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Sky Outage Report in Balham, Greater London, England

Why is my Sky service not working?

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in Balham, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Balham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 5: Problems at Sky

Sky is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 45% Internet (45%)
  • 31% TV (31%)
  • 13% Wi-fi (13%)
  • 6% Total Blackout (6%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near Balham, England

The most recent Sky outage reports came from the following cities: London, City of London, Hammersmith, Islington, City of Westminster, Poplar, Purley, Wembley, Newham, Northolt, Caterham, Southwark, Brentford, Wandsworth, and Ilford.

CityProblem TypeReport Time
London TV 14 minutes ago
London TV 1 hour ago
London Wi-fi 2 hours ago
London Internet 2 hours ago
London Internet 3 hours ago
City of London Internet 5 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Balham, England

Latest outage, problems and issue reports in Balham and nearby locations:

  • FarooqUmer
    Umer Farooq (@FarooqUmer) reported from Kingston upon Thames, England

    @aaliaaaliya If you can't see cricket in your hotel it means you are not staying in a four or five-star hotel who have @SkySports Secondly @ECB_cricket &local Cricket counties provide support at the grass root level to promote cricket.Locals do take an interest in their team but are not crazy

  • zkthepoet
    Lori Zakariyya King (@zkthepoet) reported from Poplar, England

    I always have an easy experience dealing with @SkyUK, but today I’ve been given the runaround for 45 mins on the customer services line. A billing issue that I was assured was resolved last month is still causing wastage of this much time. Nobody willing to step in & apologise 😞

  • LawrenceEvans11
    ローーーレンスエヴァンス (@LawrenceEvans11) reported from Bromley, England

    @SkyHelpTeam Hello, we've been without internet since Saturday and were told that it would be within three working days, and today we've been told it's five, and that there's no way Sky can get any time frame information from Openreach. Pretty poor service guys...

  • bilal_labour
    Bilal Mahmood (@bilal_labour) reported from Walthamstow, England

    @SkyUK we signed up based on everyone telling us how great your customer service is 1. You chased me repeatedly to confirm installation date. 2. My wife takes a day to stay at home. 3.Your team arrive to tell us they need another team to install it that day 1/2

  • ratman97
    chris summers (@ratman97) reported from Bromley, England

    @SkyHelpTeam my wife has a new iPhone XR. We reset the password last night but she hasn’t been able to log in to her emails and the phone hasn’t downloaded any since 7am this morning. I’ve checked all the settings I can think of. Help!

  • lewis19debbie
    Debra Lewis (@lewis19debbie) reported from Islington, England

    @SkyUK Hi,had an engineer out a few weeks ago,the sky box was not working again a couple of days later,I now have no internet,I pay almost a £100 a month,shocking service after 15 years I will be looking elsewhere for broadband.

  • chhazeau
    Vinay Chhana (@chhazeau) reported from Poplar, England

    Have paid £34.50 just to speak to a customer service assistant @SkyHelpTeam about an account which was meant to be closed. No email address for me to address the issue. Horrendous, quite frankly.

  • Jase_79
    Jason Summers (@Jase_79) reported from East Ham, England

    Was just asked if I could recommend @SkyUK internet I couldn’t say no quick enough. Worst service I have ever had.

  • BarcaWomble
    Niall McGarry (@BarcaWomble) reported from Kingston upon Thames, England

    @SkyUK Shocking service by Sky. My dad’s had to waste 2 days off work waiting in. First they sent the wrong engineer, (DTH I/o MDU), profuse apologies. The next week they again sent the wrong engineer!!!!. We’re sorry but we can’t come for 2 weeks. Worst customer service ever!!!

  • Frances69992546
    Frances (@Frances69992546) reported from Bromley, England

    @SkyHelpTeam @SkyHelpTeam hi, I wonder if you can help.I have been sent a message to say a sky engineer is visiting me between 8-10 on 16/7. An engineer come out a week ago and solved my issues. I do not need an engineer tomorrow. Can you please cancel this appointment.

  • lisajoyce33
    Lisa Joyce (@lisajoyce33) reported from Camberwell, England

    @SkyUK we left virgin to join sky and we have had nothing but hassle, we have used all our mobile data waiting for you to connect us, this is terrible service!

