Sky Outage Report in Hanwell, Greater London, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Hanwell, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hanwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (66%)
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Wi-fi (13%)
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TV (11%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Hanwell, Greater London, England
The most recent Sky outage reports came from the following cities: Southwark, Wood Green, Slough, Hampstead, Tower Hamlets, London, Holborn, Harrow, Radlett, Croydon, Wembley, Islington, Fulham, Palmers Green and Ealing.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark |
Internet | |
| Southwark |
Wi-fi | |
| Wood Green |
Total Blackout | |
| Slough |
Internet | |
| Hampstead |
Internet | |
| Tower Hamlets |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Sky Issues Reports Near Hanwell, England
Latest outage, problems and issue reports in Hanwell and nearby locations:
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Emma_L
(@Emma_L12) reported
from
Kingston upon Thames, England
@SkyUK I’m a bit disappointed, I was waiting for a call back the other day and it never happened. Arranged an engineer as a last resort when I really want to leave completely, but got taught into it. Was promised they would look into a better date/shorter time, didn’t hear back.
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David Collins
(@MrDavidJCollins) reported
from
Camberwell, England
@SkyUK Stopping customers from cancelling sport’s subscription by not allowing u 2 cancel online and having to wait over an hour to speak to a member of staff, so u give up..disgusting
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Vialli's Chelsea FC
(@VialliChelseaFC) reported
from
City of London, England
@SkyHelpTeam The screen has has a message since yesterday “your box is initialising, please return back in the future” - now saying they HD box is not getting a satellite signal - I need someone to call him to sort this out
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Garry Clark
(@Gmski) reported
from
Tottenham, England
@SkyHelpTeam I understand the pressures the call in team are under but the inability to cancel Sky Sports via the website seems like a wasted resource.
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Lee Brady
(@bradylady1986) reported
from
Merton, England
@SkyUK what rubbish. Attempting to cancel my subscription after years of poor TV signal and get the recorded message ‘we’re closed. Please call back between 8:30am and 8:00pm’... note that the time for this was at 7:50pm.
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Vialli's Chelsea FC
(@VialliChelseaFC) reported
from
City of London, England
@vuym524 @skytv @SkyHelpTeam I have been advised not to go round so I can’t sort his box out - plus he has difficulty selection multiple options on customer service calls. Being isolated, he needs to stay occupied
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John Porritt
(@porridge77) reported
from
London, England
@DrPoults @SkyUK @SkyFootball Hi, I used this number 08001512747 it’s automated. When prompted tell them you want to cancel sky sports. They give you the option to pause. Took me five mins. Good luck.
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Ludovica Orlando
(@LudoOrlando) reported
from
Lambeth, England
@SkyHelpTeam All down in Lambeth too!
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Jeremy Harrod
(@JezzaH99) reported
from
Harrow Weald, England
@rajeevdatta @bradyboyqpr @SkySports @skytv So cancel your subscription. Simples.
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Dermot Wickham
(@HertsTimelord) reported
from
Radlett, England
@Hutch10Chelsea Cancelled @SkySports last week. As a long standing customer I’m sure I was paying over the odds and they will be offering far better deals once sport gets back to normal.
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Vialli's Chelsea FC
(@VialliChelseaFC) reported
from
City of London, England
@benjamincfc_ @skytv @SkyHelpTeam His box has been getting a configuration message since yesterday - tried to reboot while I was on the phone. Tried taking the card out, none of it works.....box is still showing no picture but no message of no satellite signal
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Rajeev Datta
(@rajeevdatta) reported
from
Brentford, England
@JezzaH99 @bradyboyqpr @SkySports @skytv That’s not what Sky would want to do. They live & die by their subscriber figures.Seeing loads of folk cancel & run the risk of losing them to others wouldn’t be commercially smart.They’re best off acknowledging current situation & then making gesture to the current subscribers.
