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BT (British Telecom)

BT (British Telecom) Outage Report in Wanstead, Greater London, England

Why is my BT (British Telecom) service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Wanstead, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Wanstead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

March 30: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 16% Wi-fi (16%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near Wanstead, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Southwark, Enfield Town, Barnet, Hammersmith, City of Westminster, Hampstead, Newham, Muswell Hill, Woodford Green, Fulham, Paddington, Wandsworth, Hackney, and Harringay.

CityProblem TypeReport Time
London Internet 11 hours ago
Southwark Internet 11 hours ago
London Internet 13 hours ago
Enfield Town Internet 20 hours ago
Barnet Internet 1 day ago
London Phone 1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Wanstead, England

Latest outage, problems and issue reports in Wanstead and nearby locations:

  • Farah_Lou
    farah says (@Farah_Lou) reported from Loughton, England

    @bt_uk Two days ago, told that someone would come today from 8-1 but no one turned up and we got a text full of grammatical errors saying that the next update would be on Monday 🙃 it will be 2 and half weeks by then. It’s unacceptable.

  • Farah_Lou
    farah says (@Farah_Lou) reported from Loughton, England

    @bt_uk The mind BOGGLES how your engineers don’t work on weekends? In this day and age you should have 24/7 engineers the same way that plumbers/electricians work. It’s just ridiculous that we pay for a service that can only be fixed on a weekday.

  • teenaantoniou
    Teena Antoniou (@teenaantoniou) reported from Walthamstow, England

    Hi @BTCare, can you please help me activate my btpure card please? Something is not working.

  • kanishofficial
    kanish official (@kanishofficial) reported from Camberwell, England

    @bt_uk Internet down around Bermondsey. What the hell is going on? 🙄😒😡

  • martin466004
    Martin (@martin466004) reported from Bromley, England

    @DaveKirwin @bt_uk This one needed a drop of light oil just to help loosen the dial up, but otherwise is in cracking condition

  • PeterLingua
    Peter Hughes (@PeterLingua) reported from Tottenham, England

    @bt_uk keep being phoned by people who claim they work at BT and are calling me because I have problems with my internet which I don’t and haven’t reported to you. Just checking this definitely isn’t you and not a scam? Was called from 02085584464

  • OhAthairne
    Sam Ó hAtháirne (@OhAthairne) reported from Islington, England

    Listening to Glenn hoddle mispronounce names on @btsport is like scraping your finger nails down a blackboard. #cringe

  • kateMorris102
    Kate Morris (@kateMorris102) reported from London, England

    @bt_uk Dear BT the service is certainly not a download speed of 8.94. This is an ongoing problem. Pls can you let me know what your tests showed?

  • danialtink
    Danielle Altink (@danialtink) reported from Camberwell, England

    @bt_uk is there a broadband outage in london? My router is showing an orange light but need to wfh

  • Flaminhaystack
    Antonia (@Flaminhaystack) reported from London, England

    @jenniseex @bt_uk @virginmedia Yep. I have very poor Internet in my home and pay large prices. Everytime I phone to get it rectified, I'm told there is nothing wrong with the WiFi and my house is the issue. Pathetic. I detest them

  • MilaGriebel
    Mila Griebel (@MilaGriebel) reported from Camden Town, England

    @bt_uk we had shockingly bad internet for over the last few days. It is now more not working than working . Have tried to call . 30 minute waiting time. This is not good service .

  • SamVerissimo
    Sam Luis Verissimo (@SamVerissimo) reported from Lambeth, England

    @bt_uk is there a outage in se5 internet and landline not working?

  • A71KUR
    A.R (@A71KUR) reported from Stratford, England

    @btsport that’s bs, terrible decision.

  • steve2682
    Armstrong (@steve2682) reported from Bexleyheath, England

    @SkyHelpTeam I have been on hold for 33min, is there anyone working in your call centre?? I still have an ongoing internet issue. Your wait times are shocking. Think it’s about time I moved over to @bt_uk

  • Britinfloridaus
    Steve (@Britinfloridaus) reported from Cuffley, England

    @bt_uk I would but the number was withheld. I am not a bt customer either.

  • matt_diangelo
    Matt Di'angelo (@matt_diangelo) reported from Enfield Lock, England

    I check at the start of every game im watching the HD version of @btsport - easily the worst picture quality. Anyone else think this??

  • FranRoss9
    Fran Ross (@FranRoss9) reported from Romford, England

    @bt_uk It is placed exactly where it has always been which always worked fine.We have not built any extra walls in fact nothing has changed apart from the Strength of the Signal.

  • COLFESeconomics
    COLFESeconomics (@COLFESeconomics) reported from London, England

    @BTCare need urgent help. Builders have inadvertently taken out phone cable so have no phone/internet. Please help!

  • adama_not
    Adama Traores not that hench pal (@adama_not) reported from Wandsworth, England

    @bt_uk can you please help me kick off is in 30 mins

  • DLion1986
    DreamLion1986 (@DLion1986) reported from Stratford, England

    @btsport @btsportfootball lol why can’t the commentators be honest and just say even with injuries team selection have been poor and they are a victim of there own ego!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • madhalabi
    Madelaine Halabi (@madhalabi) reported

    @bt_uk just had tests run on our broadband as lost signal. Seemed hub is issue - now hearing others in the area also lost internet at 8.30pm too. Can’t be a coincidence. Can this be checked please?

  • hazelnaomi1
    hazelnc (@hazelnaomi1) reported

    @bt_uk hi I cancelled my TV, but somehow there is no refund like I was promised and I am still being charged for a service I have not used for 3 year. Why are you ripping me off like this?

  • itsbethanysarah
    B e t h a n y S a r a h (@itsbethanysarah) reported

    @bt_uk Yes please! Our connection is awful.

  • RussMichaels
    Russ Michaels Consulting (@RussMichaels) reported

    @btbusinesscare some of the worst customer service I have ever experienced in my life. You constantly refuse to return call or reply to emails or text messages that you have promised to respond to, blatantly tell lies. Every apology is insincere and meaningless.

  • ermiastenaw
    Ermias Tenaw (@ermiastenaw) reported

    @bt_uk Why are you cutting off internet service without someone asking for termination? My internet is stopped without me asking for termination within hours of receiving an email in the middle of a night which I haven't requested at all. Now I'm told to wait for nearly 2 months.

  • ElvisBueller
    Elvis Bueller (@ElvisBueller) reported

    @btsport your commentary was bloody awful. So negative to @mcfc hope that get's it right up ye!!!!!!

  • irvsbird
    E van Deventer (@irvsbird) reported

    @bt_uk It never does though. It's always like that.

  • Amma_Afra
    MaryAkwaboah-Koomson (@Amma_Afra) reported

    @bt_uk we signed up for your internet in November 2020 it’s now almost end of feb and we are STILL waiting for service after you randomly cancelled on us twice! This is poor service. We currently have no internet and your engineer didn’t turn up yesterday as promised yet again!

  • hatterallhill
    matthew barnes (@hatterallhill) reported

    @bt_uk If its a crap connection, no doubt it's a BT connection

  • Delilah64
    Nicola Lester (@Delilah64) reported

    @bt_uk A few hours later and Wi-Fi is dropping all the time on my laptop. I’m in the next room to the router location, so it shouldn’t be a signal issue. I’m really at my wit’s end with this now. It’s so hard to do anything with Wi-fi when it’s dropping in and out all the time. 😩