BT (British Telecom) Outage Report in Kew, Greater London, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Kew, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Kew and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Kew, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: Southall, Wandsworth, Ruislip, City of London, City of Westminster, Hackney, London, Harringay, Croydon, Southwark, Wembley, Hounslow, Poplar, Islington and Stanmore.
| City | Problem Type | Report Time |
|---|---|---|
 Southall |
Internet | |
| Wandsworth |
Internet | |
| Ruislip |
Phone | |
| City of London |
Wi-fi | |
| City of Westminster |
Internet | |
| Hackney |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Kew, England
Latest outage, problems and issue reports in Kew and nearby locations:
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Scarebear
(@Scare158Steve) reported
from
Wandsworth, England
@bt_uk Thanks for the help. I spoke to freeview, tried a few things which didn't work but i contacted your TV help and after doing a few basic things somehow it appears to be working now! Very Strange. Tks
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AARON.
(@AaronNacey) reported
from
Barnet, England
@bt_uk The details are in my dads name. Countless phone calls. Sending 2 routers to us, still the same problem. Then an engineer comes and checks a cable outside. (Bare in mind its to do with our cables in our home) and says everything is fine. It’s a joke.
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James Drury
(@jamesd_27) reported
from
Islington, England
@compo99 @btsport Well, they offered to pause subscriptions for those that weren’t using the service which was the right thing to do with no live sport. Now their is, you should be able to watch it if you start up again. Bt pay for the rights on the basis people pay subs
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Ben Fisher
(@BenFisherCT) reported
from
Islington, England
We’re not being threatened by some communist tech firm. Imo you should start packaging any of that Huawei crap from China and start sending it back. @O2 @EE @VodafoneUK @ThreeUK @bt_uk
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Paul Kellaway
(@pkllwy) reported
from
Poplar, England
Hi @bt_uk another neighbour in the building has also reported identical issues. Sending me a replacement router clearly isn't the solution
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Phelan Hill MBE
(@PhelanHill) reported
from
Wandsworth, England
Just left @bt_uk and switched to @virginmedia Best move ever! 50% cheaper and broadband is 60x quicker! Standard and quality of service by @bt_uk was awful, not fit for purpose!
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JorG
(@spanishgeo) reported
from
Merton, England
@haggerzz @bt_uk @btsport I’m seriously annoyed with #btsport They won’t allow suspension of payments while NO SPORTS are going on. And they don’t make it any easy to cancel the subscription online. This is #abusive behaviour. I’ll call and once cancelled, i’m not returning to them!
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Craig McRae
(@craig_mcrae) reported
from
Lambeth, England
@bt_uk Intermittent service, even after we've had technicians over. Constant router reboots, usually in the mornings and evening. BT's online tool will show a failure.
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Lloyd Cook
(@mrlloydcook) reported
from
Lambeth, England
@bt_uk my internet has just gone down in SW4, my hub has the orange light
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Anouska Leon
(@AnouskaLeon) reported
from
Merton, England
@bt_uk In relation to this, I received a text today to say a fault has been found and to call call centre but same issue with pw applies so they told me to speak to you again. See DM
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Caz ☺🏴
(@caz_08) reported
from
London, England
Well done @skytv @SkyFootball 👏👏 pausing sport on our bills. Oh well @btsport showing no support for customers 🙄 hope a lot of people don’t renew contracts with you!
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ian Burgin
(@ipowell1) reported
from
Camden Town, England
@bt_uk Never seen this woman but damn she is fine.!
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peter gardner
(@petergardner50) reported
from
London, England
@btsport Tried to log in with details saved . Wont let me as normal . Hopeless service never get to anyone . About anything had it with you lot . Dreadfull service .
