Sky Outage Report in Acton, Greater London, England
Why is my Sky service not working?
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
Problems in the last 24 hours in Acton, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Acton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 30: Problems at Sky
Sky is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
- Internet (46%)
- TV (30%)
- Wi-fi (13%)
- Total Blackout (5%)
- Phone (3%)
- E-mail (2%)
Live Outage Map Near Acton, England
The most recent Sky outage reports came from the following cities: Wandsworth, London, Hammersmith, City of Westminster, Harrow, Fulham, Croydon, Camden Town, Southwark, Stanmore, Hackney, City of London, Brentford, Watford, and Waltham Forest.
| City | Problem Type | Report Time |
|---|---|---|
 Wandsworth
|
Internet | 2 hours ago |
|
London
|
Internet | 17 hours ago |
|
London
|
Internet | 22 hours ago |
|
Hammersmith
|
Wi-fi | 24 hours ago |
|
London
|
Internet | 1 day ago |
|
London
|
Internet | 1 day ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Acton, England
Latest outage, problems and issue reports in Acton and nearby locations:
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Manesh Komal (@komal_manesh) reported from Hillingdon, England@SkyHelpTeam Your customer care team are the worse you guys are really good at misleading customers well done sky
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David Collins (@MrDavidJCollins) reported from Camberwell, England@SkyUK Stopping customers from cancelling sport’s subscription by not allowing u 2 cancel online and having to wait over an hour to speak to a member of staff, so u give up..disgusting
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Nickle Arse (@Brunts1980) reported from Lambeth, EnglandWas just about to leave @SkyUK as the broadband was too slow. They upgraded me to superfast broadband which should have been done by today and they have now advised that it will be another week. Great way to treat your customers #angry #skybroadband
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Thomas Hartley (@therealowlstom) reported from Moor Park, England@SkyHelpTeam can I please ask why Liar series 2 which started last night is not even available to watch via Sky Go, never mind download which I'd like to do. Whereas all of series 1 is available. Doesn't seem right to me. Thank you.
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john parslow (@hornetboy84) reported from Brentford, England@RobGooders @jffcpfc @SkySports I’ve seen it from all Angles . No heads actually clashed - he leant in and pushed his chest at him. Zaha pushes him in the face so that should a red ... but I agree just let it go as caps was stupid and was baiting him. Meanwhile - elbow in face on Kabasele ....
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Emma_L (@Emma_L12) reported from Kingston upon Thames, England@SkyUK I’m a bit disappointed, I was waiting for a call back the other day and it never happened. Arranged an engineer as a last resort when I really want to leave completely, but got taught into it. Was promised they would look into a better date/shorter time, didn’t hear back.
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Rajeev Datta (@rajeevdatta) reported from Brentford, England@JezzaH99 @bradyboyqpr @SkySports @skytv That’s not what Sky would want to do. They live & die by their subscriber figures.Seeing loads of folk cancel & run the risk of losing them to others wouldn’t be commercially smart.They’re best off acknowledging current situation & then making gesture to the current subscribers.
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tony pickering (Roy) (@tonysacting) reported from Camberwell, England@virginmedia Interesting when you get disconnected the moment you tell the agent the deal to stay with you as a loyal customer is way higher then new customers and £20 a month more than @SkyUK Especially when your charging me per minute to call you as you never fixed my landline
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Vialli's Chelsea FC (@VialliChelseaFC) reported from City of London, England@vuym524 @skytv @SkyHelpTeam I have been advised not to go round so I can’t sort his box out - plus he has difficulty selection multiple options on customer service calls. Being isolated, he needs to stay occupied
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Vialli's Chelsea FC (@VialliChelseaFC) reported from City of London, England@SkyHelpTeam The screen has has a message since yesterday “your box is initialising, please return back in the future” - now saying they HD box is not getting a satellite signal - I need someone to call him to sort this out
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Vialli's Chelsea FC (@VialliChelseaFC) reported from City of London, England@benjamincfc_ @skytv @SkyHelpTeam His box has been getting a configuration message since yesterday - tried to reboot while I was on the phone. Tried taking the card out, none of it works.....box is still showing no picture but no message of no satellite signal
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Kim Ormsby (@KimOrmsby3) reported from Rickmansworth, England@inrickmansworth @UKPowerNetworks @OpenreachHelp @Observer_Owl Apparently it’s an Openreach thing. We’ve had intermittent internet for over 2 weeks now. We have phoned or emailed @SkyHelpTeam every day sometimes even 2 or 3 times. Absolutely no help, no follow up. Going to go to Virgin!!!
