Sky Outage Report in Hanwell, Greater London, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Hanwell, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hanwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (31%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Hanwell, Greater London, England
The most recent Sky outage reports came from the following cities: London, City of London, Harrow, Southwark, Croydon, Hounslow, Southall, City of Westminster, Carshalton, Hammersmith, Barnet, Wandsworth, Slough, Wembley and Hampstead.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| City of London |
TV | |
| Harrow |
TV | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Sky Issues Reports Near Hanwell, England
Latest outage, problems and issue reports in Hanwell and nearby locations:
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John Cahillane
(@johncahillane85) reported
from
Iver Heath, England
@skytv @SkyHelpTeam absolutely atrocious that you are not sending engineers into property's of keyworkers/people with underlying health issues while all this is one going 2 people in my household come under that category one sky q minibox down... Tweet 1 of 2
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
I hate @SkyUK so I call the phone help and the answer to my sky Q not connecting is to send a Ethernet cable which will take 5 working day’s... **** off I pay £120 a month and now I can’t use my sky mini boxes or get any on demand stuff @SkyHelpTeam you are ***************
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Alarms Are Us Ltd.
(@Alarms_Are_Us) reported
from
Bushey Heath, England
Sad that we had to leave, go to @SkyUK - was worse. clearly focused on sales and NOT Service. All the engineers from @virginmedia & @SkyUK were really nice people, but did not seem too technically skilled passed - replacing router, swirling in/off etc. Today’s guy new his stuff
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Ross Pearce
(@Ross__Pearce) reported
from
Hillingdon, England
@RyanJoForrester @SkySports No I agree the season needs to be finished! As there's a chance any team from 13th could get into the play offs. My main concern with the original tweet is the money these teams in the relegation zone will get if they don't go down. It's totally unfair!
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Shane Gillespie
(@ShaneGillespie) reported
from
London, England
@charlotte19831 @SkyUK @BorisJohnson @SkyHelpTeam @SkyNews @BBCNews They are bloody useless, wont get a manager to call us and won’t do anything to help.
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Hammersmith, England
@SkyHelpTeam You clearly haven’t read my tweets very carefully. I don’t want to “get in touch with the right team” or “explore my options”. I want to give you my two weeks’ notice of cancellation of my broadband service. That’s all; it’s simple.
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Jill Pay
(@belugajill) reported
from
Camden Town, England
@SkyHelpTeam No I've tried that and it doesn't work. I want to speak to a real person, as is my right as a long term paying customer.
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John Cahillane
(@johncahillane85) reported
from
Iver Heath, England
@skytv @SkyHelpTeam Absolutel atrocious that you are not sending engineers into property's of people classed as keyworkers or those with underlying health issues while all this is on going I am one minibox down just had an argument with a customer service rep on the phone
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Raymacuxbridge
(@raymacuxbridge) reported
from
Denham, England
@SkyHelpTeam your broadband has over charged us by 50% this month and no way of getting through to anybody. Poor service
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Alarms Are Us Ltd.
(@Alarms_Are_Us) reported
from
Bushey Heath, England
Sad that we had to leave, go to @SkyUK = worse. clearly focused on sales and NOT Service. All the engineers from @virginmedia & @SkyUK were really nice people, but did not seem too technically skilled passed - replacing router, swirling in/off etc. Today’s guy knew his stuff
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Chris Boud
(@Boudie83) reported
from
Tottenham, England
@SkyHelpTeam Hi sky. Could you help me with this error issue. Get it on laptop, mobile and on sky go app. Thanks
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Alarms Are Us Ltd.
(@Alarms_Are_Us) reported
from
Bushey Heath, England
Also @SkyUK and @virginmedia the engineer that solved the problem today is what customer service looks like - Gavin Wilson from @virginmedia get him to train your teams. We had at least 8 engineers over past 15 months between your services and this guy sorted it in 1 visit! 5*
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Paul Pollington
(@Pollingtonp77) reported
from
Hounslow, England
@SkyHelpTeam I spoke to a member of the team and we've overcome the issue. The problem I now have is that I was told that I could mirror programs from my sky go to my TV until the box arrives, but this isn't the case.
