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Sky outages and service status in Acton, England

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Full Outage Map
  • Sky generated 3 outage signals in the last 24 hours around Acton, including 3 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Apr 24, 8:18 PM GMT+1.
  • 73% Internet (73%)
  • 15% Wi-fi (15%)
  • 8% Total Blackout (8%)
  • 4% TV (4%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Acton, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Acton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Acton, England

The most recent Sky outage reports came from the following cities: Hammersmith, Hounslow, Brentford, Southall, Northolt, Wandsworth, Greater London, Wembley, Fulham, Paddington, Kensington, and Isleworth.

CityProblem TypeReport Time
Hammersmith Internet 2 hours ago
Hounslow Total Blackout 6 hours ago
Brentford Internet 10 hours ago
Hounslow Internet 1 day ago
Hammersmith Internet 1 day ago
Hounslow Internet 1 day ago

Nearby cities with recent reports

Hammersmith

10 recent signals

2 hours ago
Hounslow

4 recent signals

6 hours ago
Brentford

3 recent signals

10 hours ago
Southall

2 recent signals

2 days ago
Northolt

1 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Acton, England

Latest outage, problems and issue reports in Acton and nearby locations:

  • ranaraptor
    Rana Rahman (@ranaraptor) reported from Wandsworth, England

    @SkyUK I’m trying to reach you by phone but it’s impossible. I need support for my faulty sky q box. Thanks

  • TheSamWhitby
    Sam Whitby (@TheSamWhitby) reported from Wandsworth, England

    @SkyHelpTeam is there Internet issues in the London SW8 area

  • harryfangfoss
    Harry Allen (@harryfangfoss) reported from Richmond, England

    @OpenreachHelp 24 hours have now passed and nobody from @SkyHelpTeam or @OpenreachHelp have given me any explanation or update as to why I still have no fibre broadband after our “installation” yesterday. Not to mention the material damage done to my property yesterday.

  • HenyeFranks
    Henye 💙 (@HenyeFranks) reported from Ealing, England

    @SkyHelpTeam hi - suddenly when watching tv today the sky q disconnected from our sky wifi and now won’t reconnect. I’ve unplugged and refreshed - but still won’t reconnect to watch Netflix etc. pls help?

  • philmcraig
    Phil Craig (@philmcraig) reported from Richmond, England

    @SkyHelpTeam Any chance of Sky making some kind of comment about what’s going on? It’s now day three and there will be lots of people like me who need broadband to WFH. Seems to be a real problem all over Twickenham.

  • MarketerHayden
    Hayden 🚢 (@MarketerHayden) reported from Wandsworth, England

    Hi @SkyHelpTeam broadband is down in the SW11 area. It was working fine earlier as I managed to do some work. Please can you advise! #skybroadband #SW11

  • Showerman_Iwan7
    Iwaniooo (@Showerman_Iwan7) reported from Southall, England

    @SkySports Get ******** over it...contact sport anything is bound to happen

  • Stefan_baisden
    Baisden 📸🎥 (@Stefan_baisden) reported from Southall, England

    @SkySports So many comments of old entitled men saying it’s all banter snd they don’t see the problem. Sad.

  • MarkLTalbot
    Mark Talbot (@MarkLTalbot) reported from Hounslow, England

    So how does @SkyUK treat a customer of nearly 30 years lied to at 18 month renewal that SkyGo will still work in Portugal save as to downloads when they find out it doesn’t? @SkyUK **** on them that’s how offering just £25 compo! Obviously they simply don’t care about reputation.

  • kmckeand
    Kate McKeand (@kmckeand) reported from Wandsworth, England

    @SkyUK I’ve had no broadband for 10 hours and can’t get any information about when the issue will be fixed?

  • Mr_ISC
    Pasha (@Mr_ISC) reported from Wandsworth, England

    Dear @SkyHelpTeam I want to speak to someone about my recent switch to broadband. It’s not working nearly as well as you sold but now it seems impossible to speak to someone again. Your ability to have an advisor available for sales and then nothing after is beyond frustrating

  • wondermouse
    Mark Phillips (@wondermouse) reported from Hammersmith, England

    @SkyHelpTeam 2/2 website said call 0344 241 1280 this just sends us back to web again! Please help as she can’t access recordings on her sky box!

  • njb81
    Natalie Richardson (@njb81) reported from Richmond, England

    @SkyHelpTeam hi team - my network speed has dropped below your minimum guaranteed for quite a few days over the last 30, how do I manage a refund as per your guarantee ?

