Sky

Sky Outage Report in Shepherds Bush, Greater London, England

No problems detected

If you are having issues, please submit a report below.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Shepherds Bush, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Shepherds Bush and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Shepherds Bush, Greater London, England 01/05/2026 04:40

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Shepherds Bush, Greater London, England

The most recent Sky outage reports came from the following cities: Addlestone, Southwark, City of London, Harringay, London, Hammersmith, Hackney, City of Westminster, Islington, Newham, Stanmore, Wandsworth, Sunbury-on-Thames, Paddington and Croydon.

Loading map, please wait...
City Problem Type Report Time
United KingdomAddlestone Internet
United KingdomSouthwark Internet
United KingdomSouthwark E-mail
United KingdomCity of London Internet
United KingdomHarringay Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Shepherds Bush, England

Latest outage, problems and issue reports in Shepherds Bush and nearby locations:

  • Misshayley_1 Hayley (@Misshayley_1) reported from Kingston upon Thames, England

    I’m paying nearly £140 per month for this maybe @SkyUK will give me a better and cheaper service...

  • tonysacting tony pickering (Roy) (@tonysacting) reported from Camberwell, England

    @virginmedia Interesting when you get disconnected the moment you tell the agent the deal to stay with you as a loyal customer is way higher then new customers and £20 a month more than @SkyUK Especially when your charging me per minute to call you as you never fixed my landline

  • shafeez87 Shaheer (@shafeez87) reported from City of London, England

    @SkyHelpTeam Sure, I know that. Doesn’t change the point though that I’ve spent nearly a day and am nowhere close to getting my query resolved. The bureaucracy won’t dent my perseverance though to get a solution. @Ofcom @SkyUK

  • shafeez87 Shaheer (@shafeez87) reported from City of London, England

    @Ofcom Thanks @Ofcom. Judging by how @SkyHelpTeam has handled the problem so far, I’m sure I’ll be in touch. I’ve just been passed around teams and hardly anyone seems to care about finding a solution! @SkyUK

  • Lynseym247 Lynsey (@Lynseym247) reported from City of London, England

    @SkyHelpTeam You’ve already sent me this and like I said in my tweet, none of this solves the problem!

  • shafeez87 Shaheer (@shafeez87) reported from City of London, England

    @SkyHelpTeam Yes, I did at 11:55am. The service, however, is SO slow that I’ve only just managed to get through security and speak to a person. @SkyUK customer service never disappoints! 😉 @Ofcom

  • Padster07 (P)addy (@Padster07) reported from Croydon, England

    @A320_gamer @SkyHelpTeam Thanks for the info, but it's still showing "no known issues" for me until I go through the broadband health checker when it does acknowledge a "temporary service issue in your local area".

  • Dean84121152 Dean (@Dean84121152) reported from London, England

    @SkySports @GeoffShreeves The deflection was so bad even if that player wasn’t there De Gea wouldn’t have got there . So I think the goal should stand .

  • hevcom 💙Heather 💚 (@hevcom) reported from Walthamstow, England

    @SkyHelpTeam Hello I’ve been gifted a year of Netflix but already subscribe within my Sky package - help! Thanks

  • JamesGemmell_TV James Gemmell (@JamesGemmell_TV) reported from Wandsworth, England

    If you’re stuck inside 🌧 and missing your rugby fix this afternoon, head to @skysports Action for #STOvBLU. Entertaining game under a Newlands sun so bright it actually hurts your eyes.

  • KimOrmsby3 Kim Ormsby (@KimOrmsby3) reported from Rickmansworth, England

    Our Internet has been down for almost 24 hours, can’t get through to Sky @SkyUK #frustrating

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @SkyHelpTeam if you want bad customer service then get in touch with sky @SkyUK

  • KimOrmsby3 Kim Ormsby (@KimOrmsby3) reported from Rickmansworth, England

    @SkyHelpTeam It came back on but he gone down again!

