Virgin Media

Virgin Media Outage Report in Nazeing, Essex, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Nazeing, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Nazeing and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Nazeing, Essex, England 11/07/2025 17:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (41%)

    Internet (41%)

  2. TV (35%)

    TV (35%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Nazeing, Essex, England

The most recent Virgin Media outage reports came from the following cities: London, Muswell Hill, Barnet, Brentwood, Romford, Waltham Cross, Waltham Forest, Chigwell, Enfield Town, Chingford, Harlow, Welwyn Garden City, Stevenage, Cheshunt and Harringay.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon TV
United KingdomLondon Internet

Community Discussion

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Virgin Media Issues Reports Near Nazeing, England

Latest outage, problems and issue reports in Nazeing and nearby locations:

  • robandvic rob price (@robandvic) reported from Bishop's Stortford, England

    @Virgin internet is absolutely shocking and their customer support is even worse #VirginMedia #Disgraceful #customerservice

  • jamesenjoyrelax EnjoyRelax Studio (@jamesenjoyrelax) reported from Walthamstow, England

    @virginmedia Router is downstairs but before I’ve restarted it the lights are blinking as if it’s been restarted already. No wired connections in the house and no cable to check tbh - any ideas on the issue?

  • ChaTheGrace Charlene, RN 🌻 (@ChaTheGrace) reported from Tottenham, England

    @talk2GLOBE really? even if I am here in London and my service provider is VirginMedia? Lasing ka o bangag?

  • Mostons Paul Moston (@Mostons) reported from Enfield Lock, England

    @virginmedia So customer services are baffled by daily outages since July - you should advertise a “not a fault free service” expect months of business disruption , and forget working from home. Just fix the problem.

  • KarimHarbott Karim Harbott (@KarimHarbott) reported from Enfield Lock, England

    @virginmedia I can speculate… your engineers not fixing the issue, probably because they’re spread too thinly, probably because of cost-cutting initiatives to please shareholders. Just speculating.

  • jim_dawes James Dawes (@jim_dawes) reported from London, England

    @virginmedia WiFi is down in the London SE7 area yet again - that's the 3rd time this month. What's the 'engineering fault' this time, eh? Is it incompetance, apathy or a combination of the two? When will my service be resumed???

  • FatherFantaskis Dave Taskis (@FatherFantaskis) reported from Romford, England

    Hey @virginmedia when will you be upgrading the #VirginMediaConnect App to be compatible with your #Hub4 routers ? They’ve been out at least a year now and I can no longer manage my network through the app.

  • shaspi Sharon Spiteri (@shaspi) reported from Tottenham, England

    @virginmedia There’s a problem in the area apparently which is due to be fixed by 3pm. Thanks for checking.

  • clarkyinjury Alan Clarke (@clarkyinjury) reported from Broxbourne District, England

    @virginmedia do we know when TV services will be restored in the EN10 area? Your automated message just says ASAP but it’s been down since last Thursday? 😔

  • richardpettet Richard Pettet (@richardpettet) reported from London, England

    @virginmedia And the reset password page doesn't work either. Same issue. I've seen others reporting this.

  • hiaw61 Robert Frame (@hiaw61) reported from Hatfield, England

    @virginmedia I need someone to call me and I have raised yet another complaint on the website this is the 4th complaint with no response C-0609211914

  • KarimHarbott Karim Harbott (@KarimHarbott) reported from Enfield Lock, England

    @virginmedia this outage has lasted since 4 Aug. Seriously?? I’ve been given 5 different dates for resolution. How is any company this bad?? Are you trying to be terrible? I cannot work here.

  • KarimHarbott Karim Harbott (@KarimHarbott) reported from Enfield Lock, England

    @virginmedia No, there’s one issue. Doing things on the cheap.

  • EmmaBurnell_ Emma Burnell (@EmmaBurnell_) reported from Walthamstow, England

    Dear @virginmedia this really isn’t the day for my Internet to go down. Sort it out. NOW.

