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Sky outages and service status in Acton, England

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 2 outage signals in the last 24 hours around Acton, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Aug 19, 12:37 AM GMT+1.
  • 61% Internet (61%)
  • 25% Wi-fi (25%)
  • 5% Phone (5%)
  • 3% Total Blackout (3%)
  • 3% TV (3%)
  • 2% E-mail (2%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Acton, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Acton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 19: Problems at Sky

Sky is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Acton, England

The most recent Sky outage reports came from the following cities: Hammersmith, Brentford, Wandsworth, Kensington, Hounslow, Southall, Greater London, Wembley, Northolt, Isleworth, and Ealing.

CityProblem TypeReport Time
Hammersmith Internet 9 hours ago
Brentford Internet 13 hours ago
Hammersmith E-mail 1 day ago
Wandsworth Phone 5 days ago
Kensington Phone 5 days ago
Wandsworth Internet 6 days ago

Nearby cities with recent reports

Hammersmith

4 recent signals

9 hours ago
Wandsworth

3 recent signals

5 days ago
Brentford

2 recent signals

13 hours ago
Kensington

1 recent signals

5 days ago
Hounslow

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Acton, England

Latest outage, problems and issue reports in Acton and nearby locations:

  • martinjorourke
    Martin O'Rourke (@martinjorourke) reported from Wandsworth, England

    @SkyHelpTeam hi, my phone line has been down for 3 weeks, I've tried everything online to fix it but it's still not working, how can I speak to someone?

  • MikeBovill
    Mike Bovill (@MikeBovill) reported from Richmond, England

    Three Women’s Euros play-offs and three international friendlies, including the @Lionesses , and NONE of the scores are on the @SkySports football scores app. So poor.

  • faieqahmed02
    (@faieqahmed02) reported from Royal Kensington and Chelsea, England

    @SkySports This multi-view is awful! I want to concentrate on watching 1 match, not 4 of them.

  • Dr_MHerves
    María M Hervés (@Dr_MHerves) reported from Paddington, England

    @SkyUK @SkyHelpTeam I don’t have other choice than tweeting you, as I have been trying for several months now to sort my broadband, which NEVER WORKS, and your customer service is useless. I have been paying other services to be able to work from home. This is really annoying

  • NickHennegan
    Nick Hennegan (@NickHennegan) reported from Hammersmith, England

    @SkyUK are now charging me £80 a month for a basic @skytv and broadband package. I’ve tried to cancel on their website which is almost impossible. I’ve called the phone number they suggested and there is at least a 15 minute wait! I’m being mugged by #Murdoch!

  • munirawilson
    Munira Wilson MP 🇺🇦 (@munirawilson) reported from Richmond, England

    Hey @SkyUK, we've been without broadband at home for five days now. Like millions of others, my husband and I can't work without decent internet access. Your customer service is glacial. Please can you help!

  • ChrisLabrey
    Chris Labrey (@ChrisLabrey) reported from Richmond, England

    @acday89 @SkyHelpTeam Yep. We’re down too.

  • hpsescapades
    Hayden📸 (@hpsescapades) reported from Wandsworth, England

    Hi, @SkyHelpTeam I am having #broadband issues. The connection keeps dropping. Are there any known issues in SW11 1NG area? If not, there is one!

  • OpenMindMH
    Rachel (@OpenMindMH) reported from Wandsworth, England

    @SkyHelpTeam It says there's no problems in my area on your service update, but I know that multiple neighbours are experiencing the same thing. Can you come back to me when you know a timescale please? Not ideal for home-working!

  • Mr_ISC
    Pasha (@Mr_ISC) reported from Wandsworth, England

    Dear @SkyHelpTeam I want to speak to someone about my recent switch to broadband. It’s not working nearly as well as you sold but now it seems impossible to speak to someone again. Your ability to have an advisor available for sales and then nothing after is beyond frustrating

  • MummyKarenKing
    A fairly odd parent (@MummyKarenKing) reported from Richmond, England

    @SkyHelpTeam It says there’s a problem with your internet and then I get the message that’s in the picture I previously sent

  • wondermouse
    Mark Phillips (@wondermouse) reported from Hammersmith, England

    @SkyHelpTeam 2/2 website said call 0344 241 1280 this just sends us back to web again! Please help as she can’t access recordings on her sky box!