  • webbolley GUNMAN OTEH (@webbolley) reported from Croydon, England

    @MTKGlobal @Tyronemck @MimouneMohamed1 @SkySports @espn @JamieConlan11 @SkySportsBoxing @IFLTV @EddieHearn Have a laugh mimoune robbed worst decision I’ve ever seen

  • KeeperUltimate Ultimate Keeper (@KeeperUltimate) reported from Tottenham, England

    @GoalkeeperAngle @SkySports @Carra23 Technically poor in set-positioning has been @JPickford1 Achilles heel. His coaches surely must be aware or else they themselves require retraining 😒 #gkcoaches #gkunion #goalkeeper

  • rundaverun93 Dave (@rundaverun93) reported from Wandsworth, England

    @GeorgeMFC18 @SkySports What a ****. Understand NOLU but cheeky shit like that...

  • therealowlstom Thomas Hartley (@therealowlstom) reported from Moor Park, England

    @SkyHelpTeam can I please ask why Liar series 2 which started last night is not even available to watch via Sky Go, never mind download which I'd like to do. Whereas all of series 1 is available. Doesn't seem right to me. Thank you.

  • dionnepat2000 Dionne (@dionnepat2000) reported from Walthamstow, England

    @SkyHelpTeam Sky + never had problems before I just changed my plan. Wondered if you’re messing with my box to get me to upgrade to sky q

  • ahadk89 Ahad Khalid (@ahadk89) reported from Stratford, England

    @SkyUK No internet coverage in E15 1FX since Friday and according to your support no service till Monday. Shame on your pathetic service

  • Itsjimbosaki James (@Itsjimbosaki) reported from Hillingdon, England

    @SkyUK can you please remove my details from.your database. I do not appreciate the 4 or 5 calls per day from 08007613362 trying to get me back... I left for a reason!! I may report to Ofcom!! Appalling customer service as always #nuisance #nuisancecallers

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • buttsy1972 John Butterworth (@buttsy1972) reported

    @SkyHelpTeam That’s fine, but not being able to access an offer that has been emailed to me is poor.

  • bumbleoreo Chantelle Buswell Josephs (@bumbleoreo) reported

    @SkyUK my engineer failed to turn up this morning or call me to tell me! Now I can't get through on your lines. Please sort and refund me for lack of paid service

  • stardustsmelts stardust’s magical melts (@stardustsmelts) reported

    @SkyHelpTeam is there any known issues with broadband in the BB7 area? Even though all lights are green, none of our boxes will connect to the internet, been like this sine 1am.

  • punnyjokes010 𝔻𝕪𝕝𝕒𝕟 (@punnyjokes010) reported

    @SkyHelpTeam I’ve established that its not an issue with connected devices, not a cabling issue nor an issue at home. This isn’t the first time we’ve had this be an issue. Overall the average download speeds sat at around 3.5mbps, with the latency on some devices reaching 156ms.

  • lweatherstone_ Lauren (@lweatherstone_) reported

    @SkyUK @OpenreachHelp are literally beyond incompetent. We’re new customers, bought wifi 5 weeks ago and still nothing set up. Waited 5 hours for an engineer yesterday, didn’t show up & the next available date is 3 weeks away! Worst customer service ever 🖕🏼

  • punnyjokes010 𝔻𝕪𝕝𝕒𝕟 (@punnyjokes010) reported

    @SkyHelpTeam The usual router reset (complete twice, no effect), mentioned something about needing to something sky’s end, which did fix it for a while but has since happened again.

  • F1CatFreak Sheen (@F1CatFreak) reported

    @SkyHelpTeam hiya - got a new account with you, previously had one years ago. Managed to log in, but it says my account is closed - help!!!!

  • Marty1982nufc Marty (@Marty1982nufc) reported

    @SkySports Stop posting about womans football it’s terrible

  • Gerbil1978 JASON BURTON🇺🇦🚂🐕🎮⚽💑 (@Gerbil1978) reported

    @SkyHelpTeam OK could you please tell me the price of arrow your end please Website link doesn't work

  • lewbowman1981 lewis bowman (@lewbowman1981) reported

    @xbaeniex @virginmedia @SkyUK Non there both bad, outages and faulty equipment