Sky Outage Report in Hanwell, Greater London, England

Problems in the last 24 hours in Hanwell, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hanwell, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

• Internet (46%)
• TV (30%)
• Wi-fi (13%)
• Total Blackout (5%)
• Phone (3%)
• E-mail (2%)

Live Outage Map Near Hanwell, England

The most recent Sky outage reports came from the following cities: Wandsworth, London, Hammersmith, City of Westminster, Harrow, Fulham, Croydon, Camden Town, Southwark, Stanmore, City of London, Brentford, Watford, Southall, and Slough.

City	Problem Type	Report Time
Wandsworth	Internet	5 hours ago
London	Internet	20 hours ago
London	Internet	1 day ago
Hammersmith	Wi-fi	1 day ago
London	Internet	1 day ago
London	Internet	1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Hanwell, England

Latest outage, problems and issue reports in Hanwell and nearby locations:

• 
  𝕞 𝕒 𝕣 𝕚 𝕖 (@marie_haggerx) reported 3 minutes ago from Borehamwood, England

  Need help with possibly upgrading my internet package as speed is too slow to be working from home. I have looked online but want to speak to someone to find out how this affects my package @SkyHelpTeam

• 
  Jill Pay (@belugajill) reported 13 minutes ago from Camden Town, England

  @SkyHelpTeam No I've tried that and it doesn't work. I want to speak to a real person, as is my right as a long term paying customer.

• 
  Chris Boud (@Boudie83) reported 13 minutes ago from Tottenham, England

  @SkyHelpTeam Hi sky. Could you help me with this error issue. Get it on laptop, mobile and on sky go app. Thanks

• 
  Alarms Are Us Ltd. (@Alarms_Are_Us) reported 18 minutes ago from Bushey Heath, England

  Also @SkyUK and @virginmedia the engineer that solved the problem today is what customer service looks like - Gavin Wilson from @virginmedia get him to train your teams. We had at least 8 engineers over past 15 months between your services and this guy sorted it in 1 visit! 5*

• 
  Shane Gillespie (@ShaneGillespie) reported 20 minutes ago from London, England

  @charlotte19831 @SkyUK @BorisJohnson @SkyHelpTeam @SkyNews @BBCNews They are bloody useless, wont get a manager to call us and won’t do anything to help.

• 
  Andrew Carrier 🍸 (@AndrewCarrier) reported 25 minutes ago from Hammersmith, England

  @SkyHelpTeam Anyway, that’s the last I’ll say about it. I’ve cancelled my Direct Debit so the ball’s in your court. Suggest you send me a bill for whatever I might owe you; I’ll pay it then we can call it a day. I’ll never use any of your services again.

• 
  Robert Rams (@RobertRams1) reported 27 minutes ago from Barnet, England

  Amazing tech support from @SkyUK this morning both online first and then on the phone. How customer service should be done!

• 
  Raymacuxbridge (@raymacuxbridge) reported 28 minutes ago from Denham, England

  @SkyHelpTeam your broadband has over charged us by 50% this month and no way of getting through to anybody. Poor service

• 
  John Cahillane (@johncahillane85) reported 29 minutes ago from Iver Heath, England

  @skytv @SkyHelpTeam absolutely atrocious that you are not sending engineers into property's of keyworkers/people with underlying health issues while all this is one going 2 people in my household come under that category one sky q minibox down... Tweet 1 of 2

• 
  Shane Gillespie (@ShaneGillespie) reported 34 minutes ago from London, England

  I don’t like this @SkyUK Don’t want to help people who have been Furlough and told me they can’t get a manager to call me. @BorisJohnson the government needs to help here before we all get in to debt because of it. @SkyHelpTeam @SkyNews @BBCNews

• 
  Ayo Alabi (@ayoalabi99) reported 35 minutes ago from Islington, England

  @sonnydniro @SkySports Silly really. Liverpool shd b champs we know but all they care abt is crowing them & not losing money. 27k lives & rising don’t matter. There has to be cut off point to restart n end the season, if not cancel d damn thing. Give them d title if u have to n sack off d season

• 
  Sam Sparrow 🇪🇺 (@SamRSparrow) reported 36 minutes ago from Hillingdon, England

  @SkyHelpTeam hi our Sky Q keeps freezing and saying we have no satellite signal, but our status is all fine as is our network connection. We have been through the troubleshooting online which hasn’t fixed it and you’ve removed your phone number to call. Please help.

