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Sky Outage Report in Hanwell, Greater London, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Hanwell, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hanwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Hanwell, Greater London, England 02/02/2026 10:20

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (50%)

    Internet (50%)

  2. TV (28%)

    TV (28%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Hanwell, Greater London, England

The most recent Sky outage reports came from the following cities: London, City of London, Mitcham, Wandsworth, Southwark, Croydon, Staines, Enfield Town, Northolt, Hounslow, Southall, Harringay, Fulham, Ealing and Epsom.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomCity of London TV
United KingdomMitcham Internet
United KingdomWandsworth Total Blackout
United KingdomLondon TV
United KingdomLondon Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Hanwell, England

Latest outage, problems and issue reports in Hanwell and nearby locations:

  • dannywatty Daniel Watkins (@dannywatty) reported from Tottenham, England

    @SkyHelpTeam just moved flat and waiting for installation as a new customer for broadband and a tv package and have to wait 3 weeks for this. I know we’re in a lockdown but can anything be done in meantime as working from home with no internet is tough?!

  • sparkyhester M a r k H e s t e r (@sparkyhester) reported from Ealing, England

    @SkyHelpTeam still having patchy broadband and now satellite signal has dropped again. In W3, London. Any problems in the local area I should be aware of?

  • MilesBlumsom Miles Blumsom (@MilesBlumsom) reported from Bushey Heath, England

    Anyone else having problems with the @SkySports commentary on the Spurs game? Commentators are ahead of the picture

  • jackjctaylor Jack Taylor (@jackjctaylor) reported from Islington, England

    @SkyUK I can’t get my online account working, I just get an error when logging into my account online and on my app. Can someone help?

  • WoleAdesemoye Wolé Adesemoye (@WoleAdesemoye) reported from Hammersmith, England

    @virginmedia is by far the worst TV, broadband and telephone service I’ve received in 20. Customer service is appalling. I was just on the phone and the customer service personal just hung up on me. I just can’t wait to leave and go back to @SkyUK. #avoid #virginmedia

  • BelsMoore Belinda Moore (@BelsMoore) reported from Merton, England

    @SkyHelpTeam Ok will try that - network connection back now no satellite signal reactiving box for 20th time,

  • SukiHubbard suki-design.com (@SukiHubbard) reported from Richmond, England

    @SkyHelpTeam Thanks but that was a lockdown1 issue. I now want to speak to you about something completely different not covered on any of your online forums!

  • gardencourtman Jonathan Fenster (@gardencourtman) reported from Harrow Weald, England

    @SkySportsPL @SkySports Why wasn’t Sharp getting a red card for raking his studs down the ankle of Schar

  • BelsMoore Belinda Moore (@BelsMoore) reported from Merton, England

    @SkyHelpTeam Don’t understand. Engineer has arrive but says not allowed in the house bit you sent me a video yesterday explaining how to have a visit safely. Router/Sky Q mini box problem. Waited 10 days for engineer. Family of 6 inc 4 kids off school. Need Sky to work!

  • CabbieOO7 CabbieOO7 🇬🇧 (@CabbieOO7) reported from London, England

    @SkyHelpTeam Think the best option is to move to another provider as 12 months of Sky has been terrible

  • claireleonePR Claire Foster FCIPR 💙 (@claireleonePR) reported from Camberwell, England

    @SkyHelpTeam hi, is there still a broadband problem in se21? I have had intermittent connections every couple of minutes since Friday. I can’t work, I’ve used all my phone data, not enough connection for Netflix or Disney Plus. Can you help please? Thank you

  • Paulaha21043676 Paula hammond (@Paulaha21043676) reported from Lambeth, England

    @SkyHelpTeam I was just wondering if you could help me.i have had a land line phone.for 2 months now but I have not received my land line telephone number. Thank you

  • BelsMoore Belinda Moore (@BelsMoore) reported from Merton, England

    @SkyHelpTeam Main box keeps losing network connection assume that is why mini box keeps disconnecting. Mini box multiple reasons, no connection, lost Sky Q box, no sat signal. New router but everything else - phones, laptops, iPads all connected and holding connection.

