BT (British Telecom)

BT (British Telecom) Outage Report in Kew, Greater London, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Kew, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Kew and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Kew, Greater London, England 11/18/2025 10:30

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Kew, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: Wandsworth, London, Hackney, Southwark, Hammersmith, Hounslow, Harringay, City of Westminster, Croydon, Ealing, City of London, Islington, Kensington, Wembley and Purley.

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City Problem Type Report Time
United KingdomWandsworth E-mail
United KingdomLondon Internet
United KingdomLondon E-mail
United KingdomHackney Internet
United KingdomHackney Internet
United KingdomWandsworth Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Kew, England

Latest outage, problems and issue reports in Kew and nearby locations:

  • AdsMatthews Adam Matthews (@AdsMatthews) reported from Lambeth, England

    @EbsChebs @btsport @btsportcricket @englandcricket @cabmanglyn @mike_soupy @chinner31 @marcvaughan1980 @KevGiddins Still with phone in hand. Never without it

  • ricmann1977 Ric Mann (@ricmann1977) reported from Camden Town, England

    @moodybastardo @alexhoweng @btsport Bit rude.

  • c2chiropractic c2chiropractic (@c2chiropractic) reported from Merton, England

    @bt_uk you’re the worst! Over 6 months to instal a line and then without warning you cancel the line as you didn’t set up the DD properly. 🤬

  • Jonny93715061 Jonny (@Jonny93715061) reported from Croydon, England

    @btsport @btsportfootball & @BBCSport no final score programme no BT Sport football update programme just cos it’s not @premierleague HANG YOUR HEADS IN SHAME! It’s discriminatory behaviour towards lower level football! Honest to God! #CAFC

  • theremaybebugs Annie Jenkins (@theremaybebugs) reported from Richmond, England

    @bt_uk ‘upgraded’ to your new WIFI package with #disc. #HELP Can’t get disc to work. Flashing red light wherever in the house we put it. Why no online chat service attached to your #MYBT APP. Frankly, not inclined to phone & wait for hours for verbal help!

  • crazyaimz4 Amy Withnall (@crazyaimz4) reported from Richmond, England

    @bt_uk Hi Jordan, yes I input my email and password and it keeps saying incorrect details but they work when I sign in on my browser.

  • willperryTV Will Perry (@willperryTV) reported from Ealing, England

    None of the Ultimate Boxxers have let us down yet. Guarantee this is going to go off as well! #ultimateboxxer @btsport @boxnationtv

  • y2theo Theo Georghiades (@y2theo) reported from Barnet, England

    @btsport so UFC 239 is now £19.95. I’m in contract and just spoke to Customer Service to be told that basically tough! 🤬🤬🤬

  • RAAdams96 RAdams (@RAAdams96) reported from Epsom and Ewell District, England

    @SpeedwayEuro Time to find a more reliable TV partner to showcase your events as @Eurosport seem to treat it with contempt as on more than one occasion they have cut in late and missed races. @SkySports or @btsport would be a better partner. #LetsMakeSpeedway

  • _Oak01 Oak 🌳 (@_Oak01) reported from Paddington, England

    @bt_uk The internet is down, not the whole internet mind you, just my connection to it. I suspect the SKYFIRE to be involved.

  • RobLondon R Barker (@RobLondon) reported from Wandsworth, England

    @bt_uk Thx but still no real info. All day now and no indication of when the ‘issue’ will be sorted.

