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Sky Outage Report in Hanwell, Greater London, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in Hanwell, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hanwell, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 46% Internet (46%)
  • 31% TV (31%)
  • 13% Wi-fi (13%)
  • 5% Total Blackout (5%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near Hanwell, England

The most recent Sky outage reports came from the following cities: Hammersmith, Islington, City of Westminster, London, City of London, Wembley, Northolt, Uxbridge, Southwark, Brentford, Wandsworth, Hounslow, Croydon, Hayes, and Fulham.

CityProblem TypeReport Time
Hammersmith Internet 1 hour ago
Islington Internet 4 hours ago
City of Westminster Internet 8 hours ago
Hammersmith Internet 12 hours ago
Hammersmith Wi-fi 13 hours ago
London Internet 18 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Hanwell, England

Latest outage, problems and issue reports in Hanwell and nearby locations:

  • paulstevenlewis
    Paul Lewis (@paulstevenlewis) reported from Barnet, England

    @SkyHelpTeam I have another question… I was told on demand, catch up & recordings will continue to work while there is no satellite signal. Now I read people saying those services also stop after a couple of days. Which is correct? I have broadband so no reason those should stop? Thanks

  • cycleoptic
    cycleoptic💙💚 (@cycleoptic) reported from Islington, England

    @SkyHelpTeam I usually connect directly via my smart tv to Netflix, never had a problem

  • SkinsELive
    🏴󠁧󠁢󠁥󠁮󠁧󠁿🕹Skinny does gaming 📸🇸🇪 (@SkinsELive) reported from Lambeth, England

    Anyone else having issues with @SkyUK internet dropped - just in time for my electric to run out as well

  • JeffSalmon
    Jeff Salmon (@JeffSalmon) reported from Camden Town, England

    @SkyUK I just gave up and have decided to stay with the **** service that I get at Virgin. What a pity. I was actually quite excited about getting away from Virgin because for the past five days the immediate postcode has been without service. Don’t say I didn’t try…Jeff

  • Sammie3982
    Sammie (@Sammie3982) reported from London, England

    @SkyUK your service is crap! All I wanna do is put my programme on and sleep! But I can’t! The sky box’s have no signal! My iPad and phone have no internet!! How hard can it be?? 😔

  • paulstevenlewis
    Paul Lewis (@paulstevenlewis) reported from Barnet, England

    @SkyHelpTeam Thanks. Enormous confusion at Sky as 2 separate calls failed to give me the answer you gave! So is there no way to access my Sky channels without paying double to get Now TV for a month? I was even told I can’t get a “break in service” refund as I don’t need an engineer call-out!

  • paulstevenlewis
    Paul Lewis (@paulstevenlewis) reported from Barnet, England

    @SkyHelpTeam an update (although I’ve had no response from you)… the 3rd person I spoke to yesterday, later on, resolved it, easily! Which is a very satisfactory result, of course, but still worrying why 2 people earlier (one in retentions) told me they could offer no solution!

  • paulstevenlewis
    Paul Lewis (@paulstevenlewis) reported from Barnet, England

    @SkyHelpTeam I understand that. So again…is there no way to access my Sky channels without paying double to get Now TV for a month? I was even told I can’t get a “break in service” refund as I don’t need an engineer call-out! I seem to be stuck forced to pay with on options at all to stream?

  • paulstevenlewis
    Paul Lewis (@paulstevenlewis) reported from Barnet, England

    @SkyHelpTeam spoke to support earlier as scaffolding has temporarily stopped my satellite signal. They suggested that I cast Sky Go to my TV but, whether by casting or HDMI, I get a message that “playback is not allowed on external displays” when I try to play anything. Help!

  • paulstevenlewis
    Paul Lewis (@paulstevenlewis) reported from Barnet, England

    @SkyHelpTeam Thanks, what can I do? You don’t allow me to cast Sky Go. Although I have broadband, the box stops after a few days? And you won’t give me a rebate for loss of service? So unless I pay for someone to move my dish, I have to pay you for nothing for a month & you have no solution?

  • MarketerHayden
    Hayden 🚢 (@MarketerHayden) reported from Wandsworth, England

    Hi @SkyHelpTeam broadband is down in the SW11 area. It was working fine earlier as I managed to do some work. Please can you advise! #skybroadband #SW11

  • jpph10
    John PP Hunt (@jpph10) reported from Barnet, England

    @SkyHelpTeam That's five times the internet has gone down in EN5 today. It was out for 1.5 days last week. What is the problem?

