Sky outages and service status in Hanwell, England
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
- Sky generated 4 outage signals in the last 24 hours around Hanwell, including 4 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received Jun 9, 8:33 PM GMT+1.
- Internet (67%)
- Wi-fi (20%)
- E-mail (5%)
- TV (5%)
- Phone (2%)
- Total Blackout (1%)
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Hanwell, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hanwell, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 9: Problems at Sky
Sky is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Hanwell, England
The most recent Sky outage reports came from the following cities: Hammersmith, Wembley, Brentford, Southall, Northolt, Hounslow, Ruislip, Kensington, Feltham, Uxbridge, Harrow, West Drayton, and Pinner.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 2 hours ago |
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Internet | 4 hours ago |
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TV | 4 hours ago |
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Wi-fi | 16 hours ago |
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Wi-fi | 2 days ago |
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Internet | 6 days ago |
Nearby cities with recent reports
4 recent signals
2 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Sky Issues Reports Near Hanwell, England
Latest outage, problems and issue reports in Hanwell and nearby locations:
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Ian Gallosi (@IAGallosi) reported from Ealing, England@virginmedia broadband down again. Every month there’s at least one problem. Contract can’t end soon enough. So glad to be going back to @SkyUK . If you’re thinking of going with Virgin Media, stay well away! #useless #workingfromhomefail
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Janice 🌊🌊🌊 🐀 (@en1gmaw4) reported from Brentford, England@SkyHelpTeam I realise that sky don’t want you to cancel anything so that’s why they keep you waiting online for a loyalty expert for so far 1.45 hours. Was only going to cancel the tv #shambles #joke #shocking
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Wolé Adesemoye (@WoleAdesemoye) reported from Hammersmith, England@virginmedia is by far the worst TV, broadband and telephone service I’ve received in 20. Customer service is appalling. I was just on the phone and the customer service personal just hung up on me. I just can’t wait to leave and go back to @SkyUK. #avoid #virginmedia
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Steve May (@SteveMay_UK) reported from Hillingdon, England@EmotivvAV @SkyUK It's seemingly random, and I've no idea how widespread the issue is...
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Bethany Cole (@coleb86) reported from Ealing, England@SkyHelpTeam I just can’t access wifi. I’m having to use my mobile data to work. It’s ridiculous. I need you to help in some way.
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Dak Thunder (@DakThunder) reported from Richmond, England@SkyUK please tell me why @BTGroup needs to be contacted when trying to change my cancellation? Angela at support said there was a 'point of no return.' Please direct me towards this policy. I did not auth the sharing of info bw the 2 companies. Thx.
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Darren (@darriekylie) reported from Kensington, England@SkyHelpTeam so I spoke to someone at broadband who can only tell me there’s an outage in my area 5 days of not being able to work from home is not good they advised to contact Openreach they say speak to u, possible to get any answers on this issue! frustration is setting in.
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Russell Turner (@Ruislipbee) reported from Hillingdon, England@ThorneintheSide @SkySports What annoys me about the whole saga is the media are telling people how they think they should behave and think. This is a free country and people should be able to express their support or not in what way they see fit !
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Jess (@MrsScreech) reported from Hillingdon, England@SkyHelpTeam not happy being charged a £30 admin fee to re-contract with you. Can something be done about this please as I am a Diamond VIP customer?
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mya (@1980smya) reported from Richmond, Englandhow are sky gonna cancel my broadband without telling me and then reset it up as more expensive and a month after my move in date SOME PEOPLE WORK FROM HOME!!!!!!! @SkyUK i hate u already
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Henye 💙 (@HenyeFranks) reported from Ealing, England@SkyHelpTeam hi - suddenly when watching tv today the sky q disconnected from our sky wifi and now won’t reconnect. I’ve unplugged and refreshed - but still won’t reconnect to watch Netflix etc. pls help?
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Stephen McClay (@SMcClay29) reported from Harrow Weald, EnglandJuly 31st: order new Sky package 2 months later: Sky installed 2 days later: Sky wipe the signal while trying to fix a catch-up TV issue then tell me I have to wait until 7 more days to get it fixed, oh and pay for it. “Believe in better?” Can’t really do any worse @SkyHelpTeam
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Mike (@muttleyman) reported from Hounslow, England@SkyUK As an existing customer l won't recommend sky, as trying to contact sky is almost impossible.
