BT (British Telecom) Outage Report in Kew, Greater London, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Kew, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Kew and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 19: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (17%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Kew, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: Hammersmith, Barnet, London, Harrow, Hackney, Tower Hamlets, Islington, Hounslow, Croydon, Wandsworth, City of London, Greater London, Byfleet, Sudbury and Southwark.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith |
Internet | |
| Barnet |
Wi-fi | |
| London |
Internet | |
| London |
Wi-fi | |
| Harrow |
Internet | |
| Hackney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Kew, England
Latest outage, problems and issue reports in Kew and nearby locations:
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James Valero
(@jamesvalero1977) reported
from
Kingston upon Thames, England
@bt_uk @btsport Having issues with the UCL Champions League coverage on the BT sport app. LP103 error saying I have too many live streams running. I’m not currently streaming anything else??
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Edward Woodhouse
(@edwardwoodhouse) reported
from
Poplar, England
@bt_uk we were told our wifi would go live today. It hasn’t. We were also given a mini hub which doesn’t work. Please can you help us sort this?
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Joe Tyrrell
(@JTyrrell_) reported
from
Lambeth, England
@btsport @bt_uk are you going to fix your PS5 app out any time soon?! I pay for the BT Sport subscription yet I cannot watch any live games. It’s been months now!!
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Daniel Hirschmann
(@danielhirschman) reported
from
Hackney, England
Wow, @bt_uk your customer service and internal systems are utterly disappointing. First you send me the wrong kit multiple times over 5 weeks(!) and then send me a message telling me if I don’t return the most recent one, I’ll be charged £50 - eventhough its STILL the wrong kit!
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The at home gooner
(@GoonerArmchair) reported
from
Epsom and Ewell District, England
@didithitthespot @btsport @Arsenal I dunno mate and now I feel bad
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coolio
(@coolhati) reported
from
Kingston upon Thames, England
@bt_uk we have lost our Internet connection hour a go. We need help Our phone data slowed down we can not contact anyone. Please helppplll
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barrie brown
(@barriebrown1) reported
from
Merton, England
@bt_uk is your customer service line down? Calling the number and it says the help desk is closed
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Janthea46
(@janthea46) reported
from
Kingston upon Thames, England
@bt_uk BT Wi-Fi in my area seems to be down 😱😱
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MISS OLUBUNMI
(@adekoya_k) reported
from
London, England
@bt_uk I have no Wi-Fi, so, I literally cannot watch anything on TV or on my tablet. My so called Halo Hub, just keeps flashing orange. When I called BT, I was told that BT closes at 20:00 🕗 on Saturday’s. Are you not supposed to be open 24 hours to solve problems like these?
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Joe Tyrrell
(@JTyrrell_) reported
from
Lambeth, England
@bt_uk please fix your PS5 app! Doesn’t let me watch live sport with constant buffering or crashing. Works fine on other devices, just not PS5.
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Kelvin Thomson
(@ThomsonKelvin) reported
from
Barnet, England
@bt_uk Broadband seems to be down in Barnet area. Please advise
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グラハム・スミス®
(@BancoDePapa) reported
from
Tottenham, England
@bt_uk my internet is down in Tottenham N17 I have orange lights flashing on my hub and this is the second time we've been down this week.... We only changed recently from @EE and are not impressed
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victor martinez
(@CoreblimeyVic) reported
from
Esher, England
@bt_uk where do I start with how terrible your service is , let me start with being passed from one person to another on a call then put indefinitely on hold , next contract switching to a provider with manners .
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David Robson 🎧🎬🌈
(@DavidRobson84) reported
from
Lambeth, England
@bt_uk I’m getting SO many cold calls on the landline recently, especially first thing in the morning. How do I log it/make it stop? 😭 It’s that much of a nuisance I want to cancel it but need it for work…
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Joe Tyrrell
(@JTyrrell_) reported
from
Lambeth, England
@bt_uk It would help if you enabled being able to stream the coverage from a mobile device onto a tv via Chromecast or similar. I don’t have access to another device other than a mobile and I’m sure you can appreciate watching on a mobile isn’t ideal.
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coolio
(@coolhati) reported
from
Kingston upon Thames, England
@bt_uk @UKDazza Please could you tell us why the Internet is down?
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Henry
(@erossiniuk) reported
from
Kensington, England
Is @bt_uk broadband down? I have no connection at home (post code W105LT) #bt #broadband
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Louise Brooker
(@EdwynUK) reported
from
Walthamstow, England
@bt_uk is broadband down in Leyton E10? No service and router not responsive
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peter
(@peter33266430) reported
from
Kensington, England
@bt_uk called Bt to upgrade my services she said she’d call me back 30 minutes, it’s been over an hour know, I don’t think I bother anymore , what crap service, as usual by BT , I don’t why I even bothered thinking I should up grade with BT , useless
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SALTED CARAMEL 🍫🍯 🇯🇲♑️
(@R_Tillo_x) reported
from
Camberwell, England
@bt_uk my internet has been redistricted for 2 days because i want to cancel and i work from home! #btarebullies
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Brian
(@_nomorepolitics) reported
Thanks @bt_uk for your quick response to a problem with my Smart Hub. It went down at 10:30pm Thursday rang on a Friday morning and just received my new router that is working perfectly👍🏻👏🏻👏🏻👏🏻
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Jakey Bacon
(@FifeCrafts) reported
@bt_uk Is having your services down part of your marketing strategy for this? Had no internet all day, every time I check the status page the ETA for it to be fixed goes back 2 hours
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Tina Reynolds
(@tinamreynolds) reported
Thought it'd been resolved but actually it hasn't and @bt_uk have just cut off the TV...over 4 hours on the phone so far and still not working correctly...
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CALLUM STEPHENSON
(@caljsteph) reported
What a day for my WiFi to go down … @bt_uk
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Hedwig Wendell-Crumb
(@FleabagSilverm1) reported
@bt_uk I worked for the NHS my whole life. I am alone with my husband in a care home with dementia. I told BT over and over I cannot afford this. They are scamming me. Please cut off this contract. I do not want it. I never wanted it.
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Stuart
(@StuMSmith) reported
@bt_uk I have sent details as requested. Give the past history of problems I am not holding my breath for a resolution but open to being surprised.
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Barrie McCourt
(@barriemccourt85) reported
@SimonParker93 @btsport Same issue with me when trying to watch it on catch up. Recording of the live event is fine. This has been happening a lot recently I've noticed. Not good enough @btsport get it sorted.
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We should be angry
(@anger_is_energy) reported
@bt_uk can you provide an update on the broadband outage in Dalgety Bay, Fife (KY11). It has been down for 7.5 hours now.
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Spikeymires
(@spikeymires) reported
@ClaireBegbie @bt_uk Same here Claire. I had sky for 2 years, no problems at all. After a month with @bt_uk 2 big problems.
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FaZe Zilchy
(@ZilchyEU) reported
@bt_uk Is there a problem going on at your end? Because the internet has gone out 20+ times tonight and I have noticed other people having other problems too.