Virgin Media Outage Report in Friern Barnet, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Friern Barnet, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Friern Barnet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 12: Problems at Virgin Media
Virgin Media is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Friern Barnet, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Enfield Town, Finchley, Southwark, Harlow, Bushey, Hackney, London, Tower Hamlets, Acton, Bermondsey, Cricklewood, Chingford, Leyton, Hounslow and Fulham.
| City | Problem Type | Report Time |
|---|---|---|
 Leyton |
Internet | |
| Enfield Town |
Internet | |
| Finchley |
Internet | |
| Southwark |
Internet | |
| Harlow |
Internet | |
| Bushey |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Friern Barnet, England
Latest outage, problems and issue reports in Friern Barnet and nearby locations:
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Chris
(@cjpokemon3) reported
from
Watford, England
@virginmedia been on the web chat for over two hours trying to cancel my account as moving and been cut off again! Is there an email address I can contact?
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Paul Andrews
(@paulaphoto1) reported
from
Walthamstow, England
@virginmedia - no internet for over an hour. Can’t speak to anyone. Downloaded an app that was useless. No support whatsoever apart from turn it off and on 👎🏻
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diviyesh shah
(@pharmr5) reported
from
Brentford, England
@virginmedia once again broadband down. Working from home, when will it be up and running again?
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Tori
(@totti369) reported
from
Wandsworth, England
@virginmedia no WiFi in sw18 - whole street down any update on when this maybe resolved?
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Michael Kamen
(@makamen) reported
from
Watford, England
@virginmedia hello, trying to change my package but the link on your website seems to be broken and can't get through on the phone can you help please? Thanks
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James -Murdered on the- Moore(s)
(@TrashPandaJames) reported
from
Harlow, England
@virginmedia Thank you for the correspondence, as of 2pm service looks to be back to normal. Can you tell me why ive still not had any updates to my mobile despite using the track this issue feature?
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Mr T
(@onemistert) reported
from
London, England
@jayrayner1 @virginmedia If the service isn’t down in the area then the fault could simply be resolved by restarting the hub. I guess you’ve done that already?
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ℐ𝓈𝒽𝒶𝓃𝒾ℯ
(@Ishaniem) reported
from
Ilford, England
@virginmedia would have been nice if you told me about the outage in my area before my internet stopped working in the middle of a meeting.....
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Stacey Karlsson
(@StaceyRebekka) reported
from
London, England
@virginmedia just been on hold to your customer services team for almost an hour, the call has just been cut off. We have no internet, but you’ve still taken payment. Can you get someone to call me ASAP please before I report you.
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Gaz the Red
(@redgm99) reported
from
East Ham, England
Hey @virginmedia - what is wrong with your internet 'service' in London E16? And do you have any plans to fix it or are you happy just taking our money for nothing?😠
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Anne Hogarth
(@hogartha) reported
from
Loughton, England
@virginmedia Certainly am. I'm a Virgin customer 🙄
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Mark Britnell
(@markbritnell) reported
from
Richmond, England
@virginmedia As I said yesterday, all internet, TV and media down. Called you twice for over an hour and a half yesterday but no reply. Terrible service. Have work to do! Booked engineer but they can’t come until Tuesday evening. Can you call me?
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Rachel Hayden
(@IIndigoMouseRH) reported
from
London, England
Internet went down yesterday and suppose to of been fixed at 5pm once again no internet or landline. @virginmedia any chance of this actually working??
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helena
(@hdl_dl) reported
from
Kensington, England
@virginmedia how long is tv and broadband going to be down today in the Kensington area?
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Ola Agbaimoni
(@OlaAgbaimoni) reported
from
London, England
@virginmedia Wow I’m shocked. Clearly a lot of people will have gadgets that can only support 2Ghz which was available as a separate SIDD on the hub 3. If you were not going to support it you owed customers forewarning of this fact.
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Gerasimos Klaoudatos
(@Makis39277470) reported
from
Richmond, England
Thank you @virginmedia for the worst service ever. We have been suffering from no broadband all day today while our work depends on this. It has been horrible for many days now. You do not answer phones or messages through your app. Is this what your customers deserve???
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Mark Britnell
(@markbritnell) reported
from
Richmond, England
@virginmedia I have. How do you expect me to work today & tomorrow if the engineer can only come on Tuesday evening? And why doesn’t your customer service centre pick up the calls? I spent about 3 hours yesterday trying to self-diagnose the problem and waiting for someone to pick up the phone
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Wasim Akram
(@ZoSo365) reported
from
Barnet, England
@virginmedia - I have a replacement router however when it is unable to connect to your network. Its is not getting a public ip and the 'Network Access' status is blocked as opposed to Allowed. I need to speak to someone from the technical dept to get this allowed.
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Jess Hayne
(@JLHayne) reported
from
Islington, England
@virginmedia internet has been cut off for no apparent reason? Needing to use it for work - ridiculous service and customer service.
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Mark Britnell
(@markbritnell) reported
from
Richmond, England
@virginmedia waited an hour on customer services call. No reply. Internet and media down. Can you help please?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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ُ
(@nstaIhia) reported
@virginmedia STOP GIVING ME **** WIFI I CANT KEEP BUYING DATA IN A MIDDLE OF PANDEMIC
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Russell Chandler
(@Russy_C) reported
@virginmedia I have been 3 days with my fibre broadband and you have not once updated me anything. What is taking you so long to fix the issue and why you ignoring customers wanting to know?
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Russell Chandler
(@Russy_C) reported
@virginmedia I have been 3/4 days without my fibre broadband, the estimated fix time changes every time, you don’t update, you ignore and say that you are aware but you ain’t fixing, this will turn into an ofcom issue if service is not restored
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AFCroachy
(@RoachyAFC) reported
@virginmedia what’s going on with your service? Completely fine yesterday and today I keep cutting in and out of your WiFi service? Absolute joke of a service. Reliable my ***
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Tia
(@XIX97_) reported
@virginmedia the WiFi you provide is really bad. Why am I having to use my hotspot ?
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Aaron McAllister
(@SirMouldy) reported
@virginmedia Down again, what's going on?
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Dianne ODonnell 💙
(@Deo1404) reported
@virginmedia No. I’m annoyed as when I called I was also promised a Wi-fi booster as my connection is dropping on video calls. Yet that has not materialised either. Disappointed as just switched from a different provider & they seem to have better customer service!
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Kevin Orchard
(@kevorchard) reported
@virginmedia help! I have fibre 300 down 50 up package. But for the last few days averaging 2.1mb up. 😡 tried contacting support no joy. Yes I’ve reset blah blah
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Aaron Smith
(@azzajohnsmith) reported
@virginmedia The engineer said it’s SHINE but the only way to find the device is to send a team of engineers to look for it I believe. Wifi has disconnected twice at roughly the same time and shows 2 green arrows and a green wifi signal.
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Jacket 🥂
(@NotReallyJacket) reported
Hello @virginmedia for a while now my connection has been slowing down a lot and it feels like daily it gets worse to the point where I disconnect every 5 minutes and struggle to load pages on my phone when I could load everything easily before. And my up/down is 5x worse now! :(