BT (British Telecom)

BT (British Telecom) Outage Report in Wanstead, Greater London, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Wanstead, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Wanstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Wanstead, Greater London, England 12/07/2025 07:50

December 07: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Wanstead, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Southwark, Hammersmith, Muswell Hill, City of London, Camden Town, Barnet, Newham, Islington, Fulham, Greater London, Hackney, Bromley, Poplar and Harringay.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomSouthwark Internet
United KingdomHammersmith Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Wanstead, England

Latest outage, problems and issue reports in Wanstead and nearby locations:

  • Jess_L_Andrews Jessica Andrews (@Jess_L_Andrews) reported from Merton, England

    @bt_uk Bad start to being a new customer, engineer was booked to come yesterday to set up our new broadband, never showed, called this morning and was told it was too dark for him to complete what he needed to do outside, now get told the next available date is 7th April

  • matt_diangelo Matt Di'angelo (@matt_diangelo) reported from Enfield Lock, England

    I check at the start of every game im watching the HD version of @btsport - easily the worst picture quality. Anyone else think this??

  • adama_not Adama Traores not that hench pal (@adama_not) reported from Wandsworth, England

    @bt_uk can you please help me kick off is in 30 mins

  • FranRoss9 Fran Ross (@FranRoss9) reported from Romford, England

    @bt_uk It is placed exactly where it has always been which always worked fine.We have not built any extra walls in fact nothing has changed apart from the Strength of the Signal.

  • LordMontyofWall Phil Simon (@LordMontyofWall) reported from Sutton at Hone, England

    @bt_uk I get bad reception problems on BBC 4 and BBC News channels in the evening, both of which I use a lot. I have rebooted box, checked all my leads. Signal quality/strength is fine in mornings but in evening quality is 10% or less and pic and sound cut out.

  • kateMorris102 Kate Morris (@kateMorris102) reported from London, England

    @bt_uk Dear BT the service is certainly not a download speed of 8.94. This is an ongoing problem. Pls can you let me know what your tests showed?

  • theotheodorou Theo Theodorou 💙 (@theotheodorou) reported from Enfield Lock, England

    @btsport the sound on channel 423 is broken. Please fix before kick off!!

  • COLFESeconomics COLFESeconomics (@COLFESeconomics) reported from London, England

    @BTCare need urgent help. Builders have inadvertently taken out phone cable so have no phone/internet. Please help!

  • Jess_L_Andrews Jessica Andrews (@Jess_L_Andrews) reported from Merton, England

    @bt_uk will most likely have to go into the office during this time which is not ideal as we are all still meant to be staying home as much as possible, surely there is a way open reach can sent someone sooner as an emergency

  • danialtink Danielle Altink (@danialtink) reported from Camberwell, England

    @bt_uk is there a broadband outage in london? My router is showing an orange light but need to wfh

  • Farah_Lou farah says (@Farah_Lou) reported from Loughton, England

    @bt_uk Two days ago, told that someone would come today from 8-1 but no one turned up and we got a text full of grammatical errors saying that the next update would be on Monday 🙃 it will be 2 and half weeks by then. It’s unacceptable.

  • rprakoso13 Rendy Prakoso (@rprakoso13) reported from Camden Town, England

    @bt_uk hey got a text saying my broadband should be activated by now but it's still not working and hub is flashing purple. I've checked that it's properly connected to the master socket. Any tests you can run to make sure that the service has actually been activated? Cheers

  • MilaGriebel Mila Griebel (@MilaGriebel) reported from Camden Town, England

    @bt_uk we had shockingly bad internet for over the last few days. It is now more not working than working . Have tried to call . 30 minute waiting time. This is not good service .

  • Britinfloridaus Steve (@Britinfloridaus) reported from Cuffley, England

    @bt_uk I would but the number was withheld. I am not a bt customer either.