  • londonwhispers
    LittleLondonWhispers 💙 (@londonwhispers) reported from Kensington, England

    I don’t often rant but @skyuk the 9 hrs we’ve wasted with your customer service is a joke. I’ve been a customer of yours from day 1 how on earth do you cancel someone’s broadband & tell them you can’t reinstate it until December 31st #WFH

  • dbritten
    David Britten #RenewParty (@dbritten) reported from Wandsworth, England

    Awful #CustomerService @SkyUK you managed to cut off my Sky. Engineer attended to update SkyQ,failed due to council regulations, told throw away Q card keep old one(3 months ago).Today viewing card error, as I had not installed new viewing card to Old system.3 days wait new card

  • 25FernaFan
    Nigel Wilkinson 🐝 💯👕 (@25FernaFan) reported from Southall, England

    @mothball69 He’s a ****!! He NEVER uses “the whole package” for ANY Club except Manchester City!!!!? No shame @SkySports !! NONE!! Embarrassing.

  • jessica281815
    Jessica (@jessica281815) reported from Wandsworth, England

    @SkyHelpTeam I find it very disingenuous when you tell people to check if it is an internal issue when really you have turned the internet off, when you are already incredibly expensive. Where is my internet?

  • rcfoster
    richard foster (@rcfoster) reported from Brentford, England

    @BigDazza01 @SkyHelpTeam Pissing it down, just seems odd that in 21st century some rain affects television signal.

  • ChrisLabrey
    Chris Labrey (@ChrisLabrey) reported from Richmond, England

    @SkyHelpTeam Ran tests. We have no Internet so cannot get on line. It seems a wider issue for TW11 though

  • philmcraig
    Phil Craig (@philmcraig) reported from Richmond, England

    @SkyHelpTeam Thanks Claire Can you confirm that there is an outage in my area, and that it’s being worked on? It’s been 24 hours now…

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • llewellyna071
    Andrew Llewellyn (@llewellyna071) reported

    @jammierooroo @scoob20_ @SkyUK She be in a 14 day cooling off period so should be straight forward to cancel

  • techbuzzinfo
    Jim O Brien Tech 👨‍💻techbuzzireland.com (@techbuzzinfo) reported

    @jammierooroo @SkyUK Same with service providers in Ireland they are heartless it needs to be addressed

  • pewtey99995828
    ArthurPewtey999 (@pewtey99995828) reported

    @jammierooroo @SkyUK Cancel the standing order/direct debit first thing, they will soon be in touch, then you can tell them where to go.

  • eddyM2023
    Eddy M (@eddyM2023) reported

    @SkySports Just look at the names.damn this is not Chelsea

  • JaysterW
    JN 🟡🟢 (@JaysterW) reported

    @jammierooroo @edna1234 @SkyUK My father in law was paying £88/mth, they increased it to £164/mth, I spent an hour on the phone arguing with them, got it down to £56/mth for internet & sports Crooks

  • DavidJa51216245
    The Music Man (@DavidJa51216245) reported

    @jammierooroo @SkyUK Scam call. Sky dont make these calls but i get these smammers daily. My advice, anyone claiming to phoning. Hang up

  • zoezm_
    zoe (@zoezm_) reported

    @jammierooroo @SkyUK Repulsive. Had a similar experience a few years ago and I’ll never use them again. Hope it gets sorted.

  • GGCiaobella
    GGciaobella (@GGCiaobella) reported

    @jammierooroo @SkyUK yes same as my elderly neighbour because he doesn’t have an email address they charge him a further 30£ extra a month and still can’t get his new sky box and recording woking properly .. rang back and no one could help him solve this .. disgusting service for the elderly 😡

  • MikeyF88970088
    Mike F. Common Sense Respecter (@MikeyF88970088) reported

    @jammierooroo @Noritaeden @SkyUK I had a similar experience with their Indian call ctr. I called back and demanded to speak to someone in the UK (they have a call ctr in Scotland). The guy was v helpful and easy to understand. Got my bill down by over £45 a month. Moral of story, demand to speak to a brit!

  • 31Shells
    shells (@31Shells) reported

    @jammierooroo @SkyUK I worked for BT retentions briefly, spoke to an elderly widow . BT sales had previously sold her a package, fibre, BT tv, BT sports and a bunch of add ons. she only used her landline, spoke to my manager and got it all cancelled without cost. Poor lady was taken advantage of 100%