Sky Outage Report in Hanwell, Greater London, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Hanwell, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hanwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (31%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Hanwell, Greater London, England
The most recent Sky outage reports came from the following cities: London, Edgware, City of London, West Drayton, Barnet, Paddington, Southwark, Croydon, Enfield Town, Hammersmith, Tower Hamlets, Hounslow, Muswell Hill, Kensington and Twickenham.
| City | Problem Type | Report Time |
|---|---|---|
| Total Blackout | ||
| TV | ||
| TV | ||
| Internet | ||
| TV | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Hanwell, England
Latest outage, problems and issue reports in Hanwell and nearby locations:
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Jeff Salmon
(@JeffSalmon) reported
from
Camden Town, England
@SkyUK I just gave up and have decided to stay with the **** service that I get at Virgin. What a pity. I was actually quite excited about getting away from Virgin because for the past five days the immediate postcode has been without service. Don’t say I didn’t try…Jeff
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Kevin Williams
(@ozwilliams101) reported
from
Kensington, England
@SkyHelpTeam what is happen with the internet outage, it has been ongoing since 12.30????
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🟣ŇⒶ𝐧𝕒 mค𝐑ᶠ𝐨 🇬🇭
(@Mr_Unique_Voice) reported
from
London, England
@SkyHelpTeam Still having issues....
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Hayden 🚢
(@MarketerHayden) reported
from
Wandsworth, England
Hi @SkyHelpTeam broadband is down in the SW11 area. It was working fine earlier as I managed to do some work. Please can you advise! #skybroadband #SW11
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Nigel Wilkinson 🐝 💯👕
(@25FernaFan) reported
from
Southall, England
@mothball69 He’s a ****!! He NEVER uses “the whole package” for ANY Club except Manchester City!!!!? No shame @SkySports !! NONE!! Embarrassing.
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Tony Jacobs
(@TonyJacobs_) reported
from
Camden Town, England
@SkyHelpTeam really unhappy the terrible service my 83 year old disabled mother is getting from Sky - she switched to your broadband and phone only to be told that her phone in each room and personal neck alarm that she relies on now won’t work and no way of working..Shameful
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GingerLolz
(@LorraineThorn) reported
from
Merton, England
Internet still down locally (CR4) It's affected my workplace, local shops, library etc..It's been out for over 24hrs for some places/people..@OpenreachHelp @SkyHelpTeam, any idea when normal service will resume?
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Kate McKeand
(@kmckeand) reported
from
Wandsworth, England
My @SkyUK broadband just keeps dropping today in SW18 but the app says no issues. Clearly there are???
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Truda Spruyt
(@TrudaSpruyt) reported
from
London, England
@SkyHelpTeam your virtual assistant cannot help me. A builder has severed the cable between dish and box. I need an engineer
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Silka
(@silkskt) reported
from
Camberwell, England
@SkyUK I have been trying to connect to my broadband for the past two hours. Just logged in and your website says I don’t have an account with you. Tried calling and no option of speaking to a human available. Help please.
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@SkyHelpTeam I have another question… I was told on demand, catch up & recordings will continue to work while there is no satellite signal. Now I read people saying those services also stop after a couple of days. Which is correct? I have broadband so no reason those should stop? Thanks
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cycleoptic💙💚
(@cycleoptic) reported
from
Islington, England
@SkyHelpTeam I usually connect directly via my smart tv to Netflix, never had a problem
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@SkyHelpTeam Thanks. Enormous confusion at Sky as 2 separate calls failed to give me the answer you gave! So is there no way to access my Sky channels without paying double to get Now TV for a month? I was even told I can’t get a “break in service” refund as I don’t need an engineer call-out!
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NS Footprints
(@nsfootprints) reported
from
Barnet, England
@SkyUK my sky tv has been showing no satellite signal for the past 12 days. New contract was agreed and post agreement sky increased the prices. I have tried to call sky customer services serval times and keep been on hold and eventually getting disconnected. Can’t get no help!
