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Sky outages and service status in Acton, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 3 outage signals in the last 24 hours around Acton, including 3 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Aug 24, 8:57 AM GMT+1.
  • 61% Internet (61%)
  • 20% Wi-fi (20%)
  • 7% Phone (7%)
  • 6% Total Blackout (6%)
  • 4% TV (4%)
  • 2% E-mail (2%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Acton, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Acton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 24: Problems at Sky

Sky is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Acton, England

The most recent Sky outage reports came from the following cities: Hounslow, Hammersmith, Brentford, Southall, Wandsworth, Kensington, Greater London, Wembley, Northolt, Isleworth, and Ealing.

CityProblem TypeReport Time
Hounslow Total Blackout 10 hours ago
Hammersmith Internet 10 hours ago
Hounslow Internet 10 hours ago
Hammersmith Internet 1 day ago
Hounslow Internet 3 days ago
Brentford Internet 3 days ago

Nearby cities with recent reports

Hammersmith

4 recent signals

10 hours ago
Hounslow

3 recent signals

10 hours ago
Brentford

3 recent signals

3 days ago
Southall

2 recent signals

4 days ago
Wandsworth

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Acton, England

Latest outage, problems and issue reports in Acton and nearby locations:

  • theresacoote
    topcat500 (@theresacoote) reported from Brentford, England

    @SkyHelpTeam haven’t been able to contact to our broadband since at least 6am this morning living in the Wembley area ha9 any know issues ?

  • __astin__
    a (@__astin__) reported from Hounslow, England

    @Nickthered123 @SkySports Okay, don't watch it then. Problem solved.

  • DakThunder
    Dak Thunder (@DakThunder) reported from Richmond, England

    @SkyUK please tell me why @BTGroup needs to be contacted when trying to change my cancellation? Angela at support said there was a 'point of no return.' Please direct me towards this policy. I did not auth the sharing of info bw the 2 companies. Thx.

  • AliCat2329
    alison williams ♐🦄 (@AliCat2329) reported from Wandsworth, England

    @SkyHelpTeam hi I need your help ! Every night my interrogation goes down between 12.30 and 3 am !! During this time I have no internet access ive tried running tests abs they say an engineer needs to visit them after 3am it comes back ! Why am I losing internet every night ???

  • Fabs11111111
    xxx (@Fabs11111111) reported from Kensington, England

    @SkyUK I'm a gold member And still waiting for my refund more then 1 week know and the operators keep on saying its been refunded to my credit . Operators should listen to customer and not do what they won't

  • OpenMindMH
    Rachel (@OpenMindMH) reported from Wandsworth, England

    @SkyHelpTeam It says there's no problems in my area on your service update, but I know that multiple neighbours are experiencing the same thing. Can you come back to me when you know a timescale please? Not ideal for home-working!

  • robin1302
    Robin Evans (@robin1302) reported from Brentford, England

    @SkySports @Tyson_Fury Never wanted it anyway. As soon as Joshua called his bluff it was obvious this would happen.

  • londonwhispers
    LittleLondonWhispers 💙 (@londonwhispers) reported from Kensington, England

    I don’t often rant but @skyuk the 9 hrs we’ve wasted with your customer service is a joke. I’ve been a customer of yours from day 1 how on earth do you cancel someone’s broadband & tell them you can’t reinstate it until December 31st #WFH

  • sparkyhester
    M a r k H e s t e r (@sparkyhester) reported from Ealing, England

    @SkyHelpTeam still having patchy broadband and now satellite signal has dropped again. In W3, London. Any problems in the local area I should be aware of?

  • njb81
    Natalie Richardson (@njb81) reported from Richmond, England

    @SkyHelpTeam hi team - my network speed has dropped below your minimum guaranteed for quite a few days over the last 30, how do I manage a refund as per your guarantee ?

  • spencersuckling
    SW London Bus Driver (@spencersuckling) reported from Wandsworth, England

    @KimberleyeLeo why do I never get a response from @SkySports when querying a comment? 🇿🇦 🇰🇪

  • flchambers_
    Faye (@flchambers_) reported from Wandsworth, England

    @SkyHelpTeam Hi, tried all the steps. Was told there’s an outage in the area at midday. Didn’t know if you knew how long we’re expected to be out for?