  • SnoWhiteSally Sally (@SnoWhiteSally) reported from Barnet, England

    Is anyone else in #barnet having issues with @SkyUK tonight? I just want to watch shitty tv to take my mind off of the #nationallockdown

  • Lewoodman Lisa Woodman (@Lewoodman) reported from Merton, England

    @SkyHelpTeam @Jimmy74923391 London in general I agree with, I’m Morden and it’s been severely cutting and I upgraded to superfast a few months ago! All trouble shooting tried. Sky needs to now investigate.

  • PremtonSadiku1 Premton Sadiku (@PremtonSadiku1) reported from Tottenham, England

    @SkySports @frankbrunoboxer @MikeTyson next time we meet ill have to treat u pls u did treat me few times its my turn 🤟🇽🇰

  • paulstevenlewis Paul Lewis (@paulstevenlewis) reported from Barnet, England

    @SkyHelpTeam I’m a TV customer looking at maybe adding broadband. I live in London N31QN. I ran a quote & it says no fibre is available at my address, but I have had fibre quotes from you in the past. Is it possible this is an error? I cannot consider moving without fibre. Thanks

  • Lewoodman Lisa Woodman (@Lewoodman) reported from Merton, England

    @SkyHelpTeam constant connection issues in CR4 is there an internet / broadband issue today?

  • nadeemshassam Nadeem S. Hassam (@nadeemshassam) reported from Hillingdon, England

    Virgin Media putting up prices. Under the guise of network upgrades! “like it or leave it” they say. Fair enough, “leave” it is. @SkyUK @bt_uk I’m coming to one of you! #leavevirginmedia #virginmedia

  • stanleymotown Stanley Motown (@stanleymotown) reported from London, England

    @SkyHelpTeam No, streaming to my TV, phone has two bars WiFi signal, TV has no internet connection - 6ft away, check internet settings on TV tells me it’s connected then not then is then not

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • garpihumidor Garpi Humidor (@garpihumidor) reported

    @skytv @SkyUK @SkyHelpTeam Has anyone else received poor service from Sky Broadband & Telephone recently.They have tested my telephone lines for a fault, and they are refusing to send me a written report which I can submit to another firm for a second opinion.Unprofessional !

  • YNWA_4Life Trist 🐀 (@YNWA_4Life) reported

    @SkyHelpTeam My tablet, despite being one of my registered devices, is getting the 'device limit reached' warning on Sky Store and its saying im unable to make changes until January. Can you help?

  • mrtrutwein Nick Trutwein (@mrtrutwein) reported

    @SkyHelpTeam I follow the link in your email to activate and redeem the offer but later down the line it seems to fall down. I get to the point of using my Apple ID and I even confirm payment details then I can't get beyond that. Seems like @AppleTVPlus are the weak link??

  • EwoodLoyal Scottish Rover (@EwoodLoyal) reported

    @SkyHelpTeam Please do as it must be a frustration to everybody and one that should be sorted as soon as possible as not good service.

  • bobbiollerensh3 bobbi (@bobbiollerensh3) reported

    @SkyHelpTeam broadband was activated on the 12th and it still doesn’t work, i’ve contacted you multiple times but nobody seems to have a solution. This is ridiculous, i’m paying for your service and it doesn’t even work and then your staff don’t try and solve the issue either

  • GrahamBlundell2 Mac (@GrahamBlundell2) reported

    @SkyHelpTeam New customer

  • Lauren_6489 L (@Lauren_6489) reported

    @SkyUK please sort your customer service out. People will walk, especially now

  • manyen10 hodd the God (@manyen10) reported

    @SkyHelpTeam what is wrong with your download service everytime you put the buzzcocks or ALOTO on you can never download it your service is awful. You charge exuberant price for a service that don't work .

  • AdzWhitcombe Adam (@AdzWhitcombe) reported

    @deanheadley585 @defty_sean @SkyHelpTeam Known issue. Spoke to them last night and there is a new version without the issue with the battery connection. They’ve been taken off sale on Amazon.

  • frankiesgirl frankie (@frankiesgirl) reported

    @SkyHelpTeam I need to speak to someone, I can't get past the automated system. Please help