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Sky outages and service status in Hanwell, England

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Full Outage Map
  • Sky generated 3 outage signals in the last 24 hours around Hanwell, including 3 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received May 10, 7:37 AM GMT+1.
  • 72% Internet (72%)
  • 13% Wi-fi (13%)
  • 8% Total Blackout (8%)
  • 6% TV (6%)
  • 1% E-mail (1%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Hanwell, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hanwell, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Hanwell, England

The most recent Sky outage reports came from the following cities: Hammersmith, Southall, Brentford, Uxbridge, Hounslow, Harrow, Northolt, West Drayton, Wembley, Pinner, Hayes, Fulham, Twickenham, and Kensington.

CityProblem TypeReport Time
Hammersmith Wi-fi 7 hours ago
Hammersmith E-mail 13 hours ago
Hammersmith Internet 13 hours ago
Hammersmith Internet 2 days ago
Hammersmith Internet 2 days ago
Southall Total Blackout 2 days ago

Nearby cities with recent reports

Hammersmith

11 recent signals

7 hours ago
Hounslow

2 recent signals

6 days ago
Southall

1 recent signals

2 days ago
Brentford

1 recent signals

3 days ago
Uxbridge

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Sky Issues Reports Near Hanwell, England

Latest outage, problems and issue reports in Hanwell and nearby locations:

  • vfbr2001
    Christian (@vfbr2001) reported from Ealing, England

    @SkyHelpTeam Thanks. When I do a test the speed going into the hub is 79MBPS and then the actual speed on an iPad beside the hub is around 55MBPS but drops down to 5 up in the bedroom. The sky q mini box in the bedroom keeps losing its connection too.

  • philmcraig
    Phil Craig (@philmcraig) reported from Richmond, England

    @SkyHelpTeam Any chance of Sky making some kind of comment about what’s going on? It’s now day three and there will be lots of people like me who need broadband to WFH. Seems to be a real problem all over Twickenham.

  • vfbr2001
    Christian (@vfbr2001) reported from Ealing, England

    @SkyUK I need to order a new sky q box because mine doesn’t support hdr/4K but I cannot get through on the phone. Is there anyway of doing this without phoning?

  • ChampionSinghC
    Preet Chind Champion (@ChampionSinghC) reported from Southall, England

    @SkyHelpTeam Want to throw sky box q in the bin! The worst coverage ever! Constant stop start with the boxes. Horrible service.

  • jedredshed
    Ryan Mortimer (@jedredshed) reported from Richmond, England

    @Falconfoxfire @SkyUK @SkyHelpTeam Thanks for the number Paul will give it a go tomorrow. These guys are awful

  • HenyeFranks
    Henye 💙 (@HenyeFranks) reported from Ealing, England

    @SkyHelpTeam hi - suddenly when watching tv today the sky q disconnected from our sky wifi and now won’t reconnect. I’ve unplugged and refreshed - but still won’t reconnect to watch Netflix etc. pls help?

  • MarkyT_MUFC
    Mark Thorley 🏴󠁧󠁢󠁥󠁮󠁧󠁿 🇾🇪 (@MarkyT_MUFC) reported from Hillingdon, England

    @KingRed1989 @SkyHelpTeam Go with @zeninternet and have no more problems mate

  • heatherfarmbro
    Heather Farmbrough (@heatherfarmbro) reported from Richmond, England

    @SkyHelpTeam I have no Sky Tv and you’ve now postponed next engineers visit for 10 March. Last 8 evenings patchy internet with unstable signal. This is dire. Need net to watch tv. Help.

  • DJPlucknett
    Dennis Plucknett (@DJPlucknett) reported from Brentford, England

    @SkySports Go goal but should have been a penalty typical bad decision by the officials

  • jedredshed
    Ryan Mortimer (@jedredshed) reported from Richmond, England

    What a frustrating service @SkyUK After several calls for my TV / Internet not working, all that they can offer is an engineering visit on the 3rd Nov, this was first reported a week ago. Been told as I’m not in contract they suggest I look elsewhere for another service provider

  • WoleAdesemoye
    Wolé Adesemoye (@WoleAdesemoye) reported from Hammersmith, England

    @virginmedia is by far the worst TV, broadband and telephone service I’ve received in 20. Customer service is appalling. I was just on the phone and the customer service personal just hung up on me. I just can’t wait to leave and go back to @SkyUK. #avoid #virginmedia

  • coleb86
    Bethany Cole (@coleb86) reported from Ealing, England

    @SkyHelpTeam I just can’t access wifi. I’m having to use my mobile data to work. It’s ridiculous. I need you to help in some way.