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Anouska Leon
(@AnouskaLeon) reported
from
Merton, England
@bt_uk Ok its 0.11 mbps download, 0.13 upload. (Thats from google) cant login because i cant remember my password and it wont reset for some reason
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JorG
(@spanishgeo) reported
from
Merton, England
@SportOnTheBox @btsport @bt_uk @NHSuk Such a joke! They don’t let you suspend your subscription while there is no live sports. And they don’t let you cancel your subscription online. They make you call them, when they have “VERY busy lines”.
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Rebecca
(@RebeccaMc) reported
from
London, England
@bt_uk I switched to BT after weeks of having no broadband due to issues with a previous supplier. I just wanted to say thanks to everyone I've spoken to as they couldn't have been more helpful. I'm now up and running and very happy!
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Eduardo Kerr–Oliveira
(@eodsgn) reported
from
Hackney, England
@UFCEurope #UFC249 tonight is gonna be a payed one and I already know it’s gonna be a struggle to watch it! Kind of praying they figure it out the service by now. I have the @btsport deal but whenever is one of these more special cards you still have to pay on some ppv deal.
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Jenni Hibbert
(@jhibbert1) reported
from
Hammersmith, England
@nickwhm1973 @ugomonye @btsport @ajcdeane may recall this evening too, being the poor guest we had invited round....
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Paul Kellaway
(@pkllwy) reported
from
Poplar, England
@bt_uk It's just a shame that your customer service department isn't able to use commonsense and escalate to openreach for investigation when there was patently a problem reported
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Matty
(@Scott9M) reported
from
Wandsworth, England
@bt_uk hi we’ve been given a new EE/ BT Router the new service wasn’t due to go live until midnight tonight but our current router has stopped working
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Harrison 🇬🇧 #PBFEU
(@Discostu12345) reported
@bt_uk Hi, I have had to restart (not reset) my router as the wifi was abysmal this morning, everything seems to be ok again exept both of my wifi discs will not reconnect even though I am following the guide to reconnect them to the letter, is there an issue at your end?
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PSPlay
(@PS5Play_) reported
So @bt_uk came to install full fibre yesterday.We now have no working phone line or broadband and are using a 4g hub for connection atm. The engineer left without testing anything worked and now we have to wait for a hub in the post. Which is obviously not going fix the issue.
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Jennifer McEwan
(@Jennife30448981) reported
@bt_uk Nothing it would appear. I had@a conversation with a colleague who advised she had booked an aerial installation for my mother and my l mother has been advised via Twitter this is not the case. Disgusted. The sheer incompetence is something I have never experienced before!!!
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Billy Bob 🐶🌈 🐾💖
(@crushagrape) reported
@paul_jolly2019 @SkySports It's just as bad now over at @btsport
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Lee Wilkinson
(@LeeWilk19760778) reported
@bt_uk My issue has not been fixed in 18 months countless engineers and managers involved and speeds are still slow and loads of dropouts.
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Catriona saunders
(@Catjsaunders) reported
@_ashsachdeva @bt_uk I am 3 months without internet due to BT error but getting charged for fibre every month! They don’t seem to have any problem taking your money…it’s providing a service they have trouble with!!
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🏴 Jona Devitt 🏴
(@jonadevitt) reported
@bt_uk left a widow without a working phone line and then changed her phone number without letting her know. Then it’s them most complicated system in earth to talk to a person. Awful service
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David Bell
(@CaravanNut) reported
@tyke34 Looked at @ee too and their site says we can’t have landline either as says we don’t have a line at home? We do, but I assume it’s via voip with @bt_uk as have a special box that converts it to analogue phone signal for old cordless.
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Lee Wilkinson
(@LeeWilk19760778) reported
@bt_uk Hi is it possible to explain why I pay for unbreakable WiFi yet it is broken? My speeds are so low it takes 45 minutes to do a 1gb update on a PlayStation. I get regular dropouts. Why does the ee backup not get put on?
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neilio
(@neilio_uk) reported
@bt_uk … and if you can’t honour the same deal then I’m out anyway and leaving you. I just tried that other number you gave and it goes to the same call centre. Basically, crap, waste of time, unhelpful. You are losing a customer today.