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Kim Ormsby
(@KimOrmsby3) reported
from
Rickmansworth, England
@inrickmansworth @UKPowerNetworks @OpenreachHelp @Observer_Owl Apparently it’s an Openreach thing. We’ve had intermittent internet for over 2 weeks now. We have phoned or emailed @SkyHelpTeam every day sometimes even 2 or 3 times. Absolutely no help, no follow up. Going to go to Virgin!!!
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Kieran Shew
(@shoeburger) reported
from
Merton, England
@jackdiakou @SkyHelpTeam @SkyUK @SkySports @btsport Disgusting. Pretty sure I’m out of contract so will cancel this tomorrow too. It’s worth spending our money on companies who care in times like this!
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Ryan Heatly
(@RyanHeatly) reported
from
City of London, England
@lee4ord @btsport @SkySports Not a bad shout
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Robbo
(@sjr66qpr) reported
from
Richmond, England
@superhoops10 @SkyUK Online doesn't work
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DJ Wise
(@djwisednb) reported
from
Wandsworth, England
Had #skyq for 4 months now , it has frozen everyday 2-3 times a day, ive rebooted it updated the software and taken it back to factory settings @SkyUK this shit is costing me £140 per month I’m going to cancel my subscription and throw the box out the window unless you help me
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Kim Ormsby
(@KimOrmsby3) reported
from
Rickmansworth, England
Still no WiFi - 18 days now. Please don’t dm me @SkyHelpTeam as you can’t help
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🧑🏿🦼Ash Patel🧑🏿🦼
(@Ashishpatel1972) reported
from
Croydon, England
@harispurs82 @SkyHelpTeam @virginmedia Hence my point initially being Brandon owns a fraction of VM I don’t see them doing what Sky have done for for their customers. @skytv are far better for customer service.
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Peter McKay
(@petermc66) reported
from
Hounslow, England
@oliveriswriting @DBanksy @BritanniaLtd Along with #virginatlantic and #skysports who weren't exactly helpful with people sports package getting rid of that as soon as and Britannia hotels are know for being poor anyway #aldephiliverpool
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Phil Hutchins
(@PhilHutchins91) reported
@SkyHelpTeam SkyGo is not working on my iOS device. Phone off and on again, reinstalled app, doesn’t work on data or WiFi. Any further suggestions please? :)
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MartinJCooke
(@MartinJCooke) reported
@Pipey78 Matthew Syed of The Times reported on it 10 years ago, got brushed aside, there's a clip of him on SkySports. Lots of other reporters have tried and been shut down by top lawyers threatening to bankrupt them. FA & PL have know it all for over a decade, did nothing.
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Mike Storer
(@mikey4putt) reported
@SkyHelpTeam I would appreciate a call to discuss lousy customer service. Promised a call back to discuss account and what a surprise no call. #stillwaiting
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Mark Eatock
(@meatandpotato) reported
Could @SkySports make it any more obvious they’re desperate for Liverpool to win the premier league!!! Wtf!!!! #MCFC
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𝔸𝕝𝕖𝕩 ⚽️🇺🇦
(@CityzenAlex) reported
@WillPritchardG7 @SkySports Played for us during our worst period in the 80s-90s. And got relegated with us twice? Yet he's gods gift.... he's an arse
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Jayne C 💙
(@jaynecooke21) reported
@SkyHelpIreland1 @SkyHelpTeam How very rude of you, I'm trying to assist an elderly couple who have no Internet access. They would like sky TV installed. I asked a question & then you very rudely came back to me with this answer. What a terrible way to treat potential new customers!
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themegking
(@mrniall) reported
@SkyHelpTeam No .you have a known issue .been happening all weekend but when questioned your first response is for me to re install . Thats not how you are supposed to treat customers. I won't be one for any longer
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Jess Cooper
(@Jessie_Miln) reported
@SkyHelpTeam It just says known issues in our area, we’ve had no internet since Saturday. Are you able to provide an update via BT ?
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Gary Thomas
(@garythomas0409) reported
@SkyHelpTeam any news on the dark uhd on live football fix?
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SeanCFC
(@Sean_CFC8) reported
@CFC_Fred_ @Carra23 @SkySports 100%. But have a bad feeling it will be blocked