BT (British Telecom)

BT (British Telecom) Outage Report in Kew, Greater London, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Kew, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Kew and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Kew, Greater London, England 12/09/2025 14:50

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Kew, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: Uxbridge, Perivale, City of London, London, Ealing, Hackney, Southwark, Wembley, Walton-on-Thames, Teddington, Hammersmith, Barnet, Croydon, Southall and Hounslow.

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City Problem Type Report Time
United KingdomUxbridge Internet
United KingdomPerivale Internet
United KingdomCity of London E-mail
United KingdomCity of London E-mail
United KingdomLondon Internet
United KingdomEaling E-mail

Community Discussion

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BT (British Telecom) Issues Reports Near Kew, England

Latest outage, problems and issue reports in Kew and nearby locations:

  • kutanural Kutan URAL (@kutanural) reported from Hounslow, England

    @bt_uk my wifi is down for about an hour.. what's the issue?

  • VentersGaming David Venters (@VentersGaming) reported from Croydon, England

    @bt_uk engineer has been est repair date next tuesday , ive done cabling and seen how fibre optic is made sounds like it maybe a cracked cable as if its a card my connection be down its just slow

  • _LannyWalker Lanny (@_LannyWalker) reported from London, England

    @bt_uk spoke too soon. The pole outside is defective and needs replacing. Note, my neighbour has been having the same issue which started In February

  • ADMunro Alex Munro (@ADMunro) reported from Esher, England

    @btsport @btsportcricket please fix your commentary being about a second ahead of the pictures, it’s driving me insane

  • adekoya_k MISS OLUBUNMI (@adekoya_k) reported from London, England

    @bt_uk It is absolutely ridiculous, how difficult it is to contact BT, if one has a problem or a simple inquiry. And to think, BT are supposed to be Trial Blazers in this field. Anyway, I need to speak 🗣 to someone about a refund for an Installation that was not carried out.

  • MarinerIndy James Mariner (@MarinerIndy) reported from Camberwell, England

    Just had the misfortune to catch a few minutes of 'The Football's On' on @btsport . Never again. Like giving weekly airtime to your mate in the pub who think he knows his football, but just doesn't get it. Reactive dross.

  • BrixtonBobbyBob Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported from Lambeth, England

    @bt_uk my internet is dropping out all the time (this morning 5 times in two hours) and the extra thing I pay for for “unbreakable wifi” isn’t doing anything AND my landline is still down … what is going on?

  • Barneteye Roger Tichborne/Rog T (@Barneteye) reported from Barnet, England

    @andrewsduncan1 @btsport They have a policy of employing crap analysts

  • ThomasGrundy3 Tom Grundy (@ThomasGrundy3) reported from Walthamstow, England

    @bt_uk can’t believe how bad the customer service has been with BT. No internet for two weeks, tried to end contact and was told to pay £350 to do so. Absolutely shocking!

  • realJoeBoyd Joe Boyd (@realJoeBoyd) reported from Islington, England

    @btsport I wonder what the fix is?

  • Rpriv77 CpfcRyan (@Rpriv77) reported from Hackney, England

    @OleleSalvador @btsport @CBSSports Down bad

  • kaejlaab The General (@kaejlaab) reported from Islington, England

    @BlackScarfMarc No issues with the fans or players celebrating if I’m honest but the @btsport people is a joke.

  • AbzManfredo Scofield (@AbzManfredo) reported from Kensington, England

    @bt_uk my internet is down need help asap

  • wp257 Warren Price (@wp257) reported from Barnet, England

    Woke up at 5am to watch #Cricket and #Australia are 3-12! Series lost, but never too late to enjoy @btsport

  • SimonMonger Simon Monger, SCMP (He/Him) (@SimonMonger) reported from Poplar, England

    @howiejk @bt_uk Most still blame COVID, which I think after two years is a poor excuse.

  • nowak_matt Matt Nowak (@nowak_matt) reported from Spelthorne District, England

    @bt_uk Thanks. I’ve already tried that and it says I need to speak to an advisor as I wish to cancel my package

  • VentersGaming David Venters (@VentersGaming) reported from Croydon, England

    @bt_uk someone from open reach came did lots tests turned out that the fibre optic cable as near to breaking so packet pingback signal was degrading

  • _LannyWalker Lanny (@_LannyWalker) reported from London, England

    Why raise my hopes with an installation date when the pole issue was obviously known beforehand? Now I have to wait on slo mo copper wires again @bt_uk

  • VentersGaming David Venters (@VentersGaming) reported from Croydon, England

    really really annoyed with bt there playing with my line again without telling me there doing anything im trying to upload a video to youtube @bt_uk im lookingf to leave bt after 12 yrs this is getting so bad , what would fix this is a 5 min tweet

  • heatherdesign Heather Jenkinson (@heatherdesign) reported from Islington, England

    @bt_uk hello—is BT Wifi down in the EC1 area?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • hanniedowie Hannah Dowie (@hanniedowie) reported

    @bt_uk been having problems with the internet since Friday! Kept dropping off and on on Friday and now have had no signal since Friday evening. I don't know what my landline number is so can't check it on there!! Please fix it!

  • J16642009 ,/@¥ (@J16642009) reported

    @bt_uk 9 days now and still not repaired. BT customer service cannot tell me the truth on when they expect it to be fixed. Keep moving goalposts every couple of days. Again - avoid #BT @bt_uk at all cost.

  • wheelz_mr Mr Wheelz (@wheelz_mr) reported

    @kevdavis736 @btsport The same way @SkyFootball commentators were saying son needs protection but when Saka gets kicked like zoumas cat it ain’t a problem

  • Tosty505 Mark (@Tosty505) reported

    Disgrace @btsport @premierleague playing this game at 12 - Burnley haven’t sold out the away end. Crap kick off time for travelling fans…

  • jaxon6661_ j a x o n ✧ (@jaxon6661_) reported

    @bt_uk I’m trying to sign up for the £15 a month BT home essentials package however by the time I go to check out my price is going up to as much as £60? Please help. We do not want TV/mobile/landline packages etc, just broadband. So why is it so expensive when advertised cheap?

  • adam1985mk Adam (@adam1985mk) reported

    @bt_uk Absolute joke of a service !! My full fibre package fttp is struggling to get 1mbps when it should be 900mbps !! Been like it since early Friday morning.. ee minihib is also crap with connecting and disconnecting with poor signal @ 2mbps !! Absolute shambles of a service

  • SamWest121 Sam West (@SamWest121) reported

    @bt_uk And the poor customer service continues. Dismissed by your complaints team and then told they would send me paperwork so I could take it up with the ombudsman, unsurprisingly no paperwork vis email or post….

  • NotthatSuzanne Suzanne (@NotthatSuzanne) reported

    @mand_brun @bt_uk TalkTalk had no problems at all

  • RozzBozzy RozzBozzy (@RozzBozzy) reported

    DONT buy a sports pass from @bt_uk ! Took £25 off me doesnt work. On the phone to their rude ignorant staff for over an hour. Still no access, offered to give me a £1 refund. Absolute disgrace of a company, will be moving to another provider ASAP 🤬Share!

  • RB6K Sheep Dog (@RB6K) reported

    @btsport your app is criminally bad for buffering. I’m on a 1GB connection and can’t watch the spurs game because it just keeps stopping.