Sky

Sky Outage Report in Shepherds Bush, Greater London, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Shepherds Bush, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Shepherds Bush and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Shepherds Bush, Greater London, England 01/20/2026 15:05

January 20: Problems at Sky

Sky is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (51%)

    Internet (51%)

  2. TV (27%)

    TV (27%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (2%)

    Phone (2%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Shepherds Bush, Greater London, England

The most recent Sky outage reports came from the following cities: London, Croydon, Hackney, Harringay, Hounslow, Woodford Green, Waltham Forest, City of Westminster, Fulham, City of London, Southwark, Brentford, Stanmore, Ruislip and Newham.

Loading map, please wait...
City Problem Type Report Time
United KingdomHarringay Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomCroydon Internet
United KingdomHackney Wi-fi
United KingdomHarringay Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Shepherds Bush, England

Latest outage, problems and issue reports in Shepherds Bush and nearby locations:

  • gavinreece62 Gavin Reece (@gavinreece62) reported from Walthamstow, England

    @SkyHelpTeam Just moved to sky from Bt . Never had a problem with BT in over 15 years - now this ! 2 weeks with sky 👎 Really not impressed

  • wrightsnake wrighty (@wrightsnake) reported from Enfield Lock, England

    @SkyHelpTeam @JamesBu21387819 Imagine thinking that you have to go through an entire 24 hours of not having an internet connection before you call it loss of service. This isn't 1995.

  • COLFESeconomics COLFESeconomics (@COLFESeconomics) reported from London, England

    @SkyHelpTeam No Christmas Eve #StarWars as broadband not working; thanks @SkyHelpTeam

  • sudhirkapoor82 Sudhir Kapoor (@sudhirkapoor82) reported from London, England

    @SkyHelpTeam What’s the latest? Mines still not working

  • danielthfc13 Daniel (@danielthfc13) reported from Southall, England

    @SkyUK can you fix your wifi please 4 hours it’s been down...

  • NickW2108 Nick Watts (@NickW2108) reported from West Molesey, England

    @SkyHelpTeam having broadband issues and the link to test on your website appears to be broken. Help please!

  • asifpatel007 Asif Patel (@asifpatel007) reported from Walthamstow, England

    @SkyHelpTeam my broadband is not working .

  • AndyLondon43 Andy Gilmore (@AndyLondon43) reported from Barnet, England

    @SkyHelpTeam got no signal on my HD+ box. Nothing on input 1 or input 2. Have you an outage?

  • nickwright56 Nick Wright (@nickwright56) reported from Walthamstow, England

    @SkyHelpTeam hi, BT Sport has just disappeared from my subscription. I just spent 30m to speak to someone in cust service who then transferred me to the Value Team - who aren’t working today! How can I get someone to speak to me about this without having to call and wait again?

  • gaishey Gaishey (@gaishey) reported from London, England

    @iamtomskinner @SkyHelpTeam They can’t say at the moment as their internet is down and unable to get online to fix the problem

  • chrissydarling Chrissy Darling (@chrissydarling) reported from Hackney, England

    I’ve spent the last couple of hours resetting routers, switching everything on and off and swapping HDMI cables! 30 secs on Twitter and now I know sky broadband is down! Come on @SkyHelpTeam has there been a nuclear strike or something? I’m been driven to gin drinking!

  • wrightsnake wrighty (@wrightsnake) reported from Enfield Lock, England

    @1889_cards @SkyHelpTeam @JamesBu21387819 Imagine being such a bootlicker that you tolerate putting up with substandard service. Oh, and you're using the internet whilst complaining about people not having an internet connection, you mouth-breather.

  • Berniebee8302 Bernardine 🇬🇩🇬🇧 (@Berniebee8302) reported from Islington, England

    @SkyHelpTeam what is going on with the board band issue?

