Sky Outage Report in Shepherds Bush, Greater London, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Shepherds Bush, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Shepherds Bush and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 18: Problems at Sky
Sky is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Shepherds Bush, Greater London, England
The most recent Sky outage reports came from the following cities: Hackney, Croydon, Newham, Hammersmith, Woodford Green, London, Harringay, Southwark, Islington, Enfield Town, City of London, Hayes, Camden Town, City of Westminster and Worcester Park.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Total Blackout | |
| Croydon |
TV | |
| Newham |
Wi-fi | |
| Hammersmith |
Internet | |
| Hammersmith |
Internet | |
| Croydon |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Shepherds Bush, England
Latest outage, problems and issue reports in Shepherds Bush and nearby locations:
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Andy Gilmore
(@AndyLondon43) reported
from
Barnet, England
@SkyHelpTeam got no signal on my HD+ box. Nothing on input 1 or input 2. Have you an outage?
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COLFESeconomics
(@COLFESeconomics) reported
from
London, England
@SkyHelpTeam No Christmas Eve #StarWars as broadband not working; thanks @SkyHelpTeam
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Michael Berg
(@shoreditche2) reported
from
Hackney, England
@FR14LLL @SkyHelpTeam There’s an outage and appears wide spread !
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Gavin Reece
(@gavinreece62) reported
from
Walthamstow, England
@SkyHelpTeam Just moved to sky from Bt . Never had a problem with BT in over 15 years - now this ! 2 weeks with sky 👎 Really not impressed
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COLFESeconomics
(@COLFESeconomics) reported
from
London, England
@SkyHelpTeam So you don’t live up to your name @SkyHelpTeam! There is nothing you can do? Offer an engineer an hour of overtime? This problem doesn’t seem insurmountable!!!!!!
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Sudhir Kapoor
(@sudhirkapoor82) reported
from
London, England
@SkyHelpTeam What’s the latest? Mines still not working
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wrighty
(@wrightsnake) reported
from
Enfield Lock, England
@SkyHelpTeam @JamesBu21387819 Imagine thinking that you have to go through an entire 24 hours of not having an internet connection before you call it loss of service. This isn't 1995.
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Nick Watts
(@NickW2108) reported
from
West Molesey, England
@SkyHelpTeam having broadband issues and the link to test on your website appears to be broken. Help please!
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Gaishey
(@gaishey) reported
from
London, England
@Rob_Harrison_82 @SkyHelpTeam They can’t say at the moment as their internet is down and unable to get online to fix the problem
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wrighty
(@wrightsnake) reported
from
Enfield Lock, England
@1889_cards @SkyHelpTeam @JamesBu21387819 Imagine being such a bootlicker that you tolerate putting up with substandard service. Oh, and you're using the internet whilst complaining about people not having an internet connection, you mouth-breather.
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David Britten #RenewParty
(@dbritten) reported
from
Wandsworth, England
Awful #CustomerService @SkyUK you managed to cut off my Sky. Engineer attended to update SkyQ,failed due to council regulations, told throw away Q card keep old one(3 months ago).Today viewing card error, as I had not installed new viewing card to Old system.3 days wait new card
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Gerard ward
(@gerarddward) reported
from
Addlestone, England
@SkyHelpTeam It has been down for a few hours in Surrey. Router shows everything is OK but it is not working.... is it still down for most people?
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Gaishey
(@gaishey) reported
from
London, England
@iamtomskinner @SkyHelpTeam They can’t say at the moment as their internet is down and unable to get online to fix the problem
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COLFESeconomics
(@COLFESeconomics) reported
from
London, England
@SkyHelpTeam Why direct me to article about compensation for total loss of service when I’ve said many times it’s an intermittent problem? I need to be able to rely on broadband which I currently can’t.
