Sky Outage Report in Shepherds Bush, Greater London, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Shepherds Bush, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Shepherds Bush and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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Phone (2%)
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E-mail (2%)
Live Outage Map Near Shepherds Bush, Greater London, England
The most recent Sky outage reports came from the following cities: Woodford Green, London, City of Westminster, Croydon, Fulham, City of London, Southwark, Harringay, Brentford, Stanmore, Hackney, Ruislip, Newham, Hammersmith and Islington.
| City | Problem Type | Report Time |
|---|---|---|
 Woodford Green |
Wi-fi | |
| London |
Internet | |
| City of Westminster |
Internet | |
| City of Westminster |
Internet | |
| Croydon |
TV | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Sky Issues Reports Near Shepherds Bush, England
Latest outage, problems and issue reports in Shepherds Bush and nearby locations:
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Jill Pay
(@belugajill) reported
from
Camden Town, England
@SkyHelpTeam No I've tried that and it doesn't work. I want to speak to a real person, as is my right as a long term paying customer.
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Your Favourite Libra
(@ToniiiiMooree) reported
from
Hackney, England
Has anyone face a bill increase & poor customer service from @SkyHelpTeam during this period. I’m aware I’m owed more than £300 pounds due to the poor broadband service since 2018/19
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Wendy Boast 🌼🌝🍂🐾
(@VisitPeaks) reported
from
Enfield Lock, England
@SkyHelpTeam disappointed to see Im still paying full monthly fees despite no one in the holiday cottages due to lock down. Please help reduce my bills (x2)
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Keiran Betteley
(@kbetteley) reported
from
London, England
@Elpifco3 @coleddievickers @bluesam33 @SkySports Surely makes more sense for us to accept that no one could have foreseen this and just cancel the season out of respect for the thousands who died. Terrible shame for the red lot from across the park but you win some, you lose some... couldn’t happen to s nicer bunch...
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Joshua Milton
(@miltipello) reported
from
Walthamstow, England
@SkyHelpTeam broadband service recently has been terrible, but really stepped it up today. Connection lasting no longer than 10 minutes meaning I can't work, or do much else with your services. I try to run the tests, but predictably they don't work either. Utterly useless.
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Nick Spero
(@nickspero) reported
from
Barnet, England
@SkyHelpTeam been utterly left in the lurch by Sky despite having been a customer for >20 years (& a VIP whatever that means).
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Chris Boud
(@Boudie83) reported
from
Tottenham, England
@SkyHelpTeam Hi sky. Could you help me with this error issue. Get it on laptop, mobile and on sky go app. Thanks
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Ashley James
(@ashleyljames) reported
from
Wandsworth, England
@citythameslink1 @SkyUK I want to cancel my movies subscription but I won't let me do it online. Says I need to call!
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Joshua Milton
(@miltipello) reported
from
Walthamstow, England
@SkyHelpTeam If you read my tweet you'll see that I've tried running tests, but they're not working. Just palming me off to a website that doesn't work / I can't reach doesn't help.
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
@SkyHelpTeam When I go to the link and do all what it says and it asks if it works, which it doesn’t , it just takes me to a blank page so there is no further help
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Karis™ Kubili
(@thekarisgeorge) reported
from
Poplar, England
@SkyHelpTeam hey guys. TV service hasn't worked for all of lockdown. Cant call and to be honest wanted to cancel as it's a cost I can live without right now. No way to cancel however (no call centres open and no self serve). Advise me on how to cancel this (I'm out of contract)
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Joshua Milton
(@miltipello) reported
from
Walthamstow, England
@SkyHelpTeam I'd love to, but your app isn't letting me sign in to complete the test.
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Ellie ..†
(@elxliee) reported
from
Kingston upon Thames, England
@SkyHelpTeam hi my broadband is down at Kt12sa, is there any issues as I’m working from home and cant get back online
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
@JayHayon66 @SkyHelpTeam It’s ridiculous I pay over £100 a month and when there’s issues I’m not allowed to call cause I’m not a key worker but I still have to work from home . And my job is actually supporting the NHS 😤
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Celia Smith
(@celysmith) reported
from
Watford, England
Please help us out @SkyUK @SkyHelpTeam We’ve tried your help team but got nowhere. We Need WiFi!
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
@SkyHelpTeam No at the end of the steps I get a blank page that’s the problem 😤
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
I hate @SkyUK so I call the phone help and the answer to my sky Q not connecting is to send a Ethernet cable which will take 5 working day’s... **** off I pay £120 a month and now I can’t use my sky mini boxes or get any on demand stuff @SkyHelpTeam you are ***************
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
Why is it so difficult to get help from @SkyHelpTeam .. my sky Q won’t connect to my Sky hub box
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Joshua Milton
(@miltipello) reported
from
Walthamstow, England
@SkyHelpTeam I've had multiple error messages on multiple screens. Some times when performing the test, sometimes when the test fails and it tries to re-direct me to the help page. Thus my frustration at being pointed to the tests and the help page.
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Michael Vermij
(@NeQulaX) reported
from
Poplar, England
@SkyHelpTeam @SkyHelpTeam in the last 2 hours internet has dropped 3 times again, I did a line test and says to call you as there are problems, can this please be looked into as this is beyond a joke now
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Shirley 💚
(@CasparPie) reported
Broadband and WiFi been down for three hours now. Will this be sorted today?? @SkyHelpTeam @SkyUK
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Mark Luker
(@MLuker85) reported
@SkyHelpTeam I want to know why the price Sky quoted me as an existing customer is ridiculously high compared to those a new customer can get. I get the impression you don’t want to keep my business
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Jack the ripper
(@itjuststruckme) reported
@SkyHelpTeam Well you really really need to assess the information that you provide because according to your link it’s says there’s an issue and your Tel number says you’ll text when fixed. It was working as if fifteen minutes ago and your still none the wiser
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Janet McPherson 🏳️🌈🏴
(@Grrrl_Friday) reported
@SkyHelpTeam issues with broadband dropping in Macclesfield. Can you comment if there’s an issue?
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Lisa Gills
(@arealpageturner) reported
@SkyHelpTeam Thanks for getting in touch, unfortunately I have been incurring ongoing issues with the connection and this is the last straw. There's no contact email or number to start the cancellation process, please advise.
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Mikey Wooster
(@MikeyWooster) reported
@SkyHelpTeam I’m afraid that’s not going to help right now. I rely on WiFi-calling and it actually isn’t strong enough to handle a phonecall. Even midnight last night when I was the only one using WiFi, it kept disconnecting me when I was on the phone. How else can you resolve this please?
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Mikey Wooster
(@MikeyWooster) reported
@SkyHelpTeam I should point out that as of over 16 days ago we should be getting Superfast and Sky Broadband boost, and the guaranteed speed. We’re paying for a premium service, and getting next to none. Yes, please put the tech team in touch with me? Will they DM or is it online chat?
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James
(@jimmydoris1986) reported
@Le_Magna @SkySports Never witnessed a genuinely world class side getting mullered like this
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Anna Robinson
(@Anna_Robinson25) reported
@SkyUK tell me how you rate and justify your customer service when you leave us without internet for a month. The engineer cancelled last minute yesterday and we have to wait for another 2 weeks? Plus no compensation given for the hotspot costs incurred in the meantime!
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Ian 🏴🔴⚪️
(@freakinstunto) reported
@SkyHelpTeam shocking customer service from Sky. Still waiting for answers about complaint number 1635756180. Wife was on phone before you hung up on her for your staff training!