BT (British Telecom) Outage Report in Kew, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Kew, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Kew and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 03: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 07:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Kew, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Hammersmith, Hackney, Camden Town, Poplar, City of London, Harringay, Southwark, Hampstead, Enfield Town, Wembley, Wandsworth, Warlingham, Hounslow and Croydon.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Hammersmith |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Kew, England
Latest outage, problems and issue reports in Kew and nearby locations:
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Kudret
(@Kurdeck) reported
from
Lambeth, England
What an unreliable service BT. A fault on broadband will get sorted in 3 weeks! @bt_uk #stillnobroadband
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Kurtis Simon
(@kurtistime1985) reported
from
Camberwell, England
@btsport can you stop talking but players who don’t make it a **** PL teams. If Newcastle had decent players anyone would score goals. NO ONE CARES!!!
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novice
(@jjjecannon) reported
from
Hackney, England
@bt_uk huge problems with my email, unable to access on my phone, unable to delete on my computer, is this supposed to be improved????
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Sandy Macdonald
(@Macdonald2Sandy) reported
from
Hounslow, England
@bt_uk have sent you direct message re my failure to connect to WiFi but no news re help from you yet.
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Colin Miller
(@lfctrucker66) reported
from
Tottenham, England
@da_judge Exactly fcukin BTSport Ultimate wtf m8 i found it with 90secs 2 go it was 531 if your with virgin i guess the same tonight
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Helen Parton
(@TotalOfficeBook) reported
from
Tottenham, England
@Ofcom Does @bt_uk not have a duty of care for elderly/vulnerable customers? My parents (both over 75) 5 days without a landline. Pls help.
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Dhammadinna
(@Dhammadinna) reported
from
Poplar, England
@bt_uk We are a Buddhist community who always pay our bills. Not relatives of deceased, so new account, told switch was 1st September but reassured no loss of service. Everyone working from home. Called BT - told ‘nothing they can do’.
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Helen Parton
(@TotalOfficeBook) reported
from
Tottenham, England
@bt_uk Can Leanne from the ‘Priority’ team call me pls (although given the problem is 5 days old & counting is hate to be a ‘non-priority’)
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DebsF
(@Debsgf) reported
from
Barnet, England
@bt_uk I contacted OpenReach and they have told me to inform my service provider about this. This needs looping at urgently.
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DebsF
(@Debsgf) reported
from
Barnet, England
@bt_uk I contacted OpenReach and they have told me to inform my service provider about this. This needs looking at urgently.
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Niall Thorpe
(@niallthorpe08) reported
from
London, England
The service we’ve received from @bt_uk over the last year is shocking! Now they want to change us £250 to leave when we’ve not had WiFi for months! Disgusting service!
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Natasha
(@TashaKP) reported
from
Barnet, England
@bt_uk are there currently any issues in the EN4 area?
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Dhammadinna
(@Dhammadinna) reported
from
Poplar, England
@bt_uk I talked to BT re changing the account holder, who had died. Was told needed new contract, credit check, but no loss of service. Cut off that night told not connected for 10 days! People work from home! Help!
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DebsF
(@Debsgf) reported
from
Barnet, England
@bt_uk I am still waiting for a response a request for an engineer appointment to look at a communal box, which looks in urgent need of replacement and is impacting an entire block’s service.
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Conor Saunders
(@conor_saunders) reported
from
Wandsworth, England
After 4 awful months with @TalkTalk delighted to be with @bt_uk , only 4days to solve the issue which TT couldn’t in 4months #talktalk #bt
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DebsF
(@Debsgf) reported
from
Barnet, England
@bt_uk I am still waiting to my response in regards to my request for an engineer appointment to look at a communal box, which looks in urgent need of replacement and is impacting an entire block’s service.
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Marcus Weedon
(@MarcusWeedon) reported
from
Harrow Weald, England
@btsport trying to cancel monthly pass subscription on line and for the life of me, Im going in circles. Can anyone help me as there doesn’t seem to be a option online. Easy to get one but no way of removing myself as a customer. #boredalready
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Jenny Woods
(@JennyferWoods) reported
from
Hammersmith, England
@BTCare my wifi is down in the whole street. How can I inform you without being on hold forever? Is there an email address?
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Helen Parton
(@TotalOfficeBook) reported
from
Tottenham, England
@bt_uk Malc in your Stockport contact centre repair dept just put the phone down on me re: repairing my elderly parents landline.
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StrawberrySocial
(@StrawberrySoc) reported
from
Paddington, England
@bt_uk apparently 2 am is an issue for streaming
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Andy
(@hoveringdonkey) reported
@bt_uk Anyone else had appalling services from @bt_uk? The worst thing I've ever done 3 months ago is order FTTP, now have no broadband at all and a phone number none of my friends or family know, no sign of resolution either
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Mike Higgins no DMs
(@strolltoitaly) reported
from
Bishop's Castle, England
@bt_uk You keep asking me to send my stuff back. I did it a week ago. Fix it.
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Al Cat
(@alancat07) reported
@bt_uk Absolutely sick of this. An hour on chat the other week going through all my router/service, to be told it needs an engineer to come out, to then get a message to say nothings wrong. Then a week after someone from BT knocks on my door saying lots of people in area..
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MudBone
(@EssexDe55) reported
@bt_uk @teeny_beanie911 Hi that's exactly what I done ...seeing these new customer tariffs....@£3 off a £60 bill..... cancellation notification is in.
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Maddy Ibbett
(@madsibbett) reported
@bt_uk third time in this year broadband is faulty and again impossible to speak to someone in person. Please can you provide a phone number that puts you through to a human. Fix options a long way away and not possible with work
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Naaaathaaaaaannn
(@NatiniNatini) reported
@bt_uk I’ve just had my connection restored after nearly 24 hours of being down, where do I apply for the rebate?
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Pvnny Bvnnvtt
(@Penny_Photopit) reported
@bt_uk They’ve been raising faults since they movies in 5months ago… so not sure what good this will do. Why their temporary set up worked and the permanent one doesn’t is stupid
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kyle
(@serrocitoo) reported
@JackMFellows @bt_uk yep, they've been charging us £50 a month for years and never fixed the prices for us, even though the plan we're on rn costs someone £20 a month if they wanna buy it LMFAO
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Matt Wheeler
(@Prim3tim33) reported
@bt_uk fix your internet your one of the most expensive I went for by because of reliability but it will disconnect every evening ???
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JohnS
(@Sandgronian) reported
@bt_uk 2 telephone calls and still no solution to my issues. Website says write a letter to complain. Surely you have an email link? Or is it designed to put me off complaining