Sky Outage Report in Hanwell, Greater London, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Hanwell, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hanwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (60%)
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TV (16%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Hanwell, Greater London, England
The most recent Sky outage reports came from the following cities: Hammersmith, City of London, Southwark, London, Enfield Town, Kensington, Stanmore, Hounslow, Worcester Park, Sutton, Croydon, Hayes, Harringay, Camden Town and Brentford.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith |
Wi-fi | |
| City of London |
Wi-fi | |
| Southwark |
Internet | |
| London |
Internet | |
| Enfield Town |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Hanwell, England
Latest outage, problems and issue reports in Hanwell and nearby locations:
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Ashley Eglin
(@ashleyeglin23) reported
from
Croydon, England
Waited a month for @SkyHelpTeam to come to fix Sky Q after it didn’t work 30 mins after original installation. Swapped the box, yet now have a ‘mode not supported’ message on my TV whenever I try to switch it on. Placed this order in August, haven’t been able to watch Sky TV yet
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shipar ahmed
(@shiparttn) reported
from
Wandsworth, England
@SkyHelpTeam my broadband is so bad since Saturday 😡 with sky q paying so much for this shit services
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Dermot Wickham
(@HertsTimelord) reported
from
Radlett, England
@paulwilliamsonx @SkySports @TheMasters @NickFaldo006 That was over 40 years ago when there were 3 tv 📺 channels and no internet. Kids don’t sit down with their parents round the 📺 any more
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Lorraine King
(@lorrainemking) reported
from
Brentford, England
@NW6Rd You've just reminded me my contract is up with my absolutely appalling @SkyUK broadband. It's so slow it's like AOL dial-up
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Victoria Seaman
(@VixSeaman) reported
from
Hounslow, England
Dear @SkyHelpTeam I called on Saturday to advise I'm moving house on the 23rd. I got home yesterday to find my broadband prematurely disconnected by you! And as I made the mistake of my phone network being @EE I have no data either! Egregious mistake by you guys
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Paul Brown
(@Browniethered) reported
from
Hounslow, England
@SkyHelpTeam Why do I have to call to cancel Sky Movies! And there’s a 20 minute waiting time absolute Joke!!!
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Hari Patel
(@harispurs82) reported
from
Tottenham, England
Been on the phone with @virginmedia the level of customer service is ridiculous. Been on the phone for over an hour explaining I received I call on Friday from them about upgrading my tv broadband and phone. However I explained @SkyUK we’re doing a amazing Black Friday deal.
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Andy Simm
(@andyjsimm) reported
from
Radlett, England
@SkyHelpTeam - beginning to lose patience with Sky Q. Problem after problem. The latest issue is that the boxes cannot retain internet connection which means I am constantly (every few minutes) having to reset. Broadband has NO issues with any other device. Fed up.
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Victoria Seaman
(@VixSeaman) reported
from
Hounslow, England
@SkyHelpTeam I'm very irritated by your terrible service. Not only did you terminate my broadband service a week early, we've waited 2wks for an engineer, only for him to arrive, say he's not comfortable drilling holes, insult my husband & then leave! Completely unacceptable!
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John Guest
(@JGuestRecruiter) reported
from
City of London, England
@SkyHelpTeam to be there again, ask to make a complaint to be put on hold again for another 30 mins.... rivalling SWR for worst service in 2019 #fail
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Neil Edwards CQ
(@nlpedwards) reported
from
Richmond, England
@virginmedia so, having been on hold for 25 minutes, then cut off, called back on hold for a further 15 minutes... cut off again. Your customer service is atrocious... I can hear @SkyHelpTeam beckoning... they were crap, but they were never this shit.
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BIG zakmp4
(@zakmp4) reported
from
Hammersmith, England
I can’t even fathom into words my hatred for your internet service @SkyUK
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Terri
(@Rex_Comms) reported
from
London, England
@SkyHelpTeam @anniekday1 And this doesn’t work because I tried it myself before finding out there’s a nationwide problem!
