BT (British Telecom) Outage Report in Wanstead, Greater London, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Wanstead, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Wanstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 25: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 09:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Wanstead, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: London, City of Westminster, Hackney, Harringay, Romford, Hampstead, Southwark, Islington, Loughton, Ilford, Buckhurst Hill, Poplar, City of London, Barnet and Paddington.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| City of Westminster |
Internet | |
| London |
Internet | |
| Hackney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Wanstead, England
Latest outage, problems and issue reports in Wanstead and nearby locations:
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The Star PA
(@TheStarPA) reported
from
Poplar, England
@bt_uk I have been trying to help a client with their complaint for long time. It includes a residential and a business account. It has been impossible to follow up over the phone. It seems that the only department available is sales. Could you please tell me what to do next? Thx
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Vaughn Highfield
(@Starfox118) reported
from
Tottenham, England
Honestly had it with @bt_uk. Moved house, they botched moving internet so we were without it. Tried to upsell to more expensive contract to solve "issue" despite my speed already halving due to move. Got the Hybrid Connect device today and it's crap. Can't find a 4G signal
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Sally-anne Cole
(@mrsscole) reported
from
Bexleyheath, England
@bt_uk hi, had quite a few issues since thinking I got a good deal(via @EE ), today was the date I had for the installation, not a great experience, who can I talk to about this without being on hold?
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Elliott Rawstron
(@Elliottrawstron) reported
from
Wandsworth, England
@bt_uk we’ve just had the second engineer round to try and sort out our internet and it’s still not working. Every time I call no one has a solution. How do I get this fixed!?
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Elliott Rawstron
(@Elliottrawstron) reported
from
Wandsworth, England
@bt_uk I understand. I am explaining that the speed in areas which was good is now not good since using “complete wi-if”. So it has negatively impacted everything. I have spoken to multiple people and logged a complaint. I would like someone to call me to sort or discuss compensation
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Jane Means
(@janemeans) reported
from
Paddington, England
@bt_uk Why have you cut off my elderly parents wifi & phone for no reason when they’ve paid to date? They’re vulnerable & req f/t care & rely on these svcs Dire situation as they live in a rural area w no mobile signal & their carers can’t contact them #BT #HELP @MoneyTelegraph
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DiscoverWatamu
(@DiscoverWatamu) reported
from
Wandsworth, England
@btbusinesscare is there a problem with the internet in SW11? It is either very slow or non existent today
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simon phipps
(@simonphipps) reported
from
Camden Town, England
Another week of appalling service from @bt_uk came out tues to fix slow connection but instead broke connection 4 days later no fix no explanation!! #noservice #nocare
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Elliott Rawstron
(@Elliottrawstron) reported
from
Wandsworth, England
@bt_uk It’s just so poor. You’ve consistently made me upgrade, charged more money and it’s only made things worse.
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Edward Kellow
(@edwardkellow) reported
from
Paddington, England
@bt_uk #btinternet my internet connection is down although phone is ok. Can you help please?
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DiscoverWatamu
(@DiscoverWatamu) reported
from
Wandsworth, England
@bt_uk is there a problem on SW11? We have had slow or no internet most of the day
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Agustin Pesciallo
(@agustin) reported
from
Camberwell, England
@virginmedia Yes, down for two days and when i called yesterday they said it was gonna be fixed today and it is not. I work from home. I have already spent my @EE mobile iNet and I'm buying @bt_uk passes. How can I cancel the service and move to other provider?
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Marion Pettet 💙
(@MarionPettet) reported
from
Kelvedon Hatch, England
When you're supposed to get compensation for a missed appointment or service why do we have to "claim" it & why is the "claim" window time limited? Perhaps @bt_uk can explain, especially as they boast about it.
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Rahel Bailie
(@rahelab) reported
from
Camberwell, England
@bt_uk Nope, they fixed my billing problem, thanks.
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Marion Pettet 💙
(@MarionPettet) reported
from
Kelvedon Hatch, England
Thank you @bt_uk for helping me. It seems that I wasn't correct as they resolved the issue within their time frame & I wasn't entitled. (The wording could be clearer though.) They also compensated me for a missed visit. I apologize.
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Rahel Bailie
(@rahelab) reported
from
Camberwell, England
@bt_uk Both had trouble hooking up the fibre, and then I got a text saying it might be Weeks before sometime else comes out. And now, I'm told that someone will come out, though time travelling back to yesterday.
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Elliott Rawstron
(@Elliottrawstron) reported
from
Wandsworth, England
@bt_uk Why would we want bad internet speed spread across a wider area. The reason we have it is to get internet across a wider area at good speeds
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Michael Wong
(@MJ_Wong) reported
from
Barnet, England
Please can some in authority help we get my business up and running? How do they get way with it!?!?!? Has anyone had a positive experience with @bt_uk.
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V8 Gooner
(@GoldenGoonerlg) reported
from
Ilford, England
@holliexharvey @bt_uk If the Broad Band is down, work must understand that, u have proof, worst way offer to take a days leave. Send them the email u have. I used 2 get stressed on the underground and was told "don't stress over things u can't control" it dont work with Arsenal thou 🥺
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Cllr Paul Kohler🔶SW19
(@PaulKohlerSW19) reported
from
Merton, England
@bt_uk I know no more than what I’ve told you. Cannot help thinking it would be quicker for you to forward my message to the relevant department than type a response asking me to go through further hoops…
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Dave The Rave UK
(@dave_therave_uk) reported
@bt_uk Prob w speed issues and the package I'm still on. Even though openreach have said aft an engineers visit and running many tests at street cabinet 19 in Ormesby #Middlesbrough which cannot support superfast 2 - 80/20 circuit only has 200 fibre ports but with over 600 copper lines
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Zak Hussain
(@zakh1) reported
@bt_uk Regretting getting staying with BT for fibre. 3 missed appointments over two months and still not connected. Promised a call back from management about my complaint. Again nothing. #poorservice #buyerbeware
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Fiona Chow
(@GoadiUK) reported
@bt_uk can you confirm that your new method of customer retention is to simply cut them off after 15 minutes on hold to the cancellation line? Tried twice today. Cancelling after 2 engineer appointments made with no on showing up. No broadband since start of October!
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El Fraude Calvo
(@ElFraudeCalvo) reported
@bt_uk Yes all back up and tunning now, not sure what the issue was. Thanks
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Chris Todd 🇺🇦 #BuildBackBetter #FBPE
(@ecochris_todd) reported
@tony_sutton @Mrdini @bt_uk BT don't have to suggest or push bad locations though
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Steven Breen
(@breensteven1) reported
@MrJDeacon Do not ever think about @bt_uk awful I was paying 25 with @EE who then advised me to go with bt I now pay more than double with what I was paying ee and a worse service!!!
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gabi
(@gabi02269894) reported
@bt_uk I sent you a DM but the problem haven't been fixed
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Nathan
(@Nathan53937963) reported
@BTCare absolutely appalling service from BT with our broadband that has been completely off for 5 days and counting!!! lack of customer care and non service and can’t get a engineer out To our house yet keep taking our hard earned money for NO BROADBAND
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Dg
(@fizdave123) reported
@EE @btsport Sort out your home broadband mines down again tonight for the 3rd time this week SORT IT OUT
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Aaron Hudson
(@aaron_hudson) reported
Been trying to arrange my home move for over a week now with @bt_uk and each time the order gets cancelled with no reason why… 5 calls totalling more than 3 hours, promised callbacks that don’t happen.. really poor service, any chance of someone actually helping?!