Sky Outage in Acton, Greater London, England

@SkyUK how can justify a premium phone line for cancelling your subscription with at least a 15 mins for a customer of nearly 20 years and you still can't call back or do it online.

@SkyUK giving me absolutely terrible customer service... all i want is better internet connection and they cannot fulfil the speed we should try and get and are telling me i have to pay to leave them!!! Ridiculous!! Not happy virgin media calls...!!!

@SkyHelpTeam excellent work, #Sky - fibre broadband goes down one hour after I finish work to start 4 days off!!! Always the same!

@SkyUK my viewing card is messed up I need a new one and your automated phone service is crap

@SkyHelpTeam bloody ridiculas I've spent litterally hours on your FB trying to sort out a constant problem that's even effecting the movie channels now... You sent engineer to me Friday but problem isn't solved yet you expect me to pay for engineer and for my sky ..

@SkyUK we left virgin to join sky and we have had nothing but hassle, we have used all our mobile data waiting for you to connect us, this is terrible service!

@SkyUK can someone help as we are trying for the last 2 months to connect to sky broadband and now the by engineer can’t reach with his ladder!!

@ChalfontStRob @mikebarthere @Shieldsy82 @virginmedia @SkyHelpTeam Yes I am. Still not working and virgin aren't being helpful at all

@aaliaaaliya If you can't see cricket in your hotel it means you are not staying in a four or five-star hotel who have @SkySports Secondly @ECB_cricket &local Cricket counties provide support at the grass root level to promote cricket.Locals do take an interest in their team but are not crazy

@SkyHelpTeam Thanks, I'm very aware it did not address my question so am now speaking to a customer service rep

Have paid £34.50 just to speak to a customer service assistant @SkyHelpTeam about an account which was meant to be closed. No email address for me to address the issue. Horrendous, quite frankly.

@SkyUK we signed up based on everyone telling us how great your customer service is 1. You chased me repeatedly to confirm installation date. 2. My wife takes a day to stay at home. 3.Your team arrive to tell us they need another team to install it that day 1/2

@SkyHelpTeam I have done this. I was on the phone to resolve this 2 days ago with someone from your office and I was told to reset my router. The problem started again.

@SkyHelpTeam You’ve twice sent the wrong engineer (MDU engineer is required) to put in Sky TV & then instead of doing everything you can to get someone there straight away (after being let down for the 2nd time) u give an appointment for 2 weeks time. Terrible CS Sky!! #skyfail

@SkyUK Shocking service by Sky. My dad’s had to waste 2 days off work waiting in. First they sent the wrong engineer, (DTH I/o MDU), profuse apologies. The next week they again sent the wrong engineer!!!!. We’re sorry but we can’t come for 2 weeks. Worst customer service ever!!!

I always have an easy experience dealing with @SkyUK, but today I’ve been given the runaround for 45 mins on the customer services line. A billing issue that I was assured was resolved last month is still causing wastage of this much time. Nobody willing to step in & apologise 😞

@MCSnapper2 @SkyUK Sorry lady just seen your tweet. I think your right too I have to cut mine down..

@SkyUK Hi,had an engineer out a few weeks ago,the sky box was not working again a couple of days later,I now have no internet,I pay almost a £100 a month,shocking service after 15 years I will be looking elsewhere for broadband.

Sky broadband has been down for Hammersmith and Fulham since 10:20 yet no update since 12:00 and no eta on repair fix. Utterly pathetic @SkyHelpTeam - Will be moving suppliers on Monday. Had enough.

@SkyHelpTeam guys seriously the internet connection is god awful. Constant problems and at the moment rather than bad signal ( which happens frequently ) there’s now NO signal. Hard to stay patient with a service this bad 😫

@SkyUK I actually don’t want to hear it, because we upgraded to fibre optic to receive piss poor internet

@SkyUK fix your broadband speed

Regardless of whether you watch the show or not, I'm wearing a wig that looks like a demented peacock in this one so you'd be a bloody idiot to miss it... 😁 #FirstHour @GinxTV @SkyUK ch433, 9PM BST 👊

@SkyHelpTeam This does not seem to be the case in SW17. We’ve lost network about 20mins ago. Please advise

@SkyHelpTeam hi is there a problem with broadband in south east London no broadband all morning

@SkySports pretty awful move to stop the broadcast of the @BLACKCAPS vs @windiescricket before the match finished! Was not able to watch the end of the gamw. Shame!!!🤯

@hectormcn @railroaddrunk @BenGilesRL @therealsteavis @SkySports @SkySportsRL And the worst thing ever is loss of funding cos participation levels have dropped - ie less potential viewers

@hectormcn @railroaddrunk @BenGilesRL @therealsteavis @SkySports @SkySportsRL Fat Nige did a really really shit deal last time around and Barwick - utterly uselesa

Dear @SkyUK please fix the lack of #pip on iPad (minimizing the video you're watching so you can use other apps while still continuing to watch) - it's incredibly frustrating not to have this feature!

