BT (British Telecom) Outage Report in Kew, Greater London, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Kew, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Kew and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (17%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Kew, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: Hackney, London, Croydon, City of London, Hammersmith, Paddington, Tower Hamlets, Islington, Ealing, Wembley, Barnet, Hounslow, Southwark, Harringay and Iver.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Internet | |
| London |
||
| Croydon |
Total Blackout | |
| Croydon |
Wi-fi | |
| Hackney |
Internet | |
| City of London |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Kew, England
Latest outage, problems and issue reports in Kew and nearby locations:
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JorG
(@spanishgeo) reported
from
Merton, England
@haggerzz @bt_uk @btsport I’m seriously annoyed with #btsport They won’t allow suspension of payments while NO SPORTS are going on. And they don’t make it any easy to cancel the subscription online. This is #abusive behaviour. I’ll call and once cancelled, i’m not returning to them!
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@Stephen40141780 @bt_uk Same experience!!!! The customer service promised to call back @bt_uk but never followed up, I need to cancel my broadband real quick and move to another server!
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Anouska Leon
(@AnouskaLeon) reported
from
Merton, England
@bt_uk Ok its 0.11 mbps download, 0.13 upload. (Thats from google) cant login because i cant remember my password and it wont reset for some reason
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@zXenx @bt_uk No, I am not, i waited 50min as expected and instead I was treated poorly and the customer helpline person decided to hung up on me saying he cannot hear me despite I can hear everything and the phone reception is very good here! Nothing to do with self centredness my friend 😂
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Ben Fisher
(@BenFisherCT) reported
from
Islington, England
We’re not being threatened by some communist tech firm. Imo you should start packaging any of that Huawei crap from China and start sending it back. @O2 @EE @VodafoneUK @ThreeUK @bt_uk
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@Rossifer @bt_uk @MartinSLewis Seems like @bt_uk only prioritise response to certain twitter accounts with a large following - Guess all of us have to wait till they can actually respond to our queries!! #poor #customerservice despite being a regular @bt_uk service user for the past 3 years...,
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Rob ‘Mr Vee’ Vary
(@RobVary) reported
from
Camberwell, England
@bt_uk I’m trying to cancel BT sport on the phone for the last two days . Why can’t this be done online
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JorG
(@spanishgeo) reported
from
Merton, England
@SportOnTheBox @btsport @bt_uk @NHSuk Such a joke! They don’t let you suspend your subscription while there is no live sports. And they don’t let you cancel your subscription online. They make you call them, when they have “VERY busy lines”.
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Caz ☺🏴
(@caz_08) reported
from
London, England
@btsport @dallaglio8 @WaspsRugby What about #CustomerTalk DD getting canceled tomorrow as no income #selfemployed means no cash to pay for a football service I was paying for & you don’t have. Be like @skytv & play the game!
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@jugglerbry @bt_uk I was originally charged 33 per month for broadband, now they decided to charge 52/ month without notifying me about the change - they will still leach on my direct debit and despite calling them up to cancel it - they pretend they can’t hear the line and hang up on me! @bt_uk
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abby handbridge
(@abbyhandbridge) reported
from
Islington, England
@piersmorgan my 78 y/o mother has no broadband and @bt_uk are being extremely unhelpful.... please help! We need to see she’s ok.
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Caz ☺🏴
(@caz_08) reported
from
London, England
@Craigro37117708 @Flight_Refunds @skytv @btsport @British_Airways @easyJet @nhcollection I agree but at least @skytv done something to help customers out!
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Rob ‘Mr Vee’ Vary
(@RobVary) reported
from
Camberwell, England
@btsport why are you not making it easy for your customers to pause your service like sky
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@bt_uk Yes @bt_uk still requiring clarification from the DM I sent + cancellation of broadband service because I had enough! Overcharged and need refund.
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@chriswalklett @bt_uk I very much agree to you, very poor response from @bt_uk who deliberately ignored my messages
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Colin McFarlane
(@colinmcfarlane) reported
from
Hackney, England
@btsport Can you please follow the lead of @SkySports & simplify the process to ‘pause’ the sport until @ChampionsLeague & @premierleague are up & running again. If the economy can be paused it should be simple enough to pause this service for customers. Pls update on @Twitter 👍🏽
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Anouska Leon
(@AnouskaLeon) reported
from
Merton, England
@bt_uk In relation to this, I received a text today to say a fault has been found and to call call centre but same issue with pw applies so they told me to speak to you again. See DM
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@bt_uk agreed to @jugglerbry, my queries are not being answered despite being on hold on customer service phone line for 1 hour and get very poor response on cancelling my BT broadband service.
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Jenni Hibbert
(@jhibbert1) reported
from
Hammersmith, England
@nickwhm1973 @ugomonye @btsport @ajcdeane may recall this evening too, being the poor guest we had invited round....
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Caz ☺🏴
(@caz_08) reported
from
London, England
Well done @skytv @SkyFootball 👏👏 pausing sport on our bills. Oh well @btsport showing no support for customers 🙄 hope a lot of people don’t renew contracts with you!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Moddrik
(@Moddrik1) reported
@ItsZoil @bt_uk mad cuz bad
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Lynne H
(@hibsnibs) reported
@bt_uk I repeat - I have been waiting three weeks. When will this service be active?
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jaffa
(@jaffamainman) reported
@bt_uk Acc: GB23408062 Steven Jeffries, 29 Alexandra Rd CT10 1EP. Moved house on Monday and the Broadband was transferred no problem, I'd had a BT account at my previous address. I couldn't get BT sport HD though and it seems there'd been an issue your end.
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🌟🌟🌟🌟🌟🌟🏆
(@davelfc1984) reported
@bt_uk Honestly there's no point i won't be able to use the Internet and I'll get awful speed readings then your people will say its running really fast and we just go round in circles
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Chris Graham
(@ChrisGinteriors) reported
@bt_uk It was constantly dropping out, way to late now anyway, when I was getting nowhere with you, I have ordered a new fibre service. Hugely disappointed at being lied to regards extending my service.
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Lynne H
(@hibsnibs) reported
@bt_uk Also, if you've got a note in your system that says the date has been moved - would it be good customer service, polite, or even just common courtesy to let me know that? Would that stop me pointing out yet another @bt_uk failure on Twitter, d'you reckon?
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IshaanS_
(@lfcishaan_) reported
@AIex28ii @CE0ofMandanda @btsport get your camera lads on this. Massive fight going down between two world class fighters can’t be missed
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Lynne H
(@hibsnibs) reported
@bt_uk It was you that provided a new stop and start order. I had a working line with Vodafone until 18 Jan which is when you were supposed to pick it up. You couldn't figure out what the problem was which us why - after failing to do this on 18, 20 and 22 you eventually issued 1/2
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Action Fraud
(@actionfrauduk) reported
@LaNouOr @bt_uk @CityPolice 2/2 The information you provide may enable us to take action to disrupt the activities of suspected criminals. This activity can be in the form of requests to suspend or take down fraudulent telephone numbers. AM
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jaffa
(@jaffamainman) reported
@bt_uk Beginning to get frustrated by #btbroadband customer service. The transition from one house to my new home was supposed to be seamless but the TV setup is turning into a pain. 3 phone calls later to different departments and losing connection I need a callback!