BT (British Telecom) Outage Report in Kew, Greater London, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Kew, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Kew and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Kew, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: London, City of London, Hammersmith, Croydon, Southall, Wandsworth, Ruislip, City of Westminster, Hackney, Harringay, Southwark, Wembley, Hounslow, Poplar and Islington.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| City of London |
Internet | |
| London |
Internet | |
| Hammersmith |
Internet | |
| Croydon |
Internet | |
| Hammersmith |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Kew, England
Latest outage, problems and issue reports in Kew and nearby locations:
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Kai Havertz ⚡️
(@Dagaffer_10) reported
from
Harrow Weald, England
@btsport FIX UP #BTSport
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Leighton Stoane
(@LeightonStoane) reported
from
Walthamstow, England
@bt_uk your email service was poor to begin with. Since the update it's almost non-functioning. I pay you handsomely for monthly broadband and you charge me extra for 'premium' mail which barely works. Why?
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Kara Godfrey
(@KaraWillow) reported
from
Lambeth, England
@bt_uk we have now been without internet for a week and just had the rudest customer service advisor essentially say there was nothing you can do. This is appalling service, what do you suggest we do?
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mark cording
(@sparkloaf26) reported
from
Barnet, England
Well done @btsport the signal is shocking freezing and cutting out
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Cas 🇯🇲
(@CasanovaThePlug) reported
from
London, England
Oi @btsport sort out this **** service ASAP
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Jobless Azzy
(@AzzyChill) reported
from
Richmond, England
So the @bt_uk BT WiFi plot thickens. Reset the password, can login to the app but now can't login directly via captive portal in the browser. What auth are they running over there!?
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DDemps.
(@DanDempsey93) reported
from
London, England
@bt_uk internet down in se6?
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Ollie Geale
(@OllieGeale) reported
from
Camberwell, England
@BenGilby1 @btsport He has the worst haircut too.
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Gayle
(@GByford75) reported
from
Merton, England
@bt_uk hi, i have noticed that the line between my house and the telegraph pole in the street has come off and my line has been tied around the pole. Who can help with this? Thanks
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Judith
(@Judiky) reported
from
Brentford, England
@bt_uk guys, no internet in NW105AH all day. Any help?
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DebsF
(@Debsgf) reported
from
Barnet, England
Really not happy with @bt_uk or @OpenreachHelp @WeAreOpenreach at the moment. Terrible service, communication and ridiculous systems/no joined up thinking! What am I paying you for? Awful.
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Michael Way
(@8twisden) reported
from
Camden Town, England
@SallyGimson @virginmedia @bt_uk BT not bad and v easy to contact
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Gavin McLelland
(@gmac7000) reported
from
Merton, England
@bt_uk - internet down in SM4. Any update on the problem?
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Barry French
(@Barry2103) reported
from
Richmond, England
@bt_uk @BBCWatchdog And now you’ve cut us off again! You phone me to say you’re cutting off the line and to push 1 and hang up.
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Will Ashley
(@willjashley) reported
from
Camberwell, England
@bt_uk have had no broadband for 2 days, told it’s a network outage and will be fixed by 12 today... still no internet.. when’s it going to be resolved ?!
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Mayur Depala
(@Mdepz) reported
from
Barnet, England
@bt_uk Need help with internet issues!!
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Foss
(@fackjossey) reported
from
Lambeth, England
Oops just saw the bio for BTCare 🌝 @bt_uk could you possibly help with the above? 🙏🏻
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simon colvin
(@Simon_Colvin) reported
from
Islington, England
@bt_uk Definately don’t agree. All businesses have had their challenges and have had to respond as they could. Customers have been understanding as should have been. I’ve been waiting five weeks for broadband and still not sorted. Worst customer service ever even after complaint logged.
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Miss Carli Jay
(@MissCarliJay) reported
from
West Molesey, England
@bt_uk @bt_uk that is not helpful at all, it’s not recognising my home phone number from you!! Can you just tell me if I#beaodband is down in KT postcode at all??? 😤😤😤😤😤
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Declan Bradshaw
(@DeclanBradshaw) reported
from
Tottenham, England
@MickeyCaskill @btsport Yep, thought the same with my Xbox but appears to be their issue
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Annette Hill 💙
(@familyhrguru) reported
@caldyr99 @bt_uk Yes! I’ve had a reply though from BT so I hope they can help. The scammers are so clever now. Different number every time! I could spend all day individually reporting them. We already have the telephone preference service!
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Lynne H
(@hibsnibs) reported
@bt_uk then on 18 Jan when it was flagged as a problem, your internal comms could have EFFECTIVELY passed a message to the faults team so that...
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Ed
(@tookie_h) reported
@bt_uk the service I have received has been nothing short of appalling. Two landline engineers sent for a broadband issue, a no-show, 3 modem boxes sent, and it's day 18 and still the issue is not resolved or even diagnosed!
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Daisy Fernandez
(@daisy_fernandez) reported
@bt_uk do you have any updates regarding this issue?
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Lynne H
(@hibsnibs) reported
@bt_uk I've gotta think, also, that maybe sending out a mobile hub would have kept me off @Twitter regarding the whole @bt_uk #complaint
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Rob K
(@RobK41777792) reported
@bt_uk Hi, thanks for checking in - the connection seems to be working now, whereas before it was on/off all the time. But the speed seems really really slow this last 5 days, e.g. takes 20 mins to upload small files to Google drive (and bigger files of like 4000kb won't upload at all)
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Martin M
(@M_of_Mystery) reported
@craig_dickins @bt_uk @virginmedia This has been set up by disgruntled customers, I’ve had issues, these were before Christmas though
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Lynne H
(@hibsnibs) reported
@bt_uk where were we? Hmm I think it was 22 Jan that I'm then advised the service will go live on 1 Feb. It all seems so long ago now I can barely remember...
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Jen Husdan
(@jenhusdan) reported
@bt_uk I have no service. I am trying to work. This is absolutely unacceptable and your engineer last week said there’s nothing you can do. I need a solution as I cant work right now. I have NO service, it works for 5 seconds then disconnects I’ve not been able to do anything today yet
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Paul Smith 🏴
(@Shmiity00) reported
@bt_uk your internet is utter garbage!! Can't wait to be out of contract to finally get rid of your shady service