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Sky Outage Report in Shepherds Bush, Greater London, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Shepherds Bush, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Shepherds Bush and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Shepherds Bush, Greater London, England 12/23/2025 23:50

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Shepherds Bush, Greater London, England

The most recent Sky outage reports came from the following cities: Croydon, Greater London, London, City of Westminster, Islington, Hackney, Paddington, Blackheath, Hammersmith, Southwark, Enfield Town, Hounslow, Wembley, Brentford and Chingford.

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City Problem Type Report Time
United KingdomCroydon Internet
United KingdomGreater London Internet
United KingdomLondon TV
United KingdomCity of Westminster Internet
United KingdomLondon Internet
United KingdomIslington Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Shepherds Bush, England

Latest outage, problems and issue reports in Shepherds Bush and nearby locations:

  • WorthyRW Rob Worthington (@WorthyRW) reported from Epsom and Ewell District, England

    @jackdavy24 @SkyHelpTeam I have the same problem. Some help would be very welcome @SkyHelpTeam

  • yairspitzer Yair Spitzer (@yairspitzer) reported from Barnet, England

    @SkySports what have you done to the #skysports app? Completely ruined what was a great app. Too slow, terrible user interface and difficult to navigate. What a poor customer experience. I am sure you can do better than that !! If you can’t - DM me ... can help make it better!

  • SamRBean Sam Bean (@SamRBean) reported from Merton, England

    @SkyHelpTeam The last 3 days or so I have had such rubbish connection with Sky broadband. Sky Q loses connection (wired), Xbox doesn’t connect (wired), and phones don’t do anything when using WiFi. Download and upload speeds are all over the place. Help?

  • SimonPrindy Simon (@SimonPrindy) reported from Richmond, England

    @SkyUK please don’t send me offers for LFCTV as I am mor likely to cancel my subscription instead of taking up this offer!

  • JulieMelvinator Julie (@JulieMelvinator) reported from Walthamstow, England

    @SkyHelpTeam Can’t get my broadband to link to the telly. Have got a new hub and set it up fine first of all, now it’s not linked and it won’t link help please. Since the new hub can’t even use my printer 😫

  • BashWords Basheer Khan (@BashWords) reported from Wandsworth, England

    Imagine the outcry if someone made a sob story about a poor little German girl in occupied France during WWII. Well that’s exactly what @SkyUK has done with @TheSecretGarden and Partition. The opening scenes are a literal whitewash 😡

  • phiebramley sophie b (@phiebramley) reported from London, England

    @StewartTaylor92 @SkyHelpTeam My down load speed is at 0

  • hayleykenny Hayley Kenny (@hayleykenny) reported from Lambeth, England

    @OpenreachHelp hi I reported a problem on Monday lunchtime - we have no internet connection and it’s an external issue according to @SkyHelpTeam - when will someone arrive? I work from home and haven’t been able to do so for FIVE DAYS

  • dan42388767 D_mords (@dan42388767) reported from Islington, England

    @SkySports @England Not on your nelly!! Been awful the last few months... Great keeper on his day but form/confidence has taken a battering as of late.

  • Showerman_Iwan7 Iwaniooo (@Showerman_Iwan7) reported from Southall, England

    @SkySports Get ******** over it...contact sport anything is bound to happen

  • SianRilstone Siân Rilstone (@SianRilstone) reported from Wandsworth, England

    My @SkyUk broadband dropped out for several minutes three times during my #NHS virtual clinic today. Do you know what’s more difficult than doing a virtual clinic without internet? Complaining or getting help from @SkyHelpTeam (1/2)

  • phiebramley sophie b (@phiebramley) reported from London, England

    @SkyHelpTeam really getting fed up with your crappy internet. Signal strength excellent download speed poor all other devices disconnected from the internet but can’t watch a film I bought from you on the sky store via my @NOWTV box. Gonna have to change broadband providers

  • TheSpainTrain TheSpainTrain (@TheSpainTrain) reported from Lambeth, England

    What ******** is this new @SkySports app all about? How do I get the old one back?

