Sky outages and service status in Hanwell, England
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Sky generated 4 outage signals in the last 24 hours around Hanwell, including 4 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received May 8, 1:01 PM GMT+1.
- Internet (74%)
- Wi-fi (13%)
- Total Blackout (7%)
- TV (5%)
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Hanwell, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hanwell, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 8: Problems at Sky
Sky is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Hanwell, England
The most recent Sky outage reports came from the following cities: Hammersmith, Southall, Brentford, Uxbridge, Hounslow, Harrow, Northolt, West Drayton, Wembley, Pinner, Hayes, Fulham, Twickenham, and Kensington.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith
|
Internet | 9 hours ago |
|
Hammersmith
|
Internet | 18 hours ago |
|
Southall
|
Total Blackout | 19 hours ago |
|
Brentford
|
Internet | 21 hours ago |
|
Hammersmith
|
Internet | 1 day ago |
|
Uxbridge
|
Internet | 2 days ago |
Nearby cities with recent reports
13 recent signals
2 recent signals
1 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Sky Issues Reports Near Hanwell, England
Latest outage, problems and issue reports in Hanwell and nearby locations:
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Samia Badani 💚 (@SamiaBadani) reported from Kensington, England@SkyHelpTeam Thank you. Still you should work on an entertaining message whilst there’s no signal. Went through the 5 steps and checked with other residents. Fault seems to be communal aerial on our so it’s over to @jjcaspell to send us someone
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🇺🇦 Pete Paterson 🏴🇮🇪🇪🇺#RejoinEU (@PeteTheRef) reported from Ealing, England.@SkySports, what's the problem with having a cricket handle. Potts should be on 3 wickets for close to 15 runs from 24 overs. It's a 'tour de force'.
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Paulette Weekes (@Paulette_Weekes) reported from Brentford, EnglandSky broadband down reporting 2 to 4 working days to be resolved. This is so irritating @SkyHelpTeam. It’s the weekend and my children want to play games.
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Will Kane (@calendarboysuk) reported from Twickenham, England@SkyHelpTeam I have been assisted by so many wonderful members of the executive response team over the past few months that i need their help once more but can’t seem to find a contact number as i am about to move home once again & need their valued help can someone get in touch?
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LittleLondonWhispers 💙 (@londonwhispers) reported from Kensington, EnglandI don’t often rant but @skyuk the 9 hrs we’ve wasted with your customer service is a joke. I’ve been a customer of yours from day 1 how on earth do you cancel someone’s broadband & tell them you can’t reinstate it until December 31st #WFH
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Dennis Plucknett (@DJPlucknett) reported from Brentford, England@SkySports Go goal but should have been a penalty typical bad decision by the officials
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Patrick Tuohy (@engageurself) reported from Hammersmith, England@SkyUK how do u speak to someone when ur broadband goes down ? My landlords not available abs I can’t get anyone to get me back on line
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Darren (@darriekylie) reported from Kensington, England@SkyHelpTeam so I spoke to someone at broadband who can only tell me there’s an outage in my area 5 days of not being able to work from home is not good they advised to contact Openreach they say speak to u, possible to get any answers on this issue! frustration is setting in.
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N 💙🏳️🌈 (@Nicole_UB3) reported from Hillingdon, England@SkyHelpTeam Thank you. I did some tests and now see the issue is the wi-fi as the speed on my laptop connected to the ethernet is nearly 500Mbps! I can't physically move the hub to a central point in the house as the cables are so short. Do you provide WiFi boosters? Thanks.
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Fiona Adams (@Fifi_adams) reported from Richmond, England@SkyUK our tv/phone/broadband all down but we can’t find a number to call to check it out. We’re in TW11, London. Any news on fixing?
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Mark Talbot (@MarkLTalbot) reported from Hounslow, EnglandSo how does @SkyUK treat a customer of nearly 30 years lied to at 18 month renewal that SkyGo will still work in Portugal save as to downloads when they find out it doesn’t? @SkyUK **** on them that’s how offering just £25 compo! Obviously they simply don’t care about reputation.