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Charlie Tebbs 🙋♂️ (@Chazacox) reported from Barnet, England@JosiePosie2 @SkyHelpTeam We have @SkyUK and our broadband is shocking too! Endless phone calls and visits resulted in nothing. Awful.
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Blueman (@yas_balotelli45) reported from Walthamstow, England@Taylan_Gul @SkySportsPL @SkySports Rt it’s stupid what he did by saying I don’t want to say it but then proceeds to say it 😭 but ngl being here 6 months at the club his fitness should be way better and technique physicality and skill wise he’s ready for the prem which is what’s so disappointing about him
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Lee Brady (@bradylady1986) reported from Merton, England@SkyUK what rubbish. Attempting to cancel my subscription after years of poor TV signal and get the recorded message ‘we’re closed. Please call back between 8:30am and 8:00pm’... note that the time for this was at 7:50pm.
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Jeremy Harrod (@JezzaH99) reported from Harrow Weald, England@rajeevdatta @bradyboyqpr @SkySports @skytv So cancel your subscription. Simples.
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Garry Clark (@Gmski) reported from Tottenham, England@SkyHelpTeam I understand the pressures the call in team are under but the inability to cancel Sky Sports via the website seems like a wasted resource.
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Dave (@rundaverun93) reported from Wandsworth, England*******. @SkySports should be ashamed showing Porn before the 9pm watershed.
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Ryan Heatly (@RyanHeatly) reported from City of London, England@lee4ord @btsport @SkySports Not a bad shout
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BSmith (@BrendaSmiffy) reported from Poplar, England@sternejohn @SkyHelpTeam Been thinking about upgrading the telly due to the poor picture but realised it’s the broadband.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Daniel Toma (@DanToma85) reported@SkyHelpTeam I'm being completely blocked from talking to your customer support team and denied my rights to cancel my broadband within my cooling off period/broadband guarantee. Can someone please talk to me?!
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Daniel Toma (@DanToma85) reported@SkyHelpTeam Surely you can check im actually in a queue if i provide the number i called from or my account details? I feel like an idiot sitting here in silence for over an hour now
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Derek Jones (@djones1509) reported@SkyHelpTeam I have sent you a DM, please respond. I'm not an existing customer, nor do I want to join! :)
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Adam Silveston - SEO Consultant Hampshire (@Adam_Silveston) reported@SkyHelpTeam Thanks for your help. To date this year I've lost 26.5 hours of work time due to the internet being down and counting. Could you please be advise on the complaints and compensation process?
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Jamie McDonald (@TheCaleyMafia) reported@Ryanclifford11 That's no gonna happen as @SkySports is *** T.V in disguise. That's why as a Celtic fan I've never, and will never subscribe.
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Adam Silveston - SEO Consultant Hampshire (@Adam_Silveston) reported@SkyHelpTeam Thanks for your help. I am not looking for loss of earnings, but rather compensation for a service which keeps failing. I have been with Sky for nine years, but will have to file a complaint based on this year alone.
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Gary (@scott4_g) reported@SkySports To be honest I’m not vaguely interested in what the soccer special team are saying!! What have any of them ever done!! Worst panel ever!!
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Sarah Raynsford (@Sarahlraynsford) reported@SkyHelpTeam no Sky mobile service in Lowestoft atm, can you advise if there's an issue? Has been like it all morning at least. Ta
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WalkerM1983 (@M1983Walker) reported@SkySports Cancel it
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Scott Dempsey (@Scott011121) reported@SkySports But you had no issue with the disallowed Celtic goal at Tynecastle?