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Sky Outage Report in Hanwell, Greater London, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Hanwell, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hanwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Hanwell, Greater London, England 11/23/2025 07:25

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Hanwell, Greater London, England

The most recent Sky outage reports came from the following cities: London, Harringay, City of Westminster, Ruislip, Paddington, Wembley, Slough, Weybridge, Southwark, Hounslow, Southall, Hammersmith, Croydon, Islington and Brentford.

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City Problem Type Report Time
United KingdomSouthwark Internet
United KingdomLondon Internet
United KingdomHarringay Internet
United KingdomLondon Internet
United KingdomCity of Westminster Internet
United KingdomLondon TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Hanwell, England

Latest outage, problems and issue reports in Hanwell and nearby locations:

  • chriswoods84 Woodsy (@chriswoods84) reported from Ealing, England

    @ChalfontStRob @mikebarthere @Shieldsy82 @virginmedia @SkyHelpTeam Yes I am. Still not working and virgin aren't being helpful at all

  • MarkRochePhoto1 Mark Roche Photography (@MarkRochePhoto1) reported from Barnet, England

    @MCSnapper2 @SkyUK Sorry lady just seen your tweet. I think your right too I have to cut mine down..

  • BarcaWomble Niall McGarry (@BarcaWomble) reported from Kingston upon Thames, England

    @SkyHelpTeam You’ve twice sent the wrong engineer (MDU engineer is required) to put in Sky TV & then instead of doing everything you can to get someone there straight away (after being let down for the 2nd time) u give an appointment for 2 weeks time. Terrible CS Sky!! #skyfail

  • elsledge1968 Ian ‘Sledge’ Humphreys (@elsledge1968) reported from Camberwell, England

    @SkySports guys, what on earth are you doing with Ramon Calderon on television, this guy is the biggest idiot in Spain and not good for Sky

  • Macca211279 Steve McHugh (@Macca211279) reported from Lambeth, England

    @SkyHelpTeam guys seriously the internet connection is god awful. Constant problems and at the moment rather than bad signal ( which happens frequently ) there’s now NO signal. Hard to stay patient with a service this bad 😫

  • Dr_JM_Fountaine James Fountaine (@Dr_JM_Fountaine) reported from West Molesey, England

    @SkyUK how can justify a premium phone line for cancelling your subscription with at least a 15 mins for a customer of nearly 20 years and you still can't call back or do it online.

  • jubedbashir enjoyahonestlife (@jubedbashir) reported from Tottenham, England

    @SkyHelpTeam I wanted to make my frustrations felt as your company is awe full, tel line down, Broadband up/down, standard message it could take up to 5 days, been with EE for nearly 3 years no issues at all, what’s going on sky, feel let down as my alarm keeps beeping even worse

  • badzillacouk badzilla (@badzillacouk) reported from Hammersmith, England

    Sky broadband has been down for Hammersmith and Fulham since 10:20 yet no update since 12:00 and no eta on repair fix. Utterly pathetic @SkyHelpTeam - Will be moving suppliers on Monday. Had enough.

  • BarcaWomble Niall McGarry (@BarcaWomble) reported from Kingston upon Thames, England

    @SkyUK Shocking service by Sky. My dad’s had to waste 2 days off work waiting in. First they sent the wrong engineer, (DTH I/o MDU), profuse apologies. The next week they again sent the wrong engineer!!!!. We’re sorry but we can’t come for 2 weeks. Worst customer service ever!!!

  • lewis19debbie Debra Lewis (@lewis19debbie) reported from Islington, England

    @SkyUK Hi,had an engineer out a few weeks ago,the sky box was not working again a couple of days later,I now have no internet,I pay almost a £100 a month,shocking service after 15 years I will be looking elsewhere for broadband.

  • Mazipita Mazi Pita®️ 🇳🇬🇬🇧 (@Mazipita) reported from Borehamwood, England

    @SkyHelpTeam I have done this. I was on the phone to resolve this 2 days ago with someone from your office and I was told to reset my router. The problem started again.

  • tamsincallan ♛ Tamsin Rose ♛ (@tamsincallan) reported from Camden Town, England

    @SkyUK my viewing card is messed up I need a new one and your automated phone service is crap

  • ChaoticSavageXX Nick (@ChaoticSavageXX) reported from Hounslow, England

    @SkyHelpTeam excellent work, #Sky - fibre broadband goes down one hour after I finish work to start 4 days off!!! Always the same!

