Sky Outage Report in Hanwell, Greater London, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Hanwell, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hanwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 18: Problems at Sky
Sky is having issues since 07:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (62%)
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TV (14%)
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Wi-fi (14%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Hanwell, Greater London, England
The most recent Sky outage reports came from the following cities: London, Croydon, Wembley, Paddington, Southwark, Hammersmith, Enfield Town, Addlestone, Hounslow, Greater London, Camden Town, City of Westminster, Kensington, Harringay and Southall.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Croydon |
Internet | |
| Wembley |
Internet | |
| Paddington |
Internet | |
| Southwark |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Hanwell, England
Latest outage, problems and issue reports in Hanwell and nearby locations:
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Ecko man
(@Ecko1957) reported
from
Ealing, England
I'm fed up with stupid pundits saying "he was late" referring to a tackle where 2 players compete for the ball & get there at the same time and one player wins the ball but gets a knock as the contest happens. That's not late. #SkySports
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Victoria Cuthill RN
(@VickyChas3) reported
from
Esher, England
@virginmedia - over 48 hours now and no broadband or TV. Really unimpressed, mostly because I can only access an automated service for info. How hard is it to provide decent customer service and let me know what is going on - @SkyUK gets back to me before you do!
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John McKie
(@johnmckie) reported
from
Camberwell, England
@SkyUK Plus your hold service is worse than #talktalk I have (un)happy memories of being on hold to your Livingston HQ for more than FIFTY minutes one evening. @SkyCorporate
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TOM44S #TeamLH
(@tompetraus) reported
from
London, England
@SkySportsPL @SkySports @Carra23 He’s for real here arsenal as bad defending bench mark or something @Carra23 can get lost arsenal played city of the park 2015 jan 18 for exc u moron
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Jess
(@MrsScreech) reported
from
Camberwell, England
@OpenreachHelp @SkyHelpTeam my continued lack of fibre broadband activation is a joke. Still no definite activation date although it was supposed to be 29th Jan. This is now the subject of an official complaint. I expect activation to be completed by close of business Fri 8 Feb.
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Estate Dweller
(@purpleruby1) reported
from
Tottenham, England
@SkyUK I left u 2 go 2 them. Neither of u care about service 2 the customer & what we get. It's just our money u r interested in the rest the phone advisors based thousands of miles away can deal with our probs. U r both poor when it comes 2 customer service but not in taking our money.
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AJ King
(@TrueAJKing) reported
from
Lambeth, England
@SkyUK provides such dreadful net service. WiFi drops out every 20 minutes, all day every day. Big problem as they are the only provider available in our building, so stuck with near-zero connectivity, no choice of provider & have to deal with the entire lack of customer service.
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ricki kenny-hyde
(@RickiKenny) reported
from
Camberwell, England
can i report bad customer service from a man called rodger from your company. I told him about my broband i need it moved into my room and it felt like he didn't want to book it in for me he kept over powering and not helpful at all. he thought i was a kid . @SkyHelpTeam @SkyUK
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ricki kenny-hyde
(@RickiKenny) reported
from
Camberwell, England
yes he told to get cables what ive already tried and it felt like he didn't belive me . awful service . I pay a lot of money for my sky i don't expect my services to be slow and if a customer wants help he should be helping not over powering and not believing @SkyHelpTeam @SkyUK
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Robert Balcombe
(@RobertBalcombe) reported
from
London, England
@SkyUK @XyliaMilsom I've recently transferred over from i.d to sky mobile. The 4g is terribly slow (if I'm lucky to get it). My work mobile uses the O2 network and is lightning fast in comparison.
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Dinesh
(@Sanassee) reported
from
Croydon, England
If you think @SkySports are bad with their United bias, don’t even get me started on @btsportfootball
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Stella Leung
(@StellaWYLeung) reported
from
Wandsworth, England
@SkyHelpTeam My 4G network on @O2 is MUCH faster than your broadband service, when you promised to give me 17mbps. This has been happening for the past weeks.
