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Sky outages and service status in Hanwell, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 4 outage signals in the last 24 hours around Hanwell, including 4 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Aug 29, 9:03 AM GMT+1.
  • 65% Internet (65%)
  • 19% Wi-fi (19%)
  • 6% Total Blackout (6%)
  • 6% Phone (6%)
  • 2% E-mail (2%)
  • 2% TV (2%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Hanwell, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hanwell, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 29: Problems at Sky

Sky is having issues since 06:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Hanwell, England

The most recent Sky outage reports came from the following cities: Hammersmith, Hounslow, Southall, Brentford, Kensington, Harrow, West Drayton, Ruislip, Wembley, Northolt, Hayes, Isleworth, Ealing, and Uxbridge.

CityProblem TypeReport Time
Hammersmith Internet 3 hours ago
Hammersmith Internet 6 hours ago
Hammersmith Internet 15 hours ago
Hammersmith Internet 20 hours ago
Hounslow Internet 1 day ago
Hammersmith Internet 3 days ago

Nearby cities with recent reports

Hammersmith

9 recent signals

3 hours ago
Hounslow

4 recent signals

1 day ago
Southall

2 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Hanwell, England

Latest outage, problems and issue reports in Hanwell and nearby locations:

  • IDRISFERTOUT
    IDRIS FERTOUT (@IDRISFERTOUT) reported from Hammersmith, England

    @SkyHelpTeam I have been trying to go through your trouble shooting prompts. Why am I being told it’s my setup when your fully aware there’s a problem at my local telephone exchange. You can inform your customers there’s a problem?

  • SimonPrindy
    Simon (@SimonPrindy) reported from Richmond, England

    @SkyUK please don’t send me offers for LFCTV as I am mor likely to cancel my subscription instead of taking up this offer!

  • Nicole_UB3
    N 💙🏳️‍🌈 (@Nicole_UB3) reported from Hillingdon, England

    @SkyHelpTeam Thank you. I did some tests and now see the issue is the wi-fi as the speed on my laptop connected to the ethernet is nearly 500Mbps! I can't physically move the hub to a central point in the house as the cables are so short. Do you provide WiFi boosters? Thanks.

  • coleb86
    Bethany Cole (@coleb86) reported from Ealing, England

    @SkyHelpTeam I just can’t access wifi. I’m having to use my mobile data to work. It’s ridiculous. I need you to help in some way.

  • DakThunder
    Dak Thunder (@DakThunder) reported from Richmond, England

    @SkyUK please tell me why @BTGroup needs to be contacted when trying to change my cancellation? Angela at support said there was a 'point of no return.' Please direct me towards this policy. I did not auth the sharing of info bw the 2 companies. Thx.

  • Showerman_Iwan7
    Iwaniooo (@Showerman_Iwan7) reported from Southall, England

    @SkySports Get ******** over it...contact sport anything is bound to happen

  • IDRISFERTOUT
    IDRIS FERTOUT (@IDRISFERTOUT) reported from Hammersmith, England

    @SkyHelpTeam Sky broadband is down . I have been trying to go through your trouble shooting prompts. Which has told me my router setup is the issue, yet you’re fully aware there’s a problem at my local telephone exchange? Can you inform your customers there’s a problem?

  • heatherfarmbro
    Heather Farmbrough (@heatherfarmbro) reported from Richmond, England

    @SkyHelpTeam I have no Sky Tv and you’ve now postponed next engineers visit for 10 March. Last 8 evenings patchy internet with unstable signal. This is dire. Need net to watch tv. Help.

  • Stefan_baisden
    Baisden 📸🎥 (@Stefan_baisden) reported from Hillingdon, England

    @fefahq @SkySports What a stupid reply. Delete your page.

  • PeteTheRef
    🇺🇦 Pete Paterson 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇪🇪🇺#RejoinEU (@PeteTheRef) reported from Ealing, England

    .@SkySports, what's the problem with having a cricket handle. Potts should be on 3 wickets for close to 15 runs from 24 overs. It's a 'tour de force'.

  • munirawilson
    Munira Wilson MP 🇺🇦 (@munirawilson) reported from Richmond, England

    Hey @SkyUK, we've been without broadband at home for five days now. Like millions of others, my husband and I can't work without decent internet access. Your customer service is glacial. Please can you help!

