Virgin Media Outage Report in Stanwell, Surrey, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stanwell, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stanwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Stanwell, Surrey, England
The most recent Virgin Media outage reports came from the following cities: London, Golders Green, Ealing, Slough, Brentford, Fulham, Watford, Acton, Leatherhead, Wembley, Hayes, Epsom, Colindale, Feltham and Surbiton.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Golders Green |
Wi-fi | |
| London |
Internet | |
| Ealing |
Internet | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Stanwell, England
Latest outage, problems and issue reports in Stanwell and nearby locations:
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Roger Highfield
(@RogerHighfield) reported
from
London, England
@virginmedia My broadband is down again - area21. Any idea of when it will be fixed?
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SusannJerry
(@MrsJerryTweets) reported
from
Hounslow, England
@8252Hazel @virginmedia Yes it has been unreliable for a week now. Their customer phone line goes straight to voicemail. Monthly bill goes up by£9 this month for such a poor service.
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Adam Farnsworth
(@farnsworth_adam) reported
from
London, England
@virginmedia It’s appalling they can act so quickly What about the speed issue?
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Paul Smith
(@paulhelpspeople) reported
from
Twickenham, England
When you cancel services with a company, because you are fed up with crazy price increases, but the next day get some ultra pushy sales guy from an overseas office try to argue they can do it better, when will they ever learn, no means no. @virginmedia you are the absolute worst!
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John T Davies 💙🇺🇦💛
(@jtdavies) reported
from
Hounslow, England
@realLEWlS @virginmedia Where are you? Mine has been up and mostly down since Sunday (for this week at least). #FAIL
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Bhavin
(@Bhavinmaru2020) reported
from
Hillingdon, England
@virginmedia I am loosing signal intermittently. Not great!
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Andy Walker
(@educationforum) reported
from
Worcester Park, England
@virginmedia Your customers pay enough to expect 24 hour support. Do better.
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MegaDan, #GeneralElectionNow 3.5%, #FBPE, #FBPPR
(@amiwrong82) reported
from
Worcester Park, England
Appalling from @virginmedia today! The whole network in shambles today, no one working from has been able to do anything! Just spent 40 minutes listening to Footlose in their phone queue and as I got to the front, they put the phone on me! Absolute shambles!
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Matt Rose
(@mattrose18) reported
from
Farnborough, England
@virginmedia TV is an issue. broadband is not. Tests are always either cannot connect at this time or say there is nothing wrong. Don’t see how my kit in the house can one minute have speeds on +300Mb to next to nothing?
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Ross Harvey aka The Project
(@rh_theproject) reported
from
Hillingdon, England
@virginmedia Not ******* good enough ,you charge me the earth promising the best Gig 1 and I have had problems ever since taking that upgrade ,
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J
(@not_on_fire) reported
from
Epsom, England
@virginmedia broadband not working since late last night and your website appears to be down. What’s going on?
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RICHARD GRIFFITHS
(@Griffo2018) reported
from
Spelthorne District, England
@virginmedia once again I have no Virgin media services at my home. I can’t even log in to my Virgin media app or access the Virgin media website by using my phone data. I have no way of checking the service status. TW15 area
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SusannJerry
(@MrsJerryTweets) reported
from
Hounslow, England
@virginmedia broadband down since 7am today and intermittent for a week. Your customer phone line cuts off. You are adding 10% to my monthly bill for an appalling Service. What is the excuse?
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Chris Shepherd
(@shepherd_1972) reported
from
West Molesey, England
@vmbusinesshelp @vmbusiness I am trying to find out if you had issues on the evening of 15th February. I have been having major buffing issues
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Mustakim.
(@Mustxkim) reported
from
London, England
Virgin Media moving weird. My wifi is working but for certain things. YouTube, IG, Disney+ is all fine but Safari, Twitter and other apps ain’t working. Fix up man. I ain’t paying all this money for daily issues @virginmedia
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Dan O'Sullivan
(@dano_afc) reported
from
Frimley, England
@virginmedia what is going on with your customer service today????? Completely unreachable either on phone, online chat or your abysmal whatsapp service!!! Talk to your customers!!!!!!!
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Brenda
(@joybrenda) reported
from
London, England
@virginmedia help why have you made it so difficult to log a landline vault on line. Need to call, as line out of order since friday. I am certain it's systems fault as display message I have seen on previous occasions.
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Rex
(@Lozraus) reported
from
London, England
@_MxMike @virginmedia It’s been down for us since 1am 😫
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Vijay Jois
(@vijayjois) reported
from
Mill Hill East, England
@virginmedia what is the problem with #broadband this morning?
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Jessica Carmody
(@JessicaCarmodyV) reported
from
Richmond, England
@virginmedia I need to complain about your customer services. I’ve had multiple issues with a new contract I took out 31/01 this year. No manager has contacted me to follow up (after weeks since complaining) & yr customer sales centre is harassing me with calls. Pls contact me.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mem 🤓
(@Memdozer) reported
@virginmedia I have but it wasn’t the easiest of processes. The fact you have responded after 22 hours reflects really poorly on Virgin Media’s customer service
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Ingo
(@ibrocksom) reported
@virginmedia Oh Dear Area 22 down again, don’t rush to reply just get it sorted
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Ralph Brookfield 💙
(@BeeRalph) reported
@virginmedia Hi! What would really help would be an easy-to-find service request page that wasn’t guarded by a host of obvious FAQ suggestions and automated chat bots. My router overheated and is not working properly. Please send me a link which is supervised by actual humans. TIA
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Christian Cawley 🌻
(@ChristianCawley) reported
@virginmedia why is your service status page not working? I have no broadband and I'd like to know if it's local to me or a wider problem. Given how much the monthly bill is, the least you could do is operate a working status page.
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Joe Johnson
(@joe__johnson__) reported
@virginmedia Their suggested solution was using a pod (WiFi extender I guess) which apparently I’ll receive tomorrow. The problem is, I don’t have time to try these fixes, I need a service that works faultlessly now. I’ve already wasted hours on the phone to you…
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Cat🔰
(@cafrindorrell) reported
@virginmedia hello there for the second time in 2 days our landline has gone down. I spoke 2 one of your agents who was very rude, we need the phoneline as my elderly husband is recovering from surgery. Pls can u give us an estimated time of fix.
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LanaQuigs1888
(@quigs1888) reported
@virginmedia And I never said anyone automatically renewed my contact - read my tweet again. Seems it’s terrible customer service across all virgin platforms. #choosesky
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R Joberns
(@rjoberns) reported
from
Halesowen, England
@virginmedia service status checker ……… nope, That’s not working either
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Chris Blood
(@RischDesigns) reported
@virginmedia Dial tone and they are connected through a wall socket. The phone cut out mid-call earlier today
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Lisa H 💙
(@LGKMHarris) reported
Hey #virginmedia can you stop harrasing my elderly patents?? Four unsolicited phone calls today. They DO NOT have an account with you! Poor, very, very poor.