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Sky outages and service status in Hanwell, England

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 3 outage signals in the last 24 hours around Hanwell, including 3 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received Apr 23, 9:45 PM GMT+1.
  • 72% Internet (72%)
  • 13% Wi-fi (13%)
  • 8% TV (8%)
  • 7% Total Blackout (7%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Hanwell, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hanwell, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 24: Problems at Sky

Sky is having issues since 06:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Hanwell, England

The most recent Sky outage reports came from the following cities: Hounslow, Hammersmith, Southall, Brentford, Northolt, West Drayton, Uxbridge, Wembley, Pinner, Harrow, Hayes, Fulham, Twickenham, Kensington, and Isleworth.

CityProblem TypeReport Time
Hounslow Internet 12 hours ago
Hammersmith Internet 13 hours ago
Hounslow Internet 13 hours ago
Hammersmith Wi-fi 1 day ago
Southall Total Blackout 1 day ago
Brentford TV 2 days ago

Nearby cities with recent reports

Hammersmith

10 recent signals

13 hours ago
Hounslow

3 recent signals

12 hours ago
Southall

2 recent signals

1 day ago
Brentford

2 recent signals

2 days ago
Northolt

1 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Hanwell, England

Latest outage, problems and issue reports in Hanwell and nearby locations:

  • JPA_LFC
    jitesh* (@JPA_LFC) reported from Hillingdon, England

    @SkyHelpTeam any idea why my broadband is down in the Hillingdon area?

  • maryyasmine
    Mary 🍒 Ben Chilwell simp | لويس 💖 (@maryyasmine) reported from Kensington, England

    @LunaForeverr @JamilaJemstone @SkySports Because we know Sky prefers when people are horrible to each other, textbook Murdoch

  • coleb86
    Bethany Cole (@coleb86) reported from Ealing, England

    @SkyHelpTeam I just can’t access wifi. I’m having to use my mobile data to work. It’s ridiculous. I need you to help in some way.

  • wondermouse
    Mark Phillips (@wondermouse) reported from Hammersmith, England

    @SkyHelpTeam 2/2 website said call 0344 241 1280 this just sends us back to web again! Please help as she can’t access recordings on her sky box!

  • Fifi_adams
    Fiona Adams (@Fifi_adams) reported from Richmond, England

    @SkyUK our tv/phone/broadband all down but we can’t find a number to call to check it out. We’re in TW11, London. Any news on fixing?

  • SMcClay29
    Stephen McClay (@SMcClay29) reported from Harrow Weald, England

    @SkyHelpTeam Please will you explain why your automated phone service is telling me to phone back between 8:30am and 9:00pm, when it’s 8:42? I thought your slogan was “believe in better”? I’m not allowed to be 12 minutes late to my desk at my work. When will you be there?

  • darriekylie
    Darren (@darriekylie) reported from Kensington, England

    @SkyHelpTeam not one mention of an outage in my area on your feed!!! Frustration is REALLY setting in

  • SukiHubbard
    suki-design.com (@SukiHubbard) reported from Richmond, England

    @SkyHelpTeam Thanks but that was a lockdown1 issue. I now want to speak to you about something completely different not covered on any of your online forums!

  • ianelm
    Ian Elmer (@ianelm) reported from Harrow Weald, England

    @SkyHelpTeam Dear help team. Was booked for tv and broadband install on 17/9/20 but neither service installed. Date for tv install now 21st October! No date given yet for broadband install. Please advise if I am under contract with you so I can consider options.

  • MarkyT_MUFC
    Mark Thorley 🏴󠁧󠁢󠁥󠁮󠁧󠁿 🇾🇪 (@MarkyT_MUFC) reported from Hillingdon, England

    @KingRed1989 @SkyHelpTeam Go with @zeninternet and have no more problems mate

  • RandolphHam79
    Randolph Ham (@RandolphHam79) reported from Hammersmith, England

    @SkyHelpTeam Seriously? Engineer only available on December 11? What the hell?? 🤬😠 But damn you are fast to invoice me £30 for the booking and now you tell me that I'll be without TV for 2 week's? I wonder if you will DISCOUNT THOSE 2 WEEKS FROM MY NEXT BILL. 🤬😠😠😠

  • Fabs11111111
    xxx (@Fabs11111111) reported from Kensington, England

    @SkyHelpTeam Att Nathan Not working. So every bit oF money is crushal to me If specific instructions are given froM a customer for a date this shoUlD be accepted last month was fine But unfortunately this month was not equals I asked the operative serial times why u never toOk the mon

  • heatherfarmbro
    Heather Farmbrough (@heatherfarmbro) reported from Richmond, England

    @SkyHelpTeam I have no Sky Tv and you’ve now postponed next engineers visit for 10 March. Last 8 evenings patchy internet with unstable signal. This is dire. Need net to watch tv. Help.

