Sky

Sky Outage Report in Shepherds Bush, Greater London, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Shepherds Bush, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Shepherds Bush and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Shepherds Bush, Greater London, England 12/31/2025 13:45

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Shepherds Bush, Greater London, England

The most recent Sky outage reports came from the following cities: London, Hammersmith, City of London, Harringay, Hackney, Southwark, Hounslow, Watford, Barnet, City of Westminster, Paddington, Croydon, Catford, Waltham Forest and Enfield Town.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon TV
United KingdomHammersmith Internet
United KingdomLondon Internet
United KingdomCity of London Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Shepherds Bush, England

Latest outage, problems and issue reports in Shepherds Bush and nearby locations:

  • faraznaqvi82 Faraz (@faraznaqvi82) reported from Barnet, England

    Thanks to @SkyUK for pausing @SkySports and looking after customers during the lockdown. Great customer service.

  • FeistyFifties23 Anna Fergusson (@FeistyFifties23) reported from Kensington, England

    @SkyHelpTeam I am having problems with my set top box in that it does not have internet connection.

  • The_United_Lion Stephen ☘️🦁🐝 (@The_United_Lion) reported from Hillingdon, England

    @NealNgoddard68 @SkySports Luckily we use it through NowTV do could just cancel it for now

  • colinmcfarlane Colin McFarlane (@colinmcfarlane) reported from Hackney, England

    @btsport Can you please follow the lead of @SkySports & simplify the process to ‘pause’ the sport until @ChampionsLeague & @premierleague are up & running again. If the economy can be paused it should be simple enough to pause this service for customers. Pls update on @Twitter 👍🏽

  • vikthapar Vik Thapar (@vikthapar) reported from Rickmansworth, England

    @SkyUK sent an email over week ago to cancel my sky but no response. Any idea how long do I have to wait and can I cancel my direct debit.

  • jonesyriffic Andy 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇪🇺 (@jonesyriffic) reported from Hounslow, England

    @Scottytotty89 @SkyHelpTeam @skytv @SkyUK Yes. Just sign in using the Disney plus login credentials you set up online.

  • ken_smart Ken Smart (@ken_smart) reported from Bromley, England

    @SkyHelpTeam interested in service quality in BR2 very intermittent.

  • peps133 Peps (@peps133) reported from Tottenham, England

    @SkyUK nowhere if offering a collect+ service as we are all staying at home Please advise how to get box back to you as don’t want to be charged Thanks

  • Bigdai100 Bigdai🍷🍺🚲🏴󠁧󠁢󠁷󠁬󠁳󠁿🤘 (@Bigdai100) reported from Esher, England

    @SkyHelpTeam Looks like a power line problem my end. Back to WiFi to the box

  • VisitPeaks Wendy Boast 🌼🌝🍂🐾 (@VisitPeaks) reported from Enfield Lock, England

    @SkyUK can you help I have 2 holiday cottages with Sky accounts please can you offer a suspension of payments as all my bookings cancelled so no income coming in. Nothing on website to answer this question.

  • AngelSexBomb Helen Warr (@AngelSexBomb) reported from City of London, England

    @SkySports : It is disgraceful that I cannot close down my sky sports channels!!!! Absolutely disgraceful!!!

  • E1shenanigans E1 Shenanigans (@E1shenanigans) reported from Poplar, England

    @SkyHelpTeam In Feb I called your customer service team before my contract was due to expire. They gave me a new deal for the same price and said it would take immediate effect. This hasn’t transpired, so now I’m paying double. Please fix and refund the difference.

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    After initially offering me it for £6 per month, @SkyUK are now charging £16 a month for Sky Cinema. They’ll knock it down to £8 a month if I RENEW my TV contract for a further 18-months. Wow.

  • chrisahamer Christopher A. Hamer (@chrisahamer) reported from Kingston upon Thames, England

    @_alexwalton @SkyHelpTeam Great customer service there, especially as cutting people off during the COVID 19 outbreak seems terribly sensible.

  • danfellows Daniel Fellows (@danfellows) reported from Camberwell, England

    Hey @Ofcom can you please look into the legalities of @btsport still charging anxious customers for a premium service that hasn't existed for 3 weeks due to #COVIDー19 (non-ones fault) @Skysports already voluntarily pausing subscriptions #BT #customersuccess

  • neilbays Neil (@neilbays) reported from London, England

    @SkySports Poor #NHS staff! As if they haven't had to go through enough fear and pain

  • scottherne01 scott (@scottherne01) reported from Hounslow, England

    @SkyUK if someone doesn’t call I will cancel my direct debit. Conking people and making impossible to speak to someone!!

  • Albereit Albert (@Albereit) reported from Walthamstow, England

    So this is how @SkyUK and @virginmedia let key workers down. @SkyUK ignoring all phone calls from those who they call "key workers" and claim to support them. Two days calling them to stop the #cancelation of a contract since @virginmedia unable to make the installation.

  • EricFC_ttv eric is qaranstreaming 🇨🇦🇵🇹🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@EricFC_ttv) reported from Camberwell, England

    @SkySports how about you get the rights for the Belarusian league. We all miss football this would help!!

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Hammersmith, England

    Screw you @SkyUK and your insufferably shit internet connection. Screw. You.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • mitch_2911 Mitch Royster1⃣1⃣ (@mitch_2911) reported

    @FletchExpress @SkyHelpTeam Mines doing the same, recordings on mini box. Iv got a booster and doesnt help dont think thats the issue. Seems a lot of people having this problem!

  • carolinehubbar1 CAROLINE HUBBARD (@carolinehubbar1) reported

    @SkyHelpTeam Hello can you help please my sky mini box doesn't work every time you turn it on the red button just shines it doesn't go green it is very irritating all batteries work could I have a new one please ?

  • nallman1972 NA (@nallman1972) reported

    @SkySports What an idiot

  • karenrob001 Karen Robertson (@karenrob001) reported

    @SkyHelpTeam @Axodest1 Yo the quickest and easiest way to fix sky broadband is to change supplier!! North east of Scotland broadband is so slow today its a joke!!!!! Sky! Get it fixed!!!!!!

  • phillyharvey Phil Harvey (@phillyharvey) reported

    Every few days my internet just crashes for no apparent reason. Tried restarting router and other troubleshooting method and it still happens. This is an absolute joke of a service @SkyHelpTeam

  • tjp70 tjp (@tjp70) reported

    @SkyHelpTeam yet again lost internet. Been total unstable for over 2 weeks now.

  • nickg93 Nicholas (@nickg93) reported

    @SkyHelpTeam My wifi is down in Stratford E15, service says it's fine but other people having the same problem in my building. Any ideas?

  • AldoDelRio78 Aldo (@AldoDelRio78) reported

    @SkySports The poor guy has legs like dry spaghetti.

  • WoodyUK69 Woody - ⚽️ #karankaout #noroomforracism ⚽️ (@WoodyUK69) reported

    @lango1875 The the official Blue's account announced Nisbet transfer I will completely give up ever watching SkySports News forever. And never trust football reporters again as all being saying not going to happen since yesterday.

  • RedSox_expat RedSox_expat (@RedSox_expat) reported

    @SkyHelpTeam @chriscarter03 Stop trying to act like it’s one account problem! This is a systemic problem with Sky providing poor service. Outages almost every night.