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Sky Outage Report in Shepherds Bush, Greater London, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Shepherds Bush, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Shepherds Bush and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Shepherds Bush, Greater London, England 01/20/2026 21:45

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (51%)

    Internet (51%)

  2. TV (27%)

    TV (27%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (2%)

    Phone (2%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Shepherds Bush, Greater London, England

The most recent Sky outage reports came from the following cities: Hackney, London, Harringay, Croydon, Hounslow, Woodford Green, Waltham Forest, City of Westminster, Fulham, City of London, Southwark, Brentford, Stanmore, Ruislip and Newham.

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City Problem Type Report Time
United KingdomHackney Internet
United KingdomLondon E-mail
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomHarringay Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Shepherds Bush, England

Latest outage, problems and issue reports in Shepherds Bush and nearby locations:

  • Peachey_79 Charlene (@Peachey_79) reported from Wandsworth, England

    @SkyHelpTeam Lines are busy and your message service is rubbish. Seriously your customer service needs a revamp

  • Peachey_79 Charlene (@Peachey_79) reported from Wandsworth, England

    Bloody hell... 20 minutes of gag fling to get my shitty @SkyUK broadband to work. I swear they have the worst broadband ever @SkyHelpTeam

  • Lynseym247 Lynsey (@Lynseym247) reported from City of London, England

    @SkyHelpTeam You’ve already sent me this and like I said in my tweet, none of this solves the problem!

  • SallyGreenbrook Sally Greenbrook (@SallyGreenbrook) reported from Southall, England

    Numerous calls to our landline (which basically never rings) from someone who claims to be from @SkyUK about our Internet connection but actually wants to gain access to a laptop. You'd think they'd give up but no.

  • swisstony101 Andrew Lott (@swisstony101) reported from Camberwell, England

    @SkyHelpTeam once again I cannot access my email from my phone or tablet. It last synced yesterday morning and won't accept my username and password even though I can get in to my messages via laptop. Same issue every few months since you moved to Yahoo. Please sort this out.

  • cliffscab Cliff Mahoney (@cliffscab) reported from Hillingdon, England

    Well done @SkyUK phoned Saturday for assistance because my PC wouldn't log on to your broadband but my iPhone did. To be told it's an 'external fault'. I knew it wouldn't be the case and had no internet over the weekend till I realised what the issue was this morning!

  • webbolley GUNMAN OTEH (@webbolley) reported from Croydon, England

    @MTKGlobal @Tyronemck @MimouneMohamed1 @SkySports @espn @JamieConlan11 @SkySportsBoxing @IFLTV @EddieHearn Have a laugh mimoune robbed worst decision I’ve ever seen

  • Steve1London What's done is done! 🇬🇧🏳️‍🌈🇪🇺 (@Steve1London) reported from Islington, England

    Missed both bloody goals now what a useless service @skysports given up now - might as well watch Abu Dhabi TV you've obviously left no corner uncut in bringing us this extravaganza - you need to see how @btsportfootball do it they r light years ahead #Championship #BrentfordFC

  • theotherlmajor Lloyd Major (@theotherlmajor) reported from Poplar, England

    @SkyHelpTeam can’t book an engineer to a flat online. 45 minute wait on the phone and no satellite signal since the 8th February. Absolute joke

  • BenDaviesLabour Ben Davies (@BenDaviesLabour) reported from Ealing, England

    @Zander_Lavall @OfficialECFC @Only1Argyle @SkySports Olly Watkins sell on fee. Sit down ya money grabber 😉

  • Steve1London What's done is done! 🇬🇧🏳️‍🌈🇪🇺 (@Steve1London) reported from Islington, England

    @andystock22 @SkySports @btsportfootball @EFL @SkyUK Ah ok thanks for that but I can't believe how bad it is - I've got an eye condition and rely on replays to see what happened - dreadful

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @SkyHelpTeam if you want bad customer service then get in touch with sky @SkyUK

  • Steve1London What's done is done! 🇬🇧🏳️‍🌈🇪🇺 (@Steve1London) reported from Islington, England

    @SkySports what is going on with your red button games - watching #BrentfordvLeeds it's like a dodgy streaming service - 1 wobbly camera at head height, no zoom shots or alternative angles not even replays on goals; you can't rewind either - crap #skysports watch @btsportfootball

  • Steve1London What's done is done! 🇬🇧🏳️‍🌈🇪🇺 (@Steve1London) reported from Islington, England

    Missed both bloody goals now what a useless service @skysports

  • stevenwest1980 Steven West London (@stevenwest1980) reported from Kensington, England

    @SkyHelpTeam Hello I want to make a complaint about my bill , I’m paying £77 per month and I don’t even have all the channels , I’m tired of being scammed by you’re company .

