BT (British Telecom) Outage Report in Wanstead, Greater London, England

Problems in the last 24 hours in Wanstead, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Wanstead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

• Internet (63%)
• Wi-fi (15%)
• E-mail (7%)
• Total Blackout (7%)
• Phone (7%)
• TV (1%)

Live Outage Map Near Wanstead, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Hammersmith, Camden Town, City of London, Southwark, Romford, Enfield Town, Westminster Abbey, City of Westminster, Paddington, Mitcham, Islington, Barnet, Hampstead, and Newham.

City	Problem Type	Report Time
London	Wi-fi	9 hours ago
London	Internet	11 hours ago
Hammersmith	Wi-fi	13 hours ago
Camden Town	E-mail	17 hours ago
City of London	Phone	18 hours ago
Hammersmith	Internet	18 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Wanstead, England

Latest outage, problems and issue reports in Wanstead and nearby locations:

• 
  Niamh Wimperis (@WimperisDesigns) reported 2 minutes ago from Hammersmith, England

  @bt_uk hi BT we haven’t had reliable internet for days. It’s been cutting in and out a few times a day for weeks and now it’s just gone. The hub cycles between orange and purple lights. Despite complaining, nothing is being done till the 12th. I need reliable WiFi to work. Help??

• 
  Sally-anne Cole (@mrsscole) reported 6 minutes ago from Bexleyheath, England

  @bt_uk hi, had quite a few issues since thinking I got a good deal(via @EE ), today was the date I had for the installation, not a great experience, who can I talk to about this without being on hold?

• 
  Rahel Bailie (@rahelab) reported 7 minutes ago from Camberwell, England

  @Tonysmini @bt_uk A database should be updated in minutes, not weeks. 4 weeks is ridiculously slow. Guess I just need to be patient. 😡

• 
  Omid 👨🏻‍💻 (@OL_Vision) reported 8 minutes ago from Sutton at Hone, England

  @btsportfootball @btsport Fix your Ultimate channels it's 4mins gone in the match and I'm still watching ads? It's been 8mins of ads.

• 
  Niamh Wimperis (@WimperisDesigns) reported 9 minutes ago from Hammersmith, England

  @bt_uk Hi Rita, we’ve already done that, on the 7th. They detected a fault, and said the estimate fix date is the 12th. That’s an unacceptable timeline, and too long to go without any WiFi.

• 
  Dr Linda Duffy, PhD (@sportspsycoach) reported 12 minutes ago from Epping, England

  @btsport Good statement - but do you intend to broadcast their matches.... My subscription to your service depends on it 👍🏻

• 
  KX (@kiekyobadeo) reported 15 minutes ago from London, England

  IF YOU’RE LOOKING FOR BROADBAND , DO NOT GO WITH @bt_uk !! THE WORST COMPANY EVER!!! Been waiting at my flat since 8am, only to call up and find out the appointment was not booked correctly !!! Everyone that works at @bt_uk clearly have an IQ of a toddler.

• 
  Ian Kenealy (@ianjk23) reported 17 minutes ago from Broxbourne District, England

  @SkySports & @btsport at every available opportunity spread fear for those clubs who might miss out in CL, and how without it best players leave & the clubs is in financial trouble, now they are kicking off because clubs want to avoid the very thing they perpetuate

• 
  Jessica Andrews (@Jess_L_Andrews) reported 17 minutes ago from Merton, England

  @bt_uk over 3 months of being a new customer and still no proper internet, was suppose to get a call back at 7pm today to try and sort once and for all but nothing, am now once again ringing you back, not good when we are all still suppose to be working from home!

• 
  Milly Kenny-Ryder (@millykr) reported 17 minutes ago from Merton, England

  @bt_uk my elderly grandmother is struggling to contact you. No one replies to emails, picks up the phone or responds to her. She’s been told her contract is going up in price for no reason. It’s causing a lot of stress and I’m trying to help in any way I can... please assist.

• 
  nicola1972 (@Nicola1117) reported 21 minutes ago from Romford, England

  @bt_uk absolutely shocking customer service, major issues since we joined various promises of engineers,no show all the time and being fobbed off on the phone about problems being fixed yet nothing has changed

• 
  KX (@kiekyobadeo) reported 24 minutes ago from London, England

  For a company that prides themselves as Europe’s largest telecoms service provider, @bt_uk have the most lousy customer service team in history! If I go into detail on what I’ve been through!! All because of one master socket install. Which mind you still hasn’t been resolved.

