BT (British Telecom)

BT (British Telecom) Outage Report in Kew, Greater London, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Kew, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Kew and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Kew, Greater London, England 12/04/2025 08:35

December 04: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Kew, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: Hammersmith, London, Barnet, Greater London, Hackney, Camden Town, Poplar, City of London, Harringay, Southwark, Hampstead, Enfield Town, Wembley, Wandsworth and Warlingham.

Loading map, please wait...
City Problem Type Report Time
United KingdomHammersmith Internet
United KingdomLondon Internet
United KingdomBarnet Phone
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomGreater London Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Kew, England

Latest outage, problems and issue reports in Kew and nearby locations:

  • ipowell1 ian Burgin (@ipowell1) reported from Camden Town, England

    @bt_uk Never seen this woman but damn she is fine.!

  • siancanseeyou Mij➶ (@siancanseeyou) reported from Barnet, England

    Still can’t watch anything on Netflix because my @bt_uk broadband is so ****!😡

  • JaneBLyons Jane Lyons (@JaneBLyons) reported from Camberwell, England

    Absolutely. There’s been nil interest or support from @bt_uk @WeAreOpenreach for years. Now reached crisis point with with so many relying on bad WiFi to keep learning, working or to get their shopping slot. Action now please

  • pkllwy Paul Kellaway (@pkllwy) reported from Poplar, England

    @bt_uk It's just a shame that your customer service department isn't able to use commonsense and escalate to openreach for investigation when there was patently a problem reported

  • Goonerlover69 ❣HANDCUFFED❣ (@Goonerlover69) reported from Croydon, England

    @bt_uk Dear bt received a call from India from number 077776862430 claiming to be from @amazon telling me that £39.99 will be deducted from my account for prime, when I asked him to repeat the details they hang up & I've tried to ring back, number not recognised 🤔

  • emilyraylondon Emily Ray (@emilyraylondon) reported from London, England

    @bt_uk Hi! It has been sorted for us now thanks. We managed to get through to someone by phone. We are having internet issues with you on a near weekly basis so I'm sure it wont be long before we have to get back in touch with you unfortunately! @LuckyWaster

  • symbosimbo SiBurman (@symbosimbo) reported from London, England

    @soen @TalkTalk @bt_uk True! I just want a decent signal though.

  • RidleyRoad174E8 Ridley Road Resident (@RidleyRoad174E8) reported from Hackney, England

    @ridleyneighbour @bt_uk @networkhomesuk Sorry I have only just seen this. Thanks for your support!

  • OllieGeale Ollie Geale (@OllieGeale) reported from Camberwell, England

    @benlewismedia @btsport I've never met a man to rely so heavily on an Interview Wing 🤣

  • MikeMay69 Mike May (@MikeMay69) reported from Barnet, England

    @GabbyLogan @BTCare BT=Bloody Terrible

  • LPESSN LPESSN (@LPESSN) reported from Camberwell, England

    @ashley_jp_83 @TKASMrShepherd @RaynerSport At the end of the day it all boils down to TV money. Both Sky and BTSport wanted the games back as they weren’t going to pay the full amount. Women’s game would have been easier to restart.

  • eddibfit87 Edward berry (@eddibfit87) reported from Hammersmith, England

    @bt_uk Paula I have tried everything , I have just been waiting on your phone line for help for 35mine then got cut off. I am desperate for help I will try calling again in a bit. Can you help me thank you

  • shoeburger Kieran Shew (@shoeburger) reported from Merton, England

    Spoke @btsport before lockdown to cancel. They forgot to do it, no record of my chat and expect £120 for the past 3 months. What a joke of a company! @bt_uk @BBCWatchdog

  • chelseafran FranCfc🏴󠁧󠁢󠁳󠁣󠁴󠁿🇨🇦 (@chelseafran) reported from Croydon, England

    @bt_uk It seems to be back to normal again. It was only slow for a couple hours yesterday morning but since then has been fine