  • missTmoon66
    Tammy Mann (@missTmoon66) reported from Richmond, England

    @SkyUK how do I recover my skygo login details?

  • Paulette_Weekes
    Paulette Weekes (@Paulette_Weekes) reported from Brentford, England

    Sky broadband down reporting 2 to 4 working days to be resolved. This is so irritating @SkyHelpTeam. It’s the weekend and my children want to play games.

  • ChrisLabrey
    Chris Labrey (@ChrisLabrey) reported from Richmond, England

    @acday89 @SkyHelpTeam Yep. We’re down too.

  • MrsScreech
    Jess (@MrsScreech) reported from Hillingdon, England

    @SkyHelpTeam not happy being charged a £30 admin fee to re-contract with you. Can something be done about this please as I am a Diamond VIP customer?

  • Dumes618
    Jeannie Dumas (@Dumes618) reported from Hammersmith, England

    @SkyHelpTeam I’m afraid this is a poor excuse. Given the current climate as a result of the covid pandemic @SkyUK has had a year to figure out how to expedite their services to customers that are stranded and without wifi

  • londonwhispers
    LittleLondonWhispers 💙 (@londonwhispers) reported from Kensington, England

    I don’t often rant but @skyuk the 9 hrs we’ve wasted with your customer service is a joke. I’ve been a customer of yours from day 1 how on earth do you cancel someone’s broadband & tell them you can’t reinstate it until December 31st #WFH

  • coleb86
    Bethany Cole (@coleb86) reported from Ealing, England

    @SkyHelpTeam hi guys, internet in Popes Lane, Ealing has been down since Friday. Having to go without is rather frustrating. I’ve gone through all trouble fixing but no joy. Can you help please??

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • fionahtweet
    Fiona_tweet (@fionahtweet) reported

    @jammierooroo @SkyUK She probably my has a 14 day cooling off period. Cancel

  • patrick37297124
    Patrick McDonnell (@patrick37297124) reported

    @jammierooroo @SkyUK Left Sky - total rip off. This is terrible behaviour Sky need to listen to this call.

  • thurstone4
    Tico Puli & John D 🐾🏴‍☠️🏝️♥️ (@thurstone4) reported

    @jammierooroo @SkyUK Just about the worst company, I now wouldn’t have anything from @SkyUK if it was free, and I was a customer for over 25 years! Scum!

  • eh25_elliegg
    Elli (@eh25_elliegg) reported

    @jammierooroo @SkyUK You have a cooling off period,so cancel contract ASAP

  • scott_and_ball
    Lord George Blackdiamond 🇬🇧🇺🇦🇪🇺 (@scott_and_ball) reported

    @jammierooroo @SkyUK @skytv phoned my disabled BiL who lives alone and takes him to upgrading Netflix to 4 accounts, and take up sky sports (he never even watch sports). We never found out until after he died and we saw the bills. This cold calling should stop.

  • Holliebear80
    Kate (@Holliebear80) reported

    Never had an issue with Sky but this last few weeks they’re testing my patience. @SkyHelpTeam wanna tell me why you think you’re charging £41 for early mobile termination when the number that was cancelled belonged to my Dad …. Who died 6 weeks ago and you were told this!!!

  • kinlochleven7
    Winston Smith (@kinlochleven7) reported

    @jammierooroo @Su15100307 @SkyUK And then spend 20+ mins in a queue listening to piped music before losing the will to live and hanging up. If you can add packages online then you should be able to cancel / remove them online too

  • Chels_HQ
    Chels HQ (@Chels_HQ) reported

    "The #Chelsea fans deserve a lot better than they've been served. It's really, really shocking, the way that club is being run, I'm sorry. [The owners] have let everyone down there." (@johncrossmirror via @SkySports)

  • scoob20_
    Scoob20_ (@scoob20_) reported

    @jammierooroo @SkyUK And to make matters even worse @SkyUK will up the prices mid-contract by around 10% every year so it will be a lot more than £170/m by the end. Good luck trying to speak to anyone there. Unless you choose the option to cancel you’re just left at the mercy of their chatbot.

  • JaysterW
    JN 🟡🟢 (@JaysterW) reported

    @jammierooroo @edna1234 @SkyUK My father in law was paying £88/mth, they increased it to £164/mth, I spent an hour on the phone arguing with them, got it down to £56/mth for internet & sports Crooks