BT (British Telecom)

BT (British Telecom) Outage Report in Kew, Greater London, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Kew, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Kew and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Kew, Greater London, England 11/23/2025 15:35

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Kew, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: City of Westminster, Croydon, London, Southwark, Hounslow, Hackney, Hammersmith, Barnet, Woking, Hampstead, Muswell Hill, City of London, Harrow, Southall and Paddington.

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City Problem Type Report Time
United KingdomCity of Westminster Total Blackout
United KingdomCroydon Wi-fi
United KingdomLondon Internet
United KingdomCroydon E-mail
United KingdomLondon Internet
United KingdomSouthwark Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Kew, England

Latest outage, problems and issue reports in Kew and nearby locations:

  • VentersGaming David Venters (@VentersGaming) reported from Croydon, England

    @bt_uk someone from open reach came did lots tests turned out that the fibre optic cable as near to breaking so packet pingback signal was degrading

  • SimonMonger Simon Monger, SCMP (He/Him) (@SimonMonger) reported from Poplar, England

    @howiejk @bt_uk Most still blame COVID, which I think after two years is a poor excuse.

  • Rpriv77 CpfcRyan (@Rpriv77) reported from Hackney, England

    @OleleSalvador @btsport @CBSSports Down bad

  • nowak_matt Matt Nowak (@nowak_matt) reported from Spelthorne District, England

    @bt_uk Thanks. I’ve already tried that and it says I need to speak to an advisor as I wish to cancel my package

  • kaejlaab The General (@kaejlaab) reported from Islington, England

    @BlackScarfMarc No issues with the fans or players celebrating if I’m honest but the @btsport people is a joke.

  • adekoya_k MISS OLUBUNMI (@adekoya_k) reported from London, England

    @bt_uk It is absolutely ridiculous, how difficult it is to contact BT, if one has a problem or a simple inquiry. And to think, BT are supposed to be Trial Blazers in this field. Anyway, I need to speak 🗣 to someone about a refund for an Installation that was not carried out.

  • VentersGaming David Venters (@VentersGaming) reported from Croydon, England

    really really annoyed with bt there playing with my line again without telling me there doing anything im trying to upload a video to youtube @bt_uk im lookingf to leave bt after 12 yrs this is getting so bad , what would fix this is a 5 min tweet

  • kutanural Kutan URAL (@kutanural) reported from Hounslow, England

    @bt_uk my wifi is down for about an hour.. what's the issue?

  • MarinerIndy James Mariner (@MarinerIndy) reported from Camberwell, England

    Just had the misfortune to catch a few minutes of 'The Football's On' on @btsport . Never again. Like giving weekly airtime to your mate in the pub who think he knows his football, but just doesn't get it. Reactive dross.

  • _LannyWalker Lanny (@_LannyWalker) reported from London, England

    @bt_uk spoke too soon. The pole outside is defective and needs replacing. Note, my neighbour has been having the same issue which started In February

  • ADMunro Alex Munro (@ADMunro) reported from Esher, England

    @btsport @btsportcricket please fix your commentary being about a second ahead of the pictures, it’s driving me insane

  • wp257 Warren Price (@wp257) reported from Barnet, England

    Woke up at 5am to watch #Cricket and #Australia are 3-12! Series lost, but never too late to enjoy @btsport

  • heatherdesign Heather Jenkinson (@heatherdesign) reported from Islington, England

    @bt_uk hello—is BT Wifi down in the EC1 area?

  • _LannyWalker Lanny (@_LannyWalker) reported from London, England

    Why raise my hopes with an installation date when the pole issue was obviously known beforehand? Now I have to wait on slo mo copper wires again @bt_uk

  • VentersGaming David Venters (@VentersGaming) reported from Croydon, England

    @bt_uk engineer has been est repair date next tuesday , ive done cabling and seen how fibre optic is made sounds like it maybe a cracked cable as if its a card my connection be down its just slow

  • AbzManfredo Scofield (@AbzManfredo) reported from Kensington, England

    @bt_uk my internet is down need help asap

  • realJoeBoyd Joe Boyd (@realJoeBoyd) reported from Islington, England

    @btsport I wonder what the fix is?

  • ThomasGrundy3 Tom Grundy (@ThomasGrundy3) reported from Walthamstow, England

    @bt_uk can’t believe how bad the customer service has been with BT. No internet for two weeks, tried to end contact and was told to pay £350 to do so. Absolutely shocking!

  • NicoSCMP Nick Atkin (@NicoSCMP) reported from London, England

    Have tried to resist the urge to go Full Karen on @bt_uk. Phoned them 2 weeks ago to tell them my parents’ home phone line has been cut in half and broadband is down. Have booked 4 appointments with their engineers, each time they haven’t turned up or said anything. shite 🗑

  • Barneteye Roger Tichborne/Rog T (@Barneteye) reported from Barnet, England

    @andrewsduncan1 @btsport They have a policy of employing crap analysts

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • WillEllis1984 Wellis (@WillEllis1984) reported

    @ChicagoOpTic @SkyUK @btsport What I am “literally talking about” is that I pay Sky to provide the BT Sport service... hence they are my provider as I am not directly contracted with BT. Hence I have to raise the issue with them... this isn’t difficult to understand...

  • Ben_Searle Ben (@Ben_Searle) reported

    @Lez_Mets @btsport No, I switched over straight away & never went back. It’s annoying because on cable I could’ve been easily switching between the MLB, Wigan match & the Windies Test match.

  • Andrew_1970_ Andrew F Henson (@Andrew_1970_) reported

    @bt_uk you clearly don't care about me as a long time customer even when I have constantly sent you DM on here and you alleged that you have emailed and yet nothing back from you. BT you must only care about making money from your customers and not offer any customer care

  • WHITTERSTWLTTER Haych (@WHITTERSTWLTTER) reported

    @bt_uk @DIANERW Can I get a response from @bt_uk? I need an engineer and the site is broken and Clare W seems to have gone AWOL and not replying in the DMs.

  • WezG Wez G (@WezG) reported

    @bt_uk Oops I forgot that my bill was due... How can I please negotiate a delay in payment for this month? It's due 6th April. Could I pay it off on 13th April - I don't really want lose service... Thanks

  • Andrew63506744 Andrew (@Andrew63506744) reported

    @btsport sort the baseball out its season opener or at least give some info on length of delay it's a poor do

  • super_ruck Rachel (@super_ruck) reported

    @btsport Any chance you could update us on social media about the problems with ESPN?

  • eddsirr Edd Sirr (@eddsirr) reported

    I wonder if the ‘technical problems’ @btsport have with the @MLBEurope @mlb is that they haven’t paid for it? #conspiracytheory

  • gemmagracexo Gemma-Grace (@gemmagracexo) reported

    @bt_uk when are you going to fix my phone line. There's been problems all week :(

  • WHITTERSTWLTTER Haych (@WHITTERSTWLTTER) reported

    @bt_uk @Steven56147 Can someone please help, why is everyone at BT ignoring me?!