  • KarimHarbott Karim Harbott (@KarimHarbott) reported from Enfield Lock, England

    @virginmedia this outrage has lasted since 4 Aug. Seriously?? I’ve been given 5 different dates for resolution. How is any company this bad?? Are you trying to be terrible? I cannot work here.

  • RogerHighfield Roger Highfield (@RogerHighfield) reported from London, England

    @virginmedia l have lost the internet - any issues in Greenwich/area 21/SE10 and, if so, when can l get my life back!?

  • XtopherCalvert Christopher Calvert (he/him) (@XtopherCalvert) reported from Tottenham, England

    @virginmedia How do I speak to anyone? The phone menu just sends me round in circles. The link I’ve been given over text tells me there are no issues. My wifi hasn’t worked properly for 2 days or at all for the past hour. Can someone call me?

  • Mostons Paul Moston (@Mostons) reported from Enfield Lock, England

    @virginmedia Fastest UK broadband. That’s a maybe, but what you fail to say is that you will suffer regular outage and won’t be able to work. But that’s ok because you’ll pay £16 compensation for hours of lost production.

  • fujimotomitsuya Mitsuya Fujimoto (@fujimotomitsuya) reported from Tottenham, England

    @virginmedia She offered to send an engineer. I could not provide any available dates for next few weeks because of my work commitment so I suggested that I would be in touch when I know I have some time available. She said then she would have to close the complaint log.

  • damienk11 Damien Kelly (@damienk11) reported from London, England

    @virginmedia broadband service in Greenwich London is shocking, hasn't been working for 1 week now and when I've rang customer services multiple times, all they try to do is up-sell me on their other more expensive packages. Terror to think we pay for this service!!!!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • johncarroll30 ™️ (@johncarroll30) reported

    @virginmedia could you please improve your infrastructure, 100mb broadband and its still high latency!! WTF

  • BadSocialism John C (@BadSocialism) reported

    @virginmedia I've been trying to use both of these - the number directs me to your site, and the site directs me to the text messaging service,and the text messaging service restarts every time I get near to the end of the automated section

  • DevilChild06660 Paul (@DevilChild06660) reported

    @virginmedia Terrible wifi performance. I've been trying to speak to someone about how to get hub 4 as your site states it has better range and unless we are in the same room as our current modem we have no signal in our home. Wired is fine but wifi is all but non existent

  • mister_surname Mr Surname (@mister_surname) reported

    @virginmedia Still slow in peak times but that obviously won't be fixed in days. Will see if any upgrades are made in the new year.

  • spookstvgaming spookstvgaming (@spookstvgaming) reported

    @virginmedia Restart router to pc direct your self test wen on phone an online still having issues

  • peltzmanrandall Ronne Randall 🌹 (@peltzmanrandall) reported

    @virginmedia Yes. Service is back, but still dropping out intermittently. My husband was on the phone for ages trying to get to a tech person. Is there any way of calling an actual human being rather than a frustrating multilevel recorded message system? It's maddening!

  • martintday martin t day (@martintday) reported

    @virginmedia I can’t get the box to power up that’s the issue, (see my tweet on the 14th Dec) and as it won’t power up without unplugging it for a while there are no messages on the screen!

  • CarlDifford Carl Difford (@CarlDifford) reported

    Does @virginmedia actually have a customer service department? Put in complaint (loss of service, etc) several weeks ago - got undated reply saying I had 28 days to respond or they'd assume it accepted. Responded via 'signed for' letter & got reply saying they'd received it...

  • AlexMcgrady Alexandra McGrady (@AlexMcgrady) reported

    @virginmedia I can’t make any outgoing calls, can someone from customer services contact me ASAP please?

  • maxhugh67122584 hughsie (@maxhugh67122584) reported

    Anyone in Romford got problems with Virgin media broadband ??