Sky Outage Report in Shepherds Bush, Greater London, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Shepherds Bush, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Shepherds Bush and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 16: Problems at Sky
Sky is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Shepherds Bush, Greater London, England
The most recent Sky outage reports came from the following cities: London, Hackney, Southwark, Hammersmith, Camden Town, City of Westminster, City of London, Worcester Park, Croydon, Poplar, Enfield Town, Harringay, Paddington, Pinner and Southall.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Internet | |
| Hackney |
Internet | |
| Hammersmith |
Internet | |
| Hackney |
Internet | |
| Hackney |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Shepherds Bush, England
Latest outage, problems and issue reports in Shepherds Bush and nearby locations:
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Kim Ormsby
(@KimOrmsby3) reported
from
Rickmansworth, England
@SkyHelpTeam It came back on but he gone down again!
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Charlie Tebbs 🙋♂️
(@Chazacox) reported
from
Barnet, England
@JosiePosie2 @SkyHelpTeam We have @SkyUK and our broadband is shocking too! Endless phone calls and visits resulted in nothing. Awful.
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Rajeev Datta
(@rajeevdatta) reported
from
Brentford, England
@JezzaH99 @bradyboyqpr @SkySports @skytv That’s not what Sky would want to do. They live & die by their subscriber figures.Seeing loads of folk cancel & run the risk of losing them to others wouldn’t be commercially smart.They’re best off acknowledging current situation & then making gesture to the current subscribers.
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Kim Ormsby
(@KimOrmsby3) reported
from
Rickmansworth, England
Our Internet has been down for almost 24 hours, can’t get through to Sky @SkyUK #frustrating
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Lee Brady
(@bradylady1986) reported
from
Merton, England
@SkyUK what rubbish. Attempting to cancel my subscription after years of poor TV signal and get the recorded message ‘we’re closed. Please call back between 8:30am and 8:00pm’... note that the time for this was at 7:50pm.
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Jeremy Harrod
(@JezzaH99) reported
from
Harrow Weald, England
@rajeevdatta @bradyboyqpr @SkySports @skytv So cancel your subscription. Simples.
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john parslow
(@hornetboy84) reported
from
Brentford, England
@RobGooders @jffcpfc @SkySports I’ve seen it from all Angles . No heads actually clashed - he leant in and pushed his chest at him. Zaha pushes him in the face so that should a red ... but I agree just let it go as caps was stupid and was baiting him. Meanwhile - elbow in face on Kabasele ....
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James Gemmell
(@JamesGemmell_TV) reported
from
Wandsworth, England
If you’re stuck inside 🌧 and missing your rugby fix this afternoon, head to @skysports Action for #STOvBLU. Entertaining game under a Newlands sun so bright it actually hurts your eyes.
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Josh 🏴
(@JoshhhUTC) reported
from
Bromley, England
@SkyUK your WiFi is terrible.
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BSmith
(@BrendaSmiffy) reported
from
Eltham, England
Why is @SkyHelpTeam Broadband so poor. Every night there is a problem. Dont even bother with WiFi but can’t access Netflix and when I can it buffers. Costs a bomb too. Pony. Need a change.
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Emma_L
(@Emma_L12) reported
from
Kingston upon Thames, England
@SkyUK I’m a bit disappointed, I was waiting for a call back the other day and it never happened. Arranged an engineer as a last resort when I really want to leave completely, but got taught into it. Was promised they would look into a better date/shorter time, didn’t hear back.
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Dean
(@Dean84121152) reported
from
London, England
@SkySports @GeoffShreeves The deflection was so bad even if that player wasn’t there De Gea wouldn’t have got there . So I think the goal should stand .
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Thomas Hartley
(@therealowlstom) reported
from
Moor Park, England
@SkyHelpTeam can I please ask why Liar series 2 which started last night is not even available to watch via Sky Go, never mind download which I'd like to do. Whereas all of series 1 is available. Doesn't seem right to me. Thank you.
