Sky Outage Report in Hanwell, Greater London, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Hanwell, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hanwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (30%)
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Wi-fi (13%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Hanwell, Greater London, England
The most recent Sky outage reports came from the following cities: London, Hammersmith, City of Westminster, Harrow, Fulham, Croydon, Camden Town, Southwark, Stanmore, City of London, Brentford, Woking, Watford, Southall and Slough.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Hammersmith |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Sky Issues Reports Near Hanwell, England
Latest outage, problems and issue reports in Hanwell and nearby locations:
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Ross Pearce
(@Ross__Pearce) reported
from
Hillingdon, England
@RyanJoForrester @SkySports No I agree the season needs to be finished! As there's a chance any team from 13th could get into the play offs. My main concern with the original tweet is the money these teams in the relegation zone will get if they don't go down. It's totally unfair!
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Ali Abedi
(@sahabedi) reported
from
Merton, England
@SkyUK really need to make their Sky Q platform work with @BT broadband. The mesh network clash means I’ve had to disable my 5GHz range on BT. Changing channels doesn’t fix the issue. Really frustrating.
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Vince Skillcorn Judo
(@Vinceskillcorn) reported
from
Chobham, England
@SkyHelpTeam Thanks I have solved it. I switched my VPN off and it went through. I did not realise it would be a problem.
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Hammersmith, England
@SkyHelpTeam Anyway, that’s the last I’ll say about it. I’ve cancelled my Direct Debit so the ball’s in your court. Suggest you send me a bill for whatever I might owe you; I’ll pay it then we can call it a day. I’ll never use any of your services again.
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Robert Rams
(@RobertRams1) reported
from
Barnet, England
Amazing tech support from @SkyUK this morning both online first and then on the phone. How customer service should be done!
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𝕞 𝕒 𝕣 𝕚 𝕖
(@marie_haggerx) reported
from
Borehamwood, England
Need help with possibly upgrading my internet package as speed is too slow to be working from home. I have looked online but want to speak to someone to find out how this affects my package @SkyHelpTeam
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Paul Pollington
(@Pollingtonp77) reported
from
Hounslow, England
@SkyHelpTeam I spoke to a member of the team and we've overcome the issue. The problem I now have is that I was told that I could mirror programs from my sky go to my TV until the box arrives, but this isn't the case.
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Kimberley Bliss
(@obsessedkim) reported
from
Barnet, England
@SkyUK @SkyWitness I’m nearly at the end of @GoodDoctorABC season 3 and I woke up today to find you’ve removed the whole season!! 😢 In these times a good binge watch is all a girl has. I want to know what happens! Please help! #sky #TheGoodDoctor #skywitness #skygo #sos #help
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Martin Kay
(@martinkay11) reported
from
Wandsworth, England
There is pretty ordinary jump the shark end of series TV. But there is also totally gave up pure indulgent could not give a **** lazy as all get out writers be damned jump the shark end of series TV @ModernFam @ABCNetwork @SkyUK
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Patrick Henry
(@PatrickHenryLDN) reported
from
Lambeth, England
@SkyHelpTeam we have to call & wait again. I don’t understand why your guy couldn’t ring the bell. I don’t understand why social distancing has been used as excuse. first world problems I know, but I have 3 small children to entertain/educate and sky tv would help. I’m sure I am still paying
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Patrick Henry
(@PatrickHenryLDN) reported
from
Lambeth, England
@SkyUK Our dish has been down since STORM DENIS. The engineer finally turns up today, DOESN’T ring the bell but calls my partner who is working and leave a ridiculous voicemail about social distancing! The dish is outside! Don’t use this pandemic as an excuse #CustomerService
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WHISKY P
(@WHISKYP3) reported
from
London, England
@BETTINGTIPS_CFC @TweetChelseaSG @SkySports Please dont fly a kite here. Willian says he will stay until the season ends. Adding that its no problem for him.
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Alarms Are Us Ltd.
