Sky Outage Report in Shepherds Bush, Greater London, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Shepherds Bush, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Shepherds Bush and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 29: Problems at Sky
Sky is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (15%)
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Wi-fi (14%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Shepherds Bush, Greater London, England
The most recent Sky outage reports came from the following cities: London, Southwark, Hammersmith, Wandsworth, Fulham, Woodford Green, Poplar, Barnet, Greater London, Hackney, Hounslow, Croydon, Harringay, Paddington and Enfield Town.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Southwark |
Wi-fi | |
| Hammersmith |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Shepherds Bush, England
Latest outage, problems and issue reports in Shepherds Bush and nearby locations:
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Henye 💙
(@HenyeFranks) reported
from
Ealing, England
@SkyHelpTeam hi - suddenly when watching tv today the sky q disconnected from our sky wifi and now won’t reconnect. I’ve unplugged and refreshed - but still won’t reconnect to watch Netflix etc. pls help?
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Have you met Harj?
(@AussieHarj) reported
from
Walthamstow, England
@snellcj @SkySports The Hill/Schumacher rivalry was great and no silly tribalism from fans. The decline started with engine revs being capped and then constant money saving measures that made the larger teams entrenched into their current positions. Jordan 1997 would never happen today
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Bethany Cole
(@coleb86) reported
from
Ealing, England
@SkyHelpTeam hi guys, internet in Popes Lane, Ealing has been down since Friday. Having to go without is rather frustrating. I’ve gone through all trouble fixing but no joy. Can you help please??
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N 💙🏳️🌈
(@Nicole_UB3) reported
from
Hillingdon, England
@SkyHelpTeam since I upgraded to fibre my internet is worse in the evenings and weekends. It's caused a massive argument in my family. Can we downgrade it back to when it was working? It's so slow I can't even run a speedtest. Of course the sky app says it's working (it's not).
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Adam Rabinovitch
(@RabinovitchAdam) reported
from
Watford, England
@SkyHelpTeam Why is it so hard to find a number to call for help. I need my WiFi I work from home
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Insatiable-Eray2019
(@ErayM2014) reported
from
Islington, England
@SkyUK hi, I'm trying to reach your customer service number but its saying I've dialled the incorrect number? But I used the same number the other day?
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Mark Thorley 🏴 🇾🇪
(@MarkyT_MUFC) reported
from
Hillingdon, England
@KingRed1989 @SkyHelpTeam @zeninternet Always happens at the worst moments
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Shameema Yousuf
(@Empower2Perform) reported
from
Wandsworth, England
@SkyHelpTeam not very helpful when a customer support individual says “i’ll call you right back” but never does. One of the reasons I’ve left but I do need to get your equipment back so please get someone to contact me please. Even that returns process Sky couldn’t manage. Thanks
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Verity Powell
(@PowellVerity) reported
from
Spelthorne District, England
@SkyHelpTeam had powercut over night and now no signal?
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⭐️Ashby⭐️
(@TellerMarie) reported
from
Bromley, England
So looking up online it appears the @SkyUK / @SkyHelpTeam internet might be down for a few days in Bromley. You really do suck Sky.
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Frankie McCamley
(@Frankie_Mack) reported
from
Camden Town, England
@SkyHelpTeam Hi we have been without internet for nearly one month. Your customer services team keep fobbing us off with call backs that never happen. Utterly appalling service.
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Mark Thorley 🏴 🇾🇪
(@MarkyT_MUFC) reported
from
Hillingdon, England
@KingRed1989 @SkyHelpTeam Go with @zeninternet and have no more problems mate
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Lynn rr71
(@LynnRr71) reported
from
London, England
@SkyHelpTeam any idea how I originate a complaint against sky mobile?
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Frankie McCamley
(@Frankie_Mack) reported
from
Camden Town, England
@SkyUK Hi we have been without internet for nearly one month. Your customer services team keep fobbing us off with call backs that never happen. Utterly appalling service.
