Sky outages and service status in Hanwell, England
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Sky generated 6 outage signals in the last 24 hours around Hanwell, including 6 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Jul 13, 11:49 AM GMT+1.
- Internet (70%)
- Wi-fi (17%)
- TV (7%)
- Phone (3%)
- E-mail (1%)
- Total Blackout (1%)
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Hanwell, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hanwell, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 13: Problems at Sky
Sky is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Hanwell, England
The most recent Sky outage reports came from the following cities: Hammersmith, Kensington, Hayes, Northolt, Hounslow, Brentford, Wembley, Harrow, Isleworth, Ealing, Uxbridge, Feltham, Southall, and Ruislip.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith
|
3 hours ago | |
|
Kensington
|
Phone | 4 hours ago |
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Hammersmith
|
Internet | 6 hours ago |
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Hammersmith
|
Internet | 12 hours ago |
|
Hammersmith
|
Internet | 12 hours ago |
|
Hammersmith
|
Internet | 17 hours ago |
Nearby cities with recent reports
18 recent signals
1 recent signals
1 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Sky Issues Reports Near Hanwell, England
Latest outage, problems and issue reports in Hanwell and nearby locations:
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Ian Elmer (@ianelm) reported from Harrow Weald, England@SkyHelpTeam Dear help team. Was booked for tv and broadband install on 17/9/20 but neither service installed. Date for tv install now 21st October! No date given yet for broadband install. Please advise if I am under contract with you so I can consider options.
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Billy Murphy (@ffc2004) reported from Osterley, England@SkyHelpTeam Due a call back today RE an ongoing issue with my home move (which is tomorrow) but had nothing yet and cannot get through to anyone to discuss, can you please help
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jitesh* (@JPA_LFC) reported from Hillingdon, England@SkyHelpTeam any idea why my broadband is down in the Hillingdon area?
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Bethany Cole (@coleb86) reported from Ealing, England@SkyHelpTeam No, it’s an outside issue. So I’m (kinda) patiently waiting for it to be fixed… obviously I can’t work from home (or at all), whilst it’s down. Is there any way you can update me please? Had no update for 4 hours…
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Nigel Wilkinson 🐝 💯👕 (@25FernaFan) reported from Southall, England@mothball69 He’s a ****!! He NEVER uses “the whole package” for ANY Club except Manchester City!!!!? No shame @SkySports !! NONE!! Embarrassing.
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Phil Craig (@philmcraig) reported from Richmond, England@KatLueth @SkyHelpTeam Also from Twickenham here - and no Sky broadband for 24 hours now. Website says there’s an outage but also says ‘no problem with your service at your address’. Any chance of some clarity ?
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Ian Gallosi (@IAGallosi) reported from Ealing, England@virginmedia broadband down again. Every month there’s at least one problem. Contract can’t end soon enough. So glad to be going back to @SkyUK . If you’re thinking of going with Virgin Media, stay well away! #useless #workingfromhomefail
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Rebekah Jones (@rebekahjmezzo) reported from Kensington, EnglandJust a quick Tuesday morning PSA to let you know that @SkyUK have been charging me £2.50 a month for NOT having sky TV (can’t afford that kind of luxury) for the past I don’t know long. Never heard of such a stupid charge... good one sky 👌
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Darren (@darriekylie) reported from Kensington, England@SkyHelpTeam so I spoke to someone at broadband who can only tell me there’s an outage in my area 5 days of not being able to work from home is not good they advised to contact Openreach they say speak to u, possible to get any answers on this issue! frustration is setting in.
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Lou (@NeverGiveIn123) reported from Hillingdon, England@SkyHelpTeam Sorry but who thought that this was practical??? I watch an episode then delete, what you are suggesting is way too much effort when the option was at the side. Log this as a formal complaint pls. SkyQ is so outdated compared to Virgin Media, roll my deal expiry! #sky
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richard foster (@rcfoster) reported from Brentford, England@SkyHelpTeam My Sky box just cut out saying no satellite signal…
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IDRIS FERTOUT (@IDRISFERTOUT) reported from Hammersmith, England@SkyHelpTeam I have been trying to go through your trouble shooting prompts. Why am I being told it’s my setup when your fully aware there’s a problem at my local telephone exchange. You can inform your customers there’s a problem?
