Sky Outage Report in Hanwell, Greater London, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Hanwell, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hanwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (50%)
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TV (28%)
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Wi-fi (12%)
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Total Blackout (6%)
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Phone (2%)
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E-mail (2%)
Live Outage Map Near Hanwell, Greater London, England
The most recent Sky outage reports came from the following cities: London, Southwark, Islington, City of Westminster, Slough, Croydon, Hounslow, City of London, Barnet, Harringay, Greater London, Watford, Tower Hamlets, Paddington and Hammersmith.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Southwark |
Total Blackout | |
| London |
Internet | |
| Islington |
Wi-fi | |
| London |
Internet | |
| City of Westminster |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Sky Issues Reports Near Hanwell, England
Latest outage, problems and issue reports in Hanwell and nearby locations:
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Patrick Henry
(@PatrickHenryLDN) reported
from
Lambeth, England
@SkyUK Our dish has been down since STORM DENIS. The engineer finally turns up today, DOESN’T ring the bell but calls my partner who is working and leave a ridiculous voicemail about social distancing! The dish is outside! Don’t use this pandemic as an excuse #CustomerService
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Paul Pollington
(@Pollingtonp77) reported
from
Hounslow, England
@SkyHelpTeam I spoke to a member of the team and we've overcome the issue. The problem I now have is that I was told that I could mirror programs from my sky go to my TV until the box arrives, but this isn't the case.
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Robert Rams
(@RobertRams1) reported
from
Barnet, England
Amazing tech support from @SkyUK this morning both online first and then on the phone. How customer service should be done!
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Ayo Alabi
(@ayoalabi99) reported
from
Islington, England
@sonnydniro @SkySports Silly really. Liverpool shd b champs we know but all they care abt is crowing them & not losing money. 27k lives & rising don’t matter. There has to be cut off point to restart n end the season, if not cancel d damn thing. Give them d title if u have to n sack off d season
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WHISKY P
(@WHISKYP3) reported
from
London, England
@BETTINGTIPS_CFC @TweetChelseaSG @SkySports Please dont fly a kite here. Willian says he will stay until the season ends. Adding that its no problem for him.
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Sam Sparrow 🇪🇺
(@SamRSparrow) reported
from
Hillingdon, England
@SkyHelpTeam hi our Sky Q keeps freezing and saying we have no satellite signal, but our status is all fine as is our network connection. We have been through the troubleshooting online which hasn’t fixed it and you’ve removed your phone number to call. Please help.
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Alarms Are Us Ltd.
(@Alarms_Are_Us) reported
from
Bushey Heath, England
Sad that we had to leave, go to @SkyUK = worse. clearly focused on sales and NOT Service. All the engineers from @virginmedia & @SkyUK were really nice people, but did not seem too technically skilled passed - replacing router, swirling in/off etc. Today’s guy knew his stuff
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Hammersmith, England
@SkyHelpTeam You clearly haven’t read my tweets very carefully. I don’t want to “get in touch with the right team” or “explore my options”. I want to give you my two weeks’ notice of cancellation of my broadband service. That’s all; it’s simple.
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Devesh Mangtani
(@DeveshSport) reported
from
Camden Town, England
@SkyHelpTeam Our Sky Go Extra suddenly stopped working and I can't find an option to activate or check it online. Help please!
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Alarms Are Us Ltd.
(@Alarms_Are_Us) reported
from
Bushey Heath, England
Also @SkyUK and @virginmedia the engineer that solved the problem today is what customer service looks like - Gavin Wilson from @virginmedia get him to train your teams. We had at least 8 engineers over past 15 months between your services and this guy sorted it in 1 visit! 5*
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Patrick Henry
(@PatrickHenryLDN) reported
from
Lambeth, England
@SkyHelpTeam 3rd of JULY is the date we have been given. It has been down since FEBRUARY. This is an absolute joke. Your engineer is clearly taking advantage of the situation. You cut our neighbours telephone line, told my partner we “just need an upgrade”, blamed social distancing for today!
