1. Home
  2. Companies
  3. Sky
  4. Acton, England
Sky

Sky Outage Report in Acton, Greater London, England

Why is my Sky service not working?

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in Acton, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Acton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 6: Problems at Sky

Sky is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 45% Internet (45%)
  • 31% TV (31%)
  • 13% Wi-fi (13%)
  • 6% Total Blackout (6%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near Acton, England

The most recent Sky outage reports came from the following cities: London, Stanmore, Wandsworth, Hammersmith, Croydon, Hackney, City of Westminster, City of London, Islington, Poplar, Purley, Wembley, Northolt, Uxbridge, and Southwark.

CityProblem TypeReport Time
London Wi-fi 1 hour ago
Stanmore Internet 1 hour ago
Wandsworth Wi-fi 2 hours ago
London Wi-fi 5 hours ago
London Wi-fi 5 hours ago
London Internet 5 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Acton, England

Latest outage, problems and issue reports in Acton and nearby locations:

  • gaishey
    Gaishey (@gaishey) reported from London, England

    @Rob_Harrison_82 @SkyHelpTeam They can’t say at the moment as their internet is down and unable to get online to fix the problem

  • danielthfc13
    Daniel (@danielthfc13) reported from Southall, England

    @SkyUK can you fix your wifi please 4 hours it’s been down...

  • nickwright56
    Nick Wright (@nickwright56) reported from Walthamstow, England

    @SkyHelpTeam hi, BT Sport has just disappeared from my subscription. I just spent 30m to speak to someone in cust service who then transferred me to the Value Team - who aren’t working today! How can I get someone to speak to me about this without having to call and wait again?

  • asifpatel007
    Asif Patel (@asifpatel007) reported from Walthamstow, England

    @SkyHelpTeam my broadband is not working .

  • NickW2108
    Nick Watts (@NickW2108) reported from West Molesey, England

    @SkyHelpTeam having broadband issues and the link to test on your website appears to be broken. Help please!

  • chrissydarling
    Chrissy Darling (@chrissydarling) reported from Hackney, England

    I’ve spent the last couple of hours resetting routers, switching everything on and off and swapping HDMI cables! 30 secs on Twitter and now I know sky broadband is down! Come on @SkyHelpTeam has there been a nuclear strike or something? I’m been driven to gin drinking!

  • AndyLondon43
    Andy Gilmore (@AndyLondon43) reported from Barnet, England

    @SkyHelpTeam got no signal on my HD+ box. Nothing on input 1 or input 2. Have you an outage?

  • wrightsnake
    wrighty (@wrightsnake) reported from Enfield Lock, England

    @SkyHelpTeam @JamesBu21387819 Imagine thinking that you have to go through an entire 24 hours of not having an internet connection before you call it loss of service. This isn't 1995.

  • Berniebee8302
    Bernardine 🇬🇩🇬🇧 (@Berniebee8302) reported from Islington, England

    @SkyHelpTeam what is going on with the board band issue?

  • mchllhk
    Michelle Hook♍️ (@mchllhk) reported from Addlestone, England

    @SkyHelpTeam You should give us money off our bill every time you have an issue it’s getting to be a joke now

  • wrightsnake
    wrighty (@wrightsnake) reported from Enfield Lock, England

    @1889_cards @SkyHelpTeam @JamesBu21387819 Imagine being such a bootlicker that you tolerate putting up with crap you'd expect from decades ago. Oh, and you're using the internet whilst complaining about people not having an internet connection, you mouth-breather.

  • wrightsnake
    wrighty (@wrightsnake) reported from Enfield Lock, England

    @1889_cards @SkyHelpTeam @JamesBu21387819 Imagine being such a bootlicker that you tolerate putting up with substandard service. Oh, and you're using the internet whilst complaining about people not having an internet connection, you mouth-breather.