  • DianaNye Diana Nye (@DianaNye) reported from Paddington, England

    @bt_uk 😂 the website page is down

  • pkllwy Paul Kellaway (@pkllwy) reported from Poplar, England

    Hi @bt_uk another neighbour in the building has also reported identical issues. Sending me a replacement router clearly isn't the solution

  • KiranRaichura Kiran Raichura (@KiranRaichura) reported from Watford, England

    @SkySports if you're going to have that nonsense-spewing ****** as a pundit, then at least get someone with a backbone, and perhaps from the other clubs standpoint, to tell him he's being stupid. There are good pundits around, but you seem unable to find them, unlike @btsport

  • albsar1970 Al Sarpong (@albsar1970) reported from Lambeth, England

    The look on Auba’s face, and no replay offered by @btsport! Must be a bad injury. Gutted really because he has been our best player of late, quite frankly. Speedy recovery, @Bernd_Leno! 🤞🏾 #BHAARS

  • petergardner50 peter gardner (@petergardner50) reported from London, England

    @btsport Tried to log in with details saved . Wont let me as normal . Hopeless service never get to anyone . About anything had it with you lot . Dreadfull service .

  • enbsalmon40 Edward Salmon (@enbsalmon40) reported from Camden Town, England

    @bt_uk in the queue and you threw me out at 2100hrs. Absolutely disgraceful and I’m going to cancel my upgrade and leave you in September!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • dochill82 Chris Hill (@dochill82) reported

    @bt_uk shocking, utterly appalling customer service. Tried to sort a home move, spent 4 hours on phone trying to sort their mess, moved in today and no phone or broadband. Please sort this or I will cancel my subscription

  • Daniel_Evans56 Daniel Evans (@Daniel_Evans56) reported

    @England @bt_uk @JesseLingard He was arguably the worst England player lol

  • Funkyhound Jon Harris (@Funkyhound) reported

    @SouthamptonFC @btsport @PrimeVideo you have let us down here.

  • StickandRibbon Stick & Ribbon (@StickandRibbon) reported

    hello @bt_uk it seems yr servers r blocking my business's emails getting 2 my customers (who genuinely want 2 hear from us)! We r a small business & not being able 2 contact r database is very frustrating + damaging. Please help! #btinternet

  • georgia_kate97 georgia (@georgia_kate97) reported

    @bt_uk This still hasn’t been sorted. We’ve now had 3 appointments booked to speak about this, first 2 you never bothered to call and despite requesting multiple times that you call BOTH numbers on the account you only called 1. Our list of complaints is getting longer the more u avoid

  • D_C_Production Dan Clarkson (@D_C_Production) reported

    @bt_uk have now failed to call me despite promising and assuring me for the LAST 2 ENTIRE DAYS. Just how much do they want to piss off a customer? They have been nothing but #liars and #**** through all this. Now nearly into MONTH 3 of waiting for a broadband connection. #awful

  • MiriamLongworth Miriam Longworth (@MiriamLongworth) reported

    @bt_uk Yes, it was working again by approx 15:30 on 25/03/2021. Thanks for checking. As I said though, my issue was not being warned in advance.

  • nicethaa NICE THA (@nicethaa) reported

    @bt_uk actually tho me wifis terrible how we gonna solve this

  • armystu23 GoldenAye64 (@armystu23) reported

    @bt_uk @BTCare home for one night after being away for 3 weeks and my internets not working, having to use my phone to watch the rugby and as I'm away again for another 2 weeks from tomorrow I have to wait until then to get it fixed!

  • SoulfulScotsman 🏴󠁧󠁢󠁳󠁣󠁴󠁿 Stephen Howie 🍀 (@SoulfulScotsman) reported from Richmond, England

    @bt_uk @amysverse_ Dear BT. I've had the same issues this week and @virginmedia asked me to contact YOU about this as BT Sport are the programme providers / rights holders. What are we supposed to do here? We completely stuck in the middle and paying for the privilege.