Virgin Media

Virgin Media Outage Report in North Finchley, Greater London, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in North Finchley come from postal codes N12.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in North Finchley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in North Finchley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in North Finchley, Greater London, England 09/03/2025 05:30

September 03: Problems at Virgin Media

Virgin Media is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (44%)

    Internet (44%)

  2. TV (24%)

    TV (24%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (12%)

    Total Blackout (12%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near North Finchley, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, City of Westminster, Hammersmith, Paddington, Islington, Hampstead, Barnet, Wandsworth, Hounslow, City of London, Hackney, Southwark, Newham, Northolt and Chigwell.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomSouthwark Internet
United KingdomLondon Internet
United KingdomCity of Westminster Internet
United KingdomHammersmith Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near North Finchley, England

Latest outage, problems and issue reports in North Finchley and nearby locations:

  • PinkDotty_Sarah Sarah Yard (@PinkDotty_Sarah) reported from London, England

    Anyone have constant issues with @virginmedia we pay for 200Mb super fast broadband. We are in Bromley. Over the last year we have had nothing but issues and no matter how many times we make contact we get fobbed off. We are paying for a service that cannot deliver. Anyone else?

  • tjbarker72 tim barker (@tjbarker72) reported from Richmond, England

    @virginmedia useless useless useless broadband. Every day am told it should be OK. Every evening it crashes. Nobody ever contacted me to try to help 😒I have tweeted many times but no help

  • andyshem Andy Shemilt (@andyshem) reported from Eltham, England

    @virginmedia Hello, can someone from cancellations call me please? The automated customer call line hangs up on me!! Broadband service is absolute rubbish - intermittent and slow and distance limited when it is working

  • timmy_uk Timothy Firmager (@timmy_uk) reported from Camden Town, England

    @virginmedia hi, i’ve been getting broadband of only 60% of the package speed I am paying for, since I joined. I called call centre last week and no resolution. Please help

  • REDROBB1967 ROB FARACE 💙 (@REDROBB1967) reported from Barnet, England

    @virginmedia Will do but I have been having issues for over 24 hours now.

  • CPH83 Christian Hose (@CPH83) reported from Wandsworth, England

    @virginmedia internet and tv down for 10 hours and still no sign of a resolution. It’s not acceptable when we pay a lot of money for a service and need the internet to work. When will this issue be fixed?

  • Jimbob_Du james Dunn (@Jimbob_Du) reported from Hoddesdon, England

    @virginmedia I received a phone call from a man , Jacob Smith purporting to be from your security department. He told me my internet had been hacked by someone in the USA. He refused any contact details after he told me to download a Quick Support app. He phoned 01606863673.

  • YehudaAronovitz Yehuda Aronovitz (@YehudaAronovitz) reported from Barnet, England

    @virginmedia my phone suddenly won’t make calls. Can receive, text and is the same in different handsets. Been on hold for custserv for ages. Text service is taking too long too. What is going on?

  • swilsonnews Steven Wilson (@swilsonnews) reported from Wandsworth, England

    Surprise, surprise, @virginmedia... your internet service has dropped out. Again. When are you going to improve?

  • REDROBB1967 ROB FARACE 💙 (@REDROBB1967) reported from Barnet, England

    @virginmedia Back again! WiFi down again since just before 2. Nothing about issues online & have done the online WiFi test which says everything is working but none of us can get online for work or school.

  • REDROBB1967 ROB FARACE 💙 (@REDROBB1967) reported from Barnet, England

    @virginmedia hi are there problems in N12 London area? I’ve lost tv & broadband but status page says everything is working ok? Help please

  • billosmond bill osmond (@billosmond) reported from Camberwell, England

    @virginmedia The really annoying thing is that ever since I got an email from @virginmedia telling me that I will now be receiving improved, super fast broadband - the service has deteriorated considerably.

