Sky Outage Report in Hanwell, Greater London, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Hanwell, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hanwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 17: Problems at Sky
Sky is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Hanwell, Greater London, England
The most recent Sky outage reports came from the following cities: London, Harringay, Hammersmith, Southwark, Islington, Enfield Town, Croydon, City of London, Hayes, Camden Town, City of Westminster, Worcester Park, Paddington, Pinner and Southall.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Hanwell, England
Latest outage, problems and issue reports in Hanwell and nearby locations:
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Chris Perrin
(@CIPerrin) reported
from
Camberwell, England
@SkyHelpTeam Yes...when I test the connection it tells me that there is an issue in the local area? But no word what it is or when it will be fixed?
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Adam McClelland
(@adam_mcclelland) reported
from
Croydon, England
Trying to contact @SkyUK but issue isn’t a complaint or covered by your options!!
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Mikei. Hall
(@The_Dark_knght) reported
from
Kensington, England
@Tommy42314 @SkySports In charge of what ? One signing when the team is lacking a Centre half , left back , Right sided attacker there is a lack of depth when players are injured there are no replacements just bad planing And strategy
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Matt Davies
(@TohottoTrott) reported
from
Harrow Weald, England
Ffs @SkySports still going on about this taking the knee, Les Ferdinand nailed it in his statement, turning this **** off.
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Ian Elmer
(@ianelm) reported
from
Harrow Weald, England
@SkyHelpTeam Dear help team. Was booked for tv and broadband install on 17/9/20 but neither service installed. Date for tv install now 21st October! No date given yet for broadband install. Please advise if I am under contract with you so I can consider options.
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Kiran 😍👨🏻🍳
(@___Kiran) reported
from
Hounslow, England
Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer
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Stephen McClay
(@SMcClay29) reported
from
Harrow Weald, England
July 31st: order new Sky package 2 months later: Sky installed 2 days later: Sky wipe the signal while trying to fix a catch-up TV issue then tell me I have to wait until 7 more days to get it fixed, oh and pay for it. “Believe in better?” Can’t really do any worse @SkyHelpTeam
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Zara
(@zarascakes) reported
from
Croydon, England
@SkyHelpTeam @RajBaddhan Same issue in Croydon it's only on the itv HD channel that's off!
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Matt Davies
(@TohottoTrott) reported
from
Harrow Weald, England
@tbuckleythinks @SkySports Probably been one of the worst run clubs in the last 15 years in terms of financials, BUT they have always been spot on with giving people from all backgrounds a chance at all levels within the club. The statement released today was spot on, this is driven by that **** Murdoch
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Sarah Nurse
(@nursey_sarah) reported
from
Tottenham, England
@SkyHelpTeam hello ... I have got a sky engineer coming out to help as my internet isn’t working after moving ..but I’ve not had an e mail to confirm this booking can I check ? I can’t get through on the phone . Thanks .
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Kate
(@kliddelll) reported
from
Datchet, England
@SkyHelpTeam skygo on my laptop won’t open keeps giving me the black screen. I’ve uninstalled and reinstalled it. It was working fine a couple of hours ago... confined to room as shielding and now very bored! Please help #skygo #skytv #boredinthehouse
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Chris Perrin
(@CIPerrin) reported
from
Camberwell, England
@SkyUK Internet down in SE22 for 4 hours. Your site says there is an issue locally? Any update?? @ThreeUK 4g and 5g constantly dropping out in the area too??
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Mandy Andrews
(@mandy_andrews3) reported
from
Hounslow, England
@SkyHelpTeam how do we report a phone line issue. The contact us button on the my sky app says don’t contact us???
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KAZI OMAR | TC
(@itsOfficialTC) reported
from
Kingston upon Thames, England
.@SkyUK why would you not let folks stream HD on SkyGo Extra even though we pay extra for HD.. The stream is already there when viewing it on @NOWTVSport just fix it already 🤬😡 #skygo #SkyUK
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Rob Sharland
(@sharl4nd) reported
from
Lambeth, England
@SkyHelpTeam hi there - my internet has dropped totally since last night in Lambeth, London. Is this a known outage?
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KAZI OMAR | TC
(@itsOfficialTC) reported
from
Kingston upon Thames, England
@SkyHelpTeam Honestly, NO. That is not the quickest way to deal with Sky Apps because it did not give me any results. Sky is purposefully not streaming HD through SkyGo. And before you comment about my internet speed, I guarantee it is 10x faster than what Sky Broadband does. Fix it!
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Sugan D Palanee
(@SuganPalanee) reported
from
Kingston upon Thames, England
@SkyHelpTeam - one and half hours waiting for help and still going.
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Heather Cartwright
(@Hetty_1) reported
from
Hillingdon, England
@skytv @SkyUK I just spent 20 minutes on hold to speak with a customer service advisor only to be cut off. Could you please advise how best to contact you please?
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Sam Beaumont Gibbons
(@SamGibbons89) reported
from
West Molesey, England
Rob Watton speaks so much crap... time for @SkySports to get rid of him and bring in some fresh #skysportsnews @jollygibbo
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sophie b
(@phiebramley) reported
from
London, England
@SkyHelpTeam hi my broadband has been awful all day! I’ve done the usual steps turning off and in again, unplugging wires and plugging back in, i use a micro filter, I’ve tried changing the wireless channel, I tried doing your diagnostic tests but that’s down, and your website
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Theresa Parkinson
(@tiz67) reported
@SkyHelpTeam But I’m not the bill payer and don’t know all the security info I don’t want to cause more issues this is rubbish
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NicoleStinksOfPoo
(@of_stinks) reported
@SkyHelpTeam The lights are not indicating any problems. I'm guessing this is because the internet isn't down for long enough for the lights to change? Because it is only down for seconds at a time but it is very disruptive.
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Mark Springett
(@MarkSpringett) reported
from
Chelmsford, England
@SkyHelpTeam It seemed to help initially but this evening, while watching live TV, The One Show, different segments of the show had different lip sync delays. We also had to turn power off again as apps and live TV weren't working at all !!!
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John
(@johnhigham) reported
@SkyHelpTeam Tbh Ellie I’m fed up with it all. It’s been an issue for months. I’d rather spend my time looking at another supplier.
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Nikki Bloomer
(@nlbloomer) reported
@SkyHelpTeam Still having the same issue
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Will / Alvin
(@westhamtoms) reported
@SkyHelpTeam if I wait on the phone much longer to sort out a billing and account query, I’ll be sending sky a bill for my time. I have no faith in a resolution.
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Neilwallace403@gmail.com
(@neilwallace403) reported
@ezzeeegooner @O2 @SkyUK I live in the middle of nowhere and Vodafone Wi-Fi calling is excellent at home. I don’t have too many problems with the signal as a lorry driver I’m all over the country and very rarely suffer signal problems
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🏴Dave Ward 🇺🇦
(@Formula_Ward) reported
@SkyUK if ever there was a demonstration of a rubbish automated customer service phone system ....sky have it covered. Always over 20 minutes to get through !
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Trina
(@trinaw73) reported
@SkyHelpTeam why are a number of sky, itv and BBC channels showing no signal. We've done multiple resets, no better. 20 min wait on phone
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Clare
(@ClaireIvory1) reported
from
Bradford, England
@SkyUK so fed up with your broadband I pay £70 plus for your fibre optic and it’s terrible!!!! Buffering, saying I’m offline!!! Trust me I will be moving asap.