@SkyHelpTeam @SkyUK Sky have the worst internet for gamers everyday is a new problem 😡😤😣

@SkyHelpTeam Thanks. I have called that number but keep getting directed by the automated voice to different teams who claim to help but it still doesn't address my concerns

@PeabodyLDN really need to sort out our @SkyUK dish.. two weeks of no signal is really *************** now.. was told it should be sorted by the weekend and still the signal is dropping out all the time. Can't watch @gmb.. really annoying 😤

@SkySports need to get #Eredivisie for their pundits to stop sounding stoooopid 🙄🙄 they never watch it and still think about Robben and RvP ...#jesuswept

My @SkyUK Q box has gone down. Emergency services contacted.

@MatchroomBoxing @KatieTaylor @SkySports @DAZN_USA Though sadly it was an awful verdict , at best it was a draw

@SkyUK Hi guys no tv signal in SE19 for about an hour now. Powered down the box etc but still nothing

@enders1 @cricketworldcup @Channel4 @allstarscricket @ECB_cricket @ICC @SkySports Hence the paywall debate. Sky invests huge amounts of money back into the game, but it comes at the aforementioned price. Rugby has exactly the same problem.

I’m watching #riviera on @SkyUK but more fool me. What a contrived load of utter shite. Honestly. Awful.

@SkyUK I can't be doing with sky anymore.. had satellite issues for past month.. and just ended up with a rude person at end of phn who refused to think it was box or dish.. and paid for a movie and dvd over a month ago and still no dvd yet I got charged for it.. going elsewhere I think

Had problems with my Sky Broadband the last 3 days, if I’m honest Sky have the worst broadband there always seems to be a new issue🙃 need to switch ASAP @SkyHelpTeam

@tims50ave_tim @SkyUK And if he is sacked, I will cancel mine. There, your threat's pretty worthless already.

@SkySports why is the signal so terrible all the money you pay 🤔

@SkyHelpTeam my optic fibre internet has gone down again, how is it living in London paying top whack for my internet and I have so many outages. Sky haven’t sorted this out and I’m totally fed up. Pay for extra tv in bedroom can’t even watch bbc as no internet! #annoyed #rubbish

@graememarshall4 Worst Brom😂😂😂😂 Coming next season - 30 live Worst Brom games on #skysports

Disgraceful treatment @SkyUK. You should try to keep customers through product and service not bullying people in difficult circumstances.

@MattChammings But according to @SkySports (Klopp TV) they were never 10 points clear 😂😂😂😂😂😂😂

@SkySports wow Liverpool fans cheer Brighton goal. Switch to city goal and full minute later the goal goes in. Terrible

@SkyUK I have a £55 charge on my phone bill for trying to sort my service out. That’s disgusting! No way to treat a long term customer #ripoff

@EvanJames @SkyUK Legit!!! The line in SE London is just diabolical.. Why are we paying so much for such a terrible service!! And I’ve just upgraded to Sky Q and faster broadband... 💩

@SkyHelpTeam how do I remove Talk Anytime Special and Voicemail 1571 I need to bring my bill down each month and that will make £12 difference

@Moh_Bichi @JesseRob777 @7i1iu6i @PrasadAjitha @Anant_2809 @MyHumbleProject @brfootball @SkySports He said he ‘would rather’ not better so stfu you idiot. Ronaldo has more player of the year trophies then Messi. Debate me if you can you fraud.. won’t Untag you for shit so you can see how much of a fraud your goat is *****

@JesseRob777 @7i1iu6i @Moh_Bichi @PrasadAjitha @Anant_2809 @MyHumbleProject @brfootball @SkySports Exhibit 2.. when messi fans are let down by there fraud idol on the pitch.. they go to off the field stories lmao😂😂😂😂😂 one guy thinks a Twitter poll is a W and this ***** thinks a fake **** charge is one... grasping at straws go back to your cave. Weirdo

@RobbojcJohn @HitmanHandle @SkySports Leeds have been awful but Sinfield etc have been in Sky’s ear “still a massive club “ not justified but picking up a huge amount of money for TV games

@Shirley82829043 @NetflixUK @susan_thornley @Netflixuk cut out on me that’s twice that has happened @SkyHelpTeam

My #Skygo app is not working!!!! @SkyHelpTeam #SkyGo

@HitmanHandle @SkySports Thats the problem imho the way tv coverage money is shared does not help Salford. Leeds at the bottom have been on more than us and i think we have played good rugby this year

Recovered from a knock down blah blah blah blah!! He literally showed his best in that ring tonight! And all #skysports talks about is that knock Down! FFS GIVE @DillianWhyte the upmost respect he deserves for smashing that fight start to finish!! #jokers

Good night of boxing ruined by the irritable prick @TonyBellew shouting constantly during every ******* round. Bin him off @SkySports he ruins it. I don't wanna hear him shouting tactics to other boxers when he was ****** useless in the ring. It's like Savage talking shit on BT

@PScully13 But with these PPV fights, football being played by cowardly cheaters and RL being given lip service, @SkySports is not worth the monthly subscription

@SkySportsBoxing @SkySports That has got to be the worst ever boxing fights i have ever seen so glad i watched on potato stream cause i would feel robbed if i paid for this pile of shite