BT (British Telecom)

BT (British Telecom) Outage Report in Kew, Greater London, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Kew, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Kew and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Kew, Greater London, England 11/16/2025 07:20

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Kew, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: Islington, Hammersmith, Croydon, London, Wandsworth, Kensington, Harringay, Wembley, City of London, Southwark, Purley, Woking, Hackney, Paddington and Kingston upon Thames.

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City Problem Type Report Time
United KingdomIslington Total Blackout
United KingdomHammersmith Internet
United KingdomCroydon Internet
United KingdomLondon Wi-fi
United KingdomIslington Internet
United KingdomLondon E-mail

Community Discussion

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BT (British Telecom) Issues Reports Near Kew, England

Latest outage, problems and issue reports in Kew and nearby locations:

  • JessicaWoodley Jessicaannewoodley (@JessicaWoodley) reported from Hackney, England

    @bt_uk We have been sent the wrong things 3 times . And without WiFi for a month due to people sending us the wrong wires again and again it’s so bad !!!!

  • c2chiropractic c2chiropractic (@c2chiropractic) reported from Merton, England

    @bt_uk you’re the worst! Over 6 months to instal a line and then without warning you cancel the line as you didn’t set up the DD properly. 🤬

  • westheweasel Russell Kelly (@westheweasel) reported from Islington, England

    @wobblyclark @btsport Game was shit too

  • emmasleon Emma Leon (@emmasleon) reported from Lambeth, England

    @bt_uk never have I been treated so badly by a company, especially after you've compromised my security! I don't need abusive phone calls on top of the worst customer service full of contradictory information each time and at least a 40 minute wait each time I call you. Rude

  • krissbaird Kriss Baird (@krissbaird) reported from Islington, England

    @btbusinesscare Appreciate that Alan, but I fear BT have done all they can. All I’ve been given is a sorry, and we can give you a 4g hub for the time being. Which is useless if the building doesn’t have good 3G/4g coverage. I’m floored that BT cannot service customers

  • EylesJE Julie (@EylesJE) reported from Camberwell, England

    @j_tran18 @btsport sound still going but have huge red and white tracks where the players are running it's truly awful. This must never be allowed to happen again and must be available on teresstrial in the future

  • credshaw64 Catherine Redshaw (@credshaw64) reported from Barnet, England

    @bt_uk Very frustrating, my landline is broken, we’ve reported it BUT we keep getting texts talking about our broadband! UNPROFESSIONAL! Listen to what we’re saying (3x now).. Broadband = FINE, Landline = BROKEN!

  • JessePeacock Jesse Peacock (@JessePeacock) reported from Lambeth, England

    @bt_uk your Bt Faults website is broken. Won’t let me book an appointment for an engineer. Pls help 😩

  • maxsammarco Max Sammarco (@maxsammarco) reported from Lambeth, England

    @btbusinesscare Also I logged a complaint, on your website says Someone should contact me in 14 days. I am still waiting. It is sad for the amount if money I give you on a monthly basis, you are not meet half od expectations you set.

  • DiegoSemerene Diego Semerene (@DiegoSemerene) reported from Hammersmith, England

    Anyone who is into being violated by their broadband service provider, contact @bt_uk’s customer service! Grotesque! Insane! Kafka-esque!

  • Belger91 Tom Belger (@Belger91) reported from Wandsworth, England

    Not sure what’s been worse. This game, Spurs or @btsport awful YouTube stream #UCLfinal

  • JessicaWoodley Jessicaannewoodley (@JessicaWoodley) reported from Hackney, England

    @bt_uk guys. It’s actually not funny how bad your customer services is sort it out . Don’t use BT

  • EylesJE Julie (@EylesJE) reported from Camberwell, England

    And on top of that subtitles which cannot remove blocking bottom of the pitch and whoever is typing it is clueless on names of players, new cheese = now chase ffs @btsport this is awful

  • MoistStrawberry Shawn (@MoistStrawberry) reported from Watford, England

    well done @WWE what a way to lose a load of viewers by giving up a 30 year service from Sky - we pay enough as it is let alone paying more for @btsport .. well I know where I will be watching WWE going forward , awful decision 😪

