Virgin Media Outage Report in North Finchley, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in North Finchley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in North Finchley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near North Finchley, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Southwark, Harrow, Ilford, Ealing, Hayes, Tower Hamlets, City of Westminster, Newham, Leyton, Bermondsey, Harlow, Islington, Hackney and Woolwich.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Southwark |
Internet | |
| Harrow |
Wi-fi | |
| Ilford |
Wi-fi | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near North Finchley, England
Latest outage, problems and issue reports in North Finchley and nearby locations:
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Gemma Jarrett
(@gemmajarrett) reported
from
London, England
@virginmedia I'm trying to get hold of someone to talk about my account and service but can't get through to anyone - how can I talk to someone?
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添柏司 TDP
(@tianbosi) reported
from
Hackney, England
@virginmedia ok so my contract is ending and you are increasing it by 50pct to £60... With nothing extra. And still no compensation for 3 days internet outage. BT and Sky are offering £45. So what's the story????
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Keith
(@CridlandKeith) reported
from
London, England
@virginmedia Still not been able to get through to the support team 😢
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Stephen Moran
(@stephen_j_moran) reported
from
Harrow Weald, England
@virginmedia We're expecting an engineer visit between 4 and 7pm today. It's 5pm now and no sign yet. Getting dark outside. If it's not fixed this time, we will have to think about switching to another service supplier, which we really don't want to do.
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@virginmedia Got through on text: they offered to cancel the increase & restore the £44 price, but refused to match the £40 as it’s “only for new customers”! They referred me to Retentions, but they have now withdrawn even that offer & insist I must pay the full £47.50! Just unbelievable!
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Spinnofflondon
(@Spinnofflondon) reported
from
Camden Town, England
@virginmedia It’s very usual for Virgin in Hampstead but would be nice if you were in a bigger hurry to fix it , especially when we are all working from home
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Terry Ransome
(@Transome77) reported
from
Ilford, England
@virginmedia now cannot watch on any of my devices! Keeps telling me I’ve reached the maximum devices! All the same devices I’ve always used! Can’t get through on phone or on line help?! Really annoying!
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Rita capaldo
(@rita_capaldo) reported
from
Camden Town, England
@virginmedia I have been told that the issue will be fixed this morning at 9 but that’s not the case can you please check?
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Julie Pender
(@Cdnchick74) reported
from
Richmond, England
@virginmedia week 2, day 2 - still no resolution to broadband and no help from customer service. What can I do?
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John Smith
(@Temple64Sybil) reported
from
Harrow Weald, England
Feel like killing someone, Virgin Media gone down again while watching football so missed second half, total ******* bollocks. Fuming.
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Emma Hoyle
(@OohLookItsEmma) reported
from
London, England
@virginmedia a conundrum. If I call your service centre to cancel my service I get routed to the website that doesn’t allow me to cancel or I get routed through to a team that don’t answer. Do I just cancel my direct debit? Then at least you’ll know I’m not longer your customer.
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Jessica Tovey
(@jessie_tovey) reported
from
Islington, England
@virginmedia The issue you ‘fixed’ hasn’t resolved anything. I’m now being told earliest at-home tech appointment is 4th Feb. I am a freelancer who relies on internet to make an income wfh. If it doesn’t work, neither do I - and I lose jobs. PLEASE HELP.
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Steve ✊🏻
(@Strattsy51) reported
from
Poplar, England
@virginmedia Yes I do. I need to arrange cancellation of my broadband and tv service, in line with the email I received.
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🐺𝔻𝕖𝕒𝕟 𝕄𝕔𝔽𝕒𝕣𝕝𝕒𝕟𝕖🐺
(@NoddyMaccy) reported
from
City of London, England
@virginmedia WiFi on the Underground is the WORST! Especially for Virgin customers! Roll on when Vodafone takes over!! 😒
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Rita capaldo
(@rita_capaldo) reported
from
Camden Town, England
@virginmedia I have already raised a complain but it doesn’t help that my daughter is at home not able to study.
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Julie Pender
(@Cdnchick74) reported
from
Richmond, England
@virginmedia my broadband box is fried and your customer service line isn't taking any calls. Advice please?! How do I order a new one?
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@virginmedia Finally got through to Retentions by phone & unlike their text service they were helpful & resolved it with an improved offer - something the text people insisted was impossible & that nobody else would be able to do more. Awful to think others will be ripped off by this attitude
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Elise Tapper
(@elisetx) reported
from
Barnet, England
@virginmedia your service is AWFUL!! Been cut off twice and my problems are still not solved 😡
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Rita capaldo
(@rita_capaldo) reported
from
Camden Town, England
@virginmedia can you send me a letter I need to know what the problem is and when it will be fixed.
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Shumailla
(@szdar) reported
from
Harrow Weald, England
@virginmedia sick to death of this absolutely rubbish WiFi. Rebooted several times, phoned your team, even installed a new router. Nothing seems to improve it and you supposedly pride yourself on being the best. Please fix this issue.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mandeep
(@MandeepVAL) reported
@virginmedia Not a local area issue.
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Mikey John IV
(@MJC_EFC) reported
@NikkiJude @virginmedia They are so bad aren’t they
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Jack Stinson
(@stinny_7) reported
@virginmedia It’s ok, I’ve been on the phone twice to customer service and had to book an engineer to come set it up for me on Monday as my broadband won’t activate! Already being fobbed off and not even 36 hours into my contract
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Tommy Sitter
(@tsittering) reported
@virginmedia intermittent internet access with lots of downtime for more then 1 week (while working from home) is NOT acceptable. I was told it was fixed by email on the 16th. Now down again! I would like a pro-rata refund as I'm topping up my phone data just to work around.
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Dms2701
(@DamienMorganSm3) reported
@virginmedia Do you not even clock the amount of people posting comments like mine? Yet you still do nothing about it. @Ofcom I’m paying for a service and barely receiving it. So are 1000s of others, the only evidence you need the VM Twitter account.
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Sinead Burke
(@sunkiss976) reported
@virginmedia why has this been ongoing since Feb 2021...having issues with O2 are we?????
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Chris 'TOPHER' Breedon
(@ChrisBreedon2) reported
@virginmedia Ive tried rebooting , resetting network settings , turning data on and off , turning aeroplane mode on and off and nothing helps
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Tony Holloway
(@TonyH343) reported
@virginmedia Well it should I was promised I would receive a £10 discount until the new equipment was available, every time I phone I’m told a credit will be applied to my account but it never it is. I’m paying to have two boxes on oomph ultimate but only have one. So I’ve been lied to?
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sofie✨
(@sofieceliza) reported
@virginmedia hi, I’m trying to order a new phone and when I get to the card details, it says “looks like the card details you’ve entered don’t match your billing address.” - my card does match my billing address, and I’m not sure where to go from here. Can you help?
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Wayne
(@WDC1969) reported
@virginmedia It's not a server issue this is a Virgin Media issue because it's happened in our last home too in completely different area with different equipment, VM are cutting the connection every hour for 1 minute for whatever reason and I'm not the only one with issue