Sky Outage Report in Hanwell, Greater London, England

Problems in the last 24 hours in Hanwell, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hanwell, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

• Internet (45%)
• TV (31%)
• Wi-fi (13%)
• Total Blackout (6%)
• Phone (3%)
• E-mail (2%)

Live Outage Map Near Hanwell, England

The most recent Sky outage reports came from the following cities: Hammersmith, London, West Drayton, City of Westminster, Croydon, Southwark, Stanmore, Wandsworth, City of London, Islington, Wembley, Northolt, Uxbridge, Brentford, and Hounslow.

City	Problem Type	Report Time
Hammersmith	Wi-fi	29 minutes ago
London	Internet	2 hours ago
London	Total Blackout	3 hours ago
London	Internet	3 hours ago
Hammersmith	Internet	3 hours ago
London	TV	4 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Hanwell, England

Latest outage, problems and issue reports in Hanwell and nearby locations:

• 
  Alan Back (@ARBack1) reported 11 minutes ago from Richmond, England

  @WillGreenwood @matt9dawson @lionsofficial @SkySports I was there for the Durban test. Never forgotten

• 
  peter (@peter33266430) reported 11 minutes ago from Slough, England

  @SkyHelpTeam absolutely disgusted with sky customer service , was my intention to renew but have decided to cancel so dam rude could not give me a renwal price, lived sky but have decided to cancel and hiven my 1 months notice

• 
  Matt Lawley (@mattlawley703) reported 13 minutes ago from Croydon, England

  @SkySports No problems with that whatsoever. You can’t start a new season when there’s just 8/9 games left. Play 2-3 games a week.

• 
  David Clark 🇬🇧 (@d4vidc88) reported 13 minutes ago from Chertsey, England

  @SkyHelpTeam what’s going on with your crap WiFi today not been working most of the day!! Get better service with @bt sort it out

• 
  Christopher Golds (@chrisgolds) reported 20 minutes ago from Lambeth, England

  @tonyprod77 @jimwaterson @marcio_delgado @SkyUK @ThreeUK @EE and never looked back. @ThreeUK was so poor I could sometimes barely send a tweet due to lack of signal. 🙄

• 
  scott (@scottherne01) reported 29 minutes ago from Hounslow, England

  @SkyUK if someone doesn’t call I will cancel my direct debit. Conking people and making impossible to speak to someone!!

• 
  Christopher A. Hamer (@chrisahamer) reported 30 minutes ago from Kingston upon Thames, England

  @_alexwalton @SkyHelpTeam Great customer service there, especially as cutting people off during the COVID 19 outbreak seems terribly sensible.

• 
  Marcus Weedon (@MarcusWeedon) reported 30 minutes ago from Harrow Weald, England

  Footballers to be asked to take pay cuts is utterly ridiculous, why do football clubs treat them so differently to normal employees of any business. Put money on it that they didn’t ask their other staff to take a cut! Furlough them like everyone else #bbcsport #skysports

• 
  Rebeccah (@RebeccahCJ) reported 32 minutes ago from Spelthorne District, England

  @SkyHelpTeam I have tried for weeks to reach someone. Tried calling. Tried online chat. Tried tweeting. Now a shielding person is without Broadband and TV. Now he can't do his vital shopping online. I need help with this. Please tell me how we can get help.

• 
  Mark 🌈🏳️‍🌈 (@markselondon) reported 35 minutes ago from Lambeth, England

  @SkyHelpTeam hi, my sky subscription ends today and I haven’t received any packages to send back my QBox and mini QBox. I don’t want to be charged for keeping them can someone help please.

• 
  Faraz (@faraznaqvi82) reported 38 minutes ago from Barnet, England

  Thanks to @SkyUK for pausing @SkySports and looking after customers during the lockdown. Great customer service.

• 
  peter (@peter33266430) reported 38 minutes ago from Slough, England

  @SkyHelpTeam can’t believe it I have paid for my sky movies and they have cancelled it it’s about time to cancel my subscription

• 
  Mark Ellerington (@MrLuxuryYacht) reported 40 minutes ago from Harrow Weald, England

  @SkyHelpTeam I have just received notification of my next bill since changing my package and it is a lot more than I was advised it would be during the call. Also the future bill amounts are more than advised. Please contact me to sort or else just cancel my whole subscription.

