Virgin Media Outage Report in North Finchley, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in North Finchley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in North Finchley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (17%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near North Finchley, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Ealing, London, Bermondsey, Kensington, Islington, Tower Hamlets, Paddington, Wembley, Leyton, Camden Town, Watford, Lewisham, Hayes, Southwark and Enfield Town.
City | Problem Type | Report Time |
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TV | ||
Wi-fi | ||
Wi-fi | ||
Internet | ||
Internet | ||
Wi-fi |
Community Discussion
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Virgin Media Issues Reports Near North Finchley, England
Latest outage, problems and issue reports in North Finchley and nearby locations:
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Stephen John Davis (@_StephenJDavis) reported from Islington, England
@virginmedia paying for 100mbs broadband. Consistently getting below 10 and very often below 5. You sent an engineer who said our entire building had a problem and it would be fixed 2 weeks ago.
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Sasha Wilkins (@LibertyLndnGirl) reported from Camden Town, England
@virginmedia I understand that they are salespeople and they have an obligation to try to upsell me I had to tell him eight times that all I wanted to do was cancel my account and he would not listen to me. It is outrageous
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BeardAssassinX Gaming (@BeardAssassinX) reported from Wandsworth, England
@virginmedia Sporadic outages and having to factory reset the hub3 when it throws a wobbler the intel chipset inside is **** your network is **** and to make it worse your customer service is **** yet you’ll never admit it you need to get a new hub4 sharpish 😡😡
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Alex H.N.Gilbert (@AlexHNGilbert) reported from Islington, England
@virginmedia My broadband not working properly
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Ayako (@Ashirane) reported from Camden Town, England
@virginmedia it’s been three days we’re experiencing broadband and TV service. People are working remotely and heavily rely on the virtual communications!!!
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Jaimin (@_Jaimin_) reported from Wandsworth, England
Pretty certain #virginmedia is the worst ISP there is around! Absolutely awful and disgraceful service.Shocking speeds wireless and wired.Never used to be as bad as this. Will be asking for an early ter- mination to my contract as I am not even getting the promised minimum speed.
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Janine Moulton (@Janine_Moulton) reported from Walthamstow, England
@virginmedia absolutely the worst and most unprofessional unhelpful and disgusting company when it comes to customer care and service
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Keith (@keith319) reported from Camden Town, England
@virginmedia Would have been useful a week ago, but as of now, service is as it should be. Been very patchy over the last week though, so don’t know what’s causing this.
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Sasha Wilkins (@LibertyLndnGirl) reported from Camden Town, England
@chrisjrob @virginmedia I really took great exception to wasting my time with the guy on the phone who would not go ahead and cancel and kept blatantly ignoring me when I told him I wasn’t giving him any information about my movements or reasons for cancelling
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Sasha Wilkins (@LibertyLndnGirl) reported from Camden Town, England
@virginmedia And by the way even the guy on the chat told me he agreed with me and that there was clearly no information on how to cancel on your actual how to cancel page on the website. Which I believe is against Ofcom regulations
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Janine Moulton (@Janine_Moulton) reported from Walthamstow, England
@virginmedia Their customer advisors give the wrong information and there is no accountability. The absolute worst disgusting unprofessional and unhelpful customer care and service.
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Kiwi in Barnes (@AlexanderRyll) reported from Richmond, England
@virginmedia AR why don't you try as a customer to call 150 and see how the experience is for yourself, you'll never recommend it again. If it's not working by tomorrow bye bye Virgin Media I'm switching to @SkyUK
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black lives matter (@luke_strollo) reported from Brentford, England
@virginmedia hey I've tried calling to cancel my 12 month contract as it's finished soon but I have to wait on hold for ages (I understand there are less call centres open), is there any other way I can close my contract without being stuck on hold for ages
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Saba (@saba_shaukat) reported from Richmond, England
@virginmedia There must have been an issue when the service cut out so many times today. I was not the only one who complained from Twickenham
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🏳️🌈 Barnaby and Chris🌍 (@AmbroseBarnaby) reported from Richmond, England
Typical No Virgin Media again but I know it’s not just me as thousands of people on here seem to have same issues typical.
