Virgin Media Outage Report in Nazeing, Essex, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Nazeing, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Nazeing and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 03: Problems at Virgin Media
Virgin Media is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Nazeing, Essex, England
The most recent Virgin Media outage reports came from the following cities: London, Enfield Town, Romford, Harringay, Welwyn Garden City, Barnet, Hoddesdon, Harlow, Chingford, Loughton, Waltham Forest, Welwyn, Stevenage, Chigwell and Woodford Green.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Phone | ||
| Internet | ||
| Wi-fi | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Nazeing, England
Latest outage, problems and issue reports in Nazeing and nearby locations:
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A҈n҈n҈a҈b҈e҈l҈l҈e҈ H҈i҈l҈l҈
(@gorgeousuk) reported
from
London, England
Virgin media down again. My husband is trying to work from home, I was trying to do some work before I go to work. No television either - rubbish service. #virginmedia
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Ethan Greenwood
(@Ethanisraelite) reported
from
Barnet, England
@virginmedia This is unacceptable. I’ve been told by @virginmedia that the internet will be down in my area until 4 pm! How are people meant to work? #CustomerService #CustomerExperience
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Kineta Kelsall
(@Kineets) reported
from
Tottenham, England
@virginmedia And again this morning. Honestly worst internet provider. Nothing ever works, this is awful.
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Ryan Tring
(@RyanTring) reported
from
Walthamstow, England
@virginmedia Yet again your broadband service has failed in E17. It failed Monday lunchtime and has failed again now. Is the service held together with elastic bands? Might I suggest that the local infrastructure requires investment/upgrading? Pathetic
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Captain Morgan-Evans
(@saschlike) reported
from
London, England
Who needs a man when Virgin Media goes down on me everyday
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Rob Threadgold
(@RobTThreadgold) reported
from
Brentwood, England
@splursty @virginmedia It’s country wide I would hang up if I were you!
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JMiragliotta
(@Jmiragliotta89) reported
from
Waltham Abbey, England
@Blonde_Nutter @Clarkey_44 Virgin media for me. Would have sky q but internet with them here is awful!
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David Walton
(@Notlaw7) reported
from
Hatfield, England
@virginmedia what is going on in Hatfield, Herts? No internet since 1.30pm, website says fix by 11.15pm yesterday! People have to work from home. No info? Very bad show.
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Vivek Srivastava
(@Vveksrivastava) reported
from
Barnet, England
@virginmedia I was promised a call today from the case manager after she would have discussed the issue with the area manager, sadly no update! Disappointed again!!!
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Tony Rodd
(@TonyRoddUK) reported
from
London, England
@virginmedia It's finally working but says there's an intermittant error on the network. No option to get it fixed though. Anything that can be done?
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Lynn Beattie
(@MrsMummypennyUK) reported
from
Knebworth, England
Shoddy customer service from @virginmedia compared to amazing customer service from @EE. Called EE today, immediately crediting my broadband bill after an error. Virgin media complaint still outstanding after two months.
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Kineta Kelsall
(@Kineets) reported
from
Tottenham, England
@virginmedia Yes I’ve checked. To be honest it’s been so inconsistent since we’ve had it, which isn’t ideal. Therefore I more than likely cancel unless something miraclasley changes in the next 24 hours
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CazkikassPhotography
(@KikassP) reported
from
London, England
@virginmedia thanks on behalf of all virgin media customers for not being able to pick up phones to help those who need help but have no wish to "Do it on line" we haven't received any compensation for 3 days of no net even though we have registered it everyday. PART ONE
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Robert Tointon
(@roberttointon) reported
from
Romford, England
@virginmedia I can understand the need for maintenance work to improve your service but why do it during the day when the majority of us are still working from home? At least do it late evening or early morning when no one is using it!
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Lynn Beattie
(@MrsMummypennyUK) reported
from
Knebworth, England
@virginmedia ive just wasted 30 minutes of my time on the phone to your billing customer service. I have an outstanding complaint that no one is helping with dating back to July re end of contract price rises £30 to £54 with no communication prior. Please offer a resolution.
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Ryan Tring
(@RyanTring) reported
from
Walthamstow, England
@virginmedia I’m not interested. I am interested in having Virgin Broadband that doesn’t fail every day. You’ve designed your website so that it’s impossible to report a fault and there’s no-one answering the ‘phone. Pathetic. Is there a fault in E17?
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James 'Jimmy' Briggs
(@MrBriggsie) reported
from
London, England
@BBCWatchdog #treatloyaltylikeroyalty @virginmedia new customers pay 50% less than what I pay for Broadband and I’ve been a customer for 5 years plus!!
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Tangerine Stu of Stevenage
(@StuartLenney1) reported
from
Stevenage District, England
@virginmedia why can’t I send a Direct message I have a problem which needs sorting and I don’t want to publish it on here
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Anne Hogarth
(@hogartha) reported
from
Loughton, England
@virginmedia Pretty poor. We will contact you with the full details. The current speed is 31Mbps!
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✨💎Jules💎✨
(@juliecason) reported
from
Romford, England
@virginmedia both boxes saying error S101. No WiFi. Rubbish service. Thankfully out of contract so will be looking elsewhere. RM3 area.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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katie munro
(@3lionsmuaythai) reported
@virginmedia Been down for bloody ages I pay a fortune every month for this rubbish
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mark
(@MarkWalters92) reported
Why are @virginmedia so ****, tv and internet service down and the link to solve the problem also down ! Useless 😡😡
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Frederick Colclough
(@FrederickColcl1) reported
@virginmedia Can’t believe I left sky only to have the same problem I live in Stoke-on-Trent and mines been down now for 2 hours
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Dakara_Spawn_Blk
(@DakaraSpawnBlk) reported
@virginmedia I wish I never renewed my contract. 6 years and still this crap is going on with false promises lies about reliable service. Rouge company is what it feels like. Never recommending to anyone *** it could cause friendships to end.
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Karen Page
(@karenpage1977) reported
@virginmedia All V6 boxes stopped working in our house, they all started working again except 1 V6 box. Does this mean that box is broken? Restarted it 6 times, still same.
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Chris D
(@TxtDrive) reported
@virginmedia we have a Error Code V53 in our area on the TV - some of my neighbours have it too. Can’t check service status on your website as that is down! Please help.
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Rob Evans
(@1976_rob) reported
@virginmedia TV down broadband working ur website has pages not responding can't log into my VM but as I have broadband and hone phone all OK u down ha e ro come sate according to ur auto compensation fkin shambles of an organisation oh yh and phones busy call bk later, jokers
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Suzanne Robinson
(@suerobinsin) reported
@virginmedia absolute joke of service as usual, no TV service no Web service but yet you have still kept it so we can pay bills and are requesting payments even though I have already paid my bill. Roll on February when I can leave!
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d
(@MyNwo) reported
@andy_ambrose59 @virginmedia @AzureSpark Wow, that's may be down to what they use to connect to it.. VM say I get 500m and my phone shows I get nearer 545
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Clare Riley
(@Clarelwhyte) reported
@JaneSymons1 @virginmedia Apparently you have to be without service for 2 days and even then you only get £8 - that's if you can even report it 😡