Sky Outage Report in Shepherds Bush, Greater London, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Shepherds Bush, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Shepherds Bush and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (62%)
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TV (15%)
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Wi-fi (14%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Shepherds Bush, Greater London, England
The most recent Sky outage reports came from the following cities: Wandsworth, Islington, London, Greater London, Camden Town, Southwark, Hammersmith, Hackney, City of Westminster, City of London, Croydon, Hounslow, Greenford, Enfield Town and Harrow.
| City | Problem Type | Report Time |
|---|---|---|
 Wandsworth |
Internet | |
| Islington |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| Greater London |
Internet | |
| Islington |
Internet |
Community Discussion
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Sky Issues Reports Near Shepherds Bush, England
Latest outage, problems and issue reports in Shepherds Bush and nearby locations:
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Edward Baran
(@edward_baran) reported
from
Kensington, England
@daisymcandrew @SkyUK Whatever you do, do not go to @virginmedia . Totally unreliable broadband and worse customer service
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Gozo Holiday Let - Fort Chambray
(@ChambrayHoliday) reported
from
Walthamstow, England
@SkyHelpTeam Absolutely disgusted with @SkyUK service. Been a customer for over 12 years, my friend pays £10 less than me for more services. Your customer service tells me “you can cancel if you want”!
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william benstock
(@will6310) reported
from
East Ham, England
@SkyHelpTeam my Nan has been a customer for 25 years and today a engineer didn't have the decently to turn up. Disgusting treatment to a loyal customer. My Nan will be leaving asap
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Benjamin Owens
(@OwensBenjamin) reported
from
Hammersmith, England
@VodafoneUK so after 40 mins your team hang up without answering! @SkyUK @SkyHelpTeam @virginmedia @TalkTalk @EE any chance guys fancy a new broadband customer cause struggling to even leave Vodafone before we move!
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william benstock
(@will6310) reported
from
East Ham, England
@SkyHelpTeam absolutely disgusting service sky engineer phoned me today saying she would be here between 12pm and 3pm no one has turned up. It's my nans account her boxes are working just emails from sky saying incomplete setup. Gd bye sky
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James Morris
(@JamesMorris77) reported
from
Hammersmith, England
@SkyUK @SkyHelpTeam is the absolute worst company I’ve ever dealt with. Appalling customer service. Over 12 years a customer and treated like utter shit. A total disgrace they don’t care at all about their customers. Utterly disgusted @Ofcom @BBCWatchdog
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Lena
(@loveitcountry2) reported
from
Hounslow, England
@SkyHelpTeam @deanljbirch But we shouldn’t have to keep repeatedly check our connections when it’s clearly a sky fault! It’s bloody frustrating having to repeatedly put up with this crap! Why are we paying sky all this money when your internet service isn’t fit for purpose!!! 🙄😡
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Sheree
(@Sheree_Kirby) reported
from
London, England
@SkyHelpTeam I'm really not happy with the customer service I've been receiving. I have downsized my package no longer having multi-room Sky Q and was told I would be sent packaging to return that box. It has never been sent to me and this morning I receive this text (1/2)
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Jack Rowley
(@JackJrowley83) reported
from
Paddington, England
@talkSPORT and @SkySports making a non story into a story, regarding the sterling/Gomez spat. Get ******** over it. No one cares 😴✊🏻😴✊🏻😴
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Mirella
(@Mirella2401) reported
from
Poplar, England
.@SkyUK as always bad service from you someone promised to get back to me by the latest on Friday night told me to bear with them...monday ....still haven’t heard from you!!!
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Daisy McAndrew
(@daisymcandrew) reported
from
Brentford, England
@Fraggle_D6 @afneil @SkyUK @BTCare Make sure you log a formal complaint and get compensation for every day of no service. Good luck!
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Lena
(@loveitcountry2) reported
from
Hounslow, England
@pottermoss @SkyHelpTeam Snap! Worst network connection ever! My phone constantly buffers and no one in the house has decent WiFi connection! Not fit for purpose!
