Sky Outage Report in Shepherds Bush, Greater London, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Shepherds Bush, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Shepherds Bush and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 03: Problems at Sky
Sky is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (15%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Shepherds Bush, Greater London, England
The most recent Sky outage reports came from the following cities: London, City of London, Hackney, Chingford, Southwark, Croydon, Hounslow, City of Westminster, Enfield Town, Hammersmith, Newham, Harrow, Harringay, Wembley and Brentford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| City of London |
Internet | |
| Hackney |
Internet | |
| Hackney |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Shepherds Bush, England
Latest outage, problems and issue reports in Shepherds Bush and nearby locations:
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𝐀𝐅𝐂 𝐋𝐔𝐊𝐄
(@gooner1980luke) reported
from
Spelthorne District, England
@SkyKaveh @skysports_sheth you two talk more bullshit than anyone!!! How you get the airtime on @SkySports I’ll never know. Make it up as you go along.
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Hayden📸
(@hpsescapades) reported
from
Wandsworth, England
Anyone else around #Northcoteroad having @SkyUK @SkyHelpTeam #broadband issues?
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It's Jonathan
(@DontCallMeJon) reported
from
London, England
@SkyHelpTeam No. He just said “until the problem is fixed we can’t install Sky Q”. 🙄
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Lisa Jenkins
(@lisaannejenkins) reported
from
Hackney, England
@SkyHelpTeam Yesterday.....seems there are issues all over the place and no one seems to be able to do anything.....if neither the Engineers could fix it....must a problem with the entire system....
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Mehul
(@MSKhanderia) reported
from
City of London, England
@SkyUK if you’re having issues providing VPN can you at least put it on your calls that you’re aware, or set expectations - many can’t gain access to work this is pathetic. #skyvpn #skywifi #skybroadband time to switch I think.. @SkyHelpTeam
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Eduardo Varpola
(@EduardoVarpola) reported
from
London, England
Hi guys! @SkyHelpTeam I’m having massive issues to make a connection with my server’s work, it say something about a “unsuccessful domain name resolution” please fix this ASAP, we need to work! Thanks 🙏!
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Joseph
(@jsphcrft) reported
from
Islington, England
@SkyUK Help, our wifi has been intermittent since Friday afternoon, what’s happening in the N4 area?
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Ssb316
(@ssb316) reported
from
London, England
@SkyHelpTeam Please help with an issue for my Uncle. He’s reliant on Video Calls to Doctors after Chemo due to Covid. He has been informed to wait till next week. SkyQ box showing Orange light, Cables replaced, device restarted. I’ll follow up with a call tomorrow morning.
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Lisa Jenkins
(@lisaannejenkins) reported
from
Hackney, England
@SkyUK Internet down yet again......including my landline. That's the 4th time as many months 😬
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MrJohnSeager
(@MrJohnSeager) reported
from
Croydon, England
Just seen the details for #skysports and their UK #bundesliga deal - let’s just say it’s a bad one - no 2.30 games due to 3pm uk blanket ban - no 2.Bundesliga games apart from playoffs - no mention of highlights - I have to switch to sky sports something I said I will never do
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Lisa Jenkins
(@lisaannejenkins) reported
from
Hackney, England
@SkyHelpTeam Nope....Open Reach just told me 'an on going problem. We are working on it' Not great to be honest...
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Heath
(@treepassionista) reported
from
West Molesey, England
Rubbish set up service from @skyuk. Promised smooth transition on Thursday -anything but! No WiFi - hopeless when working from home- Sky TV not working. No engineer available til next week.. not impressed.
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JEFFREY OSEI-TUTU🇬🇭
(@Drjot) reported
from
London, England
@SkyHelpTeam Absolutely terrible service from @SkyUK @SkyHelpTeam time for change
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Imogen Powell-Shaw
(@imogenpowell) reported
from
Wandsworth, England
@OpenreachHelp Thanks for coming back to me. Yes, it’s a ‘mare. I spoke to provider this morn and they didn’t mention escalation. @SkyUK can you help please?
