Sky Outage Report in Hanwell, Greater London, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Hanwell, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hanwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 09: Problems at Sky
Sky is having issues since 09:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (15%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Hanwell, Greater London, England
The most recent Sky outage reports came from the following cities: Hampstead, London, City of London, Wandsworth, Harringay, Southwark, Southall, City of Westminster, Croydon, Hammersmith, Islington, Enfield Town, Barnet, Chertsey and Greater London.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Internet | ||
| TV | ||
| TV | ||
| Internet | ||
| TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Hanwell, England
Latest outage, problems and issue reports in Hanwell and nearby locations:
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
@SkyHelpTeam No at the end of the steps I get a blank page that’s the problem 😤
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Shane Gillespie
(@ShaneGillespie) reported
from
London, England
I don’t like this @SkyUK Don’t want to help people who have been Furlough and told me they can’t get a manager to call me. @BorisJohnson the government needs to help here before we all get in to debt because of it. @SkyHelpTeam @SkyNews @BBCNews
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Nick Spero
(@nickspero) reported
from
Barnet, England
@SkyHelpTeam been utterly left in the lurch by Sky despite having been a customer for >20 years (& a VIP whatever that means).
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
@SkyHelpTeam When I go to the link and do all what it says and it asks if it works, which it doesn’t , it just takes me to a blank page so there is no further help
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John Cahillane
(@johncahillane85) reported
from
Iver Heath, England
@skytv @SkyHelpTeam Absolutel atrocious that you are not sending engineers into property's of people classed as keyworkers or those with underlying health issues while all this is on going I am one minibox down just had an argument with a customer service rep on the phone
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cheffiana
(@zoegracee03) reported
from
Camberwell, England
@SkyUK its 9.06 why is the wifi not working....
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Chris Boud
(@Boudie83) reported
from
Tottenham, England
@SkyHelpTeam Hi sky. Could you help me with this error issue. Get it on laptop, mobile and on sky go app. Thanks
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John Cahillane
(@johncahillane85) reported
from
Iver Heath, England
@skytv @SkyHelpTeam absolutely atrocious that you are not sending engineers into property's of keyworkers/people with underlying health issues while all this is one going 2 people in my household come under that category one sky q minibox down... Tweet 1 of 2
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Raymacuxbridge
(@raymacuxbridge) reported
from
Denham, England
@SkyHelpTeam your broadband has over charged us by 50% this month and no way of getting through to anybody. Poor service
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Celia Smith
(@celysmith) reported
from
Watford, England
Please help us out @SkyUK @SkyHelpTeam We’ve tried your help team but got nowhere. We Need WiFi!
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Shane Gillespie
(@ShaneGillespie) reported
from
London, England
@charlotte19831 @SkyUK @BorisJohnson @SkyHelpTeam @SkyNews @BBCNews They are bloody useless, wont get a manager to call us and won’t do anything to help.
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
Why is it so difficult to get help from @SkyHelpTeam .. my sky Q won’t connect to my Sky hub box
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Sam Sparrow 🇪🇺
(@SamRSparrow) reported
from
Hillingdon, England
@SkyHelpTeam hi our Sky Q keeps freezing and saying we have no satellite signal, but our status is all fine as is our network connection. We have been through the troubleshooting online which hasn’t fixed it and you’ve removed your phone number to call. Please help.
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
I hate @SkyUK so I call the phone help and the answer to my sky Q not connecting is to send a Ethernet cable which will take 5 working day’s... **** off I pay £120 a month and now I can’t use my sky mini boxes or get any on demand stuff @SkyHelpTeam you are ***************
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Ellie ..†
(@elxliee) reported
from
Kingston upon Thames, England
@SkyHelpTeam hi my broadband is down at Kt12sa, is there any issues as I’m working from home and cant get back online
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Ashley James
(@ashleyljames) reported
from
Wandsworth, England
@citythameslink1 @SkyUK I want to cancel my movies subscription but I won't let me do it online. Says I need to call!
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Keiran Betteley
(@kbetteley) reported
from
London, England
@Elpifco3 @coleddievickers @bluesam33 @SkySports Surely makes more sense for us to accept that no one could have foreseen this and just cancel the season out of respect for the thousands who died. Terrible shame for the red lot from across the park but you win some, you lose some... couldn’t happen to s nicer bunch...
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
@JayHayon66 @SkyHelpTeam It’s ridiculous I pay over £100 a month and when there’s issues I’m not allowed to call cause I’m not a key worker but I still have to work from home . And my job is actually supporting the NHS 😤
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Jill Pay
(@belugajill) reported
from
Camden Town, England
@SkyHelpTeam No I've tried that and it doesn't work. I want to speak to a real person, as is my right as a long term paying customer.
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Ayo Alabi
(@ayoalabi99) reported
from
Islington, England
@sonnydniro @SkySports Silly really. Liverpool shd b champs we know but all they care abt is crowing them & not losing money. 27k lives & rising don’t matter. There has to be cut off point to restart n end the season, if not cancel d damn thing. Give them d title if u have to n sack off d season
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Steve 👽
(@steven_metcalfe) reported
@SkySports The officials are getting worse than the actual VAR. They know they now have a safety net to change a decision. That incident yesterday was borderline farcical. He blew the whistle so the free kick was taken. He basically VAR'd himself🙄
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Jamie
(@Jamie619Jamie) reported
@SkyHelpTeam been trying t get through t live chat not working contract coming t end what deals can you offer there's a virgin media one at min m100 18 months 75 quid bk free setup 24 a month
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Wayne_91
(@Wayne_oprey) reported
@SkySports The referee isnt & hasnt been good enough for a while. Even with VAR to his disposal, he still seems to fail at doing his job. He needs to be stood down once and for all. Hope to *** West Brom go down after the player reaction!
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Detective Scootercycle
(@DScootercycle) reported
@SkySports VAR is not the problem. Its the way its being used by people who dont know how to use it properly.
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ЯB
(@BapaPeats) reported
@SkySports Lee Mason’s head can’t have been right after this. Players get subbed for poor performance & the same should happen to referees when they’re having a shocker! Change referees at the next stop in play. He’s going to have to come out, hold his hands up after & face a suspension.
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Gricey
(@Gricey544) reported
@SkySports Absolute crap!!! Miking it up as they go along! If this was a normal job they’d be recruiting a full team with how bad the refs have been!!
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Graham Snelgrove
(@GrahamSnelgrove) reported
@SkyUK are we having problems today? Can not access your website or my account, very very slow, to fix my intermittent broadband. Bit of a Catch 22.
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Jamiee. 2.0
(@Jamieeeeewafc) reported
@reecearcher9 @skytv @SkyHelpTeam Haha **** sky, they'll be out in about 6 month to have a look at it! It's not as bad as it was, still waking up early but I can handle a 5:30 wake up, it's better than 2am!
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Who?
(@whowhoisthis1) reported
@SkyUK #Top10 so just watched #topfemaledirectors and @rtalalay wasn't amongst them at all? Isn't that a crime :) please fix, her work on #Doctorwho is amazing
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Hebbes
(@HebbesAlex) reported
@SkySports Lee Mason is an awful referee and I shudder whenever I see he or Mike Dean has been allocated our games from a Saints fan