Sky

Sky Outage Report in Hanwell, Greater London, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Hanwell, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hanwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Hanwell, Greater London, England 01/17/2026 14:55

January 17: Problems at Sky

Sky is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (51%)

    Internet (51%)

  2. TV (27%)

    TV (27%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Hanwell, Greater London, England

The most recent Sky outage reports came from the following cities: London, Hammersmith, Harringay, Southwark, Islington, Enfield Town, Croydon, City of London, Hayes, Camden Town, City of Westminster, Worcester Park, Paddington, Pinner and Southall.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon TV
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi
United KingdomLondon Total Blackout
United KingdomLondon E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Hanwell, England

Latest outage, problems and issue reports in Hanwell and nearby locations:

  • RookeryEmma Emma Trill (@RookeryEmma) reported from Watford, England

    How ******** have fans made it to an 8pm kick off on boxing day. @SkySports ruining football once again 🤝

  • jacquilowe Jacqui Lowe (@jacquilowe) reported from London, England

    @SkyHelpTeam No B/band since 30th, team say system won’t let them book engineer ‘because it’s an outage’. Know this is resolvable because engineer visited neighbour on 31st - fixed in 5 mins flicking switch on the road.

  • angegillis Ange Gilly (@angegillis) reported from Lambeth, England

    @SkyHelpTeam I bought a Google mesh system because my wifi is crap in my house. Google are saying my modem needs to be changed into bridge mode. How does one do that? Can someone help please?

  • philmcraig Phil Craig (@philmcraig) reported from Richmond, England

    @SkyHelpTeam Any chance of Sky making some kind of comment about what’s going on? It’s now day three and there will be lots of people like me who need broadband to WFH. Seems to be a real problem all over Twickenham.

  • paulstevenlewis Paul Lewis (@paulstevenlewis) reported from Barnet, England

    @SkyHelpTeam It’s very frustrating and I can’t imagine what else to try! Thanks for your help.

  • MaxBurrell5 Max Burrell (@MaxBurrell5) reported from Kingston upon Thames, England

    @SkySports fix the Stoke Luton stream

  • shoeburger Kieran Shew (@shoeburger) reported from Merton, England

    @SkyHelpTeam Since the storm, my sky box isn’t receiving signal. I’m in a block of flats. Tried calling, wait on hold for ages. How do we get someone to repair our dish? Why don’t you have an online solution for this. It’s 2022

  • Fabs11111111 xxx (@Fabs11111111) reported from Kensington, England

    @SkyHelpTeam Equals. I complained. Via to me complainIng I clOsed all accounts down And spoke to Sky And said I'm not happy I got to pay only for the sim for a few months then Back to normal price there no reduce nothing still not happY My name is mr fabio. Freemantle

  • LouKF93 LF (@LouKF93) reported from London, England

    @SkyHelpTeam Lots of static and scrambled picture and then switches off saying satellite signal is not working.

  • philmcraig Phil Craig (@philmcraig) reported from Richmond, England

    @SkyHelpTeam Thanks Claire Can you confirm that there is an outage in my area, and that it’s being worked on? It’s been 24 hours now…

  • angegillis Ange Gilly (@angegillis) reported from Lambeth, England

    @SkyHelpTeam I connect it straight to the puck with the Ethernet cable and it can’t find a connection. Google support said something in the modem is blocking it and suggested bridge mode or DMZ but you’re saying it won’t support this??

  • Fabs11111111 xxx (@Fabs11111111) reported from Kensington, England

    @SkyHelpTeam GooD afternoon Nathan Thank for reaching out to Me Ok so 2 things So the problem was on the 7th of this month my tv and broadband taken And the mobile was not taken on the 7th I gave specic instructions cause last year in Feb I had a very bad accident. Know I'm much better

  • Fabs11111111 xxx (@Fabs11111111) reported from Kensington, England

    @SkyHelpTeam Att Nathan Not working. So every bit oF money is crushal to me If specific instructions are given froM a customer for a date this shoUlD be accepted last month was fine But unfortunately this month was not equals I asked the operative serial times why u never toOk the mon

  • JPA_LFC jitesh* (@JPA_LFC) reported from Hillingdon, England

    @SkyHelpTeam any idea why my broadband is down in the Hillingdon area?

