Sky outages and service status in Hanwell, England
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Sky generated 1 outage signal in the last 24 hours around Hanwell, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Aug 18, 9:07 AM GMT+1.
- Internet (63%)
- Wi-fi (25%)
- Phone (5%)
- TV (4%)
- E-mail (2%)
- Total Blackout (2%)
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Hanwell, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hanwell, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 18: Problems at Sky
Sky is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Hanwell, England
The most recent Sky outage reports came from the following cities: Hammersmith, Kensington, Harrow, West Drayton, Hounslow, Brentford, Southall, Ruislip, Wembley, Northolt, Hayes, Isleworth, Ealing, and Uxbridge.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith
|
3 hours ago | |
|
Kensington
|
Phone | 5 days ago |
|
Harrow
|
Phone | 5 days ago |
|
West Drayton
|
Phone | 5 days ago |
|
Hounslow
|
Wi-fi | 5 days ago |
|
Brentford
|
Internet | 5 days ago |
Nearby cities with recent reports
5 recent signals
1 recent signals
1 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Sky Issues Reports Near Hanwell, England
Latest outage, problems and issue reports in Hanwell and nearby locations:
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Bethany Cole (@coleb86) reported from Ealing, England@SkyHelpTeam No, it’s an outside issue. So I’m (kinda) patiently waiting for it to be fixed… obviously I can’t work from home (or at all), whilst it’s down. Is there any way you can update me please? Had no update for 4 hours…
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Peter McLoughlin (@lastminutepete) reported from Hillingdon, EnglandDear @NOWTVSport just been on the phone to a mate who’s got @SkySports Man U scored the winner at least 2 mins earlier on his telly than they did on mine. I respectfully suggest therefore that you change the name of your service to ‘THEN TV’, as ‘HISTORY CHANNEL’ is already taken
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IDRIS FERTOUT (@IDRISFERTOUT) reported from Hammersmith, England@SkyHelpTeam I have been trying to go through your trouble shooting prompts. Why am I being told it’s my setup when your fully aware there’s a problem at my local telephone exchange. You can inform your customers there’s a problem?
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Chris Labrey (@ChrisLabrey) reported from Richmond, England@SkyHelpTeam Ran tests. We have no Internet so cannot get on line. It seems a wider issue for TW11 though
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Christian (@vfbr2001) reported from Ealing, England@SkyHelpTeam Thanks. When I do a test the speed going into the hub is 79MBPS and then the actual speed on an iPad beside the hub is around 55MBPS but drops down to 5 up in the bedroom. The sky q mini box in the bedroom keeps losing its connection too.
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N 💙🏳️🌈 (@Nicole_UB3) reported from Hillingdon, England@SkyHelpTeam Thank you. I did some tests and now see the issue is the wi-fi as the speed on my laptop connected to the ethernet is nearly 500Mbps! I can't physically move the hub to a central point in the house as the cables are so short. Do you provide WiFi boosters? Thanks.
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suki-design.com (@SukiHubbard) reported from Richmond, England@SkyHelpTeam Thanks but that was a lockdown1 issue. I now want to speak to you about something completely different not covered on any of your online forums!
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aadam (@pakigerian) reported from Hillingdon, England@conret91 @SkySportsPL @SkySports Var isn’t the issue, it’s the people using it
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M a r k H e s t e r (@sparkyhester) reported from Ealing, England@SkyHelpTeam still having patchy broadband and now satellite signal has dropped again. In W3, London. Any problems in the local area I should be aware of?
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xxx (@Fabs11111111) reported from Kensington, England@SkyHelpTeam GooD afternoon Nathan Thank for reaching out to Me Ok so 2 things So the problem was on the 7th of this month my tv and broadband taken And the mobile was not taken on the 7th I gave specic instructions cause last year in Feb I had a very bad accident. Know I'm much better
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Jess (@MrsScreech) reported from Hillingdon, England@SkyHelpTeam not happy being charged a £30 admin fee to re-contract with you. Can something be done about this please as I am a Diamond VIP customer?