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BSmith
(@BrendaSmiffy) reported
from
Poplar, England
@sternejohn @SkyHelpTeam Been thinking about upgrading the telly due to the poor picture but realised it’s the broadband.
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Manesh Komal
(@komal_manesh) reported
from
Hillingdon, England
@SkyHelpTeam Your customer care team are the worse you guys are really good at misleading customers well done sky
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Nickle Arse
(@Brunts1980) reported
from
Lambeth, England
Was just about to leave @SkyUK as the broadband was too slow. They upgraded me to superfast broadband which should have been done by today and they have now advised that it will be another week. Great way to treat your customers #angry #skybroadband
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Blueman
(@yas_balotelli45) reported
from
Walthamstow, England
@Taylan_Gul @SkySportsPL @SkySports Rt it’s stupid what he did by saying I don’t want to say it but then proceeds to say it 😭 but ngl being here 6 months at the club his fitness should be way better and technique physicality and skill wise he’s ready for the prem which is what’s so disappointing about him
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tony pickering (Roy)
(@tonysacting) reported
from
Camberwell, England
@virginmedia Interesting when you get disconnected the moment you tell the agent the deal to stay with you as a loyal customer is way higher then new customers and £20 a month more than @SkyUK Especially when your charging me per minute to call you as you never fixed my landline
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Matt Angelo
(@matt_angelo_84) reported
from
Bromley, England
@SkyHelpTeam Internet down again! Asking to book an engineer through mysky app again but think it’s time to cancel and move to @virginmedia This is the 3rd Engineer visit this year #poorservice
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Dave
(@rundaverun93) reported
from
Wandsworth, England
*******. @SkySports should be ashamed showing Porn before the 9pm watershed.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Graham
(@grahamt85) reported
@Fi_Me1 @nickalexander85 @SkyHelpTeam Yes, I am working from home and was in the middle of a meeting when it cut out🙄. So frustrating
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Nick Alexander
(@nickalexander85) reported
from
Old Stratford, England
@SkyHelpTeam Great customer service……you guys clocking off when you have thousands of people without your services working…how you’ve stayed in business this long is beyond me…..
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G 🇮🇲
(@Gerry_C1977) reported
@Petehyde83 @rebekkarnold @SkySports Wow, that’s an awful lot of assumptions there Pete. Take care
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Malcolm Howard
(@malc2506) reported
Anytime time frame for the Wolverton - Milton Keynes outage issue? @SkyHelpTeam
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GillMeg💙
(@Gillmeg) reported
@SkyHelpTeam hi. We returned our old sky box for £20 credit. I can track it and it is with you but can’t see the credit yet. Can you help?
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josh edmunds
(@joshedmunds14) reported
@SkyHelpTeam Been down since last night for me and my family it’s a joke should notice this problem before hand because people have had to lose a days wage because of it compensation or just a should of your shoulders
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Janet
(@janetrowe75) reported
@SkyHelpTeam Don’t you worry - they’ll be back tomorrow morning to help…. I’ll keep my fingers crossed that you all have enough data and or phone signal to keep you going until then (I know I don’t).
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Elly Wharton
(@EllyWharton4) reported
@SkyHelpTeam Do I need to report that my Internet is down? Just in case it goes over 2 days? Can't find anywhere online saying how to do so, only that to be eligible for the compensation you need to report faults... its a known fault so not sure
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Elly Wharton
(@EllyWharton4) reported
@nickalexander85 @SkyHelpTeam Looks like it's automatic after 2 full days out... £8 a day after that. Not really sure what ima do about work though... and god help Sky if my 2yo doesn't get his Hey Duggee at the weekend #FirstWorldProblems
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mark gorman
(@markgor21465597) reported
@TalSunday @SkySports People never got to there kids sports days and this nugget is allowing 60 thousand people in then 80 for Thursdays game he’s a ****** clown