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Christian (@vfbr2001) reported from Ealing, England@SkyUK I need to order a new sky q box because mine doesn’t support hdr/4K but I cannot get through on the phone. Is there anyway of doing this without phoning?
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Mikei. Hall (@The_Dark_knght) reported from Kensington, England@SkySports we hear Man City’s Mendy in the news but what about Everton‘s Gylfi Sigurdsson why is he never mentioned is it because he’s white?
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Randolph Ham (@RandolphHam79) reported from Hammersmith, England@SkyHelpTeam Seriously? Engineer only available on December 11? What the hell?? 🤬😠 But damn you are fast to invoice me £30 for the booking and now you tell me that I'll be without TV for 2 week's? I wonder if you will DISCOUNT THOSE 2 WEEKS FROM MY NEXT BILL. 🤬😠😠😠
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G (@dr_g124) reported from Hillingdon, England@SkyUK hey sky, if I pay £900 a year for my Sky subscription and I want an additional box for multi room. Why are you not willing to wave the £50 fee? I thought I’m your favourite customer? If I leave, I bet it would have been worth giving for free then? #Debate2020 #sky #Clown
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Daniel (@danielthfc13) reported from Southall, England@SkyUK can you fix your wifi please 4 hours it’s been down...
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Phil Craig (@philmcraig) reported from Richmond, England@KatLueth @SkyHelpTeam Also from Twickenham here - and no Sky broadband for 24 hours now. Website says there’s an outage but also says ‘no problem with your service at your address’. Any chance of some clarity ?
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Russell Turner (@Ruislipbee) reported from Hillingdon, England@ThorneintheSide @SkySports What annoys me about the whole saga is the media are telling people how they think they should behave and think. This is a free country and people should be able to express their support or not in what way they see fit !
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Darren (@darriekylie) reported from Kensington, England@SkyHelpTeam 5 days is not good without any service at all?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Julie Whittemore (@WhittemoreJulie) reported@SkyHelpTeam I took out a broadband deal and landline phone via an offer to start on 5 May. Problems from the start our phone number not ported and 12 operative and 4 hours of my time to be told I will need to cancel and be without internet for 1-2 weeks how can this be right.
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SH (@stustuy) reported@RangersFC @SkySports Unfortunately for Rangers after the **** show last week, they need to get beat today because if Celtic win the league they might as well fold the club. Again.
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Chels HQ (@Chels_HQ) reportedCallum McFarlane: "I don't think we lacked effort and commitment. We got into some good situations in the second half, it wasn't down to a lack of effort." (@SkySports)
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islandsbm (@islandsbm) reported@SkySports please sort out the timing screens for F1!! We want to see the timings (to 3 decimal places) at ALL times during the race. It is so frustrating when the times weren’t shown a lot of the time and you can’t tell how close they are to each other! Why dumb it down??
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Kweku 🇬🇭 (@KwekuBron) reported@SkySportsPL @SkySports you’re idiots for allowing this idiot on your screens
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Stuart john hayward (@Stuartjohnhayw1) reported@SkySports once again you are shouting about F1. Please can I have a discount? I never watch this rubbish never have. Never will!
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Chels HQ (@Chels_HQ) reportedJamie Carragher: "There's no connection between the players and the staff, the players and the fans. #Chelsea look like a broken football club right now." (@SkySports)
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Kon Kon (@KonDimo) reported@F1JayyUK F1 TV is not available in the UK due to the skysports agreement. I use a vpn on my TV and then watch f1 there without problems. I also heard 2 years ago, f1tv can identify some vpns, so not all are working.
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Scott Elliott (@ScottElliott10) reported@pitpasschris @sky If this July increase is related to phone/broadband you’re likely on old copper services. If so expect a further increase in October @SkyHelpTeam should be explaining it’s due to Openreach switching off the copper network & hiking prices to double them compared to start of 2026
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Aidan (@Aidan0421) reported@RangersFC @SkySports Hope you useless bastards can get a result today. Probably the only time in history I’ll actually be cheering you on. Don’t let us down