Virgin Media Outage Report in East Barnet, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in East Barnet, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in East Barnet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 23: Problems at Virgin Media
Virgin Media is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (17%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near East Barnet, Greater London, England
The most recent Virgin Media outage reports came from the following cities: City of Westminster, London, Southwark, Blackheath, Harlow, Leyton, Poplar, Paddington, Acton, Watford, Finchley, Tower Hamlets, Wembley, Cricklewood and Hampstead.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| Ealing |
Internet | |
| City of Westminster |
Wi-fi | |
| London |
Total Blackout | |
| City of Westminster |
Phone | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near East Barnet, England
Latest outage, problems and issue reports in East Barnet and nearby locations:
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Michelle McGrade
(@MichelleMcGrade) reported
from
Brentford, England
No internet for 3 days engineers no show twice @virginmedia customer service best response- I’m sorry I‘ll book you another appointment at our convenience! Shocking!
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Dan Slee
(@danslee) reported
from
Camden Town, England
Several hours on and I'm still wincing at the frustrating incompetence of @virginmedia's customer services. I'm trying to go. The only way is by phone. But they cut me off after an hour largely on hold. #FreeDan.
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Tom
(@Murvalous1) reported
from
Hackney, England
@virginmedia At least twice a month it has issues, now waiting 2 days for a network engineer, it's just overall down too often to rely on.
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Woodsy
(@chriswoods84) reported
from
Enfield Lock, England
@virginmedia @ChalfontStRob Not sure about Robert but I have uninstalled and reinstalled the app. It still isn't working. There's no response at all when you press sign in after entering username and password
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Ashley
(@Ashley_Albus) reported
from
Harlow, England
@virginmedia hi my contact for the year on tv bundle has runout and have risen in price by a lot but I wasn’t made aware it was finished and rising. Who do I contact to discuss re contracting and getting this bill down.
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Steven Cooke
(@StevenCooke94) reported
from
Poplar, England
@virginmedia after months of phone calls with virgin they have finally resolved my problem thanks for the people that finally helped but some of your team need some proper training awful customer service!
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Morgz
(@Morgannaredhead) reported
from
Islington, England
@virginmedia Never mind Service is appalling lately.
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Matt Ray
(@mattsray) reported
from
Tottenham, England
@virginmedia after 5 years of poor service finally call up to leave and I am kept on hold for 33mins and counting. It’s akin to hiding behind the curtains pretending not to be home!
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Ruth Brookarsh
(@nabenza) reported
from
Harrow Weald, England
@virginmedia @MoneyTelegraph we are a residential care home supporting vulnerable adults. We have been without a phone line since 26 June. Fix date of 15 July is too far away. Please divert my line
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Eilidh Murray
(@eilidhmuz) reported
from
Tottenham, England
@danslee @virginmedia Oh I feel your pain. Had such bad bad customer service with @virginmedia in the past.
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Janis Sinaj (PISCES)
(@sinajtojayz) reported
from
Ilford, England
@virginmedia Di I get refunded for the days I have no WiFi internet or tv service ... Sky is offering me a better deal and I’ve accepted contract with virgin media has run its course
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Lefert Clement 🇫🇷
(@clementlefert) reported
from
London Colney, England
@virginmedia worst broadband service out there! Engineer did not show up for repair appointments two days in a row! No call back, nothing. Internet has been off for two weeks, strongly do not recommend.
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Napoleon
(@NW6Penguin) reported
from
Camden Town, England
@DuncanWeldon Oooh I'd better get virgin media to fix my bbc4 signal quality
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Anthony Cohen
(@ukwip) reported
from
London, England
@virginmedia Area issue. Fix by 12 July 4:50pm
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Woodsy
(@chriswoods84) reported
from
Ealing, England
@ChalfontStRob @mikebarthere @Shieldsy82 @virginmedia @SkyHelpTeam Yes I am. Still not working and virgin aren't being helpful at all
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Jason Hartley
(@northern_puddin) reported
from
Kensington, England
@virginmedia Thanks I checked earlier but it says no known issues. I also checked the guide for the lights on the front and it’s a connection problem / constant software download as it’s flashing green. Works for 5 mins then reboots and spends ages all flashing green again. 3 hours now.
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dicle erver
(@starsenic) reported
from
Hackney, England
AVOID VIRGIN MEDIA! I REPEAT, AVOID VIRGIN MEDIA! THEY WILL MAKE YOUR LIFE DIFFICULT AND WILL DO ANYTHING NOT TO HELP YOU ON THE PHONE! THEY HANG UP THE PHONE ON MY FACE! @virginmedia
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John Lyons
(@johnnieego) reported
from
Hackney, England
Hey @virginmedia, I'm only grudgingly a customer because we can't have a dish here. I certainly don't want to switch to your mobile. How about saving a tree or two and not sending me brochures all the bloody time. Ta.
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Ruth Brookarsh
(@nabenza) reported
from
Watford, England
@virginmedia @vmbusinesshelp I’m not business customer
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James Enck
(@jimiinc) reported
from
Camberwell, England
@virginmedia I wasn't complaining at all, just commenting on how Virgin is on top of its game. My broadband was only down for half an hour, no dramas. And your field tech was very friendly and helpful in explaining what was going on. All good here.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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BlaneandRuben
(@blaneandruben) reported
@virginmedia @rachelw1973 Clearly blatant lies….if you were trying to correct this the law of averages suggests I would have successfully logged on by now. 7 hours in and still unable to login, really!!
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Tim Hodgson
(@timhodgsonblah) reported
@virginmedia faulty TV so rang 150 which tells me to use WhatsApp which tells me to ring 150 which tells me to WhatsApp etc.3 days later I get to speak to a human who tells me to call back in 24 hours as their systems are down. What is this performance art on annoying customers?
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BlaneandRuben
(@blaneandruben) reported
@virginmedia @rachelw1973 Been on since 10 am this morning, still cannot login to priority app with virgin details, absolute joke of a service - much like the customer VM 😡
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sightsofliverpool
(@sightsofliverp1) reported
@virginmedia I cancelled my direct debit on 28th September, I gave my 30 days notice, I’m now being pursued for money I don’t owe in a new tariff I didn’t agree to. Phoned customer service, systems have crashed allegedly, can’t help. I followed procedure
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Rachel Burns
(@miss_burns21) reported
@virginmedia you promised my mum would have Internet snd TV restored after TWO MONTHS AND SEVERAL MISSED APPOINTMENTS BY YOUR ENGINEERS. Shocking service. I want someone to contact me rather than direct me to your compensation page or this will go to the Ombudsman.
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amanda mclean
(@amandam31665930) reported
@virginmedia Yes. Try for then. Would you be able to call me as I don’t always get a signal in my work place
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Steve
(@Milhouse56) reported
@virginmedia As usual no area problems, tho sometimes that's the start of the problem, restarted modem at least 20 times. It's a wifi, keep getting ip obtain problem
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Mark Armstrong
(@markatpt) reported
@virginmedia No - just a blanket change of date by outsourced call handlers with no authority and emails. Hoping for a more personal touch - been a loyal customer for more than 10 years…
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Levi
(@LeviSoot) reported
@HayleyE93041348 @virginmedia @O2 the app and website have been down all day
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Sam Hartill
(@sammylou74) reported
@virginmedia you are beyond awful! I have an ongoing broadband fault since 19th August. Repeated complaints and failed callbacks, tried last night to fill in your complaint form, and now my complaint has disappeared from my account and I can’t track it. I need a response asap!