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Lisa Jenkins
(@lisaannejenkins) reported
from
Hackney, England
So my Sky Internet has been down for 6 days @SkyUK Sky Engineer could not fix it. BT Open Reach Engineer could not fix it. An ongoing problem they said. So just ongoing is it going to be? How am I supposed to work with no Internet? #skyinternetdown
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Hayden📸
(@hpsescapades) reported
from
Wandsworth, England
Anyone else around #Northcote road having @SkyUK #broadband issues?
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Hayden📸
(@hpsescapades) reported
from
Wandsworth, England
Hi, @SkyHelpTeam I am having #broadband issues. The connection keeps dropping. Are there any known issues in SW11 1NG area? If not, there is one!
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Matt James
(@MattJamesPHIN) reported
from
Epsom and Ewell District, England
That @lionsofficial tour was dire. Awful rugby, awful refereeing, just 3 games of scrap. Not much for either side to be proud of. Currently resenting the extortionate @SkySports fees. Well done @WillGreenwood and colleagues for trying to make it sound interesting. Wasn't though.
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Joseph
(@jsphcrft) reported
from
Islington, England
@SkyHelpTeam Help, our home wifi has been intermittent since Friday afternoon, what’s happening in the N4 area?
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Watching2
(@Bear1929) reported
from
Barnet, England
@SkyHelpTeam any reason why mobile data is not working and my brand new modem connects to devices but not TV and if I dont send old box back you’ll charge me? Yet I’m paying for services doubly
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Deltzzbrah
(@j46ked) reported
@SkyHelpTeam New - I currently view sky sports via NOW TV but iv just cancelled it - lookin for a better deal including broadband. I’m with BT but will cancel that - can you offer me sky sports, sky broadband & Netflix?? Let me know
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Dave fae The Renton
(@DaveTheWiserTim) reported
@SkySports would somebody tell craigan to shut ******** up!! Talking utter shite! That was a red card all day long!! Most annoying C U nxt Tuesday to ever commentate on football!
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Jamie1888f 🏴🇮🇪
(@Jamie1888F) reported
@SkyHelpTeam is there a problem with catch up TV? Not able to download some programme just comes up failed this has been happening since Thursday had to wait 24 hours with some items also tried resetting box but some channels are still the same.
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Dave Williams
(@Dave49a) reported
@SkyUK is it standard practice for your customer service staff to inform customers during a online call that they will be back in 15mins. Seems strange approach
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gsteroni__
(@gsteroni) reported
@SkySportsF1 No thank you, sorry his team has cheated 2 times now. Never forget that and SkySports shouldn't try and change that
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Grumpy Old Ponty Boy
(@LeighPontypridd) reported
Turning off @skysports. Bad taste to pretend the ‘dust has settled’ on the biggest sporting error in history.
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john ham
(@johnham56157755) reported
@SkyHelpTeam I have just reduced my data package any idea why phone isn't using any data is my phone set up incorrectly it doesn't seem to work is it due to poor reception
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Holly
(@_hollykeyes) reported
@SkyHelpTeam Are there currently issues with downloading catch up content from Channel 4? Our box didn't record Taskmaster on Thursday Eve & when trying to download now it keeps failing. Everything else is working fine.
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ginny young
(@horseygin) reported
@SkyHelpTeam They have tested the line and found “ no problems” ? So why do speedtests from several different apps find the download is often under 3 mbps ? And my mobile relues on wifi call and is also forever dropping calls after seconds- or not connecting at all?
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Steven Kentish
(@SKentish_PwC) reported
@SkyHelpTeam Could they also fix the ongoing issue with Paramount+ downloaded films which just jump to the credits after 15 mins…tried to watch Le Mans. Saw first 10 mins then the conclusion of the film and end credits popped up…