Virgin Media

Virgin Media Outage Report in Nazeing, Essex, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Nazeing, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Nazeing and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Nazeing, Essex, England 12/05/2025 23:45

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Nazeing, Essex, England

The most recent Virgin Media outage reports came from the following cities: London, Brentwood, Bishops Stortford, Waltham Forest, Stevenage, Barnet, Harlow, Muswell Hill, Hertford, Romford, Harringay, Woodford Green, Chingford, Enfield Town and Welwyn.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomBrentwood TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Nazeing, England

Latest outage, problems and issue reports in Nazeing and nearby locations:

  • FrankUgboro Frankie (@FrankUgboro) reported from Tottenham, England

    @virginmedia down in my areas for up to 4 +hours now. At the very least you could send an email to inform your customers of this outage.

  • paulnewbz Paul Newby (@paulnewbz) reported from Hoddesdon, England

    @virginmedia my router is showing a message saying update in progress. It’s been like this all day. Service status says the networks being updated but fix by 3pm. Is there a fix? I cannot log in to the router.

  • PIPPAaM Pippa Moss (@PIPPAaM) reported from London, England

    @virginmedia we've had atrocious broadband on SE26 4HN for weeks now, it just keeps dropping out and then coming back. I have just had my bill and I'm not really feeling we should have to pay for the service we've had this month.

  • DEDNaive Debbs Durston (@DEDNaive) reported from Enfield Lock, England

    @virginmedia Congratulations on improving my service..AND making it worse!! Mind you seeing all the complaining tweets, I should not be surprised. #BetterConnected or not!

  • DearleRobert Robert Dearle (@DearleRobert) reported from Harlow, England

    @virginmedia Ok thanks. No I've used it for a long time. I use cafe nero every week for a free coffee. So I know how it all works. The app tells us to call 02 for help. But they just tell me I should not use it if not an 02 customer.

  • MSROPER10 S (@MSROPER10) reported from London, England

    @cameraoncaught @virginmedia Have you forwarded this to Virgin media internal complaints? In my opinion Virgin have one of the worst customer service teams around but it may reach someone who can act upon internally.

  • loobylou470 Lisa 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🐶⚽️🍺 (@loobylou470) reported from Stevenage District, England

    @virginmedia The box is knackered, it's flashing lights, going between the welcome screen a strange black screen with white box and arrow (?) and then off again. I've contacted support and an engineer is coming out on Thursday

  • loobylou470 Lisa 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🐶⚽️🍺 (@loobylou470) reported from Stevenage District, England

    Cheers @virginmedia, I finally get to sit down to watch some TV after being on the go for the past 17 hours to find network errors with my V6 box followed by a huge update. I really enjoy spending what little time I have in the evening rebooting and unplugging cables #frustrated

  • DearleRobert Robert Dearle (@DearleRobert) reported from Harlow, England

    @_CaffeNero_ Want help with 02 priority app as a virgin media customer. App says to call 02..they told me to call virgin? Who can help. Failed me in Nero today.

  • mal_kaur Malkit Kaur (@mal_kaur) reported from Barnet, England

    @virginmedia Yes! Both, bored of terrible embarrassing team calls. My bills have doubled and internet is pretty much nonexistent!

  • loobylou470 Lisa 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🐶⚽️🍺 (@loobylou470) reported from Stevenage District, England

    @virginmedia So you've just admitted you've had an increase in custom, meaning an increase in profits, yet I and other customers have to pay for you to expand your network? Greedy, greedy, greedy. Pay for it yourselves. Just seen the same package thru @bt_uk for £21 a month less. Bye

  • angelstorm13 Ella A Cutler (@angelstorm13) reported from Hatfield, England

    Urgh! And once again #virginmedia is down. No Internet, WiFi, broadband etc. They raise their bills to above inflation and still the same crappy service. @virginmedia

  • DearleRobert Robert Dearle (@DearleRobert) reported from Harlow, England

    @virginmedia It was def.used within time scale. She just said it's not working after we tried to scan twice amd she tried typing in then numbers so both ways..she didn't know why and told me to contact 02 but that's why she gave me the receipt.

  • MSROPER10 S (@MSROPER10) reported from London, England

    @virginmedia Its magically started to work on ethernet but it's not giving out a WiFi signal? What is going on?