  • Ruislipbee
    Russell Turner (@Ruislipbee) reported from Hillingdon, England

    @ThorneintheSide @SkySports What annoys me about the whole saga is the media are telling people how they think they should behave and think. This is a free country and people should be able to express their support or not in what way they see fit !

  • SteveMay_UK
    Steve May (@SteveMay_UK) reported from Hillingdon, England

    @EmotivvAV @SkyUK It's seemingly random, and I've no idea how widespread the issue is...

  • engageurself
    Patrick Tuohy (@engageurself) reported from Hammersmith, England

    @SkyUK how do u speak to someone when ur broadband goes down ? My landlords not available abs I can’t get anyone to get me back on line

  • philmcraig
    Phil Craig (@philmcraig) reported from Richmond, England

    @SkyHelpTeam Thanks Claire Can you confirm that there is an outage in my area, and that it’s being worked on? It’s been 24 hours now…

  • Dumes618
    Jeannie Dumas (@Dumes618) reported from Hammersmith, England

    @SkyHelpTeam I’m afraid this is a poor excuse. Given the current climate as a result of the covid pandemic @SkyUK has had a year to figure out how to expedite their services to customers that are stranded and without wifi

  • calendarboysuk
    Will Kane (@calendarboysuk) reported from Twickenham, England

    @SkyHelpTeam I have been assisted by so many wonderful members of the executive response team over the past few months that i need their help once more but can’t seem to find a contact number as i am about to move home once again & need their valued help can someone get in touch?

  • ChrisLabrey
    Chris Labrey (@ChrisLabrey) reported from Richmond, England

    @SkyHelpTeam Ran tests. We have no Internet so cannot get on line. It seems a wider issue for TW11 though

  • terryjc
    Terry ! (@terryjc) reported from Southall, England

    @SkyHelpTeam I’ve never cancelled my account as far as I’m aware . Only upgraded over the years . I’ve been a member since before digital .

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Felipe_Grey95
    Philip Aggrey (@Felipe_Grey95) reported

    Hello @bt_uk and @skyuk your service really sucks. Why is it taking 30 mins to download ‘Prisoner’ when I have Halo 3 that I am paying loads of money for each month? You are pathetic 😡😡😡🤬🤬🤬

  • nosmh
    nosmh (@nosmh) reported

    @F1Media @SkyGroup @SkySports What is F1 going to do about the unwatchable AppleTV side of the equation? Can we get assurances that we in the US will continue to get SkySports as an option for watching the races on AppleTV's streaming service? Maybe a promise that they will stream that content in 4K? Were the interests of American fans taken into consideration in any of the broadcast rights agreements?

  • craigdawes
    Craig Dawes (@craigdawes) reported

    Does anyone else have trouble watching channel 5 catch up through @SkyUK using a stream box or is it just me?

  • GGinaIvy
    GinaG (@GGinaIvy) reported

    Hey @SkyHelpTeam why is gigafast &31 a month for new customers yet £53 for existing? Doesn’t seem right that I’ve just upgraded my internet as an existing customer to find out I’ve been ripped off because I’m not new. Is loyalty not rewarded?!

  • MichaelMbangu3
    Michael Mbangu (@MichaelMbangu3) reported

    @justcfc @SkyKaveh @SkySports They're ******* ****!

  • nkwabyte
    NkwaByte (@nkwabyte) reported

    @theMadridZone @SkySports Just give it to him, all the bad nuts will be exposed, but in hindsight sight this is what they should have done for Xabi Alonso

  • riteshshah16464
    ritesh shahi (@riteshshah16464) reported

    @justcfc @SkyKaveh @SkySports CAN ANYONE TELL THIS IDIOT.. THEY BEEN MAKING THE SAME MISTAKE AGAIN AND AGAIN

  • SoniaUllah
    Sonia Ullah (@SoniaUllah) reported

    @SkyUK you have the WORST customer service. There is no one to speak to except AI chatbots, it’s so frustrating! For the amount of money you charge people, it’s shocking you don’t have a proper team in place. Been trying to get through to someone regarding an issue for 2 hours!

  • ARAkickz
    KeepingItABuck50 (@ARAkickz) reported

    @justcfc @SkyKaveh @SkySports The issue is they believed that THEY had won it and not Maresca because they give 0 respect to managers. Nice little wake up call for them

  • GreyJ8181
    GreyJ (@GreyJ8181) reported

    @RealKintero @SkySports Are you not describing CR7 ? Didn’t he ave a problem then because your defence and midfield was decent. You have maybe 4 good players and then a lot of average mid table players. Tell him he’s welcome at Arsenal