BT (British Telecom) Outage Report in Kew, Greater London, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Kew, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Kew and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Kew, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: Croydon, Hackney, London, Southwark, Hounslow, Hammersmith, Stanmore, City of London, Wandsworth, Paddington, Enfield Town, Barnet, Waltham Forest, City of Westminster and Harringay.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon |
Internet | |
| Hackney |
Internet | |
| London |
TV | |
| London |
Internet | |
| Southwark |
Internet | |
| Southwark |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Kew, England
Latest outage, problems and issue reports in Kew and nearby locations:
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@zXenx @bt_uk No, I am not, i waited 50min as expected and instead I was treated poorly and the customer helpline person decided to hung up on me saying he cannot hear me despite I can hear everything and the phone reception is very good here! Nothing to do with self centredness my friend 😂
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R4T3D_R7
(@R4T3D_R7) reported
from
Poplar, England
@Sidchopsmum @btsport You won’t be able to cancel. Instead they will review it on a monthly basis
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Caz ☺🏴
(@caz_08) reported
from
London, England
@btsport @dallaglio8 @WaspsRugby What about #CustomerTalk DD getting canceled tomorrow as no income #selfemployed means no cash to pay for a football service I was paying for & you don’t have. Be like @skytv & play the game!
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abby handbridge
(@abbyhandbridge) reported
from
Islington, England
@piersmorgan my 78 y/o mother has no broadband and @bt_uk are being extremely unhelpful.... please help! We need to see she’s ok.
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Lorraine Wall
(@ainey68) reported
from
Harrow Weald, England
@bt_uk I’ve been trying to get through to you for three days to pause my BT Sport package. I don’t understand why you can’t take the easy customer friendly approach the Sky Sporys via their app. Please contact me. Thanks
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Richard Easton
(@dickster0103) reported
from
Camberwell, England
@bt_uk Love your complaints process! You fail to deliver on your commitments. I contact you repeatedly. You offer to raise a complaint, which you do....And then close it again an hour later without actually doing anything or consulting me! Must make you KPI's look great.
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Daniel Fellows
(@danfellows) reported
from
Camberwell, England
Hey @Ofcom can you please look into the legalities of @btsport still charging anxious customers for a premium service that hasn't existed for 3 weeks due to #COVIDー19 (non-ones fault) @Skysports already voluntarily pausing subscriptions #BT #customersuccess
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Ali Abedi
(@sahabedi) reported
from
Merton, England
@SkySports @BBCSport @btsport until you stop interviewing celebrities outside etc, ppl won’t take #COVIDー19 seriously. Your interviews shud b via Skype etc. Pls use the tech. Ppl think if a footballer can talk from outside on TV, then it’s not so bad. But it is, is horrendous.
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Kieran Shew
(@shoeburger) reported
from
Merton, England
@jackdiakou @SkyHelpTeam @SkyUK @SkySports @btsport Disgusting. Pretty sure I’m out of contract so will cancel this tomorrow too. It’s worth spending our money on companies who care in times like this!
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Paul Barlow
(@PBarlow85) reported
from
Rickmansworth, England
@bt_uk @TalkTalk @OpenreachHelp @UKPowerNetworks when are you going to fix the power supply to the cabinet on Tudor way/shepherds lane been since the 28th February & you keep blaming each other for not fixing it.
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abby handbridge
(@abbyhandbridge) reported
from
Islington, England
@bt_uk my 78 year old step mother has been without Broadband for over 48 hours. This is unacceptable as we can’t contact her easily... please help
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Liz
(@ejp72) reported
from
Walthamstow, England
@btbusinesscare major problems with our internet. Has randomly disconnected throughout the day for weeks.
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Ryan Heatly
(@RyanHeatly) reported
from
City of London, England
@lee4ord @btsport @SkySports Not a bad shout
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EJ Ward
(@EJWardNews) reported
from
Lambeth, England
@streathamalley @bt_uk My area is not cabled for Virgin. I had them before I moved here and never had a single issue.
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Neil Franks
(@NeilFranks7) reported
from
Hounslow, England
@bt_uk 32 phone calls later still not got my bttv package correct. They have big issues with the booking system. I would not bother!
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Jules Ugo
(@jugolotus) reported
from
Camberwell, England
Just enjoyed blood-curdling levels of horrendous customer service from @bt_uk arrogant and rude beyond belief.
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Jason Azz @robandjas
(@NEMUSA1) reported
from
Camberwell, England
@bt_uk the connection is so poor is driving me mental
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Caz ☺🏴
(@caz_08) reported
from
London, England
@Craigro37117708 @Flight_Refunds @skytv @btsport @British_Airways @easyJet @nhcollection I agree but at least @skytv done something to help customers out!
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Caz ☺🏴
(@caz_08) reported
from
London, England
@btsport @BTfootball1 so been trying to get through to cancel sport or even pause just like @skytv have done. So time to cancel DD I bet they contact me once I’ve canceled 🤔 one way of getting through!!
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Kylie Ainslie
(@DrKAinslie) reported
from
Islington, England
You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Iain Cardwell
(@iain_cardwell) reported
@bt_uk during June and July our broadband was down for 35 days starting from 08 June. My wife has had an email today to say that £25.20 has been credited to our account for the downtime. Based on the fact automatic compensation is £8.40/day, where does £25.20 come from??....
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Rebecca C 💙💙💙
(@RDodsworth1) reported
@Taj_Ali1 @CWUnews And my elderly parents' phone line has been out of order for 2 days as are the lines of their neighbours - @bt_uk what is being done to sort this out please? (Problems in the ME17 postcode nr Maidstone)
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Julian Stockton
(@julianstockton) reported
@bt_uk Hello, I'm waiting for an engineer who is an hour late, and I can't find out if they are coming or not. Can you help, please?
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Emma Chittenden
(@emchi) reported
perhaps if @bt_uk didn't subject its customers to really **** pop music on hold they could reduce the £70 they're ripping me off by a month (currently questioning why I don't cut my bill by 50% and move to @skytv ) given my broadband has already gone down 3 times this morning
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Tommo
(@Tommo1590Tommo) reported
@bt_uk tried 2 separate occasions to cancel your services.. anyone actually in your call centres? 45mins and counting on hold so far for this call...
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Zoe Oughton
(@travelzoe) reported
Hell @bt_uk is anyone actually going to call me today - after you said someone would at 5pm yesterday and by bedtime no one had? Complete fiasco , all I wanted to do was to upgrade to watch @grandprixdotcom and now everything has been cancelled?! Poor communication on your part!
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Philip K
(@PSRK76) reported
@bt_uk That's the issue, you can't! You take the option to "manage" you products and it just tells you that you already have it and if you wish to change it, then call. The problem is, whenever I call, just get told you are too busy and to call back later.
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Precious Gold-Ene
(@PreciousGoldRDP) reported
@bt_uk just been hung up on very rudely by an adviser after waiting to speak to someone for 50 minutes. Sort yourselves out. I can’t even raise a formal complaint
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Dom Fowler
(@DomFowler4) reported
@btsport What is this shite? More likely to sign me. Neymar hahahaha he's never even heard of Newcastle
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LKandy 💖💛💙
(@namenumberetc) reported
Dear @btsport - please know that if (when) I buy a month’s membership it will be solely down to wanting to watch @distantpod on Down The Clubhouse. Just thought you should know for stats or whatever.