  • asapdaph dhuncho | on bouge ™ (@asapdaph) reported from Barnet, England

    @SkyUK I actually don’t want to hear it, because we upgraded to fibre optic to receive piss poor internet

  • lisajoyce33 Lisa Joyce (@lisajoyce33) reported from Camberwell, England

    @SkyUK we left virgin to join sky and we have had nothing but hassle, we have used all our mobile data waiting for you to connect us, this is terrible service!

  • andyjsimm Andy Simm (@andyjsimm) reported from Radlett, England

    @SkyHelpTeam @SkyUK - transferred from BT fibre to Sky fibre around 3 weeks ago. My broadband speed has never met the agreed ‘normal’ level (77MB) and is generally in single figures - virtually unusuable. Sky diagnostic test is fine, and on BT I was always getting 60MB plus. Help

  • FarooqUmer Umer Farooq (@FarooqUmer) reported from Kingston upon Thames, England

    @aaliaaaliya If you can't see cricket in your hotel it means you are not staying in a four or five-star hotel who have @SkySports Secondly @ECB_cricket &local Cricket counties provide support at the grass root level to promote cricket.Locals do take an interest in their team but are not crazy

  • Salajayne Sala (@Salajayne) reported from Borehamwood, England

    @SkyHelpTeam bloody ridiculas I've spent litterally hours on your FB trying to sort out a constant problem that's even effecting the movie channels now... You sent engineer to me Friday but problem isn't solved yet you expect me to pay for engineer and for my sky ..

  • lisajoyce33 Lisa Joyce (@lisajoyce33) reported from Camberwell, England

    @SkyUK can someone help as we are trying for the last 2 months to connect to sky broadband and now the by engineer can’t reach with his ladder!!

  • ianfreeman Ian Freeman (@ianfreeman) reported from Lambeth, England

    @SkyHelpTeam OK thanks. It would be better to address it to us by name rather than "Dear Customer", which is normally a sure sign of a dodgy email. Gmail sent it straight to my junk folder.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Georgin06142079 Georgina Gill (@Georgin06142079) reported

    @SkyHelpTeam Hi, our wifi is completely down and there are no lights on the box. We all have essential work calls to make, please advise what to do.

  • lizzyedwards_x Lizzy Edwards (@lizzyedwards_x) reported

    @SkyHelpTeam I am trying to access the 40% off fiit membership for sky vip customers as my 30 days free trial has now ended. Please can you help?

  • PaulFPhil Paul Phillips (@PaulFPhil) reported

    @SkyHelpTeam Thanks for the reply. It said that the test was not working and to try later on. In the meantime the wifi connection has come back, but it is very spotty. What can be done to improve the speed?

  • lastjellybaby Ben Lewis (@lastjellybaby) reported

    @SkyHelpTeam Hi, I activated a Sky VIP offer to receive a free Sky Q remote a number of weeks ago. I have the email confirmation of the offer but have heard/received nothing since. Please help!

  • alessi785 lee (@alessi785) reported

    @SkyHelpTeam your customer service is abysmal sorry to say can’t get to speak to anyone

  • bestevermassage Elizabeth Bandeen (@bestevermassage) reported

    @SkyHelpTeam Hello the last time an engineer was here he advised taking one microfilter away. I have a landline telephone. Its a cordless phone. Just a regular cordless phone. I have never had any problems other thsn just really slow WiFi, up until the last month.

  • ShaunT27202237 Shaun T (@ShaunT27202237) reported

    @SkyHelpTeam Fraid not, it's gone down again since I tweeted

  • kgrayuk kevin gray (@kgrayuk) reported

    @SkyHelpTeam Shocking how they treat a pensioner.

  • owlsfan83 Ben (@owlsfan83) reported

    @SkyHelpTeam please read the tweet. When will the fault be resolved? You know it's a sky issue with the boxes so please don't insult me with lies.

  • SuzyQStafford Miss Q (@SuzyQStafford) reported

    @SkyHelpTeam Helllo! It’s the lack of broadband speed constantly. I changed at Christmas and it’s been horrendous ever since moving to your super one. Have ran through all diagnostics and it just keeps telling to call you guys. So I call but can never get through.