BT (British Telecom)

BT (British Telecom) Outage Report in Kew, Greater London, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Kew, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Kew and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Kew, Greater London, England 12/13/2025 10:10

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Kew, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: Walton-on-Thames, London, Waltham Forest, Southwark, Hackney, Croydon, Hammersmith, Hampstead, Watford, Islington, Chertsey, City of London, Kingston upon Thames, Paddington and Harrow.

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City Problem Type Report Time
United KingdomWalton-on-Thames Internet
United KingdomLondon Total Blackout
United KingdomWaltham Forest Wi-fi
United KingdomLondon Internet
United KingdomSouthwark Phone
United KingdomHackney Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Kew, England

Latest outage, problems and issue reports in Kew and nearby locations:

  • LeightonStoane Leighton Stoane (@LeightonStoane) reported from Walthamstow, England

    @bt_uk your email service was poor to begin with. Since the update it's almost non-functioning. I pay you handsomely for monthly broadband and you charge me extra for 'premium' mail which barely works. Why?

  • DeclanBradshaw Declan Bradshaw (@DeclanBradshaw) reported from Tottenham, England

    @MickeyCaskill @btsport Yep, thought the same with my Xbox but appears to be their issue

  • 8twisden Michael Way (@8twisden) reported from Camden Town, England

    @SallyGimson @virginmedia @bt_uk BT not bad and v easy to contact

  • MissCarliJay Miss Carli Jay (@MissCarliJay) reported from West Molesey, England

    @bt_uk @bt_uk that is not helpful at all, it’s not recognising my home phone number from you!! Can you just tell me if I#beaodband is down in KT postcode at all??? 😤😤😤😤😤

  • Debsgf DebsF (@Debsgf) reported from Barnet, England

    Really not happy with @bt_uk or @OpenreachHelp @WeAreOpenreach at the moment. Terrible service, communication and ridiculous systems/no joined up thinking! What am I paying you for? Awful.

  • gmac7000 Gavin McLelland (@gmac7000) reported from Merton, England

    @bt_uk - internet down in SM4. Any update on the problem?

  • OllieGeale Ollie Geale (@OllieGeale) reported from Camberwell, England

    @BenGilby1 @btsport He has the worst haircut too.

  • DanDempsey93 DDemps. (@DanDempsey93) reported from London, England

    @bt_uk internet down in se6?

  • sparkloaf26 mark cording (@sparkloaf26) reported from Barnet, England

    Well done @btsport the signal is shocking freezing and cutting out

  • stephen11shaw Stephen Shaw (@stephen11shaw) reported from Richmond, England

    @GaryLineker @btsport *well - sorry for bad grammar as my CSE English was downgraded back in the 80s

  • fackjossey Foss (@fackjossey) reported from Lambeth, England

    Oops just saw the bio for BTCare 🌝 @bt_uk could you possibly help with the above? 🙏🏻

  • IllegalDThe5th Temporary Prime Minister (@IllegalDThe5th) reported from Ealing, England

    @cange30 @btsport @NHLTVSupport Doesn't work in the UK :/

  • IllegalDThe5th Temporary Prime Minister (@IllegalDThe5th) reported from Ealing, England

    Wtf @btsport why did the Flyers v Canadiens game change to Coyotes v Avalanche? Yet @NHLTVSupport still says UK blackout

  • Judiky Judith (@Judiky) reported from Brentford, England

    @bt_uk guys, no internet in NW105AH all day. Any help?

  • SherminAaliYoga Shermin A Ali (@SherminAaliYoga) reported from Merton, England

    @bt_uk is there an issue in the SW20 area? Broadband not being picked up on our laptops since yesterday so unable to work! Mobiles ok but can’t work on my mobile!

  • stephen11shaw Stephen Shaw (@stephen11shaw) reported from Richmond, England

    @btsport Cmon guys - please get your audio issues sorted for CL - can excuse OBS out of your control but not tonight’s studio problems. Hopefully all will be sorted tomorrow for #FCBFCB

  • Dagaffer_10 Kai Havertz ⚡️ (@Dagaffer_10) reported from Harrow Weald, England

    @btsport FIX UP #BTSport

  • willjashley Will Ashley (@willjashley) reported from Camberwell, England

    @bt_uk have had no broadband for 2 days, told it’s a network outage and will be fixed by 12 today... still no internet.. when’s it going to be resolved ?!

  • GByford75 Gayle (@GByford75) reported from Merton, England

    @bt_uk hi, i have noticed that the line between my house and the telegraph pole in the street has come off and my line has been tied around the pole. Who can help with this? Thanks

  • CasanovaThePlug Cas 🇯🇲 (@CasanovaThePlug) reported from London, England

    Oi @btsport sort out this **** service ASAP

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • snowleopardess Anne Greensmith 💙 (@snowleopardess) reported

    @bt_uk What an absolutely disgusting service.

  • chargrob Charlotte GrobienOBE (@chargrob) reported

    In my daily NO progress report from BT they are unable to fix a routing issue on my business/home line in over 3 weeks now, they say they have no control over Open Reach. So I remain cut off, no divert, no progress @BTCare

  • wildkippers Huw Evans #Annibyniaeth 🏴󠁧󠁢󠁷󠁬󠁳󠁿 #FBIW #FBPE #FBPPR (@wildkippers) reported

    @bt_uk It's the 8th day after the min hub was to have been delivered as the immediate solution as per our agreement with BT to maintain a semblance of broadband service. Our broadband has now been restored. The failure of DPD is a BT failure as they are your agents - they work for you

  • birajprajapati Biraj prajapati (@birajprajapati) reported

    @bt_uk @OpenreachHelp Probably best I reach out to @Ofcom too to let them know how you are tricking customers into switching accounts and not taking any accountability after they've switched, and providing the customers no alternative and way out if your service is not to the promised level.

  • WinniForTheWin Isaac Winn (@WinniForTheWin) reported

    @bt_uk is it a joke that you book an appointment for Friday 2nd and then you cancel a day before and delay it? Like what a way to welcome a new customer.

  • grogee GMT (@grogee) reported

    @bt_uk has incorrectly marked my credit record, and won't lift a finger to help. I can't speak to anyone who can help, and their customer service are telling me to wait 28 days. My family and I are HOMELESS because we can't get a mortgage because of BT's credit record mistake

  • LesleyGikas LesleyGikas (@LesleyGikas) reported

    Come on @bt_uk. Over two weeks of issues with our router, with repeated follow ups from our side, and still no resolution in sight. Beyond frustrated that’s evolving into anxiety. Do better

  • Timbo157 Tim Jones (@Timbo157) reported

    @bt_uk READ THE MESSAGES!!!! BT WAS TOLD THAT WE HAD NOT RECEIVED IT AND YOU HAS THE CONTROL TO NOT TURN IFF THE EXISTING SERVICE - EVEN IF YOU CANT MANAGE TO GET A ROUTER TO US!

  • Timbo157 Tim Jones (@Timbo157) reported

    @bt_uk But what is NOT out of BT’s control is when the current service gets turned off, specifically when you have been given three days notice… this is not customer service!!! And don’t be such a prude!

  • bradkrom Bradley Krom (@bradkrom) reported

    @bt_uk I have now had 6 failed attempts to connect broadband and almost 2 months now waiting and paying for internet I don’t have. This service is terrible and all I get told from your team is that someone will call me back!! Terrible service