BT (British Telecom) Outage Report in Kew, Greater London, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Kew, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Kew and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 03: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Kew, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Hackney, Hammersmith, Poplar, City of London, Harringay, Southwark, Hampstead, Enfield Town, Wembley, Wandsworth, Warlingham, Hounslow, Croydon and Feltham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Hackney |
Internet | |
| Hackney |
Internet | |
| Hammersmith |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Kew, England
Latest outage, problems and issue reports in Kew and nearby locations:
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Marcus Weedon
(@MarcusWeedon) reported
from
Harrow Weald, England
@btsport trying to cancel monthly pass subscription on line and for the life of me, Im going in circles. Can anyone help me as there doesn’t seem to be a option online. Easy to get one but no way of removing myself as a customer. #boredalready
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StrawberrySocial
(@StrawberrySoc) reported
from
Paddington, England
@bt_uk I’m running a company and working late to onboard a client.. urm why would there be speed issues at 3am?
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Jenny Woods
(@JennyferWoods) reported
from
Hammersmith, England
@BTCare my wifi is down in the whole street. How can I inform you without being on hold forever? Is there an email address?
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novice
(@jjjecannon) reported
from
Hackney, England
@bt_uk huge problems with my email, unable to access on my phone, unable to delete on my computer, is this supposed to be improved????
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Sandy Macdonald
(@Macdonald2Sandy) reported
from
Hounslow, England
Sat at home between 8.00am & 12.00 for BT engineer. No show no text & I’m a priority customer @bt_uk
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DebsF
(@Debsgf) reported
from
Barnet, England
@bt_uk I contacted OpenReach and they have told me to inform my service provider about this. This needs looping at urgently.
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Helen Parton
(@TotalOfficeBook) reported
from
Tottenham, England
@bt_uk Can Leanne from the ‘Priority’ team call me pls (although given the problem is 5 days old & counting is hate to be a ‘non-priority’)
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Sandy Macdonald
(@Macdonald2Sandy) reported
from
Hounslow, England
@bt_uk have sent you direct message re my failure to connect to WiFi but no news re help from you yet.
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Kudret
(@Kurdeck) reported
from
Lambeth, England
What an unreliable service BT. A fault on broadband will get sorted in 3 weeks! @bt_uk #stillnobroadband
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Helen Parton
(@TotalOfficeBook) reported
from
Tottenham, England
@Ofcom Does @bt_uk not have a duty of care for elderly/vulnerable customers? My parents (both over 75) 5 days without a landline. Pls help.
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Conor Saunders
(@conor_saunders) reported
from
Wandsworth, England
After 4 awful months with @TalkTalk delighted to be with @bt_uk , only 4days to solve the issue which TT couldn’t in 4months #talktalk #bt
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DebsF
(@Debsgf) reported
from
Barnet, England
@bt_uk I contacted OpenReach and they have told me to inform my service provider about this. This needs looking at urgently.
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DebsF
(@Debsgf) reported
from
Barnet, England
@bt_uk I am still waiting to my response in regards to my request for an engineer appointment to look at a communal box, which looks in urgent need of replacement and is impacting an entire block’s service.
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Kudret
(@Kurdeck) reported
from
Lambeth, England
After lots of nonsense promise still nothing fixed. Engineer supposed to be here 9am-12pm . No sign! Out of broadband for 3 weeks . What an unreliable service @bt_uk #whatisyourexcusethistime
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Community Focus
(@_communityfocus) reported
from
Barnet, England
@btbusinesscare Well I hope it is soon. I can’t express how disastrous and costly this has been to our charity. The worst thing is, when we called, you just didn’t care... no sense of urgency, no empathy for our situation. How awful we have to call you out on Twitter before we can get action?
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StrawberrySocial
(@StrawberrySoc) reported
from
Paddington, England
@bt_uk apparently 2 am is an issue for streaming
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Niall Thorpe
(@niallthorpe08) reported
from
London, England
The service we’ve received from @bt_uk over the last year is shocking! Now they want to change us £250 to leave when we’ve not had WiFi for months! Disgusting service!
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Colin Miller
(@lfctrucker66) reported
from
Tottenham, England
@da_judge Exactly fcukin BTSport Ultimate wtf m8 i found it with 90secs 2 go it was 531 if your with virgin i guess the same tonight
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DDemps.
(@DanDempsey93) reported
from
London, England
@bt_uk can you tell me the internet status for postcode SE6 3ER please as hub is blur but internet is down
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DebsF
(@Debsgf) reported
from
Barnet, England
@bt_uk I am still waiting for a response a request for an engineer appointment to look at a communal box, which looks in urgent need of replacement and is impacting an entire block’s service.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Leoni McGrath
(@LeoniMcGrath) reported
@BTCare please can someone explain why I am with @plusnethelp but new property purchasers have authorised you to take over my line. I still own this property and no completion date is known. HELP. Data protection and human rights
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NardDog/rh 🅴
(@rh_aifcb) reported
@joe_weller_ @btsport Lol wtf
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Sonny ⚓️
(@sonnybyng) reported
from
Havant, England
@bt_uk Yeah sort the internet out at PO1 it’s absolute garbage
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Neil
(@strng_r) reported
@GaryLineker @ManUtd @btsport I was never in any doubt about the result.
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Paul Maskew
(@IamLogoPaul) reported
@LittleDanKMT @btsport they would have to pay me to watch that **** mate
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A Guy Who Used To Make Pi
(@kierannnnnnJ) reported
@bt_uk The one save point for BT is the support people dealing with me have actually tried to be helpful. Still not sure why it takes 12 weeks for you to get someone to install a cable for the broadband I actually ordered in the first place.
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🏴Kirsty🏴
(@KirkyKartoonz) reported
Yo @BTCare it's fair to say your Internet is appallingly bad. Should be getting fibre speeds but some nights we are lucky to have a stable connection and 1mb download. 👎
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Joe Evans
(@Joegt15) reported
@bt_uk Saying there is no issues when there is
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Tajga
(@markoparlain) reported
English commentators have a really bad football knowlegde outside the UK. On #BTSport I've just heard that #RBL don't ever "pump it long". I mean, wake up...If anyone would pump it long it would have to be a team with Poulsen and Sorloth plus...
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Paul Pickford
(@picky1978) reported
@GaryLineker @ManUtd @btsport Change your staff BT they are crap 👍🏻