  • Becsmas
    Bex Mason (@Becsmas) reported from Eltham, England

    @SkyUK after 11 years of your TV service I will be ending on July 26. Your business model is out of date; tying people into a long term overpriced contract for broadcast media via proprietary hardware will soon go the way of video rentals. #Netflix has the model for TV’s future

  • lisajoyce33
    Lisa Joyce (@lisajoyce33) reported from Camberwell, England

    @SkyUK can someone help as we are trying for the last 2 months to connect to sky broadband and now the by engineer can’t reach with his ladder!!

  • chriswoods84
    Woodsy (@chriswoods84) reported from Ealing, England

    @ChalfontStRob @mikebarthere @Shieldsy82 @virginmedia @SkyHelpTeam Yes I am. Still not working and virgin aren't being helpful at all

  • Macca211279
    Steve McHugh (@Macca211279) reported from Lambeth, England

    @SkyHelpTeam guys seriously the internet connection is god awful. Constant problems and at the moment rather than bad signal ( which happens frequently ) there’s now NO signal. Hard to stay patient with a service this bad 😫

  • DarrHenderson
    darrenhenderson9 (@DarrHenderson) reported from Eltham, England

    @PaulJam84679845 @FootballerGay @SkyBetChamp @gaytimesuk @5liveSport @EFL @FA @PFA @SkyBetLeagueTwo @SkyBetLeagueOne @premierleague @SkySports @SunderlandAFC Well you do support nonces

  • chhazeau
    Vinay Chhana (@chhazeau) reported from Poplar, England

    @SkyHelpTeam Thanks, I'm very aware it did not address my question so am now speaking to a customer service rep

  • jonessoares
    JONES SOARES (@jonessoares) reported from East Ham, England

    @SkyHelpTeam please, help me with this one. Every single night at 2:45am my broadband stop to work and doesn’t come back until 6am. This is happening for the past 2 weeks and it’s quite annoying since I use a lot during this period.

  • badzillacouk
    badzilla (@badzillacouk) reported from Hammersmith, England

    Sky broadband has been down for Hammersmith and Fulham since 10:20 yet no update since 12:00 and no eta on repair fix. Utterly pathetic @SkyHelpTeam - Will be moving suppliers on Monday. Had enough.

  • BarcaWomble
    Niall McGarry (@BarcaWomble) reported from Kingston upon Thames, England

    @SkyHelpTeam You’ve twice sent the wrong engineer (MDU engineer is required) to put in Sky TV & then instead of doing everything you can to get someone there straight away (after being let down for the 2nd time) u give an appointment for 2 weeks time. Terrible CS Sky!! #skyfail

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Andrew_Chewy
    Andrew Cunningham (@Andrew_Chewy) reported

    @SkySports #soccersaturday going woke next season as comcast cuts costs. No wonder subs are down

  • mikerhanderson
    Mike Anderson (@mikerhanderson) reported

    @SkyHelpTeam hi any news on broadband issues in SK12 its been down for 7hrs now.

  • stupops1
    stuart (@stupops1) reported

    @SkyHelpTeam your so called super fast broadband is awful. It never works. You are not getting a penny more of our hard earned money. Switching forst thing in the morning.

  • MrAFoster
    Andrew Foster (@MrAFoster) reported

    @SkyHelpTeam Pointless because i know enough to see from the router logs that the problem exists on the WAN connection side. When the dropouts occur, the diagnostics on the router show the WAN port is still connected but no packets are being received from the switch.

  • justins1572
    justins1572 (@justins1572) reported

    @SkySports Are you allergic to replays on the red button FFS. Awful coverage #SkySport

  • lululuguanchu
    Tom Form (@lululuguanchu) reported

    @SkyHelpTeam The internet down for 2 days, the internet light solid amber, how to solve it

  • jawjy
    nick ryan (@jawjy) reported

    @SkyHelpTeam @vimpatel69 I am having the same issue on sky HD and through the sky app

  • 06allenn
    flo (@06allenn) reported

    Not sky sports blurring out fans singing ‘sky sports are ****’ after they change our match time once again @NFFC @SkySports #NFFC

  • disaacking
    daniel king (@disaacking) reported

    @SkyHelpTeam I have you could not help. Retention team could not help. I complained and they could not help. Sky have been unwilling to help unless I am on the phone for hours and then I am promised it is done and if is still not sorted out. Please can you answer my original question

  • nick_kershberg
    Nick Kershberg (@nick_kershberg) reported

    @SkyHelpTeam @vimpatel69 I'm having the same issue on Sky Q