Virgin Media Outage Report in Nazeing, Essex, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Nazeing, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Nazeing and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Nazeing, Essex, England
The most recent Virgin Media outage reports came from the following cities: London, Romford, Golders Green, Enfield Town, Finchley, Harringay, Tottenham, Harlow, Wood Green, Colindale, Barnet, Walthamstow, Stevenage, Chigwell and Ware.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Nazeing, England
Latest outage, problems and issue reports in Nazeing and nearby locations:
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Jorge Martínez López
(@jorgeml) reported
from
London, England
@JamesJWalsh @virginmedia The router has a couple of pages that are useful, one has the logs (check the error timestamp matches when your connection went down). There is also a more technical page that shows the uplink / downlink channels, have a look and check there is some voltage on them.
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Ollie Bedborough
(@Ollie_Bed88) reported
from
Enfield Lock, England
@virginmedia trying to get the PAC code via texting you as instructed but keep getting a reply saying you can’t do it right now!!! I need it ASAP, please help 🙏🏻
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Kineta Kelsall
(@Kineets) reported
from
Tottenham, England
@virginmedia having issues in N44ND, have all morning, please help!
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Jorge Martínez López
(@jorgeml) reported
from
London, England
@JamesJWalsh @virginmedia That's to discard physical problems with your cable.
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Dr Nick
(@czar_nik) reported
from
London, England
@virginmedia hello, our Internet has been down for over 4 hours now in Barking. Is there any update on this or when we can expect to have functional Internet back? Its not the first time this has happened and we're reaching the end of our tether!
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Jorge Martínez López
(@jorgeml) reported
from
London, England
@JamesJWalsh @virginmedia Don't mention the word WiFi, your problem is the WAN connection. Plug you laptop via the LAN cable when testing / calling them.
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Lynn Beattie
(@MrsMummypennyUK) reported
from
Knebworth, England
@CitrusDavid @virginmedia I know right??!!! Bad bad customer service. I left them, trying to make a complaint isnt easy either.
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Sally Goodland
(@sallygoodland) reported
from
Epping, England
@virginmedia is anyone ever going to return our emails or calls. Waiting for 2 wks to be connected. Waited in 1-6 today.. confirmed appt today and then no one turns up! Seriously that’s just rude if nothing else 😡
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Waqas Abbasi
(@waabbaC) reported
from
London, England
@virginmedia can someone please contact me, I have had no BB service since Friday. I’m extremely disappointed with ur customer service. I have been trying to get hold off someone from ur customer service since last two weeks with no luck. Your chat bots are useless. #virginmedia
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James-J Walsh
(@JamesJWalsh) reported
from
London, England
Hey @virginmedia are there problems in #Lewisham? My WiFi keeps dropping out regularly. Tried ringing CS. Closed.
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Dr Nick
(@czar_nik) reported
from
London, England
.@virginmedia it's now 9 hours plus and still no response. Rubbish service as usual from Virgin
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lisa sibley
(@citigirly) reported
from
London, England
@virginmedia Hi my internet is down again tried rebooting but still down and says no issues when done online check? Can you help as wfh so need back ASAP for Monday
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Jorge Martínez López
(@jorgeml) reported
from
London, England
@JamesJWalsh @virginmedia The people on first line support are there to filter out the most obvious problems (wrong password, equipment not plugged or faulty, etc). Your goal noe is to prove that it's not your fault (device configuration, weak WiFi, etc).
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Sam Pannick
(@Sam_Pannick) reported
from
Barnet, England
@virginmedia any issues in the N3 area? Lost all internet all afternoon
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enjoyahonestlife
(@jubedbashir) reported
from
Tottenham, England
@virginmedia hi, can I have a official complaint, with regards to another customers account details coming to me when I don’t have VM Account
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Jorge Martínez López
(@jorgeml) reported
from
London, England
@JamesJWalsh @virginmedia I used to be a customer before moving to Lewisham and left them because I was getting about 10% of the contracted speed and they were taking months to resolve it. They ended up admitting it was oversubscription.
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Debs smith
(@DebsySmith) reported
from
London, England
@virginmedia still have bad single on my mobile? New contract, beginning to wonder why!!! Can you help me pls
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Debs smith
(@DebsySmith) reported
from
London, England
@virginmedia need to find out who to contact about bad single on my mobile????
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Sarah Elizabeth Cox
(@spookyjulie) reported
from
London, England
@CateSevilla @virginmedia They then tried to fine me for not sending their 'hub' back and refused to refund the house move cost I'd paid a few months earlier. So so incompetent! SO stressful when all of us work from home too. I moved to TalkTalk & is cheaper and no problems so far, at least :)
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cllr Sandra Barr ( Labour& cooperative )
(@Sandie_B) reported
from
Stevenage District, England
Why do virgin media think we are all stupid & can’t follow simple instructions and want to sit in a ridiculously long queue on the phone? Im not stupid I know my 3 upstairs TiVo boxes aren’t working ! I know the code says we have no signal ! Answer the bloody phone!@virginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Covidiot from UHF
(@fluteuphisnose) reported
@virginmedia got your quick start kit today, tried to connect using your guide to the letter and all I get is a flashing green line. Tried to call for help and after an hour on hold just got disconnected. To say I'm not a happy new customer is an understatement.
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Chrissy Kinsella
(@ChrissyKinsella) reported
@BelindaBeeEvans @virginmedia Yeah my TV connection is utter **** and I can’t get any response out of them other than ‘run a test’. 😡
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Sian Mccarthy
(@SianMccarthy5) reported
@virginmedia Ive rang and you arent prepared to do ANYTHING to help me. I have raised a complaint but im guessing i wont hear back. Im going to take this further because im paying for a service youre not providing
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Ryyyyyyyy
(@Ryphilday121) reported
@virginmedia I'm glad your all jumping to help! One at a time please..what a shambles
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Eb
(@Ebb1) reported
@Louise_Robbo @virginmedia Llive chat is useless, customer service is not customer service, very poor service. Have to move providers. Anybody else having problems with virgin media?
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Heather
(@Hevs86) reported
@virginmedia I would like another way to contact your customer service. The phone number is useless, texting is useless! I wish to remove two services from my contract and have been trying unsuccessfully for too long now. Covid or not your CS is ***************!
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Mad Commuter
(@wrigley003) reported
@virginmedia And please don’t say call. I have a hearing issue. I want a common sense - we will cancel your package.
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Eb
(@Ebb1) reported
@leziadavies @virginmedia VirginMedia. I cannot get through to cancel. Can you provide an address to write to to give notice of cancel please.
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Sarah Faherty
(@SarahFaherty7) reported
@Baddiel @IKEAUK Try @virginmedia raise prices during lockdown wait 25 minutes on hold to cancel then get through to someone who ‘can’t deal with that’ #itsascamtostopyouleaving
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Claire Billows
(@Bird1432) reported
@virginmedia I want my account closing and the money refunded that I have had to pay to a collection agency due to your staff incompetence. And in the middle of texting your staff think it is acceptable to go for a break. Appalling customer service.