  • Fabs11111111 xxx (@Fabs11111111) reported from Kensington, England

    @SkyUK I'm a gold member And still waiting for my refund more then 1 week know and the operators keep on saying its been refunded to my credit . Operators should listen to customer and not do what they won't

  • FinleyTheFloof 🐺FinleyTheFloof🐺 (@FinleyTheFloof) reported from London, England

    @SkyHelpTeam sky WiFi sucks so bad around here rm8 area so slow please fix

  • RicciCastro Babajou (@RicciCastro) reported from Wandsworth, England

    @SkyHelpTeam any update on outage in Wandsworth area. Status page says everything is fine & no planned works listed. @SkyUK

  • philmcraig Phil Craig (@philmcraig) reported from Richmond, England

    @KatLueth @SkyHelpTeam Also from Twickenham here - and no Sky broadband for 24 hours now. Website says there’s an outage but also says ‘no problem with your service at your address’. Any chance of some clarity ?

  • fussballchef Rick Joshua 🔴 (@fussballchef) reported from Hillingdon, England

    Oh @SkySports you are awful. Showing the Leipzig-Wolfsburg match which few people care about on the screen, but not the Hertha-Bayern game. Poor. Very poor.

  • martinjorourke Martin O'Rourke (@martinjorourke) reported from Wandsworth, England

    @SkyHelpTeam hi, my phone line has been down for 3 weeks, I've tried everything online to fix it but it's still not working, how can I speak to someone?

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • harperphoto Russell Harper (@harperphoto) reported

    @SkyHelpTeam Having problems with our broadband connection in TN13 this morning. Is this a known issue please? We ALWAYS run at below the Guaranteed Minimum Download Speed, but we don't usually have connection problems.

  • JohnAnonSmithy John (anon) Smith (@JohnAnonSmithy) reported

    @SkyHelpTeam SkyQ. It’s been a recent issue I think over different shows. At least the message claiming we’re not connected to the internet doesn’t happen as often despite the settings saying we are. The SkyQ in general is a let down considering what sky do as a business

  • dazthfchill Darrell Hill (@dazthfchill) reported

    @SkyHelpTeam Got an engineer coming in the morning. Phone technical support couldn’t resolve the problem. Paying for a service that we can’t use.

  • Declanlyall Lyall (@Declanlyall) reported

    @SkySports So a person in that group chat has taken the chat to the management resulting in his team mates being sacked. Without knowing the context of the conversation we are all making a judgment, is that not just as bad? I'd have been happier if those lads had been educated and helped.

  • Withers4Real ブラジルの™ (𝚆𝚒𝚝𝚑𝚎𝚛𝚜) (@Withers4Real) reported from Sheffield, England

    I’m so glad I haven’t had constant issues with @bt_uk’s internet for last 2 months 👀 @SkyUK have you guys got room for another customer on your books?

  • JohnAnonSmithy John (anon) Smith (@JohnAnonSmithy) reported

    @SkyHelpTeam downloads keep stopping at the point where ads start. Then when I try to resume or delete and try again from beginning I get the message, ‘Failed. Remote network problem.’ What’s the issue here as it’s getting irritating? Thanks.

  • JohnAnonSmithy John (anon) Smith (@JohnAnonSmithy) reported

    @SkyHelpTeam SkyQ. It’s been a recent issue I think over different shows. At least the message claiming we’re not connected to the internet, despite settings saying we are, doesn’t happen as often. The SkyQ in general is a let down considering what sky do as a business

  • AshCOYS MissCOYS (@AshCOYS) reported

    @SkyHelpTeam I’ve tried calling back, but it’s just an automated message; it doesn’t ‘ring’ and there’s no option of leaving a message. Never mind, it’s probably a sales call. I’m sure if it’s that important they’d leave a voicemail or email.

  • r_spkm R (@r_spkm) reported

    @SkySports People saying he got caught.. doing what? He was there with friends fell asleep & some stupid girls took advantage by taking images of him

  • AshCOYS MissCOYS (@AshCOYS) reported

    @SkyHelpTeam No voicemail, so I’m assuming they’re trying to sell me something. In that case, I’ll make sure I don’t pick up if they call again! Thanks for your help.