(@Alarms_Are_Us) reported
from
Bushey Heath, England
Also @SkyUK and @virginmedia the engineer that solved the problem today is what customer service looks like - Gavin Wilson from @virginmedia get him to train your teams. We had at least 8 engineers over past 15 months between your services and this guy sorted it in 1 visit! 5*
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Patrick Henry
(@PatrickHenryLDN) reported
from
Lambeth, England
@SkyHelpTeam 3rd of JULY is the date we have been given. It has been down since FEBRUARY. This is an absolute joke. Your engineer is clearly taking advantage of the situation. You cut our neighbours telephone line, told my partner we “just need an upgrade”, blamed social distancing for today!
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Zach Sutton
(@zsqprfc) reported
from
Spelthorne District, England
@x_QPRFC_x @SkySports Maybe if Rangers made it a bit closer it wouldn’t this decision wouldn’t have been made, also poor Connor Washington with the relegation
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Linz
(@LindizzLinz) reported
from
Kingston upon Thames, England
My @SkyUK broadband has been so bad these last few weeks I’ve used all my phone data and had to buy a bolt for the first time ever. Can’t get through to them on the phone either 🤬🤬
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Alarms Are Us Ltd.
(@Alarms_Are_Us) reported
from
Bushey Heath, England
Sad that we had to leave, go to @SkyUK = worse. clearly focused on sales and NOT Service. All the engineers from @virginmedia & @SkyUK were really nice people, but did not seem too technically skilled passed - replacing router, swirling in/off etc. Today’s guy knew his stuff
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Hammersmith, England
@SkyHelpTeam You clearly haven’t read my tweets very carefully. I don’t want to “get in touch with the right team” or “explore my options”. I want to give you my two weeks’ notice of cancellation of my broadband service. That’s all; it’s simple.
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Devesh Mangtani
(@DeveshSport) reported
from
Camden Town, England
@SkyHelpTeam Our Sky Go Extra suddenly stopped working and I can't find an option to activate or check it online. Help please!
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Patrick Henry
(@PatrickHenryLDN) reported
from
Lambeth, England
@SkyHelpTeam I don’t accept. Until someone explains why a doorbell cannot be rung & why we have been left without service for 3 months (whilst paying) and why it’s ok to blame the inability to fix an external satellite dish on social distancing. I now have to wait until JULY! This is farcical
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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K 💙
(@KatieSuze) reported
@crazylou2015 @helpline_sky @SkyHelpTeam Hi, my Dad has no Broadband and Talk at the moment in KA21. This seems to be a continuous concern. Is there any detail on when we can expect a fix? It's just saying via the diagnostics that there's an outage in the area.
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Alan
(@PickardsTours) reported
@cherrystreet71 @SkySports Yes mate I got out of mine last year on the same basis. With virgin now and had no issues so far.
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Angela Wilkinson
(@angewilky) reported
@SkyHelpTeam I have a problem with my broadband and want to speak to a human please
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Mr Praline
(@PralineMr) reported
@SkyHelpTeam I beg to differ as far as value goes. A price increase when everyone is struggling with the cost of living is indefensible and shows Sky has complete disregard for this. I've been a customer for over 20 years. I'll just let my contract run down and look at other options.
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Hazel ⫩
(@Zazzy27884) reported
@SkyHelpTeam Too late! Google was more help than @SkyHelpTeam
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Chlo Chlo Chanel
(@ShyChlo) reported
@SkyHelpTeam It seems lots of people in my area have had no internet since about 11am. Do you know if the issue is being worked on?
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Alistair
(@alistairFTW) reported
Oi @SkyUK What's with the broadband issues? How long am I looking at having no internet today? Will you be beating your record of 9 hours?!
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Rodney Jackson
(@ralpheboy) reported
@SkyHelpTeam are you having issue with Netflix app? I’ve roast two days mine keeps freezing, have to switch everything off/on sometime few time before works again (all other apps seem to work fine)
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Chlo Chlo Chanel
(@ShyChlo) reported
@SkyHelpTeam Is there a way of doing it without the login? I have no way of accessing the login details until this evening and need the internet to work.
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Craig Corbett
(@Slizzle21) reported
@SkyHelpTeam Yes and Yes. Also received a text to say there’s an outage. My orders are still showing that my Sky Glass has still to be delivered, so that’s probably where the issue lies and needs updating.