  • COLFESeconomics COLFESeconomics (@COLFESeconomics) reported from London, England

    @SkyHelpTeam Why direct me to article about compensation for total loss of service when I’ve said many times it’s an intermittent problem? I need to be able to rely on broadband which I currently can’t.

  • gaishey Gaishey (@gaishey) reported from London, England

    @Rob_Harrison_82 @SkyHelpTeam They can’t say at the moment as their internet is down and unable to get online to fix the problem

  • shoreditche2 Michael Berg (@shoreditche2) reported from Hackney, England

    @FR14LLL @SkyHelpTeam There’s an outage and appears wide spread !

  • KillerHeels_UK ⚒️🎄 Edgware Baubles 🎄 ⚒️ (@KillerHeels_UK) reported from Barnet, England

    @1889_cards @SkyHelpTeam @JamesBu21387819 Imagine paying for a service and not getting it....

  • wrightsnake wrighty (@wrightsnake) reported from Enfield Lock, England

    @1889_cards @SkyHelpTeam @JamesBu21387819 Imagine being such a bootlicker that you tolerate putting up with crap you'd expect from decades ago. Oh, and you're using the internet whilst complaining about people not having an internet connection, you mouth-breather.

  • gerarddward Gerard ward (@gerarddward) reported from Addlestone, England

    @SkyHelpTeam It has been down for a few hours in Surrey. Router shows everything is OK but it is not working.... is it still down for most people?

  • dbritten David Britten #RenewParty (@dbritten) reported from Wandsworth, England

    Awful #CustomerService @SkyUK you managed to cut off my Sky. Engineer attended to update SkyQ,failed due to council regulations, told throw away Q card keep old one(3 months ago).Today viewing card error, as I had not installed new viewing card to Old system.3 days wait new card

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • bob_hart2 Bob Robert Hart (@bob_hart2) reported

    @SkyHelpTeam I have replayed to your email that I recieved demanding money from me and yet I recieved another demand this morning ,I do not have sky and I cancelled my contract within the 31 days cooling off period so I dont think I need your help I think you need help with your selling tacti

  • barmylad34 leigh.butler 💙 (@barmylad34) reported from Derbyshire, England

    Anyone else having trouble with the #skysports scores app not being able to view in landscape for match highlights? Always worked before but just gone into portrait only this season?

  • norrisjoe Joe Norris (@norrisjoe) reported

    @SkyHelpTeam The outage is due to sky broadband and has been down since before 11 am can you sort this out ?

  • tundeayankoya7 LeTanya (@tundeayankoya7) reported

    @MUnitedHub @mufcfanbabe @SkySports Forget attitude, if Pogba walks away a FREE Player come next Summer & Losses Us Money, Ole should be FIRED Regardless of Anything bcz it's Shows he's Inherently a Bad Manager !

  • UTA18861984 Dan (@UTA18861984) reported

    @SkySports We don’t do basketball. **** basketball.

  • carolmcgee70 Carol McGee (@carolmcgee70) reported

    My television has just gone off @SkyUK is this a general problem or is it my set???

  • deecelt Dell (@deecelt) reported from Blackridge, Scotland

    Probably time to change my internet provider, sky customer for 8 years and auto message saying ASAP is the response you get for a 2 day outage in the area, no replies to tweets, nothing, internet is vital here @SkyHelpTeam

  • Ch1Hudson Chris Hudson (@Ch1Hudson) reported

    @SkyHelpTeam Has come back, the signal strength is 81% is that normal?

  • winebuffer Scott Stevens BA, FCCA (@winebuffer) reported

    @SkyHelpTeam Furthermore this useless app is now rated one star as evidently sky cannot organise a piss up in a brewery never mind developing an app that works

  • ajfoz wrestlemaniac (@ajfoz) reported

    @SoccerSaturday is dying @SkySports have ruined it can't watch that line up it was bad last season but this line up is unwatchable whoever axed the other guys needs sacking themselves thankfully @btsport has a better line up