  • dreamboatsings Dreamboat (@dreamboatsings) reported from Tottenham, England

    Our @virginmedia internet goes down ALL THE TIME and it's been off for over a week and I'm nearly out of data so with my dying breath I curse Richard Branson.

  • Veganforever67 Vegan join the PCS Union (@Veganforever67) reported from London, England

    @virginmedia I think I may actually be free from #Virginmedia at last other times I phoned up I got someone who just basically lied to me and extending my contract but this time I phoned up to cancel the contract and actually spoke to a very nice man so hopefully it's all done

  • savvaschristo Sav.............. (@savvaschristo) reported from Hoddesdon, England

    @virginmedia your company has the worst custermer service that I have ever had in my life. Spent nearly 2 hours on the phone today being cut off and transfered and now on whatsup since 4.15pm until now still waiting to be dealt with. VIRGIN YOU ARE COMPLETE JOKE OF A COMPANY.

  • PIPPAaM Pippa Moss (@PIPPAaM) reported from London, England

    @virginmedia They keep saying an engineer is coming to fix it. It's down again this evening. 😠SE26 4HN

  • Veganforever67 Vegan join the PCS Union (@Veganforever67) reported from London, England

    @virginmedia #virginmedia spoke to a very nice lady today from Virgin media who wanted to know why I was leaving Virgin after 10 minutes of me complaining on how bad Virgin has been extending my contract and all sorts of things she did apologise but I said it wasn't her fault

  • dreamboatsings Dreamboat (@dreamboatsings) reported from Tottenham, England

    @virginmedia It happens every month at the moment. My housemate spoke to someone on Wednesday (as it is his account) and they said it would be active by Thursday and it's still down.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • BlueScareBot Duncan #StayTheFuckHome (@BlueScareBot) reported from Ayrshire, Scotland

    @robmurray11 @virginmedia Just checked and mine is down to 23. Yet last week, which was also the lockdown, it was still 350-400 🤔

  • Marilyn_huartt Marilyn malibu (@Marilyn_huartt) reported from South Shields, England

    @virginmedia Can’t answer calls ems bouncing back. Wouldn’t it make more sense to just take everyone’s sports package off. Paying £125 per month at this my point my other half is ready to cancel everything when we can.

  • Caitlin_Curri3 Caitlin Currie (@Caitlin_Curri3) reported from Airdrie, Scotland

    @virginmedia if I do not get a reply ASAP I will be going to FOS. This is a joke trying to get someone who will actually take note of my complaint never mind someone to resolve it!!!!

  • Deisel34 Darren lee (@Deisel34) reported from Havant, England

    Hi @virginmedia , I have used the text service , calling and online to sort out an issue . You should of disconnected the services from my old house one month ago but I’m still getting billed . Spoke last month and you said it was your error but nothing was done.

  • GaPeachUK Deanna VA (@GaPeachUK) reported from Cosby, England

    @virginmedia we got a new package processed by your retentions tm on 26th March and told internet speed and new channel package would increase in 5 days. We havent got anything yet and worse, worried we will still be cancelled! Our livelihoods depending on home work now- pls help

  • malandbren75 Malcolm Hodgson (@malandbren75) reported from South Shields, England

    @virginmedia emails are not working the solution by Virgin is to log into My virgin media can you tell me how to do this when it is not recognising my log in and your call centres are all closed

  • NotTrending James Manuel (@NotTrending) reported from Mellor, England

    @virginmedia appreciate you’re really busy but I can’t get through on the phone or web chat. My contract is up on the 18th and going up £15 a month. Save me the hassle and you the increased call load and just move me to the new customer deal please, thanks

  • timmears tim mears (@timmears) reported from Macclesfield, England

    @SophieMassey11 @virginmedia Mine down aswell Soph! On the bright side you only have to deal with jill!! The kids are going mental!!! Haha

  • MarkLittlewood Follow @BoSConference it is better than me. (@MarkLittlewood) reported from Cambridgeshire, England

    So good to know @virginmedia is down again.

  • Pol77 Polly Danby (@Pol77) reported from Broadstairs and St. Peters, England

    @virginmedia urgent help please. An extremely vulnerable lady’s landline is down. She has no log in details as these were set up by her late husband. Cannot get through to you by phone or by web chat. Please dm me with advice urgently, thanks