• 
  Marion Pettet 💙 (@MarionPettet) reported 25 minutes ago from Kelvedon Hatch, England

  Thank you @bt_uk for helping me. It seems that I wasn't correct as they resolved the issue within their time frame & I wasn't entitled. (The wording could be clearer though.) They also compensated me for a missed visit. I apologize.

• 
  Kass (@Kass1411) reported 26 minutes ago from Paddington, England

  @btsport what's happened to the commentary volume all I can hear is the make believe fan chants. Is this a technical issue

• 
  Jeremy Trevathan (@JezzaTrev) reported 31 minutes ago from Hammersmith, England

  Why is my broadband not working in West London @bt_uk?

• 
  Marion Pettet 💙 (@MarionPettet) reported 38 minutes ago from Kelvedon Hatch, England

  When you're supposed to get compensation for a missed appointment or service why do we have to "claim" it & why is the "claim" window time limited? Perhaps @bt_uk can explain, especially as they boast about it.

• 
  John Mitchell (@prof_j_mitchell) reported 40 minutes ago from Bromley, England

  day two of broadband down from @bt_uk Promised call back from @bt_uk FTTC team failed to materialise. FTTP team have lost notes from hour on the phone yesterday and want to send an engineer out again! You couldn’t make this up!

• 
  Kelly 💙 (@kelly20201983) reported 41 minutes ago from South Ockendon, England

  @bt_uk when will service be resumed in South ockendon?

• 
  John Mitchell (@prof_j_mitchell) reported 41 minutes ago from Bromley, England

  Third hour on the phone to @bt_uk still no idea why the installer just failed to turn up, and next appointment not for two weeks. Shockingly bad service.

• 
  simon phipps (@simonphipps) reported 58 minutes ago from Camden Town, England

  Another week of appalling service from @bt_uk came out tues to fix slow connection but instead broke connection 4 days later no fix no explanation!! #noservice #nocare

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  kevin flynn (@kflypga) reported 9 minutes ago

  @bt_uk wondering if I will ever get a response to my complaint !

• 
  secure-working (@SecureWorking) reported 10 minutes ago

  @bt_uk is your broadband down in ashford Kent?

• 
  charlie brooks (@charliecurtain) reported 10 minutes ago

  @bt_uk hello I need some help asap please!

• 
  Mike Baynham (@CllrMikeBaynham) reported 12 minutes ago

  Very poor service @bt_uk nearly 3 weeks after you put another number on my sim and you haven’t been able to give my phone number back to me. Promises of action and call backs but nothing. Very unhappy.

• 
  Joanne (@joannetravel) reported 14 minutes ago

  Hello @bt_uk I have tried to DM you, but I am getting an auto reply, you clearly don't want to address my issues BUT the promised manager phone call never happened, the promised engineer today never arrived. Complaint to Ofcom on it's way.

• 
  Coops (@CoopsSimon) reported 15 minutes ago

  @Phil_Sandford @ingeniasteve @bt_uk It is bizarre, I have same hub and it's never really failed. Much much more reliable than the Sky service it replaced. Sounds like it could be issues on the Exchange -> House line perhaps?

• 
  Lyndsay Thompson (@lyndsaythom19) reported 16 minutes ago

  @bt_uk after a while of my problem broadband today I finally got it sorted lockdowns haven’t helped but by have been fantastic trying they best to sort it the 2 engineers today was fantastic would like to thank its drive me mad it not working now happy it’s sorted

• 
  Nigel Cheshire (@colonelmustard) reported 19 minutes ago

  @bt_uk Dunno if you're still listening @bt_uk but we're now at 6 engineer visits and still no broadband. It first went down on November 24th. That's 2 months ago. Phone advisers say there's no way to escalate - just pass through to Openreach again. #GroundhogDay Thank god for @ThreeUK

• 
  Ade (@Mungo31) reported 19 minutes ago

  No TV subscription channels for the second day running. No idea what is happening. BT your customer service is awful !!! @BTCare #customerservice

• 
  Nadego (@Nadsoulz) reported 19 minutes ago

  @bt_uk I have never been so disappointed with a service... I have been trying for an hour and a half to get through about a fault Bt this is ridiculous after 30mins my call gets cut off