BT (British Telecom) Outage Report in Kew, Greater London, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Kew, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Kew and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (17%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Kew, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: Hammersmith, London, Hackney, Woking, Hampstead, Muswell Hill, City of Westminster, Croydon, City of London, Harrow, Southall, Southwark, Hounslow, Paddington and Tower Hamlets.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith |
Internet | |
| London |
Internet | |
| Hackney |
Internet | |
| Hammersmith |
Internet | |
| London |
Total Blackout | |
| London |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Kew, England
Latest outage, problems and issue reports in Kew and nearby locations:
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Dave O'Carroll
(@DaveOCarroll) reported
from
Walthamstow, England
@bt_uk Hi. I’m having issues with my home hub. Have tried the text route but no one has got back to me. Can you help?
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James Mariner
(@MarinerIndy) reported
from
Camberwell, England
Just had the misfortune to catch a few minutes of 'The Football's On' on @btsport . Never again. Like giving weekly airtime to your mate in the pub who think he knows his football, but just doesn't get it. Reactive dross.
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🥬 🍓 Mariana Feijó 🍓 🥬
(@MarianasBits) reported
from
Hackney, England
Finally able to book an upgrade to fibre this week & have now been w/o internet for over 24h, which massively affected my work w @funnywomen & all that @TalkTalk can do is tell me it’s an issue w the line & @bt_uk are responsible for solving it anytime from 2-3 working days (2/3)
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Abbi
(@profmyster21) reported
from
London, England
@bt_uk Is the wifi down in SE6???
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Heather Jenkinson
(@heatherdesign) reported
from
Islington, England
@bt_uk hello—is BT Wifi down in the EC1 area?
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Kutan URAL
(@kutanural) reported
from
Hounslow, England
@bt_uk my wifi is down for about an hour.. what's the issue?
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Scofield
(@AbzManfredo) reported
from
Kensington, England
@bt_uk my internet is down need help asap
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Warren Price
(@wp257) reported
from
Barnet, England
Woke up at 5am to watch #Cricket and #Australia are 3-12! Series lost, but never too late to enjoy @btsport
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🥬 🍓 Mariana Feijó 🍓 🥬
(@MarianasBits) reported
from
Hackney, England
What I want to know is who will reimburse me for the service I’m paying for while not being able to use it & who’s paying for the extra data I’m having to pay for in order to do my actual work which pays for my home & food? @TalkTalk @bt_uk (3/3)
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グラハム・スミス®
(@BancoDePapa) reported
from
Tottenham, England
@elacha123 Same here..... Got more response via Twitter from @bt_uk and @ScottishPower than their service desks..... #poorcustomerservice
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Nick Atkin
(@NicoSCMP) reported
from
London, England
Have tried to resist the urge to go Full Karen on @bt_uk. Phoned them 2 weeks ago to tell them my parents’ home phone line has been cut in half and broadband is down. Have booked 4 appointments with their engineers, each time they haven’t turned up or said anything. shite 🗑
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David Venters
(@VentersGaming) reported
from
Croydon, England
@bt_uk engineer has been est repair date next tuesday , ive done cabling and seen how fibre optic is made sounds like it maybe a cracked cable as if its a card my connection be down its just slow
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David Venters
(@VentersGaming) reported
from
Croydon, England
@bt_uk someone from open reach came did lots tests turned out that the fibre optic cable as near to breaking so packet pingback signal was degrading
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MISS OLUBUNMI
(@adekoya_k) reported
from
London, England
@bt_uk It is absolutely ridiculous, how difficult it is to contact BT, if one has a problem or a simple inquiry. And to think, BT are supposed to be Trial Blazers in this field. Anyway, I need to speak 🗣 to someone about a refund for an Installation that was not carried out.
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Tom Grundy
(@ThomasGrundy3) reported
from
Walthamstow, England
@bt_uk can’t believe how bad the customer service has been with BT. No internet for two weeks, tried to end contact and was told to pay £350 to do so. Absolutely shocking!
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Simon Monger, SCMP (He/Him)
(@SimonMonger) reported
from
Poplar, England
@howiejk @bt_uk Most still blame COVID, which I think after two years is a poor excuse.
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devanik saha
(@devanikindia) reported
from
Croydon, England
@bt_uk Hi. I have just received my BT smarthub device but your email says it will only be activated on Monday. Could it be activated today somehow? My service no 445287
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The General
(@kaejlaab) reported
from
Islington, England
@BlackScarfMarc No issues with the fans or players celebrating if I’m honest but the @btsport people is a joke.
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David Venters
(@VentersGaming) reported
from
Croydon, England
really really annoyed with bt there playing with my line again without telling me there doing anything im trying to upload a video to youtube @bt_uk im lookingf to leave bt after 12 yrs this is getting so bad , what would fix this is a 5 min tweet
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Alex Munro
(@ADMunro) reported
from
Esher, England
@btsport @btsportcricket please fix your commentary being about a second ahead of the pictures, it’s driving me insane
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Genevieve has left the building ツ
(@Gueneveve) reported
@ianmjones1981 @bt_uk Agreed. Same here. It literally never works reliably. If at all.
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Jamie Clarke
(@GamesJobsJamie) reported
@bt_uk you have just sent me an email cancelling my PS5 order saying I am not a BT broadband customer! I have BT fibre which I renewed again last week as the original consultant never renewed it properly first time and now you have cancelled my PS5 order!!!!
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Support A Creator “GamerBlink”
(@OT4GamerBlink) reported
Absolutely disgusted with @bt_uk who are supposed to block and filter harmful websites, protect my network and now I'm in so much **** because of them
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Adrienna May
(@AdriennaMay) reported
@bt_uk can someone please contact me regarding my activation date as its wrong? and have been on hold for 40 mins to be passed to wrong team who cannot help!
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skp20040
(@skp20040) reported
@btbusinesscare I have the Iphone SE 2020, on the front screen it shows wifi also bars for mobile signal but not ay 3g or 4g sign etc and cannot connectto internet via data as its says not connected to internet
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mike oatway
(@mikeoatway) reported
@bt_uk Ive got an expensive door stop at the moment and no Internet since the 4th November. Still waiting to be connected after being cut off from my previous provider. Useless dongle that keeps cutting off. Wife keeps losing connection in video calls for work. Shocking service
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Sukhvinder Ubhi
(@SukhvinderUbhi) reported
@bt_uk why is your mobile reception so appalling bad in the BS7 region of Bristol..? It doesn't matter what you're coverage graphic shows as that doesn't represent the actuality... really poor 3G/4G signal indoors or outdoors. I regret switching from @tescomobile
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Jonathan Strefford
(@JonRStrefford) reported
@bt_uk 3 promised phone calls 3 broken promises. Terrible service. When will we be connected? Order number VOL013-526714592810 do I need to cancel and go elsewhere?
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GianguWingu (Gian)
(@GianWingu) reported
@nahte999 @bt_uk Literally didn’t. Don’t get the same speed yesterday it got decent again. I also stopped using the bt router. It got a bit better on its own literally they couldn’t do **** and they said
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noirCode
(@noirCode) reported
@bt_uk who are the 'specialist team'? We trying to update out package and have had the phone put down on us 5 times! They say they are putting us through to the specialists team