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Paulette Weekes (@Paulette_Weekes) reported from Brentford, EnglandSky broadband down reporting 2 to 4 working days to be resolved. This is so irritating @SkyHelpTeam. It’s the weekend and my children want to play games.
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Nadeem S. Hassam (@nadeemshassam) reported from Hillingdon, EnglandVirgin Media putting up prices. Under the guise of network upgrades! “like it or leave it” they say. Fair enough, “leave” it is. @SkyUK @bt_uk I’m coming to one of you! #leavevirginmedia #virginmedia
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Alyn Burke (@alyn1957) reported from Hounslow, England@SkyHelpTeam my internet connection doesn't work, this is the 6th time this month. I can't get through to a human what can I do to sort it out?.
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LittleLondonWhispers 💙 (@londonwhispers) reported from Kensington, EnglandI don’t often rant but @skyuk the 9 hrs we’ve wasted with your customer service is a joke. I’ve been a customer of yours from day 1 how on earth do you cancel someone’s broadband & tell them you can’t reinstate it until December 31st #WFH
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Will Kane (@calendarboysuk) reported from Twickenham, England@SkyHelpTeam I have been assisted by so many wonderful members of the executive response team over the past few months that i need their help once more but can’t seem to find a contact number as i am about to move home once again & need their valued help can someone get in touch?
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IDRIS FERTOUT (@IDRISFERTOUT) reported from Hammersmith, England@SkyHelpTeam Sky broadband is down . I have been trying to go through your trouble shooting prompts. Which has told me my router setup is the issue, yet you’re fully aware there’s a problem at my local telephone exchange? Can you inform your customers there’s a problem?
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xxx (@Fabs11111111) reported from Kensington, England@SkyUK I'm a gold member And still waiting for my refund more then 1 week know and the operators keep on saying its been refunded to my credit . Operators should listen to customer and not do what they won't
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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MikeyyBarbatoo. (@MikeyBarbatoo94) reported@SkyHelpTeam @bt_uk after having an engineer booked in & then speaking to your colleague on the phone they then pushed my appointment back to later date!!! Even though I told them to leave the date booked, please let me know how I can cancel broadband and I’ll use someone else.
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🤎💙💛 JORDANRHYS🤎💙💛 (@JORDANRHYS) reported@SkySports picture quality on the Warr v HullFC is abysmal! RL shoved on the red button again like 2nd class citizens! Hideous! Crap service! 🤬😞
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Sarah-Jane Lee (@Soodge) reported@SkyUK customer of nearly 19 years. I’ve moved home, the engineer came out & advised sky q can’t be set up & to get sky stream instead. I’m astonished that new customers can get this for half the price I can and there is no budging on that. I have cancelled my account!
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Joeanne Thomas (@joeanne_thomas) reported@SkySports So rude!
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CruelJohno (@crueljohno) reportedGood call from the corner- Rozicki was never going to give in but they saved him serious damage with still a few rounds to go #Zuffa #Boxing #SkySports
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ian bannister (@fountains88) reported@brfutboll Whether Messi is the greatest or isn’t (I think he is) is not the point here-who the hell cares what @SkySports thinks?! They think football was invented when the Premier League started & have dumbed down football coverage immeasurably. Their opinion is completely irrelevant
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shanedbwc (@shanedbwc) reported@SkySports When does the Nike contract end because these shirts are awful
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alan devlin 🏴🇮🇪☘🍀 (@alandevlin67) reported@ScotlandSky **** up no 1 cares what you think. You're a bigot n skysports should be ashamed employing you
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Sarah-Jane Lee (@Soodge) reported@SkyHelpTeam customer of nearly 19 years. I’ve moved home, the engineer came out & advised sky q can’t be set up & to get sky stream instead. I’m astonished that new customers can get this for half the price I can and there is no budging on that. I have cancelled my account!
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Ubong Silas (@ubysilas) reported@theMadridZone @SkySports Arsenal are in trouble