Sky Outage Report in Shepherds Bush, Greater London, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Shepherds Bush, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Shepherds Bush and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 02: Problems at Sky
Sky is having issues since 07:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (15%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Shepherds Bush, Greater London, England
The most recent Sky outage reports came from the following cities: Hackney, London, Hounslow, City of Westminster, Enfield Town, Hammersmith, Newham, City of London, Southwark, Harrow, Harringay, Croydon, Wembley, Brentford and Wandsworth.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| Croydon |
Total Blackout | |
| Hackney |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Shepherds Bush, England
Latest outage, problems and issue reports in Shepherds Bush and nearby locations:
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BSmith
(@BrendaSmiffy) reported
from
Eltham, England
Why is @SkyHelpTeam Broadband so poor. Every night there is a problem. Dont even bother with WiFi but can’t access Netflix and when I can it buffers. Costs a bomb too. Pony. Need a change.
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Jeremy Harrod
(@JezzaH99) reported
from
Harrow Weald, England
@rajeevdatta @bradyboyqpr @SkySports @skytv So cancel your subscription. Simples.
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Dean
(@Dean84121152) reported
from
London, England
@SkySports @GeoffShreeves The deflection was so bad even if that player wasn’t there De Gea wouldn’t have got there . So I think the goal should stand .
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Matt Angelo
(@matt_angelo_84) reported
from
Bromley, England
@SkyHelpTeam Internet down again! Asking to book an engineer through mysky app again but think it’s time to cancel and move to @virginmedia This is the 3rd Engineer visit this year #poorservice
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Lee Brady
(@bradylady1986) reported
from
Merton, England
@SkyUK what rubbish. Attempting to cancel my subscription after years of poor TV signal and get the recorded message ‘we’re closed. Please call back between 8:30am and 8:00pm’... note that the time for this was at 7:50pm.
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Thomas Hartley
(@therealowlstom) reported
from
Moor Park, England
@SkyHelpTeam can I please ask why Liar series 2 which started last night is not even available to watch via Sky Go, never mind download which I'd like to do. Whereas all of series 1 is available. Doesn't seem right to me. Thank you.
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Nickle Arse
(@Brunts1980) reported
from
Lambeth, England
Was just about to leave @SkyUK as the broadband was too slow. They upgraded me to superfast broadband which should have been done by today and they have now advised that it will be another week. Great way to treat your customers #angry #skybroadband
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john parslow
(@hornetboy84) reported
from
Brentford, England
@RobGooders @jffcpfc @SkySports I’ve seen it from all Angles . No heads actually clashed - he leant in and pushed his chest at him. Zaha pushes him in the face so that should a red ... but I agree just let it go as caps was stupid and was baiting him. Meanwhile - elbow in face on Kabasele ....
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tony pickering (Roy)
(@tonysacting) reported
from
Camberwell, England
@virginmedia Interesting when you get disconnected the moment you tell the agent the deal to stay with you as a loyal customer is way higher then new customers and £20 a month more than @SkyUK Especially when your charging me per minute to call you as you never fixed my landline
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Kim Ormsby
(@KimOrmsby3) reported
from
Rickmansworth, England
Our Internet has been down for almost 24 hours, can’t get through to Sky @SkyUK #frustrating
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Josh 🏴
(@JoshhhUTC) reported
from
Bromley, England
@SkyUK your WiFi is terrible.
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Dave
(@rundaverun93) reported
from
Wandsworth, England
*******. @SkySports should be ashamed showing Porn before the 9pm watershed.
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Charlie Tebbs 🙋♂️
(@Chazacox) reported
from
Barnet, England
@JosiePosie2 @SkyHelpTeam We have @SkyUK and our broadband is shocking too! Endless phone calls and visits resulted in nothing. Awful.
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Kim Ormsby
(@KimOrmsby3) reported
from
Rickmansworth, England
@SkyHelpTeam It came back on but he gone down again!
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Ryan Heatly
(@RyanHeatly) reported
from
City of London, England
@lee4ord @btsport @SkySports Not a bad shout
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Rajeev Datta
(@rajeevdatta) reported
from
Brentford, England
@JezzaH99 @bradyboyqpr @SkySports @skytv That’s not what Sky would want to do. They live & die by their subscriber figures.Seeing loads of folk cancel & run the risk of losing them to others wouldn’t be commercially smart.They’re best off acknowledging current situation & then making gesture to the current subscribers.
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Emma_L
(@Emma_L12) reported
from
Kingston upon Thames, England
@SkyUK I’m a bit disappointed, I was waiting for a call back the other day and it never happened. Arranged an engineer as a last resort when I really want to leave completely, but got taught into it. Was promised they would look into a better date/shorter time, didn’t hear back.
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Manesh Komal
(@komal_manesh) reported
from
Hillingdon, England
@SkyHelpTeam Your customer care team are the worse you guys are really good at misleading customers well done sky
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Blueman
(@yas_balotelli45) reported
from
Walthamstow, England
@Taylan_Gul @SkySportsPL @SkySports Rt it’s stupid what he did by saying I don’t want to say it but then proceeds to say it 😭 but ngl being here 6 months at the club his fitness should be way better and technique physicality and skill wise he’s ready for the prem which is what’s so disappointing about him
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BSmith
(@BrendaSmiffy) reported
from
Poplar, England
@sternejohn @SkyHelpTeam Been thinking about upgrading the telly due to the poor picture but realised it’s the broadband.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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dean wadforth
(@waddy1980) reported
@SkyHelpTeam Is they a problem downloading stuff on sky q box ? Has mine keeps failing and my internet is all ok ?
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Clare Harvey
(@gingerclare74) reported
@SkyHelpTeam Sky email through yahoo has been terrible this last week, emails not loading, if and when they do there is no content. It is not my sky broadband, I WFH and all my work systems and emails work fine, but sky email this last week has been awful
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James Wilby
(@jamezwilby) reported
@SkyHelpTeam @skyuk Disappointed you claim your Best Black Friday deals ever yet you won’t let me a customer of 16 years upgrade my broadband for less or least the same as price offered a new customer! No thanks for loyalty it seems :( I don’t feel like a #skyvip
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Oliver Badcock
(@OBadcock) reported
@SkyUK home broadband STILL dropping in and out despite 2x open reach visits. Can someone help pls!? Loss of service not good & keep getting told everything is ok!
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Nav
(@nav6370) reported
@SkyHelpTeam Raised a complaint Friday- all I have to say is skyhave till Monday - no card on Monday I walk away and sky can shove their sky q / broadband where the sun doesn’t shine - and will never have me as a customer.
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rdddddd
(@rdearns6) reported
@ValeKunDo @ITV @ITVX Trust me I missed Messis goal because of the lag & I got a iPhone 13 with 5G? I never have this problem when I watch Bt Sport or skysports it’s ridiculous
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Elisha Steeden
(@Elisha__Jayne) reported
@SkyHelpTeam @waddy1980 Is there an outage in Blackpool? We haven't had any Internet for 3 hours!!!!
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Simon Glover
(@NIKNAK0809) reported
@SkyHelpTeam Hi please help,I've been a sky customer for over 21 years unfortunately I have had to cancel my broadband as your prices are no longer competitive is there anything you can do before I accept another black Friday offer from one of your competitors?
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Emma Bushell
(@e4everything) reported
@SkyHelpTeam Hi, we're in SE8 London and we've had no internet since yesterday lunchtime. Can you please let me know what the problem is and how long it will take to fix? The app says there's a local issue #skyoutage
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Philip Hart
(@PhilsyDJ1983) reported
@SkySports Melissa reddy - worst signing since Thomas brolin