BT (British Telecom) Outage Report in Kew, Greater London, England
No problems detected
If you are having issues, please submit a report below.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Kew, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Kew and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (60%)
-
Wi-fi (14%)
-
Phone (11%)
-
E-mail (6%)
-
Total Blackout (6%)
-
TV (2%)
Live Outage Map Near Kew, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: Tower Hamlets, London, Hackney, Southwark, Ealing, Croydon, City of Westminster, Wembley, Carshalton, Feltham, Isleworth, Greenford, Banstead, Islington and Wandsworth.
| City | Problem Type | Report Time |
|---|---|---|
 Tower Hamlets |
Phone | |
| London |
Internet | |
| London |
Internet | |
| Hackney |
Internet | |
| London |
Internet | |
| Tower Hamlets |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Kew, England
Latest outage, problems and issue reports in Kew and nearby locations:
-
Jane Means
(@janemeans) reported
from
Paddington, England
@bt_uk Why have you cut off my elderly parents wifi & phone for no reason when they’ve paid to date? They’re vulnerable & req f/t care & rely on these svcs Dire situation as they live in a rural area w no mobile signal & their carers can’t contact them #BT #HELP @MoneyTelegraph
-
Steven Chapman
(@DrStevenChapman) reported
from
Kingston upon Thames, England
@bt_uk So we need to re book our order and wait for openreach to turn off the old line. The issues are 1 BT did not tell us there was a problem 2 We have to re order ourselves and 3 we are still paying direct debits - even though there is no service. I realise we will get a refund
-
Kelvin Thomson
(@ThomsonKelvin) reported
from
Barnet, England
@bt_uk Broadband seems to be down in Barnet area. Please advise
-
Sukh Thind
(@SUKHTHIND) reported
from
Hounslow, England
@bt_uk This issue hasn't been resolved, you're said it is my device! I have samsung note 8 with latest Android software, version 9.
-
Pam
(@Winemonday) reported
from
Richmond, England
@bt_uk 5 weeks to wait for WiFi to then be told I need an engineer ! I am exasperated at the awful service I’ve received just for doing a home move. If it wasn’t for a £190 get out fee I would leave.
-
Louise Brooker
(@EdwynUK) reported
from
Walthamstow, England
@bt_uk is broadband down in Leyton E10? No service and router not responsive
-
Cllr Paul Kohler🔶SW19
(@PaulKohlerSW19) reported
from
Merton, England
@bt_uk I know no more than what I’ve told you. Cannot help thinking it would be quicker for you to forward my message to the relevant department than type a response asking me to go through further hoops…
-
victor martinez
(@CoreblimeyVic) reported
from
Esher, England
@bt_uk where do I start with how terrible your service is , let me start with being passed from one person to another on a call then put indefinitely on hold , next contract switching to a provider with manners .
-
talie
(@TalieDelemere) reported
from
London, England
@bt_uk hi there, I need to send my old BT box back and I'm getting reminders about it but I've never had the box/envelope whatever sent to me to do that
-
julie atkin
(@atkin_julie) reported
from
Hackney, England
@bt_uk fix my broadband it's disgusting charging people money and not providing a service.
-
Steven Chapman
(@DrStevenChapman) reported
from
Croydon, England
Pretty vexed that after two hours talking to @bt_uk we will be without internet and phone for at least another two weeks. They failed to tell us there was a problem with our order, when we made it and we have to reorder again ourselves even though it’s their mistake !!!!!
-
Daniel Hirschmann
(@danielhirschman) reported
from
Hackney, England
Wow, @bt_uk your customer service and internal systems are utterly disappointing. First you send me the wrong kit multiple times over 5 weeks(!) and then send me a message telling me if I don’t return the most recent one, I’ll be charged £50 - eventhough its STILL the wrong kit!
-
Steve Rowley
(@MidEssexOD) reported
from
Islington, England
@Ofcom Please encourage @bt_uk to make it more obvious that once the BT home phone service goes digital as the PSTN is being switched off 999 calls cannot be made in the event of a power cut or broadband failure. On their comms its in the small print.
-
SALTED CARAMEL 🍫🍯 🇯🇲♑️
(@R_Tillo_x) reported
from
Camberwell, England
@bt_uk my internet has been redistricted for 2 days because i want to cancel and i work from home! #btarebullies
-
julie atkin
(@atkin_julie) reported
from
Hackney, England
@bt_uk Done the text. It's occurring frequently lately. I'm still waiting for supervisor to call me regarding problems on my account and still no call to me. Waited all day after calling 150 at 12pm.
-
Rahel Bailie
(@rahelab) reported
from
Camberwell, England
@bt_uk Nope, they fixed my billing problem, thanks.
-
peter
(@peter33266430) reported
from
Kensington, England
@bt_uk called Bt to upgrade my services she said she’d call me back 30 minutes, it’s been over an hour know, I don’t think I bother anymore , what crap service, as usual by BT , I don’t why I even bothered thinking I should up grade with BT , useless
-
Adam King
(@TheLoneRanger00) reported
from
Paddington, England
@BTCare @ofcom Can BT explain to me how my mother’s account was closed because someone claimed to be moving into her address. With no access to her acc. Details. She thought letters received were a scam as the letter was such poor quality. So she called and told nothing was wrong
-
Michael Wong
(@MJ_Wong) reported
from
Barnet, England
Please can some in authority help we get my business up and running? How do they get way with it!?!?!? Has anyone had a positive experience with @bt_uk.
-
Lochlann
(@Lochlanndg) reported
from
London, England
@SkySports really haven’t got the hang of the recap option like @btsport have - when I click on the red card incident I want to see what happened, not just the referee waving the card…
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
RHRP
(@RedHouseRock) reported
@Nelisiwe94 @bt_uk They are not like soldiers, are they being shot at? No, they aren't, don't go off base. The game was lost due to several tactical errors made by the coaching staff, those young men are definitely not to blame.
-
Filbert63 🇬🇧
(@Filbert631) reported
@bt_uk One of them stepped up, did a stupid dance, hit the post and put the other two 'heroes' off. I'd say he owes the country an apology.
-
Thought Police Sgt
(@UK_EngWalScoNI) reported
@bt_uk Brave! The penalties were crap, no matter what their age. Professional footballers just need to put the ball in the onion bag without all the dancing palava
-
Joe Poynton
(@joe8506) reported
@JamesHarkin @virginmedia were the absolute worst I’ve ever had. They hide behind big numbers that don’t translate to the user experience. @bt_uk have been great so far for me.
-
Sen_Fi_Dem_Banter
(@SenBanter) reported
Excuse me @btsport and @SkySports why are you both still refusing to cancel my contract for 🤔 #DoINeedToSueYou #IWantOut
-
Paul Foster
(@paulfoz72) reported
@bt_uk Never mind them how bad was that dummy Mount
-
Jonathan Fearnley
(@JJFearnley) reported
Stayed off Twitter all day so I didn't catch the result of the Home Run Derby. Settled down to watch it on @btsport, especially excited to see what Ohtani can do... and they've edited it out of their coverage. Not a single swing from him or Soto in that first round matchup.
-
Adam's Sister's Brother
(@ARKWalton) reported
@bt_uk my internet has been really bad for weeks. Was hoping it would have worked itself out by now but it hasn’t. Playing games constantly at around 1000ms.
-
Bill Shipley
(@Harry_cartoons) reported
@bt_uk Stick to improving your crap communications business you blithering idiots.
-
Alex Westran
(@TheWestran) reported
@JulianLeppert @bt_uk People like you are the reason this country is so divided. You're the problem.