• 
  (high-room) (@hyrume1) reported 40 minutes ago from Hounslow, England

  @SkyUK your wifi is shit, sort it out

• 
  Veronica Van Muyen (@verona_vm) reported 41 minutes ago from London, England

  @SkyHelpTeam our WiFi has been down (London) since yesterday morning, tried everything imaginable, followed instructions, unplugged everything and plugged it back in, restarted, to no avail.

• 
  Andy Gilmore (@AndyLondon43) reported 43 minutes ago from Barnet, England

  @SkyUK trying to contact you by phone. Can’t get through. Can you email me your customer retention email address please.

• 
  Anna Fergusson (@FeistyFifties23) reported 45 minutes ago from Kensington, England

  @SkyHelpTeam I am having problems with my set top box in that it does not have internet connection.

• 
  Philip Collins (@PhilipCollins24) reported 53 minutes ago from Richmond, England

  @barbedquill @WillGreenwood @matt9dawson @lionsofficial @SkySports Good point. Never noticed that before.

• 
  peter (@peter33266430) reported 59 minutes ago from Slough, England

  @SkyHelpTeam I rang sky to renew my sky package, but the advisor said I can have it for £40 so I said whst about sky soorts she said I can’t give you price on that, I think it’s bad selling, *** would I know how much it will be in June, say if I can’t afford it at June then what

• 
  Jonathan (@mrjonnyrimmer) reported 60 minutes ago from Wandsworth, England

  @SkyUK I appreciate there are plenty of more serious issues afoot, but attempting to remove an expensive package from my subscription is impossible if you insist I have to call. When I do you advise you can’t take my call. Blatant attempt to trap customers ... pls resolve

Sky Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Stephen Blair (@sbjblair) reported 2 minutes ago

  @SkyHelpTeam Ta. Gone through those steps and it says to call however doesn't provide a never to call

• 
  Emma Cadden (@emma_aye) reported 3 minutes ago

  @SkyHelpTeam Morning - one of them has, but there is no longer a sky ID linked to the account so I get another error when I try to get it through that account. I tried another email address that definitely has never been used and get the same error previously mentioned.

• 
  Emma Cadden (@emma_aye) reported 9 minutes ago

  @SkyHelpTeam Hi - I’m trying to organise broadband/tv for my new flat, and keep getting a screen saying I’m already a customer after entering my details. I’ve never had sky - is there a known issue with this?

• 
  yorkmikey (@yorkmikey1) reported 9 minutes ago

  @BrettStorey73 @SkyUK I have the same problem and ihave super fast fibre bollocks ,my mini sky q keeps cutting out its well annoying

• 
  Kathy Ahfid (@kathyahfid) reported 10 minutes ago

  @SkyHelpTeam I feel tired and hopeless and I was on the verge of tears over the phone with your customer service team yesterday (and for almost everyday for a month beforehand).

• 
  KEVIN JONES 🌈 (@valleyboy1977) reported 14 minutes ago

  Sky Q sound drop out seems to be an issue with loads of people on Sky Forums but @skytv @SkyUK @SkyHelpTeam seem to know about the issue but are ignoring it #Rubbish

• 
  me (@bozzy4) reported 17 minutes ago

  @SkyHelpTeam I think I require the latest sky hub. I have superfamily broadband, but connectivity is a major issue

• 
  Perry (@PerryBrennan) reported 18 minutes ago

  @SkySports What a stupid article lol

• 
  Stephen Blair (@sbjblair) reported 19 minutes ago

  @SkyHelpTeam I got an email at 5am today all working. However not working at all. Tried to call through but being told offices are closed and lined open at 7am. It's now almost 9am. Help would be welcome.

• 
  Blayne Johnston (@Blaynoh29) reported 20 minutes ago

  @SkySportsNews So this was totsl bullshit going by his interview today. Poor poor by skysports