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Sky outages and service status in Acton, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 6 outage signals in the last 24 hours around Acton, including 6 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received Jul 15, 8:51 AM GMT+1.
  • 71% Internet (71%)
  • 19% Wi-fi (19%)
  • 5% TV (5%)
  • 2% Phone (2%)
  • 1% E-mail (1%)
  • 1% Total Blackout (1%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Acton, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Acton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 15: Problems at Sky

Sky is having issues since 05:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Acton, England

The most recent Sky outage reports came from the following cities: Hammersmith, Wandsworth, Kensington, Northolt, Hounslow, Brentford, Wembley, Isleworth, Ealing, Greater London, and Southall.

CityProblem TypeReport Time
Hammersmith Internet 2 hours ago
Hammersmith Wi-fi 5 hours ago
Hammersmith Internet 10 hours ago
Hammersmith Internet 13 hours ago
Wandsworth TV 16 hours ago
Hammersmith Wi-fi 19 hours ago

Nearby cities with recent reports

Hammersmith

20 recent signals

2 hours ago
Wandsworth

2 recent signals

16 hours ago
Kensington

1 recent signals

2 days ago
Northolt

1 recent signals

5 days ago
Hounslow

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Acton, England

Latest outage, problems and issue reports in Acton and nearby locations:

  • njb81
    Natalie Richardson (@njb81) reported from Richmond, England

    @SkyHelpTeam hi team - my network speed has dropped below your minimum guaranteed for quite a few days over the last 30, how do I manage a refund as per your guarantee ?

  • ms_ansbro
    Ansbro (@ms_ansbro) reported from Hammersmith, England

    @SkyHelpTeam @LBHF really disappointed 5 months attempting to arrange access to the communal dish and no one in council or sky can help. £80 in phone calls. Today will be cancelling contract and asking for service charge to be amended as can’t use dish.

  • Stefan_baisden
    Baisden 📸🎥 (@Stefan_baisden) reported from Southall, England

    @robmufc99 @SkySports Worrying that your ok with that instead of just listening to the problem.

  • NickHennegan
    Nick Hennegan (@NickHennegan) reported from Hammersmith, England

    @SkyUK are now charging me £80 a month for a basic @skytv and broadband package. I’ve tried to cancel on their website which is almost impossible. I’ve called the phone number they suggested and there is at least a 15 minute wait! I’m being mugged by #Murdoch!

  • coleb86
    Bethany Cole (@coleb86) reported from Ealing, England

    @SkyHelpTeam hi guys, internet in Popes Lane, Ealing has been down since Friday. Having to go without is rather frustrating. I’ve gone through all trouble fixing but no joy. Can you help please??

  • londonwhispers
    LittleLondonWhispers 💙 (@londonwhispers) reported from Kensington, England

    I don’t often rant but @skyuk the 9 hrs we’ve wasted with your customer service is a joke. I’ve been a customer of yours from day 1 how on earth do you cancel someone’s broadband & tell them you can’t reinstate it until December 31st #WFH

  • Stefan_baisden
    Baisden 📸🎥 (@Stefan_baisden) reported from Greenford, England

    How many times am I going to see today #Mane punches #Sane. The news world is slow in sport at the moment. Trying to start an agenda? @SkySports

  • vfbr2001
    Christian (@vfbr2001) reported from Ealing, England

    @SkyHelpTeam Thanks. When I do a test the speed going into the hub is 79MBPS and then the actual speed on an iPad beside the hub is around 55MBPS but drops down to 5 up in the bedroom. The sky q mini box in the bedroom keeps losing its connection too.

  • LondonNIrish
    PJ (@LondonNIrish) reported from Wandsworth, England

    @SkyHelpTeam hi. I have recently moved home and transferred my BB. However the router still hasn’t arrived. Can someone pls help? Thanks

  • flchambers_
    Faye (@flchambers_) reported from Wandsworth, England

    @SkyHelpTeam We’ve had no internet since 10:30am (Wandsworth). Can you tell us what the issue is and when it’s likely to be back pls? 🙏🏼

  • MummyKarenKing
    A fairly odd parent (@MummyKarenKing) reported from Richmond, England

    @SkyHelpTeam It says there’s a problem with your internet and then I get the message that’s in the picture I previously sent

  • pujab29
    Puja Bhatia (@pujab29) reported from Paddington, England

    @SkyHelpTeam I quite knew I couldn't expect any kind of support from your end. The homemove team had given me this frame 20 days ago as well. Didn't think it would take 40-45 days just to get wifi up and running in my house

  • wondermouse
    Mark Phillips (@wondermouse) reported from Hammersmith, England

    @SkyHelpTeam trying to help an elderly lady reset her sky PIN. It failed to do from Sky box. Went online but couldn’t link her account number to sky ID. 1/2

  • harryfangfoss
    Harry Allen (@harryfangfoss) reported from Richmond, England

    @OpenreachHelp 24 hours have now passed and nobody from @SkyHelpTeam or @OpenreachHelp have given me any explanation or update as to why I still have no fibre broadband after our “installation” yesterday. Not to mention the material damage done to my property yesterday.

