Sky

Sky Outage Report in Hanwell, Greater London, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Hanwell, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hanwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Hanwell, Greater London, England 11/21/2025 03:40

November 21: Problems at Sky

Sky is having issues since 04:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Hanwell, Greater London, England

The most recent Sky outage reports came from the following cities: London, Muswell Hill, Fulham, Hounslow, Southwark, Croydon, Hammersmith, Harringay, Stanmore, Brentford, City of London, Wandsworth, Southall, Kensington and Uxbridge.

Loading map, please wait...
City Problem Type Report Time
United KingdomHounslow Wi-fi
United KingdomLondon Internet
United KingdomMuswell Hill Wi-fi
United KingdomFulham Wi-fi
United KingdomHounslow Internet
United KingdomHounslow Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Hanwell, England

Latest outage, problems and issue reports in Hanwell and nearby locations:

  • ranaraptor Rana Rahman (@ranaraptor) reported from Wandsworth, England

    @SkyUK I’m trying to reach you by phone but it’s impossible. I need support for my faulty sky q box. Thanks

  • kypros_michael Kypros Michael🔰🇬🇷🇨🇾 (@kypros_michael) reported from Croydon, England

    @SkyHelpTeam are there any broadband issues in the SW16 area? Internet has been down for 2.5 hours now

  • The_Caz Caz Young (@The_Caz) reported from Wandsworth, England

    @emma_wheatley @SkyUK Ours is exactly the same. Super slow and their solution is to upgrade to SkyQ... except we can't get fibre here and only have 1 tv so zero benefit.

  • sparkyhester M a r k H e s t e r (@sparkyhester) reported from Ealing, England

    @SkyHelpTeam still having patchy broadband and now satellite signal has dropped again. In W3, London. Any problems in the local area I should be aware of?

  • AlysenMiller Alysen Miller (@AlysenMiller) reported from Wandsworth, England

    @SkyHelpTeam Needless to say I have done that and it did not resolve my issue. I have been on hold now for 45 minutes. Why do you hate your customers?

  • WoleAdesemoye Wolé Adesemoye (@WoleAdesemoye) reported from Hammersmith, England

    @virginmedia is by far the worst TV, broadband and telephone service I’ve received in 20. Customer service is appalling. I was just on the phone and the customer service personal just hung up on me. I just can’t wait to leave and go back to @SkyUK. #avoid #virginmedia

  • shoeburger Kieran Shew (@shoeburger) reported from Merton, England

    Hi @SkyCricket @SkyHelpTeam ! Another major cricket series lost from your service. How much will you be compensating your customers, or should we just cancel all together?

  • CabbieOO7 CabbieOO7 🇬🇧 (@CabbieOO7) reported from London, England

    @SkyHelpTeam Think the best option is to move to another provider as 12 months of Sky has been terrible

  • LondonNIrish PJ (@LondonNIrish) reported from Wandsworth, England

    @SkyHelpTeam hi. I have recently moved home and transferred my BB. However the router still hasn’t arrived. Can someone pls help? Thanks

  • paulstevenlewis Paul Lewis (@paulstevenlewis) reported from Barnet, England

    @SkyHelpTeam I’m a TV customer looking at maybe adding broadband. I live in London N31QN. I ran a quote & it says no fibre is available at my address, but I have had fibre quotes from you in the past. Is it possible this is an error? I cannot consider moving without fibre. Thanks

  • SukiHubbard suki-design.com (@SukiHubbard) reported from Richmond, England

    @SkyHelpTeam Thanks but that was a lockdown1 issue. I now want to speak to you about something completely different not covered on any of your online forums!

  • Katie_Lewis_ 𝕂𝕒𝕥𝕚𝕖 (@Katie_Lewis_) reported from Kingston upon Thames, England

    @SkyHelpTeam is there a problem with broadband in KT9 or is it just mine?

  • aroundthehouses Mark Newton (@aroundthehouses) reported from Barnet, England

    Hi @SkyHelpTeam is there an issue with broadband in the St Albans or Watford areas please?

