Sky Outage Report in Hanwell, Greater London, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Hanwell, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hanwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 23: Problems at Sky
Sky is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (30%)
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Wi-fi (13%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Hanwell, Greater London, England
The most recent Sky outage reports came from the following cities: Northolt, Enfield Town, London, Croydon, West Drayton, Hammersmith, Southwark, Brentford, Islington, Twickenham, Hounslow, Harringay, City of London, Thornton Heath and Hampstead.
| City | Problem Type | Report Time |
|---|---|---|
 Northolt |
Wi-fi | |
| Enfield Town |
Wi-fi | |
| London |
Internet | |
| Croydon |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Hanwell, England
Latest outage, problems and issue reports in Hanwell and nearby locations:
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Vialli's Chelsea FC
(@VialliChelseaFC) reported
from
City of London, England
@benjamincfc_ @skytv @SkyHelpTeam His box has been getting a configuration message since yesterday - tried to reboot while I was on the phone. Tried taking the card out, none of it works.....box is still showing no picture but no message of no satellite signal
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Vialli's Chelsea FC
(@VialliChelseaFC) reported
from
City of London, England
@vuym524 @skytv @SkyHelpTeam I have been advised not to go round so I can’t sort his box out - plus he has difficulty selection multiple options on customer service calls. Being isolated, he needs to stay occupied
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Jeremy Harrod
(@JezzaH99) reported
from
Harrow Weald, England
@rajeevdatta @bradyboyqpr @SkySports @skytv So cancel your subscription. Simples.
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Kim Ormsby
(@KimOrmsby3) reported
from
Rickmansworth, England
@inrickmansworth @UKPowerNetworks @OpenreachHelp @Observer_Owl Apparently it’s an Openreach thing. We’ve had intermittent internet for over 2 weeks now. We have phoned or emailed @SkyHelpTeam every day sometimes even 2 or 3 times. Absolutely no help, no follow up. Going to go to Virgin!!!
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Emma_L
(@Emma_L12) reported
from
Kingston upon Thames, England
@SkyUK I’m a bit disappointed, I was waiting for a call back the other day and it never happened. Arranged an engineer as a last resort when I really want to leave completely, but got taught into it. Was promised they would look into a better date/shorter time, didn’t hear back.
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Dermot Wickham
(@HertsTimelord) reported
from
Radlett, England
@Hutch10Chelsea Cancelled @SkySports last week. As a long standing customer I’m sure I was paying over the odds and they will be offering far better deals once sport gets back to normal.
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Lee Brady
(@bradylady1986) reported
from
Merton, England
@SkyUK what rubbish. Attempting to cancel my subscription after years of poor TV signal and get the recorded message ‘we’re closed. Please call back between 8:30am and 8:00pm’... note that the time for this was at 7:50pm.
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DJ Wise
(@djwisednb) reported
from
Wandsworth, England
Had #skyq for 4 months now , it has frozen everyday 2-3 times a day, ive rebooted it updated the software and taken it back to factory settings @SkyUK this shit is costing me £140 per month I’m going to cancel my subscription and throw the box out the window unless you help me
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Kieran Shew
(@shoeburger) reported
from
Merton, England
@jackdiakou @SkyHelpTeam @SkyUK @SkySports @btsport Disgusting. Pretty sure I’m out of contract so will cancel this tomorrow too. It’s worth spending our money on companies who care in times like this!
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Kim Ormsby
(@KimOrmsby3) reported
from
Rickmansworth, England
Still no WiFi - 18 days now. Please don’t dm me @SkyHelpTeam as you can’t help
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Peter McKay
(@petermc66) reported
from
Hounslow, England
@oliveriswriting @DBanksy @BritanniaLtd Along with #virginatlantic and #skysports who weren't exactly helpful with people sports package getting rid of that as soon as and Britannia hotels are know for being poor anyway #aldephiliverpool
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Rajeev Datta
(@rajeevdatta) reported
from
Brentford, England
@JezzaH99 @bradyboyqpr @SkySports @skytv That’s not what Sky would want to do. They live & die by their subscriber figures.Seeing loads of folk cancel & run the risk of losing them to others wouldn’t be commercially smart.They’re best off acknowledging current situation & then making gesture to the current subscribers.
