Sky Outage Report in Acton, Greater London, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Acton, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Acton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (31%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Acton, Greater London, England
The most recent Sky outage reports came from the following cities: Brentford, London, Wallington, Hampstead, City of Westminster, Islington, Poplar, Croydon, Tower Hamlets, Hackney, Hounslow, Harringay, Waltham Forest, City of London and Southwark.
| City | Problem Type | Report Time |
|---|---|---|
 Brentford |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Wallington |
Wi-fi | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Acton, England
Latest outage, problems and issue reports in Acton and nearby locations:
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Ellie ..†
(@elxliee) reported
from
Kingston upon Thames, England
@SkyHelpTeam hi my broadband is down at Kt12sa, is there any issues as I’m working from home and cant get back online
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Nick Spero
(@nickspero) reported
from
Barnet, England
@SkyHelpTeam been utterly left in the lurch by Sky despite having been a customer for >20 years (& a VIP whatever that means).
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Joshua Milton
(@miltipello) reported
from
Walthamstow, England
@SkyHelpTeam I've had multiple error messages on multiple screens. Some times when performing the test, sometimes when the test fails and it tries to re-direct me to the help page. Thus my frustration at being pointed to the tests and the help page.
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Your Favourite Libra
(@ToniiiiMooree) reported
from
Hackney, England
Has anyone face a bill increase & poor customer service from @SkyHelpTeam during this period. I’m aware I’m owed more than £300 pounds due to the poor broadband service since 2018/19
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
I hate @SkyUK so I call the phone help and the answer to my sky Q not connecting is to send a Ethernet cable which will take 5 working day’s... **** off I pay £120 a month and now I can’t use my sky mini boxes or get any on demand stuff @SkyHelpTeam you are ***************
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Karis™ Kubili
(@thekarisgeorge) reported
from
Poplar, England
@SkyHelpTeam hey guys. TV service hasn't worked for all of lockdown. Cant call and to be honest wanted to cancel as it's a cost I can live without right now. No way to cancel however (no call centres open and no self serve). Advise me on how to cancel this (I'm out of contract)
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Joshua Milton
(@miltipello) reported
from
Walthamstow, England
@SkyHelpTeam broadband service recently has been terrible, but really stepped it up today. Connection lasting no longer than 10 minutes meaning I can't work, or do much else with your services. I try to run the tests, but predictably they don't work either. Utterly useless.
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John Cahillane
(@johncahillane85) reported
from
Iver Heath, England
@skytv @SkyHelpTeam Absolutel atrocious that you are not sending engineers into property's of people classed as keyworkers or those with underlying health issues while all this is on going I am one minibox down just had an argument with a customer service rep on the phone
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
@SkyHelpTeam No at the end of the steps I get a blank page that’s the problem 😤
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Matt Lawley
(@mattlawley703) reported
from
Croydon, England
@SkySports No problems with that whatsoever. You can’t start a new season when there’s just 8/9 games left. Play 2-3 games a week.
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
@JayHayon66 @SkyHelpTeam It’s ridiculous I pay over £100 a month and when there’s issues I’m not allowed to call cause I’m not a key worker but I still have to work from home . And my job is actually supporting the NHS 😤
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Joshua Milton
(@miltipello) reported
from
Walthamstow, England
@SkyHelpTeam I'd love to, but your app isn't letting me sign in to complete the test.
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
@SkyHelpTeam When I go to the link and do all what it says and it asks if it works, which it doesn’t , it just takes me to a blank page so there is no further help
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Celia Smith
(@celysmith) reported
from
Watford, England
Please help us out @SkyUK @SkyHelpTeam We’ve tried your help team but got nowhere. We Need WiFi!
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
Why is it so difficult to get help from @SkyHelpTeam .. my sky Q won’t connect to my Sky hub box
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Wendy Boast 🌼🌝🍂🐾
(@VisitPeaks) reported
from
Enfield Lock, England
@SkyHelpTeam disappointed to see Im still paying full monthly fees despite no one in the holiday cottages due to lock down. Please help reduce my bills (x2)
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Ashley James
(@ashleyljames) reported
from
Wandsworth, England
@citythameslink1 @SkyUK I want to cancel my movies subscription but I won't let me do it online. Says I need to call!
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Joshua Milton
(@miltipello) reported
from
Walthamstow, England
@SkyHelpTeam If you read my tweet you'll see that I've tried running tests, but they're not working. Just palming me off to a website that doesn't work / I can't reach doesn't help.
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Keiran Betteley
(@kbetteley) reported
from
London, England
@Elpifco3 @coleddievickers @bluesam33 @SkySports Surely makes more sense for us to accept that no one could have foreseen this and just cancel the season out of respect for the thousands who died. Terrible shame for the red lot from across the park but you win some, you lose some... couldn’t happen to s nicer bunch...
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Michael Vermij
(@NeQulaX) reported
from
Poplar, England
@SkyHelpTeam @SkyHelpTeam in the last 2 hours internet has dropped 3 times again, I did a line test and says to call you as there are problems, can this please be looked into as this is beyond a joke now
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Shaun Dobbs ⚒
(@ShaunDobbs1) reported
@SkyHelpTeam Why is my sky not downloading catch up tv it say's download failed please help it's been like that since yesterday.
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Connor Jewiss
(@connorjewiss) reported
@SkyHelpTeam Think Sky Stream needs some work. Constant crashes, Netflix freezing after use, stream glitches, and other bugs. Switching off at the wall 2-3 times per day. Network fine, software issues all over!
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Craig Peachey
(@mrpeach1985) reported
@SkyHelpTeam @Sam_Mallory looks like quite a widespread issue, mate! Not timescale on when it’ll be fixed either! Just renewed my contract for another 18 months yesterday, too! 😑😑😑
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Sarah Elizabeth
(@MissFreestoneUK) reported
Dear @SkyUK , I've been messing around all day trying to download programs, only for them to fail or get stuck on rec. I've had box & b/b unplugged, on/off, been online continually (cos wifi working) only to suss out it's only #Sky own channels tht don't work WTF? 😡 #Stressed 😤
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Farouk
(@FAaruKaAkh) reported
@SkyHelpTeam So, we have had no internet for more than 25 hours! Is that normal? Nobody wants to give us a timeline of when this issue will be resolved nor provide details on what's going on?!!!
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Davy Wallace
(@davywallace15) reported
The hypocrisy World Cup goes to @SkySports for questioning migrants on being genuine or not or fishing for human rights issues while being …in Qatar …for the World Cup 👏
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Bella
(@BelindaJayneKen) reported
@SkyHelpTeam I've had it with Sky as this is the 2nd time I have had any notification of a subscription increase, their customer service is not much better as they don't care for a customer and subscriber of over 20 years, so on 21st November I'm being disconnected, thanks for nothing sky.
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DLRA4276
(@DLRA4276) reported
@SkyHelpTeam Main Q box says I have no internet connection, Wi-Fi is working fine on all devices. Have reset & rebooted the box and Wi-Fi router - still not working. Any advice please?
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Me
(@shawtty64) reported
@SkyHelpTeam I'm a new customer. Been waiting on phone to customer services for someone to answer 48 mins now really poor service...thinking of cancelling contract already
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Gary Thorne
(@GaryThorne) reported
@SkyHelpTeam I can't download anything on my Q boxes. Please help?