Virgin Media Outage Report in North Finchley, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in North Finchley come from postal codes N12.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in North Finchley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in North Finchley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 06: Problems at Virgin Media
Virgin Media is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near North Finchley, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Wembley, London, Camden Town, Ilford, Hackney, Bushey, City of Westminster, Poplar, Ealing, Enfield Town, Wood Green, Chigwell, Islington, Welling and Bermondsey.
| City | Problem Type | Report Time |
|---|---|---|
 Leyton |
Wi-fi | |
| Wembley |
Wi-fi | |
| London |
Internet | |
| Camden Town |
Internet | |
| London |
Internet | |
| Ilford |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near North Finchley, England
Latest outage, problems and issue reports in North Finchley and nearby locations:
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🏴 Stephen Howie 🍀
(@SoulfulScotsman) reported
from
Richmond, England
@bt_uk @amysverse_ Dear BT. I've had the same issues this week and @virginmedia asked me to contact YOU about this as BT Sport are the programme providers / rights holders. What are we supposed to do here? We completely stuck in the middle and paying for the privilege.
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Alison Mackenzie
(@Alison1mackITV) reported
from
Richmond, England
@virginmedia I am told there is an issue - bit no time given for it being fixed ?
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Joel Reich
(@joel_reich) reported
from
Walthamstow, England
@virginmedia - what is going on with your service in E17? The app says no reported issues but every day it’s the same - our whole street complains of repeated dropouts 🙈 are you aware? Can I register a complaint please? #broadband #service #unreliable
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Jean-Paul Marc
(@jpmcic) reported
from
Camden Town, England
@virginmedia 33Mbps DL and 19.59 Mbps UL... but however three attempts at running the Speedtest. On the first two attempts the UL test failed reporting connectivity issues.
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Jamie Bolding-Howe🏳️🌈🇬🇧
(@Jamie_Howe75) reported
from
Stratford, England
@virginmedia What I want is all the orders cancelled and your engineer out here this week and put right what he did wrong because otherwise you will have serious issues with our property managers of our complex
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Jamie Bolding-Howe🏳️🌈🇬🇧
(@Jamie_Howe75) reported
from
Stratford, England
@virginmedia It was yesterday and I was hung up on 3 time yesterday by your staff, I reported problem on Tuesday and no one is bothering to call back when they say they will, twice now. I've requested 5 times that the order Is cancelled and get blocked everytime by your staff. I'm Furious
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Will Martin
(@willmartinesq) reported
from
Wandsworth, England
@virginmedia cancelling installation the working day beforehand, and then only telling you that it is rescheduled for 3 WEEKS TIME WHEN I CALL YOU, is terrible and stressful but completely on brand 👏🏼
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Peter Holbrook (he)
(@peteholbrook) reported
from
London, England
@virginmedia Just dialled1471 The originating number was 01424 850444 does that help?
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Jean-Paul Marc
(@jpmcic) reported
from
Camden Town, England
@virginmedia It is my wired connection that is at fault. Have literally plugged my laptop in directly to the Virgin Hub box and run various tests and network diagnostics for which I have confirmed the slow speeds.
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Jamie Bolding-Howe🏳️🌈🇬🇧
(@Jamie_Howe75) reported
from
Stratford, England
@virginmedia I'm on the phone trying to cancel the order at this very moment, no doubt I will get blocked in doing so yet again or my call cut off again.
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Ken Spearpoint💙⚡️❤️😷
(@K_G_Spearpoint) reported
from
Watford, England
No access to my @virginmedia e-Mail all day. Still no resolution after 30 minutes on the phone. Absolutely useless & very angry😡
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Alan Penn
(@alanpenn) reported
from
Tottenham, England
@michaelkenward @virginmedia No I am Using my mobile data on the phone to post as @virginmedia so astonishingly slow :-(
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Jean-Paul Marc
(@jpmcic) reported
from
Camden Town, England
@virginmedia No service issues showing via your website but many being reported. Is 3rd party tracking sites. Have fun the test more than 6 times today so unable to report fault.
