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BT (British Telecom)

BT (British Telecom) Outage Report in Wanstead, Greater London, England

Why is my BT (British Telecom) service not working?

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Wanstead, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Wanstead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 16% Wi-fi (16%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near Wanstead, England

The most recent BT (British Telecom) outage reports came from the following cities: Southwark, Westminster Abbey, Hammersmith, London, Enfield Town, City of Westminster, Paddington, Mitcham, Islington, Barnet, Hampstead, Newham, Muswell Hill, Woodford Green, and Fulham.

CityProblem TypeReport Time
Southwark Internet 4 hours ago
Westminster Abbey Total Blackout 5 hours ago
Hammersmith E-mail 1 day ago
London E-mail 1 day ago
London Internet 1 day ago
London Wi-fi 1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Wanstead, England

Latest outage, problems and issue reports in Wanstead and nearby locations:

  • ShoulderDocUK
    Shoulder Doctor (@ShoulderDocUK) reported from Bromley, England

    @bt_uk Only three times. No offer of compensation. No confirmation of resolution

  • AndRaffan
    Andrew Raffan (@AndRaffan) reported from Eltham, England

    @bt_uk My wifi has been down in South East London and your website/app says it's down for maintenance when I try to report it - what's my next steps?

  • wobblyclark
    Ivan Clark (@wobblyclark) reported from Islington, England

    @bt_uk BT offer expensive broadband, a poor service, & appalling customer support. I tried you guys 4 years back, junked after 2 years. I would never sign-up again. Now you force your ads into my Twitter feed, get a decent media buyer to exclude my device from future campaigns, thanks

  • bunjlessball
    Big L 🏳️‍🌈 (@bunjlessball) reported from Bromley, England

    @bt_uk Yes, I’m still awaiting a connection team after another fail appointment with no communication!

  • gxyred
    Jared (@gxyred) reported from Lambeth, England

    @Richy_____ @ClockEndJamesXI @bt_uk What does being straight have to do with a WiFi service though? They’re just a real couple it’s not that deep.

  • Michell32388272
    Shelly (@Michell32388272) reported from Tottenham, England

    @bt_uk so was meant to have my bt package activated on the 17th of September, 12 days later ,still nothing, I estimated I’ve spent a total of at least 8 hours on hold until an advisor answers when I call up for an update. as I’ve never been given an updated from BT’s end

  • bunjlessball
    Big L 🏳️‍🌈 (@bunjlessball) reported from Bromley, England

    @bt_uk I’ve been assured that someone will be over tomorrow morning for installation and will be speaking to someone the day after to resolve the arsing issues.

  • kazeemogunbambi
    Prince Kazeem Ogunbambi (@kazeemogunbambi) reported from Dartford, England

    @bt_uk BT services are the worst in history. How can I change service provider to @Bt_uk since 25th August and yet to be connected to its fiber broadband in October. It’s really a pathetic story . I have been data on my phonetic work from home .

  • jmc_fire
    James Martin Charlton (@jmc_fire) reported from Stratford, England

    .@BTCare I’m having a lot of trouble with my MyBT account- it won’t let me reset password; I’m in despair going around in circles.

  • bunjlessball
    Big L 🏳️‍🌈 (@bunjlessball) reported from Bromley, England

    I am beyond shocked at how @bt_uk have handled my internet installation. I’ve never experienced such incompetency and I’m disgusted

  • Deano2301
    Deano (@Deano2301) reported from London, England

    @btsport Pushing the Merseyside derby time and time again . Unless you support the teams is anyone else bothered ?

  • uk12345
    ken (@uk12345) reported from Romford, England

    @bt_uk I'm not new customer been with you for years I just had a new box about 3 weeks ago cos I was having problems with my old 4K box

  • juliewinch
    Julie Winchy Winch (@juliewinch) reported from Bexleyheath, England

    @bt_uk why has my broadband been so bad for 3 days now !!

  • uk12345
    ken (@uk12345) reported from Romford, England

    @bt_uk So it's not my problem your problem at your problem at your end .

  • JamieLyons97
    Jamie Lyons (@JamieLyons97) reported from Paddington, England

    @bt_uk been on hold for 1.5 hours and no one is answering. Internet has gone down 4 times in two days.. ridiculous

  • uk12345
    ken (@uk12345) reported from Romford, England

    @bt_uk You don't care make changes next year and go to another provider the provider I should have stayed with for when I was with him for 10 old years and I've had no problems at all

  • Jon_Edwards_
    Jon Edwards (@Jon_Edwards_) reported from Bromley, England

    Congratulations to @bt_uk for providing THE worst customer experience ever. Meant to be connected today, complete shambles. Unhelpful customer service, blatant lies, refusal to resolve issue and refusal to let me speak to a manager. Great start!!

  • Spiderwebby2904
    Michael Webb (@Spiderwebby2904) reported from Romford, England

    Feel so bad for @takanakagami30 so unlucky after such a great weekend. The future is looking bright tho. #BTSport #MotoGP

  • chloe_rose812
    Chloe Rose (@chloe_rose812) reported from Kensington, England

    @bt_uk The issue isn’t yet sorted, I was told yesterday it should be sorted by 23:59 tonight

  • gains_guru
    sarvar mojgani (@gains_guru) reported from Bromley, England

    @bt_uk cancelled on us twice without notice after we notified you of our moving date. Terrible service for those they consider loyal customers. Will go to Ofcom as service not provided and impossible to contact someone to speak with.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • LawouNx
    Kamer Doll🇨🇲🦋 (@LawouNx) reported

    @CharlieFenton2 @bt_uk @bt_uk can you help me get my code

  • cheesewuz2992
    Chris Winter (@cheesewuz2992) reported

    @bt_uk Yes it's now working I'd appreciate a call from who is investigating my complaint to put things right.

  • KayDija
    Dija (@KayDija) reported

    @bt_uk Is there a way to cancel and then reorder or is it unlikely there will be any stock left

  • PhilipDunnett
    Phil Dunnett (@PhilipDunnett) reported

    @bt_uk I’ve cancelled my direct debit for my broadband. 2 years of having the morons at @OpenreachHelp trying to fix it is beyond a joke. All they need to do is employ someone who’s competent at their job and not just blag the repair

  • stephen2876
    Stephen H (@stephen2876) reported

    @bt_uk Cleared cache and cookies, waited 30min. No change. It seems the problem lay with my ad blocker though. Soon as I turned that off and refreshed the page, the code appeared!

  • kyleslnger
    ks (@kyleslnger) reported

    @bt_uk Still need help with my bill

  • FaisM11
    Faisal (@FaisM11) reported

    @bt_uk Very random, i had to use the link you posted which didn’t work, then click My Bt to login, tried the above on chrome not safari and this time when I saw the same banner it revealed code and I’ve secured one, thanks BT!

  • AmberGWatson90
    Amber Watson (@AmberGWatson90) reported

    @bt_uk hi, any chance you can let me know why my internet keeps failing please? Anything you can do to fix it? Was ok for the first hour and a half of my WFH shift but now it’s intermittent. The phone updates says there are no issues.

  • robjackstewart
    Rob Stewart (@robjackstewart) reported

    @bt_uk I did indeed, thanks for your help!

  • ps502sm
    Sam (@ps502sm) reported

    @MartinSLewis Hi Martin, no broadband from @bt_uk since Wednesday. Lies upon lies and no understanding of having a vulnerable disabled person impacted by lack of access to working broadband. "Well you have to follow the process". Please help. Health and livelihood affected