Sky Outage Report in Hanwell, Greater London, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Hanwell, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hanwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 14: Problems at Sky
Sky is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (62%)
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TV (14%)
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Wi-fi (14%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Hanwell, Greater London, England
The most recent Sky outage reports came from the following cities: London, Harringay, Hounslow, Southwark, Hammersmith, Croydon, Tower Hamlets, Enfield Town, Hampstead, Watford, Brentford, City of London, City of Westminster, Camden Town and Northwood.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| Harringay |
Internet | |
| London |
Internet | |
| London |
TV | |
| Hounslow |
Wi-fi | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Hanwell, England
Latest outage, problems and issue reports in Hanwell and nearby locations:
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
Bloody hell @SkyUK your broadband is ****! I’ve had intermittent connection since April, a broadband and tv visit and it’s still crap... quick enough to take my £100 a month though huh!! Can’t call or contact you either #pissedoff @SkyHelpTeam
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Mik Scarlet
(@MikScarlet) reported
from
Camden Town, England
F**king @SkyUK. Phone line is down. Been down for a month. Now without appointment we have an engineer coming around to fix it despite the issue being out if our home & it needing social distancing. Be nice to ring to make an appointment at least. Changing ISP ASAP.
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Sam Beaumont Gibbons
(@SamGibbons89) reported
from
West Molesey, England
Rob Watton speaks so much crap... time for @SkySports to get rid of him and bring in some fresh #skysportsnews @jollygibbo
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GerryC
(@gerryn19) reported
from
Islington, England
@SkyHelpTeam I live in London N19. I have no reception. A “problem with your satellite signal.” When will I get picture back pls? How am I to be compensated? ty
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steve
(@stevemfc2) reported
from
West Molesey, England
@MarkPhoenix19 @SkySports The tournament is good ! It’s bad because ...?
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𝕞 𝕒 𝕣 𝕚 𝕖
(@marie_haggerx) reported
from
Borehamwood, England
Never had a problem with @SkyUK but when I’m out of contract and @virginmedia could give me a better deal, of course I am going to switch. What I don’t like is how unprofessional the sky agent was about the fact I was switching to Virgin ... NOT NEEDED 🤬
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Stephen McClay
(@SMcClay29) reported
from
Harrow Weald, England
Obviously @SkyUK ‘s slogan of “believe in better” doesn’t extend to their customer service: after asking to move the date of my installation next week, I expected maybe a couple of weeks’ wait, not October! Oh and I’ll still be charged for it as if it was installed this month?!!
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Sandra McKay
(@nistasan) reported
from
London, England
@SkyHelpTeam hi our broadband is down - orange light on hub for Internet. Any known issues in se23? Done the online diagnostic with no joy. Thanks.
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john parslow
(@hornetboy84) reported
from
Rickmansworth, England
@samlomas @RookeryMike Doesn’t help my 84 year old ST holding dad who have sky q access but no access via a computer etc ... Could really do with a code pass that unlocks this for them on sky directly . @SkySports innovate ?
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Stephen Hines
(@hines_stephen) reported
from
Lambeth, England
Yet again it seems @OpenreachHelp and @SkyHelpTeam are blaming each other for my broadband problems... This has been going on since May, and i think I am entitled to some answers...
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Darren
(@darriekylie) reported
from
Kensington, England
@SkyHelpTeam not one mention of an outage in my area on your feed!!! Frustration is REALLY setting in
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Samia Badani 💚
(@SamiaBadani) reported
from
Kensington, England
@SkyHelpTeam Thank you. Still you should work on an entertaining message whilst there’s no signal. Went through the 5 steps and checked with other residents. Fault seems to be communal aerial on our so it’s over to @jjcaspell to send us someone
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Andy Walsh
(@awateach) reported
from
Egham, England
@SkySports 2020 is the worst year
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steve
(@stevemfc2) reported
from
West Molesey, England
@davikeishgmail1 @SkySports You stupid prick
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Darren
(@darriekylie) reported
from
Kensington, England
@SkyHelpTeam 5 days is not good without any service at all?
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
@SkyHelpTeam Please I have done all this before, I’ve had broadband guy out and a TV woman out and there’s still issues. For 4 months now and still £100 you take from me with no resolution.
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Jon Ellacott
(@jonellacottCPFC) reported
from
Croydon, England
@SkyHelpTeam It's OK he has literally just phoned, he has only just been given the job. Thanks for your help.
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Darren
(@darriekylie) reported
from
Kensington, England
@SkyHelpTeam so I spoke to someone at broadband who can only tell me there’s an outage in my area 5 days of not being able to work from home is not good they advised to contact Openreach they say speak to u, possible to get any answers on this issue! frustration is setting in.
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Zach Smart
(@zach_sm4rt) reported
from
Spelthorne District, England
@SkyHelpTeam I've had on & off problems with my sky broadband today currently cannot connect both sky q main & mini box to internet follwed all guides online and cannot call anyone as im not in one of the crictical cats, is there a number or someone I can speak to at sky please?
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mark cording
(@sparkloaf26) reported
from
Barnet, England
@SkyHelpTeam your broadband is utter crap pay for ultrafast and get rubbish signal upstairs shouldn't matter with the amount of people streaming... how can I bust the signal to upstairs
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Darren
(@Darren6270) reported
@SkyHelpTeam Urgent - for no reason whatsoever my broadband has stopped working. I’ve tried all the trouble shooting unplugging, resetting etc and nothing. How can I get fixed asap? Thanks.
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tamara
(@tamara12114857) reported
@SkyHelpTeam It says no problems detected but can’t get wifi on any phones and no Netflix etc
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Rob
(@Robkm91) reported
@SkyHelpTeam What?? It clearly states ‘TECHNICAL ERROR! ITS NOT YOU ITS US!’ Plus there is no yes i still need help button
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Multivinniemac
(@multivinniemac) reported
@SkyHelpTeam can you explain why to renew my contract it will cost £96 per month but if i was a new customer it would be £46 for the same package
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Georgia Marie Jones
(@GeorgiaMarieJo2) reported
@SkySports @SuperLeague @leedsrhinos ref is absolutely biased as ****. Got away with FAR TOO MUCH.
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Ian Boaler
(@IanBoaler) reported
from
Rossington, England
@SkyHelpTeam Still no phone or Internet service from Sky. #skyinternetisdown #phonelineisdown
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Jay
(@jsquires1990) reported
@SkyHelpTeam all4 app broken completely on sky glass. Doesn’t load. Has a error message. @4viewers @All4 perhaps you may need to look into this also.
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Miss Kate
(@Kate_H_x) reported
@SkyHelpTeam please help. I have a sky mobile contract. I am not receiving texts from a virgin mobile phone but their text being received by every other phone other than mine. What is the issue and how can this be resolved?
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Jay
(@jsquires1990) reported
@SkyHelpTeam @C_Reills This is happening to everybody I know that also has glass on their accounts. Sky don’t know/want to fix it Iv called in numerous times but even their systems error when trying various fixes.
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Leasa Fish
(@LeasaFish) reported
Really disappointing @EEBroadbandUK my Mum in her late 60’s being bamboozled by your immoral sales patter to move across from @SkyUK promising no change! NOT the case.. now out of 14 Day cool off stuck with inferior service for 24 months… Profit first instead of customer first!