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Sky outages and service status in Hanwell, England

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 3 outage signals in the last 24 hours around Hanwell, including 3 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Aug 21, 7:34 AM GMT+1.
  • 63% Internet (63%)
  • 24% Wi-fi (24%)
  • 6% Phone (6%)
  • 4% TV (4%)
  • 2% E-mail (2%)
  • 2% Total Blackout (2%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Hanwell, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hanwell, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 21: Problems at Sky

Sky is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Hanwell, England

The most recent Sky outage reports came from the following cities: Brentford, Southall, Hammersmith, Kensington, Harrow, West Drayton, Hounslow, Ruislip, Wembley, Northolt, Hayes, Isleworth, Ealing, and Uxbridge.

CityProblem TypeReport Time
Brentford Internet 6 hours ago
Brentford Wi-fi 12 hours ago
Southall Internet 13 hours ago
Southall Internet 2 days ago
Hammersmith Internet 3 days ago
Brentford Internet 3 days ago

Nearby cities with recent reports

Brentford

3 recent signals

6 hours ago
Southall

2 recent signals

13 hours ago
Hammersmith

2 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Hanwell, England

Latest outage, problems and issue reports in Hanwell and nearby locations:

  • calendarboysuk
    Will Kane (@calendarboysuk) reported from Twickenham, England

    @SkyHelpTeam I have been assisted by so many wonderful members of the executive response team over the past few months that i need their help once more but can’t seem to find a contact number as i am about to move home once again & need their valued help can someone get in touch?

  • coleb86
    Bethany Cole (@coleb86) reported from Ealing, England

    @SkyHelpTeam hi guys, internet in Popes Lane, Ealing has been down since Friday. Having to go without is rather frustrating. I’ve gone through all trouble fixing but no joy. Can you help please??

  • DakThunder
    Dak Thunder (@DakThunder) reported from Richmond, England

    @SkyUK please tell me why @BTGroup needs to be contacted when trying to change my cancellation? Angela at support said there was a 'point of no return.' Please direct me towards this policy. I did not auth the sharing of info bw the 2 companies. Thx.

  • Dumes618
    Jeannie Dumas (@Dumes618) reported from Hammersmith, England

    @SkyHelpTeam I’m afraid this is a poor excuse. Given the current climate as a result of the covid pandemic @SkyUK has had a year to figure out how to expedite their services to customers that are stranded and without wifi

  • Hetty_1
    Heather Cartwright (@Hetty_1) reported from Hillingdon, England

    @skytv @SkyUK I just spent 20 minutes on hold to speak with a customer service advisor only to be cut off. Could you please advise how best to contact you please?

  • dr_g124
    G (@dr_g124) reported from Hillingdon, England

    @SkyUK hey sky, if I pay £900 a year for my Sky subscription and I want an additional box for multi room. Why are you not willing to wave the £50 fee? I thought I’m your favourite customer? If I leave, I bet it would have been worth giving for free then? #Debate2020 #sky #Clown

  • __astin__
    a (@__astin__) reported from Hounslow, England

    @Nickthered123 @SkySports Okay, don't watch it then. Problem solved.

  • ___Kiran
    Kiran 😍👨🏻‍🍳 (@___Kiran) reported from Hounslow, England

    Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer

  • coleb86
    Bethany Cole (@coleb86) reported from Ealing, England

    @SkyHelpTeam No, it’s an outside issue. So I’m (kinda) patiently waiting for it to be fixed… obviously I can’t work from home (or at all), whilst it’s down. Is there any way you can update me please? Had no update for 4 hours…

  • heatherfarmbro
    Heather Farmbrough (@heatherfarmbro) reported from Richmond, England

    @SkyHelpTeam I have no Sky Tv and you’ve now postponed next engineers visit for 10 March. Last 8 evenings patchy internet with unstable signal. This is dire. Need net to watch tv. Help.

  • SMcClay29
    Stephen McClay (@SMcClay29) reported from Harrow Weald, England

    July 31st: order new Sky package 2 months later: Sky installed 2 days later: Sky wipe the signal while trying to fix a catch-up TV issue then tell me I have to wait until 7 more days to get it fixed, oh and pay for it. “Believe in better?” Can’t really do any worse @SkyHelpTeam

  • Stefan_baisden
    Baisden 📸🎥 (@Stefan_baisden) reported from Hillingdon, England

    @fefahq @SkySports What a stupid reply. Delete your page.

