Sky Outage Report in Acton, Greater London, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Acton, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Acton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 01: Problems at Sky
Sky is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (47%)
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TV (30%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Acton, Greater London, England
The most recent Sky outage reports came from the following cities: Paddington, London, Southwark, Barnet, Croydon, Enfield Town, Hammersmith, Hackney, Tower Hamlets, Hounslow, Muswell Hill, Kensington, City of London, Waltham Forest and Twickenham.
| City | Problem Type | Report Time |
|---|---|---|
 Paddington |
Internet | |
| London |
Internet | |
| Southwark |
Wi-fi | |
| London |
Internet | |
| Barnet |
TV | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Acton, England
Latest outage, problems and issue reports in Acton and nearby locations:
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Woodsy
(@chriswoods84) reported
from
Ealing, England
@ChalfontStRob @mikebarthere @Shieldsy82 @virginmedia @SkyHelpTeam Yes I am. Still not working and virgin aren't being helpful at all
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Vinay Chhana
(@chhazeau) reported
from
Poplar, England
@SkyHelpTeam Thanks, I'm very aware it did not address my question so am now speaking to a customer service rep
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Nick
(@ChaoticSavageXX) reported
from
Hounslow, England
@SkyHelpTeam excellent work, #Sky - fibre broadband goes down one hour after I finish work to start 4 days off!!! Always the same!
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♛ Tamsin Rose ♛
(@tamsincallan) reported
from
Camden Town, England
@SkyUK my viewing card is messed up I need a new one and your automated phone service is crap
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Niall McGarry
(@BarcaWomble) reported
from
Kingston upon Thames, England
@SkyHelpTeam You’ve twice sent the wrong engineer (MDU engineer is required) to put in Sky TV & then instead of doing everything you can to get someone there straight away (after being let down for the 2nd time) u give an appointment for 2 weeks time. Terrible CS Sky!! #skyfail
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Niall McGarry
(@BarcaWomble) reported
from
Kingston upon Thames, England
@SkyUK Shocking service by Sky. My dad’s had to waste 2 days off work waiting in. First they sent the wrong engineer, (DTH I/o MDU), profuse apologies. The next week they again sent the wrong engineer!!!!. We’re sorry but we can’t come for 2 weeks. Worst customer service ever!!!
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Lisa Joyce
(@lisajoyce33) reported
from
Camberwell, England
@SkyUK can someone help as we are trying for the last 2 months to connect to sky broadband and now the by engineer can’t reach with his ladder!!
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Lisa Joyce
(@lisajoyce33) reported
from
Camberwell, England
@SkyUK we left virgin to join sky and we have had nothing but hassle, we have used all our mobile data waiting for you to connect us, this is terrible service!
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Mark Roche Photography
(@MarkRochePhoto1) reported
from
Barnet, England
@MCSnapper2 @SkyUK Sorry lady just seen your tweet. I think your right too I have to cut mine down..
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Sala
(@Salajayne) reported
from
Borehamwood, England
@SkyHelpTeam bloody ridiculas I've spent litterally hours on your FB trying to sort out a constant problem that's even effecting the movie channels now... You sent engineer to me Friday but problem isn't solved yet you expect me to pay for engineer and for my sky ..
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Bilal Mahmood
(@bilal_labour) reported
from
Walthamstow, England
@SkyUK we signed up based on everyone telling us how great your customer service is 1. You chased me repeatedly to confirm installation date. 2. My wife takes a day to stay at home. 3.Your team arrive to tell us they need another team to install it that day 1/2
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Debra Lewis
(@lewis19debbie) reported
from
Islington, England
@SkyUK Hi,had an engineer out a few weeks ago,the sky box was not working again a couple of days later,I now have no internet,I pay almost a £100 a month,shocking service after 15 years I will be looking elsewhere for broadband.