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linda holmes
(@pussinpjs1) reported
from
London, England
@SkyUK Thanks but I have just got my account so can't really change. The TV is the problem as its old and does not have the HIMIDI connection
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Rachel Marshall
(@titanicsno1fan) reported
from
Spelthorne District, England
@SkyHelpTeam That was me having fun but the actual frustration here is getting rid of him as a customer after so long, it's sky putting on 'new channels' which show repeats or the same programme on more than 1 channel at a time! I'm thrilled he won't be getting ripped off by sky anymore!
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CraftyCas🎾🏃
(@cassa748) reported
from
Watford, England
am no totally fed up with @SkyUK beginning to think I should cancel the idea of moving & stay with VM. Having set up my Sky id at the end of Jan, I have never received a verification email & of all the sky agents I have asked, not one can tell me how to set up an e mail address!
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Bill the Butcher
(@IbroxMole) reported
from
City of London, England
@SkySports can we please get Andy Walker to **** from commentating on @RangersFC games. He literally is incapable of being impartial where Rangers are concerned.
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Jess
(@MrsScreech) reported
from
Hillingdon, England
@SkyHelpTeam I have been waiting 2 HOURS on Facebook Messenger and still haven't received any help. Service Centre 46. Not what I call service ! 😡
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Rachel Marshall
(@titanicsno1fan) reported
from
Spelthorne District, England
Then I find this pic where they're showing same film all day (happens a lot) & I've told him that's the rubbish service he's been paying high subscription fees for. Shame on you @SkyUK
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WWG1 WGA[[[🇬🇧]]]🇺🇸
(@BornBredAFC) reported
from
Islington, England
@KayBurley Poor Kay, what she said was true the @BBC and @SkyUK always promote the negative, it's always in spite of or crashing out, you are culpable in the promotion of #ProjectFear we the people control the news narrative now, get used to it BABE!
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Barbara Poole ⚽🦅
(@Barbara4003) reported
from
Croydon, England
@SkyUK Can’t have a dish unfortunately. Too many trees blocking the signal.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Sue Tuohy
(@SueTuohy) reported
@SkyHelpTeam so much for being a Diamond VIP member. Get through to the team that I was told wouldn’t take long as I’m a VIP Diamond Member. After 14 minutes on hold I get through and the person cuts me off. Dreadful customer service 🤬
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Stubbsy
(@stubbsy_85) reported
@SkyHelpTeam I have submitted a complaint through the link and I have also emailed Dana Strong directly about this issue.
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👱🏼♀️
(@putellasfan) reported
Excited to see you call our actual bad people in the game, right!!!! Right?????? Right?! @skysports !!!!!
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Craig Jay 👨🚀
(@craigjonjay) reported
@SkyHelpTeam Yes, we have spoken to the team, unfortunately the engineer that noted the local outage left without contact. Our issues were happening before today's local outage, so if the engineer did their job and contacted us, fixed the issues pre-outage, we would have no issues post-outage
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Tommy Little
(@tommyblittle) reported
@SkyUK I'm pretty happy with my set. I live in a flat so having everything all in one is pretty neat. Bit of an issue with the back lighting when watching football but not terrible.
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Ant
(@LondonLadAnt) reported
@SkyHelpTeam Is there an issue with never mind the buzzcocks series 2 ep5 as I keep getting download failed 😞
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John D Rockefeller (Makavelli)
(@johnd_empire) reported
@lado106 That is the only reason you don't see annoying ads on BBC. Why we never protest for skysports and BTSports wey dey use ads finish person even after paying so much. I really don't have anything against BBC, my annoyance is for @SkySports and @btsport
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martin littler
(@Littlermartin) reported
@SkyHelpTeam lots of issues with BBC iPlayer on sky q recently. Lockups and the whirly icon then eventually starts again. All other content delivery apps on
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Craig Jay 👨🚀
(@craigjonjay) reported
Never normally one to complain but two weeks without broadband since moving into a new property, phone calls every other day, hours at a time, two failed engineers, no promised call backs. The worst customer service I've ever witnessed. @SkyHelpTeam
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Damien Osullivan
(@DamienOsulliv12) reported
@fai @SkySports I hope the Fai stand up for lrish woman’s team and ask sky where is the support for James McClean each week he gets called stuff by English I hope the Fai ask why they put down the girls in green but stand up for Declan rice who did same thin