  • adam_cannon Adam Cannon (@adam_cannon) reported from Barnet, England

    Used to have best internet with @bt_uk - but in past week, our neighbours and us are having huge problems. Fibre speed still showing fast, but constant drops and buffering on streaming services. Feels like the days of dial up Wonder if the issue is outside the property?

  • teenaantoniou Teena Antoniou (@teenaantoniou) reported from Walthamstow, England

    Hi @BTCare, can you please help me activate my btpure card please? Something is not working.

  • steve2682 Armstrong (@steve2682) reported from Bexleyheath, England

    @SkyHelpTeam I have been on hold for 33min, is there anyone working in your call centre?? I still have an ongoing internet issue. Your wait times are shocking. Think it’s about time I moved over to @bt_uk

  • Garyonline1 Gary dorrington (@Garyonline1) reported from Chipping Ongar, England

    @btsportfootball @btsport Anthony taylor if thats a penalty for PSG then the game is dead. Go and hang your head in shame

  • DLion1986 DreamLion1986 (@DLion1986) reported from Stratford, England

    @btsport @btsportfootball lol why can’t the commentators be honest and just say even with injuries team selection have been poor and they are a victim of there own ego!

  • prof_j_mitchell John Mitchell (@prof_j_mitchell) reported from Bromley, England

    MSO in the @bt_uk network. No broadband until the weekend. 2 home schooling 2 home working - one phone with decent data plan - wish me luck.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • MarcJWallace Marc (@MarcJWallace) reported

    @MikeyR20 @btsport @espnplayer I think the late EPL and Serie A games pretty much mean Sky/BT are never going to relinquish their deathgrips. Using BT as an example because they would be a sensible company to court to buy the rights, fwiw

  • SamuelsW12 SamuelsW (@SamuelsW12) reported

    @bt_uk how can a communication company be so lacking in communication skills????? Twice now (since March 22) you have tried to install a business line for a very small childcare charity and twice you ou have failed!!! We as trustees feel very let down by your lack of support!!!!

  • StaceTrades Stace Trades (@StaceTrades) reported

    Being in England and paying extortionate prices for sports channels that don’t let us choose which game to watch. While the rest of the world have EVERY GAME on tv. @SkySportsPL @btsport give us game choice or we cancel. No one wants to watch Villa vs Chelsea Get me a fire stick

  • richard81537770 richard sheppard (@richard81537770) reported

    @bt_uk Are we entitled to compensation having to wait 3 months for our full fibre service activation and the additional costs involved in staying on our old contract?

  • MikeFFox Michael Fox (@MikeFFox) reported

    @bt_uk Hi, my HD sports channels are having issues. The picture is distorted and choppy. Non-HD Sky Sports working fine. Any idea what I can do to fix?

  • bexp66 bexp66 (@bexp66) reported

    @bt_uk Son’s home, engineer needed - no internet until Thursday when someone will be out - dreadful service. So glad I am not with BT.

  • hutson_nigel Nigel Hutson 💙 (@hutson_nigel) reported

    @mike_privett @bt_uk The problem is how the Broadband gets to the property. The last bit for us is fibre, but much of it is old copper cable, hence the appalling service (considering we live on the edge of a large town).

  • Richard66629722 99Red-Baboons-Go-Sigh #ABC 🇺🇦 🇪🇺 (@Richard66629722) reported

    @bt_uk I've been a customer of yours for about 5 years and you are giving new customers free months? So I'm paying for them then?

  • subbykatie Katie Dee London ❤ (@subbykatie) reported

    So I pay for @MLBTV so I can watch the games only now they say I can't watch the games cause I would need to pay for @btsport or some ****?! This is getting ridiculous.

  • sueevan24210880 sue evans (@sueevan24210880) reported

    @bt_uk in that letter you said this "we're really sorry to see you go so here is your final bill, then you gave a view of his services and stated he stopped his service on 29th September. He didn't stop his service then as he was dead, his widow stopped the service