Virgin Media Outage Report in East Barnet, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in East Barnet, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in East Barnet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 13: Problems at Virgin Media
Virgin Media is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near East Barnet, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Tower Hamlets, Ealing, Belsize Park, Wood Green, Hayes, Hampstead, Paddington, Hackney, Southwark, Finchley, Cricklewood, Newham, Islington and Barking.
| City | Problem Type | Report Time |
|---|---|---|
 Tottenham |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Tower Hamlets |
Internet | |
| London |
Internet | |
| Ealing |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near East Barnet, England
Latest outage, problems and issue reports in East Barnet and nearby locations:
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Sandy Trappitt
(@MarlingtonBear) reported
from
Hounslow, England
@virginmedia the WORST customer service ever. I’ve called 5 times each time waiting 1.20 mins to get cut off to start again. No apologies no support no good
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Martin Davis
(@mertthemailman) reported
from
Enfield Lock, England
@virginmedia when will you sort out the broadband service in the EN1 area, it’s been intermittent all week, even worse today?
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Mario Bucolo
(@mariobucolo) reported
from
London, England
@virginmedia down in se6 london? Can't access to your site even from the mobile
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Hazel Mulhare
(@hazelmulhare) reported
from
London Colney, England
@virginmedia Trying to cancel my contract, as have moved to a new place which already has virgin. Have tried email / phone etc...
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Nick from London
(@NickAKramer) reported
from
Barnet, England
@virginmedia London N12 broadband and TV not working From about 12 miday Sunday. Tried 789 but Virgin Landline says we dialled a wrong no.
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The Gaffa🔌
(@ako_essex) reported
from
London, England
@virginmedia worst internet provider going
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Sofia
(@sofiaalice95) reported
from
Poplar, England
@virginmedia I’m aware your network is currently down nationwide - do you know approximately when you expect your WiFi to be back up & running today?
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Helen Connor
(@Hw1Helen) reported
from
Camden Town, England
@virginmedia when will you fix the fault at nw3? It's been 3 days!!!
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← Matt
(@mattb112) reported
from
Poplar, England
@iamdanbrooks You were commenting on your broadband but did not @ virgin media in so they won’t get the complaint
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David Farrer
(@DavidR_Esp) reported
from
Barnet, England
@virginmedia Hello John, the signals are going up & down like a yo-yo 🪀 I’ve done a full reset of the hub, cleared browser history on all devices & scanned with connect app, no issues found yet all devices are going at a snails pace. All very frustrating 😞
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David Farrer
(@DavidR_Esp) reported
from
Barnet, England
@virginmedia No, the status says “ No know Issues”. There was a fault yesterday which was apparently fixed but It hasn’t fixed anything here & I’ve run of if things to try.
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ℐ𝓈𝒽𝒶𝓃𝒾ℯ
(@Ishaniem) reported
from
Ilford, England
@virginmedia broadband down - can't even sign in to my account to check status etc
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Bartosz Zakrzewski
(@barfolo1979) reported
from
Walthamstow, England
@virginmedia Brodband at E15 2BT is still down. 3rd day now.
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🎃 Spooky, Scary Skele-Sam 👻
(@macbvth) reported
from
Walthamstow, England
@virginmedia hi, I'm moving house & I need to change the time of my installation on Friday, but I can't get through to your call centre to request this change & there is no option to do this in my Virgin Media account. Please help!!
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ℐ𝓈𝒽𝒶𝓃𝒾ℯ
(@Ishaniem) reported
from
Ilford, England
@virginmedia I have an engineer booked to look at a separate cable problem on Friday. Can this appointment be brought asap so they can fix the WiFi connection at the same time please?
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ℐ𝓈𝒽𝒶𝓃𝒾ℯ
(@Ishaniem) reported
from
Ilford, England
@virginmedia I've switch it off and on a few times yesterday and today but still not working. Wire connections all ok.
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ℐ𝓈𝒽𝒶𝓃𝒾ℯ
(@Ishaniem) reported
from
Ilford, England
@virginmedia So, I've booked an engineer for this but it doesn't make sense to have 2 appointments on different days to sort out 2 issues. Any chance engineer can be told to fix both problems on the same day?
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Just This Guy
(@Glibkid) reported
from
Loughton, England
@virginmedia your service breaks down one day a week. That is the main reason why you’re shite.
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Gabriel Valente
(@bielrtv) reported
from
Camden Town, England
Hey @virginmedia it’s been a week that your signal is unstable. NW6 area... How long for you to fix it? And now my internet is down for almost an hour.
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vShowcards.com
(@vshowcards) reported
from
Camberwell, England
@MarksScifiBooks @virginmedia Mark is another @virginmedia customer having trouble!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mike Hall
(@MikeAaronhall) reported
@virginmedia Sadly your colleague did not get back by the end of the day. Scammers still have control of the account though I can't see any evidence that they are doing anything. I called 150 again and someone said that they will get back to me. It's quite worryingly bad service.
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Mark Pinkerton 💙🚴♂️ 🇺🇦
(@markpink) reported
@DustinBowdidge @The1Silky Sadly still out here in Kings Cross but @virginmedia engineers have been spotted last night but to no effect as yet. Status stills says 16.35 last night as fix! No texts all week.
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Jeanette Griggs
(@jeanettegriggs) reported
@virginmedia It’s every time it’s windy. There must be an issue with a service unit or something
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Mark J Nagle
(@MarkyMoke189) reported
@virginmedia Can you contact Miss Summer the account holder on 07900606145 ASAP and she will go through the problems as I have had to come into the office despite being unwell as I cannot WFH since Wednesday.
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Stiggy McNasty
(@Stignasty2) reported
@virginmedia As you should know, you can't use a third party router on virgin, you have to use your hub because the routers MAC address won't be in your system so the service wouldn't work.
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Rachel Shergold
(@shergold_rachel) reported
@virginmedia They cannot switchover due to having an old hub. We have spoken over phone, live chat and WhatsApp to Virgin. They were promised new hub to be delivered and it never arrived. I’m concerned they have no working phone and are paying for a service they do not have. Please help
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seanhannam
(@seanhannam) reported
@virginmedia I should bill you for loss of earnings. The priority boosters we’ve asked for still haven’t arrived, so I can’t access the wi-fi in my office. Your old service worked well - why, when I upgrade and choose to remain, do I get a worse wi-fi signal and even worse customer service?
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Gill Grievson
(@Gillerilla) reported
@virginmedia You did didn’t make it clear that tickets were limited to a certain number or I would never have wasted my time. In fact the whole comms around this has been shabby
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Lynne Aldridge
(@littleblueshed) reported
@virginmedia Engineering work N21 area on 9th. We expected some disruption on that day, but was out most of yesterday & service constantly dropping out even now. (Took 3 goes to send previous message)
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Richard Beenham
(@RickBeenham) reported
@virginmedia Internet very slow to non-existent this morning in SW15. Can’t do my work. Are you able to offer any info please?