  • Hetty_1
    Heather Cartwright (@Hetty_1) reported from Hillingdon, England

    @skytv @SkyUK I just spent 20 minutes on hold to speak with a customer service advisor only to be cut off. Could you please advise how best to contact you please?

  • linopolis
    Lino.. Oh. 💙 (@linopolis) reported from Brentford, England

    What could possibly make me switch from my terrible 30mbps download @SkyUK fibre service? A £2 a month price hike. @virginmedia here I come!

  • ms_ansbro
    Ansbro (@ms_ansbro) reported from Hammersmith, England

    @SkyHelpTeam @LBHF really disappointed 5 months attempting to arrange access to the communal dish and no one in council or sky can help. £80 in phone calls. Today will be cancelling contract and asking for service charge to be amended as can’t use dish.

  • JPA_LFC
    jitesh* (@JPA_LFC) reported from Hillingdon, England

    @SkyHelpTeam any idea why my broadband is down in the Hillingdon area?

  • njb81
    Natalie Richardson (@njb81) reported from Richmond, England

    @SkyHelpTeam hi team - my network speed has dropped below your minimum guaranteed for quite a few days over the last 30, how do I manage a refund as per your guarantee ?

  • coleb86
    Bethany Cole (@coleb86) reported from Ealing, England

    @SkyHelpTeam No, it’s an outside issue. So I’m (kinda) patiently waiting for it to be fixed… obviously I can’t work from home (or at all), whilst it’s down. Is there any way you can update me please? Had no update for 4 hours…

  • MummyKarenKing
    A fairly odd parent (@MummyKarenKing) reported from Richmond, England

    @SkyHelpTeam It says there’s a problem with your internet and then I get the message that’s in the picture I previously sent

  • martinyemi
    Martin Chainani (@martinyemi) reported from Hillingdon, England

    @SkySports How come grassing is seen as bad by normal people but footballers do it every day with no comebacks. Personally I hate the behaviour of Holgate way more than Mane #LIVEVE

  • ozwilliams101
    Kevin Williams (@ozwilliams101) reported from Kensington, England

    @SkyHelpTeam what is happen with the internet outage, it has been ongoing since 12.30????

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • RebelCockneyE3
    The Rebellious Cockney ♀️ (@RebelCockneyE3) reported

    @SkyUK Lose money! You cannot expect someone to wait 5/6 days without necessary broadband. Absolutely no help to get through this period was offered. Your service and customer service is appalling!

  • PyleAndrew
    Andrew Pyle (@PyleAndrew) reported

    Whoever this commentator is on @SkySports for the NUFC game is absolutely terrible. It would be a better viewing on mute…hasn’t got a clue #NUFC

  • RebelCockneyE3
    The Rebellious Cockney ♀️ (@RebelCockneyE3) reported

    @SkyUK You are utterly shameful! After having broadband problems one of your tech support said to reboot the router, this ended up causing the thing to brick. Even after giving a detailed description of the problems your support staff ignored the fact it is a router problem and

  • VenuAnanda
    Venu Ananda (@VenuAnanda) reported

    @sardesairajdeep @Athersmike @SkySports You're a moron who shows selective outrage when required. And, how ******** does it matter if you played with him? What happens to Imran is Pakistan's internal matter. Why are you so concerned?

  • gton64
    Syd Boggle🇮🇱🇮🇱🇮🇱 (@gton64) reported

    WTF? So far three women and one male. Is this a joke? #nfolee @SkySports

  • VillArchie7_2
    Archie (@VillArchie7_2) reported

    @Arthurbqqu @ToonFan14 @SkySports Other media companies managed it with one image. It’s a crap effort clearly.

  • UpTheVilla_AVFC
    🦁 (@UpTheVilla_AVFC) reported

    @ToonFan14 @SkySports We never finished 5th neither. We finished 4th so no excuse

  • TonySpurano
    Achilles (@TonySpurano) reported

    This SkySports coverage reminds me of how much I disliked Paul Heckingbottom. Remember when he was critical of the referee for stamping down on their time wasting at WHL when he was Sheffield United manager?

  • bobozile77
    Sibo (@bobozile77) reported

    @SkyHelpTeam @stevenmortimer_ I had a engineer come to fix my internet and TV connection,he fixed the problem but decided to add Sky sports on my account and extended my TV subscription till 2028 without my permission,what a disgrace!

  • MarkSomerset1
    Mark Somerset (@MarkSomerset1) reported

    @SkySports They can have him aswell, he's in mega money and on his way down