  • PremtonSadiku1 Premton Sadiku (@PremtonSadiku1) reported from Tottenham, England

    @SkySports @frankbrunoboxer @MikeTyson next time we meet ill have to treat u pls u did treat me few times its my turn 🤟🇽🇰

  • DJPlucknett Dennis Plucknett (@DJPlucknett) reported from Brentford, England

    @SkySports Go goal but should have been a penalty typical bad decision by the officials

  • The_Caz Caz Young (@The_Caz) reported from Wandsworth, England

    @emma_wheatley @SkyUK That's so unsafe! I hope you manage to get a solution as if it's anything like ours you can barely have 2 people online at the same time.

  • wentworthlindsa Lindsay (@wentworthlindsa) reported from Esher, England

    @Thenew84 @SkySports Unfortunately this is the main weapon for poor white people

  • AlysenMiller Alysen Miller (@AlysenMiller) reported from Wandsworth, England

    @SkyHelpTeam my broadband keeps going down (SW London) and you have contrived to make it literally impossible to speak to a human being on the phone. We are working and homeschooling (or not). How do you propose to resolve this?

  • kypros_michael Kypros Michael🔰🇬🇷🇨🇾 (@kypros_michael) reported from Wandsworth, England

    @SkyHelpTeam Seriously guys, for three days now the internet has dropped constantly.. we are supposed to be working at home as well as home schooling and you guys can’t fix this or make it stable? It’s a joke... maybe you guys can email my kids teachers and my bossto explain....

  • NikhilSaglani Nikhil Saglani (@NikhilSaglani) reported from Barnet, England

    @SkyHelpTeam Is your broadband service down in the EN5 area? Got 3 people who need the internet for work and school, but the internet’s not been working for an hour!

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • rhys_ashman Rhys Ashman (@rhys_ashman) reported

    Awful awful service from @SkyUK. All my mum wanted to do was upgrade her broadband speed and hasn't had a landline for two weeks! Been passed back and forth between BT and sky. No accountability. Terrible customer service. Please DM and sort out.

  • __Matthew_w__ Matthew (@__Matthew_w__) reported

    @ExtremeELive @SkySports I'm really struggling to get the full coverage of this new series. I feel its more likely to be a sky problem! I set my box to start recording 5mins before and finish at least 30mins after yet it still jumps in and cuts off #ExtremeE

  • michaeljamesbr1 Mickey The Bee Bryan (@michaeljamesbr1) reported

    @SkySports We would have lost to anyone last night. Absolutely ffn awful. Liverpool weren't fantastic but miles better than us.

  • isaolinat ooo (@isaolinat) reported

    @SkySports NHS workers? Wtf

  • DarrenHindle1 Darren Hindle (@DarrenHindle1) reported

    @SkySports Do it not only wi they realise how little people care but it won't stop a damn thing the issue is not in football it is not down to social media it is simply down to the fact not everyone likes everyone. And I'm sorry but a monkey emoji is not police worthy abuse

  • Marc_dickinson2 Marc Dickinson (@Marc_dickinson2) reported

    Here we are again to tell you that your ******* wifi is about as useful as anne frank's drum kit along with your gormless operators, never know such a **** company, think you can get away with charging hundreds a month is beyond me be arsed with you im heading over to BT @SkyUK

  • shgreen12 Sharon Green (@shgreen12) reported

    @SkyHelpTeam hi my phone is saying no sim?? It’s a new phone and has been perfect up until now? Is there a problem with sky network?

  • yaldnif10 Mark (@yaldnif10) reported

    @SkySportsPL @SkySports Bad refereeing,foul on W peters

  • chrisleonmiller Chris (@chrisleonmiller) reported

    @SkyHelpTeam Thanks for your quick response. I have tried that page and the £9 offer does not appear on it. If you go to the Contact Us options and then to Upgrade my Package you just go back to the same page without the offer! Others say they have had the same problem. Does this offer exist?

  • 8ballwakefield 8ball75 (@8ballwakefield) reported

    @SkySportsPL @SkySports If keepers stayed in the middle instead of diving, I'm sure they'd statistically save more penalties than randomly diving before they take it. That's 2 I've seen go straight down the middle just this weekend.