  • fifiahmed1 fifi ahmed (@fifiahmed1) reported from Islington, England

    @SkyHelpTeam I had informed sky in advance regarding scaffolding when booking the visit which was a week ago. They should been informed and came with a solution. I wasted a whole day which I had to take off from work

  • Itsjimbosaki James (@Itsjimbosaki) reported from Hillingdon, England

    @SkyUK can you please remove my details from.your database. I do not appreciate the 4 or 5 calls per day from 08007613362 trying to get me back... I left for a reason!! I may report to Ofcom!! Appalling customer service as always #nuisance #nuisancecallers

  • Peachey_79 Charlene (@Peachey_79) reported from Wandsworth, England

    @SkyHelpTeam Yes I do this several times a day when the connection drops. I don’t understand how this will fix the daily issue I have 🤯🙄

  • finchleyflyer Peter Clark (@finchleyflyer) reported from Barnet, England

    @SkySports Your teleprinter is SHIT! Goals about 20 minutes after the event, half time scores just appearing!

  • Satty7 Satty Lola (@Satty7) reported from Wandsworth, England

    @SkyHelpTeam Enter, but you will never win!!

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • lupos0_1 Dennis Austin-Visser (@lupos0_1) reported

    Really poor service @SkyHelpTeam - no response and when I phone the message has no information before just ending the call. Of course I can’t speak to a person. Am I entitled to cancel @MoneySavingExp

  • Rebel0014 Nick (@Rebel0014) reported

    @SkyHelpTeam hi - can you help me with something if I DM you (can't get through on phones)

  • alohamora____ al🐱🌅 (@alohamora____) reported

    @MikeOxm44874882 @mrjlockey95 @SkyUK Every company does this. I'm with Virgin and pay 29 a month for 350mbs and 3 WiFi boosters. Also got 3 months free at the start. Customer service isn't great but the speeds are and I couldn't find any other provider with those speeds at that price.

  • SpecAethos Flangegromit (@SpecAethos) reported

    @SkyHelpTeam Well when my contract finishes I will NEVER return to Sky.

  • shandyandy4 andy lambert (@shandyandy4) reported

    Not one apology from @SkyUK for the poor service I've received over the last months, yet they're still happy to take my money each month. To top it off, they now put my bill up each month. Are they willing to help after such a poor 6 months. Are they hell. Nobody was interested

  • 6BellsH0rringer The Six Bells@Horringer (@6BellsH0rringer) reported

    @SkyUK anyone else having issues with sky DNS servers

  • CM19882020 Craig Macdonald (@CM19882020) reported

    @SkyHelpTeam Yes a broadband engineer came to fit my new fibre box in the house and on doing this he came across a problem which is linked to the outside telephone pole which was wired up last week by a separate engineer

  • GeorginaQuaife Georgina Quaife (@GeorginaQuaife) reported

    @SkyHelpTeam hi, can you elaborate on the Sky Glass issues today? I had to reset my Sky Stream puck and it can't download the update so I keep getting an error. Is this the known issue?

  • CM19882020 Craig Macdonald (@CM19882020) reported

    @SkyHelpTeam Yes but they said it will take time. Sky engineer told me yesterday that its a priority and no less than 24 hours for them to fix it. I took a day off work to get this done yesterday and still not corrected.

  • shandyandy4 andy lambert (@shandyandy4) reported

    @SkyHelpTeam Just did that. Not willing to help at all. I'll leave at the end of my contract and go elsewhere. I've been with you 12 years. Clearly loyalty means nothing