  • Stefan_baisden
    Baisden 📸🎥 (@Stefan_baisden) reported from Hillingdon, England

    @SkySports Lol you have the most money in the prem. how do u fail to buy someone.

  • londonwhispers
    LittleLondonWhispers 💙 (@londonwhispers) reported from Kensington, England

    I don’t often rant but @skyuk the 9 hrs we’ve wasted with your customer service is a joke. I’ve been a customer of yours from day 1 how on earth do you cancel someone’s broadband & tell them you can’t reinstate it until December 31st #WFH

  • darriekylie
    Darren (@darriekylie) reported from Kensington, England

    @SkyHelpTeam so I spoke to someone at broadband who can only tell me there’s an outage in my area 5 days of not being able to work from home is not good they advised to contact Openreach they say speak to u, possible to get any answers on this issue! frustration is setting in.

  • terryjc
    Terry ! (@terryjc) reported from Southall, England

    @SkyHelpTeam I’ve never cancelled my account as far as I’m aware . Only upgraded over the years . I’ve been a member since before digital .

  • sattapaal
    Sattapaal (@sattapaal) reported from Hillingdon, England

    @Naby_Lass @SkyUK ****. Do you have access to the BT sport's app??

  • PeteTheRef
    🇺🇦 Pete Paterson 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇪🇪🇺#RejoinEU (@PeteTheRef) reported from Ealing, England

    .@SkySports, what's the problem with having a cricket handle. Potts should be on 3 wickets for close to 15 runs from 24 overs. It's a 'tour de force'.

  • Fabs11111111
    xxx (@Fabs11111111) reported from Kensington, England

    @SkyHelpTeam Equals. I complained. Via to me complainIng I clOsed all accounts down And spoke to Sky And said I'm not happy I got to pay only for the sim for a few months then Back to normal price there no reduce nothing still not happY My name is mr fabio. Freemantle

  • RandolphHam79
    Randolph Ham (@RandolphHam79) reported from Hammersmith, England

    @SkyHelpTeam @OpenreachHelp engineer scheduled. However it's not the first time having problems with #skyBroadband since September. It's the 4th and it is just #ridiculous. I work from home and I cannot do anything. Besides you will not compensate the distress and extra mobile data purchased.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • GeorgeT57890681
    Lyndsey (@GeorgeT57890681) reported

    @TheTennisLetter @SkySports comms are as bad. Asking the other one a question just as the player is about to serve.

  • DuggyStand
    Just D. (@DuggyStand) reported

    Nice to see @virginmedia issues with @SkySports + are still not resolved. Absolutely useless... Hope you are gonna knock some money off my bill.

  • Tealady2410
    Michelle Woods (@Tealady2410) reported

    @SkySports why is the buffering so bad on red button football @ReadingFC @wwfcofficial

  • TomsBarry
    barry toms (@TomsBarry) reported

    @SkySports I’d rather microwave my brain thanks 👍🏻 Can’t believe this crap has been renewed

  • Paul8MuJ
    Paul H (@Paul8MuJ) reported

    @SkySports Who actually watches this crap?

  • deanthomas_88
    Dean (@deanthomas_88) reported

    @TheClubLiveTw @SkySports @AdamMcKola some shout that you actually predicted a 34 year old Salah wouldn’t have another 50 g/a season ******* get this guy his own show on sky

  • xeode
    Milber Jinslade (@xeode) reported

    @Sargy7 @SkyUK used to pay sky over £120 a month back when that was hard to do, moved to a house without a dish and just never got around to installing it because was mostly watching stuff online anyway i realised. what a good realisation it was to get £100 a month back in your pocket

  • TheGothhausen
    Jonathan Evans 🖤💛😺🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🇵🇱 (@TheGothhausen) reported

    @HarrietAnn40374 @andrewc44104127 I watch live sports on SkySports, ESPN on Disney+, Amazon Prime Video, Netflix, Premier Sports and DAZN and I need to pay the stupid tv licence fee to watch them as it’s a live broadcast

  • joewalshrocks
    Jo ❯❯❯❯ (@joewalshrocks) reported

    @Sargy7 @SkyUK I left Sky months ago. I bought an Apple TV box (obviously others are available), changed Internet provider and have never looked back. I'm around £80 a month better off.

  • LCampbell1985
    Laura Campbell ❤️ (@LCampbell1985) reported

    @Sargy7 @Niconelove @SkyUK You get all the info when you cancel. 3 weeks is a long time to return something. I’ve just done it myself so I know the process!