Sky Outage Report in Hanwell, Greater London, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Hanwell, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hanwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 16: Problems at Sky
Sky is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (48%)
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TV (29%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Hanwell, Greater London, England
The most recent Sky outage reports came from the following cities: Southwark, London, Fulham, Wembley, City of Westminster, Croydon, Slough, Hounslow, Wandsworth, Islington, Greater London, City of London, Hammersmith, Northolt and Harringay.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Southwark |
Wi-fi | |
| London |
Internet | |
| Fulham |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Hanwell, England
Latest outage, problems and issue reports in Hanwell and nearby locations:
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Barbara Poole ⚽🦅
(@Barbara4003) reported
from
Croydon, England
Have they stopped banging on about Liverpool yet? I refuse to switch over and listen to that garbage. @SkySports
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Stephen McClay
(@SMcClay29) reported
from
Harrow Weald, England
@SkyHelpTeam Please will you explain why your automated phone service is telling me to phone back between 8:30am and 9:00pm, when it’s 8:42? I thought your slogan was “believe in better”? I’m not allowed to be 12 minutes late to my desk at my work. When will you be there?
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aleibeauty.com
(@LeiSachelle) reported
from
Camden Town, England
@SkyHelpTeam No. I’ve left. I want to discuss abysmal service and the audacity to charge me a termination fee
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Baisden 📸🎥
(@Stefan_baisden) reported
from
Hillingdon, England
@fefahq @SkySports What a stupid reply. Delete your page.
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Naresh Vaneshwar
(@nrshq) reported
from
Croydon, England
Horrific customer care by @SkyUK regarding broadband contract renewal. They claim their virtual assistant can be super useful but it's dumb as f***. Then I called them, waited 30 minutes, then got transferred multiple times and waited more before they said they can't help me.
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Baisden 📸🎥
(@Stefan_baisden) reported
from
Hillingdon, England
@Dransyo @SkySports Are you stupid?
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Zara
(@zarascakes) reported
from
Croydon, England
@SkyHelpTeam But my 4G drops and the wifi doesn't work so it won't connect' irrelevant of the device, it's taking long enough to upload these tweets!
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Melz {Dexta’s Wifi} 👑🇯🇲
(@MelzDee) reported
from
London, England
When I’ve have “no satellite signal’ for 3 days now and @SkyUK @SkyHelpTeam tells me the next available engineer is the TWENTY THIRD OF MARCH. If I receive a bill for those 4 weeks without TV there’s gonna be a problem 🙃
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Baisden 📸🎥
(@Stefan_baisden) reported
from
Southall, England
@bigfellasnr @SkySports So you think we should just stop. And just accept the abuse then?? Are you stupid
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Rebecca Wicking ✡️
(@rebeccawicking) reported
from
Islington, England
@SkyHelpTeam Not good enough! This isn’t the price we agreed when I renewed my contract with you. You should honour the price that was agreed. I don’t really care for the reason. You will lose a lot of customers. I’ve been a customer for 9 years and that means nothing to you!
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Rebecca Wicking ✡️
(@rebeccawicking) reported
from
Islington, England
@sihiggins1985 @SkyUK @netflix I’ve already called themThey couldn’t take it off my bill then had the audacity to ask to rate them over the phone out of 10. Not fair on the advisor, not fair to the customer to be asked in person on the spot!Said they couldn’t remove that fee or the equivalent amount off bill x
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Charlene Peachey
(@Peachey_79) reported
from
Wandsworth, England
@SkyHelpTeam She needs @virginmedia to actually cancel her account as they added a package she didn’t agree to and now they won’t allow her to cancel or change. She’s not even signed or agreed to any new payments 😩
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Sam Whitby
(@TheSamWhitby) reported
from
Wandsworth, England
@SkyHelpTeam is there Internet issues in the London SW8 area
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Jo Asante
(@JoJo79be) reported
from
Croydon, England
I wonder 🤔 how many people were told that they would receive compensation following @SkyUK outage on 17th Feb , only to find their next month bill hasn’t been adjusted 😠 @SkyHelpTeam how many calls and tweets will it take ??
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aleibeauty.com
(@LeiSachelle) reported
from
Camden Town, England
@SkyHelpTeam My exemption is that you provided awful service as a broadband provider for 3 of the 6 years and I will not be paying that termination fee, so who do I need to speak to directly to get this matter sorted out
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the spark
(@sparkloaf26) reported
from
Barnet, England
Sky wifi is utter **** how can it keep going down #skywifi @SkyHelpTeam
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a
(@__astin__) reported
from
Hounslow, England
@Nickthered123 @SkySports Okay, don't watch it then. Problem solved.
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Sabina Khan
(@SabinaNKhan) reported
from
Croydon, England
@SkyHelpTeam can you please urgently assist - our broadband has gone down and the landline is dead so I can’t call your customer services. I need to get back online urgently for work.
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Steve May
(@SteveMay_UK) reported
from
Hillingdon, England
@EmotivvAV @SkyUK It's seemingly random, and I've no idea how widespread the issue is...
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Ricky Grimes
(@rickygrimesclay) reported
from
Barnet, England
@SkyHelpTeam has there been a problem with the broadband in N10 I have had no internet all day today?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Bex
(@Bex57836285) reported
@SkyHelpTeam I’ve already done this. Says there is an issue, then tests again and said it fine. Then 30 mins later it will go down again. Clearly something is wrong! Really awful service for 2 weeks now
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Beardy Mike
(@Beard_of_Prey) reported
@lrushton99 @SkyHelpTeam Mine too! I'm just outside of Crawley! As Lauren said, seems the same as the recent outage
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KCharlie
(@KCharlie88) reported
@SkyHelpTeam no 4G on my mobile at all. Is this a known issue??
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Adam
(@kumba70) reported
@SkyHelpTeam Broadband appears to be down according to Downdector. Mine went out mid Teams call around 20 mins ago
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fiona thomas
(@FlojoKittyMaria) reported
@SkyHelpTeam yet again your broadband service is down I’m now having to use my mobile data to carry out my work. Will you be refunding me for this inconvenience yet again
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CrumbGamingUk
(@crumbgaminguk) reported
@SkyHelpTeam @laurrenlouise_ Sorry for the inconvenience?? I don’t earn a living when my internet is down which has been too many times in the recent month. I don’t get paid when my internet isn’t working, but I’ll still be expected to pay you my monthly bill.
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Lauren
(@laurrenlouise_) reported
@SkyHelpTeam @SkyHelpTeam are you going to resolve this issue? Instead of directing to people to webpage when they know there’s an issue.
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Jamie Lavery
(@JamieLavery_) reported
@SkyHelpTeam having to hotspot to my phone again as the internet is not working in Crawley. It was only a couple of weeks ago this happened. So frustrating.
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Alan Fergusson
(@ferguss70) reported
@SkyUK @SkyHelpTeam the outages are getting ridiculous on #broadband #service drops far too often
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Beardy Mike
(@Beard_of_Prey) reported
@SkyHelpTeam here we go again! Looks like Sky internet is down again. How many counties affected this time?