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@SkyHelpTeam I understand that. So again…is there no way to access my Sky channels without paying double to get Now TV for a month? I was even told I can’t get a “break in service” refund as I don’t need an engineer call-out! I seem to be stuck forced to pay with on options at all to stream?
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@SkyHelpTeam Thanks, what can I do? You don’t allow me to cast Sky Go. Although I have broadband, the box stops after a few days? And you won’t give me a rebate for loss of service? So unless I pay for someone to move my dish, I have to pay you for nothing for a month & you have no solution?
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Silka
(@silkskt) reported
from
Camberwell, England
@SkyHelpTeam I have been trying to connect to my broadband for the past two hours. Just logged in and your website says I don’t have an account with you. Tried calling and no option of speaking to a human available. Help please.
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cycleoptic💙💚
(@cycleoptic) reported
from
Islington, England
@SkyHelpTeam We stopped the uhd download and down loaded in hd, ( which still appeared slow, bug with less data to move was ok ) My non-sky broadband download speed was measuring over 350 Mbs at the time.
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@SkyHelpTeam spoke to support earlier as scaffolding has temporarily stopped my satellite signal. They suggested that I cast Sky Go to my TV but, whether by casting or HDMI, I get a message that “playback is not allowed on external displays” when I try to play anything. Help!
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Kieran Brown #FRSA 🏴🇪🇺🏳️🌈
(@Kierbro) reported
from
London, England
@SkyHelpTeam abysmal service. My partner started working with Sky months ago, yet since we switched our (already crap) package to your apparent super best, it’s been worse than ever. Can’t stream anything without interruptions. And yes, been through usual steps. Not good enough
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Denise Banister
(@daylicommuter) reported
After months of good service today we have no connection earliest engineer 21 June-useless and that’s with sky boost, why am I paying extra for this.5 hours on the phone not resolved. We are now told the modem is incorrectly connected. Have we been moved to SOGEA #skyuk @skyuk
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Jay
(@jsquires1990) reported
@SkyHelpTeam sky glass part recorded Catfish uk this evening so I only have half an hour of a one hour episode. HELP!!
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Stuart Roberts ( Statto )
(@Stattoborough64) reported
@MyFLife2021 @SkySports @BumbleCricket Bumble should never have gone 🌹🌹🌹🌹
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DaveN
(@DaveN68773368) reported
@SkyHelpTeam Poor
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Maria Marchese
(@MariaMa86634549) reported
@SkySports Support his decision. He may not feel very well after the accident!
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PowerHouseG
(@PowerHouseG1) reported
@SkyHelpTeam hi , my broadband cuts out regularly in the evenings and its a great annoyance having to reset it, also have lost many channels now where it says problem with the signal Im trying this avenue of contact this time thanks
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Tom Barber - NASA JPL Data Systems Engineer
(@magicaltrout) reported
I ditched @SkySports & @btsport at the start of the year because of the sports washing my subscription funded in the Premier League and F1. Now seeing the golfers who get paid stupid money on the PGA Tour all ******* off to @LIVGolfInv I'm quite happy I made that choice.
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Malik
(@00Malik001) reported
@SkyHelpTeam Hi, can you tell me how to claim compensation for delayed Sky mobile service?
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Louise Norman-Brown
(@LouiseRosalia) reported
24hrs as a @SkyUK customer, the highlights: 1. My new #skyglass dumped on me, left in the box and not set up. 2. An incorrect bill. 3. Told there wasn’t a complaints department. 4. Phone hung up on me. @SkyHelpTeam appalling service, regretting my choice to join.
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Kerri Simpson
(@KerriSi50518580) reported
@SkyUK 17 years loyalty yet tonight was so painful. Trying to renew our contract, 1 hour and 33 minutes later on the phone. Three different people. And then to give us an equivalent “new customer” price you charged us £30 admin fee! Seriously disappointing. #notsoVIP