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Umer Farooq
(@FarooqUmer) reported
from
Kingston upon Thames, England
@aaliaaaliya If you can't see cricket in your hotel it means you are not staying in a four or five-star hotel who have @SkySports Secondly @ECB_cricket &local Cricket counties provide support at the grass root level to promote cricket.Locals do take an interest in their team but are not crazy
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Lori Zakariyya King
(@zkthepoet) reported
from
Poplar, England
I always have an easy experience dealing with @SkyUK, but today I’ve been given the runaround for 45 mins on the customer services line. A billing issue that I was assured was resolved last month is still causing wastage of this much time. Nobody willing to step in & apologise 😞
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Vinay Chhana
(@chhazeau) reported
from
Poplar, England
Have paid £34.50 just to speak to a customer service assistant @SkyHelpTeam about an account which was meant to be closed. No email address for me to address the issue. Horrendous, quite frankly.
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Steve McHugh
(@Macca211279) reported
from
Lambeth, England
@SkyHelpTeam guys seriously the internet connection is god awful. Constant problems and at the moment rather than bad signal ( which happens frequently ) there’s now NO signal. Hard to stay patient with a service this bad 😫
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James Fountaine
(@Dr_JM_Fountaine) reported
from
West Molesey, England
@SkyUK how can justify a premium phone line for cancelling your subscription with at least a 15 mins for a customer of nearly 20 years and you still can't call back or do it online.
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Nicole Bennett
(@NicoleBennett88) reported
from
Walthamstow, England
@SkyUK giving me absolutely terrible customer service... all i want is better internet connection and they cannot fulfil the speed we should try and get and are telling me i have to pay to leave them!!! Ridiculous!! Not happy virgin media calls...!!!
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Mazi Pita®️ 🇳🇬🇬🇧
(@Mazipita) reported
from
Borehamwood, England
@SkyHelpTeam I have done this. I was on the phone to resolve this 2 days ago with someone from your office and I was told to reset my router. The problem started again.
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badzilla
(@badzillacouk) reported
from
Hammersmith, England
Sky broadband has been down for Hammersmith and Fulham since 10:20 yet no update since 12:00 and no eta on repair fix. Utterly pathetic @SkyHelpTeam - Will be moving suppliers on Monday. Had enough.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Russell Jones
(@RussJonesWrites) reported
@SkyUK I took out a brand new contract for broadband with you only last month, and now you've put the price up! Surely my price is protected for the duration of my contract, seems insane to up my price after a month of service
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DAVE HENSON
(@D_8OY_H) reported
@SkyHelpTeam The app says no issues. I pay for superfast but I don't think I'm getting anything different
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Mark
(@MJPH15) reported
@SkyHelpTeam @sky I've only been a new customer to sky fibre broadband for a couple of days and the whole network has been down all day with this code AF-IE-1156153473 what ever this is?? Doesn't give me much confidence in a broadband service. Compensation???
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Karen Redfern
(@KarenRedfern2) reported
@SkyHelpTeam Very helpful engineer, so, with his advice, we are at least on the way to resolving part of the problem
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Mark
(@MJPH15) reported
@SkyHelpTeam Thank you for the prompt reply. I'm very much reliant on a broadband connection due to working from home for my business. Please get this service running again ASAP as I am losing money for as long as this service is down.
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David shore
(@das2112a) reported
@SkyHelpTeam Wife now contacted Mr Mcmahon our MP. He was utterly discusted to learn SKY has caused my KEY WORKER wife issues being able to work from home. He wants us to ask where is the work effecting the OL8 2SD are supposedly being carried out, what is the fault, are engineers on it?
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919 Clan
(@919_clan) reported
I just bought a Ethernet cable because @SkyUK has the worst Internet in the UK "Believe in better, my arse" #Amazon #UnitedKingdom #skywifi
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colin love
(@colinlove3675) reported
from
Clacton-on-Sea, England
@SkyHelpTeam any time update on issues with phone and broadband in my area CO15 no phone or broadband since 9:20 this morning
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Paul Griffin
(@780nm) reported
@SkyHelpTeam I guess my question is whether this was a planned outage or not? That info isn't on the site. Also, I've now had 4 works days affected by lack of service - can you advise about the process for refunds of my bills?
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Paul Griffin
(@780nm) reported
@SkyHelpTeam broadband in G31 down again. Again with no notice or any information. Any chance you could let customers know when it will be back up? Your website has this ref AF-IE-1156792007