  • terryjc
    Terry ! (@terryjc) reported from Southall, England

    @SkyHelpTeam I’ve never cancelled my account as far as I’m aware . Only upgraded over the years . I’ve been a member since before digital .

  • Fifi_adams
    Fiona Adams (@Fifi_adams) reported from Richmond, England

    @SkyUK our tv/phone/broadband all down but we can’t find a number to call to check it out. We’re in TW11, London. Any news on fixing?

  • HenyeFranks
    Henye 💙 (@HenyeFranks) reported from Ealing, England

    @SkyHelpTeam hi - suddenly when watching tv today the sky q disconnected from our sky wifi and now won’t reconnect. I’ve unplugged and refreshed - but still won’t reconnect to watch Netflix etc. pls help?

  • Stefan_baisden
    Baisden 📸🎥 (@Stefan_baisden) reported from Southall, England

    @SkySports So many comments of old entitled men saying it’s all banter snd they don’t see the problem. Sad.

  • Stefan_baisden
    Baisden 📸🎥 (@Stefan_baisden) reported from Southall, England

    @bigfellasnr @SkySports So you think we should just stop. And just accept the abuse then?? Are you stupid

  • 9ElmsArtsRev
    Nine Elms Arts Ministry - Rev. Betsy Blatchley (@9ElmsArtsRev) reported from Wandsworth, England

    Loving the @VitalityBlast but please can the @SkySports commentators focus on the game. The funny stories are fine in a slow moving test match but annoying and unnecessary in a T20 of this calibre #SuperKent #t20finalsday #VitalityBlast

  • imogenpowell
    Imogen Powell-Shaw (@imogenpowell) reported from Wandsworth, England

    @OpenreachHelp I believe @SkyUK are waiting for an update from you as we have no connection date, hence my direct tweet to find out what’s going on. Can you help?

  • AlysenMiller
    Alysen Miller (@AlysenMiller) reported from Wandsworth, England

    @SkyHelpTeam Needless to say I have done that and it did not resolve my issue. I have been on hold now for 45 minutes. Why do you hate your customers?

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • 154PinkChairs
    Hopper (@154PinkChairs) reported

    @SkySports why is the streaming service not working for live matches??

  • mutter57956
    MinistryOfMutter (@mutter57956) reported

    @SkyNews @SkyJacquie @SkySports After years of defending male-bodied fighters in the women’s category as “progress,” you’re now using an actual woman like Katie Taylor to sell the sport. The sudden interest in biological females is pure hypocrisy. Women’s boxing never needed men to be legitimate.

  • shymon99
    simon foster (@shymon99) reported

    @skyuk Wow your customer service is now appalling..... How do I make a complaint... Including complaining about the cancellation team -who just cut me off

  • TheGothhausen
    Jonathan Evans 🖤💛😺🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🇵🇱 (@TheGothhausen) reported

    @HarrietAnn40374 @andrewc44104127 I watch live sports on SkySports, ESPN on Disney+, Amazon Prime Video, Netflix, Premier Sports and DAZN and I need to pay the stupid tv licence fee to watch them as it’s a live broadcast

  • PaulOrmerod5
    Paul Ormerod (@PaulOrmerod5) reported

    @EFL @SkySports Or go and buy a ticket and support your club 👍

  • kevinolan
    Kevin Nolan (@kevinolan) reported

    @SkySports @SkySportsGolf @NickDougherty5 Your streaming of the US PGA St. Jude Classic on SS+ is not working right now - on any stream! Please fix!

  • MickeyDN7
    (tez7n2) (@MickeyDN7) reported

    Hey @virginmedia and @SkySports do you want to give people a heads up about this weekend RED button matches not ******* working again while taking millions of pounds out of people's bank accounts for ******* **** service ? #Virgin #RedButton #Football

  • daram_ola
    Damsons (@daram_ola) reported

    @theMadridZone @SkySports After just a season, that is bad to see! The public image is NOT there anymore. In the end, Ronaldo have the leadership skills more than all of them.

  • emma_tr4_rhinos
    emma_tr4_rhinos🦏🇬🇧 (@emma_tr4_rhinos) reported

    @virginmedia @kathleenp442 Not everyone as apps they pay for skysports on TV expect it to work thts two days in a row when is the expected fix

  • DuggyStand
    Just D. (@DuggyStand) reported

    Nice to see @virginmedia issues with @SkySports + are still not resolved. Absolutely useless... Hope you are gonna knock some money off my bill.