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🧑🏿🦼Ash Patel🧑🏿🦼
(@Ashishpatel1972) reported
from
Croydon, England
@harispurs82 @SkyHelpTeam @virginmedia Hence my point initially being Brandon owns a fraction of VM I don’t see them doing what Sky have done for for their customers. @skytv are far better for customer service.
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Ryan Heatly
(@RyanHeatly) reported
from
City of London, England
@lee4ord @btsport @SkySports Not a bad shout
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Garry Clark
(@Gmski) reported
from
Tottenham, England
@SkyHelpTeam I understand the pressures the call in team are under but the inability to cancel Sky Sports via the website seems like a wasted resource.
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David Collins
(@MrDavidJCollins) reported
from
Camberwell, England
@SkyUK Stopping customers from cancelling sport’s subscription by not allowing u 2 cancel online and having to wait over an hour to speak to a member of staff, so u give up..disgusting
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Vialli's Chelsea FC
(@VialliChelseaFC) reported
from
City of London, England
@SkyHelpTeam The screen has has a message since yesterday “your box is initialising, please return back in the future” - now saying they HD box is not getting a satellite signal - I need someone to call him to sort this out
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John Porritt
(@porridge77) reported
from
London, England
@DrPoults @SkyUK @SkyFootball Hi, I used this number 08001512747 it’s automated. When prompted tell them you want to cancel sky sports. They give you the option to pause. Took me five mins. Good luck.
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Ludovica Orlando
(@LudoOrlando) reported
from
Lambeth, England
@SkyHelpTeam All down in Lambeth too!
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Robbo
(@sjr66qpr) reported
from
Richmond, England
@superhoops10 @SkyUK Online doesn't work
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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teenragersanddivas
(@Claudinemccar12) reported
@SkyHelpTeam I am paying out for a service that I can’t use where it affects my daughters school work and my son is a front line worker who needs to complete his work from home when he is off northern can be done
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The Goose
(@geethreedeebees) reported
@SkySports Self interested sanctions from PL clubs would be counter productive given that the Gang of 6 never planned to leave the PL. the only reasonable sanction would be if UEFA decide to ban them from European competitions as it was the CL/EUL that they were shunning.
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David Owen
(@davidowen24) reported
@ViewOfTheKop_ @SkySports @btsport Unfortunately it’s not the broadcaster fault, clubs have been allowed to pay stupid prices for players and wages, they need the money from broadcasters to pay for it. ‘Project Reset’ is needed.
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Dazza
(@cbrnev) reported
@SkyHelpTeam Hi done test no problems shown but still slow. ??
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Dragonslair1968
(@dragonslair1968) reported
@SkySports You are doing that to save your bad management, money don’t grow on tree pezzo di merda 💩
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Mick Dark
(@MICKDARKVOICE) reported
@SkySports Boo hoo *******
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Jinx....
(@JinxieSKW) reported
@SkySports Hopefully ALL of the owners who wanted this stupid league gets thrown out their respective clubs!!!!! Kronke being the main one for me!!
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County Road Bobblers
(@CBobblers1878) reported
The big 6 isn't even factually correct any more. They are steeped with debt in some cases struggling to make top 4. @SkySports need to drop the name and it all needs a re think. Sanctions need to happen as they did for sides lower down the pyramid who stepped outside of the rules
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ST
(@Yorkshire77) reported
@SkySports Don’t he divided lads... they weren’t when they were all “Founders” for a league that wound have killed your clubs financially for good. Have some ***** and stick it to them .. as with all bullies they’re shithouses when it really comes down to it.
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teenragersanddivas
(@Claudinemccar12) reported
@SkyHelpTeam Ok one more time this is an external problem meant to be fixed by openreach they have not completed the job though they said they have, a check on the line yesterday shows this has never been completed or fixed. This needs to be fixed NOW six weeks with rubbish WiFi is not on.