Sky outages and service status in Acton, England
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Sky generated 0 outage signals in the last 24 hours around Acton, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Aug 13, 9:43 PM GMT+1.
- Internet (61%)
- Wi-fi (27%)
- Phone (5%)
- Total Blackout (3%)
- TV (3%)
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Acton, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Acton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 15: Problems at Sky
Sky is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Acton, England
The most recent Sky outage reports came from the following cities: Wandsworth, Kensington, Hounslow, Brentford, Hammersmith, Southall, Greater London, Wembley, Northolt, Isleworth, and Ealing.
| City | Problem Type | Report Time |
|---|---|---|
 Wandsworth
|
Phone | 2 days ago |
|
Kensington
|
Phone | 2 days ago |
|
Wandsworth
|
Internet | 2 days ago |
|
Wandsworth
|
Total Blackout | 2 days ago |
|
Hounslow
|
Wi-fi | 2 days ago |
|
Brentford
|
Internet | 2 days ago |
Nearby cities with recent reports
9 recent signals
3 recent signals
1 recent signals
1 recent signals
1 recent signals
Community Discussion
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Sky Issues Reports Near Acton, England
Latest outage, problems and issue reports in Acton and nearby locations:
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Christian (@vfbr2001) reported from Ealing, England@SkyHelpTeam Thanks. When I do a test the speed going into the hub is 79MBPS and then the actual speed on an iPad beside the hub is around 55MBPS but drops down to 5 up in the bedroom. The sky q mini box in the bedroom keeps losing its connection too.
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Mikei. Hall (@The_Dark_knght) reported from Kensington, England@SkySports we hear Man City’s Mendy in the news but what about Everton‘s Gylfi Sigurdsson why is he never mentioned is it because he’s white?
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Alysen Miller (@AlysenMiller) reported from Wandsworth, England@SkyHelpTeam Needless to say I have done that and it did not resolve my issue. I have been on hold now for 45 minutes. Why do you hate your customers?
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a (@__astin__) reported from Hounslow, England@Nickthered123 @SkySports Okay, don't watch it then. Problem solved.
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Henye 💙 (@HenyeFranks) reported from Ealing, England@SkyHelpTeam hi - suddenly when watching tv today the sky q disconnected from our sky wifi and now won’t reconnect. I’ve unplugged and refreshed - but still won’t reconnect to watch Netflix etc. pls help?
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María M Hervés (@Dr_MHerves) reported from Paddington, England@SkyUK @SkyHelpTeam I don’t have other choice than tweeting you, as I have been trying for several months now to sort my broadband, which NEVER WORKS, and your customer service is useless. I have been paying other services to be able to work from home. This is really annoying
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Nine Elms Arts Ministry - Rev. Betsy Blatchley (@9ElmsArtsRev) reported from Wandsworth, EnglandLoving the @VitalityBlast but please can the @SkySports commentators focus on the game. The funny stories are fine in a slow moving test match but annoying and disrespectful in a T20 of this calibre #SuperKent
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Iwaniooo (@Showerman_Iwan7) reported from Southall, England@SkySports Get ******** over it...contact sport anything is bound to happen
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Ian Gallosi (@IAGallosi) reported from Ealing, England@virginmedia broadband down again. Every month there’s at least one problem. Contract can’t end soon enough. So glad to be going back to @SkyUK . If you’re thinking of going with Virgin Media, stay well away! #useless #workingfromhomefail
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Cat (@canuckinlondon9) reported from Paddington, England@SkyUK very disappointed that Sky thinks it’s acceptable to tell someone they have to wait 3-5 days to@know when they are able to fix a loss of service - while working from home this is causing potential loss of income and/ or increase in cost for alternative solution
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topcat500 (@theresacoote) reported from Brentford, England@SkyHelpTeam haven’t been able to contact to our broadband since at least 6am this morning living in the Wembley area ha9 any know issues ?