• 
  Alarms Are Us Ltd. (@Alarms_Are_Us) reported 36 minutes ago from Bushey Heath, England

  Sad that we had to leave, go to @SkyUK - was worse. clearly focused on sales and NOT Service. All the engineers from @virginmedia & @SkyUK were really nice people, but did not seem too technically skilled passed - replacing router, swirling in/off etc. Today’s guy new his stuff

• 
  Andrew Carrier 🍸 (@AndrewCarrier) reported 43 minutes ago from Hammersmith, England

  @SkyHelpTeam You clearly haven’t read my tweets very carefully. I don’t want to “get in touch with the right team” or “explore my options”. I want to give you my two weeks’ notice of cancellation of my broadband service. That’s all; it’s simple.

• 
  John Cahillane (@johncahillane85) reported 47 minutes ago from Iver Heath, England

  @skytv @SkyHelpTeam Absolutel atrocious that you are not sending engineers into property's of people classed as keyworkers or those with underlying health issues while all this is on going I am one minibox down just had an argument with a customer service rep on the phone

• 
  Paul Pollington (@Pollingtonp77) reported 50 minutes ago from Hounslow, England

  @SkyHelpTeam I spoke to a member of the team and we've overcome the issue. The problem I now have is that I was told that I could mirror programs from my sky go to my TV until the box arrives, but this isn't the case.

• 
  cheffiana (@zoegracee03) reported 51 minutes ago from Camberwell, England

  @SkyUK its 9.06 why is the wifi not working....

• 
  Alarms Are Us Ltd. (@Alarms_Are_Us) reported 54 minutes ago from Bushey Heath, England

  Sad that we had to leave, go to @SkyUK = worse. clearly focused on sales and NOT Service. All the engineers from @virginmedia & @SkyUK were really nice people, but did not seem too technically skilled passed - replacing router, swirling in/off etc. Today’s guy knew his stuff

• 
  Kimberley Bliss (@obsessedkim) reported 57 minutes ago from Barnet, England

  @SkyUK @SkyWitness I’m nearly at the end of @GoodDoctorABC season 3 and I woke up today to find you’ve removed the whole season!! 😢 In these times a good binge watch is all a girl has. I want to know what happens! Please help! #sky #TheGoodDoctor #skywitness #skygo #sos #help

• 
  Ross Pearce (@Ross__Pearce) reported 60 minutes ago from Hillingdon, England

  @RyanJoForrester @SkySports No I agree the season needs to be finished! As there's a chance any team from 13th could get into the play offs. My main concern with the original tweet is the money these teams in the relegation zone will get if they don't go down. It's totally unfair!

Sky Issues Reports

Latest outage, problems and issue reports in social media:

• 
  John Pearse (@Jaypers777) reported 1 minute ago

  @SkyHelpTeam Thank you. Phoned Sunday due to issue with my 2tb Q box. Replacement box couriered to me and only 24 hour turnaround. All up and running again yesterday. Great service.

• 
  lauren jade (@laurenjh_91) reported 2 minutes ago

  @SkyHelpTeam trying to contact you regarding a missed broadband installation visit and all it does is tell me to use your help guide online... not helpful need to speak to someone ASAP!

• 
  Gareth Molyneux (@Aimbry87) reported 3 minutes ago

  @SkySports One of the worst things anyone can do to another person. Vile ******

• 
  Joe (@Joe93818065) reported 4 minutes ago

  @SkySports A **** off you Spanish ****. You're **** and nothing else. Making stupid excuses.

• 
  Paul Warburton 📸 (@paulwarbo) reported 8 minutes ago

  @SkyHelpTeam You don’t read tweets, do you! It happens to nearly every sky broadband customer I know. It’s not customer side, it’s yours. #fuckwits

• 
  Si Fee (@SiFee1302) reported 9 minutes ago

  @SkyHelpTeam @SkyUK what is happening to internet? Have had no connection for 2 days now! Looking online (using phones mobile data) seems like a nationwide issue. Guessing will be compensated for the loss of service?

• 
  *emancipated African (@emancipatedAfro) reported 9 minutes ago

  @SkySports What an *******. Spitting is disgusting.

• 
  Angrysausagetv (@Angrysausagetv) reported 11 minutes ago

  @SkySports Covid 19 + Spits in someones face Could you imagine a white man spitting in a black man's face after all this take a knee support 🤔 Riots again 🤔

• 
  Top Bin (@topbin_football) reported 11 minutes ago

  @trophystatus1 @SkySports @fanofsport1 Well not really, you had 1 shot in the box and Son scored from 35 yards, but defending after that was probably more down to gamestate and tactics so I tend to agree

• 
  lauren jade (@laurenjh_91) reported 12 minutes ago

  @SkyHelpTeam It has no options regarding rebooking my engineer visit! I usually call a number and it takes me straight through to the correct dept but it’s not working. I need internet before Xmas and you’re just making this so much harder 😭