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Patrick Henry
(@PatrickHenryLDN) reported
from
Lambeth, England
@SkyHelpTeam we have to call & wait again. I don’t understand why your guy couldn’t ring the bell. I don’t understand why social distancing has been used as excuse. first world problems I know, but I have 3 small children to entertain/educate and sky tv would help. I’m sure I am still paying
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Patrick Henry
(@PatrickHenryLDN) reported
from
Lambeth, England
@SkyHelpTeam I don’t accept. Until someone explains why a doorbell cannot be rung & why we have been left without service for 3 months (whilst paying) and why it’s ok to blame the inability to fix an external satellite dish on social distancing. I now have to wait until JULY! This is farcical
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Kimberley Bliss
(@obsessedkim) reported
from
Barnet, England
@SkyUK @SkyWitness I’m nearly at the end of @GoodDoctorABC season 3 and I woke up today to find you’ve removed the whole season!! 😢 In these times a good binge watch is all a girl has. I want to know what happens! Please help! #sky #TheGoodDoctor #skywitness #skygo #sos #help
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Vince Skillcorn Judo
(@Vinceskillcorn) reported
from
Chobham, England
@SkyHelpTeam Thanks I have solved it. I switched my VPN off and it went through. I did not realise it would be a problem.
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cheffiana
(@zoegracee03) reported
from
Camberwell, England
@SkyUK its 9.06 why is the wifi not working....
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𝕞 𝕒 𝕣 𝕚 𝕖
(@marie_haggerx) reported
from
Borehamwood, England
Need help with possibly upgrading my internet package as speed is too slow to be working from home. I have looked online but want to speak to someone to find out how this affects my package @SkyHelpTeam
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Alarms Are Us Ltd.
(@Alarms_Are_Us) reported
from
Bushey Heath, England
Sad that we had to leave, go to @SkyUK - was worse. clearly focused on sales and NOT Service. All the engineers from @virginmedia & @SkyUK were really nice people, but did not seem too technically skilled passed - replacing router, swirling in/off etc. Today’s guy new his stuff
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Hammersmith, England
@SkyHelpTeam Anyway, that’s the last I’ll say about it. I’ve cancelled my Direct Debit so the ball’s in your court. Suggest you send me a bill for whatever I might owe you; I’ll pay it then we can call it a day. I’ll never use any of your services again.
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Ross Pearce
(@Ross__Pearce) reported
from
Hillingdon, England
@RyanJoForrester @SkySports No I agree the season needs to be finished! As there's a chance any team from 13th could get into the play offs. My main concern with the original tweet is the money these teams in the relegation zone will get if they don't go down. It's totally unfair!
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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CymruChris 🏴🏴🏴
(@Chrisherbert196) reported
@SkyHelpTeam my internet keeps dropping out and when it's on the speed is painfully slow
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Marcus Gromm
(@GrommMarcus) reported
@zinzan999 @SkySports No one's making an offer for that very same reason. He's lazy, has a poor work ethic and you can't trick modern football just with talent. I think he's eyeing a potential Newcastle switch, hoping United to drop the asking price.
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Dean Buckley
(@muts003) reported
@SkyHelpTeam Still no working properly are we going to get a refund whilst this problem is still at large..this is no the service I pay for 🤬#skyondemand
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Russell Day
(@Deggsio) reported
@SkySports doing their best to get Dan Neil a transfer. Never shut up about him. Leave him where he is for f*** sake to play loads of minutes. Not sit on a bench somewhere. #safc
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neil
(@neilupthetics) reported
@SkySports Shame the batsmen are crap
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Stefano Walshe
(@StefanoWalsh) reported
@SkyHelpTeam You're useless. Paying a fortune and unable to download anything. We called and were advised to 'turn it off and on' then a factory reset? Clearly a wider issue and your DM just links to a useless Sky Q help page. I'll be calling to cancel IDC.
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Gary Fillery
(@Gazzabunger) reported
@SkyHelpTeam To be honest, the TVs not the problem it’s the streaming services, I’d rather pay a bit more and have a hard drive to store programs on. I’ll have a a think about it a bit more.
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Gary Fillery
(@Gazzabunger) reported
@SkyHelpTeam Channel 5 at moment, but had issues since I’ve had it, using Q box as Freesat as a backup
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Paul Wignall
(@Wiggyisgod) reported
@SkyHelpTeam can seem to download movies or catch up, just keep getting the "download failed" come up, have reset the box, it is connected to the Internet. It appears I am not the only one having this issue. No point in paying for something I can't use.
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Chivralino20
(@chivralino20) reported
@joebell45 @wearebrighton @SkySports It wasn't most visiting fans fill the whole South stand , they were all just bunched along together down one end Prem rules say the home clubs have to give away supporters 10% of capacity don't they so only two thirds full in reality, still a good effort though