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Darren Reid
(@marvelreid83) reported
from
London, England
Great start to my @SkyUK contract. Engineer hasn’t turned up and now have a hour wait on the phone to find out why! Left Virgin because I thought they were bad 🙄
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Lauren Greene
(@laurengreene2) reported
from
Merton, England
@SkyHelpTeam I really enjoy it when you organise an engineer to install a TV who then never turns up, consequently leaving someone waiting in all day for them...
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Hari Patel
(@harispurs82) reported
from
Tottenham, England
Just cancelled my @virginmedia account due to the person on the other side of the phone was not worthy of my hard earned money because of mr Tosin you lost a valued customer of over 5 years. @SkyUK @TalkTalkTV @BTGroup I am available for your services. Best offer wins
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Terri
(@Rex_Comms) reported
from
London, England
Oh dear. most of Sky’s broadband customers (including me) have had no service for the past three hours yet they’re posting ‘happy monday’ @SkyHelpTeam #SkyFail
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Mani Gill
(@Manners69) reported
from
Datchet, England
Absolutely ridiculous service from @SkyUK @SkyHelpTeam - installed on the 9th November but nothing working till the 19th November!!! Paying for 100s of channels but receiving only 5 in that time!!
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wiggo sweeney
(@sweeney31) reported
from
City of London, England
@SkyHelpTeam good evening Could you follow me as I’ve an issue with receiving any sky tv channels, I’ve just spoken to someone on the phone regarding an engineer and the date they have given me is 14th December which is unacceptable
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Andy Simm
(@andyjsimm) reported
from
Radlett, England
@SkyHelpTeam - ok, so Sky Q just does not work. Completely had enough - can guarantee the support I get will be a) check the website (waste of time) b) private dm you (waste of time) c) I might then get to an engineer coming out (who will never show up because they never do).
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Stewart
(@TomOBrienFan) reported
@SkySports He’s just a smart man, time is money and all that, why not double down 🤔
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kenjowright
(@kenjowright) reported
@SkyUK Well being!!!! Sky you need to start closer to home before you pontificate. Sort out your broken promises first.
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Sundown Yellow-Moon 🌕 🏴 🇺🇦
(@suze1301) reported
@SkyHelpTeam Agreed to new 18 month deal yesterday 25/3/22. Always paid DD. Payment due 24/3 was never taken. Have checked all day today - still not taken. I am NOT prepared to pay £10 charge for late payment - Sky’s fault, not mine.
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Gaz Burke
(@gazburke1) reported
@SkyHelpTeam hi, since I've joined sky I'm having trouble playing games over the cloud, is there something I need to change on my router or account?
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Jonny
(@jonnyg3617) reported
@TTCMatt @SkySports 1/2 Imagine paying £30 to book a table at a restaurant on a Saturday at 7pm. Then that restaurant calling you 3/4 weeks before to tell you your booking has moved to Friday at 5pm, and if you cancel you loose your £30. No other business is allowed to operate like this.
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Dave Blackwell
(@Neotenyx) reported
When you are no longer a @SkyUK customer because thier disability awareness is rubbish when you told them to stop calling them because you are deaf. They then ring three times in a row, not understanding what decline means...
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Barbara
(@BarbaraSutton15) reported
36 Hours without internet access...trying to reach the right department to address it with @SkyUK took five hours a fault at the exchange...the advisors I spoke with (apart from Jordan) were great but overall their customer service was abysmal
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Jonny
(@jonnyg3617) reported
@TTCMatt @SkySports 2/2 If a game is moved all pre-paid ticket holders should be given the option to ask for a refund if they can no longer attend. Again football playing on the unconditional support of its fans.
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Chris Rosser
(@Chri5Rosser) reported
@SkyHelpTeam Been there done that no solution ! It’s not the first time either I am not happy with the reliability of sky broadband !
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Tom Barnett
(@TommyBarnett69) reported
Do @SkySportsF1 @SkySports not pay a signal ounce of attention to what their customers want? You only have to look on social media about how terrible and biased @PaulDiResta is. But here he is week after week!