  • MachoAman
    Aman S Heer (@MachoAman) reported from Southall, England

    @SkyUK pathetic customer service and a company run by idiots not knowing what they are doing and how to communicate. Embarrassing!! CEO complaint pending.

  • coleb86
    Bethany Cole (@coleb86) reported from Ealing, England

    @SkyHelpTeam I just can’t access wifi. I’m having to use my mobile data to work. It’s ridiculous. I need you to help in some way.

  • wondermouse
    Mark Phillips (@wondermouse) reported from Hammersmith, England

    @SkyHelpTeam 2/2 website said call 0344 241 1280 this just sends us back to web again! Please help as she can’t access recordings on her sky box!

  • HenyeFranks
    Henye 💙 (@HenyeFranks) reported from Ealing, England

    @SkyHelpTeam hi - suddenly when watching tv today the sky q disconnected from our sky wifi and now won’t reconnect. I’ve unplugged and refreshed - but still won’t reconnect to watch Netflix etc. pls help?

  • heatherfarmbro
    Heather Farmbrough (@heatherfarmbro) reported from Richmond, England

    @SkyHelpTeam I have no Sky Tv and you’ve now postponed next engineers visit for 10 March. Last 8 evenings patchy internet with unstable signal. This is dire. Need net to watch tv. Help.

  • sparkyhester
    M a r k H e s t e r (@sparkyhester) reported from Ealing, England

    @SkyHelpTeam still having patchy broadband and now satellite signal has dropped again. In W3, London. Any problems in the local area I should be aware of?

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Linda62255054
    Linda (@Linda62255054) reported

    @MichelleBeckett @SkyUK @VodafoneUK When my mil died last year the only one we didn’t have a problem with was Sky, they were great, bank, BT, Scottish power, M&S credit card were all hopeless.

  • SirHenryPenfold
    Henry Penfold (@SirHenryPenfold) reported

    @SkySports I mean personally I'd ban the idiot from the national team for costing you the biggest chance in your country's history to reach a world cup semi final. Instead of justifying his cheating. 🤷

  • MohmedSheikh
    mohmed sheikh (@MohmedSheikh) reported

    @SkySports Cry about anything wen england score. How about talk about dodgy ref and var who support Argentina?

  • unbeat_chinedu
    UNBEAT Esq. ⚖ (@unbeat_chinedu) reported

    @SkySports Next week? Copy and paste too bad

  • Z4rdoz75
    Zardoz van Dax (@Z4rdoz75) reported

    @MichelleBeckett @SkyUK @VodafoneUK I went through exactly the same issue, it was only when I threatened them with legal action and exposure they eventually cancelled the contract. Don't give up, don't pay a penny.

  • Kingpin285
    Tony TheKingpin (@Kingpin285) reported

    Does anyone know an English based call centre phone number for @SkyUK as I am sick of dealing with people that don’t understand my concern in an Indian based call centre #shocking service, maybe change your name to SkyIndia 😡😡 🏴󠁧󠁢󠁥󠁮󠁧󠁿 🏴󠁧󠁢󠁥󠁮󠁧󠁿

  • Crash49676428
    Crash. (@Crash49676428) reported

    @1richiebarnes @Hoodini0126 @SkySports The laws of the game was broken that should of been a dead ball that's what the laws say

  • CMichael62570
    Chinonso Michael (@CMichael62570) reported

    @iwunze_peter @Mdlalovic @SkySports You’re so stupid asf.

  • Spaniels_Rule
    🐶🐶Spaniels Rule🐶🐶 (@Spaniels_Rule) reported

    @MichelleBeckett @SkyUK @VodafoneUK it's a thankless job, having to do it at such a tough time doesn't help. most people are very helpful thankfully. some however demand proof. I am sorry for your loss

  • Michael71988530
    MG (@Michael71988530) reported

    @SkySports It should have been but it's not England's fault the officials never done there job properly