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𝖘𝖍𝖔𝖗𝖙 𝖐𝖎𝖓𝖌 🦖 (@boilourdenim) reported from East Ham, England
@virginmedia haven't had internet for a couple of hours and your website sends me round in circles, please help.
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Jaimin (@_Jaimin_) reported from Wandsworth, England
Pretty certain #virginmedia is the worst ISP there is around! Absolutely awful and disgraceful server. Shocking speeds wireless and wired. Never used to be as bad as this. Will be asking for an early termination to my contract as I am not even getting the promised minimum speed.
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Ian McKenna (@ianmckennaftrc) reported from Islington, England
Service 4 @virginmedia customers is in total meltdown have had 4 significant service failures of service since #Lockdown trying to call to cancel my service but they just put me in a loop. Happy to case study on how poor #VirginMedia for any journalist followers please DM me
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helen burgess (@burgess32) reported from Harlow, England
Absolutely disgusted that @virginmedia feels it’s ok to cancel installing my nans landline not once but twice and give a new installation date of 10th September. For a landline she desperately needs for an emergency pendant.
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Craigy B (@CraigyBEsq) reported from Wandsworth, England
@virginmedia It’s kinda Improved. But when paying for M350 fibre broadband plus 2 boosters...I don’t expect this to happen. I just came from BT & not once in 3 years with them did I have any system issues nor need boosters
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Rachel loves wordy stuff 🙈 (@patientandkind2) reported
@virginmedia I haven't spoken to her in years and have no idea where she is so I'll just cancel the direct debit, stop paying and contact ofcom to let them know you don't allow the person paying to cancel. I have account numbers and memorable word and still I can't cancel.
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trappyarsenal (@trippyarsenal) reported
@virginmedia 1/2 Remarkable scenes by Virgin mobile who have today sent me a replacement handset, no apology, no advance warning nothing just a replacement phone for an account I’ve told them 3 times to cancel, think returning it would be easy oh no, my account is still marked so they won’t
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ⒿⒿ P@el (@G2Jay) reported
@virginmedia This means that I will still have no incoming calls, no call divert & still get fully charged for a service that I am not fully receiving! #poorcustomerservice #ripoff
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Ruairi Taylor (@ruairi_t) reported
@virginmedia Complaint lodged long ago. See you in court
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John17 (@Yonzinho06) reported
@virginmedia Your compensation is beyond laughable, you only pay out for consecutive days down for a prolonged period of time so it does matter if my internet goes down for an hour in the morning and a few hours at night every day, its a total loop hole by virgin to get out of paying out!!
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John17 (@Yonzinho06) reported
@virginmedia If I'm paying £48 a month and in that month my interest goes down two thirds of the month I should at the very least be compensated for two thirds of my bill, if it continues to go down in the following months that should increase for all the inconvenience!
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MBB36 (@mbb_36) reported
@skytv - new customer today after 10 years @virginmedia with guaranteed speeds in all rooms of my house. 2 hours later and I can’t get a signal in my kitchen (less than 10m from the router)
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Rianna Davis ♿️ (@RiannaDavis92) reported
@virginmedia both my phones now reconnected and stopped dropping. just odd because the pc is connected via ethernet cable and shown no issues. ill see how it goes thanks for the fast response
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TheOccasionalKitchen (@Occasion_Kitch) reported
@Churchill next level exceptional customer services ... @virginmedia could learn ALOT from you. Problem dealt with, over social media in less than 3 days. .... it’s been 18 months with @virginmedia
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trappyarsenal (@trippyarsenal) reported
@virginmedia 2/2 won’t close it, they can’t arrange the return either and all the time I’m stuck paying, 25 years a customer and you are treated like a criminals by a company with processes that make the department of works and pensions look like a streamlined efficient organisation