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OMZ BK
(@OmzBk) reported
from
Hammersmith, England
Between @ESPNFC & @SkySports pundits . I've heard Martinez is too short but has a great jump but can't jump. His distribution is poor but his left foot is sweet when he distributes . Miss times tackles but he only tackles well . Wtf give the guy some respect
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Sebastian More
(@streekyBBBgetem) reported
from
Hillingdon, England
@SkyHelpTeam lightening caused a power outage, now the power is back we cant connect to the internet. The green light is off. Is it a problem in the area?
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V19💜🏈💛
(@PawelSzpinek) reported
from
East Ham, England
@NFLUK @SkySportsNFL No freaking gamepass then for a Vikings game...@skysports sucks
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Bethany Cole
(@coleb86) reported
from
Ealing, England
@SkyHelpTeam I just can’t access wifi. I’m having to use my mobile data to work. It’s ridiculous. I need you to help in some way.
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🎤Toby Gilles🎤
(@tobygilles) reported
from
Hounslow, England
Has anyone with @virginmedia got the @SkySports red button working? I genuinely think it’s never worked for me and I’ve had Virgin for about 5 years now. I just wanna watch #Watfordfc. I’m paying enough, why do I not get the service?
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Insatiable-Eray2019
(@ErayM2014) reported
from
Islington, England
@SkyHelpTeam hi. I'm having issues accessing my router using the usual method. I have the SR203 and it says my password will be sent unencrypted. Already spoken to an agent and his solution doesn't work! Please help.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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liam
(@liamsimo95) reported
@SkyUK @bt_uk any better service?
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P B
(@nylrem38) reported
@SkyHelpTeam gotta decide now if I want to change my mind ..... Same old story Sky has never changed
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Maxwell
(@iam_brau) reported
Jimmy Floyd Hasselbaink: "The problem is not the number nine, it’s more, it’s several positions. The midfielders are also not scoring goals, they are not providing, they are not creating enough chances. It’s not only the number nine." (@SkySports) Let’s keep lying bro
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Diddley Nubbins
(@ItchyBagpipes) reported
@nigellosmith @SkyUK @SkyHelpTeam Don't know, goodbye?!!! Wow!! Next call should be to their retention team so you can discuss their failure to provide a service as per the contract agreed and why you'll be within your rights to terminate said contract!
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Nigel Smith (the other one).
(@nigellosmith) reported
@ItchyBagpipes @SkyUK @SkyHelpTeam Their diagnostics system is showing no data as to what OpenReach are doing. It just tells them it’s down…the end. One of the calls today “wanted” to end with “don’t know, goodbye”. It didn’t.
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Lorna
(@lorna_AB) reported
@ianhrp @SkyHelpTeam We are in the same boat. Been waiting si ce middle December (sim still not arrived In post either) not sky's fault though, it's the postal strikes and the incompetence of DPD. If they can't cope with the extra parcels they should never have taken them on.
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PAUL ludditt
(@paull2265) reported
@SkyHelpTeam Recordings work on main box with no issues...Just on the mini box on this particular channel and only on this and the previous time slots..... otherwise ok.....
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mistress purdee
(@Purdee) reported
@Apple I have @AppleTV on my sky Q box - the app has updated overnight and now I have subtitles that I can get rid of! It’s v annoying - please help? @SkyHelpTeam
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Mark Westlake
(@Mark996) reported
@SkyHelpTeam So the update is…that there IS no update?! @SkyUK have spoken with @WeAreOpenreach who admitted they’ve not even allocated a team to finish the job they only did half of?! Fills you with huge confidence in the product don’t it?! Meanwhile, we pay for service we don’t have?!
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Alex
(@AlexNFFC) reported
@SkyHelpTeam Can you please give me the best number to call? Getting a bit fed up of this now, been without a service I am paying for since 20th December. have heard nothing from Openreach or Sky since their initial visit