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Scott Mulligan
(@scott_mulligan_) reported
from
Camberwell, England
@Jimmy_flats @Billy__Piper @SkySports I know he’s rattled because he won’t take my bet. He knows I’m good for it, he’s just talking **** by talking about some weird circle
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Nick Wright
(@nickwright56) reported
from
Walthamstow, England
@SkyHelpTeam hi, BT Sport has just disappeared from my subscription. I just spent 30m to speak to someone in cust service who then transferred me to the Value Team - who aren’t working today! How can I get someone to speak to me about this without having to call and wait again?
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wrighty
(@wrightsnake) reported
from
Enfield Lock, England
@1889_cards @SkyHelpTeam @JamesBu21387819 Imagine being such a bootlicker that you tolerate putting up with crap you'd expect from decades ago. Oh, and you're using the internet whilst complaining about people not having an internet connection, you mouth-breather.
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⚒️🎄 Edgware Baubles 🎄 ⚒️
(@KillerHeels_UK) reported
from
Barnet, England
@1889_cards @SkyHelpTeam @JamesBu21387819 Imagine paying for a service and not getting it....
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Pasha
(@Mr_ISC) reported
from
Wandsworth, England
Dear @SkyHelpTeam I want to speak to someone about my recent switch to broadband. It’s not working nearly as well as you sold but now it seems impossible to speak to someone again. Your ability to have an advisor available for sales and then nothing after is beyond frustrating
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Chrissy Darling
(@chrissydarling) reported
from
Hackney, England
I’ve spent the last couple of hours resetting routers, switching everything on and off and swapping HDMI cables! 30 secs on Twitter and now I know sky broadband is down! Come on @SkyHelpTeam has there been a nuclear strike or something? I’m been driven to gin drinking!
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Adam Russell
(@BlackPlastic) reported
@SkyHelpTeam hi - I’m trying to order some Sky Q remotes but the website shop is offline and the phone number posted there basically tells me to use the website. So... can you help me buy a remote?!
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Izeace
(@Isaac00679067) reported
@Peter_Spenbob @SkySports Why? Why does it bother you players taking the knee in support of black lives? That’s what you need to ask yourself!
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Tony Peacock
(@manuforlife24) reported
@SkySports @Carra23 Well said @Carra23. You are speaking for every MU fan. We don't want him. He hasn't delivered and now Bruno has shown him up by doing the job that he had the opportunity to do when he came back. Just a bad apple that sets a very bad example to the youngsters. Should go now.
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Ollie Stubbs
(@stubbs_ollie) reported
@smiffy2609 @SkySports @Carra23 But it's not an opinion. It's a fact. Your trying to claim pogba is a class player because he won a world Cup. I just named 2 players who are terrible and won a world Cup. Pogba will never be remembered as a world class player for united because he never has been
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Sally Howe🍓🥕🍅🌝
(@SalHowe21) reported
@SkyHelpTeam I have tried all the online help but my issue is now a complaint and I really need a person to own the issue and pick up the phone and speak to me. 6 weeks to switch provider is unacceptable
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Izeace
(@Isaac00679067) reported
@EqualityNoone @Peter_Spenbob @SkySports The UK population is predominantly white. Have you considered that or is it a black problem that white people are homeless? I’m confused to what your point is here, go to any rich area in England, how many black families own houses there? Not many. Opportunities aren’t equal.
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Sally Howe🍓🥕🍅🌝
(@SalHowe21) reported
@SkyHelpTeam placed an order to transfer my broadband to SKY on 11 Oct. Still no broadband. Emailed your CEO yesterday as complete failure to help me and have now been without broadband for 6 weeks. What do I need to do to be treated as a customer?
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Nathan
(@_N47H4N) reported
@MMAandME @virginmedia You need to download the skysports app and login via that mate
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Pi££ed off bloke
(@BlokePeed) reported
@SkySports CARRY ON BOOING UNTIL THIS PATHETIC **** STOPS
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Ben Thompson
(@BThompson1993) reported
@efc1988 @Backtothegeek1 @SkySports Or restrict his ability to enquire as to alternative employers? The issue then becomes the purchase of the player’s contract, and that’s where the clubs negotiate. But the footballer is perfectly within his rights to ask his agent to look for alternatives that may be interested