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SW London Bus Driver (@spencersuckling) reported from Wandsworth, England@KimberleyeLeo why do I never get a response from @SkySports when querying a comment? 🇿🇦 🇰🇪
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A fairly odd parent (@MummyKarenKing) reported from Richmond, England@SkyHelpTeam It says there’s a problem with your internet and then I get the message that’s in the picture I previously sent
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richard foster (@rcfoster) reported from Brentford, England@BigDazza01 @SkyHelpTeam Pissing it down, just seems odd that in 21st century some rain affects television signal.
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Kypros Michael🔰🇬🇷🇨🇾 (@kypros_michael) reported from Wandsworth, England@SkyHelpTeam Seriously guys, for three days now the internet has dropped constantly.. we are supposed to be working at home as well as home schooling and you guys can’t fix this or make it stable? It’s a joke... maybe you guys can email my kids teachers and my bossto explain....
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richard foster (@rcfoster) reported from Brentford, England@SkyHelpTeam My Sky box just cut out saying no satellite signal…
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LittleLondonWhispers 💙 (@londonwhispers) reported from Kensington, EnglandI don’t often rant but @skyuk the 9 hrs we’ve wasted with your customer service is a joke. I’ve been a customer of yours from day 1 how on earth do you cancel someone’s broadband & tell them you can’t reinstate it until December 31st #WFH
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Jeannie Dumas (@Dumes618) reported from Hammersmith, England@SkyHelpTeam I’m afraid this is a poor excuse. Given the current climate as a result of the covid pandemic @SkyUK has had a year to figure out how to expedite their services to customers that are stranded and without wifi
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Preet Chind Champion (@ChampionSinghC) reported from Southall, England@SkyHelpTeam Want to throw sky box q in the bin! The worst coverage ever! Constant stop start with the boxes. Horrible service.
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Charlie M (@Charlie628) reported from Paddington, England@SkyUK Having trouble with broadband but can’t get through on the phone - keep getting sent a link but no way to speak to anyone online. Is there a direct number I can call? Openreach say I need a new router.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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bryan hawksworth (@HawksworthB) reported@cxdi55 @skytv @SkyHelpTeam Absolutely.... Let me walk away after 40, years, More and more Money.. Less and less service, At one point just before I left it was going up monthly.. Absolute nightmare 😱
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Lee (@COYSpurs2023) reported@SkyHelpTeam I’ve just escalated an ongoing formal complaint after nearly 2 weeks without reliable broadband, 2 failed engineer appointments & no promised follow-up from your Complaints Team. I submitted a formal complaint today & requested a response in writing. Please escalate
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Tom McCarthy (@TomMcCarthy92) reported@cxdi55 @skytv @SkyHelpTeam I’m not sure why you’re surprised.This has always been the case with sky. You’re paying £90 a mth to watch the exact same TV that they are advertising the exact same channels to a new customer for £50 per mth. Mind boggling! No customer loyalty at all, yet we all still pay it
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rory hamilton (@rory1972ham) reported@cxdi55 @skytv @SkyHelpTeam I was a customer with three for around 25 years phone contract renewal for similar package was £35 now gone up to £80 with 2 increases to come during contract went to giffgaff £14 pm
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Puglife69 (@craigybaby42) reported@cxdi55 @skytv @SkyHelpTeam Yes but you would also got a new customer offer when you joined sky don't be greedy
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Everything is a lie (@GrahamBlundell2) reported@richiehadley @davidhoyland @SkyHelpTeam It's under TV and show half way down don't know why they moved it here
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DS♟️ (@Carefree_WDS) reported@cxdi55 @skytv @SkyHelpTeam I have this same problem. Thankfully, Hyperoptic installed in my postcode and have been using them for for free (first 12months contract deal) and will start paying for it when the Sky contract terminates. Cant wait to send that final call/email to tell them to **** off forever
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StrukturaEngineering (@StrukturaEng) reported@DuggyStand @virginmedia @SkySports 28th is anticipated date of the fix.
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David Young (@kjdyoung) reported@cxdi55 @skytv @SkyHelpTeam So cancel and start again simple
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Countess Quilterdown. I marched. (@Quilterdown) reported@cxdi55 @skytv @SkyHelpTeam Technically, if your contract has ended then surely you are a "new" customer? It's something that winds me up - insurance, mobile phone etc. Contract ending then we should be treated as new customers to ensure we don't go somewhere else.