  • BanquetRecords Banquet Records (@BanquetRecords) reported from Kingston upon Thames, England

    it seems anyone with @bt_uk as an internet provider can’t access our site at the moment. unfortunately, we’re with BT too, so please be patient as we too can’t get onto the server until the problem is fixed. brb

  • keithy1317 Keith (@keithy1317) reported from Brentford, England

    @UKMetsOnline @Mets @Yankees @btsport @MLBTV @SNYtv @mlbatbat @wcbs880 @Lez_Mets Gutted the game has been called 🤬 To make it worse it’s pouring down here as well I hate the rain 😩

  • katynaomi56 Katy Johnston (@katynaomi56) reported from Wandsworth, England

    @bt_uk wow BT so I am a loyal customer of 8 years, pay a ridiculous amount a month and now you want me to pay £4 more a month for BT sport! So much for loyalty!

  • AAronJoey Aaron (@AAronJoey) reported from Camden Town, England

    @Tnooooo @FUEricSparrow @GordonW25 @btsport @Tyson_Fury Never angry just don't tolerate little keyboard warriors

  • Pegers Gustav Pegers (@Pegers) reported from Wandsworth, England

    @RobbieKnox @btsport It was fine for the Chelsea match on Wednesday, but that may be down to the fact there was only two of us watching it

  • jonellacottCPFC Jon Ellacott (@jonellacottCPFC) reported from Croydon, England

    @btsport @WWEUK Awful decision!!!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Tomahol1 Tom Holland (@Tomahol1) reported

    @bt_uk Day 45. My internet has now been down longer than @trussliz was PM. Have spent £44.34 on that service, and I'm owed £361.20 in compensation. @WeAreOpenreach SSKMD MSO ongoing for 99 days, 5 missed resolutions dates. #stilloffline #beatthelettuce

  • FDormo Forever Dormo (@FDormo) reported

    @cambtweetlaw 7am only exists in February 2023 so that, when the alarm goes off, the cricket coverage on BTSport from New Zealand can be switched on, together with the kettle for a pot of tea. Such an hour never existed when studying Law @Selwyn1882 all those decades ago. Perish the thought!

  • eddyboots Martin Edwards (@eddyboots) reported

    @phsports1 @IanDarke @btsport I know,… I regularly msg these commentators and pundits but they either never see them or like to remain ignorant. There needs to be a gk as Co coms or in the studio as a pundit for every game! 😡🙄

  • pete_savin Pete Savin🇺🇦 (@pete_savin) reported

    Back to having to deal with the appalling customer service from @bt_uk it’s a wonder they are still in business they are disorganised and witless

  • letsdefy DEFY (@letsdefy) reported

    @btbusinesscare I have sent a DM as requested. For a small and fairly new business this has been terribly detrimental and caused all manner of stress and impediment. Lack of action and resolution has been truly excruciating.

  • I_are_Mark Mark (@I_are_Mark) reported

    Hi @bt_uk. Since you insisted on charging me £70+/month for the broadband you’re offering to new customers for well under half that, I’m changing to @skytv after more than 10 years with you. Could’ve kept a loyal customer, but your rep wasn’t interested.

  • HollieBuss Hollie (@HollieBuss) reported

    @bt_uk We have someone coming tomorrow but I've lost count on the visits from them. It's stupid now.

  • LaDawse Dawse (@LaDawse) reported

    @BristolBears if there really are 2000 NHS staff here at the gate could a couple of them please help revive the atmosphere #bristolbears #brivnew #btsport

  • Narson Daniel Jones (@Narson) reported

    @bt_uk Yep - lovely people, unfortunately unable to help. For some reason openreach skipped our side of the road in the gigabit upgrade, and refuse to say why or when they will be back to finish the work. MyBT reports 8.1Mbps at router.

  • messymummsy debbie evans (@messymummsy) reported

    @bt_uk Tasha the problem is over 8 years ago . So I don’t have an account or details that your staff can find yet they say I owe £177 from more than 4 years ago ???? But they can’t send me any details absolute joke