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Randolph Ham (@RandolphHam79) reported from Hammersmith, England@SkyHelpTeam Seriously? Engineer only available on December 11? What the hell?? 🤬😠 But damn you are fast to invoice me £30 for the booking and now you tell me that I'll be without TV for 2 week's? I wonder if you will DISCOUNT THOSE 2 WEEKS FROM MY NEXT BILL. 🤬😠😠😠
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Fiona (@FionaFwarlow) reported from Richmond, England@SkyHelpTeam Hello, yes I have & it says no known issues. But our Sky went down just after 12:00pm today. I have tried all the usual but no luck!
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Mikei. Hall (@The_Dark_knght) reported from Kensington, England@SkySports we hear Man City’s Mendy in the news but what about Everton‘s Gylfi Sigurdsson why is he never mentioned is it because he’s white?
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Daniel (@danielthfc13) reported from Southall, England@SkyUK can you fix your wifi please 4 hours it’s been down...
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Alyn Burke (@alyn1957) reported from Hounslow, England@SkyHelpTeam my internet connection doesn't work, this is the 6th time this month. I can't get through to a human what can I do to sort it out?.
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Stephen McClay (@SMcClay29) reported from Harrow Weald, EnglandObviously @SkyUK ‘s slogan of “believe in better” doesn’t extend to their customer service: after asking to move the date of my installation next week, I expected maybe a couple of weeks’ wait, not October! Oh and I’ll still be charged for it as if it was installed this month?!!
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Ian Gallosi (@IAGallosi) reported from Ealing, England@virginmedia broadband down again. Every month there’s at least one problem. Contract can’t end soon enough. So glad to be going back to @SkyUK . If you’re thinking of going with Virgin Media, stay well away! #useless #workingfromhomefail
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Mark Thorley 🏴 🇾🇪 (@MarkyT_MUFC) reported from Hillingdon, England@KingRed1989 @SkyHelpTeam @zeninternet Always happens at the worst moments
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Bethany Cole (@coleb86) reported from Ealing, England@SkyHelpTeam I just can’t access wifi. I’m having to use my mobile data to work. It’s ridiculous. I need you to help in some way.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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emma_tr4_rhinos🦏🇬🇧 (@emma_tr4_rhinos) reported@virginmedia @kathleenp442 Not everyone as apps they pay for skysports on TV expect it to work thts two days in a row when is the expected fix
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DR .PERRINS Media Teacher (@Mr_Perrins13) reportedThis is one of the clubs btw that the scum at @SkySports will tell you all is a well run club and represents its community... Horrible scumbags for doing what they've done...then owned up to And then doubled down #premierleaguescum
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Kevin Delaney (@KevinDe30315301) reported@SkySports It's pure utter crap
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Grumpy ✨ (@phillip3108) reported@SkySports why is your app not working since the update 😡
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gje (@67_gooner) reported@cxdi55 @skytv @SkyHelpTeam Cancel and then get another family member to take on the new deal as a new customer
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Ed (@Ed_Pritch91) reported@WeAreOpenreach @SkyHelpTeam are saying contact you, your saying context sky. They've sent me a router that doesn't work. Why is nothing straightforward.
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Rob (@robhall372) reported@SkySports Biggest fraud in football in my opinion. He won't last a season. Players will want to leave. Never seen a city side so poor in defence and midfield. Harland had no service.
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James (@1GoldPLTrophy) reportedThere’s no company in the UK that provides customer services as bad as @SkyUK
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WhyAmIBored (@WhyAmIBored2) reported@cxdi55 @skytv @SkyHelpTeam everyone who complains about new customer pricing needs to have a good think every once in a while. it's an OFFER used to INCREASE customer numbers. same happens with many different services.
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Ravensthorpe (@Aaron_UK00) reported@cxdi55 @skytv @SkyHelpTeam They where a joke 10 years ago, I’ll never make that mistake again. Overpriced **** TV