  • sweelee1 sweelee (@sweelee1) reported from Bromley, England

    @SkyHelpTeam internet not working but was fine this morning. Is there something going locally?

  • GokhanVardar1 Gokhan Vardar (@GokhanVardar1) reported from Kingston upon Thames, England

    Can @SkyUK @SKYbroadbandPH @SkyNews can reinstate my landline and broadband. Don’t have both services for awhile and can’t get any help.

  • brookejfowler82 Brooke (@brookejfowler82) reported from Loughton, England

    @SkyUK i am disgusted at the service i have received. Spent 4 hours on phone 2day. Both myself & husband are both keyworkers with 2 small children. Left with no tv at all!! Been told by manager we won't have an engineer until 3rd Dec!!!

  • KillerHeels_UK ⚒️🎄 Edgware Baubles 🎄 ⚒️ (@KillerHeels_UK) reported from Barnet, England

    It's So-Fal you idiot commentator! Not soo as in poo. @SkySports

  • JulieMelvinator Julie (@JulieMelvinator) reported from Walthamstow, England

    @SkyHelpTeam I need help please. My printer won’t work since getting a new router. It says filtering FAIL how do I resolve this please it’s driving me nuts! @sky @HPDeskjet_

  • phil_cullum Phil (@phil_cullum) reported from Eltham, England

    Who designed the new @SkySports app, absolutely useless, slow , cumbersome, hard to navigate. Bring back the old one.

  • phiebramley sophie b (@phiebramley) reported from London, England

    @SkyHelpTeam need help with the download speed of my internet

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • LeLouvre LeLouvre (@LeLouvre) reported

    As has been reported by several journalists and Skysports News #LCFC have rejected a 2nd bid from #NUFC for Maddison. Apparently the richest people on the planet are also geet prudent and never ever pay market value for a player.

  • Anniee_Richards Annie Richards (@Anniee_Richards) reported

    @SkyUK don't know why I keep paying what I do to constantly have Internet issues as soon as midnight hits 🙃

  • tommysfyne tommy (@tommysfyne) reported

    @SkyHelpTeam Poorest customer service operation of any company we have had to deal with! A month from hell with engineers not completing work Engineers not turning up Appointments changed on the day without notice Call centre staff not calling back closing open complaints 👎

  • EPLIndex EPL Index (@EPLIndex) reported

    @CFCAaron__ @SkySports What a stupid tweet.

  • PetMum Lorraine Bone (@PetMum) reported

    @ParamountPlusUK @SkyHelpTeam Hi, downloading La Brea and two episodes are missing, season 1, ep2 and ep10. Also, problems downloading Paramount films, scenes missing. Please advise, thanks.

  • aborisdrone Mr Potato Head™ (@aborisdrone) reported

    @SkySports What are the PGA scared of, are they scared that the monopoly they hold over golfers will be broken and that the golfers will now have a choice of who they want to play for

  • smnthlrn13 Samantha (@smnthlrn13) reported

    @SkyHelpTeam just had an email re late payment and threat to a debt agency. Moment previous warning of additional charges on the bill I pay by direct debit so unclear why this hasn’t been paid automatically I returned the equipment Please help!

  • LaverdaJota180 Reeds Wood (@LaverdaJota180) reported

    No phone/broadband connection for 12 days. Fix promised 8 days ago by @NOWTV. No mobile signal in area. Vulnerable person and emergency service worker living here. NOT GOOD ENOUGH. #nowtv #poorservice #sky @SkyUK

  • FraserR39348879 CMWilletts (@FraserR39348879) reported

    @SkyHelpTeam Morning. We have had no broadband since yesterday 11am ish. That includes neighbours with SKY and BT. Can you confirm problem, advise please. B97 6RH

  • miamylward96 mi (@miamylward96) reported

    @SkyHelpTeam Yeah it’s saying on the app it’s not a local outage just us, been down since early afternoon, tried restarting and everything is plugged in correctly, just the green power and WiFi buttons showing other 2 lights are a very dim green/off Thanks