  • Rebeccadundon1 Rebecca Dundon (@Rebeccadundon1) reported from St Albans, England

    Losing the will to live here @virginmedia Trying to get my hub upgraded, website says please call us for free upgrade.. Can't get through on the customer service number. Help please

  • MirandaDobson Miranda Dobson (@MirandaDobson) reported from Camberwell, England

    @virginmedia it's been 7 days, 4 phone calls of over an hour each trying to have broadband installed - and now you can't even efficiently help me to cancel my account. Service & communication is shockingly bad!

  • Mustxkim Mustakim. (@Mustxkim) reported from Brentford, England

    @virginmedia yall *** man. Been down for 8 hours now. Trash *** internet

  • tobygilles 🎤Toby Gilles🎤 (@tobygilles) reported from Paddington, England

    Anyone else having an issue making calls on @virginmedia mobile? Is this a known issue?

  • swilsonnews Steven Wilson (@swilsonnews) reported from Wandsworth, England

    @virginmedia I do contact you. Well, I try. With no luck. So I tweet. I don't want tests. I want the service I pay a heck of a lot of money for.

  • wharfyoung jordan (@wharfyoung) reported from Poplar, England

    just spent 3 hours on the phone with @virginmedia trying to get an early termination fee waived (for an account which they cancelled) only to be passed to about 8 departments, and then be told it’s not possible and I’d have to make a complaint.. make it make sense pls

  • rbcurly ruth bankover (@rbcurly) reported from Borehamwood, England

    @virginmedia please advise what is happy in our area. The #wifi is not working. All internet services are down #help #virginmedia

  • GoldBoutique1 Mary (@GoldBoutique1) reported from Enfield Lock, England

    @virginmedia thank you again for no service and intermittent internet non stop now fir ongoing 2 weeks can’t you just find fault and fix it not happy so frustrating 🤬🤬

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • BigJakoooooo Jako (@BigJakoooooo) reported

    @virginmedia so I’ve been told I can’t just have a virgin broadband package despite having a full house package and downgrade. You’re advertising broadband only. I just want rid of my package and constantly on hold for over and hour being transferred. I just want to fix this!!!!

  • marcflush1 Marc Richards (@marcflush1) reported

    As if Monday was bad enough I’ve had no ducking internet all day ffs @virginmedia

  • paulmbishop Paul Bishop (@paulmbishop) reported

    @virginmedia why am I paying for WiFi service and then having to use my mobile’s data for my laptop? Service just constantly cutting in and out most days. 😤

  • dazzaiken d (@dazzaiken) reported

    @virginmedia I’m currently on a 2nd phone call to speak to an advisor. The 1st call ended with. That should have your problem resolved. HOW. Unreal service. So since midday Sunday to now. No help. At all.

  • jsutty Jason Sutcliffe (@jsutty) reported

    @virginmedia I've been trying through today on the text.. speak to a human and then it reverts to a bit. Just want to speak to somebody now and figure out how to cancel as not possible online and have a better offer elsewhere

  • Huge_Gorilla Spencer (@Huge_Gorilla) reported

    @virginmedia Can i get some help please

  • dale1st Dale Holmes (@dale1st) reported

    @virginmedia honestly could your customer service be any worst. Called up wanting to upgrade my broadband and take out a TV and Phone package. After 1h 40m on phone, I have cancelled my broadband after 3 years with you. Joke of a company.

  • DavidLaney ⚽️Lethal Brizzle⚽️ (@DavidLaney) reported from Bolton, England

    Hey @virginmedia On the phone to your customer service for 80 minutes in total now and counting. Been put on hold for 30 minutes of that. Losing will to live! Pound to a penny you lot cut me off in a minute......

  • jake74 jake (@jake74) reported

    @virginmedia I sent two messages from my iPhone to another Apple user via Messages, and you’re charging me 50p per picture message? Speaking to a customer service person and they cannot waive this fee as it’s valid? I don’t get how this has happened.

  • moose20021 bruce rudge (@moose20021) reported

    @virginmedia for anyone thinking of getting virgin internet please don’t. Promise quick internet but what they don’t tell you it will keep crashing and the WiFi constantly drops out. The support team just want to charge extra to put right