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Sky Outage Report in Shepherds Bush, Greater London, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Shepherds Bush, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Shepherds Bush and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Shepherds Bush, Greater London, England 11/16/2025 09:10

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Shepherds Bush, Greater London, England

The most recent Sky outage reports came from the following cities: Southall, London, Hammersmith, Southwark, City of Westminster, Croydon, Hackney, Enfield Town, Barnet, Harringay, Hounslow, Poplar, Tower Hamlets, Hampstead and Watford.

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City Problem Type Report Time
United KingdomSouthall Internet
United KingdomLondon Total Blackout
United KingdomHammersmith Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomSouthwark Internet

Community Discussion

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Sky Issues Reports Near Shepherds Bush, England

Latest outage, problems and issue reports in Shepherds Bush and nearby locations:

  • adjemal Aydin Djemal (@adjemal) reported from Bromley, England

    @SelenDjemal @SkyUK Absolutely disgusting. Happy to take your money but not happy to sort a service which is more important than ever during lockdown!!!

  • darriekylie Darren (@darriekylie) reported from Kensington, England

    @SkyHelpTeam so I spoke to someone at broadband who can only tell me there’s an outage in my area 5 days of not being able to work from home is not good they advised to contact Openreach they say speak to u, possible to get any answers on this issue! frustration is setting in.

  • MichelleMid Michelle 🖤 (@MichelleMid) reported from Wandsworth, England

    @SkyHelpTeam I had new WiFi/sky q/router installed today. Now Dyson and Sonos products aren’t reconnecting to the WiFi - the WiFi is otherwise working. Could it be a router problem? Thanks.

  • Miaopow T (@Miaopow) reported from Richmond, England

    @SkyHelpTeam how do I cancel Sky? Says don’t call

  • jonellacottCPFC Jon Ellacott (@jonellacottCPFC) reported from Croydon, England

    @SkyHelpTeam It's OK he has literally just phoned, he has only just been given the job. Thanks for your help.

  • Shed4Ever Shed4Ever (@Shed4Ever) reported from Wandsworth, England

    @SkyHelpTeam funny how my neighbors have the same problem call there provider and it’s fixed next day I told you lot yesterday guess what not fixed you haven’t even been to the box at my address just want to run line test

  • THEWHITLAM THEWHITLAM (@THEWHITLAM) reported from Lambeth, England

    @SkySports the commentators keep apologising for bad language we might hear. But the ‘offenders’ are the managers and subs etc. Why not just tell them beforehand to try to stop swearing ?

  • darriekylie Darren (@darriekylie) reported from Enfield Lock, England

    @SkyHelpTeam when you’ve been without broadband for over 4 days I don’t think an automated message saying you’re aware of the problem and you’ll send a text when it’s working is appropriate customer service, or is it?

  • AlyMac1 Alyson (@AlyMac1) reported from Kingston upon Thames, England

    Wtf. Is this Bees TV @skysports

  • adam_mcclelland Adam McClelland (@adam_mcclelland) reported from Croydon, England

    @SkyUK told engineer would call an hour before arriving and now told (after no phone call) that it is a customer no show as he visited abd didn’t call. Now need to wait two weeks and take another day off work!! Terrible service!!

  • marie_haggerx 𝕞 𝕒 𝕣 𝕚 𝕖 (@marie_haggerx) reported from Borehamwood, England

    Never had a problem with @SkyUK but when I’m out of contract and @virginmedia could give me a better deal, of course I am going to switch. What I don’t like is how unprofessional the sky agent was about the fact I was switching to Virgin ... NOT NEEDED 🤬

  • nistasan Sandra McKay (@nistasan) reported from London, England

    @SkyHelpTeam hi our broadband is down - orange light on hub for Internet. Any known issues in se23? Done the online diagnostic with no joy. Thanks.

  • stefanohat Stefano Hatfield (@stefanohat) reported from Hammersmith, England

    I know you should support your local team, but that’s not supposed to apply to bloody @SkySports - enough of the BrentfordFC love-in already. #COYW! #FFC #BREFUL

  • Shed4Ever Shed4Ever (@Shed4Ever) reported from Wandsworth, England

    @SkyHelpTeam very disappointed with sky never had a problem with them now I have a problem there ******* me about my phone line has been knocked off on the box on my landing I told them this but yet you want to run a line test that of course will fail

  • adjemal Aydin Djemal (@adjemal) reported from Bromley, England

    @SelenDjemal @SkyUK sky broadband is crap I’ve been told by many people. Go BT they are the best.

  • Lizzie_Farrant lizzie farrant (@Lizzie_Farrant) reported from London, England

    @SkyHelpTeam I am an NHS worker WFH and my broadband has stopped working. 2hrs of going round in circles with online support. Now way to speak to anyone. Please help!!!

  • Steve1London It's Just Getting Worse! 🇬🇧🏳️‍🌈🇪🇺 (@Steve1London) reported from Islington, England

    God almighty @SkySports who picked #MickMcCarthy as a commentator? He's awful; boring & flat - there MUST be other people available #Brentford #SwanseaCity

  • Shed4Ever Shed4Ever (@Shed4Ever) reported from Wandsworth, England

    @SkyHelpTeam having issues with my phone line no dail tone and your system checks say it’s all ok Engineer booked I have had no update

  • TommBrownn Tom Brown (@TommBrownn) reported from Wandsworth, England

    @SkyHelpTeam hi guys - trying to watch ITV opening show that was on this morning but says I don’t have required subscription however I have ultimate on demand. Never had this issue before - have tried turning off mains and back on. Can you help pls

  • adjemal Aydin Djemal (@adjemal) reported from Bromley, England

    @SelenDjemal @SkyUK Ask for your complaint to go MD level they have to pass it onto them.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • NortonBaggie Banking Baggie (@NortonBaggie) reported

    @SkySportsPL @Rich79743487 @SkySports Let’s be honest, at the other end a goal is given. Don’t upset the big boys, even the ones who wanted to F off and play with their own ball. Dean, if not corrupt, is an imbecile, either way shouldn’t be refereeing PL. Decision for free kick probably the worst I have ever seen.

  • kopitesmudger andrew smith (@kopitesmudger) reported

    @SkyHelpTeam Sky q. I took a video of you want me to pm it to show how bad it was

  • indiannie_jones Annie (@indiannie_jones) reported

    @SkyHelpTeam how does one end a contract before the minimum term? I ask because being left without internet when I’m working from home with an ETA of “3–5 working days” is not the service I signed up for.

  • CFCBarry_ CFCBarry🇮🇪 (@CFCBarry_) reported

    @chickenRIBS88 @SkySports I couldn’t give a **** mate I’m just pointing out facts

  • carlwicker Carl Wicker (@carlwicker) reported

    @stephenfry @SkyUK Big fan but **** Fox Network.

  • sedat47122012 sedattoo (@sedat47122012) reported

    @SkySports @SkySportsNews There is a massacre in Palestine. Please support #HopeToGaza .....

  • Arrahis kamel (@Arrahis) reported

    @C4RLW @SkySportsPL @SkySports Because you are an idiot you can't be a referee or get basic football knowledge

  • huseyinselvi42 Hüseyin Selvi (@huseyinselvi42) reported

    @SkySports The good war is not the worst of the peace. Peace for Jerusalem! #HopeToGaza

  • DerJudasFan JudasFan 🇵🇸 (@DerJudasFan) reported

    @StaycMaria @SkySports I was wondering what the announcement earlier was but damn that’s 🔥

  • Micropig83 Tommy Nick (@Micropig83) reported

    @NOW just cancelled membership of #skysports because of terrible buffering