  • gerarddward
    Gerard ward (@gerarddward) reported from Addlestone, England

    @SkyHelpTeam It has been down for a few hours in Surrey. Router shows everything is OK but it is not working.... is it still down for most people?

  • sudhirkapoor82
    Sudhir Kapoor (@sudhirkapoor82) reported from London, England

    @SkyHelpTeam What’s the latest? Mines still not working

  • gaishey
    Gaishey (@gaishey) reported from London, England

    @iamtomskinner @SkyHelpTeam They can’t say at the moment as their internet is down and unable to get online to fix the problem

  • dbritten
    David Britten #RenewParty (@dbritten) reported from Wandsworth, England

    Awful #CustomerService @SkyUK you managed to cut off my Sky. Engineer attended to update SkyQ,failed due to council regulations, told throw away Q card keep old one(3 months ago).Today viewing card error, as I had not installed new viewing card to Old system.3 days wait new card

  • shoreditche2
    Michael Berg (@shoreditche2) reported from Hackney, England

    @FR14LLL @SkyHelpTeam There’s an outage and appears wide spread !

  • KillerHeels_UK
    ⚒️🎄 Edgware Baubles 🎄 ⚒️ (@KillerHeels_UK) reported from Barnet, England

    @1889_cards @SkyHelpTeam @JamesBu21387819 Imagine paying for a service and not getting it....

  • COLFESeconomics
    COLFESeconomics (@COLFESeconomics) reported from London, England

    @SkyHelpTeam No Christmas Eve #StarWars as broadband not working; thanks @SkyHelpTeam

  • gavinreece62
    Gavin Reece (@gavinreece62) reported from Walthamstow, England

    @SkyHelpTeam Just moved to sky from Bt . Never had a problem with BT in over 15 years - now this ! 2 weeks with sky 👎 Really not impressed

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • shaun_smith26
    Shaun Smith (@shaun_smith26) reported

    @SkyHelpTeam I’ve recorded Joshua v Usyk but cannot watch, could you help asap please?

  • NealeConnon1872
    Neale Connon (@NealeConnon1872) reported

    @SkyHelpTeam can I get some help please ref boxing

  • Nik_McD
    Nick McDonald (@Nik_McD) reported

    @SkyHelpTeam Can you give us some guidance please @SkyHelpTeam? Lots of us have paid £25 to watch this programme, and there is clearly a technical problem your end that needs fixing. Even if the advice is “we don’t know & we’re trying to fix it”, that at least gives some clarity! Thanks.

  • jcroninuk
    J Cronin (@jcroninuk) reported

    @SkyHelpTeam The chap fixing the solution was great. Ridiculous that you charge a £2 admin fee for doing it over the phone when it was caused by a technical fault of your own?

  • charlottejohnsx
    c h a r l o t t e ❣️ (@charlottejohnsx) reported

    @SkyHelpTeam I’ve tried to do this multiple times and it’s STILL not working????????

  • JanineBolland
    janine bolland (@JanineBolland) reported

    @SkyHelpTeam paid for boxing cut off after an hour just getting a blue screen wtf

  • JonKirkness
    JK CRYPTO (@JonKirkness) reported

    @SkyHelpTeam @Nik_McD Don’t have a Home Screen tile for it (same issue as above

  • RICKERSRG
    Rickers (@RICKERSRG) reported from South Shields, England

    What's happened to the SkySports boxing coverage? Presentation is nearly as bad as BT Sport now. Lazy ******* aren't even at the fight. Probably being petty towards Hearn and Joshua seen as its his last fight on SkySports

  • mrmrwhite86
    Matthew White (@mrmrwhite86) reported

    @SkyUK @SkyHelpTeam Why cant we order the boxing tonight on boxoffice? We have ordered the event but cant watch it its just stuck on a blue screen. Rebooking using the pin doesnt help?

  • LaurieGrif
    Laurie Griffiths (@LaurieGrif) reported

    @SkySports @SkySports why is sky only showing blue screen after ordering? I’ve tried re-ordering and still not working!