  • engageurself
    Patrick Tuohy (@engageurself) reported from Hammersmith, England

    @SkyUK how do u speak to someone when ur broadband goes down ? My landlords not available abs I can’t get anyone to get me back on line

  • WoleAdesemoye
    Wolé Adesemoye (@WoleAdesemoye) reported from Hammersmith, England

    @virginmedia is by far the worst TV, broadband and telephone service I’ve received in 20. Customer service is appalling. I was just on the phone and the customer service personal just hung up on me. I just can’t wait to leave and go back to @SkyUK. #avoid #virginmedia

  • Mr_ISC
    Pasha (@Mr_ISC) reported from Wandsworth, England

    Dear @SkyHelpTeam I want to speak to someone about my recent switch to broadband. It’s not working nearly as well as you sold but now it seems impossible to speak to someone again. Your ability to have an advisor available for sales and then nothing after is beyond frustrating

  • ChrisLabrey
    Chris Labrey (@ChrisLabrey) reported from Richmond, England

    @SkyHelpTeam Ran tests. We have no Internet so cannot get on line. It seems a wider issue for TW11 though

  • SumanBhuchar
    Suman Bhuchar (@SumanBhuchar) reported from Wandsworth, England

    @SkyHelpTeam is there an outage in tooting? I haven't had any internet this morning so unable to work

  • MarkLTalbot
    Mark Talbot (@MarkLTalbot) reported from Hounslow, England

    So how does @SkyUK treat a customer of nearly 30 years lied to at 18 month renewal that SkyGo will still work in Portugal save as to downloads when they find out it doesn’t? @SkyUK **** on them that’s how offering just £25 compo! Obviously they simply don’t care about reputation.

  • Charlie628
    Charlie M (@Charlie628) reported from Paddington, England

    @SkyUK Having trouble with broadband but can’t get through on the phone - keep getting sent a link but no way to speak to anyone online. Is there a direct number I can call? Openreach say I need a new router.

  • IAGallosi
    Ian Gallosi (@IAGallosi) reported from Ealing, England

    @virginmedia broadband down again. Every month there’s at least one problem. Contract can’t end soon enough. So glad to be going back to @SkyUK . If you’re thinking of going with Virgin Media, stay well away! #useless #workingfromhomefail

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • whitters83
    Allen Whitby (@whitters83) reported

    Anyone got a “****” Sky Glass 2 and keeps Losing sound while watching @SkySports UHD … wish never brought one (@SkyHelpTeam )

  • nedxschneebly
    Emily 🏳️‍🌈 (@nedxschneebly) reported

    @SkyUK help me please - 0800 597 9843 called to sell Sky Protect, he asked for my sort code and account number so i hung up and called Sky and your call handler said no one has rung me today but he had all of my details?

  • MarkEvs16
    Mark Evs (@MarkEvs16) reported

    @NUFCDon @SkySports Definitely 💯 it’s ridiculous boring crap every week ‘

  • formanant1
    Ant Forman (@formanant1) reported

    The @SkySports coverage of the football is getting worse. Slow-motion replays of facial expressions and close up fan reactions as the live action continues. Terrible.

  • mayermay88
    GeneralMartin (@mayermay88) reported

    @manueljr1000 if it was Barcelona, you wouldn't hear the end of it. SkySports would be all over that ****

  • samutd28
    sam 🇾🇪 (@samutd28) reported

    @SkySports letting the whole country down. WE want written in the stars #shite

  • Parkermon
    Tim Parker (@Parkermon) reported

    @TeleFootball Have you listened to SkySports weekly lineup? Biased garbage on repeat. Rooney has at least improved and dropped the click baiting 👏

  • TheIrishKopite1
    The Irish Kopite (@TheIrishKopite1) reported

    What was going on with @SkySports commentary yesterday? They told the viewers nothing about the penalty, whether it was or wasn’t one, (it clearly was), and the long delay while Dom was waiting to take the peno. Horrendously bad commentary by Peter Drury and @GNev2 #NEW #LIV

  • TomsBarry
    barry toms (@TomsBarry) reported

    @SkySports I’d rather microwave my brain thanks 👍🏻 Can’t believe this crap has been renewed

  • Sm16Mason
    Ste mason lfc unbearable red 20 times champions.. (@Sm16Mason) reported

    @IRVCHESTER @SkySports One of your players went down during the injury time