  • thejollylifter
    Paul (@thejollylifter) reported from Tottenham, England

    @SkyHelpTeam It has. And we moved house the day the service was disconnected…

  • PeteTheRef
    🇺🇦 Pete Paterson 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇪🇪🇺#RejoinEU (@PeteTheRef) reported from Ealing, England

    .@SkySports, what's the problem with having a cricket handle. Potts should be on 3 wickets for close to 15 runs from 24 overs. It's a 'tour de force'.

  • LorraineThorn
    GingerLolz (@LorraineThorn) reported from Merton, England

    Internet still down locally (CR4) It's affected my workplace, local shops, library etc..It's been out for over 24hrs for some places/people..@OpenreachHelp @SkyHelpTeam, any idea when normal service will resume?

  • nsfootprints
    NS Footprints (@nsfootprints) reported from Barnet, England

    @SkyUK my sky tv has been showing no satellite signal for the past 12 days. New contract was agreed and post agreement sky increased the prices. I have tried to call sky customer services serval times and keep been on hold and eventually getting disconnected. Can’t get no help!

  • LorraineThorn
    GingerLolz (@LorraineThorn) reported from Merton, England

    @SkyHelpTeam Yes, local issue reported, which could take up to 2 hrs to resolve (I first got this response when I checked at around 10pm last night) thanks for your quick response!

  • silkskt
    Silka (@silkskt) reported from Camberwell, England

    @SkyHelpTeam I have been trying to connect to my broadband for the past two hours. Just logged in and your website says I don’t have an account with you. Tried calling and no option of speaking to a human available. Help please.

  • cycleoptic
    cycleoptic💙💚 (@cycleoptic) reported from Islington, England

    @SkyHelpTeam We stopped the uhd download and down loaded in hd, ( which still appeared slow, bug with less data to move was ok ) My non-sky broadband download speed was measuring over 350 Mbs at the time.

  • TrudaSpruyt
    Truda Spruyt (@TrudaSpruyt) reported from London, England

    @SkyHelpTeam your virtual assistant cannot help me. A builder has severed the cable between dish and box. I need an engineer

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • RichardSlater79
    Richard Slater (@RichardSlater79) reported

    @SkyHelpTeam Broadband down in GL11, just went down approximately 10mins ago. Will the issue be resolved before the start of the working week for those of us who WFH?

  • ItzHayleyBeanie
    ITZHAYLEYBEANIE (@ItzHayleyBeanie) reported

    @SkyHelpTeam Not working either 😔

  • F1Smasher
    F1Smasher (@F1Smasher) reported

    Looks like Sky Broadband is having yet another outage... #fail #skybroadband @SkyHelpTeam

  • shakemeister007
    Shakey (@shakemeister007) reported

    @jonnytelstra @LiamTwomey9999 @SkySports I will admit he did do it a while ago, but he hasn’t done it for some time now. There’s probably at least one player in every team who has gone down far too easily because of the slight touch ruling. I’m personally glad it’s gone.

  • WorcStu
    Worc_stu (@WorcStu) reported

    @SkyHelpTeam broadband has stopped connection WR6 area. Have reset hub but still no connection. Is there a problem in the area?

  • ItzHayleyBeanie
    ITZHAYLEYBEANIE (@ItzHayleyBeanie) reported

    @SkyHelpTeam Just gives me access denied when I try and sign in on mobile

  • RichardSummers
    Richard (@RichardSummers) reported

    @SkyHelpTeam all you online account services down? Can’t see any posts in your account advising ?

  • tinkerbell_1108
    Ellie Roberts (@tinkerbell_1108) reported

    @SkyHelpTeam Yes, done all of that. It is down. Fix it please

  • sillijed
    I hate tights....especially on a hot summer's day (@sillijed) reported

    @SkyHelpTeam @Cameo456 for the past two hours we have had intermittent internet W1H @SkyHelpTeam what is the issue and when will it be repaired?!

  • HunterMartyn
    martyn (@HunterMartyn) reported

    @DylanSentance @GNev2 @SkySports No they don't but other teams that go through bad times don't get slagged all the time by a FAILED MANAGER ?