BT (British Telecom) Outage Report in Kew, Greater London, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Kew, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Kew and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Kew, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: City of Westminster, London, Southwark, Hackney, Wembley, Hounslow, City of London, Poplar, Harringay, Islington, Croydon, Stanmore, Greenford, Hammersmith and Southall.
| City | Problem Type | Report Time |
|---|---|---|
 City of Westminster |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Southwark |
Internet | |
| Hackney |
Internet | |
| Hackney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Kew, England
Latest outage, problems and issue reports in Kew and nearby locations:
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Amit Champaneri
(@AmitChampaneri1) reported
from
Virginia Water, England
@susan_smith2405 @bt_uk I am also a BT customer and have not experienced anything like this so it is disappointing to hear.
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Gayle
(@GByford75) reported
from
Merton, England
@bt_uk hi, i have noticed that the line between my house and the telegraph pole in the street has come off and my line has been tied around the pole. Who can help with this? Thanks
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Andrew Mussenden
(@A_Mussenden) reported
from
Chertsey, England
@giantdaz @powndland @karlhenry08 @btsport @SkyNews @SkyFootball @premierleague This could get complicated but im sure illegal occupation of lands is where this whole issue started. Imperialism. Slavery etc.Very much their agenda. Incidentally I am not speaking for BLM.
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Ollie Geale
(@OllieGeale) reported
from
Camberwell, England
@benlewismedia @btsport I've never met a man to rely so heavily on an Interview Wing 🤣
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Barry French
(@Barry2103) reported
from
Richmond, England
@bt_uk @BBCWatchdog And now you’ve cut us off again! You phone me to say you’re cutting off the line and to push 1 and hang up.
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Ollie Geale
(@OllieGeale) reported
from
Camberwell, England
@BenGilby1 @btsport He has the worst haircut too.
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Emily Ray
(@emilyraylondon) reported
from
London, England
@bt_uk Hi! It has been sorted for us now thanks. We managed to get through to someone by phone. We are having internet issues with you on a near weekly basis so I'm sure it wont be long before we have to get back in touch with you unfortunately! @LuckyWaster
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Lesley Thompson
(@lesleythom) reported
from
Hackney, England
@btsport has the worst commentators, uninformed drivel
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Gavin McLelland
(@gmac7000) reported
from
Merton, England
@bt_uk - internet down in SM4. Any update on the problem?
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Will Ashley
(@willjashley) reported
from
Camberwell, England
@bt_uk have had no broadband for 2 days, told it’s a network outage and will be fixed by 12 today... still no internet.. when’s it going to be resolved ?!
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mark cording
(@sparkloaf26) reported
from
Barnet, England
Well done @btsport the signal is shocking freezing and cutting out
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Mayur Depala
(@Mdepz) reported
from
Barnet, England
@bt_uk Need help with internet issues!!
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DebsF
(@Debsgf) reported
from
Barnet, England
Really not happy with @bt_uk or @OpenreachHelp @WeAreOpenreach at the moment. Terrible service, communication and ridiculous systems/no joined up thinking! What am I paying you for? Awful.
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Jobless Azzy
(@AzzyChill) reported
from
Richmond, England
So the @bt_uk BT WiFi plot thickens. Reset the password, can login to the app but now can't login directly via captive portal in the browser. What auth are they running over there!?
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simon colvin
(@Simon_Colvin) reported
from
Islington, England
@bt_uk Definately don’t agree. All businesses have had their challenges and have had to respond as they could. Customers have been understanding as should have been. I’ve been waiting five weeks for broadband and still not sorted. Worst customer service ever even after complaint logged.
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Ollie Geale
(@OllieGeale) reported
from
London, England
@themikedoug @btsport @AFL Brilliant! Sorry I missed this mate. Let me know how I can help!!
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Kara Godfrey
(@KaraWillow) reported
from
Lambeth, England
@bt_uk we have now been without internet for a week and just had the rudest customer service advisor essentially say there was nothing you can do. This is appalling service, what do you suggest we do?
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Leighton Stoane
(@LeightonStoane) reported
from
Walthamstow, England
@bt_uk your email service was poor to begin with. Since the update it's almost non-functioning. I pay you handsomely for monthly broadband and you charge me extra for 'premium' mail which barely works. Why?
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Ridley Road Resident
(@RidleyRoad174E8) reported
from
Hackney, England
@ridleyneighbour @bt_uk @networkhomesuk Sorry I have only just seen this. Thanks for your support!
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Foss
(@fackjossey) reported
from
Lambeth, England
Oops just saw the bio for BTCare 🌝 @bt_uk could you possibly help with the above? 🙏🏻
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Luke D
(@TheQuietLAD) reported
@bt_uk "Fine" is relative - it was still bloody slow, but that was better than "not working at all" which is where you've left me now.
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KarenL Cook
(@Cookk26Cook) reported
@bt_uk I’ve been told by an open reach engineer that he has done all he can and I need a bit engineer! This is like pulling teeth with your staff trying to get a bit engineer to my house! Plus Wi-Fi in 1 room in house, I’ve waited in 4 times for a hometech engineer who NEVER shows.
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Chris Kettle
(@chriskettle3) reported
@bt_uk Remember, I never said I wouldnt give you my details to verify myself. It is yourselves who are refusing to then keep posts public facing after verification.
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Reverend Mush
(@mush_oi) reported
@bt_uk BT your customer privacy sucks. Yesterday I phoned to say I was getting another customers details, I was told it’s sorted. Today I got another email. What is going on? #BBCWatchdog #BBCXRay @BBCWatchdog @BBCXRay
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LollyBear ☆
(@xlaura_janex) reported
@bt_uk hi there. I need to book an engineer to come again (same issue as last time, was resolved for a short time). I can't find out how on the website. I did it via DM on here last time, can I do the same again please?
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Tina K Photography
(@tinaKphotos) reported
After over 10 years, I just cancelled my contract with @bt_uk and even if they make me pay for the cancellation, I feel relieved. The most unapologetically incompetent service. Good bye.
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Luke D
(@TheQuietLAD) reported
@bt_uk But your guy couldn't even book me an engineer! And no-one has explained to me what has caused the fault when it was working fine until 10 mins after I renewed. You've clearly basically turned my service off until my new contract starts, which is ridiculous.
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Peter Chambers
(@PJChambers6) reported
@bt_uk worst broadband onboarding experience ever. I cannot stress enough, avoid at all costs. Shocking customer experience.
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Tina K Photography
(@tinaKphotos) reported
After over 10 years, I just cancelled my contract with @bt_uk and even if they make me post for the cancellation, I feel relieved. The most unapologetically incompetent service. Good bye.
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Tom Perry
(@Tomp29193) reported
@bt_uk I rang to cancel 3 weeks ago. The service stops friday with Sky taking over. They need the line reinstating to take over but your company (3 advisors & managers I spoke to) 0 have refused which is against Ofcom rules according to Sky. I need the line reinstated urgently please.