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Sam Sparrow 🇪🇺
(@SamRSparrow) reported
from
Hillingdon, England
@SkyHelpTeam hi our Sky Q keeps freezing and saying we have no satellite signal, but our status is all fine as is our network connection. We have been through the troubleshooting online which hasn’t fixed it and you’ve removed your phone number to call. Please help.
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Shane Gillespie
(@ShaneGillespie) reported
from
London, England
I don’t like this @SkyUK Don’t want to help people who have been Furlough and told me they can’t get a manager to call me. @BorisJohnson the government needs to help here before we all get in to debt because of it. @SkyHelpTeam @SkyNews @BBCNews
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cheffiana
(@zoegracee03) reported
from
Camberwell, England
@SkyUK its 9.06 why is the wifi not working....
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Hammersmith, England
@SkyHelpTeam Anyway, that’s the last I’ll say about it. I’ve cancelled my Direct Debit so the ball’s in your court. Suggest you send me a bill for whatever I might owe you; I’ll pay it then we can call it a day. I’ll never use any of your services again.
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Ayo Alabi
(@ayoalabi99) reported
from
Islington, England
@sonnydniro @SkySports Silly really. Liverpool shd b champs we know but all they care abt is crowing them & not losing money. 27k lives & rising don’t matter. There has to be cut off point to restart n end the season, if not cancel d damn thing. Give them d title if u have to n sack off d season
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Robert Rams
(@RobertRams1) reported
from
Barnet, England
Amazing tech support from @SkyUK this morning both online first and then on the phone. How customer service should be done!
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
@JayHayon66 @SkyHelpTeam It’s ridiculous I pay over £100 a month and when there’s issues I’m not allowed to call cause I’m not a key worker but I still have to work from home . And my job is actually supporting the NHS 😤
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Cotty
(@lukecotty) reported
@SkyHelpTeam I’m having to use my phone as a hotspot as internet is down in my area and I need to work. As I’m likely to go over my data and am a Sly Mobile customer, fancy chucking me a couple of extra GB 👍🏼
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NeilMessenbird
(@NeilMessenbird) reported
@SkyHelpTeam any news on "INC1691177 Fibre Broadband problems in Burgh Heath and Tadworth"...been off since early hours and no updates since
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CanonCrested
(@canoncrested) reported
@Stillberto @SkySports I watch on BeIN and trust me no one lives for a referee and VAR moan as much as Richard Keys and even there they have admitted the standards are better. I don't think it's emotional investment as well. Many EPL games we aren't invested but we still see how awful decisions are.
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Hayley Jupp
(@HayleyJ_80) reported
@SkyHelpTeam I’m near the Burgh Heath area in Surrey and apparently connection there has been down since 5am?! Have missed over an hour of work so far, any danger of being back online soon?!
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KingJD
(@FKingjd) reported
@SkyHelpTeam My internets still down. It’s been 9 hours no response.
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Officialsurjkumar
(@Officialsurjku1) reported
Continous problems with @SkyUK and their 💩 wifi service for past 2-3 years now told today i have an external fault and no engineer available til Monday or pay £15 extra for a Sunday service!! Sky is a company I would not recommend to anyone. #skybroadband #outage #skyinternet
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adam cider
(@adamcider1) reported
@SkySports @TheAthleticUK why has the fact that #pogba who only has 12 months remaining on a deal never get spoken about? Yet #kane with 3 years is documented daily for being in a position to leave? Yet no one asks Pogba if he wants to stay? Where is his interview with @GNev2 ?
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Hayley Jupp
(@HayleyJ_80) reported
@Jamesmiller1994 @SkyHelpTeam I’ve got the same issue, connection down since 5am. Meetings at 10am, 10:30am and 11am today 😩
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Neil Osborne
(@MrOzzyBloke) reported
@SkyHelpTeam trying to DM you to sort an issue with sky VIP but your bot keeps asking me to respond using buttons that don’t exist. Help.
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Michael Gudgeon
(@Michael_Gudgeon) reported
@SkyHelpTeam Your website says there is an issue, just need an an estimated timeline please