BT (British Telecom)

BT (British Telecom) Outage Report in Kew, Greater London, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Kew, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Kew and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Kew, Greater London, England 12/21/2025 01:55

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Kew, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Wandsworth, Hammersmith, Croydon, Hackney, Barnet, Camden Town, Paddington, Southwark, City of London, Enfield Town, City of Westminster, Harrow, Harringay and Wembley.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomWandsworth Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomHammersmith TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Kew, England

Latest outage, problems and issue reports in Kew and nearby locations:

  • OllieGeale Ollie Geale (@OllieGeale) reported from Camberwell, England

    @benlewismedia @btsport I've never met a man to rely so heavily on an Interview Wing 🤣

  • JaneBLyons Jane Lyons (@JaneBLyons) reported from Camberwell, England

    Absolutely. There’s been nil interest or support from @bt_uk @WeAreOpenreach for years. Now reached crisis point with with so many relying on bad WiFi to keep learning, working or to get their shopping slot. Action now please

  • Goonerlover69 ❣HANDCUFFED❣ (@Goonerlover69) reported from Croydon, England

    @bt_uk Dear bt received a call from India from number 077776862430 claiming to be from @amazon telling me that £39.99 will be deducted from my account for prime, when I asked him to repeat the details they hang up & I've tried to ring back, number not recognised 🤔

  • MikeMay69 Mike May (@MikeMay69) reported from Barnet, England

    @GabbyLogan @BTCare BT=Bloody Terrible

  • AmitChampaneri1 Amit Champaneri (@AmitChampaneri1) reported from Virginia Water, England

    @susan_smith2405 @bt_uk I am also a BT customer and have not experienced anything like this so it is disappointing to hear.

  • pkllwy Paul Kellaway (@pkllwy) reported from Poplar, England

    Hi @bt_uk another neighbour in the building has also reported identical issues. Sending me a replacement router clearly isn't the solution

  • RidleyRoad174E8 Ridley Road Resident (@RidleyRoad174E8) reported from Hackney, England

    @ridleyneighbour @bt_uk @networkhomesuk Sorry I have only just seen this. Thanks for your support!

  • chelseafran FranCfc🏴󠁧󠁢󠁳󠁣󠁴󠁿🇨🇦 (@chelseafran) reported from Croydon, England

    @bt_uk It seems to be back to normal again. It was only slow for a couple hours yesterday morning but since then has been fine

  • symbosimbo SiBurman (@symbosimbo) reported from London, England

    @soen @TalkTalk @bt_uk True! I just want a decent signal though.

  • OllieGeale Ollie Geale (@OllieGeale) reported from London, England

    @themikedoug @btsport @AFL Brilliant! Sorry I missed this mate. Let me know how I can help!!

  • siancanseeyou Mij➶ (@siancanseeyou) reported from Barnet, England

    Still can’t watch anything on Netflix because my @bt_uk broadband is so ****!😡

  • pkllwy Paul Kellaway (@pkllwy) reported from Poplar, England

    @bt_uk It's just a shame that your customer service department isn't able to use commonsense and escalate to openreach for investigation when there was patently a problem reported

  • KiranRaichura Kiran Raichura (@KiranRaichura) reported from Watford, England

    @SkySports if you're going to have that nonsense-spewing ****** as a pundit, then at least get someone with a backbone, and perhaps from the other clubs standpoint, to tell him he's being stupid. There are good pundits around, but you seem unable to find them, unlike @btsport

  • DianaNye Diana Nye (@DianaNye) reported from Paddington, England

    @bt_uk 😂 the website page is down

  • LPESSN LPESSN (@LPESSN) reported from Camberwell, England

    @ashley_jp_83 @TKASMrShepherd @RaynerSport At the end of the day it all boils down to TV money. Both Sky and BTSport wanted the games back as they weren’t going to pay the full amount. Women’s game would have been easier to restart.

  • emilyraylondon Emily Ray (@emilyraylondon) reported from London, England

    @bt_uk Hi! It has been sorted for us now thanks. We managed to get through to someone by phone. We are having internet issues with you on a near weekly basis so I'm sure it wont be long before we have to get back in touch with you unfortunately! @LuckyWaster

  • albsar1970 Al Sarpong (@albsar1970) reported from Lambeth, England

    The look on Auba’s face, and no replay offered by @btsport! Must be a bad injury. Gutted really because he has been our best player of late, quite frankly. Speedy recovery, @Bernd_Leno! 🤞🏾 #BHAARS

  • enbsalmon40 Edward Salmon (@enbsalmon40) reported from Camden Town, England

    @bt_uk in the queue and you threw me out at 2100hrs. Absolutely disgraceful and I’m going to cancel my upgrade and leave you in September!

  • shoeburger Kieran Shew (@shoeburger) reported from Merton, England

    Spoke @btsport before lockdown to cancel. They forgot to do it, no record of my chat and expect £120 for the past 3 months. What a joke of a company! @bt_uk @BBCWatchdog

  • eddibfit87 Edward berry (@eddibfit87) reported from Hammersmith, England

    @bt_uk Paula I have tried everything , I have just been waiting on your phone line for help for 35mine then got cut off. I am desperate for help I will try calling again in a bit. Can you help me thank you

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • BethanMW Bethan W (@BethanMW) reported

    @bt_uk BT promised they would add no cancellation charge to my account as they had been completely unable to give me functioning internet!! Despite four home visits by the technicians! Finally managed to cancel and I have been hit with a £200 cancellation charge?!? Terrible by BT!!!

  • Watforddogs Anonymous Bloke (@Watforddogs) reported

    @stevemersey @btcomplainer @bt_uk o good Lets hope the mobile does not fall down the toilet!

  • ShaunMa69762058 Shaun Maxwell (@ShaunMa69762058) reported

    @bt_uk My sky is not working in room It's not connecting to my BT Internet

  • butnothin Mark butler (@butnothin) reported

    @bt_uk Hello, I have upgraded the download speed today and reset the router, unfortunately the internet is not coming back on (orange lights) the staff member said it would just come back on and word work. Can you help Thanks Mark

  • RythemzRoye RythemzRoye (@RythemzRoye) reported

    @bt_uk please can you pick up your phones this is awful customer service

  • damokinsella82 Damian Kinsella (@damokinsella82) reported

    Hi @bt_uk can you help, my router loves disconnecting from my smart home devices, no clue why. I assume it’ll be a setting or something. Can you help?

  • kay18dee KayDee💙🏴‍☠️🪐 (@kay18dee) reported

    @bt_uk Managed to get one today as only just realised I could do this as a BT customer, thank you! Also still looking for an Xbox series x will I still be able to get a voucher for that or was it a choice between ps5 or Xbox?

  • iannock Ian Nock (@iannock) reported

    @bt_uk That 4G 'backup' service 'just in case', well EVERY customer MUST have to rely on that. If your service was any good, then you would not need the 'backup' 4G. That is the reality. I am not grateful to have it. I should not need it.

  • CoveUnit Cove🌴/Kruno (@CoveUnit) reported

    @bt_uk Dogshit company Dogshit Internet Scammers 80% of the time your Internet is **** 💩🗑

  • BethanMW Bethan W (@BethanMW) reported

    @bt_uk BT promised they would add no cancellation charge to my account as they had been completely unable to give me functioning internet!! Despite four home visits by the technicians! Finally managed to cancel and I have been hit with a £200 cancellation charge?!? Terrible by BT!!!