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John Smith (@Temple64Sybil) reported from Harrow Weald, England@jd87978 @SkySports Top class, he ain't. Not AJ fault but heavyweight boxing is ****. No one 9f any class like the 60,'s,70's.
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xxx (@Fabs11111111) reported from Kensington, England@SkyUK I'm a gold member And still waiting for my refund more then 1 week know and the operators keep on saying its been refunded to my credit . Operators should listen to customer and not do what they won't
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Fiona (@FionaFwarlow) reported from Richmond, England@SkyHelpTeam Hello, yes I have & it says no known issues. But our Sky went down just after 12:00pm today. I have tried all the usual but no luck!
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Will Kane (@calendarboysuk) reported from Twickenham, England@SkyHelpTeam I have been assisted by so many wonderful members of the executive response team over the past few months that i need their help once more but can’t seem to find a contact number as i am about to move home once again & need their valued help can someone get in touch?
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M a r k H e s t e r (@sparkyhester) reported from Ealing, England@SkyHelpTeam still having patchy broadband and now satellite signal has dropped again. In W3, London. Any problems in the local area I should be aware of?
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Mary 🍒 Ben Chilwell simp | لويس 💖 (@maryyasmine) reported from Kensington, England@LunaForeverr @JamilaJemstone @SkySports Because we know Sky prefers when people are horrible to each other, textbook Murdoch
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xxx (@Fabs11111111) reported from Kensington, England@SkyHelpTeam Att Nathan Not working. So every bit oF money is crushal to me If specific instructions are given froM a customer for a date this shoUlD be accepted last month was fine But unfortunately this month was not equals I asked the operative serial times why u never toOk the mon
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天 (@faieqahmed02) reported from Royal Kensington and Chelsea, England@SkySports This multi-view is awful! I want to concentrate on watching 1 match, not 4 of them.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Gary (@garyboy1477) reported@SkySports Yep are FIFA going to fix this game as well ?
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Kevin Sutton 💙 (@kbasno7) reported@SkyHelpTeam 1hr 40 mins, 3 agents, still no solution. My Sky Q fails every 2-3 days – pause/rewind broken, recordings fail overnight. 4 visits & 2 new boxes haven't fixed it. This is not the box, it's your installation. Sort this now.
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KusariNinja 🏴🏴 (@KusariNinja) reported@MichelleBeckett @SkyUK @VodafoneUK Virginmedia did similar when my first wife passed away. They owed around £300. Chased up several times and never got it back. Yet they got debt collectors on me for £25 outstanding bill lol
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loxanna flame fairy (@laurenbunting3) reported@SkyUK @ParryGavin Our internet goes off constantly lately in Kirkby Liverpool L32 it’s Not good enough fix the issue
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Anthony Quinlan (@Figric) reported@Wiglanta1971 @SkyBroadband @SkyHelpTeam At least Sky atrocious customer service has always been garenteed.
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Boing The Noise 𓅪 (@Christo50515751) reported@MichelleBeckett @SkyUK @VodafoneUK Very similar experience when my father in law passed in 2022, they actually sent him a £12 bill which I let them chase so it cost them waaaay more… absolute arseholes I’ll never use them again
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English Lion 🏴🇬🇧🦁♠︎ (@Topstriker98) reported@SkySports **** Argentina we don’t care
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Ethan Greenwood (@Ethanisraelite) reportedReally poor service from @SkyHelpTeam calling 03337593096 for moving home and line not working. Frustrating waste of time.
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Adam bamford (@Adbo99) reported@SkyUK I have to say Sky have the worst customer service I have ever dealt with. I am now 2 months and more without working broadband and all Skys doing. It’s like walking up a very muddy hill with flip flops on. 😱😱 should be ashamed of yourselves
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The Jackster missing Victordog1🌈🌈💔 (@VICTORDOG1) reportedOh dear @skysports golf your coverage of the Genesis Scottish Open is awful people making birdies all over the place what you covering people that are 3 4 5 6 over unbeleivable