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@virginmedia £90 a month for an absolute rubbish service called the other day and the favorite saying was reboot was supposed to be put through through to the technical department on to hold on for 25 mins I gave up had to send this not using WiFi
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Andy Shemilt
(@andyshem) reported
from
Eltham, England
@virginmedia please stop phoning my house daily in middle of working day to tell me you’re upgrading my WiFi signal. Every time you upgrade my signal, it breaks it. I’m already on a self purchased WiFi booster and it’s currently adequate. Please leave me and my signal alone!
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Peter Holbrook (he)
(@peteholbrook) reported
from
London, England
@virginmedia In relation to a potential weakness in security. I’ve got a retro phone with no caller ID. I have a name, they provided a customer licence number for me to check and to authenticate them as genuine . I have a name and they said they were phoning from Hampshire.
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Jamie Bolding-Howe🏳️🌈🇬🇧
(@Jamie_Howe75) reported
from
Stratford, England
@virginmedia I asked for it to be raised as a complaint but doubt it did get raised by the experience so far. I'm sick of talking about it, how about virgin actually gets of their *** and actually sort this out for once, and before you ask me to call virgin, forget it I've done enough already
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Alison Mackenzie
(@Alison1mackITV) reported
from
Richmond, England
@virginmedia I have reported an issue and they said they were investigating- still no broadband - when will it return please ?
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Peter Holbrook (he)
(@peteholbrook) reported
from
London, England
@virginmedia had a phone call from Virgin Technical Support. How can i be sure this is genuine ?
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Jean-Paul Marc
(@jpmcic) reported
from
Camden Town, England
@virginmedia Yes. Am having more connectivity issues now and the lights are flashing and unable to establish a connection.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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brenda seddon
(@brendaseddon) reported
@virginmedia just cancelled my package after 17 years as a loyal customer now all of a sudden my home phone line has stopped working !!!! Was going to re sign as a new customer don’t think I’ll bother now
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Danielle copeland
(@Danicopes89) reported
@virginmedia just on hold for 1 HOUR and than got disconnected.... HELP ME PLEASE!!!!!!!!!!!!!!!!!!!! 🆘
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Nick Holding 💙
(@wolvesboy) reported
@virginmedia Just so I understand correctly, you want me to ask a community group for help to solve your service problem?
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Louise_Murphy
(@LouiseMurphyLM) reported
@virginmedia so what’s the average waiting time for customer service? Currently waiting for response on WhatsApp for over 30 mins
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Kelly 🌈
(@kellons70) reported
@virginmedia There’s nothing wrong with the connection it’s so slow and keeps dropping out! My son is having Zoom lessons during the week and my husband is also working from home - how can we do that with such rubbish WiFi?????????
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JAMESMARTINCONWAY
(@JAMESCONWAY1982) reported
@jukeyz The lack of resolving this issue form @virginmedia is very poor ! @SkyHelpTeam hopefully can support you!
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Stylescorey
(@CChutooree) reported
@virginmedia having terrible internet issues from about 6pm onwards, can’t use my laptop or any other devices due to this? Also been waiting in the Que on your telecoms for 2 hours. Can you help at all?
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James Middleton
(@JamesMiddleton1) reported
Would you look at that. @virginmedia down again for people, myself included. Nothing surprises you with this company anymore.
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Walid Arsenal ⚽️
(@1Walid1) reported
@virginmedia hi. WiFi not working. Devices connected with Ethernet to the hub is working fine. Green WiFi light is on. Tried a restart but no luck.
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Pete Vella
(@pete_vella) reported
@virginmedia They’re blaming it on ducting. There is no issue. My neighbours service is on and I ordered mine before them. Despite hours and hours being on hold and messed around and chasing and rearranging my work schedule for appointments, VM still mess it up. The whole system is useless