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Gareth Thompson
(@gareth78t) reported
from
Hillingdon, England
@NovemberHoney1 @Apple @SamsungMobile @EE @SkyUK @VodafoneGroup I try not to be in fairness depends how much time I’ve got on my hands lol and I have more than one phone so work phone tends to get used during the day mostly but if I’m somewhere with low signal battery dies well quick.
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Paul
(@Pauljar58453395) reported
from
Hounslow, England
VAR is a shambles. Football needs to look at other sports for help. This is ruining the game we love. #notovar #WATCHE #SkySports
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John de Braux
(@johndebraux) reported
from
Croxley Green, England
What a time to lose your TV signal and internet. Thank goodness for @bbc5live. Boo to @SkyUK. Well done England. #rugbyworldcup2019japan
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Will Hide
(@Willhide) reported
from
Camden Town, England
Why does @SkyUK make it so ****ing impossible to contact them. “You can do most things online”. Well not this. Speaks volumes about its lack of customer care.
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Roger Bearpark
(@RogerBearpark) reported
from
Hillingdon, England
@SkyHelpTeam This isn't a good start. Have now been waiting four days for our customer support. All we get told is to call back when you're less busy.
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william benstock
(@will6310) reported
from
East Ham, England
@SkyHelpTeam This a message on behalf of my Nan who's been a sky customer for over 25 years. Who's had emails about one of her boxes not being connected to her wifi or phone and 4 engineer visits still not fixed and nasty emails from sky saying she could end up paying more. Gd by
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Alice
(@Aliceliveing_) reported
from
Hammersmith, England
Gee wizz, @skyUK is a shocker of a provider. Our internet and TV is constantly down!!! 🤬
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Marc Trainis
(@MarcSpurs) reported
from
Barnet, England
@harwood_steve @SpursOfficial @FA @SkySports If I’m watching a game on Sky don’t watch any of the build anymore or that shite show Soccer Saturday.. they are so bad .. even the presenter yesterday insinuating Son getting off lightly as he only misses 3 games, Gomes misses many more.. do these guys listen to themselves
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Claudia Renton
(@Cjessrcjessr) reported
@skyhelpteam sky broadband has been down in NW6 since this afternoon - can you help please? When will you have fixed this?
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Matty Kerr
(@Mattykerr3) reported
@SkyHelpTeam @SkyHelpTeam I agree that your customer service is very good; however, prices seem to increase regularly and services are becoming unaffordable for many people, especially in the current climate.
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Dave Carolan
(@davecarolan) reported
@SkyHelpTeam done all of this already - did it before with BT - nothing as slow as this ever before. Is your technology worse than theirs? I have performed all speed improvements from the online guide! Substandard product so far! Fails to meet as advertised speeds
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Mister Malcontent
(@mr_malcontent1) reported
@SkyHelpTeam Just the one issue - it didn’t work. As you have no doubt seen via countless other tweets it’s been a huge disappointment for the families who had looked forward to this. Suggest you issue an apology to all.
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Ryan Woods
(@ryancwoods88) reported
@SkyHelpTeam It drops out totally, the wifi doesn’t also reach most the house consistently. Yet the app and your record of service history for my “super fast wifi” says my signal is “good” - it’s not accurate measurements you are using
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Linz
(@L_Wareing) reported
@SkyHelpTeam why are the movies on Sky so rubbish all the time! Pay a lot of money a month and there is never anything good on
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| Josh Ward |
(@jward67) reported
@tmowle @SkySports @SkyUK Yeah that’s where I’m going... got my WiFi with sky as part of package but sport is terrible now
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Laura Stevo Slimming World
(@LauraStevoSW) reported
@SkyHelpTeam An iPad which is up to date and the sky app freshly updated today! Refreshed Christ know me how many times. Let’s be honest you’ve only got to look on Twitter and Facebook to see this has been a huge issue. Seriously you’ve no idea how much upset this has caused.
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Phillip O'Neill
(@philloneill) reported
@chris14eccles @SkyHelpTeam @Virgin Even an hour or so later it’s still 8mbps, total crap!
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Charlene Paris
(@Charlene_Paris) reported
@skytv @SkyUK I was supposed to receive a call back from you at 7pm this evening following a complaint....did it happen....did it chuff!!! Customers mean **** to you! 🤬🤬🤬