14th. Will you compensate those of us who are expected to work from home?
-
NigelH
(@magical_78) reported
from
Bromley, England
@SkyHelpTeam hi, we’re due to move out later this month but don’t have our new address yet (we’re renting part of a house with sky already) - is there a way we can use our Sky Q box / viewing card there as we don’t want to cancel given we have 21yrs of history. Thanks
-
Chris Whitehead
(@silverthorn2151) reported
from
Walthamstow, England
@SkySports I do wish you'd turn the crowd microphone down. Such a nasty droning sound making it a case of watching with no sound.
-
alex forsey
(@placesIlove) reported
from
Poplar, England
@SkyHelpTeam I need help with my account. Why don’t you have any basic account support?
-
alex forsey
(@placesIlove) reported
from
Poplar, England
@SkyHelpTeam This is so slow!!
-
Hana A 💙
(@hana_ros01) reported
from
Croydon, England
@SkyHelpTeam Hello. My home broadband feels like it’s been super slow for a week. I’m working at home and struggling to get onto video calls which never used to be a problem. How do I find out the issue? The line test says everything is fine, but it’s not
-
Suman Bhuchar
(@SumanBhuchar) reported
from
Wandsworth, England
@SkyHelpTeam is there an outage in tooting? I haven't had any internet this morning so unable to work
-
Moozer
(@FrooMoo) reported
from
London, England
@SkyHelpTeam We pay you for a service and we are not getting it. I don't care if it is you or Openreach. I just want someone to give me back my broadband.
-
alex forsey
(@placesIlove) reported
from
Poplar, England
@SkyHelpTeam your support is bloody awful!
-
Martin
(@MartinJSorensen) reported
from
Camden Town, England
@SkyHelpTeam @SkyUK waving for help from Hampstead London! hello? Our broadband is down down down and sometimes it kicks in for a few brief moments since yesterday. Is there a situation? Got deadlines and it’s getting close to catastrophe here HELP! #skybroadband
-
Rachel
(@OpenMindMH) reported
from
Wandsworth, England
@SkyHelpTeam It says there's no problems in my area on your service update, but I know that multiple neighbours are experiencing the same thing. Can you come back to me when you know a timescale please? Not ideal for home-working!
-
Ian Gallosi
(@IAGallosi) reported
from
Ealing, England
@virginmedia broadband down again. Every month there’s at least one problem. Contract can’t end soon enough. So glad to be going back to @SkyUK . If you’re thinking of going with Virgin Media, stay well away! #useless #workingfromhomefail
-
alex forsey
(@placesIlove) reported
from
Poplar, England
@SkyHelpTeam So when did Sky take over my service please??
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
Eddy James
(@ImproperFooty) reported
@SkyHelpTeam Been customers for 20 yrs but the standard of the offering has fallen so dramatically recently we are leaving at the end of current contract. Sky box & internet are so slow & we have to chase you while paying £100 a month. Not really good enough is it?
-
Mark Dignam
(@MarkDignam_84) reported
@SkySports Arteta be in big trouble more like
-
Mrs Robinson
(@Robbo_English) reported
@KingEckinCow @SkyHelpTeam In North Yorkshire too (Scarborough) and exactly the same happening. Obviously a wider issue.
-
Michael Mabbett
(@Hernebayowl) reported
Anyone else in the Kent area having internet problems with @SkyUK or just me? #sky #kent
-
Moose
(@Mosesstaff) reported
@SkySports ozil at least oozed confidence in arsenal..never so low
-
George Calvo
(@georgecalvo87) reported
@SkyHelpTeam Hi , im trying to access my account to disable shield , but saying my account been cancelled please help
-
Gift Of The Gab Web Design
(@giftofthegabcw) reported
@SkyHelpTeam 20 years I’ve been with you. By open reach have proved twice that there’s no issue. What else do I have to do???????? Even your vulnerable line takes forever!
-
Nick Burns
(@nix4pool) reported
Skysports just gets worse and worse, yellow info bar on bottom of screen, previewing Aus v Ind 2nd test, saying Aus won first test by an innnings?? They won by 8 wks!! Really **** channel going down the pan. #SkySports
-
PaRteY after PaRtey
(@N_Sei_P) reported
@SkySports he hasnt helped himself either , poor selections and poor purchases .. He will be sacked by the time he weaks up. Also Arsenal need a clear out
-
Alex
(@Alexand65101872) reported
@JonnyCleaver20 @SkySports Who the hell do you support?