  • RAAdams96 RAdams (@RAAdams96) reported from Epsom and Ewell District, England

    @SpeedwayGP @btsport @nigelpearson @Kelvin_Tatum FFS.... DO NOT and I repeat DO NOT have a GP on this track. Crap track. #SpeedwayOfNations

  • scottyboy1973 Scott Brindley (@scottyboy1973) reported from Poplar, England

    @CantSwingACat @bt_uk You should try Virgin Media! Don't forget you're entitled to Ofcom compensation if the has been a total loss of service for over 24 hrs I.e If their Infrastructure is at fault #poorcustomerservice

  • LauraHolland Laura Holland (@LauraHolland) reported from Lambeth, England

    @Team_Mark @bt_uk On their online chat at the mo, so the cancellation request on my old account never went through, a super helpful human called Hrishi is helping me out

  • physiorichmond Michelle Cuthbert (@physiorichmond) reported from Richmond, England

    @bt_uk hi WiFi been a bit rubbish and slow last couple of weeks now down. Please help

  • sjr66qpr Robbo (@sjr66qpr) reported from Richmond, England

    @SamMcCartney @bt_uk It's like the calls you get telling you you've been in an accident I say to them oh thank god you've called I'm just about to go down for my operation

  • LauraHolland Laura Holland (@LauraHolland) reported from Lambeth, England

    @pjgrenyer @bt_uk Apparently the cancellation request on my old account never went through 🙄

  • RAAdams96 RAdams (@RAAdams96) reported from Epsom and Ewell District, England

    @btsport @SpeedwayGP What a Crock of Shit the #SpeedwayOfNations is.... Ref a complete 🔔🔚 15 minutes to complete 1 bloody race. Absolute Joke

  • RobLondon R Barker (@RobLondon) reported from Wandsworth, England

    Hey @bt_uk when are you going to get the country-wide broadband problem sorted. Your phone line provides zero info.

  • noels_c Noeleen Cohen (@noels_c) reported from Barnet, England

    @bt_uk why is your btinternet service so awful. Trying to set up yahoo(so yesterday) on my iPhone and hassle after hassle. Time to say farewell to you. #byebyebt

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • hairybeanbag81 darren (@hairybeanbag81) reported

    @bt_uk I would just like to congratulate bt for managing to screw me right over on my home move. Terrible service wouldn't advise going with bt. Think its time to return the new equipment and join another provider 🤬

  • Hurmly Happy Hurmly Days (Commission info = pinned tweet) (@Hurmly) reported

    @MalibuDarby87 @bt_uk That is just absurdly ridiculous. How the hell does one screw up that badly and then double down on it?!

  • SeanCro32891966 Sean Cronin (@SeanCro32891966) reported

    @bt_uk From openreach ‘your provider needs to get line records and email our service management team to push through a manual cease of line’ how hard is that.

  • retrogamersuk The Average Retro Gamers (@retrogamersuk) reported

    @bt_uk Hybrid Connect. The service that doesn't keep your broadband running if you move house. Despite all the promises from BT Halo 3+ about always connected. #HybridConnect #BT #BT_UK

  • crazyygiirl BlairWaldorf (Carrie) (@crazyygiirl) reported

    My @bt_uk internet has been down the whole day today. And it seems like it won‘t be up until tomorrow night. That‘s two days without wifi. I swear it seems like this week is just an extremely unlucky week for me. The bad news just don‘t stop

  • MalibuDarby87 Malibu Darby 🏳️‍🌈 (@MalibuDarby87) reported

    UK folks, avoid @bt_uk broadband. Seriously. I’ve never had something so simple be so ineptly handled before in my life at every step of the way.

  • VezpeN Kaitlyn (@VezpeN) reported

    @bt_uk Do you know how long after our service switching it will take before our phone lines are on? we currently dont have working mobiles because we cant afford to keep them topped up so currently have no communication other than my computer

  • bulldogbyrne julie byrne (@bulldogbyrne) reported

    @bt_uk 3 channels will not connect but all the rest OK wtf happening and it is not my ariel

  • StevenM61475297 Martens #GTTO #3.5 #FBPE #Annibyniaeth (@StevenM61475297) reported

    @PrentonTommy @lucyjward_ @btsport Ahhh… do the nasty women scare little Tommy then…. Poor ickle underachiever!🙄

  • GBreadon Gail Breadon (@GBreadon) reported

    @bt_uk Broadband connection is a disgrace television keeps cutting out due to poor broadband connection